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Sierra Vista Child & Family Services jobs

- 70 jobs
  • Senior Quality, Billing & Reporting Specialist

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** The Senior Quality, Billing and Reporting Specialist is responsible for improving agency performance and service delivery through data-driven analysis, continuous quality improvement (CQI), and regulatory compliance. This position ensures accuracy and integrity of clinical and administrative data, supports efficient workflows, monitors documentation quality, and assists in meeting all federal, state, and contractual requirements. Working collaboratively with direct service programs, administrative departments, and leadership, The Senior Quality, Billing and Reporting Specialist enhances operational efficiency, promotes a culture of quality and safety, and helps ensure the agency's adherence to behavioral health best practices. Qualifications: Highschool diploma or GED required. Bachelor's degree in Behavioral Health, Data Analytics, Public Health, Health Administration, or related field preferred. Minimum of three (3) years of experience in quality assurance, or compliance within a behavioral health or healthcare setting. Working knowledge of statistical analysis, data interpretation, and report generation preferred. Strong written and verbal communication skills, with the ability to provide clear feedback and training. Experience using and managing Electronic Health Record (EHR) systems preferred. Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook), including the ability to create complex spreadsheets, develop professional presentations, and manage data using formulas, charts, and pivot tables. A valid California driver's license is required for staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company. Essential Job Functions: Strong computer skills and working knowledge of database systems. Foster a culture of continuous improvement, ability to identify inefficiencies and suggest enhancements to products and processes. Ability to collaborate effectively across departments while managing multiple priorities. Ability to communicate ideas in oral and written form. Protect and honor individual integrity through confidentiality. Ability to work effectively with cultural/ethnic diversity. Ability to work in a harmonious manner with subordinates, supervisors, and across departments. Adequate physical, mental, and emotional health to perform duties. Responsibilities: Conduct routine audits of clinical and administrative documentation within the EHR to ensure accuracy, completeness, and compliance with agency policy, payer requirements, and regulatory standards Health Insurance Portability and Accountability Act (HIPAA), Department of Health Care Services (DHCS), Joint Commission, Centers for Medicare & Medicaid Services (CMS), etc. Identify deficiencies and trends in documentation or processes; collaborate with staff and supervisors to develop and monitor corrective action plans. Assist with preparation for external audits, accreditation reviews, and licensing inspections. Participate in risk management activities, including incident tracking, root cause analysis, and implementation of performance improvement plans (PIPs). Support the development, review, and updating of agency policies and procedures to align with current regulations and best practices. Facilitate communication across departments to ensure data-informed decisions and alignment with agency goals. Provide education and feedback to staff regarding documentation standards, data accuracy, and quality expectations. Assist leadership in developing and evaluating performance metrics and outcome measures. Work closely with other departments and the Finance Team to analyze information, resolve billing issues, and ensure accurate financial reporting. Demonstrate knowledge of proper coding and processing of incoming Explanation of Benefits and Remittance Advice from payers. Manage all stages of the revenue cycle, including claim creation, denial management, and payment position, to ensure maximum reimbursement. Monitor claim progression daily, manage reports, and submit monthly updates and supporting documentations on billing activities to the Director. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.
    $85k-108k yearly est. 4d ago
  • Mental Health Rehabilitative Specialist

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** The Mental Health Rehabilitative Specialist (MHRS) provides trauma informed, culturally sensitive intensive rehabilitative services to youth. This role focuses on teaching youth social skills, coping skills, emotional regulation, and social integration. The MHRS is a member of a multidisciplinary team that works together to create and implement personalized treatment plans, conduct therapeutic interventions, and support daily activities within the residential treatment setting. This position requires strong rapport-building abilities, knowledge of mental health rehabilitation, and the capacity to work effectively in a structured residential setting. Qualifications: Bachelor's degree in social work, psychology, child development or a related field required. Must be at least 22 years old. Four years of experience in a mental health setting as a specialist in the field of physical restoration, social adjustment, or vocational adjustment. Up to two years of graduate professional education may be substituted for the experience requirement on a year-for year basis; up to two years of post- associate arts clinical experience may be substituted for the required educational experience in addition to the requirement of four years' experience in a mental health setting. A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company. Essential Job Functions: Ability to communicate ideas in oral and written form. Proficient in Microsoft Office Suite, Outlook, Excel, Word. Ability to instruct in group and individual settings Provide trauma informed, therapeutic crisis intervention. Physical, mental, and emotional health adequate to perform duties. Physical capability to restrain children, lift over 20 pounds, and engage in physical activity including various sports, sitting, walking, bending, climbing, kneeling, twisting, reaching, etc. Possess knowledge and adhere to all applicable legal, contractual, and ethical issues. Ability to work effectively with cultural/ethnic diversity. Ability to work at various community locations, including schools, potential placements, biological family homes, community settings, etc. Responsibilities: Provide direct IHBS, ICC and CFT services to clients focused on individualized treatment plan. Keep comprehensive clinical records that meet standards of the agency, Department of Health Care Services, The Joint Commission, and contract. Provide individual and group counseling sessions, using evidence-based therapeutic approaches to help residents improve coping skills, emotional regulation, and interpersonal relationships. Teach and support residents in developing essential life skills such as self-care, decision-making, problem-solving, and communication to promote independence. Regularly assess and document residents' progress, updating treatment plans as needed to reflect changes in their mental health status or goals. Respond to behavioral crises, providing immediate support and de-escalation techniques to ensure the safety of residents and staff. Work closely with therapists, case managers, social workers, and other group home staff to coordinate care and provide comprehensive support for residents. Advocate for residents' needs within the system and connect them with external resources such as educational, vocational, or additional mental health services. Collect outcome data and consumer satisfaction data as required by the agency and contractor. Must implement program goals and objectives to meet and maintain contractual requirements and productivity. Participate in scheduled Peer Review. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent suicide. Effectively use Therapeutic Crisis Intervention techniques for crisis prevention and/or intervention. Properly administer medication for the therapeutic treatment of clients. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.
    $47k-63k yearly est. 4d ago
  • HR GENERALIST

    Chinatown Service Center 3.9company rating

    Los Angeles, CA job

    Job Purpose The HR Generalist oversees the day-to-day activities of the HR team to ensure efficient service delivery and legal compliance. This role drives employee development through performance feedback and structured training, while managing employee relations and grievances to foster a positive, high-performing workplace. Be able to juggle many responsibilities while maintaining a positive attitude. Must also have excellent administrative skills and easily communicate with staff at all levels. Involved in tasks like recruitment, compensation, benefits, training, onboarding and employee relations. HR Generalist should be observant and proactive. Duties and responsibilities * Developing and implementing HR strategies and initiatives aligned with the overall business strategy * Managing the recruitment and selection process * Supporting employee opportunities for professional development * Developing, recommending and implementing personnel policies and procedures * Conduct performance reviews and evaluations * Counseling staff on HR policies, practices, and procedures * Develop, implement, and evaluate training programs to support organizational goals * Ensuring compliance with all federal, state and local employment laws * Solid understanding of labor legislation, excellent organizational skills, and the ability to make sound decisions under pressure * Manage employee relations issues, grievances, and disciplinary actions with fairness and confidentiality * Generate HR metrics and reports to track turnover, engagement, and training effectiveness * Overseeing exit interviews * Participating in administrative staff meetings * Maintaining organizational charts and detailed job descriptions along with salary records * Familiar with 403(b) Retirement Plan it's filing and process, including completion of Form 5500 * Conducting annual salary surveys * Monitor and review the filing of EEOC Report * Work with EDD agency with inquiries and claims * Other assigned duties. Qualifications * Minimum 3 years of supervisory experience within a Human Resources function * Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent work experience) * Proven ability to deliver performance feedback and coach managers on performance management processes * Comprehensive knowledge of employment laws (FMLA, ADA, FLSA, EEO, etc.) and HR best practices * Demonstrated experience designing and facilitating training workshops * Strong conflict resolution and employee relations skills * Excellent organizational, verbal, and written communication skills * Proficiency with Microsoft Office * Experience with Filing 5500 Form for 403(b) * Must be able to handle sensitive and confidential information with discretion * Strong attention to detail and ability to manage multiple priorities under tight deadlines * Strong moral and ethical code * Demonstrate supervisory leadership skill, coach and mentor as you make everyone part of the process and to motivate others * Apply DEI compliance Physical Demands * Must be able to remain in a stationary position 50% of the time. * Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. * Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. * The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role. Direct reports Human Resources Manager
    $48k-62k yearly est. 14d ago
  • OPTOMETRY RECEPTIONIST

    Chinatown Service Center 3.9company rating

    Alhambra, CA job

    Job Description Job purpose Chinatown Service Center (CSC) is a multi-service, community health center which provides compassionate, multi-lingual and culturally-sensitive care to the communities of San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. Duties and responsibilities Greet and attend to patients in person and over the phone. Schedule and confirm appointment with incoming patients. Verify insurances for exam and materials and submit insurance claims. Check in and check out all patients. Collect payments from patients. Pretesting patients when needed. Ensure availability of optometric supplies at all times and indenting required supplies by stock checking once a week. Help the patients' in selection of frame by providing suitable suggestions and information about the frame. Help patients' in repairs and adjustments of frames and lenses as and when necessary. Update optometrists regarding the work flow on a daily basis. Perform other duties as assigned. Qualifications High School Diploma and 1 Year minimum working experience in optometry office functions, patient scheduling and registration. Higher level of customer service and a positive approach. Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism. Proficiency in written and verbal English and targeted language. Able to work effectively while multi-tasking. Bilingual in English and Cantonese and/or Mandarin preferred Physical Demands Must be able to remain in a stationary position 50% of the time. Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.
    $33k-39k yearly est. 3d ago
  • MEDICAL DIRECTOR-PACE

    Chinatown Service Center 3.9company rating

    Alhambra, CA job

    Job Description Job Purpose The Site Medical Director-PACE has overall responsibility for the clinical patient care at PACE site(s) he/she is delegated to oversee. He/she addresses clinical, programmatic, medical, and administrative issues at the site in collaboration with the Clinic Administrator and Nurse Administrator. The Site Medical Director-PACE or designed actively participates in the Interdisciplinary Team and directs the medical care decisions. Duties and Responsibilities Perform comprehensive assessments for participants and coordinate with the IDT to develop a comprehensive care plan for each participant. Recruit, train and manage PACE Physicians, Nurse Practitioners, Community-based Physicians and other contracted medical staff. Monitor and lead clinic operations to assure integration of medical services with other participant care services. Supervise all medical services offered by PACE and provides primary care at the PACE site. Assists in managing and monitoring the cost of hospitalization, specialties and ancillary services and identifies, implements and measures areas for improvement. Collaborate with PACE pharmacists to oversee and monitor clinic medications, dispensary mediations, and individual patient prescribed and stored medication onsite. Review all PACE site Incident Reports to monitor for quality care issues, process improvement opportunities and site training needs. Lead UM/QM committees to monitor quality of care, patient experience and appropriate resource use to indicators and assists in the identification and implementation of appropriate interventions. Ensure all committees are effectively accomplished goals established in the QM/UM Program, and all activities are clearly documented with minutes and/or reports. Collaborate with Quality and Process Improvement to ensure CSC PACE is strictly adhere to DHCS and CMS guidelines. Develop, implement, and monitor clinical guidelines that are appropriate for the assigned population. Review outcome and utilization data, including adverse events, hospitalizations, and use of specialist, in collaboration with the IDT to identify opportunities for improve care and operations. Participate in rotating night and weekend calls. Assist in development and implementation of the Corrective Action Plans for annual reviews. Performs related duties as assigned. Qualifications Education: Valid M.D. or D.O. license, in good standing, to practice medicine in the state of California. Graduate of an accredited School of Medicine Must be currently enrolled or eligible for enrollment to provide services to Medicare and Medi-Cal participants. Board Certified Geriatrician strongly preferred. Knowledge of geriatric medicine and special needs of complex geriatric patients Experience: Prior experience in a leadership or management role is strongly preferred. Prior experience with Electronic Medical Record (EMR) Experience and expertise in the prevention, diagnosis, and treatment of the illnesses and social problems of the assigned population. Experience and leadership skills in managing medical resources, monitoring the cost-effectiveness and quality of services for participants Experience and leadership in enhancing the patient experience. Well versed in industry and professional standards of healthcare, utilization management, quality improvement and other medical management functions Skills and Knowledge: Knowledge of physical, mental and social needs of frail older adults. The ability to work as a team member and participate in the assessment and evaluation process of potential and existing participants The ability to multitask and deal with patient care issues in a fast-paced environment. Effective skills in physical assessment and chronic disease management for frail older adults. Effective listening and oral and written communication skills. Demonstrated ability to work effectively within the interdisciplinary team setting. Computer proficiency. Able to manage changing priorities per participant needs. Strong organizational skills. Demonstrates necessary skills and knowledge as outlined in the position-specific Competency Assessment Profile. Other: Must be able to work required schedule. Requires physical strength to perform essential functions of the job. Occasional travel between sites, nursing/group homes and to members' homes required. Requires use of personal vehicle. Requires valid driver's license. May require use of personal cell phone for business purposes (may be eligible for stipend) Physical Demands Must be able to remain in a stationary position 50% of the time. Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.
    $211k-298k yearly est. 6d ago
  • Direct Care Staff

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** The Direct Care Staff provides compassionate, hands-on support to residents in a group home setting, ensuring their daily needs are met and their well-being is prioritized. This role includes assisting with personal care, facilitating activities, administering medications, and ensuring compliance from all regulatory bodies. The Direct Care Worker plays a vital role in helping residents achieve their individual goals, promoting their independence, and enhancing their quality of life. Qualifications: High school diploma or GED One year experience in care and/or education of children. Must be at least 22 years old. A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company. Essential Job Functions: Ability to multi-task, delegate responsibility, be open and flexible to change and hold staff accountable. Physical capability to restrain children, lift over 20 pounds, and engage in physical activity including various sports, sitting, walking, bending, climbing, kneeling, twisting, reaching, etc. Physical, mental, and emotional health adequate to perform duties. Operate a vehicle for work-related activities, including visiting clients, attending meetings, and other necessary appointments or engagements. Responsibilities: Set and enforce limits and appropriate consequences for clients. Properly administer medication for the therapeutic treatment of clients. Carryout individualized plans and work toward objectives agreed upon by clinical staff and/or placement worker where applicable. Assist in resolving group and/or individual client conflicts. Assist in client school learning programs and activities. Safeguard the dignity of each child and protect the rights and the individuality of each child to enhance his/her self-respect. Complete all required documentation with specific timeframes, utilize proper agency forms, ledgers, and logs in accordance with governing procedures. Maintain adherence to clinical program policies, procedures, and other regulatory guidelines. Report any event that may impact health, safety, and welfare of clients including issues of suicidal or homicidal intent and child abuse, verbally and with internal incident report form. Properly administer medication for the therapeutic treatment of clients. Report containment's, illnesses, missed medication, restrictions and other incidents daily to supervisor. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent suicide. Effectively use Therapeutic Crisis Intervention techniques for crisis prevention and/or intervention. Interaction is appropriate and sensitive to client's culture. Interaction is appropriate with client's developmental level. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.
    $30k-36k yearly est. 4d ago
  • DRIVER - PACE

    Chinatown Service Center 3.9company rating

    Alhambra, CA job

    Job purpose Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. The PACE Driver serves as an experienced driver for our medical mobile vans and as a Care Coordinator working with our clinical care team. This position is responsible for providing quality patient care by checking-in patients, checking insurance and providing eligibility enrollment as well as ensuring smooth patient flow through communication between clinical care teams and the patient. Duties and responsibilities * Provide excellent internal and external customer service * Perform administrative skills such as creating, managing and scheduling appointments. * Coordinate communication utilizing a variety of tools (e-mail, EMR, Teams, etc) with colleagues and care teams. * Professional, outgoing, and an experienced driver for the medical mobile vans. * Verify patient's appointment on CSC's electronic medical record (EMR), NextGen and accurately obtain patient information, verify insurance coverage and prepare encounter. * Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign to the correct patient accounts. * Participate in quality improvement projects. * Check to make sure that Financial Screening, program enrollment, and verification is completed in check-in. * Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism. * Screen telephone calls to ensure routing to the appropriate department or individual(s). * Assist with appointment cancellation and rescheduling and conducting reminder calls. * Ensure complete and accurate data entry during telephone patient registration process. * Provide general information (e.g. directions, scope of services, available programs) to patients and/or customers. * Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency. * Provide assistance and information to patient when requested. * Make, cancel, and reschedule appointments as needed. * Comply with HIPAA/HITECH/OSHA and CMS regulations. * Maintain the validity of vehicle renewal registration and insurance coverage * Keep basic vehicle maintenance such as oil change * Other duties as assigned. Qualifications * High School Diploma or GED * 1 Year minimum working experience in front clinic office functions, patient scheduling and registration, is preferred. * Able to work effectively while multi-tasking. * Must be able to work independently as well as part of a team. * Must have a valid established driver's license with a clean driving record for 3 or more years; driver will be required to maintain a clean driving record and driver's license throughout employment period. * Must be physically strong and capable of moderate to heavy lifting. * Bilingual in English and Spanish or Mandarin/Cantonese preferred Physical Demands * Must be able to remain in a stationary position 50% of the time. * Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. * Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. * The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role. Compliance with the Americans with Disabilities Act (ADA) Our center is dedicated to fostering an environment that is inclusive and accessible, welcoming everyone with open arms. We strictly follow the guidelines outlined by the Americans with Disabilities Act (ADA), which includes a prohibition on discrimination in employment practices and other terms and conditions of employment. By joining us, you will become part of an organization that cherishes diversity, inclusivity, and equal opportunity. Together, we can make a meaningful difference in our community and positively influence the lives of those we serve.
    $38k-47k yearly est. 8d ago
  • Peer Navigator/ Peer Support Specialist (ICS)

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience. Qualifications: High School diploma or GED required. Personal knowledge gained through firsthand lived experience in mental health. Peer Support Specialist - Current Peer Support Specialist certification required. California certifications must remain active and valid with their governing entity. Proficient in Microsoft suite (Word, Excel, PowerPoint). Knowledge of community resources preferred. Bilingual preferred. A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company Essential Job Functions: Ability to communicate ideas in oral and written form. Protect and honor individual integrity through confidentiality. Ability to work in a harmonious manner with subordinates, supervisors, and others. Ability to instruct in group and individual settings. Ability to work effectively with cultural/ethnic diversity. Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings. Physical, mental, and emotional health adequate to perform duties. Responsibilities: Provide the perspective of experience to clients. Assist clients with accessing and linking to community resources. Help clients and family members with problem solving. Provide encouragement and hope. Provide group, individual, and family services for clients. Provide services to families when needed, including non-traditional hours. Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract. Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment. Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract. Participate in community outreach and presentations. Must implement program goals and objectives to meet and maintain contractual requirements. Participate in scheduled peer review. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent suicide. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.
    $36k-44k yearly est. 4d ago
  • Facility Lead - STRTP

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** The Facility Lead provides compassionate, hands-on support to residents in a group home setting, ensuring their daily needs are met and their well-being is prioritized. This role includes assisting with personal care, facilitating activities, administering medications, and ensuring compliance from all regulatory bodies. The Facility Lead plays a vital role in helping residents achieve their individual goals, promoting their independence, and enhancing their quality of life. In addition to providing direct care, the Facility Lead takes on overseeing the work of other staff members, conducting staff training, and supporting the team with operational processes. Qualifications: High school diploma or GED required. One year experience in care and/or education of children. Must be at least 22 years old. STRTP Administrator Certification preferred. A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company. Essential Job Functions: Ability to multi-task, delegate responsibility, be open and flexible to change and hold staff accountable. Ability to communicate ideas in oral and written form. An ability to instruct in group and individual settings. Protect and honor individual integrity through confidentiality. Ability to work in a harmonious manner with subordinates, supervisors, and others. Ability to work effectively with cultural/ethnic diversity. Physical capability to restrain children, lift over 20 lbs., and engage in physical activity including various sports, sitting, walking, bench climbing, kneeling, twisting, reaching, etc. Physical, mental, and emotional health adequate to perform duties. Transport children in agency transportation to arranged outings. Maintain current Medic First Aid certification and respond appropriately to medical incidents, ensuring the health and safety of clients and staff. Participate in and successfully complete the 28-hour initial Therapeutic Crisis Intervention (TCI) training and maintain certification through a minimum of 12 hours of annual refresher training. Consistently apply TCI principles to manage crises safely and effectively, in alignment with trauma-informed care and agency protocols. Responsibilities: Provide training and guidance/mentorship of frontline staff. Implement department/program objectives. Promote a healthy working environment that values staff and equips them to succeed while making sustainable decisions in a way that strengthens both our workforce and our impact. Responsible for implementing operational strategies and initiatives. Responsible for executing organizational strategies and initiatives. Set and enforce limits and appropriate consequences for clients. Properly administer medication for the therapeutic treatment of clients. Facility point person in Supervisor's absence. Carryout individualized plans and work toward objectives agreed upon by clinical staff and/or placement worker where applicable. Assist in resolving group and/or individual client conflicts. Assist in client school learning programs and activities. In collaboration with Program Supervisor, manage inventories for all house supplies and children's clothing and belongings. Safeguard the dignity of each child and protect the rights and the individuality of each child to enhance his/her self-respect. Complete all required documentation with specific timeframes, utilize proper agency forms, ledgers, and logs in accordance with governing procedures. Maintain adherence to clinical program policies, procedures, and other regulatory guidelines. Report any event that may impact health, safety, and welfare of clients including issues of suicidal or homicidal intent and child abuse, verbally and with internal incident report form. Report containment's, illnesses, missed medication, restrictions and other incidents daily to supervisor. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent suicide. Effectively use Therapeutic Crisis Intervention techniques for crisis prevention and/or intervention. Interaction is appropriate and sensitive to client's culture. Interaction is appropriate with client's developmental level. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.
    $29k-36k yearly est. 4d ago
  • Instructional Assistant (Temporary)

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** (3) Full-Time Positions Available (35 hours/week) Non-Public School - Kirk Baucher in Modesto The Non-Public School program provides full academic assessment, specialized curriculum for learning disabilities, vocational education, crisis intervention, an activity program, and family counseling. Responsibilities include assistance in classroom activity, implementation of academic program, weekly progress summary and working individually with students. Qualifications: High school diploma. Educational background in Social Science/Psychology, Child Development, or Education. Experience with children (volunteer of paid) desirable. Sound personal qualifications (i.e. maturity, stability, high moral standards and sound mental health). Ability to work as a team member. A genuine caring of and commitment to children and families. A valid California driver's license with less than two minor moving violations is required of staff who have driving duties to meet the requirements of their position and be approved by the agency's insurance company. Essential Job Functions: Physical capability to restrain children, lift over 20 pounds, and engage in physical activity including various sports, sitting, walking, bending, climbing, kneeling, twisting, reaching, etc. Be conversant in the philosophy, techniques and language of a comprehensive program. Be able to work harmoniously with others, including supervisors. Protect and honor individual integrity through confidentiality. Effectively use Therapeutic Crisis Intervention techniques for crisis prevention and/or crisis intervention. Effectively use de-escalation skills and techniques for crisis prevention. Due to the State Public Health Officer Order of August 11, 2021: All workers in a public or private K-12 school facility are required to either be fully COVID-19 vaccinated with documentation to that effect on file or to undergo weekly diagnostic screening testing by October 15, 2021 to enter these school worksites. Responsibilities: Assisting in all classroom/activity responsibilities under the direction of the Teacher. Implementation of the Academic program under the supervision of the Teacher. Incident reports to be used in the event of runaways, accidents, containments, severe property damage (over $10 or personal property). Weekly progress summary to be used to record daily data, behavior and comments for each student. The timely submission of all hours to the Teacher. Responsible for Yard Duty (recess coverage) and Bus Duty (receiving, loading children) as directed by the Teacher. Be available for After School Duty on occasion. Be flexible and available for movement throughout the Program/School as directed by the Teacher (i.e., in the case of staff absences). Report any suspected child abuse immediately to direct supervisor or if not available up the chain of command. Report any suspected dependent adult/elder abuse immediately to direct supervisor or if not available up the chain of command. Other: Attend all staff meetings/trainings and in-service trainings as requested by the Teacher or Program Director unless there is a justifiable reason. Everyone who works in the organization has responsibilities for preventing and controlling infection. Other assigned duties.
    $30k-36k yearly est. 4d ago
  • BEHAVIORAL HEALTH ACCESS CARE SPECIALIST

    Chinatown Service Center 3.9company rating

    Los Angeles, CA job

    Job Description Do you have a strong passion for making a positive impact on the lives of others? We are actively seeking a committed individual to join our dynamic team as a BHD Access Care Specialist! In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The Chinatown Service Center (CSC) is a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los Angeles. We are expanding our team to continue our legacy of compassion and empowerment. For further information on CSC, Visit our website at ********************* CSC'S Mission Statement: To provide outstanding services and advocacy that promote a better quality of life and equal opportunities for immigrants and other communities. CSC'S Vision Statement: Thriving Lives in Empowered Communities CSC's Behavioral Health Department contributes to the Mission and Vision by: Providing outstanding mental health and substance use services to vulnerable populations, Championing advocacy and promoting positive life outcomes, and Embracing cultural competency and diversity. CSC'S BHD Access Care Specialist Purpose: The Access Care Specialist is responsible for managing incoming client referrals, completing pre-service screenings, and determining and scheduling services needed. As a BHD Access Care Specialist at CSC, You will be responsible for: Review details and expectations about referrals with clients and assist in problem-solving potential issues related to healthcare, financial, or social barriers (e.g., requesting interpreters, transportation services, and other care coordination needs). Gather relevant information from insurance carriers and clients; confirm eligibility, benefits, and approved providers/centers. Maintain all referrals in NextGen through Order Management/OMS and other platforms to ensure referrals are connected to services and loops are closed. Coordinate care with administrative and care teams to prioritize follow-ups based on urgency and need. Conduct triage assessments of potential clients to determine urgency of need. Assist with linkage to treatment after triage by coordinating case assignments and scheduling client appointments as needed. Communicate with clients telephonically, online (e.g., video conferencing), or in-person to provide support and coordinate care. Document all client interactions in NextGen and other platforms as needed accurately and promptly. Collect and maintain all required client data and documentation in compliance with program standards; create and manage client charts and records. Greet and assist visitors and clients with a positive, helpful attitude and prepare client documents as needed. May assist with front end staff as backup as needed. Respond to telephone and online inquiries, provide accurate information about available services. Complete all required documentation within 24 hours. Identify and utilize cultural, community, and external resources to support client needs. Follow up with clients to ensure timely scheduling and attendance of appointments. Maintain digital forms, statistics, and other data to support outcome tracking. Maintain effective communication and relationships with interdepartmental staff. Consult with appropriate teams as needed. Travel to programs, events, or between work sites as required. Perform other job-related duties as assigned based on the needs of BHD/CSC. QUALIFICATIONS A minimum high school diploma or GED is required; an associate degree or higher is preferred, ideally in a behavioral health-related field (e.g., Counseling, Psychology, or Social Work). At least two (2) years of experience in a customer service-focused, community-based, or healthcare provider setting. Working knowledge of addiction and recovery, including experience with clinical interviewing, patient assessment, family engagement, treatment planning, and collaboration with external review organizations or similar entities Strong bilingual proficiency in English and Chinese (Cantonese or Mandarin). Excellent verbal and written communication skills for interactions with clients and providers in person, by phone, email, and other web-based platforms. Strong organizational skills and high attention to detail; able to manage multiple priorities accurately and efficiently. Self-motivated, dependable, and capable of working independently with minimal supervision. Excellent interpersonal skills for teamwork, coordination, and client engagement. Resourceful and flexible in adapting to changing environments and client needs. Proficient in Microsoft Word, Excel, Outlook, and general data entry; familiarity with Macintosh systems preferred. Knowledgeable about the healthcare and/or behavioral health industry. Able to work effectively with individuals from diverse backgrounds. Able to thrive in a fast-paced, high-intensity environment managing multiple clients and tasks simultaneously. Available to work some evenings and weekends as needed. Must have reliable transportation. Successfully meet the post-offer/pre-hire physical, fingerprint, and DMV Driving Record Search requirements and receive an eligibility status for the Level II Background Check required by the State of California. CSC's Employees Enjoy: Daytime work hours; Competitive Pay within the Nonprofit industry, commensurate with experience; Semi-Monthly paychecks; Collaborative and supportive work environment; Opportunities for career growth and professional development; Assistance with CMEs/CEUs required in your role with CSC; Assistance with State Professional License Renewals; Group Health, Dental, Life and AD&D, for those who work thirty (30)+ hours consistently; Paid Holidays for regular Full-time and Part-time status; Bonus Paid Holiday for their Birthday, for regular Full-time and Part-time status; Accrued Paid Sick Leave for all levels of employment; Accrued Paid Vacation for those who work thirty (30)+ hours consistently; 403(b) Retirement Plan with up to a 4% matching; 457(b) Nonqualified Plan for those who meet the minimum "highly compensated" annual salary required; Employee Assistance Program (EAP); Tuition Reimbursement opportunities for job-related coursework at an accredited Community College, State College, or University; Annual time to find, enroll, reenroll, or appear at the event(s) for Child(ren) School/Childcare programs; Leave of Absence with job protections and more. If you are a committed advocate with a strong sense of serving the community and a desire to make a positive impact, we encourage you to apply for this meaningful opportunity to Join Chinatown Service Center (CSC) in our mission to build a resilient and united community against hate and violence. Let's create a future where thriving lives and empowered communities are the norm. Together, we can make a lasting difference! Chinatown Service Center (CSC) is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in fostering positive change and empowerment in our communities! Compliance with the Americans with Disabilities Act (ADA) Our center is dedicated to fostering an environment that is inclusive and accessible, welcoming everyone with open arms. We strictly follow the guidelines outlined by the Americans with Disabilities Act (ADA), which includes a prohibition on discrimination in employment practices and other terms and conditions of employment.
    $35k-42k yearly est. 25d ago
  • Nurse Practitioner (Part-Time)

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** Two-day (16 hours) work week The Nurse Practitioner is a critical part of the treatment team and works collaboratively with a Licensed Vocational Nurse, the Intensive Community Service Support treatment team, the Behavioral Health Services Team, and the Short-Term Residential Therapeutic Program staff. This position evaluates clients, prescribes, and monitors medication, orders lab work and completes documentation that follows state, county, and agency regulations. Qualifications: License/Certification: Certified Nurse Practitioner (Required) LVN (Preferred) CPR Certification (Preferred) Spanish: 1 year (Preferred) Bilingual: 1 year (Preferred) Essential Job Functions: Active California medical license. Experience treating child and adolescent psychiatric patients Experience in an outpatient community mental health setting Unencumbered DEA Job Types: Contract, Part-time Ability to commute/relocate: Modesto, CA 95354: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Two-day (16 hours) work week Full administrative support Independent Contractor Competitive salary Pay: $90.00 - $120.00 per hour
    $90-120 hourly 4d ago
  • YOUTH ACADEMIC ACHIEVEMENT COORDINATOR

    Chinatown Service Center 3.9company rating

    Los Angeles, CA job

    Job purpose The Youth Academic Achievement Coordinator is responsible for planning, implementing, and overseeing academic support and enrichment programs for students in grades 1-12. This role ensures that youth receive high-quality academic tutoring, mentoring in a safe, engaging, and inclusive environment. The Coordinator works closely with staff, volunteers, parents, and community partners to help students reach their full academic potential and prepare for future success. Duties and responsibilities Program Coordination & Delivery * Collaborate with program team to create and implement a cohesive learning experience for students and productive experience for volunteer / intern tutors. * Oversee homework and tutoring each day for in-person and/or virtual. * Assist in recruiting, scheduling, supervising, and volunteers / interns to ensure program quality. * Develop and implement enrichment activities that promote STEM, literacy, and critical thinking. * Report and record any problems which arise with students, interns and volunteers. * Assist with progress reports evaluation for the 5th, 10th, 15th and 20th week and other test reports; assess each student's progress and monitor areas that need improvement. * Meet weekly with the Youth Center Manager and/or Program Director to coordinate staffing, enrollment changes and curriculum/activities planning. * Work closely with parents, teachers and volunteers / interns to align program goals with student needs. * Maintain accurate attendance, progress tracking, and program outcome data. * Maintain records, case files, documentation of our students. * Prepare program reports and success stories for funders and stakeholders. * Ensure compliance with organizational policies, grant requirements, and safety standards. * Cultivate partnerships with community organizations and sponsors including coordinating in-kind and monetary donations * Travel as needed to off-sites for meetings and events on weekdays and occasionally, on weekends. * Perform other related duties as required. Qualifications * Major in human services and social welfare which includes but not limited to sociology, child development, education, or psychology. * Relevant experience working with elementary to high school students, preferably in an urban setting. * Capable of working in a fast-paced classroom environment with adaptability, patience and assertiveness * Excellent interpersonal, communication and organizational skills. * Proactive self-starter and team player with strong work ethic * Fluent in spoken and written English. * Bilingual in Chinese language (Cantonese, Mandarin), including reading and writing, is required. * Must pass a fingerprint background check. * Proficient with Microsoft Office and Google Suite Physical Demands * Must be able to remain in a stationary position 50% of the time. * Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. * Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. * The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role. Direct reports Under the supervision of the Youth Program Supervisor, all written and verbal reports need to communicate to the Youth Program Supervisor.
    $63k-86k yearly est. 12d ago
  • REFERRAL COORDINATOR

    Chinatown Service Center 3.9company rating

    Los Angeles, CA job

    Job purpose Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. Under the supervision of the Clinic Operations Manager, the Medical Referral Coordinator will collaborate with health center providers and other members of the health care team in facilitating referrals to specialists. The Medical Referral Coordinator is responsible in organizing all pertinent medical information, obtaining referral authorization from the various contracted referral agencies, maintaining and updating medical documentation, and tracking and facilitating the referral process. The Medical Referral Coordinator will also perform a variety of tasks associated with referral tracking to be compliant with Patient Centered Medical home (PCMH) requirements to ensure quality patient care and safety. Duties and responsibilities * Overview of Responsibilities * Screen and enroll clients in appropriate coverage/programs. * Works in collaboration with medical care team to implement, and maintain an effective and efficient referral process. * Follows guidelines to determine patient eligibility for referral authorization, i.e., Medi-Cal/Medicare status. * Assemble information concerning patients' clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. * Contact Health Plans, IPAs, and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis. * Assist patients in problem solving potential issues related to health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). * Be the system navigator and point of contact for patients, with patients having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf to ensure approval of the necessary supplies/services for the patient in a timely fashion. * Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers. * Coordinates specialty referrals per clinic protocol to all specialty consultants and/or ancillary health care services. * Maintains and tracks referrals by updating and contacting patients and specialty providers regularly. * Using excellent customer service by communicating appropriately to patients, colleagues and specialty providers in a timely manner. * Works in partnership with specialist or other care teams to provide consistent, quality care to our patients. * Regularly maintains, updates, and tracks all incoming referrals. * Maintains and monitor internal tracking system. * Ensures completion of referral process by obtaining authorization and consultant notes. Any additional communications between specialist and primary care provider will be assisted by the Medical Referral Coordinator. * Works with medical providers, specialists and medical care teams to coordinate care and provide appropriate referral follow-up. * Professional Development * Ensure documentation and case notes are in compliance with contractual guidelines. * Persists in efforts to solve issues even with faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external. * Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others. * Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact. * Monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status. * General Office Support * Establish a comfortable and welcoming environment for clients. * Provide receptionist coverage, when necessary * Attend weekly staff, committee, and other department meetings when requested. * Attend any necessary workshops or online trainings, as appropriate or required. * Available to participate in outreach activities or agency-wide events, as requested. * Perform other duties as assigned. Qualifications * Bachelor's degree in human services or equivalent (degree may be substituted with a minimum of three years' experience in human services area). * Basic computer and Internet skills: MS Word, Excel and Power Point * Detail-oriented, effective oral and written communication skills. Ability to interact with diverse population and develop good relations with individuals and families. * Ability to establish and maintain effective working relationships with those contacted in the performance of required duties. * Able to work independently, take initiative and work effectively while multi-tasking. * Able to explain designated and specific regulations and procedures to clients. * Bilingual in English and Chinese (Mandarin and/or Cantonese) or Spanish * Available to work weekends if needed. * Valid California Driver's license. * Previous experience in government program eligibility and screenings preferred. Direct reports Director of Operations Compliance with the Americans with Disabilities Act (ADA) Our center is dedicated to fostering an environment that is inclusive and accessible, welcoming everyone with open arms. We strictly follow the guidelines outlined by the Americans with Disabilities Act (ADA), which includes a prohibition on discrimination in employment practices and other terms and conditions of employment. By joining us, you will become part of an organization that cherishes diversity, inclusivity, and equal opportunity. Together, we can make a meaningful difference in our community and positively influence the lives of those we serve.
    $36k-41k yearly est. 2d ago
  • PROVIDER NETWORK COORDINATOR - PACE

    Chinatown Service Center 3.9company rating

    Alhambra, CA job

    Job Purpose The Provider Network Coordinator is responsible for the development, coordination, and maintenance of the provider network for the Program of All-Inclusive Care for the Elderly (PACE). This role focuses on cultivating strong relationships with providers, ensuring network adequacy, supporting the credentialing process in collaboration with the Credentialing Coordinator, and providing orientation and ongoing engagement for network providers. The Coordinator plays a vital role in ensuring the provider network delivers high-quality, person-centered care to meet the unique needs of PACE participants. Duties and Responsibilities Provider Network Development * Identify, recruit, and contract with qualified providers to support the clinical and non-clinical service needs of the PACE program. * Develop and implement strategies to expand and maintain an adequate and diverse provider network in accordance with regulatory requirements and participant needs. * Assess geographic and specialty gaps and work proactively to address deficiencies in the network. Relationship Management * Serve as the primary liaison between PACE and its provider network. * Build and sustain positive, collaborative relationships with contracted providers, ensuring high levels of provider satisfaction. * Conduct regular outreach and check-ins with providers to address concerns, share updates, and promote partnership. * Lead and coordinate provider orientations to familiarize new providers with PACE program values, processes, and participant care expectations. Credentialing and Onboarding * Collaborate closely with the Credentialing Coordinator to ensure timely and accurate credentialing and re-credentialing of all network providers. * Track the credentialing process to ensure compliance with internal policies and regulatory requirements. * Coordinate onboarding processes, including documentation collection, training schedules, and communication flow for newly contracted providers. Communication & Reporting * Maintain accurate and up-to-date provider database and documentation. * Generate and distribute provider directories, reports, and network updates as needed. * Collect and analyze provider feedback to support continuous improvement efforts. Compliance & Quality Assurance * Ensure that all provider network activities comply with federal and state regulations, including CMS, DHCS, and PACE-specific guidelines. * Support audit and compliance initiatives related to provider contracting and network adequacy. * All other duties as assigned. Qualifications Education and Experience: * Bachelor's degree in healthcare administration, business, public health, or related field required; equivalent work experience may be considered. * 3+ years of experience in provider network management, contracting, or healthcare administration, preferably within managed care, PACE, or long-term services and supports. * Experience working with credentialing processes and regulatory compliance strongly preferred. Skills and Competencies: * Strong interpersonal and relationship-building skills. * Excellent written and verbal communication. * Knowledge of provider contracting principles and healthcare delivery systems. * Ability to multitask, prioritize effectively, and manage multiple relationships. * High attention to detail and strong organizational skills. * Proficient in Microsoft Office and provider management systems (e.g., credentialing software, EMR systems). Physical Demands * Must be able to remain in a stationary position 50% of the time. * Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. * Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. * The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.
    $46k-59k yearly est. 2d ago
  • HOME CARE COORDINATOR - PACE

    Chinatown Service Center 3.9company rating

    Alhambra, CA job

    Job Purpose The purpose of this role is to ensure the delivery of high-quality home care services by conducting thorough home evaluation assessments and determining appropriate care hours for participants. This position is responsible for managing relationships with home care vendors to coordinate and oversee service provision. Additionally, the role involves facilitating the acquisition and provision of Durable Medical Equipment (DME) necessary for participants' care needs. By executing these responsibilities effectively, the role supports the overall goal of providing exceptional, personalized home care and enhancing the well-being of participants. Duties and Responsibilities * Coordinates the medical care of participants in assigned program, clinic, or service. * Performs and documents developmentally appropriate physical assessments. * Evaluates participant data and recognizes normal and abnormal findings. * Uses critical thinking and problem solving skills to work with participant and family to ensure an appropriate plan of care. * Conduct home visit to evaluate participant's care assessments. * Participate in Interdisciplinary team meetings and inform the IDT team for any changes in condition of the participants. * Evaluates and documents participant/family responses to interventions and treatment protocols or guidelines. * Coordinate home care for participants and manage home care vendor. * Coordinate necessary Dural Medical Equipment (DME) for participants and manage DME vendor. * Develop and implement policy and procedures for home care services. * Response to any concerns or feedback from participants and family members. * Serve as a liaison between CSC and Home Care Vendor to coordinate all cares and changes for participants. * Other duties as assigned. Qualifications Education: * Graduation from an accredited LVN school and with a current LVN license issued by State of California. * Current BLS certification required. * Must have CPR/First Aid certification or be able to obtain one within 90 days of hiered Experience: * Minimum of two (2) years of practicing as a Licensed Vocational Nurse. * Experiences in working with the elderly population. Skills and Knowledge: * Knowledge of PACE program preferred. * Excellent organizational, interpersonal and presentation skills. * Excellent verbal and written communication skills. * Proficient in Microsoft Office software applications. * Ability to lead and motivate individuals and groups of people, including Outreach, marketing and enrollment team members. * Ability to work without close supervision or professional guidance and to exercise independent judgment. * Knowledge of outreach and growth for the senior population. * Effective listening and oral and written communication skills. * Able to manage changing priorities per prospective participant needs. * Strong organizational skills. * Demonstrates necessary skills and knowledge as outlined in the position-specific Competency Assessment Profile. * Able to speak Cantonese/Mandarin required. Other: * Must be able to work required schedule. * Requires physical strength to perform essential functions of the job. * Occasional travel between sites, nursing/group homes and to members' homes required. * Requires use of personal vehicle. * Requires valid driver's license. * Requires proof of automobile insurance coverage at the following minimum amounts in order to be reimbursed for mileage: $100,000/$300,000 personal liability and $100,000 property damage. * May require use of personal cell phone for business purposes (may be eligible for stipend) Physical Demands * Must be able to remain in a stationary position 50% of the time. * Ability to occasionally move about inside the office to access file cabinets, office machinery, etc. * Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc. * The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.
    $45k-56k yearly est. 2d ago
  • HR ADMINISTRATIVE ASSISTANT

    Chinatown Service Center 3.9company rating

    Los Angeles, CA job

    Job purpose Under the direct supervision of the Human Resources Manager, the administrative assistant will participate in the coordination of administrative and clerical work in the HR Department. Duties and responsibilities * Perform general office support: * Handle office reception, routine telephone calls and correspondence duties * Provide word-processing/typing, filing and photocopying * Manage and maintain office equipment and supplies inventory and professional resource library * Manage and maintain up-to-date staff and client schedules and records * Collect and document fee and donation receipts * Develop and maintain administrative policies, procedures and forms * Internal office support * Manage and maintain client database and statistics and other program service data to meet contract requirements. Prepare weekly and monthly program reports and invoices * Screen incoming requests for services, providing information and referral and/or scheduling appointments for initial screening interviews as appropriate * Process insurance payments * Assist and support counselors in providing case management for clients * Cooperate with supervisory and management personnel on all auditing related criteria, department policies and guidelines, and implement changes when needed to achieve department goals * External office support * Represent Counseling Program to funders and outside agencies * Participate in community/agency liaison activities to assure community awareness of services and programs * Assist in monthly outreach and educational event * Assist the Program Director in other administrative and program areas as needed * Other assigned duties. Qualifications * Minimum educational requirement is high school diploma, but Bachelor's degree and previous experience in community services preferred. * Bilingual, including ability to read and write, in English and Chinese (Cantonese and/or Mandarin) required. * Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail and conformity to procedure required. * Good communication and interpersonal skills, including ability to coordinate and cooperate with others required. * Excellent customer service skills. * Experience preparing written reports, correspondence and other documents required. * Word processing and data entry experience on Macintosh, Microsoft Word and Excel. Direct reports Human Resources Manager
    $37k-43k yearly est. 2d ago
  • MEDICAL ASSISTANT

    Chinatown Service Center 3.9company rating

    Los Angeles, CA job

    Job Description Job Purpose: Under the supervision of the nursing supervisor, the Medical Assistant is responsible for providing quality patient care by assessing their medical history, taking vital signs, and performing necessary laboratory, health screening procedures and assists the medical providers with patient care. Job Responsibilities: Conduct initial patient assessment, vital signs, EKG, figure stick for Hemoglobin, blood glucose levels, perform urine dipstick and pregnancy test when needed Perform accurate EHR documentation. Obtain blood specimen from a patient by means of vein puncture of skin puncture according to standard clinic protocol and procedure. Administer injection/ immunization as ordered by a medical provider. Maintain cleanliness of the exam room by utilizing infection control techniques. Ensure exam rooms are stocked with necessary supplies and instruments. Check Refrigerator temperature twice daily and record it on the temperature log. Work as a team player and be willing to assist other clinical when needed. Manage other duties as assigned. Qualifications: High School Diploma or GED Medical Assistant Certified preferred Minimum 1-year of clinical experience preferable Computer literacy in any health information systems Ability to work in a fast-paced environment and be part of a team, as well as to work independently. Good written and verbal communication skills. Current CPR card. Ability to work and communicate effectively with people from different cultures, social and economic backgrounds, education. Bilingual in English and Spanish and/or Cantonese/Mandarin preferred
    $37k-43k yearly est. 19d ago
  • PACE UTILIZATION REVIEW SPECIALIST - RN

    Chinatown Service Center 3.9company rating

    Alhambra, CA job

    Job Description The PACE Utilization Review Specialist - RN oversees clinical utilization management for participants enrolled in the Program for All-Inclusive Care for the Elderly. The position ensures that services are medically appropriate, cost-effective, and coordinated. This role works closely with the PACE Medical Director and interdisciplinary team to review clinical cases, manage utilization policies, and ensure regulatory compliance. Essential Duties and Responsibilities Conduct concurrent and retrospective utilization reviews for acute, post-acute, and outpatient services. Review clinical documentation and determine appropriate levels of care based on evidence-based criteria. Manage inpatient and post-acute length of stay and coordinate timely discharge planning. Review, develop, and implement utilization management policies and workflows. Prepare and present clinical case summaries and recommendations to internal leadership. Serve as a resource for primary care providers and care managers on utilization and authorization requirements. Ensure appropriate service authorization for hospitalizations, referrals, and specialty services. Communicate with providers, payers, and internal teams regarding claim adjudication and payment status. Identify high-risk participants and coordinate with clinical leadership on care strategies. Track and report utilization metrics and trends to support program improvement. Oversee denial management processes and provider appeal reviews. Document all utilization management activities in the electronic medical record. Participate in interdisciplinary team meetings and care planning sessions. Support staff education and training on utilization management policies and standards. Minimum Qualifications Graduate of an accredited school of nursing with a current unencumbered Registered Nurse license in the State of California. Current BLS certification from the American Heart Association. Valid California driver's license and acceptable driving record. Minimum three years of managed care experience, including one year in utilization management, case management, or care coordination. Minimum one year of experience working with the frail or elderly population. Strong analytical skills with the ability to evaluate clinical documentation and apply evidence-based criteria. Knowledge of State and Federal healthcare regulations, quality standards, and utilization review principles and guidelines such as Medicare, Medicaid and MCG/InterQual. Proficient in Microsoft Office, including advanced Excel skills. Excellent communication skills, both written and verbal. Demonstrated ability to work collaboratively across multidisciplinary teams. Preferred Qualifications Bachelor of Science in Nursing (BSN) strongly preferred. Certified Case Manager (CCM) or Certified Professional in Healthcare Management (CPHM) preferred. Physical Demands and Work Environment Requires standing, walking, occasional pushing, pulling, and lifting. Ability to lift up to 30 pounds; assistance required for heavier loads. Manual dexterity and visual/hearing acuity required for clinical assessment and documentation. Exposure to infectious materials and biohazards common in healthcare settings. Must be able to communicate with participants, caregivers, and team members, including those with cognitive or physical limitations. Moderate stress related to deadlines, caseload volume, and patient conditions. Direct Reports PACE Medical Director
    $90k-108k yearly est. 29d ago
  • Behavioral Health Specialist I/II

    Sierra Vista Child & Family Services 4.2company rating

    Sierra Vista Child & Family Services job in Modesto, CA

    Job Description Apply Here: ****************************************************************************** Behavioral Health Specialists (BHS) work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide rehabilitation focused on Intensive Home-Based Services (IHBS) and Intensive Care Coordination (ICC) including facilitation of Child and Family Team (CFT) meetings. Qualifications: BHS I - Bachelor's degree in related field. BHS I - Two years related experience. BHS II - Two-year's experience as a BHS I or Master of Arts or Master of Science degree from an accredited graduate program with major in Social Work, Counseling, Psychology, Behavior Analysis, or other related degree required. Proficient in Microsoft Office Suite, Outlook, Excel, Word. Knowledge of community resources preferred. Bilingual required. A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company. Essential Job Functions: Ability to communicate ideas in oral and written form. Ability to instruct in group and individual settings. Physical, mental, and emotional health adequate to perform duties. Ability to work effectively with cultural/ethnic diversity. Adhere to all applicable legal and ethical standards. Protect and honor individual integrity through confidentiality. Ability to work in a harmonious manner with subordinates, supervisors, and others. Adhere to all applicable legal and ethical standards. Responsibilities: Provide direct IHBS, ICC and CFT services to clients focused on individualized treatment plan. Provide group and family services for clients. Provide school consultation when appropriate. Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract. Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment. Must implement program goals and objectives to meet and maintain contractual requirements of maintaining a caseload with a 35% monthly productivity level. Participate in scheduled peer review. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent suicide. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.
    $45k-62k yearly est. 4d ago

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