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  • Customer Service Rep - Bilingual Remote

    American Income Life-Prata & Wilson

    Remote site representative job

    Remote Bilingual Benefits Specialist Why Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions
    $32k-41k yearly est. 8d ago
  • Call Center Rep Work From Home

    Hire Standard Staffing

    Remote site representative job

    Remote Benefits Representative American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.Responsibilities: Develop customer success metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals _Present to families different benefits programs, enroll new clients, and open new accounts. _Oversee and prioritize each customer in your portfolio Qualifications: Must have a passion for helping others _** MUST BE A US OR CANADIAN CITIZEN ** Proven ability to work as a productive team member _Excellent communication and interpersonal skills _Self-motivated team player, proficient in multi-tasking Proficient with computers and Zoom preferred but not required _Ability to form and grow solid relationships with your client accounts Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
    $23k-31k yearly est. 2d ago
  • Telmed Customer Service Rep - UT, ID, AZ Only

    Direct Meds LLC

    Remote site representative job

    Direct Meds is a fast-growing healthcare technology company providing patients with better access to medications and telehealth services. We're looking for a Customer Service Representative (CSR) to join our fully remote team and be the front line of support for our customers. We adding 400+ new patients a day and really want to keep up our support services to meet the demands of our great customers who might be having some issue with their weight loss journey. What You'll Do Our typical patient is a 55 year old woman who will love to have someone help with questions regarding their patient intake or medication shipments. Respond to customer inquiries via phone, text / SMS, chat, and email in a professional, empathetic, and timely manner. Assist patients with account setup, prescription orders, and troubleshooting. Accurately document interactions and escalate issues when needed. Collaborate with internal teams to ensure customer satisfaction and efficient resolution of issues. Deliver excellent service that reflects Direct Meds' commitment to patient care. What We're Looking For 1+ year of customer service experience (healthcare or pharmacy background a plus). Strong communication skills (verbal and written) and professional phone etiquette. Comfort with technology and ability to navigate multiple systems at once. Problem-solving mindset and ability to stay calm under pressure. Reliable internet connection and a quiet remote workspace. Recognizing patterns with problems. Motivated by achieving performance goals and willing to ask for positive reviews! Why Join Direct Meds? Competitive pay ($17-$24/hr depending on experience). 100% remote position - work from anywhere in the U.S. Opportunity to be part of a mission-driven company improving patient healthcare access. Supportive team culture with room to grow your career and a chance to really develop job skills in a very well organized rapidly growing business. If you're passionate about helping people and thrive in a fast-paced environment, we'd love to hear from you!
    $17-24 hourly 2d ago
  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote site representative job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 4d ago
  • Call Center Rep Work From Home

    Globe Life/American Income Life-Prata Organization

    Remote site representative job

    Benefits Representative 100% Virtual 65,000-80,000 40 Hours per Week Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Us? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: We're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
    $28k-37k yearly est. 5d ago
  • Phone Representative

    Talentoma

    Remote site representative job

    Job Title: Remote Phone Support Representative Monthly Pay: $2,800 - $4,200 We're looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you'll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You'll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you. Job Responsibilities: Answer incoming calls from customers in a professional, helpful manner. Listen to customer concerns and provide clear, accurate answers. Guide callers through simple troubleshooting or next steps when needed. Record key details and conversation notes accurately in our systems. Follow company scripts and procedures to ensure smooth call handling. Maintain a calm and positive tone, even when addressing basic concerns. Stay connected with your remote team through chats and scheduled check-ins. Qualifications: Strong listening skills and clear verbal communication are essential. Comfortable working in a customer-focused, phone-based role. Ability to navigate computer tools and digital call systems during conversations. Dependable internet connection and a distraction-free home workspace. Positive, solution-focused attitude and willingness to learn. No prior call center experience required-comprehensive paid training provided. Previous experience in customer service, hospitality, or retail is helpful but not necessary. Perks & Benefits: 100% remote-work from home from anywhere in the U.S. Competitive monthly pay: $2,800 - $4,200. Paid training provided from day one. Flexible schedule options including weekends and evenings. Supportive, team-focused work culture. Advancement opportunities in customer service or supervisory roles.
    $2.8k-4.2k monthly 4d ago
  • Field Technical Service Representative-Metal Packaging

    Crown Holdings, Inc. 4.5company rating

    Site representative job in Washington, DC

    Job Accountabilities CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities Providing problem-solving leadership on technical and quality matters relating to food can and end performance Managing the overall technical interface between the Food Division and their customers Support customers in all technical aspects of the business including current packages and new package development Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions Interact directly with customer and internal manufacturing operations Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers Extensive travel (Up to 80%) will be required to service customer needs Job Requirements The Ideal Candidate Would Possess The Following Attributes BA/BS degree in Food Science, Engineering, Packaging or a related discipline 2+ years in a packaging manufacturing environment, food production or a similar industry. Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. Demonstrated ability to effectively manage multiple projects to completion Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Well organized and detail oriented with good time management skills Strong PC skills are a must, especially using Word, Outlook, and Excel. Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus Physical Requirements While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. The associate may lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).
    $44k-67k yearly est. 19h ago
  • Customer Service Rep Work From Home

    Serur Organization

    Remote site representative job

    Crafting Brighter Futures for Families At the forefront of specialized financial services, Serur Organization helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Serur Organization, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Serur Organization? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Serur Organization, we're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
    $26k-34k yearly est. 8d ago
  • Provider Enrollment Representative

    Ascendo Resources 4.3company rating

    Remote site representative job

    Job Title: Provider Enrollment Representative (Remote) Responsible for reviewing and processing Medicare Part A and/or B provider enrollment applications to ensure compliance with federal regulations. This role involves verifying documentation, updating internal systems, and responding to provider inquiries. Key Responsibilities: Review provider applications and verify supporting documents Ensure compliance with federal and state regulations Communicate with providers to obtain necessary information Update and maintain provider records in internal systems Participate in required meetings and training sessions Requirements: High school diploma or GED At least 1 year of experience in customer service or administrative support Proficiency in Microsoft Office and working in a Windows environment Strong attention to detail, communication, and problem-solving skills Additional Information: Paid virtual training provided (10-12 weeks) Remote work; must have reliable internet and a professional home workspace Background check and federal clearance required Overtime may be required post-training
    $27k-33k yearly est. 3d ago
  • Customer Service Representative (remote after training)

    Addison Group 4.6company rating

    Remote site representative job

    Please read before applying: Must be available to work all weekends (specific shift details below) 100% on-site in San Antonio during training (3-6 weeks), then fully remote Great opportunity to gain experience in the medical field - no healthcare background required! Summary Responsible for coordinating and scheduling medical evaluations in a high-volume call center environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering excellent customer service to both providers and patients. Responsibilities Manage a high volume of inbound and outbound calls to schedule and confirm medical evaluation appointments. Verify and update patient and provider information accurately within internal systems. Communicate clearly and professionally with patients, providers, and internal departments to ensure scheduling accuracy and timely service delivery. Review and confirm documentation related to appointment scheduling and follow-up procedures. Provide exceptional customer service by addressing inquiries, resolving scheduling issues, and escalating concerns as needed. Meet or exceed daily and weekly performance metrics related to call volume, scheduling accuracy, and service quality. Maintain confidentiality of sensitive information in accordance with company policies and HIPAA regulations. Perform other related duties and special projects as assigned. Requirements MUST be available to work one of the following shifts: Thursday-Sunday (7AM-6PM) OR Friday-Monday (7AM-6PM) 2+ years of experience in a call center environment handling high-volume inbound or outbound calls, preferably in healthcare or scheduling. Strong communication and customer service skills with the ability to manage calls efficiently and professionally.
    $28k-35k yearly est. 19h ago
  • Fully Remote Customer Service & Sales Rep

    Rainmakers Inc. 3.7company rating

    Remote site representative job

    Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access
    $33k-42k yearly est. 60d+ ago
  • Customer Service Representative - 50k-60k/Year - Work From Home

    Spade Recruiting USA

    Remote site representative job

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance
    $28k-36k yearly est. 60d+ ago
  • Customer Escalations & Advocacy Representative

    Vero Networks 4.2company rating

    Remote site representative job

    Job Description Customer Escalations & Advocacy Representative Department: Networks Operations The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention. RESPONSIBILITIES Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues. Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements. Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases. Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions. Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates. Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams. Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues. Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors. Strong problem-solving skills and a solution-oriented mindset. Excellent communication, active listening, and conflict resolution skills. Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy. Comfortable collaborating across teams and influencing without direct authority. Experience analyzing data and trends to recommend business process improvements. Knowledge of Sonar (or other) CRM tools preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work. Powered by JazzHR 01dmjDfASz
    $42k-59k yearly est. 2d ago
  • Customer Success Representative

    Team Architects

    Remote site representative job

    Compensation: $50,000-$60,000/year + Monthly Bonuses + Benefits Job Type: Full-time | Remote About TurboPass: TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience. *Candidates must be bilingual in Spanish and English* Position Summary: We are looking for a motivated and detail-oriented Client Success Representative (CSR) to join our team. In this role, you'll be the main point of contact for our dealership clients-guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You'll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships. Requirements Key Responsibilities: Conduct onboarding and training sessions for new dealership accounts Educate clients on how to use the TurboPass dashboard and integrated platforms Support clients via phone, email, and virtual meetings Proactively manage account activity and ensure proper product usage Document all communications and activities in HubSpot Communicate product value and identify success stories for SoTellUs and Google Reviews Help drive product adoption and usage to meet success metrics Qualifications: Experience in account management, client success, or sales Must be bilingual in Spanish and English (both spoken & written) Strong communication and relationship-building skills Self-starter with the ability to work independently in a remote environment Highly organized with attention to detail Proficient in CRM tools (HubSpot preferred) Preferred Experience (a strong plus): Automotive dealership or auto finance industry experience Experience as a lender representative working with dealerships Benefits What We Offer: Base salary of $50,000-$60,000 per year Monthly performance-based bonus Full benefits package Work-from-home flexibility Opportunity to grow with a rapidly scaling fintech company Join the TurboPass Team If you're passionate about client success and want to be part of a dynamic, growing team-apply today!
    $50k-60k yearly Auto-Apply 46d ago
  • Travel customer representative

    Getaway Travel Agency

    Remote site representative job

    About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests. Provide accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong customer service experience (preferably in travel or hospitality). Organized, dependable, and proactive with a high attention to detail. Comfortable with technology and quick to learn booking platforms and systems. Passion for travel and helping others plan unforgettable experiences. Perks 100% remote work with flexible scheduling. Opportunities for growth within the agency. Travel perks and exclusive industry discounts. Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!
    $34k-55k yearly est. 42d ago
  • Customer Success Representative

    Five Star Bath Solutions of Albany

    Remote site representative job

    Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development What We Offer: Industry-Leading Brand: Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction. Career Growth Opportunities: Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement. Supportive Team Environment: Work alongside a team that values collaboration, integrity, and doing the right thing every time. Consistent Work & Reliable Pay: We keep our teams busy year-round with a steady flow of qualified leads and jobs so you can focus on doing great work without worrying about downtime. Pride in Your Work: Be part of transforming peoples homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more. Schedule / Expected Work Hours: Primarily weekday evening shifts and weekend availability required. Job Summary Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, Five Star Bath Solutions wants you to be a part of our dynamic team as a Customer Success Manager! At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Customer Success Manager, you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support. What Youll Do: Confirm appointments with clients via phone calls, emails, or other communication channels. Maintain accurate records of client interactions and update client information in our database. Manage the calendar and resolve issues promptly and professionally. Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction. Proactively identify opportunities to enhance the client experience and provide feedback for process improvement. What Were Looking For: Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to build rapport quickly. Self-driven & motivated Exceptional organizational and time-management abilities. Prior experience in customer service, account management, or a related field is preferred. Proficiency in using CRM software and other relevant tools. Company Overview Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. By connecting ambitious entrepreneurs and hard-working professionals, were able to provide affordable transformations and beautiful bath solutions to communities across North America. Join a fast-paced, supportive team where your voice sets the tone for an exceptional customer journeyand where your growth matters. This is a remote position.
    $34k-54k yearly est. 4d ago
  • Customer Solutions Representative (Remote)

    Biotronik

    Remote site representative job

    Founded in 1963, BIOTRONIK, Inc. is a pioneer in developing innovative technologies and medical devices that save and enhance the quality of life for millions of individuals living with cardiovascular disorders. Our growing success is based on the company's core values - Accountability, Commitment, Entrepreneurial, Integrity, Quality - thus enabling us to inspire confidence and trust in doctors and patients all over the world. With a dedicated base of employees worldwide, we're continually looking for talented professionals with the passion and drive for excellence to join our mission. Customer Solutions Representative (Remote) BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees. At BIOTRONIK- We have a passion for solving puzzles and saving lives. We emphasize teamwork and embrace challenges; where others may see a problem, we see an opportunity to shine. We are adding to our team of Customer Solutions Representatives at BIOTRONIK. We are looking for passionate people - the kind who take pride in finding solutions and achieving successful results. We are looking for people who share our passion for solving problems and working together. If you have a knack for communicating and connecting with people quickly (i.e. baristas, co-workers, customers) and can resolve a “problem” without anyone's heart getting broken, this is the place for you. Come join our team and help us provide world class customer service to our patients, medical clinics, hospitals, physicians and our exceptional BIOTRONIK field representatives. What we offer 50 years of innovation, US headquarters, Lake Oswego, OR Career path- we will partner with you to support your growth Strong, creative and enthusiastic leadership Fast paced and team based work environment Cutting edge technology tools invested to help you get the job done Full-time or part-time schedules Competitive pay in the marketplace Essential Functions Effectively & clearly communicate with patients, physicians, and BIOTRONIK employees to provide effective solutions and support. Contact customers to obtain verification of sensitive information prior to product shipment. Your Profile Strong communication skills, both via phone and written, are essential. Ability to multitask and to prioritize well is necessary. Exceptional judgement to thrive in ambiguous situations. Able to stay calm and work efficiently in a quick moving environment. Flexible schedule. Loves challenge and is constantly striving to improve. Proficient MS Office skills (Word, Excel). Prior healthcare industry experience a plus. Ability to work autonomously effectively. Secure home work area.Loves challenge and is constantly striving to improve. Preferred Education and Experience Bachelor's degree preferred but not required Phone experience, CRM or cloud-based phone system experience is preferred - especially expertise in talking with customers (i.e. patients, health care clinics, hospitals, physicians, and sales field) on the phone. Work Environment This is a remote position, with the option of some in person training and support at our Lake Oswego, Oregon office. Physical Demands This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. Position Type/Expected Hours of Work Full-time and part-time positions are available. Standard days of work are Monday through Friday. Hours of work may vary depending on time zone supported. Occasional evening and weekend work may be required as job duties demand. United States (US) Location: Lake Oswego(0001) Working hours: Full-time BIOTRONIK Inc. USA BIOTRONIK Inc. Job ID: 61636 BIOTRONIK, Inc. is an Equal Opportunity/Affirmative Action Employer, Minority/Female/Disability/Veteran. BIOTRONIK, Inc. believes that diversity leads to strength.
    $35k-54k yearly est. 18d ago
  • Travel Customer Representative - Remote

    Destination Knot

    Remote site representative job

    About Us Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry. Position Overview We are looking for a Travel Customer Representative to join our team. In this role, you will assist clients with their travel needs, provide excellent service, and ensure every detail of their trip is handled with care. This is a remote position ideal for those passionate about travel and helping others plan meaningful experiences. Key ResponsibilitiesRespond to client inquiries regarding travel destinations, accommodations, transportation, and activities Deliver professional customer service through phone, email, and online platforms Research, prepare, and present travel options that align with client preferences Assist with reservations, booking confirmations, and itinerary management Maintain accurate records and follow up with clients to ensure satisfaction Stay informed about industry updates, promotions, and supplier resources Collaborate with team members to ensure seamless client experiences QualificationsPrior experience in customer service, travel, or hospitality preferred Excellent verbal and written communication skills Ability to multitask and manage multiple client needs simultaneously Comfortable working in a fully remote setting with minimal supervision Strong problem-solving and follow-up skills Proficiency with email, online forms, and booking tools Must be 18+ with a reliable computer and internet connection Passion for travel and helping others plan memorable experiences What We OfferFlexible, remote work schedule Training and ongoing professional developmentA supportive and positive team culture Access to exclusive travel industry tools and resources Opportunities for incentive-based earnings and travel perks Work Environment This is a remote position offering flexibility, growth opportunities, and the chance to work in a dynamic, rewarding travel agency environment.
    $35k-55k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Representative

    Solace 4.1company rating

    Remote site representative job

    Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As a Customer Experience Representative for Solace, you will be supporting our patients and advocates via phone, email, and chat. Through feedback and action, you'll also be supporting our team in getting people the help they need on their healthcare journey. In this role, you will work with our clients and advocates, supporting them in numerous ways. From appointment confirmations to in-depth troubleshooting, to coming up with creative solutions that resolve any issues that our clients and advocates encounter. You will also work with our new clients to support them during their first experiences with us, while sharing and tracking feedback so that we can make Solace a world-class experience for all of our users. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here . What You'll Do Learn the Solace systems, tools, and technology, our foundation for being able to offer a great support experience Use the resources we supply to provide world-class CS to our clients and advocates Help us to gather and track feedback in order to work toward the constant improvement of our customer's experience and our platform Build strong relationships with our clients and advocates, helping them feel heard and understood Take action based on the feedback you receive by reporting issues and sharing detailed notes Resolve clients and advocate inquiries to their complete satisfaction via phone, email, and chat What You Bring to the Table Empathy is your superpower, and you're confident working through the toughest of conversations, whether by phone, email, or chat You're detail-oriented and understand that sometimes the smallest details make the biggest difference You know your way around a computer and are a quick learner who works well in (sometimes) hectic circumstances, thriving while learning new tasks You are a natural troubleshooter. You know what questions to ask to get to the root of any issue, and have enough tech experience to walk someone through basic issues with their browser or phone You are a creative problem solver and won't hesitate to lean on your team for help when necessary, but will execute confidently when called upon You are more than comfortable giving and receiving feedback You thrive on ensuring great outcomes for every person you interact with You enjoy and embrace interacting with people from all walks of life in order to ensure they're getting the health care they deserve You're comfortable forming quick bonds during your contact with our clients, and thrive under the pressure of resolving complex issues, even when those clients are upset You're flexible and willing to jump in and assist with anything when called upon If you see something that's not quite right or that is causing friction, you are not shy about reporting the trouble and help suggest a solution You're a team player with a “get it done” mentality, ready to contribute meaningfully to your team's success Compensation Hourly compensation for the role $21/hr - $26/hr Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
    $21-26 hourly Auto-Apply 29d ago
  • Proofreader & Customer Representative Specialist - Remote - (DAY OR NIGHT SHIFT)

    Visitation Academy 3.4company rating

    Remote site representative job

    Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy
    $33k-38k yearly est. 60d+ ago

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