Signature Flight Support jobs in White Plains, NY

Pay: $23.00/hour, per the collective bargaining agreement As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up. You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions. If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you. Responsibilities (Other duties may be assigned) Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc. Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation. Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience. Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations. Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. Create accurate records pertaining to time worked and activities and services performed. Qualifications Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training. Additional knowledge and essential skills: Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules. Task Management: Ability to successfully and timely complete Signature's training programs. Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay starting rate for this position is $23.00/hour, per the collective bargaining agreement.

Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate / Entry Level Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO (Fixed-Based Operator). From arrival to departure, you'll be the go-to person for service requests, questions, feedback, and consistently delivering seamless, engaging, welcoming, and professional experiences. **Minimum Requirements** + 1-2 years of experience in an FBO or customer service-related field (hospitality experience preferred). + High School Diploma/GED or equivalent required. + Proficient English language and communication skills. + Ability to remain calm and effective under pressure. + Strong customer orientation and excellent multi-tasking abilities. + Flexibility to work shifts and adapt to changing schedules. + Ability to work in various weather conditions and meet minimum physical requirements. + Team- oriented mindset with a passion for delivering outstanding service. + Must obtain an Airport ID Badge within 30 days of employment. + Personal values aligned with Jet Aviation's core values (Trust, Honesty, Alignment, Transparency). **Main Responsibilities** + Deliver exceptional service to new and existing customers, addressing billing inquires, service requests, suggestions and complaints in a warm and respectful manner. + Resolve customer inquiries and complaints efficiently and fairly, while skillfully de-escalating tense situations. + Perform generalist duties within the Customer Support/ Operations function. + Provide information about Jet Aviation's services, identifying opportunities to enhance customer relationships. + Recommend and implement programs to support customer needs. + Assist crew members with arrangements for hotels, ground transportation, catering, linens and other vendor services. + Ensure compliance with all relevant airport and Jet Aviation policies, regulations and laws. + Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General Dynamics network. **Work Schedule and Compensation** Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. + We formally operate 24 hours daily, 7 days weekly. + The 2nd shift (afternoon 2:30 pm - 10:30 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $18 - 21 hourly which is equivalent to $37,000 - $43,000 annually, plus a performance-based bonus up to 5% of annual salary. **Benefits/ Perks** Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks: + **Financial Perks:** Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts. + **Wellness and Health Perks:** Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards. + **Performance Perks:** Annual Merit Increase opportunity; annual bonus potential up to 5%. + **Continued Education Perks:** Tuition Reimbursement for approved CE pursuits. **Physical Demands and Work Environment** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, handle, or feel, or reach. The employee frequently is required to stand, walk or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. The work environment described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. **Additional Information** At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Professional Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** Jet Aviation is seeking a dynamic, business-minded Client Aviation Director to serve as the trusted advisor for our most discerning clients. Located at our flagship FBO, this full-spectrum advisory role sits at the intersection of aviation expertise, financial stewardship, and client advocacy, while representing a globally renowned brand. As Client Aviation Director, you will be the principal owner's strategic partner, guiding them through every aspect of their aviation program. Drawing on your diverse experience across operations, charter, maintenance, dispatch, client services, and account management, you will craft bespoke solutions that optimize budgets, deliver value, and ensure seemingly flawless execution. Your advice will marry technical and financial insight with a nuanced understanding of private aviation, always advancing client objectives while upholding Jet Aviation's industry leadership and commitment to quality. This role demands strong leadership skills to inspire and collaborate with crewmembers, maintenance teams, and colleagues across departments. You will foster a culture of trust and open communication, ensuring that all stakeholders are aligned and empowered to deliver exceptional service and operational excellence. This is Jet Aviation's highest individual contributor role in client services, requiring a compelling, consultative communication style - both written and verbal - with the ability to influence decisions at the highest level. You will collaborate across all departments, translating complex scenarios into actionable recommendations that elevate the client experience and reinforce Jet Aviation's standing as the premier choice in private aviation. The Client Aviation Director position in Teterboro, NJ offers a competitive base salary range of $135,000 - $160,000. This is a hybrid role that requires a minimum of four days per week onsite at our Teterboro airpark location. Your presence on location is essential, ensuring you remain closely connected with both our teams and clients to deliver the highest standard of service. **Your Profile** A versatile aviation professional with at least five years of hands-on experience across multiple facets of the private aviation industry, including a strong understanding of aircraft maintenance requirements and regulatory compliance. Your well-rounded background demonstrates a strategic mindset and a proven ability to advise high-net-worth clients, manage complex accounts, and deliver bespoke solutions that consistently exceed expectations. + Financially astute, with a proven ability to interpret budgets, analyze costs, and communicate the value of enterprise decisions. + Experienced leader with a track record of building and nurturing strong relationships with crewmembers, maintenance personnel, and colleagues, fostering teamwork and collaboration to achieve operational excellence. + You have spent years applying your expertise in private aviation, consistently pairing it with strategic insight to shape decisions that maximize operational capability, reinforce the company's reputation for excellence, and empower internal teams to perform at their highest level. + A master communicator-persuasive, empathetic, and able to translate complex information into compelling recommendations.Comfortable navigating high-pressure, high-stakes environments and influencing decisions at the executive level. + Proactive, resourceful, and solution-oriented, with the ability to balance client satisfaction, operational excellence, and regulatory compliance. **Your Role** + Serve as the primary advisor and advocate for principal owners, providing expert guidance on all facets of their aviation portfolio-from operational strategy and maintenance oversight to annual budgeting and financial optimization. + Build and maintain trusted relationships with clients, crewmembers, maintenance teams, and colleagues, understanding their unique goals, preferences, and constraints to ensure seamless collaboration and service delivery. + Analyze operational, maintenance, and financial data to make recommendations that maximize efficiency, control costs, and deliver measurable value. + Explain and justify fees, costs, and operational decisions in a clear, confident manner, ensuring clients and internal teams understand the rationale behind every recommendation. + Collaborate cross-functionally to deliver integrated solutions that align maintenance schedules, operational readiness, and client expectations. + Respond to complex, fast-moving situations with sound judgment-knowing when to provide immediate advice and when to delay recommendations for further analysis. + Mediate and resolve issues across departments, always prioritizing both the client's interests and the integrity of Jet Aviation's operation. + Stay ahead of industry trends, regulatory changes, and market dynamics to proactively advise clients and Jet Aviation teams. **Lead, Grow, Make an Impact at Jet Aviation** At Jet Aviation, we empower our Client Aviation Directors to lead with confidence, grow their expertise, and make a lasting impact on our clients and our business. In this role, you will: + Lead: Take ownership of the client relationship, acting as the principal advisor and advocate for high-net-worth individuals and their aviation portfolios. Inspire and guide crewmembers and colleagues to deliver exceptional service and operational excellence. + Grow: Expand your professional capabilities through exposure to a wide range of aviation disciplines, including maintenance oversight and team leadership. We support your development with ongoing training, mentorship, and opportunities to take on new challenges. + Make an Impact: Your recommendations and decisions directly influence the success of our clients' aviation operations and the reputation of Jet Aviation. By delivering strategic advice, optimizing budgets, ensuring seamless experiences, and fostering strong team relationships, you will help our clients achieve their goals while driving our business forward. **Additional Details** At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you're selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew The Cabin Attendant attends to comfort and convenience of passengers on board each flight and is responsible for the catering as well as various administrative and training functions while not flying. **Minimum Requirements** + High school diploma required + 4 years of work experience in a similar role; 2 years of culinary and / or high-end food service experience + Must be 21 years of age + Flight Safety International or equivalent Corporate Cabin attendant recurrent training + MedAire Management of Inflight Illness and Injury certification or CPR, AED equivalent **Main Responsibilities** + Receives guidance from the PIC for day-to-day operations. + Report all cabin discrepancies and cabin maintenance issues to pilot in command for documentation + Coordinate with pilots, maintenance, and cleaning crews to ensure aircraft is impeccably clean and properly serviced + Conduct preflight check of all cabin equipment prior to each flight + On part 91 flights only: + Ensure passengers comply with federal regulations during flight activity + Brief passengers on the safety features of the aircraft + Assist and command the cabin in the event of an aircraft emergency, medical emergency, or aircraft evacuation + Operate all emergency equipment including fire extinguishers, life rafts, oxygen equipment, and automatic external defibrillator + Brief and assist passengers with cabin management systems such as entertainment, high speed data systems and phone capabilities + Assist passengers with carry-on luggage + Assist passengers with seating for adults and children including passengers with disabilities and children who require restraint systems + Maintain complete and detailed working knowledge of all service equipment and procedures of the aircraft on which he/she is assigned + Maintain neatness and orderliness of cabin at all times + Maintain bedding and locker area on assigned aircraft + Coordinate and shop for interior items per the Owner's request + Plan and print menus and weather cards + Plan, order, shop, prepare, and serve all meals and beverages + Develop and maintain standard stock and source vendors for aircraft cabin, lavatory, and galley. + Ensure aircraft is prepared to specifications prior to each flight + Provide client profiles updates, post-trip reports, catering reports and maintain other required paperwork + Create and maintain aircraft specific manual on assigned aircraft + Manage expense accounts + Attend and maintain currency in all aspects of required training, annual recurrent safety, medical and company Indoc training + Other duties may be required, as needed + May supervise the work or train contract or part time cabin crewmember + Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network. **Main Responsibilities Cont.** **Desired Characteristics** + College degree preferred + Strong organizational and communication skills + Strong understanding of aviation industry + Interest and ability in supervising or training others (i.e., contract flight attendants) + Strong project management experience + Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues + Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador + Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. **Work Environment** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.

Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate / Entry Level Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** The Ground Support Agent is dedicated to support the FBO-s 5-star customer service provided to customers, visitors and business acquaintances by performing the following duties: **Main Responsibilities** + Properly greet customers in a welcoming, friendly and respectful manner, escorting customers during arrival and departure to/from lobby to/from aircraft. + Serve when necessary as a liaison for service requests, internal department assistance and /or staff member needs. Communicate with the appropriate departments and/or provide services the customer requires for aircraft cleaning, accurate arrival and departure times, fuel, maintenance, avionics, hangar, and any other service requirements. + Transfer packages and other baggage to/ from aircraft to/ from vans, cargo trucks etc. Ensure all baggage is identified by traveler, stays with the passenger, and all bags get aboard the aircraft or to lobby and onto passenger transportation. + Operate courtesy van/bus to transport passengers, crew, baggage and/or cargo. Ensure vehicles are detailed as needed/scheduled. + Respond to requests for coffee, ice, newspapers, and catering to aircraft. Provide back up for deliveries and catering check in when needed. + Assist with aircraft and hangar cleaning, as needed, to include vacuuming aircraft, washing dishes and coordinating linen cleaning. + Keep flight kitchen clean and maintain records for freezers, ice machine and other equipment. + Maintain stock in all kitchen and bistro areas. Track inventory such as coffee, creamers, ice supplies, etc. + Help as needed with hangar stacking and aircraft ramp parking; guiding aircraft during arrivals and departures; or providing service to aircraft using ground support equipment. + Maintain current knowledge of all applicable procedures and safety measures. + Adhere to the departmental standards of excellence for customer service, grooming and dress code. + Effectively enforce company policies without alienating customers. + Report to work in the proper uniform, ready to work when the shift starts. + Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network **Minimum Requirements** + High school diploma or GED, or one to three months related experience and/or training; or equivalent combination of education and experience + Valid state driver license and a clean driving record + Basic English language skills (e.g. B1 proficiency level or equivalent) + Ability to obtain an airport ID Badge within 30 days of employment + Available to work a flexible schedule, including nights, weekends and holiday **Operational Hours and Compensation** Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. + We formally operate 24 hours daily, 7 days weekly. + B Shift; 2:30 PM - 10:30 PM will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $17 - $21 per hour, plus a performance-based bonus up to 5% of annual salary. **Desired Characteristics** + Basic computer knowledge, including but not limited to, WORD, EXCEL, POWERPOINT, and OUTLOOK. + Strong interpersonal skills and ability to interact with customers, visitors and business acquaintances. + Works well with others at all levels of the organization and must be a team player. + Communicates well both orally and in written form. + Customer service and safety focused Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency) **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. **Work Environment** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Flexible Work Arrangement: Hybrid Job Category: Finance Career Level: Professional Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** As Tax Manager, you will work closely with Jet Aviation finance and business personnel as well as with the General Dynamics tax organization on a broad array of projects, supporting tax compliance and accounting, process improvement, M&A initiatives, and other business objectives. This role is a potential path to future opportunities and deployment elsewhere in the General Dynamics organization. This role is an office-based position, on a hybrid schedule, working at least four times weekly from the office. Our ideal candidate will work from our location in Teterboro, NJ. **Minimum Requirements** + Bachelor's degree in accounting, finance, or related curriculum required + Five to seven years prior related experience required, preferably with an accounting firm or large US-based multinational + Ability to engage in in-depth analysis of tax law; general knowledge of federal, state, and international compliance requirements; and familiarity with income tax accounting principles required + Must be able to both operate independently and coordinate with a broader team working at other sites + Must be proficient in use of tax and accounting software; familiarity with analytics software such as Alteryx, Power BI, Power Query preferred + Strong analytical, communication (written and verbal), and interpersonal skills as well as keen attention to detail required **Main Responsibilities** + In coordination with Aerospace, EMEA and Corporate Tax personnel, analyze, lead/assist, as appropriate, with filing required state, federal, and international tax returns and the quarterly tax provision process + Consult with other tax professionals within the Aerospace group and the broader General Dynamics Tax organization on various tax positions, filings, audit inquiries, and other tax issues + Apply law to facts in analyzing tax questions to support business partners and coordinate with GD Tax personnel on same + Support M&A initiatives and technology projects (i.e., automation, ERP system updates) from a tax perspective + Help identify, test, and implement improvements to tax processes + Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies, and the General Dynamics network **Desired Characteristics** + Master's degree in tax a plus + CPA strongly preferred + Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues + Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador + Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) **Additional Details** At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** Take command of your career at 40,000 feet. As a Lead Captain, you will be entrusted with the ultimate responsibility for the safe, efficient, and professional operation of flight assignments. This role is more than just flying-it's about leadership, mentorship, and embodying the values that make Jet Aviation a global leader in private aviation. The Lead Captain serves as the Pilot in Command (PIC) for assigned flights, ensuring the highest standards of safety, security, and quality. You will also play a key role in developing crew members, fostering a culture of excellence, and representing our brand of distinction, elevate the travel experience, and exercise true airmanship in an environment where discretion, adaptability, and leadership are paramount. Why Join Jet Aviation? At Jet Aviation, we are more than a company-we are a global family united by a shared passion for aviation excellence. As a Lead Captain, you will be at the forefront of delivering exceptional service, ensuring safety, and inspiring your team to achieve greatness. We offer a dynamic and rewarding environment where your expertise and leadership will make a lasting impact. Join us in shaping the future of private aviation and representing Jet Aviation as a trusted Brand Ambassador. **Minimum Requirements** We are looking for aviation professionals who are prepared to lead and excel in a dynamic and demanding environment. What We're Looking For: + Expert Credentials: : Airline Transport Pilot Certificate and FAA First Class Medical. + Proven Experience: 5 years aviation experience with 3,500 hours total fixed-wing time, including 1,500 hours as Pilot in Command, 1500 hours multi-engine, 500 hours turbojet, 500 hours turbine, 100 hours night and 75 Simulated Instrument. + Flexibility: Ability to work a variable schedule to meet flight mission profiles. + Global Readiness: Willingness to travel extensively worldwide with no restrictions. + Education: High school diploma required. + License Requirements: Valid driver's license. What Will Set You Apart: (aka DESIRED QUALIFICATIONS) + Team Spirit: Strong interpersonal skills, attention to detail, and a passion for collaboration. Exceptional organizational and communication skills with a deep understanding of the aviation industry and the ability to approach its nuances with a pleasant, friendly, and professional demeanor to deliver exceptional experiences to clients and colleagues. + Commitment to Excellence: A quality-driven mindset and dedication to representing Jet Aviation as a trusted leader in the industry with a relentless drive for quality and excellence, embodying our reputation as a global leader. + Education: College degree preferred + Management skills: Proactive and resourceful approach to problem-solving. The ability to handle responsibilities with integrity and discretion. + Additional credentials: Appropriate Aircraft Type Rating and Currency. **Main Responsibilities** What You'll Do: + Lead with Confidence: Ensure the safe and efficient operation of all assigned flights, including pre-flight and post-flight inspections, filing flight plans, and analyzing weather and route conditions to make informed decisions. + Crew Leadership & Development: Mentor and guide crew members to foster professional growth, conduct performance reviews, and coordinate schedules and training to maintain seamless operations. + Champion Safety & Compliance: Promote a strong safety culture by adhering to best practices, conducting passenger briefings, and promptly addressing aircraft discrepancies in collaboration with maintenance teams. + Provide Administrative Excellence: Manage trip documentation, maintain aircraft manuals, assist in crew hiring, and represent Jet Aviation with professionalism in all internal and external interactions. + Represent the Brand: Be the face of Jet Aviation, showcasing professionalism and dedication to our mission of delivering exceptional service. **Work Environment** What You'll Navigate: + Physical Requirements: Perform tasks requiring regular standing, walking, and sitting, with occasional climbing, kneeling, or crouching. Frequent lifting and moving up to 50 pounds, including overhead lifting. Maintain sharp vision across various ranges and depths. + Work Environment: Operate in a variety of environments, from heavy maintenance areas to upscale customer spaces. Experience the dynamic atmosphere of aircraft arrivals and departures, including occasional high noise levels, vibrations, and exposure to fuel fumes. Adapt to changing weather conditions and seasonal temperature extremes in hangar settings. **Compensation** The anticipated salary range for this position is $X to $X. Please note that this range is not a guaranteed offer of compensation. The final salary will be determined based on factors such as the candidate's experience, geographic location, and other relevant considerations. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** The pilot in command reports to the lead captain regarding company operating policies and procedures. The pilot in command is responsible for the safe and efficient conduct of the flight assignment with the emphasis on safety, security, and quality. Will exercise pilot in command authority of all flights to which they are assigned and are the final authority for the safe conduct of the flight. **Minimum Requirements** + Must possess an Airline Transport Pilot Certificate with appropriate Aircraft Type Rating + Obtain and maintain an FAA First Class Medical + 4000 hours Total Fixed Wing + 1500 hours Multi-Engine Land + 2000 hours Pilot-in-Command + 1500 hours Turbojet + 1500 Turbine time + 100 hours Night + 75 hours Actual or Simulated Instrument + 5 years of aviation experience + Must be able to work flexible schedules + Willing and able to travel worldwide extensively, without any restrictions + Must have a valid driver's license **Main Responsibilities** + Safely operate the aircraft, determine departure times and routes, and/or cancel flights based on weather or other conditions + Ensure that the flight is conducted in complete compliance with all federal, local, and company regulations and policies and procedures + Institute all necessary changes as required by en route conditions such that the flight may continue under appropriate company policies, procedures and rules + Responsible for conducting the flight in a safe and prudent manner in accordance with industry and company standards + Accurate completion of all trip paperwork in accordance with current procedures + Responsible for ensuring a thorough and complete understanding with the second in command regarding all aspects of flight + Record all aircraft discrepancies as they occur on the aircraft discrepancy log and immediately report these discrepancies to the director of maintenance or their designee as soon as possible. Refer to the approved MEL and as directed by the DOM or his designee determine if the inoperative item can be deferred or needs to be repaired and completes the aircraft discrepancy log as required + Determine that the flight crew reports for duty in proper attire and that they are mentally and physically fit for duty + Maintain a complete working knowledge of all aircraft systems which they are authorized to operate to include all emergency systems and procedures associated with the aircraft + Secure the aircraft after each flight to include arranging hangar storage if they deem necessary or they are instructed to do so by the company management + Obtain the most current weather reports, forecasts and NOTAMS from a FAA flight service station or other authorized agency + File or cause a flight plan to be filed with the FAA or an ICAO state ATC facility + Analyze area, enroute and terminal charts for the airport of intended landing and alternates + Perform the functions of the In TSA Flight Security Coordinator {ISC) under the provision of the twelve five standard security program or private charter standard security program as applicable + Conduct the required passenger safety briefings or assign that duty to the second in command + Impart knowledge and skills to the second in command to prepare them to assume the duties of Pilot in Command in an emergency or when the second in command upgrades to pilot in command in that aircraft + Complete and send the leg manifest to ops control prior to each departure + Complete and send the End of DAY {EOD) report to ops control upon completion of each flight day + Responsible for taking an active role supporting the open sharing of information on all safety issues and reporting all safety hazards and concerns + Responsible for making an immediate report in any hazardous action, conduct or event to the chief pilot and director of safety + The pilot in command may delegate these duties but not the responsibility for those duties + Other duties may be required, as needed + Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network. **Main Responsibilities Cont.** **Desired Characteristics** + College Degree preferred + Ability to handle the job responsibilities with integrity, discretion, and sensitivity to confidential company and employee information + Able to communicate clearly and concisely, both in written and verbal formats + Possess a team effort approach with great interpersonal skills, attention to detail and strong organizational skills + Ability to be proactive, efficient with the ability to seek out answers and resources as needed + Strong project management experience + Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues + Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador + Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. **Work Environment** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

As a **Guest Experience Manager** at one of the world's leading hospitality brands in private aviation, you play a vital role in delivering an exceptional, personalized service to every guest and resident of our private aviation terminal. You'll lead a high-performing Guest Experience Team, ensuring each interaction reflects warmth, professionalism, and the elevated service our guests expect. More than a manager, **you're a hospitality ambassador** , overseeing daily guest interactions, promoting Signature Aviation's premium services, and creating lasting impressions that define a world-class air travel experience. With your deep knowledge of our offerings and strong leadership presence, you'll set the tone for every arrival, departure, and moment in between - making every second exceptional. This role is both strategic and hands-on. At times, you'll step into frontline service responsibilities alongside your team, all while navigating a flexible schedule that may include evenings, weekends, and holidays. You'll work both indoors and outdoors in a dynamic environment around active aircraft and ground service equipment. If you're passionate about hospitality, thrive in fast-paced luxury settings, and lead by example, this is your runway to something remarkable. _(Other duties may be assigned)_ + Provide day-to-day leadership and manage the performance of the PAT's Guest Experience Team to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed. + Interview, onboard, train, and manage team members ensuring their engagement and development. + Schedule, coordinate and assign duties to qualified Guest Experience team members. Conduct shift and team member meetings and manage special events. + Provide on-the-job training and assistance to Guest Experience team members. + Serve as a resource on all guest service matters and as an escalation point for guest inquiries and billing issues. + Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the PAT, other Company departments, and external parties. + Provide oversight and coordination of guest reservations to ensure seamless guest logistics. + Accurately process guest purchases and fuel transactions in accordance with Company procedures. May assist with some general accounting work and financial record keeping. + Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests. + Establish relationships with local hotels, restaurants, health clubs, etc. to obtain discounted rates for guests as applicable. + Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. + Provide onsite business development support and relationship management with residents. + Ensure amenities are stocked in guest areas and that lobby, pilot facing spaces, and restrooms are clean and free of debris. + Promote and sell the Company's services and products to aircraft passengers and crew. + Conduct accident/injury investigations to determine root causes, including all reporting involved with the incident. + May act as company liaison in matters related to the airport community. + Assist and/or manage any regulatory compliance, audits, and/or reporting for airport or government parties if requested. + Manage inventory of base supplies, uniforms, and equipment complying with company procurement and expensing procedures. + Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. + Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. + Follow emergency response procedures during critical events. + Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. + Create accurate records pertaining to time worked by team members and activities and services performed. May be responsible for payroll oversight and compliance. + Use the Company contact management system to review, capture, and update guest preferences to provide a more personalized service experience. **Minimum Education and/or Experience:** + Bachelor's degree or equivalent experience. + Four (4) years or more of related customer service experience is preferred. + Minimum of 18 years of age. + Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. + Must be legally authorized to work in the jurisdiction of employment. + Must possess a valid state driver's license. **Additional essential knowledge and skills:** + **Leadership Skills:** Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others. + **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. + **Language Skills:** Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks.Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals and write routine reports and correspondence. + **Math Skills:** Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, and fractions). + **Communication Skills:** Able to use telephone, fax, two-way radio, email, and text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries. + **Critical Thinking / Reasoning Ability:** Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. + **Interpersonal Skills:** Ability to get along and work well with others. Excellent interpersonal skills for consistent effective collaboration with team members and service to guests. + **Multitasking:** Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting. + **Computer Skills:** Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft tools (Word, Excel, PowerPoint, Outlook) and ability to learn company software. + **Task Management:** Excellent time management and organizational skills. Ability to successfully and timely complete Signature's training programs. **Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, travel. The pay range for this position is $ 69,000 / $90,000 yearly.** With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. **Our Benefits:** + Medical/prescription drug, dental, and vision Insurance + Health Savings Account + Flexible Spending Accounts + Life Insurance + Disability Insurance + 401(k) + Critical Illness, Hospital Indemnity and Accident Insurance + Identity Theft and Legal Services + Paid time off + Paid Maternity Leave + Tuition reimbursement + Training and Development + Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

As a **Guest Experience Specialist** , you are often the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you'll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments. Whether you're greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring **grace under pressure** and **attention to detail** that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust. This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you'll thrive in this role. _(Other duties may be assigned)_ + Meet and greet guests and crews as they arrive at our facility and provide a warm, friendly greeting while escorting them to the front entrance, aircraft, or vehicles. + Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the private aviation terminal (PAT), other Company departments, and external parties. + Accurately receive, dispatch, and completely process guest purchases and fuel transactions in accordance with Company procedures. May assist with some general accounting work and financial record keeping. + Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. + Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner. + Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests. + Monitor arriving and departing flights and communicate with aircraft to coordinate services and assign to the Airside Experience Team. Use real-time system management (SIGops/SIGnet) to log and schedule requested services, change service status, and supervise the operation's flow by appropriately prioritizing services. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspaper. + Maintain and stock amenities in guest areas and ensure that lobby, pilot facing spaces, and restrooms are clean and free of debris. + Promote and sell the Company's services and products to aircraft passengers and crew. + Assist crews and guests with luggage, provide transportation from the facility to commercial terminal, hotel, or other nearby locations as required, and fulfill special requests. Assist pilots with access to weather information, portals, and computers. + Identify crewmembers, passengers, visitors, and vendors in accordance with all security procedures. + Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. + Abide by emergency response procedures during critical events. + Understand, comply with, and enforce all Signature and airport security (physical, cyber and data) protocols. + Create accurate records pertaining to time worked and activities and services performed. + Use the Company contact management system to review, capture, and update customer preferences to provide a more personalized service experience. + Assist the Airside Experience team to ensure our guests receive an exceptional experience. Services include without limitation, valeting customer vehicles, wing walking, placing chocks and cones, and positioning stairs/jetway to aircraft. + Assist airlines with passenger service functions in certain locations as needed. **Minimum Education and/or Experience:** + High School Diploma or General Education Degree (GED). + At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred. + Must possess a valid state driver's license. + Minimum of 18 years of age. + Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. + Must be legally authorized to work in the jurisdiction of employment. + Must be able to exercise good judgment and follow directions/directives from supervisor/management. + Ability to drive standard and automatic transmission vehicles is preferred. **Additional essential knowledge and skills:** + **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. + **Language Skills:** Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks.Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals. + **Math Skills:** Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, and fractions). + **Communication Skills:** Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. + **Critical Thinking / Reasoning Ability:** Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment. + **Interpersonal Skills:** Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. + **Multitasking:** Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting. + **Computer Skills:** Ability to use a computer, learn necessary company software and timely complete Signature's training programs. Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay for this position is $22.00 - $25.00 hourly. With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. **Our Benefits:** + Medical/prescription drug, dental, and vision Insurance + Health Savings Account + Flexible Spending Accounts + Life Insurance + Disability Insurance + 401(k) + Critical Illness, Hospital Indemnity and Accident Insurance + Identity Theft and Legal Services + Paid time off + Paid Maternity Leave + Tuition reimbursement + Training and Development + Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Professional Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** Jet Aviation is seeking a highly organized and detail-oriented Flight Coordinator to join our team in Teterboro, New Jersey or Scottsdale, AZ. As a Flight Coordinator, you will play a critical role in the safe and efficient operation of our corporate flight services. You will be responsible for authorizing, regulating, and controlling flights to ensure compliance with both government and company regulations. This on-site position will require real time monitoring and decision making to expedite and secure the safety of flight operations. Key duties include flight following, coordinating with pilots, ensuring compliance with all safety standards, and maintaining constant communication with relevant aviation authorities. The ideal candidate will thrive in a fast pace, high-stakes environment, possess excellent communication skills, and have a strong understanding of aviation operations and safety protocols. Aviation operates on a dynamic schedule, things can change fast, and our success depends on team members who can adapt with confidence. We are looking for team members who thrive in a dynamic, around-the-clock operation where schedules may flex to support the evolving needs of our customers, crew and overall operation. We operate 24 hours day, 7 days a week. Our team is seeking a team member who can work an in-office, set schedule, that includes one weekend day each week, with the ability to assist as needed, including nights, weekends, and holidays. As part of supporting a 24/7 operation, occasional overtime should be anticipated to assist with team coverage, operational demands and irregularities. Training is approximately 4-8 weeks, depending on the individual, totaling 6-9 months of targeted role day-training. After training, the targeted shift is 3:30pm - 2.30am, though final shift assignments may vary depending on operational needs at the time of initial training completion. TEB: The baseline range for this non-exempt position, will be $31.25 - $40.87 hourly, equivalent to $65,000 - $85,000 annually, and is based on your regional location. SDL: The baseline range for this non-exempt position, will be $26.44 - $33.65 hourly, equivalent to $55,000 - $70,000 annually, and is based on your regional location. **Minimum Requirements** Licenses & Experience: + You hold an FAA Aircraft Dispatch License or Private Pilot License + You have at least 3 years of hands-on experience in the aviation industry as a flight dispatcher or flight controller, with a customer centric approach Education & Skills: + You have a high school diploma or equivalent; a college degree is preferred. + You're proficient in MS office, including word, excel, and outlook, and you have experience collaborating with teams utilizing these tools. **Main Responsibilities** + Ensure compliance with all flight regulations and company policies while managing and controlling corporate flights. + Analyze meteorological data and flight information to determine safe and efficient flight routes. + Monitor and communicate flight movements in real-time, ensuring accurate reporting and coordination with relevant teams. + Review flight schedules and anticipate potential disruptions, including checking NOTAMS and communicating critical information to flight crews. + Coordinate necessary documentation and requirements for international flights, including customs, visas, and regulatory compliance. + Collaborate with maintenance, scheduling, and operations teams to ensure all flights are executed safely and smoothly. + Provide high-level support for flight crew requests, including last-minute changes, ground handling, and emergency situations. **Desired Characteristics** + A combination of 4 years of education and training may be substituted for formal experience. + May be required to be 18 or older + Excellent oral and written communication skills + Must present a team effort approach, attention to detail and strong organizational skills + Must be proactive, efficient, customer focused and able to work under pressure with tight deadlines + Strong customer centricity + Strong project management experience + Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues + Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador + Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) **Additional Details** We offer a comprehensive benefits and total rewards package designed to support your well-being and career growth. Our packages include competitive salaries, performance based annual bonuses, health and wellness programs, retirement plans, and paid time off, along with opportunities for professional development. We value our employees and strive to create an environment where you can thrive both personally and professionally. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary Jet Aviation is seeking a dynamic, business-minded Client Aviation Director to serve as the trusted advisor for our most discerning clients. Located at our flagship FBO, this full-spectrum advisory role sits at the intersection of aviation expertise, financial stewardship, and client advocacy, while representing a globally renowned brand. As Client Aviation Director, you will be the principal owner's strategic partner, guiding them through every aspect of their aviation program. Drawing on your diverse experience across operations, charter, maintenance, dispatch, client services, and account management, you will craft bespoke solutions that optimize budgets, deliver value, and ensure seemingly flawless execution. Your advice will marry technical and financial insight with a nuanced understanding of private aviation, always advancing client objectives while upholding Jet Aviation's industry leadership and commitment to quality. This role demands strong leadership skills to inspire and collaborate with crewmembers, maintenance teams, and colleagues across departments. You will foster a culture of trust and open communication, ensuring that all stakeholders are aligned and empowered to deliver exceptional service and operational excellence. This is Jet Aviation's highest individual contributor role in client services, requiring a compelling, consultative communication style - both written and verbal - with the ability to influence decisions at the highest level. You will collaborate across all departments, translating complex scenarios into actionable recommendations that elevate the client experience and reinforce Jet Aviation's standing as the premier choice in private aviation. The Client Aviation Director position in Teterboro, NJ offers a competitive base salary range of $135,000 - $160,000. This is a hybrid role that requires a minimum of four days per week onsite at our Teterboro airpark location. Your presence on location is essential, ensuring you remain closely connected with both our teams and clients to deliver the highest standard of service. Your Profile A versatile aviation professional with at least five years of hands-on experience across multiple facets of the private aviation industry, including a strong understanding of aircraft maintenance requirements and regulatory compliance. Your well-rounded background demonstrates a strategic mindset and a proven ability to advise high-net-worth clients, manage complex accounts, and deliver bespoke solutions that consistently exceed expectations. * Financially astute, with a proven ability to interpret budgets, analyze costs, and communicate the value of enterprise decisions. * Experienced leader with a track record of building and nurturing strong relationships with crewmembers, maintenance personnel, and colleagues, fostering teamwork and collaboration to achieve operational excellence. * You have spent years applying your expertise in private aviation, consistently pairing it with strategic insight to shape decisions that maximize operational capability, reinforce the company's reputation for excellence, and empower internal teams to perform at their highest level. * A master communicator-persuasive, empathetic, and able to translate complex information into compelling recommendations. Comfortable navigating high-pressure, high-stakes environments and influencing decisions at the executive level. * Proactive, resourceful, and solution-oriented, with the ability to balance client satisfaction, operational excellence, and regulatory compliance. Your Role * Serve as the primary advisor and advocate for principal owners, providing expert guidance on all facets of their aviation portfolio-from operational strategy and maintenance oversight to annual budgeting and financial optimization. * Build and maintain trusted relationships with clients, crewmembers, maintenance teams, and colleagues, understanding their unique goals, preferences, and constraints to ensure seamless collaboration and service delivery. * Analyze operational, maintenance, and financial data to make recommendations that maximize efficiency, control costs, and deliver measurable value. * Explain and justify fees, costs, and operational decisions in a clear, confident manner, ensuring clients and internal teams understand the rationale behind every recommendation. * Collaborate cross-functionally to deliver integrated solutions that align maintenance schedules, operational readiness, and client expectations. * Respond to complex, fast-moving situations with sound judgment-knowing when to provide immediate advice and when to delay recommendations for further analysis. * Mediate and resolve issues across departments, always prioritizing both the client's interests and the integrity of Jet Aviation's operation. * Stay ahead of industry trends, regulatory changes, and market dynamics to proactively advise clients and Jet Aviation teams. Lead, Grow, Make an Impact at Jet Aviation At Jet Aviation, we empower our Client Aviation Directors to lead with confidence, grow their expertise, and make a lasting impact on our clients and our business. In this role, you will: * Lead: Take ownership of the client relationship, acting as the principal advisor and advocate for high-net-worth individuals and their aviation portfolios. Inspire and guide crewmembers and colleagues to deliver exceptional service and operational excellence. * Grow: Expand your professional capabilities through exposure to a wide range of aviation disciplines, including maintenance oversight and team leadership. We support your development with ongoing training, mentorship, and opportunities to take on new challenges. * Make an Impact: Your recommendations and decisions directly influence the success of our clients' aviation operations and the reputation of Jet Aviation. By delivering strategic advice, optimizing budgets, ensuring seamless experiences, and fostering strong team relationships, you will help our clients achieve their goals while driving our business forward. Additional Details At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you're selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: New York City

As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up. You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions. If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you. Responsibilities (Other duties may be assigned) Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc. Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation. Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience. Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations. Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. Create accurate records pertaining to time worked and activities and services performed. Qualifications Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training. Additional knowledge and essential skills: Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules. Task Management: Ability to successfully and timely complete Signature's training programs. Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay for this position is $22.00 - $25.00 hourly.

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary Take command of your career at 40,000 feet. As a Lead Captain, you will be entrusted with the ultimate responsibility for the safe, efficient, and professional operation of flight assignments. This role is more than just flying-it's about leadership, mentorship, and embodying the values that make Jet Aviation a global leader in private aviation. The Lead Captain serves as the Pilot in Command (PIC) for assigned flights, ensuring the highest standards of safety, security, and quality. You will also play a key role in developing crew members, fostering a culture of excellence, and representing our brand of distinction, elevate the travel experience, and exercise true airmanship in an environment where discretion, adaptability, and leadership are paramount. Why Join Jet Aviation? At Jet Aviation, we are more than a company-we are a global family united by a shared passion for aviation excellence. As a Lead Captain, you will be at the forefront of delivering exceptional service, ensuring safety, and inspiring your team to achieve greatness. We offer a dynamic and rewarding environment where your expertise and leadership will make a lasting impact. Join us in shaping the future of private aviation and representing Jet Aviation as a trusted Brand Ambassador. Minimum Requirements We are looking for aviation professionals who are prepared to lead and excel in a dynamic and demanding environment. What We're Looking For: * Expert Credentials: : Airline Transport Pilot Certificate and FAA First Class Medical. * Proven Experience: 5 years aviation experience with 3,500 hours total fixed-wing time, including 1,500 hours as Pilot in Command, 1500 hours multi-engine, 500 hours turbojet, 500 hours turbine, 100 hours night and 75 Simulated Instrument. * Flexibility: Ability to work a variable schedule to meet flight mission profiles. * Global Readiness: Willingness to travel extensively worldwide with no restrictions. * Education: High school diploma required. * License Requirements: Valid driver's license. What Will Set You Apart: (aka DESIRED QUALIFICATIONS) * Team Spirit: Strong interpersonal skills, attention to detail, and a passion for collaboration. Exceptional organizational and communication skills with a deep understanding of the aviation industry and the ability to approach its nuances with a pleasant, friendly, and professional demeanor to deliver exceptional experiences to clients and colleagues. * Commitment to Excellence: A quality-driven mindset and dedication to representing Jet Aviation as a trusted leader in the industry with a relentless drive for quality and excellence, embodying our reputation as a global leader. * Education: College degree preferred * Management skills: Proactive and resourceful approach to problem-solving. The ability to handle responsibilities with integrity and discretion. * Additional credentials: Appropriate Aircraft Type Rating and Currency. Main Responsibilities What You'll Do: * Lead with Confidence: Ensure the safe and efficient operation of all assigned flights, including pre-flight and post-flight inspections, filing flight plans, and analyzing weather and route conditions to make informed decisions. * Crew Leadership & Development: Mentor and guide crew members to foster professional growth, conduct performance reviews, and coordinate schedules and training to maintain seamless operations. * Champion Safety & Compliance: Promote a strong safety culture by adhering to best practices, conducting passenger briefings, and promptly addressing aircraft discrepancies in collaboration with maintenance teams. * Provide Administrative Excellence: Manage trip documentation, maintain aircraft manuals, assist in crew hiring, and represent Jet Aviation with professionalism in all internal and external interactions. * Represent the Brand: Be the face of Jet Aviation, showcasing professionalism and dedication to our mission of delivering exceptional service. Work Environment What You'll Navigate: * Physical Requirements: Perform tasks requiring regular standing, walking, and sitting, with occasional climbing, kneeling, or crouching. Frequent lifting and moving up to 50 pounds, including overhead lifting. Maintain sharp vision across various ranges and depths. * Work Environment: Operate in a variety of environments, from heavy maintenance areas to upscale customer spaces. Experience the dynamic atmosphere of aircraft arrivals and departures, including occasional high noise levels, vibrations, and exposure to fuel fumes. Adapt to changing weather conditions and seasonal temperature extremes in hangar settings. Compensation The anticipated salary range for this position is $X to $X. Please note that this range is not a guaranteed offer of compensation. The final salary will be determined based on factors such as the candidate's experience, geographic location, and other relevant considerations. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: New York City

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary As Tax Manager, you will work closely with Jet Aviation finance and business personnel as well as with the General Dynamics tax organization on a broad array of projects, supporting tax compliance and accounting, process improvement, M&A initiatives, and other business objectives. This role is a potential path to future opportunities and deployment elsewhere in the General Dynamics organization. This role is an office-based position, on a hybrid schedule, working at least four times weekly from the office. Our ideal candidate will work from our location in Teterboro, NJ. Minimum Requirements * Bachelor's degree in accounting, finance, or related curriculum required * Five to seven years prior related experience required, preferably with an accounting firm or large US-based multinational * Ability to engage in in-depth analysis of tax law; general knowledge of federal, state, and international compliance requirements; and familiarity with income tax accounting principles required * Must be able to both operate independently and coordinate with a broader team working at other sites * Must be proficient in use of tax and accounting software; familiarity with analytics software such as Alteryx, Power BI, Power Query preferred * Strong analytical, communication (written and verbal), and interpersonal skills as well as keen attention to detail required Main Responsibilities * In coordination with Aerospace, EMEA and Corporate Tax personnel, analyze, lead/assist, as appropriate, with filing required state, federal, and international tax returns and the quarterly tax provision process * Consult with other tax professionals within the Aerospace group and the broader General Dynamics Tax organization on various tax positions, filings, audit inquiries, and other tax issues * Apply law to facts in analyzing tax questions to support business partners and coordinate with GD Tax personnel on same * Support M&A initiatives and technology projects (i.e., automation, ERP system updates) from a tax perspective * Help identify, test, and implement improvements to tax processes * Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies, and the General Dynamics network Desired Characteristics * Master's degree in tax a plus * CPA strongly preferred * Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues * Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador * Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) Additional Details At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: New York City

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO (Fixed-Based Operator). From arrival to departure, you'll be the go-to person for service requests, questions, feedback, and consistently delivering seamless, engaging, welcoming, and professional experiences. Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. * We formally operate 24 hours daily, 7 days weekly. * The 2nd shift (afternoon 3 pm - 10 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $18 - 21 hourly which is equivalent to $37,000 - $43,000 annually, plus a performance-based bonus up to 5% of annual salary. Your Profile * 1-2 years of experience in an FBO or customer service-related field (hospitality experience preferred). * High School Diploma/GED or equivalent required. * Proficient English language and communication skills. * Ability to remain calm and effective under pressure. * Strong customer orientation and excellent multi-tasking abilities. * Flexibility to work shifts and adapt to changing schedules. * Ability to work in various weather conditions and meet minimum physical requirements. * Team- oriented mindset with a passion for delivering outstanding service. * Must obtain an Airport ID Badge within 30 days of employment. * Personal values aligned with Jet Aviation's core values (Trust, Honesty, Alignment, Transparency). Main Responsibilities * Deliver exceptional service to new and existing customers, addressing billing inquires, service requests, suggestions and complaints in a warm and respectful manner. * Resolve customer inquiries and complaints efficiently and fairly, while skillfully de-escalating tense situations. * Perform generalist duties within the Customer Support/ Operations function. * Provide information about Jet Aviation's services, identifying opportunities to enhance customer relationships. * Recommend and implement programs to support customer needs. * Assist crew members with arrangements for hotels, ground transportation, catering, linens and other vendor services. * Ensure compliance with all relevant airport and Jet Aviation policies, regulations and laws. * Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General Dynamics network. Benefits/ Perks Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks: * Financial Perks: Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts. * Wellness and Health Perks: Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards * Performance Perks: Annual Merit Increase opportunity; annual bonus potential up to 5% * Continued Education Perks: Tuition Reimbursement for approved CE pursuits Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, handle, or feel, or reach. The employee frequently is required to stand, walk or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. The work environment described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. Additional Details At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: New York City

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. **Position Summary** Command the skies as a Captain in an elite private aviation environment, where precision, leadership, and discretion define every mission. In this role, you'll take full responsibility for the safe and efficient operation of state-of-the-art aircraft, leading a professional crew and ensuring an exceptional experience for discerning clientele. As Captain, you will navigate a variety of domestic and global routes, adapt quickly to changing conditions, and uphold the highest standards of safety, service, and professionalism. This is a premier opportunity for an experienced aviator who thrives under pressure, values operational excellence, and is ready to represent a brand built on trust, luxury, and performance. Why Join Jet Aviation? At Jet Aviation, we don't just fly planes-we create extraordinary experiences. As Pilot in Command, you'll be entrusted with the ultimate responsibility for the safe and efficient operation of our flights, ensuring every journey is conducted with the highest standards of safety, security, and quality. You'll represent Jet Aviation as a brand ambassador, embodying our values of trust, honesty, alignment, and transparency while delivering excellence to our customers and colleagues. **Minimum Requirements** We're seeking experienced pilots who are ready to rise to the challenge. What We're Looking For: + Expert Credentials: Airline Transport Pilot Certificate and FAA First Class Medical. + Proven Experience: 3,500 hours total fixed-wing time, including 1,500 hours as Pilot in Command, 1500 hours multi-engine, 500 hours turbojet, 500 hours turbine, 100 hours night and 75 Simulated Instrument + Flexibility: Ability to work a variable schedule to meet flight mission profiles. + Global Readiness: Willingness to travel extensively worldwide with no restrictions. + Education: High school diploma required. + License Requirements: Valid driver's license. What Will Set You Apart: (aka DESIRED QUALIFICATIONS) + Team Spirit: Strong interpersonal skills, attention to detail, and a passion for collaboration. Exceptional organizational and communication skills with a deep understanding of the aviation industry and the ability to approach its nuances with a pleasant, friendly, and professional demeanor to deliver exceptional experiences to clients and colleagues. + Commitment to Excellence: A quality-driven mindset and dedication to representing Jet Aviation as a trusted leader in the industry with a relentless drive for quality and excellence, embodying our reputation as a global leader. + Education: College degree preferred + Management skills: the ability to handle responsibilities with integrity and discretion. + Additional credentials: Appropriate Aircraft Type Rating and Currency. **Main Responsibilities** What You'll Do: + Lead with Confidence: Take command of all assigned flights, making critical decisions to ensure safety and compliance with federal, local, and company regulations. + Deliver Excellence: Maintain a complete working knowledge of all aircraft systems to operate with precision, manage flight plans, and adapt to changing conditions to guarantee a seamless travel experience. + Collaborate and Mentor: Work closely with the Second in Command, imparting knowledge and skills to prepare them for future leadership roles. + Champion Safety: Perform the functions of the In TSA Flight Security Coordinator (ISC) under the provision of the twelve five standard security program or private charter standard security program as applicable. Conduct the required passenger safety briefings or assign that duty to the second in command. Actively support open communication on safety issues, report hazards, and uphold Jet Aviation's commitment to a secure environment. Record and report all aircraft discrepancies as they occur. + Provide Administrative Excellence: Manage trip documentation, maintain aircraft manuals, and complete accurate trip paperwork according to company procedures. + Represent the Brand: Be the face of Jet Aviation, showcasing professionalism and dedication to our mission of delivering exceptional service. **Work Environment** What You'll Experience: + Physical Requirements: Perform tasks requiring regular use of hands, standing, walking, and sitting, with occasional climbing, kneeling, or crouching. Frequent lifting and moving up to 50 pounds, including overhead lifting. Maintain sharp vision across various ranges and depths. + Work Environment: Operate in a variety of environments, from heavy maintenance areas to upscale customer spaces. Experience the dynamic atmosphere of aircraft arrivals and departures, including occasional high noise levels, vibrations, and exposure to fuel fumes. Adapt to changing weather conditions and seasonal temperature extremes in hangar settings. + Global Impact: Travel the world, delivering exceptional service and representing Jet Aviation's commitment to excellence. **Compensation** The anticipated salary range for this position is $290,000 to $310,000. Please note that this range is not a guaranteed offer of compensation. The final salary will be determined based on factors such as the candidate's experience, geographic location, and other relevant considerations At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary The Ground Support Agent is dedicated to support the FBO-s 5-star customer service provided to customers, visitors and business acquaintances by performing the following duties: Main Responsibilities * Properly greet customers in a welcoming, friendly and respectful manner, escorting customers during arrival and departure to/from lobby to/from aircraft. * Serve when necessary as a liaison for service requests, internal department assistance and /or staff member needs. Communicate with the appropriate departments and/or provide services the customer requires for aircraft cleaning, accurate arrival and departure times, fuel, maintenance, avionics, hangar, and any other service requirements. * Transfer packages and other baggage to/ from aircraft to/ from vans, cargo trucks etc. Ensure all baggage is identified by traveler, stays with the passenger, and all bags get aboard the aircraft or to lobby and onto passenger transportation. * Operate courtesy van/bus to transport passengers, crew, baggage and/or cargo. Ensure vehicles are detailed as needed/scheduled. * Respond to requests for coffee, ice, newspapers, and catering to aircraft. Provide back up for deliveries and catering check in when needed. * Assist with aircraft and hangar cleaning, as needed, to include vacuuming aircraft, washing dishes and coordinating linen cleaning. * Keep flight kitchen clean and maintain records for freezers, ice machine and other equipment. * Maintain stock in all kitchen and bistro areas. Track inventory such as coffee, creamers, ice supplies, etc. * Help as needed with hangar stacking and aircraft ramp parking; guiding aircraft during arrivals and departures; or providing service to aircraft using ground support equipment. * Maintain current knowledge of all applicable procedures and safety measures. * Adhere to the departmental standards of excellence for customer service, grooming and dress code. * Effectively enforce company policies without alienating customers. * Report to work in the proper uniform, ready to work when the shift starts. * Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network Minimum Requirements * High school diploma or GED, or one to three months related experience and/or training; or equivalent combination of education and experience * Valid state driver license and a clean driving record * Basic English language skills (e.g. B1 proficiency level or equivalent) * Ability to obtain an airport ID Badge within 30 days of employment * Available to work a flexible schedule, including nights, weekends and holiday Operational Hours and Compensation Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. * We formally operate 24 hours daily, 7 days weekly. * B Shift; 2:30 PM - 10:30 PM will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $17 - $21 per hour, plus a performance-based bonus up to 5% of annual salary. Desired Characteristics * Basic computer knowledge, including but not limited to, WORD, EXCEL, POWERPOINT, and OUTLOOK. * Strong interpersonal skills and ability to interact with customers, visitors and business acquaintances. * Works well with others at all levels of the organization and must be a team player. * Communicates well both orally and in written form. * Customer service and safety focused Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: New York City

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary Jet Aviation is seeking a highly organized and detail-oriented Flight Coordinator to join our team in Teterboro, New Jersey or Scottsdale, AZ. As a Flight Coordinator, you will play a critical role in the safe and efficient operation of our corporate flight services. You will be responsible for authorizing, regulating, and controlling flights to ensure compliance with both government and company regulations. This on-site position will require real time monitoring and decision making to expedite and secure the safety of flight operations. Key duties include flight following, coordinating with pilots, ensuring compliance with all safety standards, and maintaining constant communication with relevant aviation authorities. The ideal candidate will thrive in a fast pace, high-stakes environment, possess excellent communication skills, and have a strong understanding of aviation operations and safety protocols. Aviation operates on a dynamic schedule, things can change fast, and our success depends on team members who can adapt with confidence. We are looking for team members who thrive in a dynamic, around-the-clock operation where schedules may flex to support the evolving needs of our customers, crew and overall operation. We operate 24 hours day, 7 days a week. Our team is seeking a team member who can work an in-office, set schedule, that includes one weekend day each week, with the ability to assist as needed, including nights, weekends, and holidays. As part of supporting a 24/7 operation, occasional overtime should be anticipated to assist with team coverage, operational demands and irregularities. Training is approximately 4-8 weeks, depending on the individual, totaling 6-9 months of targeted role day-training. After training, the targeted shift is 3:30pm - 2.30am, though final shift assignments may vary depending on operational needs at the time of initial training completion. TEB: The baseline range for this non-exempt position, will be $31.25 - $40.87 hourly, equivalent to $65,000 - $85,000 annually, and is based on your regional location. SDL: The baseline range for this non-exempt position, will be $26.44 - $33.65 hourly, equivalent to $55,000 - $70,000 annually, and is based on your regional location. Minimum Requirements Licenses & Experience: * You hold an FAA Aircraft Dispatch License or Private Pilot License * You have at least 3 years of hands-on experience in the aviation industry as a flight dispatcher or flight controller, with a customer centric approach Education & Skills: * You have a high school diploma or equivalent; a college degree is preferred. * You're proficient in MS office, including word, excel, and outlook, and you have experience collaborating with teams utilizing these tools. Main Responsibilities * Ensure compliance with all flight regulations and company policies while managing and controlling corporate flights. * Analyze meteorological data and flight information to determine safe and efficient flight routes. * Monitor and communicate flight movements in real-time, ensuring accurate reporting and coordination with relevant teams. * Review flight schedules and anticipate potential disruptions, including checking NOTAMS and communicating critical information to flight crews. * Coordinate necessary documentation and requirements for international flights, including customs, visas, and regulatory compliance. * Collaborate with maintenance, scheduling, and operations teams to ensure all flights are executed safely and smoothly. * Provide high-level support for flight crew requests, including last-minute changes, ground handling, and emergency situations. Desired Characteristics * A combination of 4 years of education and training may be substituted for formal experience. * May be required to be 18 or older * Excellent oral and written communication skills * Must present a team effort approach, attention to detail and strong organizational skills * Must be proactive, efficient, customer focused and able to work under pressure with tight deadlines * Strong customer centricity * Strong project management experience * Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues * Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador * Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) Additional Details We offer a comprehensive benefits and total rewards package designed to support your well-being and career growth. Our packages include competitive salaries, performance based annual bonuses, health and wellness programs, retirement plans, and paid time off, along with opportunities for professional development. We value our employees and strive to create an environment where you can thrive both personally and professionally. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Nearest Major Market: New York City