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Site leasing agent skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical site leasing agent skills. We ranked the top skills for site leasing agents based on the percentage of resumes they appeared on. For example, 33.8% of site leasing agent resumes contained customer service as a skill. Continue reading to find out what skills a site leasing agent needs to be successful in the workplace.

9 site leasing agent skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how site leasing agents use customer service:
  • Provide excellent customer service and manage leasing operations.
  • Monitored studies, patient hook-up, provided exceptional customer service for all patient needs R\

2. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how site leasing agents use property management:
  • Provided property management regarding safety and maintenance objectives.
  • Achieved proficiency across industry-specific property management software applications

3. Background Checks

Here's how site leasing agents use background checks:
  • Performed various duties from touring prospective residents, credit and background checks, preparing stabilized/market rate lease agreements to Lease Signing.
  • Conduct several background checks on the clients prior to signing any contract.

4. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how site leasing agents use yardi:
  • Planed, scheduled, and coordinated general maintenance, and placed work orders using YARDI software for residential properties.
  • Posted charges and concessions to resident ledgers using YARDI operating system.

5. Administrative Tasks

Here's how site leasing agents use administrative tasks:
  • Perform administrative tasks such as bank deposits/reconciliations, property reporting, evictions, and correspondence.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.

6. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how site leasing agents use general maintenance:
  • Schedule coordinate general maintenance, major repairs, and remodeling or construction for commercial or residential properties
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling.

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7. Evictions

Here's how site leasing agents use evictions:
  • Contacted customers regarding sensitive issues such as evictions and collections with proper follow-up for timely payment.
  • Process lease packages-Administer lease closings-Collect and record rental payments-Process maintenance requests-Assist in court proceedings in evictions

8. Inbound Calls

Here's how site leasing agents use inbound calls:
  • Managed inbound calls and scheduled leasing appointments for off site residential communities.
  • Received inbound calls from tenants and left messages for property staff.

9. Apartment Communities

Here's how site leasing agents use apartment communities:
  • Research competitive apartment communities and compile market surveys.
  • Assisted prospects with information about apartment communities.
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List of site leasing agent skills to add to your resume

The most important skills for a site leasing agent resume and required skills for a site leasing agent to have include:

  • Customer Service
  • Property Management
  • Background Checks
  • Yardi
  • Administrative Tasks
  • General Maintenance
  • Evictions
  • Inbound Calls
  • Apartment Communities

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.