What does a site operations manager do?
A Site Operations Manager is responsible for overseeing construction operations in the site or field settings. They monitor the efficiency of the staff's performance and ensure everyone's strict adherence to safety protocols and regulations. They also handle the hiring and training of new staff, allocation of budget and resources, and quality testing. A Site Operations Manager must have excellent communication and leadership skills, especially in identifying opportunities to enhance the staff's productivity and increase the company's profitability.
Site operations manager responsibilities
Here are examples of responsibilities from real site operations manager resumes:
- Analyze, prepare and efficiently manage distribution center budget, operations and logistics.
- Develop multiple in-store processes to manage payroll and successfully increase financial numbers through decreasing operational expense and increasing operational income.
- Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
- Participate in FDA and governmental audits.
- Insure materials meet FDA and EPA requirements.
- Create cross-training programming and enforcement of all company policies and corporate ISO procedures.
- Enforce fire and safety compliance, OSHA and HIPPA regulations for the off-site.
- Enforce OSHA regulations through training and random refresher courses to guarantee proper safety practices throughout the organization.
- Provide oversight and supervision during the installation.
- Provide financial oversight including invoice approval and develop a substitute budget.
- Supervise logistics operations and provide management training for military personnel preparing for deployment to hostile areas.
- Serve as primary point of contact for resolving linguist issues including ensuring accountability and accurate input of payroll data.
- Design company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.
- Maintain company's website to highlight the KPI's, custodial service event, safety standards and customer and employee satisfaction.
- Design and engineer station sortation layout to maximize productivity and to integrate new home delivery process in station during holiday season.
Site operations manager skills and personality traits
We calculated that 10% of Site Operations Managers are proficient in Site Operations, Logistics, and Safety Procedures. They’re also known for soft skills such as Communication skills, Management skills, and Problem-solving skills.
We break down the percentage of Site Operations Managers that have these skills listed on their resume here:
- Site Operations, 10%
Manage all site operations leadership with both Managers and Supervisors reporting directly and indirectly.
- Logistics, 7%
Supervised logistics operations and provided management training for military personnel preparing for deployment to hostile areas.
- Safety Procedures, 6%
Rewrote/updated over 35 manufacturing procedures and over half of company health/safety procedures.
- Oversight, 6%
Recommended and implemented changes to Program Oversight on new delivery methods for Medicaid enrollment broker.
- Safety Program, 5%
Developed and implemented safety programs to reduce frequency of accidents and injuries to both associates and customers.
- Continuous Improvement, 5%
Administer lean, continuous improvement, and manufacturing excellence principles to create a more profitable business relationship.
"site operations," "logistics," and "safety procedures" are among the most common skills that site operations managers use at work. You can find even more site operations manager responsibilities below, including:
Communication skills. The most essential soft skill for a site operations manager to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a site operations manager resume shows how their duties depend on communication skills: "maintained communication with client to ensure successful business development and to promote employee retention. "
Problem-solving skills. This is an important skill for site operations managers to perform their duties. For an example of how site operations manager responsibilities depend on this skill, consider that "top executives need to identify and resolve issues within an organization." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a site operations manager: "achieved all service level agreements on a monthly basis, this includes all incident resolution and mac delivery. ".
Leadership skills. For certain site operations manager responsibilities to be completed, the job requires competence in "leadership skills." The day-to-day duties of a site operations manager rely on this skill, as "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." For example, this snippet was taken directly from a resume about how this skill applies to what site operations managers do: "demonstrate strong leadership skills to drive customer service, dealer services, transportation and performance improvement amoung team members. "
Time-management skills. Another crucial skill for a site operations manager to carry out their responsibilities is "time-management skills." A big part of what site operations managers relies on this skill, since "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." How this skill relates to site operations manager duties can be seen in an example from a site operations manager resume snippet: "oversee payroll process, oversee billing, vigilance of sense of urgency and deadlines. "
The three companies that hire the most site operations managers are:
- Con Edison23 site operations managers jobs
- Deloitte10 site operations managers jobs
- Executive Jet Management3 site operations managers jobs
Choose from 10+ customizable site operations manager resume templates
Build a professional site operations manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your site operations manager resume.Compare different site operations managers
Site operations manager vs. General manager of operations
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
While similarities exist, there are also some differences between site operations managers and general manager of operations. For instance, site operations manager responsibilities require skills such as "site operations," "safety procedures," "safety program," and "excellent interpersonal." Whereas a general manager of operations is skilled in "develop team," "financial statements," "personnel processes," and "training programs." This is part of what separates the two careers.
The education levels that general managers of operations earn slightly differ from site operations managers. In particular, general managers of operations are 0.9% more likely to graduate with a Master's Degree than a site operations manager. Additionally, they're 0.4% more likely to earn a Doctoral Degree.Site operations manager vs. Group manager
Group Managers are employees who oversee a specific department, team, or any group in the company. They are usually tenured employees or industry experts. Group Managers oversee their team's performance and professional growth. They set clear, strategic goals for the team and create plans to reach these goals. They monitor the achievement of such goals and guide their team along the way. They also manage the team professionally. The coach team members train the employees if there are updates or new strategies and ensure that they remain engaged. They motivate their team to perform well and strive hard to reach group goals.
In addition to the difference in salary, there are some other key differences worth noting. For example, site operations manager responsibilities are more likely to require skills like "site operations," "safety procedures," "oversight," and "safety program." Meanwhile, a group manager has duties that require skills in areas such as "client facing," "client relationships," "financial analysis," and "strategic plan." These differences highlight just how different the day-to-day in each role looks.
Group managers may earn a higher salary than site operations managers, but group managers earn the most pay in the finance industry with an average salary of $135,074. On the other hand, site operations managers receive higher pay in the technology industry, where they earn an average salary of $114,204.Average education levels between the two professions vary. Group managers tend to reach higher levels of education than site operations managers. In fact, they're 5.2% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for site operations managers in the next 3-5 years?
Site operations manager vs. Assistant manager of operations
An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a site operations manager is likely to be skilled in "site operations," "oversight," "safety program," and "continuous improvement," while a typical assistant manager of operations is skilled in "sales floor," "front end," "cash handling," and "store associates."
Assistant managers of operations earn the highest salary when working in the finance industry, where they receive an average salary of $65,818. Comparatively, site operations managers have the highest earning potential in the technology industry, with an average salary of $114,204.assistant managers of operations typically earn similar educational levels compared to site operations managers. Specifically, they're 2.8% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Site operations manager vs. Manager, center operations
The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.
Types of site operations manager
Updated January 8, 2025











