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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $55,561 | $26.71 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Desktop Service Technician | $56,883 | $27 | - |
| 2 | Junior Help Desk Technician | $50,916 | $24 | - |
| 3 | Service Desk Analyst | $50,201 | $24 | - |
| 4 | Service Technician Associate | $49,436 | $24 | - |
| 5 | Service Technician | $49,338 | $24 | - |
| 6 | Service Center Analyst | $48,239 | $23 | - |
| 7 | Call Center Technician | $47,264 | $23 | - |
| 8 | Services Desk Technician | $47,133 | $23 | - |
| 9 | Senior Support Technician | $46,953 | $23 | - |
| 10 | Junior Technician | $46,662 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | New York University | $55,528 | $27 | - |
| 2 | University of Massachusetts Boston | $54,908 | $26 | - |
| 3 | Emerson College | $54,725 | $26 | - |
| 4 | Mount Holyoke College | $50,898 | $24 | - |
| 5 | Harvard University | $49,704 | $24 | - |
| 6 | Northeastern University | $47,793 | $23 | 1 |
| 7 | Vassar College | $46,570 | $22 | - |
| 8 | American University | $45,389 | $22 | - |
| 9 | Swarthmore College | $45,115 | $22 | - |
| 10 | Wellesley College | $44,832 | $22 | - |
| 11 | Suffolk University | $43,256 | $21 | - |
| 12 | Emmanuel College | $42,125 | $20 | - |
| 13 | Xavier University | $41,854 | $20 | - |
| 14 | Lesley University | $41,809 | $20 | - |
| 15 | Gustavus Adolphus College | $41,716 | $20 | - |
| 16 | Boston College | $41,306 | $20 | - |
| 17 | University of Rhode Island | $38,133 | $18 | 2 |
| 18 | Connecticut College | $34,293 | $16 | - |
| 19 | Wesleyan University | $33,949 | $16 | - |
| 20 | Northern Kentucky University | $32,556 | $16 | - |