1. Stanford University
Stanford, CA • Private
This job involves performing signal support functions and technical assistance for computer systems, providing technical service for local area networks, and maintaining equipment, terminal devices, power generators, and vehicles.
To qualify for signal support systems specialist, applicants first need to complete ten weeks of basic combat training (also known as boot camp) and sixteen weeks of advanced individual training (AIT). They have to divide this time between the classroom and the field and receive the training.
During training, they will learn mechanical and electrical principles, preventive and maintenance procedures, communication security policies and procedures, and line installation and wiring techniques.
The typical signal support systems specialist salary is $35,871, but can range from $19,878 to $86,424. However, this figure can vary significantly per training and experience.
There are certain skills that many signal support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
If you're interested in becoming a signal support specialist, one of the first things to consider is how much education you need. We've determined that 34.8% of signal support specialists have a bachelor's degree. In terms of higher education levels, we found that 2.0% of signal support specialists have master's degrees. Even though some signal support specialists have a college degree, it's possible to become one with only a high school degree or GED.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of technician you might progress to a role such as team leader eventually. Later on in your career, you could end up with the title service manager.
What Am I Worth?
There are several types of signal support specialist, including:
If you're looking to work in a fast-paced industry, to make a difference, and thrive on new challenges while having the opportunity to grow, becoming a technical support engineer might be right up your alley. Starting a career as a technical support engineer is one of the most dynamic, fast-paced, and exciting roles. Technical support is a field that offers you valuable practical experience, expands your soft-skills, keeps you right on the cutting edge of technological advancement. You may frequently learn and engage with the latest technology solutions.
Working as a technical support engineer (or IT support engineer), you may provide first-hand technical assistance to clients experiencing technical faults. You might resolve issues within different computer systems such as software, hardware, and other network-related or IT-related problems. Typically, the technical support engineer is a mid-career position that provides high-level job satisfaction and diverse working environments. As an IT support engineer, you'll work in a wide range of industries, such as telecom, automobile, medical, healthcare services, information technology, aerospace, and many more. While providing technical support to the customers, you may work in shifts, on-call, or solve the issue in-person, via phone, or a computer. You might even work traditional nine-to-five weekday hours when providing services to the company employees.
To join the technical support field, most aspiring IT support engineers hold a bachelor's degree in computer science, software engineering, information technology, or a closely related discipline. However, you might be able to secure this role without a degree if you have a strong customer service background and proven experience as a technical support engineer or desktop support engineer. To excel in your role as a technical support engineer, you must have excellent problem-solving skills, attention to detail, and an ability to troubleshoot complex and diverse technical issues effectively. Working as an IT support engineer, you may earn an average annual wage of $70,000 along with compensation benefits. Besides offering higher wages, a position in technical support may offer more sophisticated opportunities to grow. The U.S. Bureau of Labor Statistics predicts the employment opportunities for technical support engineers expect to grow 11 percent between 2016 and 2026, which is much faster than the nationwide average for all occupations. It means that more exciting opportunities are foreseeable in the future to you as a technical support engineer.
A technical support specialist provides assistance and technical support to either businesses or consumers that are experiencing technical, hardware, and software issues. They educate, answer questions, and troubleshoot any problems with technology-based products and services by asking specific questions in order to understand the issues. They should be patient and understanding and have good communication skills so that they're able to explain the problem to frustrated customers.
If a technical support specialist works for an organization, they will often conduct ongoing testing of the company's existing systems and software programs. They also test new software and hardware, provide feedback to the vendor, and make sure the products are compatible with the company's existing equipment and software.
They should have at least a bachelor's degree in computer science, information technology, or a related field. A technical support specialist is also expected to have a genuine desire to help clients, to be polite and humble, and to have excellent communication skills, interpersonal skills, and customer service skills.
Although a bachelor's degree is sufficient for this role, having a master's degree might put you at an advantage over competition. However, a high school diploma is not enough to qualify you for this job. Technical support specialists earn an average of $23.63 per hour. This translates to $49,143 annually, according to the U.S. Bureau of Labor Statistics.
The duties of systems support include performing technical configurations, resolving system applications and network issues, and upgrading systems infrastructure. They conduct regular maintenance and diagnostic tests on the computer applications to ensure their performance optimally. They ensure it is efficient to support business operations and avoid delays in deliverables. Additionally, they help in improving existing networks based on business needs and specifications. Asides from that, they keep reports of resolutions for reference to prevent similar occurrences.
For this position, you need to have at least an associate's degree or a bachelor's degree in computer science, information technology, or a related discipline. You will be working with computer operating systems and hardware. You must possess time management, communication, computer, and problem-solving skills. Also, you must be physically fit. Systems support earns an average gross salary of $59,774 or $28.74 per hour. This varies from $42,000 to $84,000.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
Stanford, CA • Private
Philadelphia, PA • Private
Evanston, IL • Private
Castine, ME • Private
Los Angeles, CA • Private
Bakersfield, CA • Private
Vestal, NY • Private
Villanova, PA • Private
San Diego, CA • Private
Waltham, MA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 33.8% of signal support specialists listed provide technical assistance on their resume, but soft skills such as customer-service skills and listening skills are important as well.
Zippia allows you to choose from different easy-to-use Signal Support Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Signal Support Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
1. Introduction to Technical Support
Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree. Get an insider’s view into IT Support work. Learn about IT Support roles and levels, the support escalation matrix, ticketing systems, common support tools, and remote support software. Then, hear about career opportunities and career pathways from...
2. Technical Support Case Studies and Capstone
This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations. The IT Technical Support Capstone leads you through a series of technical support case studies that require hands-on work to resolve. You will practice analyzing user help requests and troubleshooting various issues. You’ll demonstrate your knowledge of hardware, software, networking, security, and cloud computing. You’ll...
3. Signals and Systems: From Basics to Advance
Learn the fundamental characteristics of signals and systems, Fourier Transform and Z-Transform from basic to advance...
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|3||The Mosaic Company||$52,633||$25.30||5|
|4||E2 Consulting Engineers, Inc.||$51,483||$24.75||1|
|5||Iowa National Guard||$50,888||$24.47||13|
|6||Washington Army National Guard||$50,814||$24.43||4|
|9||Fort Hood Family Housing||$49,537||$23.82||3|
|10||Oregon Army National Guard||$49,534||$23.81||3|