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Simon Property Group jobs in Orlando, FL - 25 jobs

  • Coordinator, Marketing

    Simon Property Group 4.8company rating

    Simon Property Group job in Orlando, FL

    PRIMARY PURPOSE: The Marketing Coordinator collaborates closely with the Director of Marketing/Business Development, Assistant Director of Marketing, and Mall Manager to develop and execute mall marketing programs. This role involves implementing community-based programs, managing local and tourism marketing initiatives, fostering positive retailer and community relations and handling SBV administrative duties. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: Act as a liaison for tenants, conveying SBV initiatives such as Tourism Initiatives, Events, and special promotions. Collaborate closely with the Director of Marketing to formulate and implement a cohesive social media strategy and goals across platforms such as Instagram, TikTok, Facebook, and Twitter. Track metrics, experiment with new methods, and foster audience growth and engagement. Monitor, respond to, and cultivate community feedback on social media using available tools like YEXT to enhance engagement and customer loyalty. Adhere to policies and procedures related to each marketing department initiative within the center. Assist in on-site management of center events, promotions, and sponsorships, including pre and post-event follow-up. Implement platform programs professionally and promptly, contributing to result measurement. Maintain a polished appearance of common areas, including marketing materials, signage, and displays, ensuring all information is current and relevant. Aid in marketing initiatives targeting both tenants and customers to enhance the center's overall perception. Contribute to the execution and coordination of the property-wide Customer Service Initiative, collaborating with various departments. Actively participate in community-centric events, networking, and community outreach efforts. Manage collateral by assisting in the ordering, installation, and removal associated with events, promotions, and sponsorships. Provide administrative support by completing and submitting reports, recaps, and surveys related to center events, promotions, and sponsorships. Support administrative elements and approvals of sponsorship/event deals, including contracting, deal entry, proof of performance, payment collection, contract renewal, revenue forecasting, and reporting. Increase retailer participation in corporate and local events, including tourism programs and coupon book promotions. Offer assistance to co-workers and other departments as requested by the supervisor, participating in team meetings and efforts to achieve the center's goals. Assist in the preparation of contracts and purchase orders. Manage the mall website, oversee Social Media communications, create retailer newsletters, and develop collateral material. Keep abreast of industry trends, monitor emerging platforms, and analyze competitor activities. Play a pivotal role in the marketing team by providing advice and contributing to marketing strategies, tourism programming, and retailer integration. Support DMBD & ADMBD in coordinating materials, presentations, and preparations required for trade shows. Increase retailer participation in Tourism initiatives, such as FAMS, Community events, and Concierge events. Act as the primary contact for Shop and Stay Packages, Group Tours, and Programs with hotels. Assist in Tour Operator follow-up, outreach, and coordination for tourism vouchers with clients. Track and analyze tourist traffic, including groups and free independent travelers. Coordinate Group/Tourism Programs and FAM/Property Tours, collaborating with ADMBD in all aspects. Offer assistance to co-workers and other departments as requested by the supervisor, participating in team meetings and efforts to achieve the center's goals. MINIMUM QUALIFICATIONS: College degree preferred 3 years of experience in sales, sponsorship, strategic marketing, event management, and budgeting Knowledge of retail management, marketing, tourism, social media or communication Ability to handle multiple projects simultaneously Well-developed oral and written skills Sound fiscal management and budgeting skills Excellent word processing, Excel, and Power Point skills Flexibility to work varied schedules including weekends and evenings Bilingual is a plus
    $37k-54k yearly est. Auto-Apply 6d ago
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  • Assistant Director, Operations

    Simon Property Group 4.8company rating

    Simon Property Group job in Orlando, FL

    The successful candidate's responsibilities will include, but not be limited to: Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans Ensures property safety systems are up to code, maintained and inspected Conducts daily walk-through's of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget Partners with the Operations Director to manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget Become comfortable with the work process for both capital projects and ongoing services - including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment Monitors cleaning services provided through contracts that require rigorous oversight. Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation Reads and interprets paper- or computer-based engineering drawings and schematic diagrams Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs Works with security and local officials to plan and oversee a fire safety program. Supports preparation for emergency and disaster response Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets. Oversees contractors performing capital work Interacts with Portfolio Director of Operations and Energy Services Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD Develop staff members by enhancing their roles and broadening their experiences. Give recognition for good performance and effectively counsel poor performance. Complete performance reviews with thorough and objective feedback Resolve tenant lease and non-lease concerns related to facility operations Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.) Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations Manage operations purchasing program and asset inventory Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy Other duties as assigned MINIMUM QUALIFICATIONS: Bachelor's degree in related field Minimum three years of experience in facility/maintenance operations Ability to read and understand blue prints, CAD drawings and other schematics Ability to communicate effectively both orally and in writing Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner Valid Driver's License Ability to lift and carry up to 50 pounds
    $63k-83k yearly est. Auto-Apply 21d ago
  • Construction Field Representative

    Simon Property Group Inc. 4.8company rating

    Simon Property Group Inc. job in Orlando, FL

    Experienced Field Representative for an onsite role with large national Owner/Developer. Individual must be highly motivated, possessing both professional and effective communication skills. The ideal candidate will have a track record of successfully completed projects within the retail, hospitality and/or multi-family sectors. Must be able to work efficiently, and perform well both independently, as well as within team environments of varying sizes. Potential candidates will have a history of working both comfortably and tactfully as liaison between the Architect, the General Contractor/Construction Manager and Owner's Project Manager. Attention to detail and commitment to delivering high-level projects is essential. Principal Responsibilities: The successful candidate's responsibilities will include, but not be limited to: * Provide direct day-to-day on-site supervision of construction projects to ensure materials and construction meet Project specifications. * Communicate daily with Project Manager, Director of Field Operations and Developer to review goals, schedule, progress, and strategies to deliver on time projects within budget. * Monitor and update schedules, including preparation of detailed short-term schedules. Identify milestone goals and track critical path activities. * Immediately report deficiencies, unforeseen conditions, design conflicts, opportunities, and other issues which could impact the project while seeking both time and budget opportunities to be presented to Project Management in order to more efficiently complete construction sequences and tasks . * Consistently Monitor site logistics and planning in conjunction with General Contractor in order to facilitate efficient day to day contractor activities while ensuring minimal disruptions to the property's operations. * Review work in-place with submittals for compliance with plans, specifications, manufacturer's recommendations and approved installation methods as well as company standards. * Obtain/review costs for changes and submit to Project Manager for approval. * Review sub/trade contractor payment applications with the General Contractor to verify work in place and in compliance with construction documents. * Maintain professional relationships with General Contractor, Architects, Engineers, and AHJ representatives. * Accompany various inspectors on their inspections, review site inspections/testing and maintain recordkeeping of all results. * Work with the General Contractor's Safety team to communicate and enforce Safety and Health Management Program to maintain safety standards. * Monitor contractor's materials and labor. * Coordinate deliveries, handling, storage, and protection of Owner-provided materials and equipment. * Prepare and submit weekly progress reports utilizing company standard documentation and recording practices to ensure efficient future accessibility to historical project data to include Submittals, RFI's, ASI's, OAC and relevant meeting minutes, 3rd party inspections, etc. * Inspect project after substantial completion along with site engineer, General Contractor and Architect. * In certain cases, coordinate with retail tenant coordinator to ensure timely delivery of retail tenant spaces in accordance with the project specifications and provisions mandated within lease agreements. * Coordinate turnover of various elements, e.g. leasing offices, amenity spaces, tenant spaces, etc. Experience / Skills: * Detail-oriented, self-starter with a passion for success. * Solid communication skills - both verbal and written. * High sense of urgency, with the ability to multi-task. * Familiarity with requirements of drawings and specifications and with terms and conditions of Project Contracts, Subcontracts, and Purchase Orders. Strong Knowledge of the following: * Civil construction methods, materials, and typical details * Earthwork, shoring, soil conditioning, stabilization, excavation, and deep foundations * Infrastructure and Utilities, especially stormwater * Structural concrete, elevated decks, and parking structures * Structural steel, wood framing, floor and roof trusses, and rated assemblies * MEP, with emphasis on Fire Protection and Life Safety * Local, state, and regional building codes * Waterproofing systems and protocols * Fair Housing Act and ADA standards Minimum 10 years Supervisory Experience in one or more of the following areas: * Retail tenant, Big box, lifestyle, renovation, re-demising and re-purposing of existing commercial/retail structures * Mid-rise wood-frame multi-family; * Mid-rise/High-rise hospitality; * Office construction; * Structural concrete, including podiums, parking structures, and post tension structures; * Structural steel and light gauge metal framing. Required Technical Skills: * Microsoft Word, Excel, Outlook * MS Project or Primavera P6 * Bluebeam * Ability to read and understand construction plans * Understanding of basic field dimensions, layouts, grades, elevations Preferred Skills: * Project Management Software (ex. Procore, Plan Grid, etc.) * Bachelor's Degree in Construction, Engineering, or Architecture * OSHA 10 or OSHA 30 * First Aid/CPR certification, etc. * Estimating * LEED certified
    $57k-90k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Guest Services

    Simon Property Group Inc. 4.8company rating

    Simon Property Group Inc. job in Orlando, FL

    PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: * Interview candidates for guest services positions; make hiring recommendations to Management. * Complete weekly detailed schedule to ensure appropriate staffing * Coordinate with the Director of Marketing and Business Development to ensure all training of staff is completed and that staff members adhere to policies and procedures. * Providing training, retraining, counseling and disciplinary action, as appropriate. Report issues to Director of Marketing and Business Development. * Resolve customer complaints or issues, when possible. * Update reference materials, as needed. * Coordinate with marketing to be knowledgeable about all Center, Regional and Corporate marketing initiatives involving the Guest Services staff and communicate the information to staff. * Communicate with tour operators. * Assign, specific responsibilities to Guest Services Representatives: maintaining sufficient inventory of forms and supplies; organizing and ensuring sufficient inventory of marketing materials, ordering, organizing and maintaining inventory of tourism brochures; ensuring table tent program is managed, of table tents, and lost and found. Ensure each of the assignments is done correctly and in a timely manner. * Ensure staff members routinely recommend gift cards and other amenities, as well as requesting donations to the Simon Youth Foundation. * Ensure staff members perform "roving" concierge duties to maximize our interaction and customer service to shoppers. * Create a work environment that supports innovation, creativity and teamwork. * Lead and provide guidance to the team of guest services professionals to enhance the shopping experience for shoppers. * Encourage, through role modeling and active support, a guest services team that readily accepts and adopts change. * Regularly provide personal recognition to individuals who deliver superior performance to reinforce standards of excellent work. * Provide regular coaching and feedback to customer service staff and assist the Director of Marketing and Business Development in assessing team and individual performance. * Complete all tasks required of Guest Services Supervisor flawlessly. MINIMUM QUALIFICATIONS: * High school diploma or equivalent. Some college or professional school preferred * Minimum of 3 to 5 years of guest services experience in fast-paced environment * Solid mathematical skills * Previous supervisory experience preferred * Must be fluent in English (oral & written); Proficiency in at least one other language is preferred (French, Spanish, Portuguese, Mandarin, Japanese, Korean, German) * Proficient user of Microsoft Office (Word, Excel, PowerPoint) * Ability to spend 100% of his/her time on their feet when providing services to all internal and external customers * Aptitude for understanding financial reports and extracting information * Strong working knowledge of various computer software such as Microsoft Office, JD Edwards, OneWorld, and Web based input software * Effective verbal and written communication * Strong organizational and interpersonal skills with attention to detail
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Service Technician, HVAC Repair

    Sears 4.3company rating

    Winter Park, FL job

    HVAC Repair Technician Why an HVAC Repair Technician career might be right for you: * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions. * You like fixing things - Getting things working again is a satisfying outcome. You did that! * You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners. * You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes. Why a career with Sears Home Services is right for you: * Great hourly rates - great hourly base rate salary, depending on experience. * Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%. * More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year. * Flexible schedules - Sears techs are NOT on call. * Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round. * Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed! * Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills * Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years! * Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
    $27k-35k yearly est. 15d ago
  • Manager, Project-Construction

    Simon Property Group Inc. 4.8company rating

    Simon Property Group Inc. job in Orlando, FL

    PRIMARY PURPOSE: This position is accountable for the planning, organization, scheduling, budgeting, and execution of 4 to 5 assigned new regular retail mall development and/or mall renovation projects on a timely basis and within budget. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: The following responsibilities are project specific and dependent. These activities may or may not be delegated to subordinate staff for actual action and/or follow up with final reporting being through the Project Manager: * Participates in project planning with Developer responsible for project as dictated by demands of the project; contributes to site planning, preliminary building design, prospective project budgeting and scheduling. * As needed, coordinates with city planning officials, owners of adjoining properties, utilities and city, state, and federal government agencies to gain cooperation, commitments, and easement changes, etc. * Prepares, obtains approval of, and monitors actual construction budgets inclusive of related soft costs; oversees and identifies budget revisions and reports status to Developer. * Coordinates final project design scope with in-house and outside architects and engineers. Prepares or supports preparation of requests for bids; obtains and reviews bids; recommends outside contractors for approval; negotiates contract terms. * Monitors and controls the progress of projects; manages activities of general contractor of sub-contractors for each project. * Develops and ensures compliance with schedule; insures compliance with specifications. * Approves change orders or negotiates changes with contractors. * Reviews draw requests and ensure completion of specific work; approves invoices for payment. * Interfaces on-site tenant construction through Tenant Coordinators. * Coordinates and negotiates responsibilities and activities with major tenants and/or department stores. Contracts: * The incumbent has frequent contact with Development personnel who establish broad design and budget parameters. * Obtains the expertise and recommendations of Architecture, Tenant Coordination and Operations personnel. * Negotiates with contractors and various government entities and regulatory agencies as applicable. Other: * The incumbent is accountable for the design and construction process of projects while using the expertise of internal and external personnel. While budget, schedule and choice of general contractors must be approved, responsibility for completing the project within those parameters lies with the incumbent. * The major challenges of this position are coordination of many aspects of multiple projects and managing the activities of general contractor, subcontractors, engineers, architects, and other personnel not directly associated with SPG. MINIMUM QUALIFICATIONS: * Performance duties of this position requires extensive knowledge of retail construction management, including site work, structural, mechanical, and architectural considerations, electrical distribution and other utilities, landscaping and paving. * Well-developed interpersonal skills are required. * Knowledge of budgeting, cost estimating and supervisory skills are necessary. * Normally, the required background is obtained through attainment of a B.S. degree in Architecture, Engineering or Building Services (Construction Management) * 10 or more years of construction management experience or the equivalent.
    $77k-102k yearly est. Auto-Apply 56d ago
  • Sales Associate

    Sears 4.3company rating

    Winter Park, FL job

    We are a fortune 500 company and are known for standing behind our products, service & integrity. Sears Home Improvement Products is a national leader in the do-it-for-me home improvement field, with product lines that include: HVAC heating and cooling products; Roofing, Windows, Siding, Entry Doors, Attic Insulation, and Garage Doors as well as cabinet re-facing, bathroom updates and kitchen remodeling. Job Description Sears Parts Direct is currently recruiting permanent In-Store Sales Associates for our Appliance Parts Stores in the Winter Park store. By joining Sears Home Services you will be joining the #1 national provider of appliance repair services. We have more than 7 million repair parts and accessories available for sale via Parts Direct, protect more than 20 major appliances and household systems through our comprehensive Home Warranty plan, and provide an extensive array of home improvement services. What's in it for you? The ability to earn sales bonuses ON TOP of an already competitive hourly rate. Opportunities for advancement and the chance to join a great team of people The ability learn about the repair parts / service industry; a great job skill which will assist you in your personal and professional goals Some of the most flexible schedules and hours in the retail industry. No overnight shifts. Discounts at all Sears and Kmart stores Benefit options for Full-time employees Below is just a snap-shot of some of the duties this entry level position is responsible for: Providing positive front-line contact with our customers Determining and meeting customer needs Attaining personal sales goals Creating customer enthusiasm Opening and closing responsibilities Inventory and merchandising of parts Proficient in computers Qualifications Job Requirements: · Must be 18 years or older Preferred Skills: · Previous customer service experience in store environment · Previous suggestive sales experience Equal Opportunity Employer / Disability / Vet Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-27k yearly est. 1d ago
  • Asset Protection - Agent - Winter Park Square Rack

    Nordstrom Inc. 4.5company rating

    Winter Park, FL job

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: * Protect People by providing support for employee and customer safety. * Protect Physical Spaces by protecting our assets which include both building and merchandise. * Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: * Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. * Identify theft trends by leveraging technology, reporting and surveillance tactics. * Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. * Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. * Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. * Use video systems to monitor theft activity and support investigations. * Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. * Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. * Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. * Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. * Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. * Testify in court when summoned for criminal and/or civil cases. * Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… * The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. * Have detailed, clear and concise verbal and written skills. * Good interpersonal and communication skills. * The ability to maintain a high level of confidentiality. * A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. * Accountability, initiative, and a high level of ownership. * The ability to work a flexible schedule based on business needs. * Meet any state and local licensing requirements. * Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $21.95 - $22.85 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $22-22.9 hourly Auto-Apply 9d ago
  • College Management Trainee- Financial Analyst

    Sears 4.3company rating

    Longwood, FL job

    Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Job Description The Management Trainee, Home Improvement partners with leadership team to complete a twelve month training program with a focus on a defined track that the candidate will be hired to complete. This position is expected to learn all aspects of the Home Improvement business for the track hired into during a twelve month program. Requirements include the successful completion of all assessments, manager evaluations and knowledge based tests in order to progress to the next assignment. Must display the leadership competencies required for each track upon completion of the program. Tracks will encompass various areas of the Home Improvement business including Sales, Production, Call Center Operations, Business Analytics or HVAC (Heating, Ventilation, and Air Conditioning). Upon completion the individual must demonstrate proficiency of all job assignments and be able to assume a salaried manager role at the end of the twelve month term. Qualifications Job Requirements : Graduated college this year or will be graduating by December 2016 Bachelors degree in Finance, Accounting, or Economics Ability to communicate clearly and effectively (both orally and in writing) with associates, managers, consumers and others to inspire audience and gain support. Project management, organizational and time management skills. Ability to self-manage assigned projects and work effectively under deadlines and deliver projects on time. Champions change and displays energy when introduced to new opportunities and process. Ability to remain productive and composed when under pressure or stress. Ability to lift and carry product as required within each track. Occasional lifting of sample cases that individually do not exceed 40 lbs. is required for those entering the sales track. Depending on the product, sample case weight can range from 5-40 lbs. Understands the importance and impact of initiatives and makes the right trade-offs when establishing priorities. Ability to represent the Company in a business-like and professional manner as described in the Code of Conduct and Sears' Ethical Business practices. Proficient computer skills in Microsoft Office (Word, Excel and Outlook) Equal Opportunity Employer / Disability / Vet. Additional Information All your information will be kept confidential according to EEO guidelines.
    $45k-57k yearly est. 1d ago
  • Marketing Rearch Analyst - Marketing Analytics

    Sears 4.3company rating

    Longwood, FL job

    Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Job Description The Territories & Forecasting Marketing Analyst is responsible for gathering, compiling and forecasting multiple statistics and trends by product, source and market in order to gauge current and future results, trends and business potential. Analyze the results of the statistical projects, identify key trends and issues and develop recommendations for Direct Marketing Managers. Job Duties/Responsibilities: • Assists Finance in updating the District Rolling Forecast (DRF) monthly or as needed for forecasting purposes • Updates the Appointment Mix forecast by product, market and month in order to determine adjustments to the monthly DRF updates. Cross-checks outcome against DRF and finance to make sure revenue assumptions are similar • Updates Marketing Update Report weekly along with other associated reports. • Creates trend reports for sources, such as In-Store to better determine costs and growth forecasts • Participates in the budgeting process, including creating seasonality, gross close rate and confirmation rate annual trends by product, region and source • Creates and updates monthly and weekly MOR grids for Home Improvement and Parts Direct. • Assists in compiling demographic analysis data for strategy. • Analyzes results at the geographic level for territory adjustment recommendations. • Creates forecasts for market/product expansions or changes based on historical data, including inputting and distributing information on territory changes and mapping the changes • Maintains market/territory definition tables Qualifications Education Requirements : Bachelor's Level Degree Years of Related Experience: 3-4 Years Required Skills: • Advanced Excel knowledge • Excellent analytical, organizational and communication skills • Ability to establish own priorities and to work well independently • Good working knowledge of cube based programs, Access and PGP encryption • Good working knowledge of Profit and Loss worksheets (margins, fixed and variable costs) Additional Information All your information will be kept confidential according to EEO guidelines. Sears is an Equal Opportunity /Affirmative Action Employer - Minorities/Veterans/Females/Disabled
    $43k-63k yearly est. 1d ago
  • Project Manager-Specialty Retail

    Simon Property Group Inc. 4.8company rating

    Simon Property Group Inc. job in Orlando, FL

    PRIMARY PURPOSE: We are seeking an experienced Specialty Retail Project Manager to oversee design and construction coordination for specialty retail tenants, including big-box anchors, junior anchors, restaurants, theaters, and outparcel developments. This role ensures timely store openings, adherence to budget, and compliance with tenant and landlord design standards. The position also manages landlord work obligations outlined in executed leases and handles multiple projects across various retail centers simultaneously. PRINCIPAL RESPONSIBILITIES: * Project Planning & Coordination * Collaborate with developers during initial planning stages based on tenant criteria. * Contribute to site planning, building design, budgeting, and scheduling. * Define and manage project scope, timelines, and budgets with internal and external teams, including architects, engineers, contractors, and mall operations. * Lease & Design Compliance * Negotiate tenant lease criteria and prototypical work exhibits through Legal and Development teams. * Review and approve landlord construction documents, contracts, and budgets. * Monitor tenant review and approval processes for landlord documents. * Construction Oversight * Ensure compliance with schedules and construction specifications. * Manage tenant turnover and delivery of premises. * Oversee formal lease notifications and project closeout procedures. * Maintain landlord construction responsibilities as defined in executed leases. * Budget & Reporting * Track and report project milestones and budget revisions. * Manage projects with annual budgets ranging from $5M to $25M. * Additional Duties * Attend meetings, review drawings, and determine scope of work. * Perform other tasks as assigned by the supervisor. Qualifications * Education & Experience * Bachelor's degree in Construction Management, Architecture, or related field. * 5+ years of experience in cost estimating preconstruction, tenant design, or retail construction management. * Skills & Competencies * Strong knowledge of construction processes, including site work, architectural design, structural, mechanical, and electrical systems. * Proficient in Microsoft Word, Excel, Project, and Outlook. * Excellent organizational, analytical, and decision-making skills. * Ability to work in a team environment and meet deadlines. * Strong interpersonal and communication skills. * Comfortable with emerging technology and software tools.
    $79k-107k yearly est. Auto-Apply 60d+ ago
  • Hiring Sales Reps. Home Improvement Exterior and Interior Products. Leads provided.

    Sears 4.3company rating

    Deltona, FL job

    *************************** Project Sales Consultants are a part of the In-Home Outside Sales Team. This role is full-time / 100% commission / W-2 with benefits where reps typically earn between $45K - $80K and top performers up to $90k+ annually! The majority of our Sales Reps visit the local sales office once a week, and on the remaining days, they receive their scheduled appointments via email and go to those appointments from their home. Consultants territories are approximately up to 2 hours around your home zip code. This position offers excellent compensation opportunities with pre-confirmed and pre-set appointments with customers. T his is not door to door sales - consumers have made contact with Sears, requesting an estimate on our Home Improvement Products.) This position offers excellent compensation opportunities, pre-confirmed and pre-set appointments with customers! This is not door to door sales - consumers have made contact with Sears, requesting an estimate on our Home Improvement Products. We value your time! What do we provide? •Great benefits- Medical / Dental / Vision Coverage •3 weeks of paid training •Up to three pre-set, pre-qualified, and pre-confirmed appointments/leads daily from our National Sales center •Laptop with design software •Fuel Reimbursement Plan •Great opportunities for career advancement •No experience? No problem - Sears will train anyone with the right passion and drive •No cap on commission earnings - sky is the limit! You must register at : *************************** Come out to meet directly with our leadership team to discuss career opportunities! We provide all the tools you need to be successful, including paid training so you can focus on closing our top of the line products! Equal Opportunity Employer / Disability / Vet VISIT OUR WEBSITE FOR LOCATION AND DETAILS: *************************** Responsibilities / Requirements 1.All of our Sales Project Consultant positions require extensive local market area travel with the use of a personal vehicle to travel to appointments. 2.Must have valid driver's license and carry required level of automobile insurance. 3.This position requires the ability to lift sample cases of selected home improvement products. The sample cases individually do not exceed 40lbs, depending on the product sample case weight can range from 5lbs to 40lbs. 4.Must be computer proficient. 5.Must have the ability to work a 5 day work week, which includes Saturdays. Additional days may be required based on volume and seasonality, in addition to the flexibility to work afternoon, evening and weekend hours. 6.Ability to negotiate contracts and communicate effectively both verbally and in writing. 7.Candidate must have excellent customer service, listening and influencing skills and have a passion for improving the lives of our customers. 8.A minimum of a High School Diploma or Equivalent. Additional Information All your information will be kept confidential according to EEO guidelines.
    $45k-80k yearly 1d ago
  • Management Trainee - Financial/Marketing Analyst track

    Sears 4.3company rating

    Longwood, FL job

    Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Job Description The Management Trainee partners with leadership team to complete a twelve month training program with a focus on a defined track that the candidate will be hired to complete. This position is expected to learn all aspects of the Home Improvement business for the track hired into during a twelve month program. Must display the leadership competencies required for each track upon completion of the program. Tracks will encompass various areas of the Home Improvement business including Sales, Production, Call Center Operations, Business Analytics or HVAC (Heating, Ventilation, and Air Conditioning). Upon completion the individual must demonstrate proficiency of all job assignments and be able to assume a salaried manager role at the end of the twelve month term. Job Duties/Responsibilities: Drives a strong culture of analytics and sound decision making that identifies key problems and can make recommendations to appropriate leadership regarding solutions to business challenges. Proactively leverages all resources and tools available to create a seamless home improvement experience. Interacts with various levels in the district, call center or at corporate to learn and demonstrate effective ways to satisfy members with home improvement projects and inspire others. Gathers data and relevant information systematically; probes to better understand the data and uses information and reason to generate multiple solutions. Supports business strategy by effectively commanding action through written and oral communication, presentations, and discussions; communicates in a manner that promotes understanding and commitment. Develops accurate insights into people and organizational dynamics; leverages these insights to provide recommendations on ways to improve key business results and improve employee engagement. Executes all program requirements including passing all knowledge based tests as well as manager evaluations. Focuses on the four key results by living the SHC Cultural Beliefs every day. Qualifications Job Requirements Enrolled in partnered university or college Ability to communicate clearly and effectively (both orally and in writing) with associates, managers, consumers and others to inspire audience and gain support. Project management, organizational and time management skills. Ability to self-manage assigned projects and work effectively under deadlines and deliver projects on time. Champions change and displays energy when introduced to new opportunities and process. Ability to remain productive and composed when under pressure or stress. Ability to lift and carry product as required within each track. Occasional lifting of sample cases that individually do not exceed 40 lbs. is required for those entering the sales track. Depending on the product, sample case weight can range from 5-40 lbs. Understands the importance and impact of initiatives and makes the right trade-offs when establishing priorities. Ability to represent the Company in a business-like and professional manner as described in the Code of Conduct and Sears' Ethical Business practices. Proficient computer skills in Microsoft Office (Word, Excel and Outlook) Education Experience: Bachelor's Level Degree Years of Related Experience : None Driver's License Required: Yes Travel Requirements: 50% Age Requirement: 18+ Preferred Skills: Prior experience in leadership roles; either professionally or in extracurricular activities Prior experience with lead tracking, appointment center or call center systems Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-65k yearly est. 1d ago
  • Management Trainee - Call Center Manager track

    Sears 4.3company rating

    Lake Mary, FL job

    Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Job Description The Management Trainee partners with leadership team to complete a twelve month training program with a focus on a defined track that the candidate will be hired to complete. This position is expected to learn all aspects of the Home Improvement business for the track hired into during a twelve month program. Must display the leadership competencies required for each track upon completion of the program. Tracks will encompass various areas of the Home Improvement business including Sales, Production, Call Center Operations, Business Analytics or HVAC (Heating, Ventilation, and Air Conditioning). Upon completion the individual must demonstrate proficiency of all job assignments and be able to assume a salaried manager role at the end of the twelve month term. Job Duties/Responsibilities: Drives a strong culture of analytics and sound decision making that identifies key problems and can make recommendations to appropriate leadership regarding solutions to business challenges. Proactively leverages all resources and tools available to create a seamless home improvement experience. Interacts with various levels in the district, call center or at corporate to learn and demonstrate effective ways to satisfy members with home improvement projects and inspire others. Gathers data and relevant information systematically; probes to better understand the data and uses information and reason to generate multiple solutions. Supports business strategy by effectively commanding action through written and oral communication, presentations, and discussions; communicates in a manner that promotes understanding and commitment. Develops accurate insights into people and organizational dynamics; leverages these insights to provide recommendations on ways to improve key business results and improve employee engagement. Executes all program requirements including passing all knowledge based tests as well as manager evaluations. Focuses on the four key results by living the SHC Cultural Beliefs every day. Qualifications Job Requirements : Enrolled in partnered university or college Ability to communicate clearly and effectively (both orally and in writing) with associates, managers, consumers and others to inspire audience and gain support. Project management, organizational and time management skills. Ability to self-manage assigned projects and work effectively under deadlines and deliver projects on time. Champions change and displays energy when introduced to new opportunities and process. Ability to remain productive and composed when under pressure or stress. Ability to lift and carry product as required within each track. Occasional lifting of sample cases that individually do not exceed 40 lbs. is required for those entering the sales track. Depending on the product, sample case weight can range from 5-40 lbs. Understands the importance and impact of initiatives and makes the right trade-offs when establishing priorities. Ability to represent the Company in a business-like and professional manner as described in the Code of Conduct and Sears' Ethical Business practices. Proficient computer skills in Microsoft Office (Word, Excel and Outlook) Education Experience: Bachelor's Level Degree Years of Related Experience : None Driver's License Required: Yes Travel Requirements: 50% Age Requirement: 18+ Preferred Skills: Prior experience in leadership roles; either professionally or in extracurricular activities Prior experience with lead tracking, appointment center or call center systems Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-35k yearly est. 1d ago
  • Supervisor, Guest Services

    Simon Property Group 4.8company rating

    Simon Property Group job in Orlando, FL

    PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: Interview candidates for guest services positions; make hiring recommendations to Management. Complete weekly detailed schedule to ensure appropriate staffing Coordinate with the Director of Marketing and Business Development to ensure all training of staff is completed and that staff members adhere to policies and procedures. Providing training, retraining, counseling and disciplinary action, as appropriate. Report issues to Director of Marketing and Business Development. Resolve customer complaints or issues, when possible. Update reference materials, as needed. Coordinate with marketing to be knowledgeable about all Center, Regional and Corporate marketing initiatives involving the Guest Services staff and communicate the information to staff. Communicate with tour operators. Assign, specific responsibilities to Guest Services Representatives: maintaining sufficient inventory of forms and supplies; organizing and ensuring sufficient inventory of marketing materials, ordering, organizing and maintaining inventory of tourism brochures; ensuring table tent program is managed, of table tents, and lost and found. Ensure each of the assignments is done correctly and in a timely manner. Ensure staff members routinely recommend gift cards and other amenities, as well as requesting donations to the Simon Youth Foundation. Ensure staff members perform “roving” concierge duties to maximize our interaction and customer service to shoppers. Create a work environment that supports innovation, creativity and teamwork. Lead and provide guidance to the team of guest services professionals to enhance the shopping experience for shoppers. Encourage, through role modeling and active support, a guest services team that readily accepts and adopts change. Regularly provide personal recognition to individuals who deliver superior performance to reinforce standards of excellent work. Provide regular coaching and feedback to customer service staff and assist the Director of Marketing and Business Development in assessing team and individual performance. Complete all tasks required of Guest Services Supervisor flawlessly. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Some college or professional school preferred Minimum of 3 to 5 years of guest services experience in fast-paced environment Solid mathematical skills Previous supervisory experience preferred Must be fluent in English (oral & written); Proficiency in at least one other language is preferred (French, Spanish, Portuguese, Mandarin, Japanese, Korean, German) Proficient user of Microsoft Office (Word, Excel, PowerPoint) Ability to spend 100% of his/her time on their feet when providing services to all internal and external customers Aptitude for understanding financial reports and extracting information Strong working knowledge of various computer software such as Microsoft Office, JD Edwards, OneWorld, and Web based input software Effective verbal and written communication Strong organizational and interpersonal skills with attention to detail
    $29k-33k yearly est. Auto-Apply 21d ago
  • Appliance & Refrigeration Repair Tech - Full & Part Time

    Sears 4.3company rating

    Winter Park, FL job

    Appliance and Refrigeration Repair Technician Why an Appliance Repair Technician career might be right for you: * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions * You like fixing things - Getting things working again is a satisfying outcome. You did that! * You like helping others - You're the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners * You like to be on the move - You're on the road and welcomed into customers' homes every day Why a career with Sears Home Services is right for you: * Great hourly rates - $18 - $30 / hourly base rate, depending on experience, certification and location. * Benefits - Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year. * 401k match - Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary. * More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year. * Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round. * Expert training - Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years. * Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills. * Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years! * Tools Provided - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
    $18-30 hourly 39d ago
  • Asset Protection - Agent - Winter Park Square Rack

    Nordstrom 4.5company rating

    Winter Park, FL job

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $21.95 - $22.85 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $27k-33k yearly est. Auto-Apply 10d ago
  • Sales Associate

    Sears 4.3company rating

    Winter Park, FL job

    We are a fortune 500 company and are known for standing behind our products, service & integrity. Sears Home Improvement Products is a national leader in the do-it-for-me home improvement field, with product lines that include: HVAC heating and cooling products; Roofing, Windows, Siding, Entry Doors, Attic Insulation, and Garage Doors as well as cabinet re-facing, bathroom updates and kitchen remodeling. Job Description Sears Parts Direct is currently recruiting permanent In-Store Sales Associates for our Appliance Parts Stores in the Winter Park store. By joining Sears Home Services you will be joining the #1 national provider of appliance repair services. We have more than 7 million repair parts and accessories available for sale via Parts Direct, protect more than 20 major appliances and household systems through our comprehensive Home Warranty plan, and provide an extensive array of home improvement services. What's in it for you? The ability to earn sales bonuses ON TOP of an already competitive hourly rate. Opportunities for advancement and the chance to join a great team of people The ability learn about the repair parts / service industry; a great job skill which will assist you in your personal and professional goals Some of the most flexible schedules and hours in the retail industry. No overnight shifts. Discounts at all Sears and Kmart stores Benefit options for Full-time employees Below is just a snap-shot of some of the duties this entry level position is responsible for: Providing positive front-line contact with our customers Determining and meeting customer needs Attaining personal sales goals Creating customer enthusiasm Opening and closing responsibilities Inventory and merchandising of parts Proficient in computers Qualifications Job Requirements: · Must be 18 years or older Preferred Skills: · Previous customer service experience in store environment · Previous suggestive sales experience Equal Opportunity Employer / Disability / Vet Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-27k yearly est. 60d+ ago
  • Marketing Rearch Analyst - Marketing Analytics

    Sears 4.3company rating

    Longwood, FL job

    Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Job Description The Territories & Forecasting Marketing Analyst is responsible for gathering, compiling and forecasting multiple statistics and trends by product, source and market in order to gauge current and future results, trends and business potential. Analyze the results of the statistical projects, identify key trends and issues and develop recommendations for Direct Marketing Managers. Job Duties/Responsibilities: • Assists Finance in updating the District Rolling Forecast (DRF) monthly or as needed for forecasting purposes • Updates the Appointment Mix forecast by product, market and month in order to determine adjustments to the monthly DRF updates. Cross-checks outcome against DRF and finance to make sure revenue assumptions are similar • Updates Marketing Update Report weekly along with other associated reports. • Creates trend reports for sources, such as In-Store to better determine costs and growth forecasts • Participates in the budgeting process, including creating seasonality, gross close rate and confirmation rate annual trends by product, region and source • Creates and updates monthly and weekly MOR grids for Home Improvement and Parts Direct. • Assists in compiling demographic analysis data for strategy. • Analyzes results at the geographic level for territory adjustment recommendations. • Creates forecasts for market/product expansions or changes based on historical data, including inputting and distributing information on territory changes and mapping the changes • Maintains market/territory definition tables Qualifications Education Requirements : Bachelor's Level Degree Years of Related Experience: 3-4 Years Required Skills: • Advanced Excel knowledge • Excellent analytical, organizational and communication skills • Ability to establish own priorities and to work well independently • Good working knowledge of cube based programs, Access and PGP encryption • Good working knowledge of Profit and Loss worksheets (margins, fixed and variable costs) Additional Information All your information will be kept confidential according to EEO guidelines. Sears is an Equal Opportunity /Affirmative Action Employer - Minorities/Veterans/Females/Disabled
    $43k-63k yearly est. 60d+ ago
  • Call Center Team Manager

    Sears Holdings 4.3company rating

    Lake Mary, FL job

    Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives. Job Description The Team Manager is responsible for providing excellent sales and customer service through development and performance management of team members by inspiring, monitoring, coaching, and providing feedback. This position promotes the sales of products, strengthens customer relationships, and mentors and coaches inside personnel. Additionally, this position performs administrative duties, including hiring, scheduling, performance managing, and application of organizational policies and procedures. This position also provides leadership by delegating and empowering associates, recognizing and rewarding customer centric and sales behaviors, and communicating openly with the team. RESPONSIBILITIES: Directly supervises a team of call center agents in a service environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality monitoring, and deficiency management. Supports and communicates business goals, quality standards, processes and procedures, and policies. Administers motivational programs that include incentives, contests, and team performance programs. Participates in the interviewing process and makes hiring recommendations. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace; consults Department Manager and/or HR for guidance as needed. May handle escalated customer issues. // Qualifications REQUIREMENTS: Supervisory or demonstrated team leadership experience required. Call center and/or sales experience preferred. Proficiency in office software required, MS Word/Excel preferred. Willingness to relocate for future promotional opportunities preferred. Additional Information All your information will be kept confidential according to EEO guidelines. COPY LINK or CLICK TO APPLY: ******************************************************************************************************
    $29k-35k yearly est. 60d+ ago

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