Signature Flight Support jobs in West Palm Beach, FL

As an **Airside Experience Leader** , you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional care. You are not only a hands-on contributor; you're also a hospitality-focused leader, helping your team create seamless and welcoming experiences for every guest in our facilities. You'll provide oversight of airside operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience Specialists or Associates. With a strong understanding of company policies and a proactive approach, you lead your team to **maintain operational excellence** while **keeping guest satisfaction front and center** . This role requires a flexible schedule, including evenings, weekends, and holidays, and the ability to work in outdoor environments near active aircraft and equipment. If you're passionate about safety, service, and leading with professionalism in a dynamic setting, this is a powerful next step in your hospitality career. _(Other duties may be assigned)_ + Monitor the performance of Airside Experience Specialists and/or Associates to ensure technical accuracy, demeanor, and adherence to Company policies and procedures. Correct performance as needed and alert management to any ongoing concerns. + Coordinate, assign duties, and provide shift supervision to qualified Airside Experience Specialists and/or Associates on shift. + Provide on-the-job training and assistance to Airside Experience Specialists and/or Associates. + Serve as a resource on all guest service matters and as an escalation point for guest inquiries. + Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. + Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are always met. Services include, but not limited to, cargo service operations, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. + Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. + Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, and other freight handling equipment. + Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal (PAT), guest vehicles, or other modes of transportation. + Provide professional and friendly guest service while showing a positive and helpful attitude to everyone at all times ensuring our guests always receive an exceptional experience. + Offer safe, convenient, and courteous transportation when driving shuttle vehicle with guests, luggage and cargo. + Maintain safe, clean, and secure ramps and operations. + Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. + Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. + Stop work when an unsafe condition or act is likely to cause harm to people, the environment, our assets, or to our reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. + Abide by emergency response procedures when/if critical events occur. + Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. + Create accurate records pertaining to time worked and activities and services performed. **Minimum Education and/or Experience:** + High School Diploma or General Education Degree (GED). + One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required. + Trained and signed off to perform specialty responsibilities (e.g. oil and oxygen service for aircraft) and other required certifications (e.g. towing, deicing) as required by base specific operations. + Minimum of 18 years of age. + Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. + Must be legally authorized to work in the jurisdiction of employment. + Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. + Ability to pass a color vision test for purposes of inspecting aviation fuel. + Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs. + Must be able to exercise good judgment and follow directions/directives from supervisor/management. **Additional essential knowledge and essential skills:** + **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. + **Leadership Skills:** Ability to assign tasks wisely, provide feedback to improve performance, and motivate others. + **Language Skills:** Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence. + **Math Skills:** Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). + **Communication Skills:** Able to use telephone, fax, two-way radio, email, and text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries. + **Physical Ability:** Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. + **Critical Thinking / Reasoning Ability:** Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment. + **Interpersonal Skills:** Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. + **Multitasking:** Ability to handle multiple tasks simultaneously while maintaining attention to detail. + **Computer Skills:** Ability to use a computer and email, including pass computer-based training modules, and ability to learn company software. + **Task Management:** Ability to successfully and timely complete Signature's training programs. With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. **Our Benefits:** + Medical/prescription drug, dental, and vision Insurance + Health Savings Account + Flexible Spending Accounts + Life Insurance + Disability Insurance + 401(k) + Critical Illness, Hospital Indemnity and Accident Insurance + Identity Theft and Legal Services + Paid time off + Paid Maternity Leave + Tuition reimbursement + Training and Development + Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO (Fixed-Based Operator). From arrival to departure, you'll be the go-to person for service requests, questions, feedback, and consistently delivering seamless, engaging, welcoming, and professional experiences. Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. * We formally operate 24 hours daily, 7 days weekly. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $18.00-$19.00 hourly which is equivalent to $37,440 - $39,520 annually, plus a performance-based bonus up to 5% of annual salary. Your Profile * 1-2 years of experience in an FBO or customer service-related field (hospitality experience preferred). * High School Diploma/GED or equivalent required. * Proficient English language and communication skills. * Ability to remain calm and effective under pressure. * Strong customer orientation and excellent multi-tasking abilities. * Flexibility to work shifts and adapt to changing schedules. * Ability to work in various weather conditions and meet minimum physical requirements. * Team- oriented mindset with a passion for delivering outstanding service. * Must obtain an Airport ID Badge within 30 days of employment. * Personal values aligned with Jet Aviation's core values (Trust, Honesty, Alignment, Transparency). Main Responsibilities * Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner * Resolves customer inquiries and complaints fairly and effectively * Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships * Recommends and implements programs to support customer needs * Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements * Complies with all relevant airport and Jet Aviation policies, regulations, and laws * Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network * Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines Benefits/Perks Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks: * Financial Perks: Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts. * Wellness and Health Perks: Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards * Performance Perks: Annual Merit Increase opportunity; annual bonus potential up to 5% * Continued Education Perks: Tuition Reimbursement for approved CE pursuits Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, handle, or feel, or reach. The employee frequently is required to stand, walk or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. The work environment described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. Additional Details At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That is why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: Palm Beach Nearest Secondary Market: Miami

Responsibilities The Graphic Designer will create and execute visually compelling designs for Spirit Airlines' in-house creative team, supporting a wide range of projects from concept to completion. This role is responsible for ensuring the look, tone, and essence of Spirit's marketing and communication materials consistently reflect the brand across all channels and touchpoints - including digital (email, social, display advertising, web), print, environmental signage, and communications. The Graphic Designer will collaborate closely with copywriters, marketers, and other stakeholders to develop creative solutions that meet business objectives while maintaining brand integrity. This position requires strong design skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment to ensure efficiency, consistency, and timely delivery of all creative assets. * Conceptualize and design creative assets for digital, print, environmental signage, and internal communications, ensuring alignment with Spirit Airlines' brand identity. * Produce high-quality designs for a variety of channels, including email campaigns, social media graphics, display ads, web, app, print collateral, airport signage, presentations, and event materials. * Develop creative solutions that balance aesthetics, functionality, and business objectives. * Prepare and optimize files for production across digital and print platforms, ensuring accuracy and adherence to technical specifications. * Create original illustrations, icons, and visual elements as needed to support brand storytelling. * Execute responsive designs for mobile, tablet, and desktop platforms. * Maintain and evolve Spirit Airlines' brand guidelines, ensuring consistency across all creative outputs. * Act as a brand ambassador by enforcing visual standards and tone of voice in all design work. * Collaborate with internal teams to ensure creative executions reflect Spirit's brand values and strategic goals. * Work closely with copywriters, marketing managers, and other stakeholders to deliver cohesive, integrated creative solutions. * Partner with external agencies and vendors when necessary to ensure alignment with Spirit's brand standards. * Participate in brainstorming sessions and contribute innovative ideas for campaigns and projects. * Present design concepts and rationale to internal stakeholders for feedback and approval. * Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines in a fast-paced environment. * Track project progress and communicate status updates to team members and stakeholders. * Ensure timely delivery of creative assets while maintaining high standards of quality and accuracy. * Review and refine creative work based on feedback, ensuring final deliverables meet brand and technical requirements. * Stay current on design trends, tools, and technologies to bring fresh ideas and innovation to Spirit's creative team. * Contribute to process improvements that enhance efficiency and creative output. Qualifications * Bachelor's degree or equivalent experience in Advertising, Marketing, Communications, Journalism, or related field. * 4-6 years of experience in Advertising, Marketing, Communications, Journalism or related field * 4+ years of professional design experience with a strong portfolio showcasing multi-channel work. * Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop); After Effects and animation experience a plus. * Experience designing for both digital and print, including responsive layouts and environmental graphics. * Strong understanding of typography, layout, and color theory. * Ability to manage projects independently and prioritize tasks in a fast-paced environment. * Excellent attention to detail and commitment to quality. * Bachelor's degree in Graphic Design or related field, or equivalent experience. * Experience in an in-house creative team or agency environment. * Familiarity with project management tools (e.g., Microsoft Planner). * Experience working on travel, lifestyle, or consumer-facing brands. * Ability to create vector illustrations and motion graphics * Physical Requirements: General Population - Low Activity Lifting Requirements: Seldom lift up to 10 lbs, such as small office supplies or documents. Pushing/Pulling: Seldom pushing/pulling of light items within the workspace. Standing/Sitting Requirements: Primarily seated work, with occasional standing for brief tasks. Bending/Kneeling/Reaching: Occasional reaching within arm's length to retrieve materials. Coordination: Basic manual coordination for standard office tasks (e.g., typing, using office equipment). Vision/Auditory Requirements: Clear vision for reading documents and screens; clear hearing for standard communication. Environmental Conditions: Indoor, climate-controlled environment. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders by aligning human capital strategies with organizational goals. This role supports both Union and Non-Union groups and plays a critical role in fostering a culture of continuous improvement, driving strategic HR initiatives that support the organization's goals, and enhancing the overall Team Member experience. The HRBP advises leaders on a broad range of HR functions, drives change management initiatives, and ensures compliance with company policies, labor agreements, and employment laws. * Act as a trusted advisor to business leaders by providing strategic HR guidance that aligns with business objectives. * Partner with union leadership and Labor Relations on CBA interpretation, employee grievances, investigations, and discipline to ensure alignment with contractual obligations and internal policies. * Address 'first-level' employee relations (ER) matters for both union and non-union employees, escalating as necessary while ensuring thorough documentation and follow-through. * Analyze organizational structures and make recommendations for efficiency, effectiveness, and optimal talent utilization. * Use data-driven insights to identify trends, develop solutions, and advise leaders on organizational health, workforce planning, and engagement strategies. * Collaborate with HR Centers of Excellence (CoEs) in areas such as Compensation, Talent Acquisition, Benefits, and Talent Development to deliver integrated HR solutions. * Drive execution of HR programs and initiatives such as performance management, leadership development, employee recognition, and change management. * Serve as a key partner in investigations, providing coaching to leaders and team members, and recommending appropriate outcomes in partnership with Legal and Labor Relations. * Maintain a strong understanding of applicable employment laws, HR policies, and CBAs, and ensure consistent application across the business. * Support recruitment efforts for hourly and frontline management roles, partnering with Talent Acquisition to reduce time-to-fill and ensure quality hiring decisions. * Collaborate with department leaders on talent development plans, providing direct and actionable coaching that promotes accountability and performance improvement. * Serve as a change agent by influencing outcomes, fostering innovation, and guiding leaders through complex people challenges. * Ensure compliance with all required postings and regulatory requirements at the federal, state, and local level. * Demonstrate flexibility to take on additional projects, initiates, and other duties as assigned to support evolving business needs. Qualifications Education: * Bachelor's degree or equivalent experience required Education Specific Field: * Human Resources, Business, Psychology, or related field Experience: * 5 years of progressive HR experience, preferably within a unionized, fast-paced, and operationally complex environment. Strong labor relations background is preferred. Certifications (Preferred): * PHR, SPHR, SHRM-CP, or SHRM-SCP Skills & Competencies * Strong understanding of labor contracts, grievance process and union collaboration * Ability to coach, influence, and guide leaders at all levels * Effective interpersonal, conflict resolution, and negotiation skills * Exercise good judgement, problem solving, decision-making and data literacy skills, with the ability to interpret HR and operational metrics * Intermediate proficiency in Microsoft Excel, Including experience with XLOOKUP, pivot tables, and other key functions; proficient in full Microsoft Office Suite (Word, PowerPoint, Outlook, Teams) * Ability to manage changing priorities and work in a collaborative environment * Strong verbal and written communication skills * Proven ability to manage multiple priorities and adapt to evolving business needs Travel Requirement: * Up to 25% domestic and international travel Work Environment: * 100% onsite-because connection and collaboration are core to life at Spirit Physical Requirements: * Must be able to exert up to 25 lbs. of force occasionally, and/or up to 10 lbs. frequently. Light work involves significant walking or standing. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities Spirit Airlines is seeking an innovative, data-driven, and strategic Social Media Strategist to join our team and lead efforts to strengthen our brand's digital presence. The ideal candidate excels at blending creativity with analytics, developing platform-specific strategies, and driving measurable growth. The Social Media Strategist will be responsible for shaping the overall social media vision, creating integrated campaigns, and leveraging insights to optimize performance. Working closely with cross-functional teams and external partners, this position offers the opportunity to influence brand perception and engagement at scale in a fast-paced, dynamic environment. * Develop and implement comprehensive social media strategies aligned with Spirit Airlines' brand objectives and business goals. * Identify emerging trends, platform updates, and audience behaviors to inform proactive strategy adjustments. * Create and maintain a long-term social media roadmap, ensuring consistency across platforms while tailoring content for each channel. * Work with the Social Media Content Manager on the ideation and execution of integrated social media campaigns that drive engagement, awareness, and conversion. * Collaborate with internal teams (Brand, Media Relations, Creative, Inflight, DEIB, HR, etc.) and external agencies to deliver high-impact campaigns. * Monitor and analyze social media performance metrics, providing actionable insights and recommendations to improve ROI. * Develop regular reporting dashboards and present findings to Social Media team and internal stakeholders, highlighting successes and opportunities. * Utilize social listening tools to track sentiment, identify trends, and inform content strategy. * Establish guidelines for community engagement and reputation management across platforms. * Identify opportunities for proactive engagement and partnerships to strengthen brand loyalty. * Support crisis communication efforts and ensure timely, brand-appropriate responses. * Collaborate with the Social Media Content Manager on influencer and creator strategies to amplify brand reach and engagement. * Evaluate influencer performance and optimize future partnerships based on data-driven insights. Qualifications * Bachelor's degree or equivalent experience in Marketing, Digital Media, or related field; OR equivalent experience * 2-4 years of experience in Social media strategy within a corporate or agency setting, preferably in travel/hospitality * Proven track record of developing and executing successful social media campaigns that drive measurable results. * Strong understanding of social media platforms, algorithms, and emerging trends. * Proficiency in analytics tools (Sprinklr, Sprout Social, Google Analytics). * Exceptional communication skills with the ability to present strategies and insights to internal stakeholders. * Ability to manage multiple projects and deadlines in a fast-paced environment. * Flexible schedule for crisis communication and real-time engagement needs * Physical Requirements: General Population - Low Activity Lifting Requirements: Seldom lift up to 10 lbs, such as small office supplies or documents. Pushing/Pulling: Seldom pushing/pulling of light items within the workspace. Standing/Sitting Requirements: Primarily seated work, with occasional standing for brief tasks. Bending/Kneeling/Reaching: Occasional reaching within arm's length to retrieve materials. Coordination: Basic manual coordination for standard office tasks (e.g., typing, using office equipment). Vision/Auditory Requirements: Clear vision for reading documents and screens; clear hearing for standard communication. Environmental Conditions: Indoor, climate-controlled environment. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities Responsible for administration, communication and analysis of all Leave Programs. Will serve as subject matter expert and resource to all management. Ensures all programs maintain compliance with applicable Company policies, collective bargaining agreements, insurance contracts, HIPPA laws, Federal and State laws, Department of Labor regulations as well as ADA and OSHA regulations. * Disability Programs - Assumes responsibility to manage all activities and progress of claims reported for FMLA and Long Term Disability. Works with claims adjusters to ensure that all claims are closely overseen. Develops, implements and monitors reporting forms, procedures and activities. * Workforce Leave Administration - Reviews and approves requests for PLOA, Jury Duty, Military and Bereavement Leaves through required documentation. Ensures compliance in Company policies as well as ADA. * Tracks attendance and coordinates with Crewpay. Verifies appropriate leave of absence and return to work documents. Provides information to determine discipline and termination when applicable. * Compliance - Ensures all programs maintain compliance with applicable company policies, collective bargaining agreements, insurance contracts, Department of Labor regulations as well as ADA and OSHA regulations. * Vendor Liaison - Develops reports and responds to inquiries of information to make eligibility decisions. * Management Reporting - Advises managers regarding the status of claims and validity. * Compensation Metrics Reporting - Tracks and reports requested metrics data. * Subject Matter Expert - Maintains in-depth knowledge and expertise in regulations, policies and procedures for FMLA, Long Term Disability, ADA. * Disability Payroll Processing - Oversees attendance for Crewmember out on Long Term disability, Personal Leave of Absence, Maternity and CBA Medical Leave. * Coordinates with CrewPay Department for regarding payroll and bank usage. * Customer Service - Assists in employees' concerns, questions, and issues as well as guidance in understanding CBA and leave of absences policies and procedures. Qualifications * Regulatory Knowledge (Preferred): understanding of regulations related to FMLA, Long Term Disability, ADA, and OSHA to ensure compliance and manage claims effectively, though not required. * Analytical Skill: Strong ability to analyze claims, attendance data, and compliance metrics, allowing for informed decision-making and reporting to management. * Attention to Detail: High level of accuracy in reviewing documentation related to leave requests and ensuring compliance with company policies, regulations, and collective bargaining agreements. * Communication Skills: Excellent verbal and written communication abilities to interact with employees, management, and vendors, ensuring clarity in leave policies and procedures. * Customer Service Orientation: A strong commitment to assisting employees with their leave-related concerns and questions, providing guidance and support. * Project Management Skills: The capability to manage multiple leave programs and reporting processes efficiently, ensuring timely and accurate handling of claims. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities This role oversees, manages and leads the daily operation of Maintenance Control department and reports to the Sr. Manger of Maintenance Control. Ensures clear communication to the other partners in the Operations Control Center (OCC) and other departments. * Provides leadership and guidance to the Maintenance Control department while on shift and is responsible for all maintenance activities and personnel assigned. * Monitors and reviews all maintenance activities system-wide, such as MEL, NEF, CDL, MWI activity on the fleet, reviews for accuracy and schedules repair in a timely manner. * Maintains department goals, and performance objectives. * Ensures effective communication to VP of Tech Ops, Tech Ops leadership, and OCC operational departments. * Conducts conference calls and meetings as required. * Notifies leadership of any significant events, and ensures proper follow-up has been performed including: coding in TRAX, station coordination, and proper filing of corrective actions. * Works directly with the OCC Ops Managers to ensure company-wide Category messaging is accurate when related to Maintenance activities. * Coordinates all discrepancies with the applicable department to reduce impact to the operational schedule. Including but not limited to the following (Maintenance Programs, Engineering, Maintenance Planning, Quality Assurance, Flight Dispatch, and Maintenance Stations). * Oversees and counsels Maintenance Controllers for comprehensive fixes on all CAR (Corrective Action Reports) from the Quality Assurance team. * Maintains oversight of the work schedules of the Maintenance Control department ensuring adequate coverage. * Reviews work turnovers for completion and accuracy. * Oversees the daily operation assist MOC supervisors as necessary. * Ensures all Maintenance control training is up to date and coordinate with maintenance training for any new training requirements. * Conducts new hire training, coaches, guides, builds positive work environment and motivates staff. * Manages performance and accountability of Maintenance Controllers, Maintenance Control Specialists and Supervisors. * May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments). Qualifications Education Bachelor's degree or equivalent experience in Aviation Management Experience 5-7 years' experience in Aviation Management Additional Certifications * 10+ years of combined Line or Heavy Maintenance Experience * FAA Airframe and Powerplant License * A320 Gen Fam preferred * Leadership experience Skills * Computer proficiency (Microsoft Office Suite, TRAX, Sabre). * Excellent written and verbal communication skills. * Critical thinking and leadership skills. * Demonstrated ability to plan, organize, and delegate responsibilities. * Ability to operate in a fast-paced setting, prioritize, and multitask. * Able to work flexible hours, including overnight shifts, weekends, and holidays as needed. * Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time. Travel Domestic & International travel under 10% of the time Telework Capacity * 100% onsite-because connection and collaboration are core to life at Spirit We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate / Entry Level Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. This temporary Seasonal Line & Ramp Coordinator position is required to serve the customer's needs and the requirements of their aircraft in accordance with Jet Aviation policies and procedures by performing the duties listed below. You'll thrive in this role if you're a people person who loves delivering top-notch customer service. We're looking for someone with a positive attitude, excellent interpersonal skills, and a passion for creating memorable experiences for our customers and flight crews. If you enjoy fast-paced environments and take pride in making every interaction smooth and professional, this is the role for you! Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. + We formally operate 24 hours daily, 7 days weekly. + Midday shift will be the initial assignment with the potential for changes over time as our business needs and opportunities evolve. + Work hours will be around 20-40 hours per week based on operational needs. The posted hourly ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $19.00-$20.00 per hour. **Minimum Requirements:** + Must have High School Diploma/GED + Ability to work flexible schedules and willingness to work in various weather conditions as well as meeting minimum physical requirements of the job described below in the "Physical Demands/Work Environment" section + Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days + Must obtain an Airport ID Badge within 30 days of employment + Must be at least 18 years of age, with a valid driving license + Ability to read and communicate in English + Understands and utilizes safe lifting procedures and proper step stool + Comfortable working in any weather, including rain, snow, and heat. **Main Responsibilities:** + Service aircraft as requested by management or customers lavatory, potable water services, marshalling, and delivering catering + Executes hand signals to guide aircrafts during arrivals and departures + Communicates with employees and/or crew using radios to provide excellent customer service + Loading and unloading aircraft baggage + Assists with aircraft and hangar cleaning, as needed + Assists in providing aircraft with ice, coffee, catering and other necessary services + Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus + Other duties may be assigned, as needed **Desired Characteristics:** + Related experience ramp services coordinator and/or training; or equivalent combination of education and experience strongly preferred + Safety focused + Results driven - able to execute with high personal accountability + Strong initiative and self-direction + Performs duties in the supervisor's absence + Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues + Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador + Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) + Hangar environment may be extreme hot and cold during certain seasons of the year. **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 50 pounds over their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus **Work Environment** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

The Driver's primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Under the supervision of the General Manager, i.e., the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. Responsibilities and Associated Duties: The Delivery Driver is responsible for delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures. Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the Catering Director, Catering Specialist, Sous Chef, and General Manager as required. They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost. The Driver is responsible for driving safely under the laws and safety guidelines of the state(s) they drive in and always be courteous and careful to avoid accidents and dangerous situations while on the road. The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run. Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle cleaning and maintenance. Understand and maintain quality control and food-safety procedures of food products during delivery. Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes. Assist with the assembly of silverware units and stocking of items in the company vehicles. Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations. Safely operate company vehicles and drive in compliance with all local and federal laws and regulations. Dress professionally and within the guidelines of Company procedures including the company approved uniform. Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur. All other duties as assigned by the General Manager. The preeminent International private aviation catering and concierge services company, Air Culinaire Worldwide, has a rare opportunity for experienced delivery and customer service professionals. Benefits Package: Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs. Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment. 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions. Plan entry is the first day of the month following 30 days of employment. Three (3) medical plans to choose from, with an excellent employer contribution. Available Dental and Vision insurance Company paid basic life insurance, with the option to elect additional voluntary term life. Company paid short-term and long-term disability insurance. Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance. Health Savings Account and Flexible Spending Account available (for eligible plans) Generous Vacation Program for full time employees Employee Assistance Program (EAP) See our benefits here 2025 Benefits Guide Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide Candidates must have: Must be able to legally drive and have a current valid driver's license. Must be able to work a fluctuating schedule, AM Shifts, PM Shifts, weekends and holidays. Clear driving records. Positive attitude and team oriented. Strong organization and logistic skills. Open to new challenges and constant learning. Final candidate for the position will be required the following: Pre- employment criminal background check Pre-employment Drug Test MVR (if applicable to the position) E-Verify Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. ____________________________________________________________________________________ Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Responsibilities Independently orchestrate plans for operational recovery throughout the entire network to touch each Guest impacted by Irregular Operations. Support Guest Services personnel by providing communication, guidance and instruction during irregular operations. Drive creative solutions between different work groups during guest service recovery while adhering to company guidelines. * Maintain Effective Communication: Execute timely, clear and consistent communication between various departments and levels of management. * Provide Centralized Recovery for Every Disrupted Guest: Independently create and action cost-effective recovery options by using all available tools to reach every Guest affected by irregular operations throughout the Spirit network. * Specialize in Guest Contact: Proactively re-accommodate guests with known irregularities with new flight itineraries as well as automated amenity vouchers using Spirit's Recovery applications. * Solution Orientation: Quickly assess situations and make balanced and informed decisions for the needs of the Guest and the Business. Proactively think ahead to potential recovery for stations and impacted Guests. * Align the Airline with DOT Requirements: Maintain DOT compliance by managing and updating various departments and levels of management on tarmac delays and delay causes. * Increase System-wide Support: Provide technical answers and solutions from various departments and levels of management by maintaining system and procedural expertise. * Engage all levels of Company team members in order to support all departments and stations. * Promote Emergency Response Readiness: Assist with Emergency Response readiness by compiling flight manifests and performing flight lockdown during an incident. Participates in Manifest Team Drills. * Excel in Escalation Resolution: Resolve Guest escalations at all Guest-facing areas of the operation including Airports and Guest Care (Contact Centers, Social Guest Care) teams as subject matter experts on all policies, procedures, and operational concerns. * May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g. emergencies change in workload, rush jobs or technical developments). Qualifications * Bachelor's degree or equivalent experience required. * 3-5 years' experience required. * Guest-Focused to understand the needs of both internal and external guests and helps both adapt to standard processes in order to achieve outcomes. * Demonstrated success in building and maintaining relationships at all levels. * Acts methodically and quickly to make decisions based on information on hand. * Consistent follow through with everything he/she starts. * Always Create a positive work environment from an off-site location in order to achieve accountability without the need to be in all places. * Remain calm in stressful and escalated situations. * Domestic & International Travel under 10% of the time. We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities The Copywriter will craft and deliver compelling, on-brand messaging for Spirit Airlines' in-house creative team, supporting a wide range of projects from concept to completion. This role is responsible for ensuring the voice, tone, and essence of Spirit's marketing and communication materials consistently reflect the brand across all channels and touchpoints - including digital (email, social, display advertising, web), print, environmental signage, and communications. The Copywriter will collaborate closely with designers, marketers, and other stakeholders to develop creative solutions that meet business objectives while maintaining brand integrity. This position requires strong writing and editing skills, attention to detail, and the ability to manage multiple projects in a fastpaced environment to ensure efficiency, consistency, and timely delivery of all copy assets. * Develop clear, compelling and original copy for multi-channel advertising campaigns (digital, print, broadcast and social) * Collaborate with strategists to create cohesive brand storytelling. * Write headlines, taglines, body copy, scripts and social captions aligned with brand identity. * Edit and proofread content to ensure clarity, grammar, and consistency across touchpoints. * Adapt messaging for different media formats, platforms and audiences * Present concepts and copy to internal stake holders and partners with rationale. * Develop headlines, taglines, scripts, and naming conventions that reflect Spirit's brand voice and tone. * Create engaging content for campaigns, product launches, promotions, and brand storytelling initiatives. Qualifications * Bachelor's degree or equivalent experience in Advertising, Marketing, Communications, Journalism, or related field. * 2-4 years of experience in Advertising, Marketing, Communications, Journalism, or related field. * Strong portfolio showcasing multi-channel copywriting work. * Excellent writing, editing, and proofreading skills with meticulous attention to detail. * Familiarity with digital marketing, SEO best practices, and social media platforms. * Ability to manage multiple projects in a fast-paced, deadline-driven environment. * Proficiency in Microsoft Office; knowledge of Adobe InDesign a plus. * Experience in an in-house creative team or agency environment. * Familiarity with project management tools (e.g., Microsoft Planner). * Experience writing for travel, lifestyle, or consumer-facing brands. * Understanding of UX writing and content strategy principles. * Physical Requirements: General Population - Low Activity Lifting Requirements: Seldom lift up to 10 lbs, such as small office supplies or documents. Pushing/Pulling: Seldom pushing/pulling of light items within the workspace. Standing/Sitting Requirements: Primarily seated work, with occasional standing for brief tasks. Bending/Kneeling/Reaching: Occasional reaching within arm's length to retrieve materials. Coordination: Basic manual coordination for standard office tasks (e.g., typing, using office equipment). Vision/Auditory Requirements: Clear vision for reading documents and screens; clear hearing for standard communication. Environmental Conditions: Indoor, climate-controlled environment. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities The Director, Material Management oversees the materials forecasting, planning, procurement and repairs management; including project management, strategy development, supplier collaboration & performance monitoring. Directs and manages the Material Operations team with overall responsibilities for managing multi millions $ of inventory capital and expense which supports all parts required for the maintenance of Spirits aircraft, engines and components. Directs teams responsible for material Planning & Allocations, Repair & Warranty and Technical Purchasing which monitors parts service level performance supporting Tech Ops. * Develops strategies, processes and systems to improve Material Allocations, Forecasting, Planning, Procurement, Warranty and Repair Management. * Builds expertise supply chain expertise through personnel recruitment, mentoring and development. * Leads process, procedure and technology improvements which support and continuously improve material management processes. * Oversees the materials forecasting, planning, parts procurement and repairs management. * Develops and leads departmental strategy, initiatives, projects and metrics. * Collaborates with suppliers on material requirements, quality, reliability and performance monitoring. Also work closely with Spirit Strategic Sourcing Team on contract terms to meet quality, total cost of ownership, and performance targets. * Builds cross-divisional relationships (Stores, Tech Ops, Engineering, Operations, Finance) and builds consensus which balances operational parts support with financial capital and operating budget, providing the right part at the right place at the right time at the right cost. * Communicates, liaises, and influences internally and with suppliers using appropriate methods to influence decisions and performance which facilitates excellent internal parts support at the lowest total cost of ownership. Qualifications * Bachelor's Degree - Business, Finance, Logistics or Supply Chain focus; MBA Preferred * Minimum 5 years' experience in Supply Chain * Leads Teams and provides direction for Inventory Planning Forecasting & Allocations, Repairs, Warranty, Technical Purchasing, Supply Chain Analytics, Metrics; monitors parts service level performance supporting Tech Ops, develops & monitors budget, establishes and tracks departmental metrics. * Develops strategies, processes and systems to improve Material Allocations, Forecasting, Planning, Procurement, Warranty and Repair Management. * Builds sourcing expertise through personnel recruitment, mentoring and development * Leads technology improvements required to support and continuously improve material management processes * Oversees the materials forecasting, planning, procurement and repairs management; including project management, strategy development, supplier collaboration & performance monitoring. Also work closely with Spirit Strategic Sourcing Team on contract terms to meet quality, total cost of ownership, and performance targets. * Builds cross-divisional relationships (Stores, Tech Ops, Engineering, Operations, Finance) and builds consensus which balances operational parts support with financial capital and operating budget, providing the right part at the right place at the right time at the right cost. * Communicates, liaises, and influences internally and with suppliers using appropriate methods to influence decisions and performance which facilitates excellent internal parts support at the lowest total cost of ownership. * Leads team managing multi millions $ of inventory capital, and operating cost (parts procurement and repairs). * Domestic and International travel 25% ot time * Exert up to 25 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree. * This is an onsite role located in Dania Beach, FL Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities The Manager/Senior Manager of Strategic Planning is responsible for shaping and guiding the long-term network strategies that drive profitability, and competitive advantage for our airline. This role is a high impact role and requires strong cross-functional collaboration, deep industry knowledge, and the ability to distill complex data into actionable strategies that align with our business objectives. * Lead the formulation and execution of long-term network strategies that support the airline's vision and financial goals. * Evaluate new and existing domestic and international markets using traffic, revenue, cost, and competitive data to identify strategic opportunities. * Work closely with Capacity Planning and Operations to optimize aircraft deployment and utilization across the network. * Collaborate with Scheduling and Operations teams to align schedule design with strategic objectives, and future outlook. * Develop and evaluate multiple strategic scenarios considering macroeconomic trends, competitor activity, and regulatory changes. * Leverage internal and external data sources to produce actionable insights for leadership and influence strategic decision-making. * Prepare and present strategic recommendations and reports to executive leadership, clearly articulating trade-offs, risks, and business implications. * Partner with Commercial, Revenue Management, Operations, and Finance to ensure alignment across the enterprise. * Perform other job-related functions assigned. Qualifications * Bachelor's degree in Business, Economics, Aviation, Engineering, a related field or equivalent experience * 4-6 years experience in airline network planning, scheduling, consulting, or corporate strategy (at least 2 years in a leadership capacity) * Deep understanding of the global aviation industry, network planning methodologies, and airline economics * Strong analytical and financial modeling skills; proficiency in Excel, and planning tools * Proven ability to lead cross-functional initiatives and influence without direct authority * Excellent communication and storytelling skills, with experience presenting to senior leadership * High level of business acumen, creativity, and strategic thinking * Physical Requirements: General Population - Low Activity Lifting Requirements: Seldom lift up to 10 lbs, such as small office supplies or documents. Pushing/Pulling: Seldom pushing/pulling of light items within the workspace. Standing/Sitting Requirements: Primarily seated work, with occasional standing for brief tasks. Bending/Kneeling/Reaching: Occasional reaching within arm's length to retrieve materials. Coordination: Basic manual coordination for standard office tasks (e.g., typing, using office equipment). Vision/Auditory Requirements: Clear vision for reading documents and screens; clear hearing for standard communication. Environmental Conditions: Indoor, climate-controlled environment. Safety Equipment: None required. * Onsite in Dania Beach, Florida. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law. #LI-Onsite

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary The Vehicle Maintenance Mechanic is responsible for performing scheduled and un-scheduled maintenance and support of all mechanical equipment used by operations to serve customer needs. This includes a full range of handling services such as aircraft pushback and the safe operation of Ground Support Equipment (GSE). Minimum Requirements * High school diploma or General Education Degree (GED) required. * 2 to 4 years of experience in basic automotive and truck repair. * Proficient in following schematics, pneumatics, and technical manuals without supervision. * Capable of reading and interpreting safety rules, operating instructions, maintenance manuals, and procedural documents. * Strong written and verbal communication skills, including the ability to write routine reports and correspondence. * Demonstrated ability to work collaboratively with in a team environment. * Good interpersonal and communications skills, demonstrating common courtesy and conscientiousness. * Basic computer proficiency, including familiarity with MS office applications. * Flexibility to work varied schedules and in diverse weather conditions, meeting the physical demands of the role. * Commitment to high-quality standards and a strong customer service orientation. * Ability to remain calm and effective under pressure. * Must be able to obtain an airport driver's badge within 30 days from date of hire. * Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency). Main Responsibilities * Oversee the maintenance of ground support equipment on the flight line, adhering to established operating procedures. * Ensure the safe operation of the vehicle maintenance shop as well as for the vehicles undergoing maintenance. * Manage fuel farm inventory and operations efficiently. * Order parts for ground vehicles and apply knowledge of vehicle maintenance and preventive maintenance practices. * Learn and maintain ground power units and their systems. * Acquire and maintain skills to service aviation refuelers while applying knowledge of quality control procedures and techniques for aviation fuels. * Possess or be trainable in basic DC electrical systems. * Comply with all airport policies, applicable laws, and regulations while maintain positive customer relations. * Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network. Work Schedule and Compensation Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. * We formally operate 24 hours daily, 7 days weekly. * An 11:00 AM - 7:00 PM schedule will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve. This role is an on-site based position. Our ideal candidate will work from our location in West Palm Beach, FL. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $20 - $27 hourly which is equivalent to $41,600 - $56,160 annually, plus a performance-based bonus up to 5% of annual salary. Benefits/ Perks Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks: * Financial Perks: Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts. * Wellness and Health Perks: Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards. * Performance Perks: Annual Merit Increase opportunity; annual bonus potential up to 5%. * Continued Education Perks: Tuition Reimbursement for approved CE pursuits. Physical Demands and Work Environment The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this positions. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these functions. While performing the duties of this job, the employee is required to use hands to finger, handle, or feel objects, reach with hands and communicate verbally. The employee frequently is required to stand, walk or sit. and occasionally requires climbing, balancing, kneeling, crouching or crawling. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds over their heads. Visual requirements include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. The work environment includes both heavy maintenance areas and upscale customer spaces. Noise levels are generally moderate but can become loud during aircraft arrivals and departures. The employee is frequently exposed to vibration and occasional fuel fumes. The role requires the ability and willingness to work in all weather conditions. Seasonal temperature extremes in the hanger environment may include both very hot and cold conditions. Additional Details At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: Palm Beach Nearest Secondary Market: Miami

Responsibilities The Senior Manager of Ancillary Pricing is responsible for overseeing a team of analysts working to maximize the revenue of Spirit's ancillary product portfolio. This includes but is not limited to bags, seat assignments and travel options across all distribution channels. The senior manager will enhance the existing ancillary product suite, by leading pricing initiatives and overseeing revenue forecasting and performance analysis. * Lead the day-to-day management and execution of pricing initiatives including pricing updates, system implementation and performance monitoring across all ancillary products. * Identify areas of commercial opportunity, develop and implement strategies to optimize revenue generation. * Drive enhancements to ancillary pricing management tools by actively partnering with stakeholders. * Lead the analysis and forecast of revenue streams for existing and prospective ancillary products to drive data-driven decision making. * Collaborate with IT teams to ensure data accessibility, integrity and validation in support of pricing analysis, reporting and strategic decision making. * Lead the development and delivery of recurring and ad hoc reporting to track ancillary revenue performance, inform strategic decisions. * Develop product pricing strategy and deliver performance insights to department leadership and key business stakeholders. * Partner with Pricing and revenue management teams to ensure alignment on forecasts, pricing strategies and revenue optimization opportunities. * Monitor industry trends and stay abreast of customer driven initiatives to ensure market responsiveness and adaptability. Qualifications * Bachelor's degree in Economics, Marketing, Mathematics, or relevant field. * 5-7 years pricing/revenue management and analytics experience. * 2-3 years in people management experience. * Ability to drive action with cross functional teams for improvements and key initiatives. * Strong verbal and written communication skills- must be able to clearly explain complex concepts to internal and external stakeholders. * Ability to quickly navigate evolving environments as well as adapt to shifting priorities and business needs. * Strong analytical skills with proficiency in data tools (Excel, R, SQL, Python). * Familiarity with pricing platforms. * Ability to mentor and develop a team of analysts. * Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time. * Onsite in Dania beach, Florida. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law. #LI-Onsite

Responsibilities We are seeking a highly motivated and detail-oriented Analyst to join our Ancillary Pricing team. The successful candidate will be responsible for maximizing the revenue of Spirit's ancillary product portfolio. This role requires a strong analytical background, proficiency in data analysis tools, and the ability to communicate findings effectively with stakeholders. * Develop and maintain pricing structures for ancillary products which include but are not limited to bags, seat assignments and travel options. * Review and analyze competitive pricing trends and market dynamics to identify areas of opportunity and assess risks. * Conduct pricing elasticity and demand analysis to inform pricing decisions. * Execute pricing changes using the organization's pricing system, ensuring accuracy and timely implementation. * Prepare regular and ad hoc reporting to track ancillary revenue performance, conversion rates and other key performance indicators. * Conduct post-implementation pricing reviews to assess effectiveness of pricing changes. * Present product updates to business stakeholders and leadership. Qualifications * Bachelor's degree in Economics, Marketing, Mathematics, or relevant field. * 1-2 years pricing, revenue management or analytics experience. * Strong verbal and written communication skills- must be able to clearly explain complex concepts to internal stakeholders. * Ability to work in fast paced environments and adapt to a shift in priorities. * Strong analytical skills with proficiency in data tools (Excel, R, SQL, Python). * Strong business acumen and attention to detail. * Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time. * Onsite in Dania Beach, Florida. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local. #LI-Onsite

As a **Guest Experience Specialist** , you are often the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you'll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments. Whether you're greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring **grace under pressure** and **attention to detail** that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust. This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you'll thrive in this role. _(Other duties may be assigned)_ + Meet and greet guests and crews as they arrive at our facility and provide a warm, friendly greeting while escorting them to the front entrance, aircraft, or vehicles. + Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the private aviation terminal (PAT), other Company departments, and external parties. + Accurately receive, dispatch, and completely process guest purchases and fuel transactions in accordance with Company procedures. May assist with some general accounting work and financial record keeping. + Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. + Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner. + Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests. + Monitor arriving and departing flights and communicate with aircraft to coordinate services and assign to the Airside Experience Team. Use real-time system management (SIGops/SIGnet) to log and schedule requested services, change service status, and supervise the operation's flow by appropriately prioritizing services. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspaper. + Maintain and stock amenities in guest areas and ensure that lobby, pilot facing spaces, and restrooms are clean and free of debris. + Promote and sell the Company's services and products to aircraft passengers and crew. + Assist crews and guests with luggage, provide transportation from the facility to commercial terminal, hotel, or other nearby locations as required, and fulfill special requests. Assist pilots with access to weather information, portals, and computers. + Identify crewmembers, passengers, visitors, and vendors in accordance with all security procedures. + Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. + Abide by emergency response procedures during critical events. + Understand, comply with, and enforce all Signature and airport security (physical, cyber and data) protocols. + Create accurate records pertaining to time worked and activities and services performed. + Use the Company contact management system to review, capture, and update customer preferences to provide a more personalized service experience. + Assist the Airside Experience team to ensure our guests receive an exceptional experience. Services include without limitation, valeting customer vehicles, wing walking, placing chocks and cones, and positioning stairs/jetway to aircraft. + Assist airlines with passenger service functions in certain locations as needed. **Minimum Education and/or Experience:** + High School Diploma or General Education Degree (GED). + At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred. + Must possess a valid state driver's license. + Minimum of 18 years of age. + Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. + Must be legally authorized to work in the jurisdiction of employment. + Must be able to exercise good judgment and follow directions/directives from supervisor/management. + Ability to drive standard and automatic transmission vehicles is preferred. **Additional essential knowledge and skills:** + **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. + **Language Skills:** Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks.Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals. + **Math Skills:** Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, and fractions). + **Communication Skills:** Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. + **Critical Thinking / Reasoning Ability:** Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment. + **Interpersonal Skills:** Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. + **Multitasking:** Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting. + **Computer Skills:** Ability to use a computer, learn necessary company software and timely complete Signature's training programs. With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. **Our Benefits:** + 401(k) + Critical Illness, Hospital Indemnity and Accident Insurance + Identity Theft and Legal Services + Paid time off + Tuition reimbursement + Training and Development + Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

Responsibilities Execute accounting and analysis for designated accounts to provide timely and accurate financial data to management. Review the work of other team members to ensure accounting is accurate, complete, and well-documented. Prepare and compile quarterly and annual SEC filings and ensure compliance with US GAAP and SEC requirements. Perform internal control testing over designated accounts in order to verify accuracy and provide for compliance with Sarbanes Oxley. Assist in the annual audit and quarterly review activities of external auditors. * SEC Reporting: Participate in the reporting process of the 10Q and 10K by preparing financial statement and MDA schedules. * Partake in the SEC filing tie-out process to ensure the accuracy of the numbers reported. * Meet all internal and external deadlines for SEC filings. * Accounting & Analysis: Prepare journal entries and reconciliations to account for financial activity of designated accounts on a monthly basis. * Ensure accounting is complete, accurate, GAAP-compliant and well documented. * Review reconciliations prepared by Staff Accountants to confirm that the reconciliations were prepared accurately and are properly documented. * Close Process: Analyze all designated account activity in order to provide analysis and explanation to management during close meetings. * Ensure all internal deadlines surrounding the close process are met. * Prepare external party financial statements on a monthly basis. * SOX Compliance: Ensure monthly accounting, analysis and close process is compliant with internal control requirements and well-documented. * Communication with External Auditors: Communicate with external auditors during the quarterly reviews and annual audit. * Gather and provide documentation/reports requested by the auditors to ensure a timely review/audit. Qualifications * 3-5 years' experience in Accounting * CPA License * An excellent knowledge of US GAAP and SEC rules and regulations is required combined with the ability to research and propose company positions on accounting issues. * Ability to execute and follow-through to completion and documentation. * Competency in Microsoft applications including Word, Excel and Outlook. * Organizational, verbal, and written communication skills. * Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time. #LI-Onsite Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.