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  • Entry Level-Virtual Team Leader

    Globe Life: Zuzick Organization

    Remote job

    Benefits Representative 100% Virtual 65,000-80,000 40 Hours per Week Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Us? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: We're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
    $44k-87k yearly est. 5d ago
  • Biomedical Site Lead (Bronx, NY)

    Philips Healthcare 4.7company rating

    Remote job

    Job TitleBiomedical Site Lead (Bronx, NY) Job Description Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Site Lead for Philips customers in the Bronx, NY area. You will assume a leadership role for an empowered area of responsibility to manage and foster strong customer relationships through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. Your role: Perform preventative maintenance and service repair on biomedical equipment utilizing the service manual, OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff. Identification and resolution of customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel. Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix. The Site Lead must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May be required to manage multiple issues simultaneously. Establishes credibility and trust while focusing on fixing the customer as well as the medical products. Sets realistic customer expectations. Interfaces with end-users, department managers and supervisors on routine issues. May be requested to serve upon or provide consultation to various hospital committees or teams as requested by the customer with prior approval of site management May be required to be available 24 x 7 via phone or pager, work alternate shifts, rotate in an on-call status. You're the right fit if: Associate's degree or equivalent training/experience in electronics or Biomedical Engineering and/or CBET certification. 7+ years servicing medical equipment is strongly preferred. 1+ years of previous lead/supervisory experience in the medical industry preferred. PC competency, to include basic knowledge of word processing, spreadsheets, databases. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The hourly pay range for this position in NY is $37.00 to $58.00, plus overtime eligible. This role also includes an annual incentive bonus plans, on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Bronx, NY. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $37-58 hourly Auto-Apply 10d ago
  • Remote Site Operator - Part-Time

    Floyd County Board of Commissioners

    Remote job

    We are looking for a part-time Remote Site Operator! The purpose of this classification is to perform general/manual work functions associated with operation of County Remote Site facilities. This position is part time and will work on an on call basis. Responsibilities Opens/closes dump site each day, following established procedures and secures premises. Operates a compactor to compact household garbage and other refuse; monitors types of items placed into compactor; clears compaction area to prevent blocking; monitors operation and condition of compactor to measure level of contents, prevents overflowing of materials. Provides information and direction to the general public concerning separation of recyclable materials and disposal procedures; directs customers with non-disposable materials elsewhere as appropriate. Cleans/maintains compactor and surrounding areas; cleans/maintains buildings and work areas. Monitors safety conditions of compactor and surrounding areas. Prepares and/or receives various forms, reports, or other documents; processes and forwards as appropriate. Qualifications The ability to read and write English. Six (6) months experience in equipment operation, or a related field. Candidates may qualify with any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities for this job. Must possess and maintain a valid driver's license. Benefits Paid Holidays Paid Vacation- Annually Paid Sick Longevity Pay
    $64k-111k yearly est. 60d+ ago
  • Commercial Counsel Team Lead - Americas

    General Pump 4.1company rating

    Remote job

    About Us Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work. At G-P, we assist organizations in building exceptional global teams in days, not months-streamlining the hiring, onboarding, and management process to unlock growth potential for all. Globalization Partners LLC, with headquarters at 175 Federal St. 17 th Floor, Boston, MA 02110, has a full-time position (M-F, 8am-5pm) for Commercial Counsel Team Lead - Americas. Requirements: J.D. from an accredited U.S. law school, an active law license in a U.S. jurisdiction, and at least 24 months of experience in a commercial counsel position (must be at least 24 months of attorney experience supporting both sales and procurement with negotiation and administration of customer and vendor contracts, negotiating SaaS contracts, and providing legal advice and support for product development and compliance). Must have experience in performing the required job duties and demonstrate ability to perform them. Must perform work via telecommuting and during Pacific Time working hours. Job duties do not require travel. Duties include: Timely preparation, review, and negotiation of a high volume of contracts and other related documents, including but not limited to master services, consulting, license, SaaS, and customer and vendor agreements (sales and procurement). Independently and effectively negotiate master agreements with prospective customers, including leading telephone negotiations. Liaise with the business on contracts matters, including providing pragmatic and business-oriented assessment of contractual risk. Prepare and deliver trainings to the sales team and other internal groups to educate and inform teams on company policies and procedures. Monitor and advise stakeholders of contractual rights, obligations, and risks as they pertain to specific agreements and circumstances. Drive negotiation strategy, evaluate and advise on risk, and develop effective methods of mitigating risk through contractual terms using knowledge and understanding of the company's business model and product offerings. Utilize, navigate and work within contract management systems, including in maintaining life-cycle requirements, setting up training, and alerting internal clients to key contract dates and actions, and performing such other contract management functions. Analyze and revise contracts to ensure compliance with company policy, procedure, and relevant international law and regulations. Perform other contract-related activities and projects, as assigned. Provide legal advice and support on product development and compliance. Conduct corporate, compliance, and legal research. Assist with corporate work and other legal tasks, as needed. Coordinate and drive completion of commercial related projects and assorted other legal team projects to address the needs of a global, high-growth company. The annual gross base salary range for this position is $148,000 - $222,000 plus variable compensation. G-P. Global Made Possible. G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status. G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at ***************. Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information: G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate's background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate's specific record and the duties and requirements of the specific job.
    $148k-222k yearly Auto-Apply 2d ago
  • Site Installation Lead

    Symbotic 4.6company rating

    Remote job

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What We Need The Site Installation Lead will work with multi-discipline contractors, commissioning technicians, design engineering, project management, and testing teams to lead the installation of the automated equipment on customer sites. The Installation Lead's primary goal is to ensure automated equipment is installed in a timely manner, within budget, and delivered without defect through commissioning and testing to the operations team. This position will be a highly visible role and interact with all departments and levels across the company including executive management. What We Do We are looking for a Site Installation Lead to join our Site Installation team within our Implementation organization. The Site Installation team oversees the installation of Symbotic automation systems on customer sites. They are responsible for ensuring the systems are installed as designed and at a high quality on schedule and under budget. This group will partner very closely with the Symbotic PM and commissioning team. What You'll Do Manage site specific Requests for Information (RFIs); Receive, escalate, and respond to all contractor and vendor RFIs in accordance with process SLAs. Manage and update Golden Prerequisite (GPR)- Maintain daily site installation progress and commissioning readiness through the GPR tool. Ensure site contractors and vendors understand the detail and scope of work for engineering bulletins, maintain bulletin matrix, validate work completion. Lead kickoff meeting for adapter cell project scope. Manage and validate contractors and vendors deliver quality by 650 checklist sign-off. Ensure that all missing material request validation requested from site for adapter cells are verified, recorded properly, and documented in the missing material matrix along with a root cause. Support Field Change Request (FCR) Validation for site efforts in reviewing and assessing the validity of site FCRs along with the resource requirements and cost before project management issuance of purchase orders. Upon the completion of Mechanical and Electrical automated equipment installation scope, support the commissioning team in validating system functionality by performing hands-on trade support when necessary to ensure an efficient and cohesive commissioning process for each cell. Perform and deliver the Reliability and performance checklists to ensure system functionality through commissioning. What You'll Need Bachelor's degree in engineering discipline or related field required. Minimum of 3 years trade experience in electrical installation, automation installation required. Experience supervising or managing teams, trades contractors. Experience with industrial/robotic automation projects and ASRS projects. Good negotiation and relationship skills, both in directing the technical team and ability to manage and reach solutions to competing priorities. Experience with using metrics and data analysis to drive process improvements. Ability to provide critical technical thinking at the team level to trigger appropriate discussions around requirements, design, and process challenges that the team may face. Ability to travel up to 80%. Our Environment Hybrid, travel-based position. Access to major airport preferred. Travel is required up to 80% of the time. Employee must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning. The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis. The employee is frequently required to walk and reach with hands and arms. The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. Approximately 80% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness). There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure. You will regularly be near railings that are high off the ground. Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. #LI-JP1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
    $101k-138.6k yearly Auto-Apply 39d ago
  • Site Lead Process Engineer

    R1 RCM 4.8company rating

    Remote job

    The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability. Key Responsibilities Leadership & Strategy Lead site-based consulting teams aligned to the managed software delivery model. Translate strategic objectives into operational plans and performance targets. Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction. Client Delivery & Value Creation Oversee execution of client use cases, ensuring measurable outcomes and ROI. Oversee training and change management plans to drive adoption of best practices Build trusted relationships with customer stakeholders to drive engagement and reference ability. Ensure proactive issue resolution and continuous improvement in service delivery. Ensure steady state client satisfaction through proactive engagement. Financial & Operational Accountability Manage site-level P&L, including budgeting, forecasting, and performance tracking. Monitor key operating metrics to optimize resource allocation and team productivity. Talent Development Coach and develop team leads and foster a culture of accountability and excellence Support recruitment and retention of top consulting talent. Qualifications Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L-preferably within healthcare, BPO, or enterprise software. Proven ability to lead cross-functional teams in a matrixed environment Adept with Ai tools and enthusiastic about the conversion of technology and operations Strong communication, change management and stakeholder management skills. Bachelor's degree - equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred. Up to 50% of travel required depending on area and client location For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 30.00% The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #LI-TC01
    $31k-50k yearly est. Auto-Apply 60d+ ago
  • NDT Level III - Multi-Site

    Pursuit Aerospace

    Remote job

    About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: We're looking for a Multi-Site NDT Level III to support our Pursuit Aerospace facilities in New York, Ohio, and Georgia. In this role, you'll serve as the technical authority for all Nondestructive Testing (NDT) and Special Process compliance activities across multiple aerospace and defense manufacturing sites. You'll be responsible for establishing, standardizing, and maintaining NDT procedures, training programs, and certification standards for Level I and II inspectors-ensuring consistency and excellence across all locations. This position plays a critical role in maintaining compliance with NAS410, customer-specific requirements, NADCAP, and AS9100 standards for highly engineered aerospace and defense components. As a technical leader, you will govern the NDT and special process program, drive audit readiness, and partner closely with site teams to strengthen process discipline, product integrity, and overall quality performance. At Pursuit Aerospace, we value technical experts who lead with clarity, rigor, and a passion for continuous improvement. If you're energized by elevating standards, solving complex problems, and building high-performing inspection teams, this is an opportunity to make a meaningful impact across multiple sites. Location: Preferred location is one of the three supported sites in New York, Ohio, or Georgia; however, remote work will be considered with the understanding that the role requires a minimum of 50% travel. This position is eligible for relocation. Responsibilities: Develop, implement, and maintain standardized NDT and special process procedures and documentation, including FPI, Pre-Penetrant Etch, Chemical Processing (e.g., Blue Etch Anodize), Passivation, and Dry Film Lubrication. Ensure all processes comply with customer specifications, NAS410, NADCAP requirements, AS9100, and applicable government regulations. Establish and oversee calibration requirements for NDT equipment and related special process tooling. Lead the training, qualification, and certification program for Level I and II inspectors in accordance with NAS410. Serve as the Responsible Level III for all designated sites-approving procedures, methods, techniques, and process changes. Coordinate and support internal and external audits (NADCAP, customer, DoD), including root cause analysis and corrective action development. Partner with Quality, Engineering, and Program teams to ensure consistent application of NDT and special process controls across all programs and contracts. Provide expert guidance on inspection results, non-conformance evaluations, and appropriate corrective or containment actions. Lead or support the introduction of new special processes, improvements to existing processes, and adoption of emerging NDT technologies. Act as the primary technical interface for customers and regulatory bodies regarding NDT and special process compliance. Promote strong process discipline, safety practices, and environmental compliance across all sites. Mentor and develop junior NDT personnel; contribute technical input to performance evaluations for Level I and II inspectors. Reasonable accommodations may be made to enable individuals to perform the essential functions. Required Qualifications: 5 years of aerospace or defense NDT experience, including work within NADCAP-accredited processes. ASNT or NAS410 Level III certification in Fluorescent Penetrant Inspection (FPI). Must pass visual acuity and color exams in accordance with NAS410. Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to individuals who require employer sponsorship or who are not currently able to work full-time. Must be able to perform work subject to ITAR/EAR regulations. Preferred Qualifications: Associate degree in Nondestructive Testing Technology or a related technical field Additional NDT Level III or Level II certifications (e.g., MT, UT, RT). Demonstrated experience developing and managing NDT procedures aligned with AS9100, NADCAP, and customer-specific quality requirements. Strong understanding of special process controls, particularly within chemical or thermal processing environments. Ability to read and interpret technical drawings, specifications, military standards, and OEM manuals. Excellent written and verbal communication skills, with the ability to deliver training and present technical information effectively across teams. Proficiency with NDT data systems, digital tools, and NADCAP/PRI eAuditNet workflows. Working knowledge of continuous improvement tools (e.g., Kaizen) and experience driving process optimization. Working Conditions: This role requires significant travel, including visits to Pursuit's sites in New York, Ohio, and Georgia. Working conditions typically include both office and shop floor environments. Personal protective equipment (e.g., safety glasses and safety shoes) is required on the shop floor. Lifting up to 20-30 lbs. may be occasionally required. Occasional weekend and evening work may be required to accommodate priorities, deadlines, and schedules. Acknowledgements: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $38k-84k yearly est. Auto-Apply 2d ago
  • Clinical Site Lead - Los Angeles

    Abbott Laboratories 4.7company rating

    Remote job

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION: Summary The Clinical Site Lead drives study execution and operational excellence across Abbott Cardiovascular therapies (Vascular, Cardiac Rhythm Management, EP, Structural Heart, and Heart Failure). Recognized resource in protocol execution, increasing product and disease state knowledge, procedure support (as needed), procedure outcomes and early indication of trends, clinical trial enrollment, and ICH-GCP and clinical research application. Adheres to specified site nomination, qualification, and startup processes. Leads ongoing training/retraining of all site stakeholders to ensure protocol adherence. Continuously reviews, manages, and influences all aspects of site's recruitment and data collection performance (enrollment, discrepancy resolution, compliance, etc.). Proactively utilizes appropriate operational metrics to minimize screen failure, attrition rate, etc. Monitors to ensure compliance with applicable regulatory requirements, Good Clinical Practice, and accuracy standards inclusive of site initiation, periodic, and close-out visits. May be consulted in the following areas: study design, site payments, site audits, local document review, study documents preparation, and submission to site or competent authority/ethics committee. Main Responsibilities With limited direction from leadership: 1. Develop and maintain a productive clinical territory: Identify, develop, and maintain sites capable of delivering start-up goals, study participation levels and required data quality. Understand and assess investigators' interests and qualifications. Identify appropriate investigators as defined by study-specific requirements and by the applicable regulatory code. Maintain open communication and relationships with key site personnel including the Principle Investigator, Research Coordinator, as well as regulatory and legal personnel. Provide ongoing technical support to customers and field staff. Facilitate communication between clinical sites and other Abbott clinical staff (e.g., operations management, study team, Site Contracts Associate), as needed. 2. Manage all aspects of study lifecycle to include site regulatory and quality: Start Up Nominate, approach, and complete qualification processes including establishing site/sponsor expectations for study execution. Facilitate all aspects of the start-up process and site initiation visits Understand regulatory and legal requirements for study participation at a level that allows for appropriate collaboration with Abbott clinical staff, e.g. Site CRA, Site Contract Associate. Train facility staff regarding protocol requirements and technology. Enrollment Develop site-specific strategies to promote appropriate patient enrollment. Identify site successes and challenges and assist in implementing techniques that promote study goal achievement. Continuously evaluate site study performance and provide timely feedback to site. Attend study procedures and follow-ups when indicated (or ensure trained personnel attend). Regulatory and Quality Core level Abbott certification and/or equivalent level proficiency Develop site-specific strategies to avoid deviations. Educate site on tools to facilitate compliance. Provide timely feedback to the sites on key compliance indicators. Escalate non-compliant sites according to corporate policy. Collect essential documents, identify and obtain missing data, data corrections, reviewing adverse events and protocol deviations. Review data and source documentation from investigational sites for accuracy and completeness Facilitate resolution of data queries and action items at clinical sites Promptly reports the findings of monitoring visits according to Abbott processes. Maintain accurate, detailed and complete records of monitoring visits. 3. Provide training and procedure coverage: Apply clinical and technical expertise to train site and Abbott staff for clinical trials and applicable commercial launches. As needed, provide clinical and technical expertise for clinical trial procedure support Attend study procedures and follow-ups (or ensure trained personnel attend). 4. Collaborate with commercial partners: When appropriate, collaborate in the education of local sales groups on new product launches. When appropriate, contribute to the education of customers on new and existing Abbott products. Meet with key customers where Abbott GCO presence can elevate the customer experience. Act as an additional resource for technical questions and troubleshooting. 5. Identify and adapt to shifting priorities and competing demands. 6. Remain current on developments in the field of expertise including clinical and Abbott product knowledge, competitive positioning and published scientific and economic evidence. Maintain at least one area of expertise and function as a local clinical and technical resource. 7. Possess independent problem-solving skills and ability to make decisions. 8. Exhibit excellent oral and written communication skills. Require Qualifications: Bachelors Degree (± 16 years) Related field OR an equivalent combination of education and work experience Working technical knowledge and application of concepts, practices and procedures. General understanding of business unit/group function. Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Has a broad knowledge of technical alternatives and an understanding of their impact on the systems environment. Minimum 2 years Related work experience with a good understanding of specified functional area Preferred Qualifications: Bachelor's Degree Or Master's Degree in engineering, science, health science, nursing, or a related field, OR equivalent or related experience in cardiology or clinical research. 2 + years of progressively more responsible relevant clinical trial experience in the cardiovascular field. Competency in catheterizaion lab and operating room protocol and procedures. Ability to travel approximately 75%, including internationally. The base pay for this position is $60,000.00 - $120,000.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY:Clinical Affairs / StatisticsDIVISION:MD Medical DevicesLOCATION:United States > California : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 50 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
    $60k-120k yearly Auto-Apply 19d ago
  • Director, US Oncology Marketing, INT Treatment Site Strategy & Execution Lead

    Merck 4.6company rating

    Remote job

    The U.S. Oncology business within our company is a growing and dynamic part of our company. We have an exciting opportunity to join our dynamic marketing team focusing on intismeran autogene, a cutting-edge individualized neoantigen therapy (INT), which represents a transformative approach to cancer treatment, as part of our alliance partnership. We are seeking a **Director, US Oncology Marketing, INT Treatment Site Strategy & Execution Lead** . This role will be pivotal in the development and execution of innovative strategic commercial plans to support the seamless **end-to-end patient journey** for intismeran autogene. This process begins with the acquisition of patient tumor and blood samples, genetic sequencing of the samples, customized manufacturing of the individualized therapy and subsequent delivery back to the health care provider for administration to the patient in combination with our immuno-oncology product. This role will also drive the strategy to develop the treatment site network and site readiness for the launch of intismeran autogene. This position will report to the **Executive Director, U.S. Oncology Marketing, Intismeran Autogene/Alliance** **Lead** and work cross-functionally with multiple teams across the organization to support the launch of this innovative therapy. **Key Responsibilities** : + Develop and implement orchestration systems and processes to support the seamless end-to-end patient journey at treatment sites and ensure alignment with several cross functional teams that are involved in intismeran autogene treatment process, including but not limited to global orchestration lead, manufacturing, supply chain, IT, legal/compliance, market access, marketing, precision medicine, and field commercial. + Lead and develop the treatment network strategy to identify intismeran autogene treatment sites, site readiness strategy to integrate INT operations into treatment sites, and address potential operational bottlenecks at sites, ensuring a smooth commercial ordering experience. + Provide guidance and input for the development of the customer-facing INT orchestration software based on US market strategic needs and customer insights. + Collaborate closely with the Precision Medicine team to facilitate a smooth patient tumor and blood sample collection process, securing a seamless path to therapy manufacturing. + Enable the development and execution of the customer-facing field role strategy, focused on designing an effective field customer engagement model that aligns with unique business needs for intismeran autogene, including treatment site readiness and INT operational needs. + Identify strengths and risks to customer experience in the end-to-end patient journey. Develop and implement risk-mitigation strategies and enhancement features to support optimal customer experience with INT. + Research and implement industry best practices, identifying potential risks and gaps specific for INT, based on insights from similar individualized complex therapies (e.g. cell therapy, gene therapy, radioligand therapy). **Required:** + Bachelor's Degree + Minimum of 8 years pharmaceutical business experience, including marketing, sales, and/or operations + Excellent project planning & management skills; strong analytical and problem-solving skills + Demonstrated track record of operational excellence, with comprehensive knowledge of commercial and/or clinical operations + In-depth understanding of healthcare hospital systems and community oncology practice operations. + Strong business acumen and ability to drive forward key initiatives in a fast-paced environment. Proven ability to drive execution across multiple cross-functional teams + Exceptional collaboration skills, both within commercial teams and cross divisional teams + Proven leadership skills with ability to influence without direct authority, navigating complex organizational structures **Preferred:** + Advanced degree in a relevant field + Demonstrated track record of operational excellence, with comprehensive knowledge of commercial and/or clinical operations + Broad cross-functional experience within the pharmaceutical industry, including exposure to teams in manufacturing, supply chain, IT, finance, and business planning + Expertise in process improvement, with a strong background in methodologies such as Lean Six Sigma + Demonstrated ability to embrace a flexible, growth-oriented mindset + People management experience with a track record of managing and developing high-performing teams + Proven ability to manage strategic alliance partnerships **Location** : Upper Gwynedd, PA, Rahway, NJ OR Remotely located **Required Skills:** Business Management, Communication, Customer Engagement, Data Analysis, Decision Making, Digital Marketing Campaigns, Gene Therapy, Healthcare Personnel (HCP) Marketing, Innovation, Leadership, Oncology Marketing, Risk Mitigation Strategies, Strategic Product Planning, Strategic Thinking, Team Management **Preferred Skills:** Current Employees apply HERE (***************************************************** Current Contingent Workers apply HERE (***************************************************** **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (*************************************** if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (****************************************************************************************** EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (********************************************** **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". The salary range for this role is $187,000.00 - $294,400.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at ****************************************************** . You can apply for this role through **************************** (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** No **Travel Requirements:** 25% **Flexible Work Arrangements:** Remote **Shift:** 1st - Day **Valid Driving License:** No **Hazardous Material(s):** NA **Job Posting End Date:** 01/17/2026 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R376296
    $187k-294.4k yearly 10d ago
  • Summer Camp Site Director, Orland Park

    Camp Galileo

    Remote job

    Galileo Learning brings best-in-class educational programs to tens of thousands of kids each year through 75+ in-person summer day camps across the country. Galileo is an educational innovation camp working with kids in K-8 education. We believe the world needs innovators and that innovation can be taught. We were named one of the Best & Brightest Places to Work in the Nation in 2023, have been on the Best Places to Work in the Bay Area list more than 12 times, have been named one of Forbes' Best Small Companies , were named a Top 100 Real Impact Company , are a Diversity Jobs Top Employer , and are authentically committed to diversity, equity, and inclusion -which includes offering a robust financial assistance program. We work with local schools to host engaging, hands-on summer camps, where we work closely with parents and community members to create welcoming, inclusive environments for students. In addition, through our "Galileo X" program, we partner directly with school districts and charter school networks to offer our innovative programming at no cost to families in underserved communities, expanding access and fostering creativity for even more young innovators. Join us in shaping the next generation of fearless creators and problem-solvers! Site Directors lead dynamic summer camps for K-8th grade, serving as both site General Managers and the public face of the organization. Under the direction of a Field Program Manager you will open and operate a Camp Galileo location serving campers and their families within your community! You will lead a dynamic seasonal team of educators as well as enthusiastic entry-level staff to create joyful, safe environments, and ensure smooth daily operations. With a focus on exceptional camper and family experiences, you will uphold program quality, foster creativity, and deliver excellence in customer care, curriculum, and team leadership. Core Responsibilities: Bring Galileo's spirit to life: Infuse camp with joy, tradition, and creativity. Build an inclusive environment where every camper, staff member, and family feels seen, supported, and inspired. Lead with ownership and vision: Own every aspect of your camp's launch from preseason planning through end-of-summer wrap-up. As both operational lead and culture builder, oversee every detail from daily camp operations to parent communication, while delivering an exceptional program. Keep camp safe and running smoothly: Prioritize camper safety and family trust at all times. Anticipate needs, adapt quickly, and problem-solve on the fly to ensure camp runs seamlessly, even when things don't go as planned. Develop and manage your team effectively: Train and mentor a staff of 10-40. Provide clear expectations for instructional and program standards, ongoing feedback, and professional development, while also handling core management responsibilities such as staffing, scheduling, and payroll. Model creativity and innovation: Use the Galileo Innovation Approach (GIA) to encourage curiosity and problem-solving. Lead your team in turning challenges into opportunities, keeping both spirit and operations aligned to Galileo's mission. Build strong partnerships: Serve as the primary face of camp. Communicate proactively with families, facilities partners and HQ support teams, collaborate with your Field Program Manager, and cultivate trust with community partners, staff, and campers. Location & Work Schedule: This is a seasonal role running February-September 2026, with a schedule divided into three phases. Exact dates will vary based on the Camp Directors hire date and the dates of camp operations: Phase One: Training & Prep (Feb-June/July): Up to 15 hours per week - mostly flexible and remote, with some required scheduled and in-person commitments. This phase includes in-person training(s), a Bay Area retreat, scheduled virtual training(s), marketing events, and on-site prep at your camp location during the week leading up to camp. Some events may take place during evenings and weekends. Phase Two: On-Site (June-August): On-site hours typically range from 7:00 AM to 6:00 PM (M-F), averaging 45+ hours per week over 5-8 weeks, depending on camp placement. Phase Three: Wrap-Up (Aug-Sept): Up to 5 hrs total, remote, for final admin tasks and staff reviews. Compensation: (Year 1 estimate): Preseason (Feb-June): Earn hourly pay ($21/hour) for flexible, part-time prep and training Camp Season (June-Aug): Transition to a weekly salary ($1,350/week) as a full-time, exempt Camp Director during summer operations Postseason (Aug-Sept): Wrap up with light part-time work, paid hourly ($21/hour) Bonus/Commission: Earn an additional $1 per camper-week enrollment, plus potential commission for add-on weeks Exact compensation may vary and will be based on multiple factors, including geography and Galileo camp director tenure. Our pay practices are guided by a commitment to equity and informed by market benchmarking and internal audits to minimize bias and ensure fairness across all roles. Perks: Free camp for your child(ren) or two giftable weeks (incl. extended care) 15% Friends & Family discount Qualifications 3+ years of experience in working in education/child development (K-8 preferred) or related coursework 1+ year of team management and coaching experience or supervisory experience Availability for part-time remote work starting Feb 2026, and full-time on-site work starting June 2025 (dates vary by location) Willingness to travel in the region to up to 3 in person marketing events, in the preseason Flexibility to adapt and manage multiple priorities Ability to complete all required state certifications before camp starts We are committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds and experiences. If you think you have what it takes to be successful in this role, we encourage you to apply. Additional Information PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Occasionally lift and carry up to 30 lbs. Constantly operate a computer (including typing, reading) Frequently remain in a stationary position for extended periods of time Constantly communicate in-person, virtually, and from a range of distances ADDITIONAL INFORMATION During your onboarding process, you may need to complete a Tuberculosis (TB) screening, a background check, and mandated reporter training (California only). More details will be provided during your onboarding process. EQUAL OPPORTUNITY EMPLOYER Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. To request accommodation, contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
    $21 hourly 2d ago
  • Group Leader - Lab Staff Manager

    Invitrogen Holdings

    Remote job

    Group Leader - Lab Staff Manager - Remote Shift: Full-Time; Monday - Friday; 8am-5pm EST REMOTE: This is a fully remote role supporting our customer's site in (New Brunswick, NJ). ***Fully Remote position but will need to live in Greater New Brunswick. NJ area for onsite visits*** - Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. Thermo Fisher's clinical research business is a leading global contract research organization and world leader in serving science. We are passionate, deliberate, and driven by our mission - to enable our customers to make the world healthier, safer, and cleaner. Within our Analytical Services team, we have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits. Key responsibilities: As a Group Leader, you will provide management and direction to remote laboratory staff at client sites and provide administrative resources for employee activities and needs. You will spend a significant amount of time assisting in the recruitment, interviewing, and onboarding of new staff to select the best possible candidates and achieve a fast, seamless transition to efficiency. The Group Leader will be responsible for ensuring staff responsiveness and overall client satisfaction. You will meet regularly with client contacts to monitor the technical performance of staff and their project timeliness, as well as build close customer relationships. Considerable flexibility will be required to meet client expectations and management needs with employees working in different U.S time zones. You will track Key Performance Indicators and metrics. Education and Experience: Bachelor's degree in lab sciences such as Chemistry, Biochemistry, Material Science, Immunology, Biology, Molecular Biology or similar Group Leader: Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 8+years') OR Masters degree and previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 6+ years') OR PhD and previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 3+ years') In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: ***Fully Remote position but will need to live in Greater New Brunswick, NJ area for onsite visits*** Biological Lab background/experience needed. Commercial and late stage drug development exp desired Ability to establish, develop and maintain positive business and customer relationships Demonstrated understanding of the bid process and can apply expertise of others to develop programs to meet unique client needs Be highly motivated and target driven with effective negotiating skills Understanding of proposal and project scope as it relates to pricing, resource management and the impact on business Ability to independently develop project proposals and plans Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs Proven leadership skills with an ability to train and mentor junior staff Ability to cultivate a collaborative work environment with a team Ability to travel to various site locations Understanding of basic financial terms and definitions as it applies to the business Project and time management skills Proven problem solving and troubleshooting abilities Effective written and oral communication skills as well as presentation skills Proven track record to cope with a dynamic work environment Working Environment: Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary and/or standing for typical working hours. Able to lift and move objects up to 25 pounds Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
    $75k-134k yearly est. Auto-Apply 6d ago
  • Sports Site Lead- Saturdays Only

    YMCA of Greater San Antonio Careers 3.7company rating

    Remote job

    This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. With general guidance of the Sports Director the site lead oversees game and practice locations. Will adhere to the child care policies and the goals of the YMCA, and directs each game in accordance with the mission statement of the YMCA of San Antonio and the standards of all regulatory agencies. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: Will manage game and practice times and referee games when needed. Responsible for ensuring sites have needed equipment before games and practices begin, and that equipment is taken down at the end of the day. Must have knowledge of game rules and responsibilities as well as attend sport specific training as required. Monitor and respond to all horseplay. Promote participant safety and engagement in accordance with YMCA policies and procedures. Give answers to questions or seek others who can do so. Develop and maintain communication with the parents, players, and coaches. Enforce all YMCA rules and policies. Keep current on all game and practice schedule changes. Maintain regular communication with the Sports Director regarding site needs, parent questions and issues, etc. Respond to all emergencies in a prompt manner. Responsible for cleanliness of facility sites. Maintain a courteous, friendly attitude, and be a positive role model. Attend all trainings and meetings relating to the position. Other duties as assigned by supervisor. LEADERSHIP COMPETENCIES: Inclusion Communication & Influence Engaging Community QUALIFICATIONS: Must be 21 years of age. Understand the basic principles of sports programs such as basketball, baseball, soccer, football, and volleyball. Demonstrate diplomatic interpersonal skills. Must be able to establish and maintain harmonious relationships by promoting caring, honesty, respect and responsibility with staff, YMCA members, and program participants. Ability to relate to children and parents. Must demonstrate courtesy and service to program participants and maintain a professional appearance. Follow YMCA policies and decision in a supportive manner Ability to intervene in conflict resolution. Serve as a Primary responder. A valid driver's license is required as well as capacity to drive to various locations within the greater San Antonio metropolitan area. Certifications required within the first week of hire: Redwoods Bloodborne Pathogens, Defensive Driving, and Hazardous Communications. Certifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen. WORK ENVIRONMENT & PHYSICAL DEMANDS: Work is performed in a fast-paced outdoor or indoor gymnasium environment and requires work at off-site locations. Visual acuity is required for monitoring potential hazards for children. Job requires high levels of alertness and concentration. Must be able to physically intervene in situations that might compromise safety Ability to make sound decisions and judgments even when distracted by noise and activity. Repetitive stooping and bending with occasional lifting of up to 20 pounds is required. Ability to stand and walk for long periods at a time is also required. Employee must be able to hear, speak and understand the words of others, as well as, the ability to manipulate keyboards, telephone keypads, writing utensils is essential.
    $24k-27k yearly est. 60d+ ago
  • Lead Specialist, Maintenance Operation

    Cheniere Energy 4.9company rating

    Remote job

    The Lead Specialist, Maintenance Operation, reports to the Manager, Maintenance and is responsible for enhancing maintenance programs across Cheniere's operating assets. This position drives strategy development, standardizes governing documents, ensures regulatory compliance, optimizes maintenance operations, and provides work management expertise to site teams. This role collaborates with site maintenance and reliability teams, engineering, operations, and leadership to drive consistency and efficiency in maintenance operations. This position offers the opportunity to influence multiple departments and engage with all levels of Cheniere, from individual contributors to Executive Management. RESPONSIBLITIES AND ESSENTIAL DUTIES Strategy & Program Development: Develop, implement, and standardize maintenance governing documents (e.g., standards, procedures, and best practice guidelines). Support the continuous improvement of preventive and corrective maintenance programs to enhance facility efficiency and safety. Collaborate with the Supply Chain Management team to ensure the maintenance groups receive necessary support in inventory management and supplier contract administration (spares management, inventory stock parameters, stock out analysis, preservation program, asset repairs/refurbishments, supplier selection, etc.) Serve as the focal point for assurance efforts related to the maintenance key processes and the Functional Verification program. Budget Support & Analysis: Lead the annual budget process across all maintenance disciplines Support cross-asset alignment of cost budgeting and capturing Provide in-depth analysis of costs and basis for changes (+/-) Liaison across all departments ensuring TAR schedule related activities captured within respective departmental budgets Ensure budgeted costs accurately reported within financial reporting system Maintenance Expertise and Analytics: Stay informed of LNG industry trends, challenges, and regulations, proactively exploring innovative solutions to enhance maintenance practices and outcomes. Support the development and implementation of fit-for-purpose guidelines to ensure efficient and appropriate maintenance of complex equipment and assets. Apply project management methodologies to effectively support maintenance optimization projects and initiatives. Review and analyze maintenance metrics to identify gaps, opportunities and propose new metrics as necessary to track performance and drive continuous improvement. Facilitate the collection and validation of maintenance data, analyzing benchmarking results to identify improvement opportunities internally across sites and against industry peers. Technological Proficiency: Participate and support in the selection and implementation of maintenance tools, software, and best practices to streamline workflows. Support and actively work improve the existing maintenance technologies, software systems, and data analytics tools used for asset management and performance optimization. Ensure efficient and coordinated usage of the CMMS and other related applications (scheduling tools, etc.). Support the prioritization and review IT tickets associated with the CMMS and any other Maintenance applications, in coordination with sites. Oversee the Master Data Change Request (MDCR) process within the CMMS. Review all configuration changes, including but not limited to software upgrades, new functionalities, and master data changes common to all sites. Support IT projects that can directly or indirectly impact Maintenance, gathering and communicating key requirements to the project team, participating in configuration and testing efforts, and ensuring the final solutions meet the Maintenance groups needs and training is properly conducted. Stay updated on emerging technologies and innovations in maintenance and asset management. Cross-Functional Collaboration and Communication: Act as a liaison between maintenance support and site maintenance teams to align maintenance goals with business objectives. Support cross-functional efforts to boost maintenance execution and efficiency. Provide training and mentorship to site maintenance personnel to ensure adherence to corporate maintenance standards. Act as primary contact for Cheniere Integrated Management System (CIMS) initiatives tied to key Maintenance processes. Build and maintain strong relationships with key stakeholders-maintenance teams, engineering, and operations-to drive organizational goals. Proactively identify and resolve process, communication, or interpersonal challenges with effective solutions that help improve collaboration. Facilitate effective communication among teams and key stakeholders, ensuring that information flows across departments and tailor communication to each group's specific needs. KNOWLEDGE AND SKILLS Knowledge: The Lead Specialist, Maintenance Operation should possess a broad and thorough knowledge base and skill set to effectively promote maintenance excellence while demonstrating expertise in best practices, including preventive, predictive, and reliability-centered maintenance. This includes role-specific skills such as strategic planning, analytical skills, maintenance expertise, and technological proficiency. Additionally, soft skills such as leadership, effective communication, and cross-functional collaboration are essential EDUCATION AND EXPERIENCE Education and Certifications: Bachelor's degree in mechanical, chemical, or other engineering function or equivalent combination of education, training, and experience. Professional Engineer (PE) and/or Project Management Professional (PMP) is a plus. Experience: Ten plus (10+) years of experience in an operational readiness, operations management, or operations business support role within natural gas, refining or petrochemical industry. LNG experience is preferred. DIRECT REPORTS Contractors (as assigned) WORK CONDITIONS Job is performed at a plant site and typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others. Occasionally, may be required to perform work from home, after normal work hours or on weekends. May be required to work overtime. Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere. ADA JOB REQUIREMENTS Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical, mental, or emotional disability. EQUAL EMPLOYMENT OPPORTUNITY Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.
    $144k-206k yearly est. Auto-Apply 3d ago
  • Producing Team Lead, Mortgage Closing - West Coast

    Lower LLC 4.1company rating

    Remote job

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: We are a nationwide mortgage lender specializing in residential and commercial lending. The Producing Closing Team Lead works directly with the Closing Manager to manage the day-to-day functions of the Closing Department, while continuing to carry a pipeline of their own. The Team Lead will also work directly with the closing team members to assess and resolve loan level items. Work Location: Remote - West Coast Shift: 8:30am - 6:00pm PST Pay: $72,000 - $87,000 What you'll do: Maintain and close your own pipeline of loans while overseeing daily activities of the loan closing department. Lead and manage the closing team, ensuring operational efficiency, compliance with company, federal, state, investor, and regulatory guidelines, and outstanding customer service. Partner with Sales, Compliance, and other operational areas to align processes, resolve issues, and support business growth. Develop and implement policies, procedures, and new processes to improve efficiency, technology adoption, and scalability. Provide coaching, mentorship, and training to closers and operational staff; facilitate ongoing development programs to build team capability. Monitor performance, deliver feedback, and support talent development through both informal coaching and formal evaluation processes. Review, approve, and document exception conditions or non-routine actions; resolve complex or sensitive issues and provide research and resolution support to management. Prepare and deliver reports and performance insights to management and sales leadership as needed. Stay current on industry laws, regulations, and exceptions impacting loan closing functions. Who you are: Experienced closer with 3+ years of senior-level closing experience, including FHA, VA, Conventional, Jumbo, ARM, DPA/Bond, and HELOC/HELOAN loans (all required). Prior leadership experience with proven ability to mentor, coach, and motivate staff. Thorough knowledge of federal, investor, and bank regulations. Proficient with Encompass mortgage loan system, imaged-based loan document storage, Microsoft Office, and database reporting. Strong communicator with excellent verbal, written, and interpersonal skills. Analytical and detail-oriented, with strong problem-solving, time management, and organizational abilities. Comfortable implementing policies and procedures and collaborating across all levels of staff and management. High School Diploma or equivalent required. Why you'll love working at Lower: You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll be able to shape the future of Lower's user experience. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. What you'll get: Extended benefit offerings including medical/dental/vision, life insurance short- and long-term disability, and parental leave Paid holidays and paid time off 401K with company match Discounts on home mortgage refinances or purchase Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $72k-87k yearly Auto-Apply 24d ago
  • Optimization Team Lead

    BP Americas, Inc. 4.8company rating

    Remote job

    **Role Synopsis** The Optimization Team Lead is responsible for leading, mentoring, and developing a team of field-based Optimizers focused on maximizing production efficiency and system health across Production and Artificial Lift systems. This role ensures consistent execution of optimization strategies, supports field operations, and drives continuous improvement through proactive surveillance, alarm response, and data-driven decision-making. **Key Accountabilities** **Leadership & Coordination** + Lead, coach and mentor a team of field optimizers working on a 14/14 rotation. + Ensure daily coding reviews are completed accurately and consistently. + Coordinate optimizer dispatch planning and ensure alignment with field priorities. + Facilitate communication between optimizers, route owners, and operations teams. + Provide feedback and performance evaluation details of Field-Based Optimizers to Head of Optimization. **Operational Oversight** + Ensure optimizers present accurate and optimized dispatches during daily 7:00 AM operations calls. + Review and validate updates to dispatch based on downtime opportunities and completed tasks. + Monitor optimizer compliance with dispatch email protocols and coding commentary standards. **Alarm Management** + Guide response protocols for alarm rationalization (Down ESPs/Compressors, Low Flows, Midstream events/meters, etc) + Ensure proper notification, troubleshooting, and escalation procedures are followed. + Support team in prioritizing alarms and implementing proactive response strategies. **Continuous Improvement** + Identify and escalate repeat issues to prevent recurrence. + Promote smart alerting and proactive response strategies. + Encourage innovation and share best practices to enhance system performance and reliability. **Essential Experience and Education** + 15+ years of experience in artificial lift optimization or related field operations. + Strong leadership experience with proven coaching and team development skills. + Proficiency in production surveillance tools and remote operations platforms. + Ability to analyze well performance data and identify optimization opportunities. + Experience with ESPs, gas lift systems, and choke management preferred. How much do we pay (Base) $141,000-$166,000. Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. **Why join us?** At bpx, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We offer a reward and wellbeing package to enable your work to fit with your life. These can include, but not limited to, access to health, vision, and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401(k) matching program. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations. Discover your place with us and help our business meet the challenges of reimagining and reinventing the future of energy. **Travel Requirement** Up to 10% travel should be expected with this role **Relocation Assistance:** This role is not eligible for relocation **Remote Type:** This position is a hybrid of office/remote working **Skills:** Maintenance Planning, Maintenance Scheduling, Operations readiness planning, Operations turnaround coordinating, Operations Turnaround Preparation, Site operating procedure development, Turnaround common process, Turnaround Planning, Turnaround pre-start-up assurance, Turnaround Scheduling, Turnaround scoping, Work Packaging **Legal Disclaimer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
    $141k-166k yearly 3d ago
  • Grid Operations Change Specialist Lead (Hybrid)

    California ISO 3.9company rating

    Remote job

    The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7. As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers. The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently-managing the electron traffic on a power grid we do not own-making sure electricity is safely delivered to utilities and consumers on time and reliably. The California ISO is committed to the health, safety, and work/life integration of its employees, and is proud to offer flexible work arrangements. This position is available in a flexible hybrid schedule. Relocation assistance is available. Job Description Under the general direction of the Manager, the Lead Operations Implementation Specialist (internal title) provides power grid expertise to ensure operational preparedness and readiness for System Operations. Leads and facilitates change initiatives and projects that impact System Operators. Responsibilities may include requirements review and analysis, user interface design feedback and review, user acceptance criteria and testing, procedure development, review and maintenance, and training development and delivery. Leads cross functional teams to drive process improvement activities for operational readiness. Provides guidance and mentoring to less experienced staff as needed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Represents the department and leads a wide variety of the most complex change initiatives that impact Power Grid Operations, including PMO related projects, transmission/generation changes, standards changes or business process changes. Applies subject matter expertise of System Operations to assess impacts on process, job tasks, procedures, technology systems, and the ISO's ability to meet reliability and tariff requirements. Oversees and facilitates development and review of user requirements, user-interface mock up and design, and user-acceptance testing. Drives operational procedure development to ensure Power Grid Operations usability and compliance with regulatory requirements. Ensures periodic procedure review processes and works with the appropriate content owners and end users. Responsible for tracking changes and approvals as well as ensuring information on the internal operating procedures web site and databases are updated accurately and timely. Develops new procedures and incorporates them into the standard maintenance process. Provides input and expertise on more complex procedures outside of responsible area as required. Leads development and delivery of training to Power Grid Operations personnel based on assigned projects and areas of expertise. Ensures training complies with reliability and tariff standards. Follows the Systematic Approach to Training (SAT) methodology and ensures compliance with the ADDIE process. Proactively identifies areas for improvement in the Power Grid Operations department and drives initiatives to support control room modernization, grid operator visualization improvements, process enhancements, etc. Responsible for leading department and cross functional process improvement activities. Acts as a champion for improvement and change for operational readiness and works closely with cross functional teams to ensure efficiency and continuous improvement. Provides guidance, sets daily work assignment priorities for staff as needed. Identifies staffing needs and mentors, coaches and trains staff to optimize the team. Provides feedback to management regarding staff performance in support of the performance evaluation process. May participate in department hiring activities such as interviewing and providing feedback on candidates' technical qualifications. May function as a Department Manager and is accountable to Manager for actions taken in Manager's absence. May be granted additional supervisory authority based on department needs and/or consistent with departmental succession planning Qualifications Level of Education and Discipline: A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering, Economics, Mathematics, Computer Science or related field. Master's Degree preferred. Amount of Experience: Equivalent years of education and training, plus six (6) or more years related experience. Certifications: Professional Engineering preferred. Project Management (PMP) certification a plus. Type of Experience Recent operations experience with any Balancing Area, Transmission Operator (TOP), Generator Operator (GOP), Reliability Coordinator (RC) or regional group that has real-time transmission operations responsibilities. Knowledge of Market, RTCA and EMS Systems preferred. Project / Program Management, requirements analysis, or system testing experience. Additional Skills and Abilities: Demonstrates fundamental management and leadership skills with the ability to work effectively in a team environment as a leader, facilitator and team member. Ability to provide practical and feasible solutions to problems, keeping multiple conflicting considerations into account. Excellent interpersonal, communication, and writing skills required. Excellent analytical skills are required, including the ability to effectively communicate complex technical materials and concepts in a non-technical manner. Must be able to handle a dynamic and changing work environment, and work independently. Strong computer skills in Microsoft Office Suite. Self-motivated, problem solving skills and the ability to influence others without direct authority. Additional Information The pay range for the Lead Operations Implementation Analyst (internal title) at the CAISO is $58.88 - $98.13 per hour. *We are also open to other levels of job based on education and qualifications.*
    $58.9-98.1 hourly 6d ago
  • Group Leader

    Childrens Home of Jefferson 3.7company rating

    Remote job

    Job DescriptionDescription: Through established curriculum/activities, the Group Leader supervises, organizes, and facilitates programs that promote cultural, physical, intellectual, and social growth. They ensure a supervised, therapeutic, and balanced experience that exposes children to wellness, leadership, and fair play opportunities. The Group Leader supervises youth who attend AYPYN and participate in programming. They assist in facilitating, organizing, and clerical supporting programs/activities with experiential opportunities through indoor and outdoor events/activities. The (5) Core Program Areas maintained are: Leadership and Service; Health and Wellness; Sports and Recreation; Education and Science, Technology, Engineering, and Math; and The Arts (Digital, Fine, Applied, and Performing). Essential Functions: Complies with all AYPYN and Agency policies, practices, and procedures. Provides constant and thorough supervision of the youth attending AYPYN. Ensures the safety of all youth. Maintains the AYPYN equipment and supplies. Responsible for the overall cleanliness of the space provided by Indian River Middle School. Develops, plans and/or facilitates high-quality and high-interest programming/activities. Ensures necessary data is collected (attendance, participation, etc.). Assists in the ongoing recruitment of Army-connected youth for participation in AYPYN programming. Ensures the execution and fidelity of the use of AYPYN funds. Reports any concerns to the After School Programs Site Supervisor. Other duties as assigned. Special Requirements: Work Environment: Office and classroom environment that will require occasional travel to events, conferences and/or meetings. Works in an office setting with a controlled temperature environment.? Occasional exposure to inclement weather conditions may occur depending upon assignments.? Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc. Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Encouraged to participate in various physical/recreational activities with the youth. Position Type/Expected Hours of Work: Part Time-Hourly, based on program needs, some flexibility in hours will be required. Following the Indian River Middle School calendar, must be present for AYPYN Programming Monday through Thursday from 1:00 - 5: 30 PM EST. This position requires you to work onsite. Remote work may be authorized during school breaks/cancellations and outside hours of program operation.? Travel: Some local travel required. Required Education and Experience: A minimum of a High School Diploma is required. Prior experience working with children, specifically at-risk youth, is preferred. Skills/Abilities/Knowledge: Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Strong personal and engagement skills. Must possess the ability to understand/identify individual needs and physical capabilities of youth, including likes and dislikes. Must be able to work with privileged information in an unbiased and ethical manner. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned. Additional Eligibility Qualifications: Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health, and Office of Children and Family Services, along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and eligibility to work in the United States. A valid NYS driver's license is required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training and Nonviolent Crisis Intervention, First Aid and CPR will be required following date of hire. Must successfully complete specific training to deliver identified evidence-based programming. Requirements:
    $23k-28k yearly est. 11d ago
  • Product Management Team Lead - Digital

    Supplyhouse.com 4.0company rating

    Remote job

    Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Product Management Team Lead to join our Customer Experience Team. This individual will report into our Director of Customer Experience and oversee a team of Product Managers, driving the vision and strategy for a variety of key development projects. In this position, your leadership is crucial to unlocking customer value while increasing development efficiency and the quality of solutions. If you're passionate about leading teams and delivering solutions that make a difference, we'd love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you're also welcome to work on-site anytime beyond these visits - our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: $110,000 - $135,000 per year Responsibilities: Thought Leadership Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs. Ensures adaptability to changing business priorities while maintaining strategic focus. Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements. Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact. Process Definition Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team. Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams. Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives. Execution & Quality Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties. Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn't introduce bombs or unacceptable bugs). Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively. Team Leadership & Development Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations. Engagement & Retention: Actively supports team members' engagement and career development, working to retain top talent. Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team. Communication & Influence Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners. Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support. Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met. Requirements: Bachelor's degree in Business, Computer Science, or a related field. 5+ years product management experience in eCommerce, retail, or a related field working on customer-facing UI/technology products. 1+ year in a product management leadership position and proven experience leading and mentoring others, with a focus on driving engagement and growth. Demonstrated success in managing complex projects and adapting strategies to evolving business needs. Mastery of Agile methodologies and experience implementing best practices. Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda). Familiarity with web and app development processes. Strong analytical skills with a data-driven approach to decision-making, including experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel) Preferred Qualifications: Certified Scrum Product Owner (CSPO) or similar certification. Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: **************************************** Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from ******************* email address. Please exercise caution if you receive an email from an alternate domain.
    $110k-135k yearly Auto-Apply 60d+ ago
  • Customer Support Team Lead

    Boulevard Ford 4.6company rating

    Remote job

    Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels. T1 Team Leads contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets, owning escalations from other T1 squads, supporting T1 Managers, and contributing to team enablement. This role reports directly to the T1 Senior Manager. This Team Lead will work Mon-Friday, 9-6 local + on-call Incident coverage (Saturday, some holidays, etc.). What you'll do here: Spend ~10-20% of the day supporting T1 Managers by: Contributing to knowledge, SOP, and macro management Surfacing process and product improvements Conducting peer enablement and mentorship Occasionally running team meetings in Support Manager absence Assisting Support leadership with ad hoc duties and projects T1 Ticket QA (calibrated with T1 managers) Spend ~60-70% of the day owning complex T1 tickets and T1 escalations: Assist customers via live chat, email, text, phone, and screen-sharing. Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy. Distill and effectively communicate technical information to customers with varying technical acumen. Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case. De-escalate spicy interactions with confidence (including escalations from more junior T1 specialists), effectively escalating through defined channels to resolve issues when necessary. Flex into other T1 ticket queues as needed based on volume fluctuations Identify incidents and accurately follow incident response protocol as Support Incident Commander (rotating with T1 Managers) Demonstrate agility, resilience, and the ability to exercise good judgement and critical thinking under pressure. Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities. Collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams. What you need to thrive: Experience: 3-5+ years technical support experience in a fast-paced SaaS startup environment, including minimum 1-2+ years in a senior Support role. Bonus if you have experience supporting a technical platform within the self-care, data or medical industries. Technical aptitude: Previous experience supporting a complex technical platform that manages data, reporting, users, scheduling, payments, inventory or a combination of several of these using internal resources and external tools such as Postmark. Well-versed in incident response at the Tier 1 Support level. Joy for details: Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure! Let's-do-this energy: Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment! High EQ: You're a natural peer leader, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit. Outstanding customer rapport: Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills. Patience, Positivity, Problem solving: Acting as a peer leader on the Support team requires an extra dose of patience, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention. Flexibility: Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays How We'll Take Care Of You: Your total budgeted cash compensation for this role is between $63,000 - $91,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $63k-91k yearly Auto-Apply 60d+ ago
  • Clinical Team Lead - MH Crisis Response (SCRT)

    Healthright 360 4.5company rating

    Remote job

    We are looking for motivated and passionate clinicians looking to make an impact in their community to join a new Street Crisis Response Team in San Francisco! The Street Crisis Response Team (SCRT) is an innovative co-responder model responding to triaged 911 calls for non-violent, behavioral health issues in San Francisco, as an alternative to police response. Since November 2020, six teams have launched, responding to calls citywide. ********************************************************************************************* ************************************************************************************************************************************* ***************************************************************************************** The SCRT Clinical Team Lead will play a crucial role in helping to coordinate the behavioral health assessment and crisis response for those in psychiatric and substance-induced distress in San Francisco. The SCRT aims to avoid harm to the individual in crisis by intervening in person-centered and trauma-informed ways to avoid further escalation and attend to the immediate needs of the person in crisis. This will be done by treating each person in crisis with the utmost dignity and respect, as well as an active participant in their own de-escalation process and reestablishment of personal safety. The Clinical Team Lead role will be a 12-hour shift, three to four days per week. Clinical Team Leads work in collaboration with the SCRT Clinical Supervisors to ensure at least one is available over the phone throughout all shifts worked by the SCRT Clinicians. Clinical Team Leads also participate in the field as clinicians, train and shadow other clinicians in the field, and may work in place of a clinician who is on vacation or unable to report for their shift. The first of its kind in San Francisco, the SCRT which is comprised of a SFFD Paramedic, a Behavioral Health Clinician and a Peer Counselor will respond to calls of suicide and self-harm, including assisting individuals who present as disoriented, delusional and/or exhibiting symptoms of intoxication. The team will be mobile throughout the shift, in an ADA-accessible SFFD van available to transport the team and people to other resources after de-escalation has occurred. In addition to behavioral health assessment and de-escalation, the SCRT is qualified to provide basic medical treatment (such as wound care, prevention of infection) to reduce the need for hospitalization and decrease the chances of furthering mental health decompensation. Depending on the level of care needed, individuals may be escorted to a hospital, shelter or to a safer location as applicable to their health needs. This role is a full-time position with benefits, and includes both in the field (in person) and off-site work. Clinical Team Leads will have access to the COVID-19 vaccine upon hire. The Clinical Team Lead works 3-4 12-hour shifts per week. Key Responsibilities Clinical Responsibilities: Work collaboratively in 12 hour shifts as part of a co-responder model team to address non-violent, behavioral health crisis calls triaged by the city's 911 system and/or a dedicated 800 number provided to the public, as an alternative to police response. Share responsibility with other Clinical Team Leads and Clinical Supervisors to maintain immediate availability to consult, problem solve, and answer questions by phone to provide supervision to other clinicians providing direct crisis response in real time. Participate in and assist with facilitation of group supervision with members of the Street Crisis Response Team. Learn and utilize the Trauma Stewardship model for coping with burnout and compassion fatigue among members of the SCRT. Provide culturally responsive, trauma-informed, gender-responsive, harm reduction, and person-centered mental health and substance use crisis assessment, intervention, de-escalation, and appropriate follow up as part of the SCRT, specifically for individuals experiencing non-violent, behavioral health crisis in San Francisco. Deftly assess for and instruct others to assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements, including C-SRRS, Mini Mental Status Exam, and others. Train and shadow other clinicians in the field and provide feedback on their clinical work. Show competency in use of Narcan for opioid overdose reversal. Maintain strong working knowledge of DSM V diagnostic criteria, particularly for substance use, PTSD/Acute Stress, psychotic, panic, bipolar, mood, and personality disorders. Obtain SFDPH 5150 Certification so that in situations that warrant it, initiate a 5150 psychiatric hold by properly assessing and documenting per SFDPH protocol, as well as waiting safely while calling and awaiting transport. Team Member Responsibilities: Work with other team members and person in crisis in quickly assessing the needs of individuals experiencing mental health crisis; and to create a response plan in collaboration with the other SCRT members and person in crisis. Practice self-awareness and cultural humility as member of diverse team; be conscientious and sensitive to power and other interpersonal dynamics with other team members. Demonstrate strong ability to remain calm and attentive during crises,as well as to deftly advise on several separate crises during a single shift. Demonstrate a high level of resilience and self-care as part of maintaining wellness in a high crisis and first responder position. Administrative, Training, and Documentation Responsibilities: Maintain timely and thorough administrative and service documentation and records related to client care and program-related monitoring, in accordance to standards specified by HR360 policies and oversight agencies (e.g. DPH, etc.). Complete all live and online trainings in timely and thorough manner to form strong foundation for clinical work. Trainings will include street crisis de-escalation, trauma informed care, Motivational Interviewing, ethical boundaries, confidentiality, first aid, CPR, COVID-19 precautions, and others. Education and Knowledge, Skills and Abilities Education and Experience Required: Licensure (LCSW, LMFT, LPCC) or registration (ASW, AMFT, APCC) with the California Board of Behavioral Sciences or Board of Psychology. Minimum three years of experience providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused. First Aid certified within 30 days of employment. CPR certified within 30 days of employment. Must be able/willing to work outside during most of shifts, travel in van with others between crises, and physically move frequently during shift. Must be able to travel to and from worksite and other locations within San Francisco. Ability to work with and honor a highly diverse community served, as well as SCRT team members, while showing humility and openness. Willingly open to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience, and other important attributes. Desired: Bilingual in San Francisco threshold language. Background Clearance Required: Ability to obtain and maintain background clearance with successful discharge from probation or parole. Please attach scan or photo of BBS/BOP credentials to application and list three professional references on resume or cover letter. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
    $48k-90k yearly est. Auto-Apply 60d+ ago

Learn more about site leader jobs

Top companies hiring site leaders for remote work

Most common employers for site leader

RankCompanyAverage salaryHourly rateJob openings
1Novartis$166,320$79.960
2AbbVie$161,743$77.7616
3SAP$137,773$66.247
4Lockheed Martin$88,264$42.4322
5Vencore$72,526$34.870
6MAG Aerospace$59,751$28.730

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