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Site manager skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Xu Zhang Ph.D.,

Irish Horsey Ph.D.

Below we've compiled a list of the most critical site manager skills. We ranked the top skills for site managers based on the percentage of resumes they appeared on. For example, 17.4% of site manager resumes contained customer service as a skill. Continue reading to find out what skills a site manager needs to be successful in the workplace.

15 site manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how site managers use customer service:

Identified and implemented process improvement for several operation functions, including medical management, customer service and network management.
Performed estimates for various customers Managed multiple other painters on job site Received 5/5 ratings from every customer serviced

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how site managers use safety procedures:

Delegated and supervised daily responsibilities to ensure work is completed to customer satisfaction and proper safety procedures are followed.
Administered full-scope safety training and ensured consistent adherence to safety procedures and practices by 400+ personnel.

3. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how site managers use oversight:

Provided direct oversight of housekeeping staff and supervisor, monitoring conditions, reporting to Senior Management on facility and program status.
Maintained accountability of all government and company property and provided administrative oversight of medical, tactical operations center and financial operations.

4. OSHA

Here's how site managers use osha:

Performed regular safety audits, all incident/accident investigations and reports, and facility OSHA compliance inspections.
Involved in regular company administered OSHA style safety, environmental, and master mechanic maintenance audits.

5. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how site managers use logistics:

Promoted to logistics on-site manager for Americas operating unit through a series of increasingly responsible individual contributor and managerial roles.
Coordinate logistics or negotiate with local dealers to ensure procurement and transportation of equipment and vehicles to event location.

6. Project Management

Here's how site managers use project management:

Performed Project Management of multiple, simultaneous PC-based development projects for both internal and external customers utilizing MS Project.
Utilized project management processes to plan, implement, and execute on-site improvement projects for optimization of operations.

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7. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how site managers use continuous improvement:

Coordinate with corporate and hospital leadership to develop and monitor quality indicators to ensure continuous improvement of the department's performance.
Evaluate facility daily operation requirements to identify safety and operational risks or opportunities for improvement through continuous improvement planning implementation.

8. ISO

Here's how site managers use iso:

Implemented Continuous Quality Improvement process that achieved ISO 9001 registration.
Facilitate ISO 9000 elements involving environmental and equipment records.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how site managers use human resources:

Supported operating units by implementing human resources programs, conducting exit interviews and coaching supervisors concerning performance problems.
Administered and implemented human resources policies/procedures for the Atlanta and Tucker facilities of a major baking company.

10. Site Management

Site Management is the process of managing the operations of a site for a construction project. The tasks of managing a site include conducting health and safety inspections, installing facilities and offices before project commencement, and communicating construction progress to clients. Good site management requires sound knowledge of construction processes.

Here's how site managers use site management:

Provided site management and quality assurance by investigating production problems, identifying opportunities, and reporting findings to management.
Complete operational responsibility for the on site management of precious metal (gold/silver/platinum) buying locations nationwide.

11. PowerPoint

Here's how site managers use powerpoint:

Created and delivered PowerPoint presentations to associates, group administrators, and providers.
Developed business by delivering promotional PowerPoint presentations to potential customers.

12. Client Satisfaction

Here's how site managers use client satisfaction:

Tasked with evaluating and improving underachieving accounts and assigned personnel and making positive changes to increase productivity and client satisfaction.
Conducted random post checks to ensure client satisfaction and satisfactory officer performance.

13. Financial Reports

Here's how site managers use financial reports:

Supervised kitchen staff and prepared daily and monthly inventory and financial reports in accordance with federal free/reduced lunch program.
Worked closely with General Manager implementing operational and sale objectives along with preparing monthly financial reports.

14. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how site managers use quality standards:

Supervised sites and ensured that all construction activities were performed according to safety regulations while quality standards were maintained.
Conduct on-site/off-site research assuming direct responsibility for on-time project delivery within acceptable quality standards.

15. Site Operations

Site operations are tasks that include the maintenance and improvement of on-site systems, physical operations, technical systems, and machinery inspections. Site operations are generally conducted by site technicians in collaboration with other engineering teams.

Here's how site managers use site operations:

Evaluated expectations /obligations of client services- reassigned/terminated poor performing staff; refocused team members by improving services in site operations.
Managed on-site operations at the customer facility which included driver/route planning, port operations, driver management and customer service.

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What skills help Site Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on site manager resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What soft skills should all site managers possess?

Irish Horsey Ph.D.

Interim Chair of the Department of Construction Management and Assistant Professor, Kennesaw State University

Leadership and communication are among the most essential skills of a construction manager. Construction managers are responsible for ensuring that projects are built safely on schedule, within budget, and to the quality outlined in the drawings and specifications. To fulfill these responsibilities, construction managers must lead multiple teams, including primary, secondary, and third party players, on a construction project through effective oral and written communications.

What hard/technical skills are most important for site managers?

Irish Horsey Ph.D.

Interim Chair of the Department of Construction Management and Assistant Professor, Kennesaw State University

Construction Managers are project managers with specialized technical skills. Construction managers' most important technical skills are print reading, estimating, scheduling, project and technology management.

What site manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young site managers need?

Becky Serbin

Director of Education and Curriculum, National Tile Contractors Association

Tile contractors are hiring across the U.S. and using several different online job posting sites. We even have an online form that those interested in the trade can fill out. When we receive them, they are forwarded to members in their area. If the person is located in an area where there is a union presence, they can even contact that office for job opportunities.

What technical skills for a site manager stand out to employers?

Kristen Parrish Ph.D.

Assistant Professor, Arizona State University

This is pretty dependent on the job that you're going for, but I think that one technical skill that employers in construction look for is the ability to communicate technical information clearly and concisely. This will be critical onsite and in the office -- you need to demonstrate an understanding of how a project comes together, and this requires the ability to communicate clearly. Beyond the communication, a technical understanding of material behavior (i.e., concrete curing, crane picks, etc.).

Do you want to know more?

List of site manager skills to add to your resume

The most important skills for a site manager resume and required skills for a site manager to have include:

Customer Service
Safety Procedures
Oversight
OSHA
Logistics
Project Management
Continuous Improvement
ISO
Human Resources
Site Management
PowerPoint
Client Satisfaction
Financial Reports
Quality Standards
Site Operations
Direct Reports
Corrective Action

Performance Reviews
Process Improvement
Clinical Trial Management
Cost Savings
Inventory Control
Disciplinary Actions
DOD
Federal Regulations
FDA
Inventory Management
Windows
Forklift Training
Margin Analysis
Background Checks
Conflict Resolution
Property Management
Equipment Maintenance

Customer Complaints
Safety Training
Customer Relations
HVAC
Performance Evaluations
Bank Deposits
QA
KPI
Incident Reports
Industrial Cleaning
B Testing
Solar Power
Principal Liaison
Branch Management
Informed Consent

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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