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Sila jobs - 20 jobs

  • Drain Technician - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Jackson Comfort Services Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Plumber to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Drain Technician at Jackson Comfort Services, you will play a pivotal role in our mission to provide unparalleled plumbing and drain cleaning solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.As an Jackson Comfort Drain Cleaning Technician your responsibilities will include: Cleaning drains using provided machinery Using electric snakes, high-velocity water jets, and sewer cameras for inspecting drain lines Fixing frozen lines and steam thaw during the winter months Repairing underground sewers and drains using excavation methods Regularly communicating with Plumbing Coordinator where you are, where you've been, and where you are going Properly selecting invoice tasks, complete all necessary forms, complete invoice summary, and debrief call with Plumbing Coordinator Recommending memberships, repairs, upgrades, and replacements when it is in the best interest of the customer Collecting payment for services rendered at time of service Inputting or updating all customer equipment data into CRM Utilizing all pertinent marketing materials (stickers, tags, handouts, forms, etc.) Ensuring your truck stock is replenished and your truck bin is empty Confirming time sheets on tablet Cleaning vehicle (inside and out) Attending Team meetings Attending company provided training classes Staying up to date on all company sales promotions Conducting a vehicle inspection Inventorying truck stock Drain Technician Success Metrics: Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. Continual Improvement: Actively participate in performance reviews, self-assessments and trainings. Identify areas for personal improvement and set development goals to enhance overall job performance. First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Response Time: Respond to service requests within Jackson Comfort's defined time frame. Timely response ensures customer comfort and builds trust. Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Service Agreement Enrollment: Successfully enroll customers in Jackson Comfort's service agreements, promoting long-term customer relationships and recurring revenue. Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Technical Excellence: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional duties as assigned Join our team and become an integral part of Jackson Comfort's commitment to exceptional plumbing services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
    $53k-74k yearly est. Auto-Apply 60d+ ago
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  • Commercial Service Tech

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Commercial HVAC Service Tech Northfield, OH Jackson Comfort Systems is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Due to our rapid growth, we're currently seeking a customer service oriented Commercial HVAC Service Tech to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort? When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry. Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. Pay rate: $20-$40 per hour depending on level of experience. Skills You Need Professional Communication: You interact respectfully and clearly with commercial clients, teammates, and coordinators. You can explain complex issues in simple, confident terms. Customer Service Focus: You make customers feel heard, valued, and taken care of on every call. Critical Thinking & Problem Solving: You can assess a system, identify issues, and determine the best path forward under pressure. Attention to Detail: You ensure that tasks are completed thoroughly, paperwork is accurate, and jobs are done right the first time. Time Management: You manage your schedule effectively and move with urgency, without sacrificing quality. Technology Comfort: You use tablets, mobile apps, and CRM tools to complete forms, enter data, and communicate with the team. Sales Awareness: You understand how to recognize service opportunities and educate customers on solutions, upgrades, and system improvements. Team-Oriented Mindset: You support your coworkers, ask for help when needed, and contribute to a culture of accountability and growth. Education & Certifications High school diploma or GED required Trade school certification or equivalent field experience preferred EPA Certification or Plumbing License (as applicable) is a plus Physical & Environmental Requirements You'll work in a wide variety of settings: basements, attics, crawl spaces, mechanical rooms, outdoors, and rooftops-often in tight, dusty, hot, or cold environments. You'll be exposed to electrical components and live voltage, active water and gas lines, construction zones and household pets, and weather extremes (heat, cold, rain, snow) You'll regularly drive a company vehicle to and from job sites, use ladders and work at heights, lift and carry up to 75lbs, climb stairs, kneel, crouch, and maneuver in confined spaces, and stand and/or walk for extended periods Hours may include late evenings, weekends, and occasional overtime depending on customer needs and seasonal demands. Requirements 2 years commercial HVAC service 1 year commercial HVAC Install
    $20-40 hourly Auto-Apply 15d ago
  • UC Voice & Contact Center Support Specialist

    The Maven Group 4.5company rating

    Beachwood, OH job

    The Maven Groups' multi-national manufacture is adding a UC Voice & Contact Center Engineer to its US office in Ohio. While NO RELOCATION can be provided for this role, our client is open to several other work locations. If the candidate resides within 50 miles of Beachwood OH, Moon Township PA, Raleigh NC, Houston TX, Dallas TX, or Southfield MI, the candidate must work at that site (hybrid schedules are available with the option to work 3 days per week onsite). This is a full-time, direct hire role with The Maven Groups' client. A full global quality benefit package awaits. The chosen candidate will be part of Global UC Voice and Contact Center support organization to provide technical support and guidance to our internal customers. This position is also responsible for providing inputs to design standards and leads the team through critical issue resolutions and training. Past experience supporting global, follow-the sun unified communication solutions is highly desired. All candidates must at least have: Bachelor's degree from an accredited institution is required Minimum 5 years of IT Support experience in Cisco Contact Center (UCCE). Minimum 4 years of IT Support experience in Cisco IP Telephony (VOIP). This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder'), Political Asylee, or Refugee. To get looked at candidates must possess: At least 5 years of hand-on work experience on Cisco Call Manager (CUCM) and Cisco Unified Contact Center Enterprise (UCCE) and associated applications. Hands-on Scripting knowledge on ICM, CVP (CVP Call Studio) Hands-on expertise on CUIC Reporting (Customization & New Reports) Experience with 3rd Party Integrations (CRM, Call/Screen recording, Chat & Email etc.) Knowledge of Cisco Call Manager Cluster (CUCM) in a multi-cluster environment including Unity Connection (Call Handler) and Jabber. Hands-on experience on Cisco voice Gateways (including VXML Gateways) Experience of multi-PBX hybrid voice cloud environment (Hosted IPT and Contact Centers). Extensive knowledge of SIP, SCCP, H.323 and MGCP protocols Knowledge of Server and Networking principles pertaining to enterprise environment including VM, UCS, Backup, Storage, Load Balancing, Monitoring Tools etc. Strong knowledge of Cisco Prime collaborations. Ability to test, configure and deploy Patches, Service Packs, Upgrades, Hot Fixes etc.
    $34k-48k yearly est. 60d+ ago
  • HVAC Installer

    Sila Services 4.3company rating

    Sila Services job in Cortland, OH

    Are you ready to embark on a career journey filled with purpose and passion? Welcome to Ainsley Heating & Air, where every day presents an opportunity to make a difference in the lives of our customers and the communities we serve. As a beacon of excellence in the HVAC industry, we're not just about providing comfort - we're about creating extraordinary experiences that leave a lasting impact. At Ainsley Heating & Air, we believe in the power of teamwork, innovation, and unwavering commitment to customer satisfaction . We're on a mission to redefine what it means to deliver top-tier HVAC services, and we're looking for a dynamic individual to join us on this exhilarating journey as an HVAC Installer. If you're ready to embark on a rewarding career journey where every day brings new opportunities to shine, where your contributions are celebrated, and where your passion for excellence is fueled, then look no further than Ainsley Heating & Air. Join us, and together, let's create a world where comfort knows no bounds, and extraordinary is just the beginning. In exchange for your skillset and commitment, we offer:- Affordable, high quality health, dental & vision insurance- Health Savings Account w/ Company Contribution- Company vehicle, gas card, cell phone, and Tablet- Uniforms- Paid Time Off- Tool and boot allowance- Parental leave- 401(k) plan w/ company match- Short term disability, long term disability, and company paid life insurance- Yearly performance reviews- Referral program- Tuition Reimbursement- Discounts on Verizon services- Company on site, off-site and on-the-job training and support.Responsibilites: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards. Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues. Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices. Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience. Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Ainsley. during installations, earning high marks for professionalism from customers. Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan. Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork. Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing HVAC equipment. Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement. Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time. Additional duties as assigned
    $29k-48k yearly est. Auto-Apply 60d+ ago
  • Service Plumber - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Job DescriptionJackson Comfort Services Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Plumber to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Service Plumber at Jackson Comfort Services, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.As a Jackson Comfort Service Plumber your responsibilities will include: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services Water Heater replacement and repair Fixture Replacement (Faucets, Tubs, and Toilet) Represent Jackson Comfort in a professional manner with customers, vendors, staff, and the general public Regularly communicate with Plumbing Coordinator Properly select invoice tasks, complete all necessary forms, complete invoice summary, and debrief call with Plumbing Coordinator Recommend memberships, repairs, upgrades, and replacements when it is in the best interest of the customer Collect payment for services rendered at time of service Input or updating all customer equipment data into CRM Utilize all pertinent marketing materials (stickers, tags, handouts, forms, etc.) Ensure your truck stock is replenished and your truck bin is empty Confirm time sheets on tablet Clean vehicle (inside and out) Attend Team meetings Attend company provided training classes Stay up to date on all company sales promotions Conduct a vehicle inspection Inventory truck stock Service Plumber Success Metrics: Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. Continual Improvement: Actively participate in performance reviews, self-assessments and trainings. Identify areas for personal improvement and set development goals to enhance overall job performance. First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Response Time: Respond to service requests within Jackson Comfort's defined time frame. Timely response ensures customer comfort and builds trust. Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Service Agreement Enrollment: Successfully enroll customers in Jackson Comfort's service agreements, promoting long-term customer relationships and recurring revenue. Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Technical Excellence: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional duties as assigned Competitive compensation including a lucrative hourly wage, commission, and bonuses.Join our team and become an integral part of Jackson Comfort's commitment to exceptional plumbing services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $44k-68k yearly est. 3d ago
  • Plumbing Installer - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Jackson Comfort Services Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Plumber to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Plumbing Installer at Jackson Comfort Services, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing installations.Responsibilities: Assist with the completion of plumbing upgrades, installs/replacements, and water treatment installations; be efficient and accurate. Know how to establish customer rapport to ensure highest levels of satisfaction. Show yourself as professional and knowledgeable to win new referrals and repeat business. Lead customers to informed and confident buying decisions. Maintain effective communication skills with co-workers and management. Support the team in maintaining a safe, clean and organized job site. Follow company policies and procedures and accurately complete all paperwork and assignments in a timely manner. Aid in keeping company trucks clean, organized and maintain proper assigned inventory levels. Participate actively in all company provided training and on-the-job training to master your trade. Plumbing Installer Success Metrics: Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. Expert Installation: Install residential plumbing systems, including water heaters, fixtures, and piping, ensuring optimal performance and customer satisfaction. Quality Assurance: Perform quality checks on installations to ensure adherence to company standards and customer expectations. Continual Improvement: Actively participate in performance reviews, self-assessments and trainings. Identify areas for personal improvement and set development goals to enhance overall job performance. Team Collaboration: Work closely with other technicians and team members to complete installations efficiently and to the highest standard. Safety Compliance: Adhere to all safety protocols and regulations to ensure a safe working environment for yourself and others. Efficiency: Complete installations within the scheduled time frame Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional duties as assigned Join our team and become an integral part of Jackson Comfort's commitment to exceptional plumbing services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
    $46k-65k yearly est. Auto-Apply 60d+ ago
  • Commercial Service Tech

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Job Description We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $48k-83k yearly est. 16d ago
  • Service Plumber - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Jackson Comfort Services Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Plumber to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Service Plumber at Jackson Comfort Services, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.As a Jackson Comfort Service Plumber your responsibilities will include: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services Water Heater replacement and repair Fixture Replacement (Faucets, Tubs, and Toilet) Represent Jackson Comfort in a professional manner with customers, vendors, staff, and the general public Regularly communicate with Plumbing Coordinator Properly select invoice tasks, complete all necessary forms, complete invoice summary, and debrief call with Plumbing Coordinator Recommend memberships, repairs, upgrades, and replacements when it is in the best interest of the customer Collect payment for services rendered at time of service Input or updating all customer equipment data into CRM Utilize all pertinent marketing materials (stickers, tags, handouts, forms, etc.) Ensure your truck stock is replenished and your truck bin is empty Confirm time sheets on tablet Clean vehicle (inside and out) Attend Team meetings Attend company provided training classes Stay up to date on all company sales promotions Conduct a vehicle inspection Inventory truck stock Service Plumber Success Metrics: Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. Continual Improvement: Actively participate in performance reviews, self-assessments and trainings. Identify areas for personal improvement and set development goals to enhance overall job performance. First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Response Time: Respond to service requests within Jackson Comfort's defined time frame. Timely response ensures customer comfort and builds trust. Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Service Agreement Enrollment: Successfully enroll customers in Jackson Comfort's service agreements, promoting long-term customer relationships and recurring revenue. Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Technical Excellence: Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional duties as assigned Join our team and become an integral part of Jackson Comfort's commitment to exceptional plumbing services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
    $44k-68k yearly est. Auto-Apply 60d+ ago
  • HVAC Installer

    Sila Services 4.3company rating

    Sila Services job in Niles, OH

    $30 - $45 an hour We're currently seeking skilled HVAC Installers to join our tight-knit family. at A to Z. As an Installer on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From installing HVAC systems to everything in between, you'll be at the forefront of delivering top-notch HVAC services that our customers can rely on. Pay: $30.00 - $45.00 per hour As an Installer at A to Z, you will play a pivotal role in our mission to provide unparalleled solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential install services. We don't just offer jobs-we build careers. Here's why you'll love being part of our team: Industry-Leading Compensation: We believe in rewarding excellence.Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that's ready for any job.Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.Tool and Boot Allowance: We provide a tool and boot allowance so you have the best tools to get the job done.Training and Development Opportunities: We're committed to your professional growth with training through our Service Professionals Academy and Resource Center!Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you're on track and rewarded for your hard work. Essential Responsibilities · Install HVAC related equipment according to manufacturer's specifications.· Designs, fabricates and installs various ducts and duct fittings as required.· Receives, verifies, and loads all equipment and materials needed for each job.· Demonstrates and establishes effective working relationships with co-workers, superiors.· Properly completes all paperwork required for each job.· Maintains cleanliness of assigned company vehicle.· Maintains high levels of customer service and satisfaction.· Mentors an apprentice in order to aid in the growth of their skillset General Responsibilities · Performs all tasks and duties in an efficient and safe manner.· Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.· Represents Sila in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.· Physical requirements include the ability to lift up to 70 lbs, stand, bend, stoop, reach and travel to locations. Qualifications · 3 or more years' of HVAC installation experience.· High School Diploma or equivalent.· Ability to be flexible in work schedule.· Valid, clean driver's License.· Must have the ability to multi-task.· Must have excellent customer service skills.· Must possess knowledge of HVAC systems· Must have own hand and power tools Skills and Abilities Must have knowledge of safety rules and requirements.Must have strong attention to detail.Must have the ability to work independently and as a part of a team.Job Type: Full-time Pay: $30.00 - $45.00 per hour Benefits: 401(k)401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to FridayOvertimeWeekends as needed Supplemental Pay: Signing bonus Experience: Lead HVAC Install: 3 years (Required) License/Certification: EPA Certification (Preferred) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $30-45 hourly Auto-Apply 60d+ ago
  • HVAC Service Technician - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Cortland, OH

    Ainsley Heating & Air - Service Technician Are you ready to embark on a career journey filled with purpose and passion? Welcome to Ainsley Heating & Air, where every day presents an opportunity to make a difference in the lives of our customers and the communities we serve. As a beacon of excellence in the HVAC industry, we're not just about providing comfort - we're about creating extraordinary experiences that leave a lasting impact. At Ainsley Heating & Air, we believe in the power of teamwork, innovation, and unwavering commitment to customer satisfaction . We're on a mission to redefine what it means to deliver top-tier HVAC services, and we're looking for a dynamic individual to join us on this exhilarating journey as an HVAC Service Technician. If you're ready to embark on a rewarding career journey where every day brings new opportunities to shine, where your contributions are celebrated, and where your passion for excellence is fueled, then look no further than Ainsley Heating & Air. Join us, and together, let's create a world where comfort knows no bounds, and extraordinary is just the beginning. In exchange for your skillset and commitment, we offer:- Great Pay!- 401(k) with Company Match- High-quality, Affordable Medical, Dental, and Vision Insurance- Health Savings Account with company contributions- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance- Opportunities for growth throughout our Sila Services Family of companies! - Paid Holidays- Paid Time Off (PTO) that starts day 1!- Parental Leave- Special deals/Discounts on a variety of services and entertainment- Family & friends discounts on services- Yearly Performance Reviews As a Residential HVAC Service Technician at Ainsley, you will play a crucial role in maintaining and servicing HVAC systems for our residential clients. Your technical expertise, commitment to excellence, and customer-focused approach will contribute to our mission of providing unparalleled comfort and energy efficiency to our customers' homes.Responsibilities: Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Respond to service requests within the company's defined time frame. Timely response ensures customer comfort and builds trust. Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency. Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. Uphold professional communication and appearance at all times when interacting with customers. Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional Duties as Assigned
    $41k-73k yearly est. Auto-Apply 60d+ ago
  • Residential Plumber

    Sila Services 4.3company rating

    Sila Services job in Niles, OH

    $20 - $35 an hour Plumbing Apprentice We're currently seeking skilled Plumbers to join our tight-knit family. at A to Z. As a Plumber on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From installing plumbing systems to diagnosing and fixing issues and everything in between, you'll be at the forefront of delivering top-notch plumbing services that our customers can rely on. As a Plumbing Apprentice at A to Z, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services. We are currently looking for a Residential Plumbers to efficiently undertake a variety of plumbing tasks ranging from fixing leakages to installing pipes and HVAC systems. Pay: $20-35/hr plus incentives! Benefits: Health, dental & vision insurance Paid vacation, sick and personal days Short term disability, long term disability, and company paid life insurance Paid training/ongoing education Uniforms, tablet, and company vehicle. Responsibilities Read blueprints and drawings to understand or plan the layout of plumbing, waste disposal and water supply systems Cut, assemble and install pipes and tubes with attention to existing infrastructure (e.g. electrical wiring) Install and maintain water supply systems Locate and repair issues with water supply lines (e.g. leaks) Repair or replace broken drainage lines, clogged drains, faucets etc.Repair domestic appliances (e.g. washing machines) and fixtures (e.g. sinks) etc.Install and maintain gas and liquid heating systems (air-conditioning units, radiators etc.) Install waste disposal and sanitary systems with well-functioning DWV systems Skills and/or Qualifications: Diploma from a trade school preferred Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.) Good communication and interpersonal skills Strong work ethic Friendly with a great deal of patience#HP1 Job Type: Full-time Expected hours: 40 per week Benefits: 401(k)401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Monday to FridayOn call OvertimeWeekends as needed License/Certification: Plumbing Apprentice License (Required) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $20-35 hourly Auto-Apply 60d+ ago
  • HVAC Installer

    Sila Services 4.3company rating

    Sila Services job in Niles, OH

    Job DescriptionWe're currently seeking skilled HVAC Installers to join our tight-knit family. at A to Z. As an Installer on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From installing HVAC systems to everything in between, you'll be at the forefront of delivering top-notch HVAC services that our customers can rely on. Pay: $30.00 - $45.00 per hour As an Installer at A to Z, you will play a pivotal role in our mission to provide unparalleled solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential install services. We don't just offer jobs-we build careers. Here's why you'll love being part of our team: Industry-Leading Compensation: We believe in rewarding excellence.Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that's ready for any job.Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.Tool and Boot Allowance: We provide a tool and boot allowance so you have the best tools to get the job done.Training and Development Opportunities: We're committed to your professional growth with training through our Service Professionals Academy and Resource Center!Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you're on track and rewarded for your hard work. Essential Responsibilities · Install HVAC related equipment according to manufacturer's specifications.· Designs, fabricates and installs various ducts and duct fittings as required.· Receives, verifies, and loads all equipment and materials needed for each job.· Demonstrates and establishes effective working relationships with co-workers, superiors.· Properly completes all paperwork required for each job.· Maintains cleanliness of assigned company vehicle.· Maintains high levels of customer service and satisfaction.· Mentors an apprentice in order to aid in the growth of their skillset General Responsibilities · Performs all tasks and duties in an efficient and safe manner.· Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.· Represents Sila in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.· Physical requirements include the ability to lift up to 70 lbs, stand, bend, stoop, reach and travel to locations. Qualifications · 3 or more years' of HVAC installation experience.· High School Diploma or equivalent.· Ability to be flexible in work schedule.· Valid, clean driver's License.· Must have the ability to multi-task.· Must have excellent customer service skills.· Must possess knowledge of HVAC systems· Must have own hand and power tools Skills and Abilities Must have knowledge of safety rules and requirements.Must have strong attention to detail.Must have the ability to work independently and as a part of a team.Job Type: Full-time Pay: $30.00 - $45.00 per hour Benefits: 401(k)401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to FridayOvertimeWeekends as needed Supplemental Pay: Signing bonus Experience: Lead HVAC Install: 3 years (Required) License/Certification: EPA Certification (Preferred) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $30-45 hourly 3d ago
  • Residential Plumber

    Sila Services 4.3company rating

    Sila Services job in Niles, OH

    Job DescriptionPlumbing Apprentice We're currently seeking skilled Plumbers to join our tight-knit family. at A to Z. As a Plumber on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From installing plumbing systems to diagnosing and fixing issues and everything in between, you'll be at the forefront of delivering top-notch plumbing services that our customers can rely on. As a Plumbing Apprentice at A to Z, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services. We are currently looking for a Residential Plumbers to efficiently undertake a variety of plumbing tasks ranging from fixing leakages to installing pipes and HVAC systems. Pay: $20-35/hr plus incentives! Benefits: Health, dental & vision insurance Paid vacation, sick and personal days Short term disability, long term disability, and company paid life insurance Paid training/ongoing education Uniforms, tablet, and company vehicle. Responsibilities Read blueprints and drawings to understand or plan the layout of plumbing, waste disposal and water supply systems Cut, assemble and install pipes and tubes with attention to existing infrastructure (e.g. electrical wiring) Install and maintain water supply systems Locate and repair issues with water supply lines (e.g. leaks) Repair or replace broken drainage lines, clogged drains, faucets etc.Repair domestic appliances (e.g. washing machines) and fixtures (e.g. sinks) etc.Install and maintain gas and liquid heating systems (air-conditioning units, radiators etc.) Install waste disposal and sanitary systems with well-functioning DWV systems Skills and/or Qualifications: Diploma from a trade school preferred Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.) Good communication and interpersonal skills Strong work ethic Friendly with a great deal of patience#HP1 Job Type: Full-time Expected hours: 40 per week Benefits: 401(k)401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Monday to FridayOn call OvertimeWeekends as needed License/Certification: Plumbing Apprentice License (Required) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $20-35 hourly 3d ago
  • Residential HVAC Service Technician - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Job DescriptionJackson Comfort Services - HVAC Service Technician Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an Service Technician to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Residential HVAC Service Technician at Jackson Comfort Services, you will play a crucial role in maintaining and servicing HVAC systems for our residential clients. Your technical expertise, commitment to excellence, and customer-focused approach will contribute to our mission of providing unparalleled comfort and energy efficiency to our customers' homes.Key Performance Indicators (KPIs) for Residential HVAC Service Technician: Customer Satisfaction: Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Response Time: Respond to service requests within Jackson Comfort's defined time frame. Timely response ensures customer comfort and builds trust. Service Revenue Generation: Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Service Agreement Enrollment: Successfully enroll customers in Jackson Comfort's service agreements, promoting long-term customer relationships and recurring revenue. Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Technical Excellence: Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional Duties as Assigned Competitive compensation including a lucrative hourly wage, commission, and bonuses.Join our team and become an integral part of Jackson Comfort's commitment to exceptional HVAC services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $40k-72k yearly est. 3d ago
  • HVAC Installer - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Jackson Comfort Services - HVAC Installer Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an HVAC Installer to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Residential HVAC Installer at Jackson Comfort Services, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.Key Performance Indicators (KPIs) for Residential HVAC Installer: Customer Satisfaction: Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards. First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues. Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices. Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Mentorship and Guidance: Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience. Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Jackson Comfort during installations, earning high marks for professionalism from customers. Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan. Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork. Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment. Installer and Apprentice Development: Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement. Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time. Additional duties as assigned Join our team and become an integral part of Jackson Comfort's commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
    $29k-48k yearly est. Auto-Apply 60d+ ago
  • Residential HVAC Service Technician

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Job DescriptionJackson Comfort Services - HVAC Service Technician Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an Service Technician to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $40k-72k yearly est. 3d ago
  • Residential HVAC Service Technician - Veterans Encouraged to Apply!

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Jackson Comfort Services - HVAC Service Technician Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an Service Technician to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More! As a Residential HVAC Service Technician at Jackson Comfort Services, you will play a crucial role in maintaining and servicing HVAC systems for our residential clients. Your technical expertise, commitment to excellence, and customer-focused approach will contribute to our mission of providing unparalleled comfort and energy efficiency to our customers' homes.Key Performance Indicators (KPIs) for Residential HVAC Service Technician: Customer Satisfaction: Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Response Time: Respond to service requests within Jackson Comfort's defined time frame. Timely response ensures customer comfort and builds trust. Service Revenue Generation: Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Service Agreement Enrollment: Successfully enroll customers in Jackson Comfort's service agreements, promoting long-term customer relationships and recurring revenue. Productivity and Utilization: Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Technical Excellence: Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Inventory Management: Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items. Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period. Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Team Collaboration: Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional Duties as Assigned Join our team and become an integral part of Jackson Comfort's commitment to exceptional HVAC services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
    $40k-72k yearly est. Auto-Apply 60d+ ago
  • Residential HVAC Service Technician

    Sila Services 4.3company rating

    Sila Services job in Northfield, OH

    Jackson Comfort Services - HVAC Service Technician Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an Service Technician to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jackson Comfort?When you join Jackson Comfort Services, you're not just joining a company, you're joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work. As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you'll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success. When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Jackson Comfort Services a premier place to work. What else is in it for you?- Comprehensive Health & Dental Insurance- Life Insurance- Long-Term and Short-Term Disability Plans- Retirement Plan with Company Contributions- Company Vehicles for Technicians- Company Provided Tools & Tool Allowance- Uniforms- On-The-Job Training- Paid Holiday's & Vacations- Incentive Pay- Access to Cutting-Edge Tools & Technologies- Advancement & Career Growth Opportunities- And More!
    $40k-72k yearly est. Auto-Apply 60d+ ago
  • HVAC Service Technician

    Sila Services 4.3company rating

    Sila Services job in Niles, OH

    $20 - $45 an hour We're currently seeking skilled HVAC Service Technicians to join our tight-knit family. at A to Z. As a Service Tech on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing and fixing issues and everything in between, you'll be at the forefront of delivering top-notch HVAC services that our customers can rely on. Pay: $20.00 - $45.00 per hour As a Service Technician at A to Z, you will play a pivotal role in our mission to provide unparalleled solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential services. We don't just offer jobs-we build careers. Here's why you'll love being part of our team: Industry-Leading Compensation: We believe in rewarding excellence.Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that's ready for any job.Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.Tool and Boot Allowance: We provide a tool and boot allowance so you have the best tools to get the job done.Training and Development Opportunities: We're committed to your professional growth with training through our Service Professionals Academy and Resource Center!Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you're on track and rewarded for your hard work. In this role, you'll be responsible for: · Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintaining customer satisfaction rate through post-service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly.· Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers.· Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.· Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.· Responding to service requests within Sila's defined time frame. Timely response ensures customer comfort and builds trust.· Completing annual maintenance of heating and air conditioning systems.· Participating as a member of our on-call rotation schedule for emergency service requests.· Identifying opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits.· Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.· Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.· Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Required Skills and Abilities: · Prior heating and/or cooling experience in a residential capacity preferred· Service Titan experience preferred· Experience upselling additional services as well as selling replacement options when applicable.· Ability to prioritize tasks and communicate with customers.· Demonstrated excellent communication conflict resolution and interpersonal skills.· Demonstrated ability to work as an effective team member and pitch in as needed.· Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.· Must be able to work on a ladder.· Must be able to lift 50 pounds. Job Type: Full-time Pay: $20.00 - $45.00 per hour Benefits: 401(k)401(k) 2% match 401(k) matching Company truck Dental insurance Employee assistance program Employee discount Fuel card Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tools provided Vision insurance Schedule: Monday to FridayOvertimeWeekends as needed Supplemental Pay: Bonus opportunities Commission pay Overtime pay Experience: Residential HVAC Service: 2 years (Required) Service Titan software: 1 year (Preferred) License/Certification: EPA Certification (Required) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $20-45 hourly Auto-Apply 60d+ ago
  • HVAC Service Technician

    Sila Services 4.3company rating

    Sila Services job in Niles, OH

    Job DescriptionWe're currently seeking skilled HVAC Service Technicians to join our tight-knit family. at A to Z. As a Service Tech on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing and fixing issues and everything in between, you'll be at the forefront of delivering top-notch HVAC services that our customers can rely on. Pay: $20.00 - $45.00 per hour As a Service Technician at A to Z, you will play a pivotal role in our mission to provide unparalleled solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential services. We don't just offer jobs-we build careers. Here's why you'll love being part of our team: Industry-Leading Compensation: We believe in rewarding excellence.Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that's ready for any job.Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.Tool and Boot Allowance: We provide a tool and boot allowance so you have the best tools to get the job done.Training and Development Opportunities: We're committed to your professional growth with training through our Service Professionals Academy and Resource Center!Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you're on track and rewarded for your hard work. In this role, you'll be responsible for: · Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintaining customer satisfaction rate through post-service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly.· Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers.· Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.· Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.· Responding to service requests within Sila's defined time frame. Timely response ensures customer comfort and builds trust.· Completing annual maintenance of heating and air conditioning systems.· Participating as a member of our on-call rotation schedule for emergency service requests.· Identifying opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits.· Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.· Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.· Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Required Skills and Abilities: · Prior heating and/or cooling experience in a residential capacity preferred· Service Titan experience preferred· Experience upselling additional services as well as selling replacement options when applicable.· Ability to prioritize tasks and communicate with customers.· Demonstrated excellent communication conflict resolution and interpersonal skills.· Demonstrated ability to work as an effective team member and pitch in as needed.· Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.· Must be able to work on a ladder.· Must be able to lift 50 pounds. Job Type: Full-time Pay: $20.00 - $45.00 per hour Benefits: 401(k)401(k) 2% match 401(k) matching Company truck Dental insurance Employee assistance program Employee discount Fuel card Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tools provided Vision insurance Schedule: Monday to FridayOvertimeWeekends as needed Supplemental Pay: Bonus opportunities Commission pay Overtime pay Experience: Residential HVAC Service: 2 years (Required) Service Titan software: 1 year (Preferred) License/Certification: EPA Certification (Required) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $20-45 hourly 3d ago

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