Operations Specialist jobs at Simmons Bank - 425 jobs
CIF Services Specialist I
Simmonsbank 4.5
Operations specialist job at Simmons Bank
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The CIF Services Specialist I, as a member of the Deposit Operation's Team that supports the processing for all bank's transaction channels, is responsible for performing a wide variety of bank operational duties in a high-volume deadline driven environment. The CIF Services Specialist I serves as a resource agent for all deposit operational areas and assisting in the verification of processes and applications.
Essential Duties and Responsibilities:
Analyze new account documents for accuracy.
Remove CIF and/ or Account alert message, when support documentation is verified.
Complete file maintenance after verification.
Maintain 3-day Service Level Agreement with Synergy document indexing.
Maintain detailed records on all work responsibilities as required.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Complete assigned tasks efficiently.
Operate in a team environment to accomplish shared goals.
Solve practical problems and interpret a variety of instruction provided in written and/or oral form.
Analyze and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
Create simple correspondence to be communicated through electronic channels.
Maintain effective interpersonal relationships with management and team members.
Prioritize multiple demands in a high-pressure environment while maintaining professional demeanor.
Education and/ or Experience
High school diploma or its equivalent is required, and
Two years of related banking operations and/or customer service experience preferred.
Computer Skills
Microsoft Office programs proficiency, preferred.
Other Qualifications (including physical requirements)
Basic knowledge of the Core system preferred.
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training:
Communication, Customer Service, Bank Products and Services, and data entry
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
$32k-38k yearly est. Auto-Apply 33d ago
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Operating Clerk Exp
Federal Reserve Bank of Kansas City 4.7
Kansas City, MO jobs
CompanyFederal Reserve Bank of Kansas CityCash Services, on behalf of the US Treasury, ensures that Depository Institutions such as banks have sufficient supplies of currency and coin to meet public demand. Those institutions deposit currency and coin with the Federal Reserve Bank and Cash Services is the department that handles those deposits. Beside validating deposits, Cash Services also plays an instrumental role in the distribution of new currency and coin, and the retirement and destruction of coin and currency that is unfit for recirculation.
As a member of Cash Services, you will play a vital role in the processing of currency within a highly controlled, monitored, and regulated environment.Key Activities:
The Cash Operating Clerk provides operational support that includes, but is not limited to currency and coin processing, equipment operation, recordkeeping and reconcilement, and the preparation of documents and reports. Successful candidates in this position have to perform office-oriented tasks equally as well as handling the physical elements that come with moving heavy bulk items.
Qualifications:
Typically does not require any previous experience.
High school education or GED.
Successful candidates in this position have to perform office-oriented tasks equally as well as handling the physical elements that come with moving heavy bulk items.
Meet physical requirements of the position that include regularly lifting items that weigh up to 50 pounds and transporting containers with mechanical aid that weigh over 1,000 pounds.
Ability to use jack and forklift to move pallets preferred.
Standing and sitting for long periods of time.
Frequent movement, bending, and squatting are inherent to this position.
Certain eligibility requirements apply.
Additional Information:
Location:
Fully Onsite: Yes, 100%
Location(s): Kansas City, MO
Work Hours:
Approx. hours are as early as 6:45 AM - 3:30 PM
Pay Range: The starting pay range for this position is $40,000 to $55,000 for the job level(s) required for this position. Final offers are determined by factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.
Sponsorship: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
About Us:
Total Rewards & Benefits
Who We Are
What We Do
Follow us on LinkedIn, Instagram, X (formerly Twitter), and YouTube
Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryWork ShiftFirst (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (FRS) or through verified Federal Reserve Bank social media channels.
Privacy Notice
$40k-55k yearly 3d ago
Loan Funding Specialist
City Bank 4.4
Lubbock, TX jobs
DescriptionThe Loan Funding Specialist will be responsible for reviewing, processing, and funding all new loans. These transactions are time sensitive and must be processed with accuracy and efficiency. Types of loans funded will be commercial, real estate, agricultural, consumer, indirect and fresh start. Essential Duties
Reviewing the Loan Funding Worksheet to ensure calculations are accurate.
Ensuring the worksheet is complete.
Reviewing the note and other documents for proper signatures.
Preparing and processing all online funding entries, including GL entries, deposits, cashiers checks and wire transfers.
Uploading the loan to the Silverlake System.
Documenting and recording online funding entries.
Answering questions, resolving problems, and responding to requests for funding promptly and courteously.
Maintaining work area in a clean, neat and professional manner.
Performing miscellaneous duties as assigned.
Participating in training sessions as required by supervisor.
Equal Opportunity Employer/Veterans/Disabled
$30k-42k yearly est. 4d ago
Outstanding Funding Condition Specialist
Cornerstone Capital Bank 3.3
Houston, TX jobs
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
We are seeking an Outstanding Funding Condition Specialist. In accordance with regulatory and investor guidelines the OFC Specialist proactively monitors, reviews, assigns, researches, and clears any outstanding funding conditions that have been flagged after the loan file has been through the review process.
What you'll do:
Promptly throughout the day pull, review, and update the Outstanding Funding Condition (OFC) Queue daily to retrieve and clear conditions
Assign "Responsibility Of" and "Assigned To" to OFC to as many conditions as possible
Analyze items/documents received to clear conditions for completeness and accuracy
Clarify, amend, and delete conditions as necessary to meet all requirements to clear the condition
Upload any corrected/missing loan documents received into Imaging in addition to editing and renaming loan documentation when applicable
Provide timely email notifications to the impacted branch/affected parties and contact vendors for any needed corrections
Actively follow up for status on all pending outstanding funding conditions assigned to OFC, the branch and other parties to ensure timely receipt and clearing of conditions
Perform other job-related duties and or special projects as assigned
What you'll need to be successful:
Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications:
High School Diploma or equivalent
Minimum of 2 years prior experience in processing, closing or underwriting
Knowledge of FHA, VA and Conventional loan documentation
Can handle multiple priorities, be proactive, an excellent communicator, high attention to detail, time management, strong organizational and prioritization skills
Ability to follow established operating procedures and meet deadlines
Ability to adapt and embrace change Experience with LOS a plus, fluent in Microsoft Word, Excel, Outlook, Adobe
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-39k yearly est. 3d ago
Lockbox Remittance Specialist
Busey Bank 4.5
Creve Coeur, MO jobs
The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit.
Duties & Responsibilities
Payment Preparations and Processing
Sort incoming mail into correct customer bin.
Prepare batches of work by removing payments and forms from envelopes
Process all lockbox deposits from direct and indirect customers.
Quality Assurance Processing Measures
Follow standard operating procedures and customer specific instructions through data entry.
Verifying checks through customer specific instructions for processing
Balance/reconcile electronic and paper documentation.
Analyze information to determine accuracy and completeness of work.
Conduct non-routine research.
Operate high-speed imaging/ extraction Opex equipment.
Re-associate check images to corresponding material while validating quality of images.
Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security.
Team Support:
Lend help to immediate team/team members, as needed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Excellent organizational skills
Keen sense of quality control and practices
Attention to detail and focus on meeting deadlines.
Ability to:
Analyze and comprehend client's standard operating procedures and instructions
Complete multiple manual tasks per transaction and/or client with precision
Ability to sit, stand, and walk for long periods of time
Be a team player and maintain a positive attitude at all times
Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $18-$20/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$18-20 hourly 3d ago
Operations Specialist
Gelfand, Rennert & Feldman 4.1
Saint Louis, MO jobs
As a Regional OperationsSpecialist I (ROS I), you will have the opportunity to work as part of a collaborative team responsible for supporting our network of advisors in all things related to servicing client accounts. The ROS I will work with advisors, custodian partners as well as internal team members to accomplish a wide range of tasks such as opening new accounts, updating existing accounts, moving client funds from one custodian to another or distributing assets to clients as needed and in a timely manner. Flexibility is a key part of this role; a ROS I may be required to switch gears throughout the day to help our Regional Managers meet service level agreements, particularly during periods of high-volume spikes.
The hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 days per week, or as assigned by their team leader.
Primary Responsibilities
Have proficiency in one specialization
Adjust focus as required to provide support to your team.
Have a fundamental working knowledge in systems and platforms, like Salesforce, Outlook, and custodian websites
Utilize effective communication skills with both internal and external partners
Provide support and problem resolution to Advisors and internal teams as it pertains to new accounts, account maintenance, transfers or cashiering
Maintain a high standard of quality control for all incoming requests
Liaise with custodian partners and Advisors to successfully process requests
Review requests for clarity and /or omissions prior to submission to our custodian partners
Research and resolve issues with advisors, custodial partners, and internal teams to obtain the best possible outcome
Remain current on trends and policy changes required by custodians due to regulatory updates
Overtime may be required, specifically around high-volume times such as the end of a quarter and tax season.
Qualifications
Bachelor's degree in related field and 1+ years of operations/client service experience; OR High School Diploma and 5+ years of working in financial services or related field.
Experience working with Charles Schwab, Fidelity, or Pershing preferred
Knowledge of CRM systems, preferably Salesforce
The annualized base pay range for this role is expected to be $50,000 - $52,000/year. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
#LI-KP1
Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit *******************************
The following language is for US based roles only
For California Applicants: Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
$50k-52k yearly Auto-Apply 9d ago
Operations Specialist
Mid American Credit Union 3.5
Wichita, KS jobs
About Us
Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives.
Who Should Apply
Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem-solving skills. Are you ready to be a part of a team that provides outstanding service each and every day?
What You'll Do
OperationsSpecialists, under limited direction, perform specialized operational duties and complex functions to ensure accurate, efficient, timely and confidential services and support to members, credit union departments and branches. Additionally, the OperationsSpecialist must contribute to a positive work environment and the Mid American Credit Union image by maintaining courteous, respectful and effective teamwork and communications, exhibiting a strong desire to serve members and co-workers.
Operations
Serve as a subject matter expert to perform duties relating to electronic services including but not limited to card services, shared branch activity and remote deposit capture. Maintain expertise on card related processing systems, assist with system upgrades and new products.
Provide expert support to branches and other departments for more complex account issues including but not limited to tax-favored accounts, account ownership such as trust, business accounts, POA's, decedent accounts and non-standard account documentation.
Perform research including communications with 3rd party vendors as needed to answer staff and member questions relating to deposit operations. Assist with third party changes, upgrades and new product development.
Perform processes associated with card/electronic activity disputes and fraud. Collaborate with staff and members as needed to facilitate resolution of disputed and fraudulent activity.
Perform BSA related functions ensuring regulatory requirements are met.
Develop staff knowledge and efficiencies through the communication of process clarification to staff, supervisors and trainers based upon discovery of processing issues. Actively participate in the operations change management process and other training processes.
Perform daily, monthly and year end related tasks including but not limited to error corrections, balancing of IRS records, reconciliation of year-end reporting, regulatory reporting and verifications, deposit and tax-favored member notification and system testing.
Perform quality assurance tasks as assigned, including but not limited to, address change verification, new account opening verifications, verification of tax-favored transactions and forms and more complex file maintenance activity.
Cultural Responsibilities
Committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility, intrapersonal skills and professionalism.
What You Need to Get the Job Done
Education - High School Diploma or GED required
Experience - Six months to two years of similar or related experience, including time spent in preparatory positions.
Must be team oriented and possess a positive attitude while working well with others.
Customer service experience including the ability to effectively perform the skills necessary to deliver exceptional service, such as communication, empathy, patience and organization.
Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or high confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
What You'll Love About Us
A Company that Cares. We are more than a financial institution; we give back to our community. We teach financial literacy and donate to and support local organizations.
Work that Stays at Work. Genuine work/life balance served here!
Rest and Relaxation. Paid vacation time, personal leave and paid holidays!
Health Benefits. Medical with HSA and FSA options, dental, and vision.
Prepare for the Future. 401(k) with a generous company match.
Invest in YOU. Tuition Reimbursement Program.
An Equal Opportunity Employer
Mid American Credit Union is an Equal Opportunity Employer whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law.
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
This Company Participates in E-Verify
The Right to Work
Este Empleador Participa en E-Verify
El Derecho a Trabajar
$36k-50k yearly est. 12d ago
Operations Specialist, Nonprofit
The Store 3.8
Nashville, TN jobs
Job Description
Job title: OperationsSpecialist (Nonprofit, free grocery store/food pantry)
The OperationsSpecialist, in partnership with the Operations Manager & Director of Operations, ensures the smooth operations of The Store, from the distribution of food to customers to providing support to volunteers in a manner consistent with The Store's values of dignity and choice.
Job Responsibilities/Functions:
Vendor Deliveries: Meets vendors delivering food and supplies, and assist in loading supplies into appropriate storage locations (refrigerator, shelves, etc.).
Volunteer Training: Work with the volunteer director & Operations Manager to ensure volunteers are oriented to their job and know how to complete assigned tasks.
Volunteer Supervision: Oversee volunteers in all aspects of The Store operations during restocking, inventory, and shopping hours, providing assistance and direction when needed. Serve as a point of contact for the volunteer shift leader and other volunteers.
Customer Service: Assist customers as needed during shopping to ensure a positive shopping experience.
Restocking: Work with volunteers throughout shopping hours to ensure shelves are restocked as needed.
Inventory: Take inventory of food and non-food items as necessary to inform future ordering/restocking.
Pick-ups: Pick up food orders and donations as needed.
Other duties as assigned.
Qualifications:
Bachelor's degree in a related field (nonprofit management, public health, logistics, etc.) or equivalent experience.
Proven experience in nonprofit, food pantry, or food operations.
Excellent customer service skills.
Relevant training or certification in food safety.
Valid driver's license and reliable transportation
Reports to: Operations Manager
Schedule: Full-time, Tuesday-Saturday, onsite.
Physical Requirements:
• Ability to lift a minimum of 60 lbs over a prolonged period of time.
Benefits:
Individual health, dental, and vision are covered by the employer (discount for additional family members)
401k match (up to 5%)
Short-term disability
Life Insurance
Sick and Vacation time is available immediately upon starting
$52k-85k yearly est. 13d ago
Operations Specialist, Nonprofit
The Store 3.8
Nashville, TN jobs
Job title: OperationsSpecialist (Nonprofit, free grocery store/food pantry)
The OperationsSpecialist, in partnership with the Operations Manager & Director of Operations, ensures the smooth operations of The Store, from the distribution of food to customers to providing support to volunteers in a manner consistent with The Store's values of dignity and choice.
Job Responsibilities/Functions:
Vendor Deliveries: Meets vendors delivering food and supplies, and assist in loading supplies into appropriate storage locations (refrigerator, shelves, etc.).
Volunteer Training: Work with the volunteer director & Operations Manager to ensure volunteers are oriented to their job and know how to complete assigned tasks.
Volunteer Supervision: Oversee volunteers in all aspects of The Store operations during restocking, inventory, and shopping hours, providing assistance and direction when needed. Serve as a point of contact for the volunteer shift leader and other volunteers.
Customer Service: Assist customers as needed during shopping to ensure a positive shopping experience.
Restocking: Work with volunteers throughout shopping hours to ensure shelves are restocked as needed.
Inventory: Take inventory of food and non-food items as necessary to inform future ordering/restocking.
Pick-ups: Pick up food orders and donations as needed.
Other duties as assigned.
Qualifications:
Bachelor's degree in a related field (nonprofit management, public health, logistics, etc.) or equivalent experience.
Proven experience in nonprofit, food pantry, or food operations.
Excellent customer service skills.
Relevant training or certification in food safety.
Valid driver's license and reliable transportation
Reports to: Operations Manager
Schedule: Full-time, Tuesday-Saturday, onsite.
Physical Requirements:
• Ability to lift a minimum of 60 lbs over a prolonged period of time.
Benefits:
Individual health, dental, and vision are covered by the employer (discount for additional family members)
401k match (up to 5%)
Short-term disability
Life Insurance
Sick and Vacation time is available immediately upon starting
$52k-85k yearly est. 60d+ ago
Regional Operations Specialist in Texas
Western Union Co 4.5
Austin, TX jobs
Do you love tinkering with tech, troubleshooting on the fly, and making systems run smoother than a well-oiled machine? Then it's time to join Western Union as a Regional OperationsSpecialist! Western Union powers your pursuit. As an OperationsSpecialist, you'll be the go-to guru for our tech needs. From optimizing business software to keeping our Agents operating top-notch, you'll ensure everything runs like clockwork, with a dash of innovation and urgency.
Role Responsibilities
* As an OperationsSpecialist, you'll be the go-to guru for our tech needs.
* From optimizing business applications, products and services to making sure to protect the business on a day to day.
* Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy.
* Data & System analytics support by observing trends when implementing new tech and products/solutions.
* Tech Support Hero: Solve day-to-day technical hiccups, whether it's software woes or hardware failures.
* Front-End Fun: Help with basic hardware and system troubleshooting.
Role Requirements
* Tech-Savvy: You're great with IT systems, cloud solutions, networking, and web hosting.
* Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat.
* Customer service skills: You work well with clients and have great communication skills.
* Quick Study: New tech doesn't intimidate you.
* You love learning and mastering new tools.
* Bilingual in English and Spanish highly preferred. Fluency in English is required.
* Bilingual/bi-cultural experience is highly desired.
* Travel anticipated approximately 20-30%.
* Valid Driver's License and a reliable vehicle are required as this position requires regular travel within a defined territory.
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at **********************************
Salary
The base salary range is $65,000 - 80,000 USD per year. Total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States - specific benefits include:
* Medical, Dental, Vision, and Life Insurance
* Flexible Time off
* Tuition Assistance Program
* Parental Leave
* 401K Plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-SS2
$65k-80k yearly Auto-Apply 46d ago
Operations Specialist
Mid American Credit Union 3.5
Wichita, KS jobs
Job DescriptionSalary: $19/hr
About Us
Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives.
Who Should Apply
Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem-solving skills. Are you ready to be a part of a team that provides outstanding service each and every day?
What You'll Do
OperationsSpecialists, under limited direction, perform specialized operational duties and complex functions to ensure accurate, efficient, timely and confidential services and support to members, credit union departments and branches. Additionally, the OperationsSpecialist must contribute to a positive work environment and the Mid American Credit Union image by maintaining courteous, respectful and effective teamwork and communications, exhibiting a strong desire to serve members and co-workers.
Operations
Serve as a subject matter expert to perform duties relating to electronic services including but not limited to card services, shared branch activity and remote deposit capture. Maintain expertise on card related processing systems, assist with system upgrades and new products.
Provide expert support to branches and other departments for more complex account issues including but not limited to tax-favored accounts, account ownership such as trust, business accounts, POAs, decedent accounts and non-standard account documentation.
Perform research including communications with 3rd party vendors as needed to answer staff and member questions relating to deposit operations. Assist with third party changes, upgrades and new product development.
Perform processes associated with card/electronic activity disputes and fraud. Collaborate with staff and members as needed to facilitate resolution of disputed and fraudulent activity.
Perform BSA related functions ensuring regulatory requirements are met.
Develop staff knowledge and efficiencies through the communication of process clarification to staff, supervisors and trainers based upon discovery of processing issues. Actively participate in the operations change management process and other training processes.
Perform daily, monthly and year end related tasks including but not limited to error corrections, balancing of IRS records, reconciliation of year-end reporting, regulatory reporting and verifications, deposit and tax-favored member notification and system testing.
Perform quality assurance tasks as assigned, including but not limited to, address change verification, new account opening verifications, verification of tax-favored transactions and forms and more complex file maintenance activity.
Cultural Responsibilities
Committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility, intrapersonal skills and professionalism.
What You Need to Get the Job Done
Education High School Diploma or GED required
Experience Six months to two years of similar or related experience, including time spent in preparatory positions.
Must be team oriented and possess a positive attitude while working well with others.
Customer service experience including the ability to effectively perform the skills necessary to deliver exceptional service, such as communication, empathy, patience and organization.
Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or high confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
What You'll Love About Us
A Company that Cares.We are more than a financial institution; we give back to our community. We teach financial literacy and donate to and support local organizations.
Work that Stays at Work. Genuine work/life balance served here!
Rest and Relaxation. Paid vacation time, personal leave and paid holidays!
Health Benefits. Medical with HSA and FSA options, dental, and vision.
Prepare for the Future. 401(k) with a generous company match.
Invest in YOU. Tuition Reimbursement Program.
An Equal Opportunity Employer
Mid American Credit Union is an Equal Opportunity Employer whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law.
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
This Company Participates in E-Verify
The Right to Work
Este Empleador Participa en E-Verify
El Derecho a Trabajar
$19 hourly 13d ago
Financial Operations Specialist
Euronet Worldwide 4.8
Spring, TX jobs
Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance OperationsSpecialist.
The Finance OperationsSpecialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights.
Key Responsibilities:
Manage daily settlement payments to customers across the United States.
Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly.
Complete and validate monthly reconciliations, interrogating data to ensure accuracy.
Reconcile network cash for multiple networks, investigating variances.
Maintain and update the customer bank account database, ensuring data integrity.
Set up new settlement deals and payment terms in the accounting system.
Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate.
Maintain an accurate and up-to-date customer database, resolving any inconsistencies.
Collaborate with other departments to resolve issues and drive process improvements.
Support the development and implementation of new processes and systems.
Assist with ad-hoc analysis and special projects, as needed.
Requirements
Bachelor's degree in Finance, Accounting, or related field.
Minimum 3 years of relevant experience in financial analysis or similar role.
Strong proficiency in Microsoft Excel; experience with financial modeling is a plus.
Familiarity with accounting principles and financial management.
Excellent analytical, quantitative, and problem-solving skills.
Effective communication skills, both written and verbal.
Ability to work independently and manage multiple priorities in a dynamic environment.
Attention to detail and a commitment to accuracy.
Benefits
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$69k-95k yearly est. Auto-Apply 60d+ ago
Financial Operations Specialist
Euronet Worldwide, Inc. 4.8
Spring, TX jobs
Job Description
Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance OperationsSpecialist.
The Finance OperationsSpecialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights.
Key Responsibilities:
Manage daily settlement payments to customers across the United States.
Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly.
Complete and validate monthly reconciliations, interrogating data to ensure accuracy.
Reconcile network cash for multiple networks, investigating variances.
Maintain and update the customer bank account database, ensuring data integrity.
Set up new settlement deals and payment terms in the accounting system.
Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate.
Maintain an accurate and up-to-date customer database, resolving any inconsistencies.
Collaborate with other departments to resolve issues and drive process improvements.
Support the development and implementation of new processes and systems.
Assist with ad-hoc analysis and special projects, as needed.
Requirements
Bachelor's degree in Finance, Accounting, or related field.
Minimum 3 years of relevant experience in financial analysis or similar role.
Strong proficiency in Microsoft Excel; experience with financial modeling is a plus.
Familiarity with accounting principles and financial management.
Excellent analytical, quantitative, and problem-solving skills.
Effective communication skills, both written and verbal.
Ability to work independently and manage multiple priorities in a dynamic environment.
Attention to detail and a commitment to accuracy.
Benefits
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
ROLE
The Flood/Loan OperationsSpecialist is responsible for performing administrative tasks necessary to process consumer, commercial, and agricultural loans, as well as following up on existing loans for bank customers. This role includes booking loans in the loan system and providing support to branch loan staff to ensure accurate and timely operations.
ESSENTIAL FUNCTIONS
This position is responsible for the following functions:
Loan Documentation and Reports
Review, monitor, and track adherence to flood insurance requirements
Coordinate with loan staff to apply force-placed flood insurance when lacking adequate coverage
Retrieve all necessary documentation from appropriate sources as required for loan processing
Ensure all required documentation is received, printed, and ready for loan closing
Provide proper loan documentation to appropriate loan officers as needed
Input new and/or updated loan information into database
Review daily loan reports and follow up with loan staff as needed
Collaborate with management to communicate and train employees on National Flood Insurance Program (NFIP) and internal flood procedures
Customer Service
Demonstrate a commitment to Peoples Bank and Trust's (PBT) customer service philosophy
Provide courteous service to loan and deposit customers in person, over the phone, and through email communications
Various other duties as assigned
QUALIFICATIONS
EDUCATION/CERTIFICATION: High School Diploma or equivalent required
REQUIRED KNOWLEDGE: Full knowledge of loan services offered by PBT, understanding of all PBT policies and procedures related to loan services provided, knowledge of reports required to maintain and track outstanding loans
EXPERIENCE REQUIRED: 2+ years banking experience preferred
SKILLS/ABILITIES: Attention to detail, strong written and verbal communication skills, self-motivation, self-management, ability to consistently follow through on tasks, problem solving, organized, analytical, interpersonal, customer relationship building, time management, computer literacy, strong ability to multi-task
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Ability to speak effectively and communicate clearly
AVERAGE HEARING: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel
REPETITIVE MOTION: The employee is regularly required to type throughout the day
FINGER DEXTERITY: The employee is regularly required to use their hands to type and maneuver a mouse
AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)
PHYSICAL STRENGTH: The employee may occasionally lift and/or move up to 25 pounds (unassisted), as well as stand or sit for long periods of time
WORKING CONDITIONS
General professional office environment with climate control and adequate lighting. Occasional additional hours outside of regular bank service hours to complete tasks.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.
MATHEMATICS ABILITY: Strong numeric capabilities; ability to add, subtract, multiply, and divide in all units of measure using whole numbers and common fractions.
LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified
employees are selected. They are also essential to an effective appraisal system and related promotion, transfer,
layoff, and termination decisions. Well-constructed s are an integral part of any effective
compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.
Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities
included have been determined to be the minimal standards required to successfully perform the positions. In no
instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.
Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to
reasonably accommodate disabled individuals. However, no accommodations will be made which may pose
serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its
status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
$34k-44k yearly est. 4d ago
Mortgage Ops Specialist I
TTCU 3.8
Tulsa, OK jobs
Title: Mortgage OperationsSpecialist Department: Mortgage
Reports to: Mortgage Closing Supervisor FLSA Classification: Non-Exempt Created Date: November 6, 2023 Revised Date: February 1, 2024
Responsible for a variety of administrative and clerical duties performed with the highest level of professionalism and excellent attention to detail in support of the Mortgage Department. Serves as the primary resource for questions and concerns throughout the mortgage process, ensuring appropriate and confidential handling all information and documents. Responsible for preparing mortgage compliance documents for the Mortgage Loan Originators and the execution of the loan estimate, closing disclosure delivery and any changes throughout the mortgage loan process. Collaborates with Mortgage Department employees to accurately disclose all facets in the mortgage compliance flow. Performs duties in compliance with TTCU policies and procedures and regulatory requirements including, but not limited to, the Bank Secrecy Act.
Supervises: None
Essential Job Functions and Responsibilities
30% -Disclosing: Provides initial disclosures and closing disclosures to members within guidelines and credit union policy. Coordinate re-disclosures when there is a change in circumstance or an event that requires re-disclosing within 3 days of application or Change of Circumstance. Research discrepancies on files when disclosures are generated and discusses with the Mortgage Loan Originator and Mortgage team when required. Verify accuracy of fees to mitigate TRID and RESPA violations. Review items for accuracy that are populated in TTCU's Loan Origination System, such as regulatory disclosures.
30% - Appraisal: Completes review of property appraisals to determine the collateral meets TTCU/secondary market requirements and supports the value given by the appraiser. Request any needed revisions. Notify assigned Underwriter if immediate review is needed. Forward appraisal to all applicable parties and add documentation to E-Folder. Push out all incoming appraisals and secondary reports (final inspections, etc.) charge borrowers TTCU account or credit card. Help locate/save SureReceipts in Mercury for Processors. Monitor appraisals as they come in and request revisions or updates from the Underwriters.
Vendors- Serves as liaison in communication and projects as required. (i.e..; Blend, AMCs, etc.).
20% - Opening: Logs in all files coming from Mortgage Loan Officers, review files for submission to processing, ensure accuracy of loan numbers and that Borrower in Encompass is listed as the primary Member in Keystone, order title and appraisals, verify appraisal funds, and review checklists to ensure files are complete prior to submission to Processor. Assign files to Processor and Underwriter within the Encompass system. Assign files to Mortgage Loan Officers within Blend and Encompass. Order AVM's
20% - Closing: Owns all files cleared to close from Underwriter, review files for submission to Closers, ensure accuracy of the loan number, review title and tax cert to ensure the borrower information and property information match and are identical in Encompass, review product and pricing sheet to ensure that the information matches the Underwriting conditions, order verbal verifications of employment (within 10 business days of closing), confirm appraisal paid, and review checklists to ensure files are complete. Provide back-up support to Mortgage Team members, when needed.
Minimum Qualifications
Educational Requirements:
Associate or Bachelor's degree in Business, Economics, Finance, or other related discipline, preferred.
High School Diploma or GED.
Certificates/Licenses:
Must have and maintain a valid driver's license.
Experience
Related experience in administrative office work, procedures, and systems: 0-2 Years, Basic
Experience in a financial institution or mortgage industry: 0-2 Years, Basic
Bilingual Skills in Spanish or other language a plus.
Previous experience in banking or related industry, preferred.
Relevant experience in a law firm or corporate legal department
Position Competencies
17% - Collaborates: Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.
17% - Effective Communication: Utilizes a variety of communication modalities effectively and appropriately across multiple channels.
17% - Functional Expertise: Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
17% - Member Focus: Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome.
16% - Resilient: Maintains composure under pressure; handles difficult situations effectively, maintains a positive attitude despite adversity; uses adversity as a learning opportunity.
16% - Self Motivated: Proactively takes the initiative to accomplish necessary tasks and seize new and often times challenging opportunities.
Additional Requirements
Job Knowledge
• Intermediate knowledge with Microsoft Systems (Word, Excel, PowerPoint, SharePoint, Teams, and Outlook).
• Ability to navigate the internet and understand basic browser settings.
• Ability to learn propriety software such as Keystone, OnBase, Genesys, Encompass, SWBC, AFR, Mercury, ClassValuation and WireChange.
• Strong attention to detail and the ability to maintain confidential information appropriately and exercise discretion, sensitivity, and tact at all times.
• Ability to independently manage the details of multiple programs and projects, to track activities and meet deadlines.
• Follow policies and procedures; support organization's goals and values; and demonstrated dependability through good attendance and adherence to timeliness and schedules.
Interpersonal Skills
• Excellent interpersonal and member service skills are required to effectively interact with diverse populations.
• Ability to multi-task and work well under pressure with constantly changing priorities.
• Intermediate written and verbal communication skills required to facilitate sharing of information with members, staff, and external contacts.
• Ability to create an atmosphere which promotes TTCU's Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic, and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.
Working Conditions
Routinely perform work indoors in climate controlled shared workspace with minimal noise.
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan own work activity as well as the work activity of others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively manage multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Physical Demands
Activity Regularly Frequently Occasionally
Capable of regular, reliable, and timely attendanceX
Preform primarily sedentary work with limited physical exertion, and lifting up to 10lbsX
Must be able to operate office equipment including cell phone, telephone, copier, and calculatorsX
Must be able to routinely perform work on computer for an average of 6-8 hours per dayX
Must be able to work extended hours whenever required or requested by management X
Must be capable of climbing / descending stairs in emergency X
Travel by automobile X
$35k-43k yearly est. 19d ago
Mortgage Ops Specialist I
TTCU Federal Credit Union 3.8
Tulsa, OK jobs
Job Description
Title: Mortgage OperationsSpecialist Department: Mortgage
Reports to: Mortgage Closing Supervisor FLSA Classification: Non-Exempt Created Date: November 6, 2023 Revised Date: February 1, 2024
Responsible for a variety of administrative and clerical duties performed with the highest level of professionalism and excellent attention to detail in support of the Mortgage Department. Serves as the primary resource for questions and concerns throughout the mortgage process, ensuring appropriate and confidential handling all information and documents. Responsible for preparing mortgage compliance documents for the Mortgage Loan Originators and the execution of the loan estimate, closing disclosure delivery and any changes throughout the mortgage loan process. Collaborates with Mortgage Department employees to accurately disclose all facets in the mortgage compliance flow. Performs duties in compliance with TTCU policies and procedures and regulatory requirements including, but not limited to, the Bank Secrecy Act.
Supervises: None
Essential Job Functions and Responsibilities
30% -Disclosing: Provides initial disclosures and closing disclosures to members within guidelines and credit union policy. Coordinate re-disclosures when there is a change in circumstance or an event that requires re-disclosing within 3 days of application or Change of Circumstance. Research discrepancies on files when disclosures are generated and discusses with the Mortgage Loan Originator and Mortgage team when required. Verify accuracy of fees to mitigate TRID and RESPA violations. Review items for accuracy that are populated in TTCU's Loan Origination System, such as regulatory disclosures.
30% - Appraisal: Completes review of property appraisals to determine the collateral meets TTCU/secondary market requirements and supports the value given by the appraiser. Request any needed revisions. Notify assigned Underwriter if immediate review is needed. Forward appraisal to all applicable parties and add documentation to E-Folder. Push out all incoming appraisals and secondary reports (final inspections, etc.) charge borrowers TTCU account or credit card. Help locate/save SureReceipts in Mercury for Processors. Monitor appraisals as they come in and request revisions or updates from the Underwriters.
Vendors- Serves as liaison in communication and projects as required. (i.e..; Blend, AMCs, etc.).
20% - Opening: Logs in all files coming from Mortgage Loan Officers, review files for submission to processing, ensure accuracy of loan numbers and that Borrower in Encompass is listed as the primary Member in Keystone, order title and appraisals, verify appraisal funds, and review checklists to ensure files are complete prior to submission to Processor. Assign files to Processor and Underwriter within the Encompass system. Assign files to Mortgage Loan Officers within Blend and Encompass. Order AVM's
20% - Closing: Owns all files cleared to close from Underwriter, review files for submission to Closers, ensure accuracy of the loan number, review title and tax cert to ensure the borrower information and property information match and are identical in Encompass, review product and pricing sheet to ensure that the information matches the Underwriting conditions, order verbal verifications of employment (within 10 business days of closing), confirm appraisal paid, and review checklists to ensure files are complete. Provide back-up support to Mortgage Team members, when needed.
Minimum Qualifications
Educational Requirements:
Associate or Bachelor's degree in Business, Economics, Finance, or other related discipline, preferred.
High School Diploma or GED.
Certificates/Licenses:
Must have and maintain a valid driver's license.
Experience
Related experience in administrative office work, procedures, and systems: 0-2 Years, Basic
Experience in a financial institution or mortgage industry: 0-2 Years, Basic
Bilingual Skills in Spanish or other language a plus.
Previous experience in banking or related industry, preferred.
Relevant experience in a law firm or corporate legal department
Position Competencies
17% - Collaborates: Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.
17% - Effective Communication: Utilizes a variety of communication modalities effectively and appropriately across multiple channels.
17% - Functional Expertise: Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
17% - Member Focus: Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome.
16% - Resilient: Maintains composure under pressure; handles difficult situations effectively, maintains a positive attitude despite adversity; uses adversity as a learning opportunity.
16% - Self Motivated: Proactively takes the initiative to accomplish necessary tasks and seize new and often times challenging opportunities.
Additional Requirements
Job Knowledge
• Intermediate knowledge with Microsoft Systems (Word, Excel, PowerPoint, SharePoint, Teams, and Outlook).
• Ability to navigate the internet and understand basic browser settings.
• Ability to learn propriety software such as Keystone, OnBase, Genesys, Encompass, SWBC, AFR, Mercury, ClassValuation and WireChange.
• Strong attention to detail and the ability to maintain confidential information appropriately and exercise discretion, sensitivity, and tact at all times.
• Ability to independently manage the details of multiple programs and projects, to track activities and meet deadlines.
• Follow policies and procedures; support organization's goals and values; and demonstrated dependability through good attendance and adherence to timeliness and schedules.
Interpersonal Skills
• Excellent interpersonal and member service skills are required to effectively interact with diverse populations.
• Ability to multi-task and work well under pressure with constantly changing priorities.
• Intermediate written and verbal communication skills required to facilitate sharing of information with members, staff, and external contacts.
• Ability to create an atmosphere which promotes TTCU's Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic, and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.
Working Conditions
Routinely perform work indoors in climate controlled shared workspace with minimal noise.
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan own work activity as well as the work activity of others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively manage multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Physical Demands
Activity Regularly Frequently Occasionally
Capable of regular, reliable, and timely attendanceX
Preform primarily sedentary work with limited physical exertion, and lifting up to 10lbsX
Must be able to operate office equipment including cell phone, telephone, copier, and calculatorsX
Must be able to routinely perform work on computer for an average of 6-8 hours per dayX
Must be able to work extended hours whenever required or requested by management X
Must be capable of climbing / descending stairs in emergency X
Travel by automobile X
$35k-43k yearly est. 20d ago
Operations Specialist
Btc Bank 3.6
Bethany, MO jobs
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based at our Bethany, MO location
Hours : 40 hours per week M-F 8-5, including Saturday rotation 8-12
Job Purpose: Performs a wide variety of duties, including assisting the Operations Officer in daily operations.
Duties and Responsibilities:
Manages all daily bookkeeping and reports for the financial institution.
Approves and processes monthly client or customer bills.
Processes overdrafts, insufficient funds, stop payment orders, and customer acknowledgements of deposits by mail and other correspondence as necessary.
Maintains records for accounts receivable and payable, international operations, and financial institution properties and activities, as directed by the Operations Officer.
Provides analysis on account activities, financial institution operations and profitability forecasts, based on bookkeeping records, on an as-needed basis.
Other duties as assigned.
Qualifications:
High school diploma or equivalent.
Good interpersonal and customer service skills.
Good understanding of operations in other departments.
Basic knowledge of computer operations, as well as the ability to operate standard office equipment.
Working Conditions:
This job operates in a normal office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance.
Must be able to communicate effectively with others.
To learn more about BTC Bank visit *****************
EOE/Veterans/Disabled
$33k-44k yearly est. Auto-Apply 12d ago
Lending Servicing Specialist I
Simmonsbank 4.5
Operations specialist job at Simmons Bank
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Support Specialist I is responsible for greeting customers, answering all incoming calls and directing to appropriate department associate(s) and providing basic support to the department. Support Specialist I may perform light clerical duties. The position may be responsible for basic data input/customer information into the appropriate operating system, verification for accuracy to comply with departmental procedures and regulations, imaging/indexing and reviewing bank documents, researching account records, etc.
Essential Duties and Responsibilities
Answers all incoming calls and greets customers.
Maintains proper documents and supplies for department associates.
Inputs basic data/customer information in the core or appropriate system and verifies for accuracy to comply with departmental procedures and regulations.
Reviews files for internal or regulatory exceptions.
Scans and indexes documents into appropriate operating system.
Provides support and training to both internal and external customers.
Responsible for records administration.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
Education and/or Experience
HS Diploma/GED or
1 year applicable work experience
Computer Skills
MS Office programs
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
$32k-38k yearly est. Auto-Apply 47d ago
Advisor Support & Sales Operations Specialist
First Command Financial Services 4.7
Fort Worth, TX jobs
How will this role impact First Command?
First Command was founded in 1958 by a retired military officer who was passionate about helping service members and their families strengthen their financial security. The company is seeking a leader who shares this passion for our mission. This role involves building and maintaining relationships with our field-force, providing product knowledge and support on all our products, and supporting the achievement of sales targets. The Internal Sales Support Specialist works closely with our product and solution leads to track results, follow-up and find opportunities and drive education and production results.
What will the employee do in this role?
Plan and execute three (3) proactive calls, one-on-one's, virtual trainings each day.
Enter all activities and cases in Salesforce- the same week they are executed.
Partner with the DSC on a Division Sales Plan using data to accelerate advisor penetration, drive the planning process, and grow sales in protection, investments, and banking.
Lead with the First Command holistic planning process and position solutions in the context of that process and client needs.
Act as an “ambassador” in the home office and with the field for the First Command vision, the holistic planning process, and the Integrated Sales structure and operating model.
Build trust and deep partnerships with District Advisors and advisors.
Build trust and a productive working relationship with your Division Sales Consultant.
Collaborate with the DSCs to deliver a systematic follow-up process for all training workshops, district events and sales meetings etc. Create Salesforce campaigns that align with each of these events.
Partner closely with the Solution-Leads, Product Management, and the Division Sales Consultant to deliver sales strategies to the DAOs, District Advisors and advisors.
Partner closely with the Solution-Leads and the Internal Specialists to leverage opportunity lists of clients, and advisors for in-field sales initiatives.
Partner with the DSCs to leverage the thought leadership and wholesaling horsepower of partner firms to drive sales in the region.
Partner with the DSCs on content for division education workshops and own the follow-up for these events.
Partner with the DSCs on content for District Client events and own the follow-up for these events.
Stay current on industry trends, new product development, and industry best practices.
Source learning and accreditation opportunities that will help expand your subject matter expertise and your sales skills.
Always represent First Command in the highest possible manner and ensure all sales activities comply with industry regulations and company policies.
What skills & qualifications do you need?
Should have strong interpersonal and relationship-building skills. They must be able to establish rapport with financial advisors and clients to effectively promote products and services.
A deep understanding of products, funds, or financial services offered by the First Command is crucial. This includes staying updated on product features, benefits, and market trends.
Effective communication is essential for explaining complex financial products in a clear and concise manner. This includes both written and verbal communication skills.
Being able to identify and address client needs, objections, or concerns is a valuable skill in this role.
Analyzing sales data and performance metrics is important for refining sales strategies and identifying areas for improvement.
Education
Bachelor's degree in business or finance preferred (EX07 & EX08) and required (EX09)
Work Experience
EX07 - 1+ years' experience
EX08 - 5+ years' experience
EX09 - 10+ years' experience
Experience analyzing and reporting on product performance, user feedback, market trends, and competitive analysis.
Experience within the financial services industry is particularly advantageous. Roles such as financial advisor, financial consultant, or junior analyst can provide a strong foundation in understanding investment products and financial markets.
Proficiency in ACE/Sales Support and other emerging technology.
Strong professionalism and ethical foundation.
Certifications
Series 6, 63, 65, and Life and Heath (EX07-EX09)
Required Knowledge, Skills and Abilities
Any experience that provides in-depth knowledge of the specific investment products or financial services offered by the hiring organization is a significant advantage.
Experience in roles that require strong customer service and interpersonal skills is beneficial. Customer service representatives, client relationship managers, or similar positions can help develop the necessary client-facing skills.
Experience working in cross-functional teams or roles that require collaboration.
Prior experience in sales is highly valuable.
#LI-NC1
#LI-Hybrid
$71k-107k yearly est. 60d+ ago
GTC New Business Specialist
Home Bancshares, Inc. 4.0
Amarillo, TX jobs
The GTC New Business Specialist is responsible for ensuring the timeliness and accuracy of new account documentation and incoming transfers are processed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Sets up new IRA, Escrow, Bond Proceeds and Gamma accounts. This duty is performed as needed.
2. Processes all incoming transfers, rollovers, and In-Kind requests. This duty is performed as needed.
3. Ensures all CIP/guidelines are followed per regulations. This duty is performed daily.
4. Reviews edit list for check's received and posted and ensure pending documents can be completed. This duty is performed daily.
5. Collects and maintains deceased account documentation and prepare checklist. This duty is performed as needed.
6. Communicates with Brokers and clients regarding problems or issues with paperwork. This duty is performed daily.
7. Conducts follow-up calls on pending incoming transfers. This duty is performed as needed.
8. Completes weekly tracking log report. This duty is performed weekly.
9. Conducts quality control on recently established new accounts and transfer processes. This duty is performed as needed.
10. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
11. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
12. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Accounting, Programming Languages, Word Processing/Typing
WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is regularly required to talk or hear; frequently required to walk, sit, use hands to finger, handle, or feel; and occasionally required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Not indicated.