Customer Service Representative
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Customer Service Representative
We are currently looking for top talent to fill our role of Customer Service Representative. Excellent customer service skills and high attention to detail are key because this person works as part of our team to ensure an exceptional client experience.
Multi-tasking and ability to process files in a timely manner is a must. Excellent customer service skills and the ability to effectively communicate both verbally and written are required.
The Customer Service Representative will be responsible for afterhours calls and have a flexible schedule. The Customer Service Representative must be able to work well as a team and have the willingness to learn and adapt to the company's processes.
***The Customer Service Representative must live within a commutable distance to the Warwick, RI office.***
Real Estate Conveyance Specialist
The Silk Companies job in Warwick, RI
Real Estate Conveyance Specialist
We are seeking a detail-oriented and experienced Real Estate Conveyance Specialist to join our team. In this role, you will be responsible for managing the end-to-end process of property transfers, ensuring accurate documentation, legal compliance, and timely processing of real estate transactions. The ideal candidate will have a strong understanding of real estate, title procedures, and conveyancing practices.
Key Responsibilities:
* Review and process documents required for the transfer of real property, including deeds, affidavits, settlement statements, and disclosures.
* Ensure all conveyance documents are complete and accurate.
* Coordinate with attorneys, title companies, lenders, real estate agents, and other stakeholders to facilitate smooth and timely closings.
* Research property titles, liens, and encumbrances to confirm ownership and identify potential issues.
* Maintain detailed records of all transactions, communications, and documents.
* Monitor timelines and follow up on pending items to ensure deadlines are met.
* Provide support and guidance to clients throughout the conveyancing process, answering questions and resolving issues as needed.
Funding Specialist
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Funding Specialist
We are currently looking for top talent to fill our role of Funding Specialist. Attention to detail is key because this person works as part of our funding team to move millions of dollars a day for our clients. You will be responsible for timely payment of mortgages, taxes, insurance, recording fees, and any other disbursements associated with a real estate transaction.
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Manage receipt of escrow funds for all transactions
Responsible for the timely disbursement of funds for all transactions in accordance with lender requirements plus local and national escrow requirements
Responsible for the timely payment of mortgages, taxes, insurance, recording fees, and any other disbursements associated with a real estate transaction
Responsible for quality control assurance pending disbursements to ensure accuracy prior to funding
Manage multiple reporting functions
Manage the Funding inbox, ensuring communication with clients in a timely manner via telephone or email
Resolve any problems, issues, or questions, both verbally and in writing, to facilitate resolution for funding
Participates in other duties as assigned
***The Funding Specialist must live within a commutable distance to the Warwick, RI office.***
Recording/ Quality Control Specialist
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth .
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Recording/ Quality Control Specialist
We are currently looking for top talent to fill our role of Recording/ Quality Control Specialist. The Recording/ Quality Control Specialist works as part of a team to ensure that all closing conditions, as laid out by the lender or their investor, are met after signing and that all transactions are disbursed timely as scheduled.
ESSENTIAL RESPONSIBILITIES OF THE RECORDING/ QUALITY CONTROL SPECIALIST INCLUDE BUT ARE NOT LIMITED TO:
Responsible for the daily workflow within the department and may include
Reviewing, processing, or servicing of loan documentation
Ensuring that all work has been completed and departmental deadlines have been met
Responsible to understand and comply with bank policies and federal, state, and other governmental rules and regulations for multiple banks in multiple states
Open packages, confirm contents, and distribute work based on what packages have arrived
Responsible for quality control review of received packages
Communicate and resolve any discrepancies on required documents
Scan packages into Resware, confirm documents have been uploaded, and organize file per department standards
Prepare and box original package for FedEx delivery to final destination
Collaborate with the Funding department to ensure timely funding of completed packages
Manage the Post-Closing inbox, ensuring to communicate with clients in a timely manner via telephone or email
Review reporting and follow-up on files pending funding to ensure needed documents and corrections have been resolved
Resolve any problems, issues or questions, both verbally and in writing, to ensure customer satisfaction and to maintain productive relationships with other bank departments.
Participates in other duties as assigned.
**The Recording Specialist must live within a commutable distance to the Warwick, RI office.**
Real Estate Title Closing Specialist
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Mortgage Loan Closing Specialist
We are currently looking for top talent to fill our role of Mortgage Loan Closing Specialist. Excellent customer service skills and high attention to detail are key because this person works as part of our closing team to ensure an exceptional client closing experience.
The Mortgage Loan Closing Specialist is responsible for reviewing title, preparing settlement statements, revising settlement statements, and coordinating settlement statement approval with lender(s)/broker(s) upon ensuring the file is in clear to close. The Mortgage Loan Closing Specialist will be responsible for quality control of all closing documents therefore must possess exceptional attention to detail skills. Multi-tasking and ability to process files in a timely manner is a must. Excellent customer service skills and the ability to effectively communicate both verbally and written are required.
The Mortgage Loan Closing Specialist will be responsible for afterhours calls and have a flexible schedule. Must be able to work well as a team and have the willingness to learn and adapt to the company's processes.\
***The Mortgage Loan Closing Specialist must live within a commutable distance to the Warwick, RI office.***
Account Sales Representative
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We work hard but also know how to incorporate some fun through team building challenges. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.
IT Helpdesk Analyst
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We work hard but also know how to incorporate some fun through team building challenges. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
• Provide Help Desk support to internal staff, clients, and partners through troubleshooting in person, on the phone, or remotely
• Provide customer service by supporting enterprise PC, VoIP, and mobile devices
• Champions IT policies and best practices
• Configures user accounts through active directory and other proprietary systems
• Provisioning, installing, and supporting infrastructure such as switches, firewalls, access points, PCs, printers, and scanners
• Analyzing and monitoring systems and reports
• Participates in other duties as assigned
***The IT Helpdesk Analyst must live within a commutable distance to the Warwick, RI office.***
Scheduling Coordinator, 2nd Shift 1pm - 10pm
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Scheduling Coordinator, 2nd Shift
We are currently looking for top talent to fill our role of Scheduling Coordinator, 2nd Shift. Hours for this position will be Monday - Friday 1pm - 10pm. Attention to detail and multitasking skills are key because this person works as part of the Closing team and is responsible for all communications with all parties on the scheduling of real estate transactions.
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Answering and making multiple calls using a multi-line phone system in timely manner.
Communicating clearly via phone and email to all parties on the details of their transaction.
Must be able to multitask within the operating system while on the phone, collecting the necessary information to proceed with the scheduling of the transaction.
Employee will be responsible for securely sending documentation regarding the transaction to all parties.
Will need to work closely with outside vendors and internal employees to effectively schedule appointment times and locations.
Employee should be a problem solver and be able to quickly resolve any scheduling conflicts.
Participates in other duties as assigned.
**The Scheduling Coordinator must live within a commutable distance to the Warwick, RI office.**
Property Research Specialist
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Property Research Specialist
We are looking for top talent to fill our role of Property Research Specialist. Attention to detail and critical thinking is key because this the Property Research Specialist is responsible for the overall property title and document curative process. The Property Research Specialist will be responsible for reviewing and understanding property title and/or document deficiencies. He/she will work with internal and external parties to cure and provide closing guidance to our clients. The Property Research Specialist requires the ability to have numerous tasks open simultaneously and to keep a full and complete inventory of all outstanding issues, including follow-ups items and times. A successful candidate must be able to concisely articulate any issues, verbally and/or written, to facilitate resolution for closing to our client.
***The Property Research Specialist position is located in our Warwick, RI Corporate office. ***
Title Attorney
The Silk Companies job in Warwick, RI
Title Attorney
We are seeking a detail-oriented and experienced Title Attorney to join our team. In this role, you will be responsible for resolving complex title issues using underwriting and Company guidelines to determine the best course of action. The
Title Attorney will be required to work independently and possess the knowledge necessary to research and resolve
escalated title matters.
Key Responsibilities:
* Respond to various requests from Company employees and clients regarding insurability of title.
* Prepare and/or review documents necessary for closing real estate transactions including affidavits, deeds, and escrow agreements.
* Collaborate with title insurance underwriters to resolve escalated title and curative issues.
* Answer emails and phone calls to assist clients and customers with questions.
Junior Developer
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We work hard but also know how to incorporate some fun through team building challenges. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.
THE IDEAL CANDIDATE WILL HAVE:
4+ years writing software or 1-2+ professional years and a 4yr degree
Previously built Open API and REST-ful systems using JSON
Working knowledge of git
Dotnet, C# v6+
Dotnet, entity framework
Microsoft SQL Server
Experience with svelte or similar front end framework (react, vue, angular, etc.)
Excellent problem-solving skills
Bonus: UiPath or other RPA software
Bonus: Mortgage, fintech, and/or title experience
Responsibilities:
Humble, willing to be wrong and learn
Maintaining and expanding functionality of multiple production ASP.NET core web API
QA testing new functionality
Developing and maintaining new unit and integration tests
Developing and deploying scripts, services, and stored procedures on top of a back-office WinForms smart client/SQL server application
Requirements gathering of new RPA processes
Developing and deploying new bots and features
Strong all-around development skills, not focused on ONLY front/back-end development
Windows development and production environments
Capable of task switching and task management
Capable of interpreting and writing business logic with minimal requirements
***The Junior Developer must live within a commutable distance to the Warwick, RI office.***
Post-Closing Specialist
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Post-Closing Specialist
We are currently looking for top talent to fill our role of Post-Closing Specialist. This position works as part of a team to ensure that all closing conditions, as laid out by the lender or their investor, are met after signing and that all transactions are disbursed timely as scheduled.
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Responsible for the daily workflow within the department and may include
Reviewing, processing, or servicing of loan documentation
Ensuring that all work has been completed and departmental deadlines have been met
Responsible to understand and comply with bank policies and federal, state, and other governmental rules and regulations for multiple banks in multiple states
Open packages, confirm contents, and distribute work based on what packages have arrived
Responsible for quality control review of received packages
Communicate and resolve any discrepancies on required documents
Scan packages into Resware, confirm documents have been uploaded, and organize file per department standards
Prepare and box original package for FedEx delivery to final destination
Collaborate with the Funding department to ensure timely funding of completed packages
Manage the Post-Closing inbox, ensuring to communicate with clients in a timely manner via telephone or email
Review reporting and follow-up on files pending funding to ensure needed documents and corrections have been resolved
Resolve any problems, issues or questions, both verbally and in writing, to ensure customer satisfaction and to maintain productive relationships with other bank departments.
Participates in other duties as assigned.
***The Post-Closing Specialist must live within a commutable distance to the Warwick, RI office.***
Customer Service Representative, Part Time
The Silk Companies job in Warwick, RI
THE POSITION: Customer Service Representative - PART TIME ( 4pm to 8pm and 6pm to 10pm)
We are currently looking for top talent to fill our part time Customer Service Representative roles.
Multi-tasking and ability to process files in a timely manner is a must. Excellent customer service skills and the ability to effectively communicate both verbally and written are required.
The Customer Service Representative must be able to work well as a team and have the willingness to learn and adapt to the company's processes.
***Pay Rate; Hourly $17-$21 ***
***This position is an hourly position with the hours of 4pm to 8pm or 6pm to 10pm. Business hours are 9am until 10pm **
***The Customer Service Representative must live within a commutable distance to the Warwick, RI office. This is an IN OFFICE position***
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We work hard but also know how to incorporate some fun through team building challenges. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.
Scheduling Coordinator
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Scheduling Coordinator
We are currently looking for top talent to fill our role of Scheduling Coordinator. Attention to detail and multitasking skills are key because this person works as part of the Closing team and is responsible for all communications with all parties on the scheduling of real estate transactions.
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Answering and making multiple calls using a multi-line phone system in timely manner.
Communicating clearly via phone and email to all parties on the details of their transaction.
Must be able to multitask within the operating system while on the phone, collecting the necessary information to proceed with the scheduling of the transaction.
Employee will be responsible for securely sending documentation regarding the transaction to all parties.
Will need to work closely with outside vendors and internal employees to effectively schedule appointment times and locations.
Employee should be a problem solver and be able to quickly resolve any scheduling conflicts.
Participates in other duties as assigned.
***The Scheduling Coordinator must live within a commutable distance to the Warwick, RI office.***
Closing Specialist-2nd Shift 1pm-10pm
The Silk Companies job in Warwick, RI
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:
Positive work environment where individual and team contributions are recognized and rewarded.
Brand New Modern Workspace
Dedicated Employee Flex Space and Training Room
Tech focused environment
Health Benefits
Paid time off
Employee Assistance Program
401k
Pay range: $17-$21/hr., eligible for overtime.
Business hours are 9am until 10pm
THE POSITION: Closing Specialist- 2nd Shift 1pm-10pm
We are currently looking for top talent to fill our role of Closing Specialist. Excellent customer service skills and high attention to detail are key because this person works as part of our closing team to ensure an exceptional client closing experience.
The Closing Specialist is responsible for reviewing title, preparing settlement statements, revising settlement statements, and coordinating settlement statement approval with lender(s)/broker(s) upon ensuring the file is in clear to close. The Closing Specialist will be responsible for quality control of all closing documents therefore must possess exceptional attention to detail skills. Multi-tasking and ability to process files in a timely manner is a must. Excellent customer service skills and the ability to effectively communicate both verbally and written are required.
The Closing Specialist will be responsible for afterhours calls and have a flexible schedule working 1pm-10pm. Must be able to work well as a team and have the willingness to learn and adapt to the company's processes.
***The Closing Specialist must live within a commutable distance to the Warwick, RI office.***