Site supervisor jobs in Fresno, CA - 1,395 jobs

RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. The salary range posted in this bulletin represents the salary range for full-time positions. This position is a permanent part-time position, and compensation will be based on the number of hours worked. Come and join the City of Fresno in achieving our mission of Building a Better Fresno! Ready to steer your career in a new direction? The City of Fresno is looking for a dedicated and responsible leader to join our team as a Trolley Supervisor! In this exciting role, you will supervise the FresnoHOP Trolley Service, which connects locals and visitors to some of Fresno's most popular destinations from Fresno State and Campus Pointe to the Brewery District, Cultural Arts District, and the Tower District. FresnoHOP also offers special event services and chart options, offering a unique and exciting way for groups to explore Fresno or add a special touch to any occasion. As the Trolley Supervisor, you will oversee daily operations, lead a team of Trolley Operators, promote the trolley service, and ensure every ride is an unforgettable experience. If you love working with people, have strong organizational skills, and are excited about being a part of a service that brings the community together and highlights the best of Fresno, apply today! Duties may include, but are not limited to, the following: Supervise Trolley Operators and assign daily tasks. Monitor routes and address service interruptions. Train and evaluate Trolley Operators for safety and performance. Resolve passenger complaints promptly and professionally. Maintain information on routes, schedules, entertainment, restaurants, and points of interest. Promote the trolley service to the public. Conduct pre-trip and post-trip vehicle inspections. Prepare and maintain accurate operational reports. Build effective relationships with staff, passengers, and the public. Operate a trolley bus when required to meet service needs. Perform related duties as required. Duties and schedules may vary by assignment. Please inquire about the specific schedule if called upon for an interview. Incumbents may be required to work nights, weekends, and holidays as needed. Full job specification may be viewed at: ****************************************************************************** View "We Work For You" video to get an inside look at how rewarding it is to work for the City of Fresno: ************************************************ The current vacancy exists in the General Services Department. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months. Pay,Benefits, & Work Schedule BENEFITS: UNIT 13 Classification - City of Fresno Professional Employees Association (CFPEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. MANAGEMENT LEAVE: 60 hours per fiscal year for exempt employees. ANNUAL LEAVE: Accrue 15.5 hours per month with cash out provisions. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Permanent Part-Time (PPT) employees will participate in the City's Health and Welfare plan choosing between a contribution or a non-contribution plan, some positions may be eligible for an opt-out option. Pursuant to Fresno City Charter section 1100, Permanent Part-Time employees do not participate in the City's Retirement System. However, if a successful PPT candidate has previously participated in either of the City's Retirement Systems (Fire & Police Retirement Systems of City or Employees Retirement System) and are still an active or retired member, they will be required to participate in the retirement system pursuant to applicable Fresno Municipal Code sections 3-334 or 3-543 and may need reinstatement approval by the Retirement Board. For additional information, please refer to Unit 13's Memoranda of Understanding "Benefits for Permanent Part-Time Employees" on Page 36 at this link: ********************************************************************************************************************************* Additional information regarding the City of Fresno benefits is available at *************************************************************** The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list. Possession of an Associate's Degree from an accredited college or university in transportation, public or business administration or a closely related field AND Three (3) years of experience in transit or trolley service operations. Additional qualifying experience may be substituted for the required education on a year for year basis. If qualifying with education, APPLICANTS MUST ATTACH A COPY OF TRANSCRIPTS (instructions below on how to attach documents). Applications lacking the attachment may be rejected. AND Possession and continued maintenance of a valid Class A or a valid Class B California Driver's License with Passenger endorsement at the time of appointment. Failure to maintain the required license shall be cause for termination from this classification. Please complete your driver's license information under the Licenses and Certifications section of the online application. APPLICANTS MUST ATTACH A CURRENT COPY OF THEIR DRIVING RECORD (issued within the past 30 days) obtained from the Department of Motor Vehicles. Applications lacking this documentation may be rejected. Please review the "Additional Information" section below for attachment instructions. Additional Requirements The work experience section MUST be completed with detailed duties, dates and weekly hours worked for each title held. Please SPECIFY THE TRANSIT OR TROLLEY SERVICE OPERATIONS DUTIES with which you have experience in your application. Resumes will not be accepted in lieu of a completed employment application and will not be used to evaluate minimum requirements. Applications lacking a completed work experience section may be rejected. Possession of a certificate of completion of a Transit Supervisor Certificate from the U.S. Department of Transportation - Transportation Safety Institute prior to the end of the probationary period. Failure to obtain the required certification within the specified time period shall be cause for termination from this classification. Possession of a certificate of completion of an Instructors Course for Transit Trainers Certificate from the U.S. Department of Transportation - Transportation Safety Institute prior to the end of the probationary period. Failure to obtain the required certification within the specified time period shall be cause for termination from this classification. Depending on assignment, may be required to obtain and maintain additional certificates and/or license. The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno. This position is designated as being Safety Sensitive and requires all eligibles offered employment to successfully pass a drug test prior to employment. Federal law requires that applicants for positions involving the operation of certain transit vehicles, revenue services vehicles, the transportation of hazardous materials or heavy equipment over 26,001 pounds requiring a commercial driver's license, must undergo pre-employment drug testing as a condition of employment and may be subject to random alcohol and drug testing throughout their employment in this position. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT ******************* TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call ************** for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The selection process may consist of the following: APPLICATION REVIEW - Qualifying Only: Applications which meet the minimum qualifications will be reviewed and a limited number of the most qualified candidates will be invited to the Oral Examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for evaluation. ORAL EXAM - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate in areas which may include, but not limited to, safe trolley bus operating practices, ability to coach and train drivers, knowledge of transit operations and scheduling, ability to maintain records and reports, familiarity with local routes, customer service skills, and ability to establish effective working relationships and/or other job related topics. Candidates must achieve a passing score to qualify for the eligible list. The Oral Exam date to be determined. Veteran Preference Regulations Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score. Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: On the Careers Home page, under the section "My Career Tools" (located towards the top right of the page), Select "Cover Letters & Attachments", and then "Add Attachments". For Attachment Type, choose the best option (i.e. "DIPLOMA/TRANSCRIPTS or DD214"). If you do not see a good choice, use "Reference Attachments". Under Attachment Purpose, you can TYPE a description. Select "Add Attachment" and hit the "Browse" button to locate your attachment. After you select your attachment, select "Open", click "Upload" and then "Save & Return". Confirm your attachment has been uploaded, then proceed to COMPLETE YOUR ONLINE APPLICATION. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at ************** in advance of the examination.

Infuse Hospitality is a growing hospitality company known for creating thoughtful food, beverage, and guest experience programs inside hotels, offices, and lifestyle-driven spaces across the country. At TWYNE inside LUMA Hotel, we bring elevated café service, genuine hospitality, and a strong sense of community to every guest interaction. We're looking for a hands-on Café Supervisor who thrives in fast-paced environments, leads by example, and genuinely enjoys being on the floor with their team. Core Responsibilities Daily Operations Oversee daily café operations, ensuring smooth workflow and adherence to standards. Open and close the café, ensuring all procedures are followed consistently. Ensure compliance with health, safety, and sanitation regulations. Team Management Assist with staff schedules, breaks, and shift coverage. Train, mentor, and supervise café staff. Conduct performance evaluations and provide ongoing feedback. Resolve staff conflicts and foster a positive, collaborative work environment. Inventory & Ordering Monitor inventory levels and maintain accurate product counts. Assist with placing and managing orders tied to food truck and production needs. Support cost awareness and minimize waste through strong organization. Customer Service & Guest Experience Ensure consistently high-quality guest service. Address and resolve guest concerns promptly and professionally. Maintain a warm, welcoming, and clean environment for hotel guests and café customers. Act as a brand ambassador for both TWYNE and Infuse Hospitality. Quality Control Monitor food and beverage preparation for consistency and presentation. Ensure menu items are executed accurately and served in a timely manner. Uphold café policies, service standards, and brand expectations. Who You Are A proven leader with previous supervisor experience in food & beverage or hospitality. Experienced in coffee service and comfortable working behind the bar. Organized and detail-oriented when it comes to inventory, ordering, and scheduling. Confident managing people, priorities, and guest expectations simultaneously. A natural problem-solver who stays calm under pressure. Passionate about hospitality, consistency, and building strong team culture. Additional Details Weekends are required No late nights Full-time position On-site, in-person role Coffee experience preferred Benefits Unlimited Room for Growth Eligible to participate in tip pool Generous Benefits Excellent Compensation Paid Training Awesome Team to Work With

We are looking for a skilled Tax Manager to join our team in Santa Rosa, California. This position offers an excellent opportunity for career growth and leadership development within our tax department. The ideal candidate will possess a strong background in tax preparation, compliance, and consulting, coupled with exceptional communication and mentorship abilities. Responsibilities: - Prepare and review comprehensive tax returns for individuals, businesses, non-profits, trusts, and estates. - Build and maintain strong client relationships while delivering outstanding tax-related services. - Provide clients with strategic tax planning and consulting advice on estate matters, business strategies, and compliance issues. - Analyze and resolve complex tax challenges, offering innovative solutions. - Manage client expectations effectively to ensure satisfaction and trust. - Utilize advanced computer skills and maintain proficiency in relevant tax software. - Identify opportunities to expand service offerings and grow client portfolios. - Develop new client relationships through effective networking and referrals. - Stay informed on current tax regulations and industry standards through ongoing education and training. Requirements - Bachelor's degree in accounting, finance, or a related field. - Minimum of 7 years of experience in public accounting. - Certified Public Accountant (CPA) or Enrolled Agent (EA) designation is required. - Proficiency in tax software, Microsoft Office Suite, and other relevant tools. - Strong analytical skills with the ability to solve complex problems efficiently. - Exceptional attention to detail and commitment to accuracy. - Proven ability to prioritize tasks and manage deadlines effectively. - Capability to work independently as well as collaboratively within a team environment. For immediate consideration, please call Amanda Howell at 707-578-3355. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Century Group is partnering with a client that is seeking a Tax Supervisor to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of $100,000 to $200,000 per year. Job Responsibilities: Manage and develop long-term relationships with clients, particularly in the legal industry. Review business and individual tax returns and provide strategic tax planning advice. Identify, research, and resolve complex tax issues independently. Mentor junior staff and lead internal training and development initiatives. Collaborate with partners on business development and firm growth strategies. Requirements: An active CPA certification and 5+ years of recent public accounting experience. Demonstrate experience managing complex tax returns, including real estate and planning engagements. Communicate effectively with clients and team members, both verbally and in writing. Work comfortably in a paperless office environment using cloud-based systems. Show proficiency with QuickBooks, QuickBooks Online, Lacerte, and digital workflow tools. Qualifications: Take ownership of an existing book of business and transition into managing new client relationships. Participate in strategic firm meetings and client visits as needed. Exhibit strong leadership and mentorship skills to support team development. Apply sound judgment and technical expertise to deliver high-quality tax services. Maintain a proactive and client-focused approach to service and relationship management. REF#50608 #LI-DD1

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. PGC Basketball develops leaders on and off the basketball court. Serving players, parents, and coaches, our mission is to inspire and equip every player & coach everywhere. We provide intense, no-nonsense basketball training designed to teach players to play the game intelligently, to train purposefully, to be ‘coaches on the court,' and to be leaders in practice, in games, and in everyday life. We've impacted the lives of over 140,000 players and 10,000 coaches over the past 33 years. What We Believe We believe every player deserves to know how to unlock their potential. We believe every player deserves to discover how to be a leader on and off the court. And, we believe every player deserves to know how to use the game to propel themselves to success in life. This is the heart behind all we do at PGC. Why Work Here Our staff is a passionate team, committed to creating life-changing experiences for players, parents, coaches, and each other. We have been fortunate to attract some of the finest leaders and teachers in the game of basketball and proven talent across a range of professional expertise. When you join our team, you'll join a mission-driven community that values teamwork, leadership, and growth for our campers, our programs, and each other. Expect hands-on experience, supportive mentorship, open communication, and plenty of opportunities to build your skills while making a real impact. Role: Site Manager Reports to: Camp Director | Type: Seasonal, Contract | Compensation: Contract About the Position The Site Manager at PGC Basketball plays an integral role in ensuring that camp operations run smoothly and efficiently. This highly impactful position serves as the primary point of contact at the camp location, overseeing logistical operations and coordinating staff. The Site Manager helps create an environment where athletes can thrive and get the most out of their training. Key Responsibilities Manage all logistical details for the camp and serve as the main point of contact between PGC and the college's conference services staff. Work closely with the Director to manage all aspects of check-in and check-out, and to adhere to all PGC's risk management procedures and checklists. Manage facility issues, player issues, hospital trips, and emergencies. Track & report store sales, attendance & rooming lists, and gear inventory. Provide mentorship and positive role modeling to players throughout the day. Qualifications Must have prior leadership experience (experience with PGC is preferred). Must be available to work a minimum of four weeks, with preference given to those interested in longer-term involvement with PGC. Must be knowledgeable with Google Sheets, Google Forms, and Excel. Preferred experience with logistics and event coordination. Ability to work as a 1099 contractor for the term of your contract. Applicants must be currently authorized to work in the U.S. at the time of application. What Makes You a Great Fit at PGC You can represent PGC in a professional manner with parents, coaches, players, PGC staff, and conference services staff. You're able to build rapport with others easily. You're calm under pressure and able to resolve issues with poise and maturity. You're dependable, trustworthy, and organized. You're a self-starter who is detail-oriented with effective time management. You're able to source actions and attitudes from a desire to serve others. You're friendly and enthusiastic when interacting with others. You're passionate about customer service and creating an exceptional experience for others. Compensation & Benefits $700 per residential camp (upon successful completion of a training week). $525 per day camp (upon successful completion of a training week). PGC gear package ($100 value). Meals & accommodations for all camps worked ($400-$800 value). Travel to/from camps ($200-$500 value). Professional development in leadership, management, and organization (priceless). Networking opportunities with leaders in Basketball & Sport Management (priceless). Working Conditions Walking: Capability to walk long distances across the college campus between dorms, classrooms, and the gym for 5 consecutive days. Standing: Endurance to stand for extended periods during check-in, check-out, and gym training sessions. Lifting: Ability to lift and/or transport equipment and boxes up to 40 pounds. Please note: As an independent contractor, you will be responsible for ensuring that you can meet the job's physical demands. While reasonable accommodation may be made, as required by law, you are expected to possess the necessary physical capabilities to perform the duties outlined in this job description. EEO & Work Authorization PGC is an Equal Opportunity Employer committed to diversity and inclusion. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable law. Note: Applicants must be authorized to work for any U.S employer. We are unable to sponsor or assume sponsorship of an employment.

A respected heavy civil contractor is looking for a driven and experienced Site Foreman to lead crews on active job sites. This hands-on role requires a strong background in civil construction or demolition, with a working knowledge of heavy equipment operations. Experience in environmental remediation is a plus. Key Responsibilities: Lead and supervise field crews during daily construction and demolition activities Ensure projects are progressing on schedule and in line with quality and safety standards Direct and participate in site work, including excavation, trenching, grading, and demolition Operate or oversee the operation of equipment such as excavators, skid steers, backhoes, loaders, and earthmovers Coordinate with project managers, subcontractors, and inspectors as needed Enforce job site safety protocols and maintain a clean and compliant work environment Track labor, equipment usage, and materials; assist with daily logs and reporting Qualifications: 5+ years of experience in civil construction, demolition, or related field At least 2 years in a supervisory or lead role on active construction sites Skilled in operating and supervising the use of heavy machinery Understanding of underground utilities and sitework procedures Environmental remediation experience is a strong asset Strong communication, leadership, and organizational skills Ability to interpret construction plans and specifications Valid driver's license required; ability to travel locally as needed

Hey there! We're Fever, the world's leading tech platform for culture and live entertainment, Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. ABOUT THE ROLE Fever is seeking an Assistant Site Manager for a VR experience in San Francisco at Stonestown Galleria . The Assistant Site Manager (ASM) plays a key leadership role in ensuring the seamless daily operation of the venue. Reporting directly to the General Site Manager (GSM), this position is responsible for supporting and sometimes substituting for the Manager in all areas of site management, from guest services and staff leadership to budgeting and operational optimization. This is not just a supporting role - the Assistant Site Manager is a proactive leader who thrives in a dynamic, ever-changing environment, takes ownership of the site, and inspires their team by setting the standard for hospitality, efficiency, and professionalism. The right candidate is motivated, resourceful, and ready to not just escalate problems but propose solutions. They will balance day-to-day execution with long-term growth initiatives, including strengthening community partnerships and contributing to our brand's visibility within the city. Key Responsibilities On-Site Operational Leadership * Help hire, train, and schedule staff via local agency, making sure the team feels supported and prepared. * Lead shifts with energy and confidence, showing staff what great guest service looks like. * Encourage a culture of accountability, positivity, and continuous learning. * Provide clear feedback and coaching to help the team grow in their roles. * Oversee facility upkeep, ensuring equipment, technology, and spaces remain fully operational, safe, and presentable at all times. * Troubleshoot technical and mechanical issues, escalating to third-party vendors when necessary. * Lead pre-shift briefings and staff development initiatives to keep the team engaged and aligned with site goals. Technology Troubleshooting * Train new staff members on how to launch guests into the experience. * Check that VR headsets are functioning properly at the start of each morning, ready to welcome guests into the experience. * Master guest registration process, VR headset explanations and onboarding routine with guests, starting the experience session, combining groups of guests, etc. * Own the health of the technology - cleaning regiments, charging protocol, and software updates. Guest & Client Experience * Act as the first point of escalation for guest concerns, resolving issues quickly and empathetically. * Ensure high levels of customer satisfaction by anticipating guest needs and creating a welcoming environment for visitors of all ages and backgrounds. * Model excellent service and engagement, maintaining strong relationships with community partners, suppliers, and corporate stakeholders. * Stay up-to-date on event schedules, ticketing updates, and special promotions to anticipate and meet guest needs. Administrative, Reporting and Accounting Responsibilities: * Assist with budgeting, payroll auditing, and expense management to ensure financial health of the site. * Manage box office operations, retail sales, and inventory control & retail stock management. * Handle administrative duties including invoice processing, meeting documentation, and progress reporting. * Contribute to brainstorming and strategy sessions, actively participating in meetings and offering fresh ideas to enhance efficiency and guest experience. * Actively participate in building the brand's presence in the city through private events, partnerships, and outreach initiatives. * Participating in debriefing sessions with the Site Manager to track KPIs on-site. Skills & Requirements * 3+ years of experience in operations, hospitality, retail, live entertainment, franchise management, or a related industry. * An understanding of budgeting and controlling expenses and retail operations * Leadership and management skills and ability to communicate effectively in oral and written communication * Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner * Friendly, energetic, and enthusiastic personality * Comfortable with technology and basic troubleshooting * Ability to problem-solve and think quickly on your feet. * Ability to stand for extended periods of time; moderate level of physical ability is required * Reliable transportation and ability to arrive on time for scheduled shifts * Flexible schedule (various evenings, weekends, and holidays will be required). * Proficiency in Google Suite * Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status It is preferred, but not required, for this role to be comfortable using basic tools (hammer, drill, etc). The ideal candidate would also have experience maintaining mechanical and technical equipment or be comfortable learning how to manage VR technology and production programs. Past role(s) working in production and/or events - working or managing a pop-up event, amusement attraction, theme park, or exhibition - is a plus! Salary: $70,0000 plus benefits and performance-based compensation Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

_Para ver la descripción de trabajo en español, por favor desplácese hacia abajo hasta el final de la página._ **WHO YOU ARE:** **We are seeking a dedicated and experienced Site Supervisor to manage and improve our sanitation operations, ensuring a safe and pristine facility. If you have strong leadership skills and a commitment to maintaining the highest standards of cleanliness, apply today to join our team and make a significant impact.** **WHO WE ARE:** + Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. + Over 10,000 dedicated team members across North America. + Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America. + Over 50+ years of experience in creating long-lasting partnerships. **OUR MISSION:** **We protect the food supply by eliminating risks so families everywhere can eat without fear.** + **Protect What Matters:** We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.? + **Deliver On Our Promises?:** We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.? + **Win as a Team?:** We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.? + **Advance a Safer Future?:** We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.? **WHAT YOU WILL DO:** **The Site Supervisor is responsible for the daily supervision of the hourly Food Safety Sanitors and Lead Persons in the designated departments and areas of our customer's plants to ensure that our team is working safely, efficiently, and in compliance with regulatory agency, customer, and company policies and procedures. Job duties include:** + Responsible for the daily supervision and management of sanitors for specific areas and departments at our customers' facilities. + The position's primary duty involves customary and regular direction of the work of the sanitors. While the Site Supervisor may at peak times (e.g., start-up and pre-op) utilize their independent judgment and discretion to assist the sanitation laborers, the Site Supervisor's primary duty does not involve the performance of manual labor. + Apportion work assignments among the sanitation lead persons and sanitors. + Ensure sanitors work safely, efficiently, and in compliance with governmental, customer, and company policies and procedures. + Evaluate sanitors for the purpose of recommending promotions or other changes in status. + Ensure that the sanitation team complies with all internal company procedures and policies, including Technical Services, Human Resources, Accounting, IT, and general customer service. + Ensure compliance with the procedures set forth in the Team Member Handbook, + Safety Handbook, and Cleaning Procedures. + Assist Site Manager and Assistant Site Manager implement training programs including safety training and ERP. + Report and investigate all accidents. + Other job duties as assigned **YOUR MUST HAVES:** + Must be 18 years of age or older. + 6 or more months of sanitation experience. + Leadership and decision-making skills are required. + General working knowledge of computers and technology including Microsoft Office + Ability to wear Personal Protective Equipment ("PPE"). + Ability to read, write, add, and subtract. + Ability to work in environments with extreme temperature fluctuations. **WHAT WE PREFER YOU HAVE:** + High School Diploma or General Education Degree ("GED"). **OUR ENVIRONMENT:** **This position would involve you to be in a wet, hot, and or cold environment, while wearing Personal Protective Equipment ("PPE"). Shift may vary depending on location.** **WHAT WE OFFER:** + Medical, Dental, & Vision Insurance + Basic Life Insurance + Short Term Disability + Company Paid Long-Term Disability + 401k Retirement Plan + Paid Holidays + Paid Vacation + Paid Sick Time + Employee Assistance Program ("EAP") + Training & Development Opportunities Fortrex Solutions is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex Solutions is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex Solutions will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. **YOUR NEXT STEPS:** **APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!** **RESUMEN DE LA POSICION** El supervisor realiza un trabajo ejecutivo exento como la supervisión diaria de los empleados por horas y los líderes. La labor principal implica la supervisión de las personas líderes y los empleados generales en departamentos/áreas designadas de las plantas de nuestros clientes para asegurarse que nuestro equipo está trabajando de manera segura, eficiente y en cumplimiento con las políticas y los procedimientos de las agencias reguladoras, los clientes y Fortrex. Los supervisores aceptan total responsabilidad por el día a día de los departamentos/ área. Los supervisores también están involucrados en las entrevistas, la contratación, el entrenamiento y la disciplina de los empleados de saneamiento. Los supervisores son la primera línea para las quejas y los reclamos de los miembros del equipo. Los supervisores trabajan de cerca con los Asistentes de los Gerentes de Sitio, Los Gerentes de Sitio y los Gerentes Complejos para alcanzar los objetivos. Debido a la naturaleza de este trabajo. Usted debe tener 18 años o más para aplicar. **FUNCIONES ESENCIALES/ LABORES DEL TRABAJO** Para cualificar para el trabajo de supervisor, el individuo debe poder realizar las funciones esenciales del trabajo con o sin acomodación razonable. 1. Es responsable de la supervisión diaria de los líderes y los trabajadores de saneamiento en áreas/ departamentos específicos de las instalaciones del cliente. + Regularmente dirige el trabajo de saneamiento de las personas líderes y los trabajadores por departamento/área de las plantas del cliente. + Distribuye la asignación del trabajo entre los empleados y los líderes de saneamiento. + Se asegura que los líderes y los trabajadores estén laborando de manera segura, eficiente y en cumplimiento con las políticas y procedimientos gubernamentales y del cliente. + Evalúa a los líderes y los trabajadores para propósitos de recomendación de promociones y otros cambios de estatus. 1. Se asegura que el equipo de saneamiento cumpla con todos los procedimientos y políticas internas de la compañía, incluyendo Servicios Técnicos, Recursos Humanos, Contaduría, IT y servicio al cliente en general. + Se asegura del cumplimiento de los procedimientos descritos en el manual del empleado, el manuel de seguridad y los procedimientos de limpieza. + Asiste al Gerente de Sitio y al Asistente del Gerente de Sitio en implementar los programas de entrenamiento de Fortrex, incluyendo el entrenamiento de seguridad y el ERP. + Reporta e investiga accidentes. **CUALIFICACIONES MÍNIMAS** Habilidad para leer, escribir, sumar y restar. Seis (6) meses a un años de experiencia relacionada al saneamiento, conocimiento general de trabajo en computadores/tecnología (Ej. Microsoft Outlook, Excel and Word) Habilidad para utilizar equipo de protección personal y habilidad para trabajar en ambientes laborales con fluctuaciones extremas de temperature. Debido a la naturaleza de este trabajo. Usted debe tener 18 años o más para aplicar. **CUALIFICACIONES PREFERIDAS** Diploma de bachiller o su equivalente, habilidades telefónicas, de reclutamiento, habilidades de entrevista y con personal, profesional, detallista, orientado en seguridad, motivado por resultados, responsable, accesible, servicio al cliente, pensador independiente, honesto, líder, motivador y maestro. **Otros requerimientos físicos** Habilidad para utilizar equipo de protección personal (PPE) (Traje de lluvia) **Aprenda más acerca de lo que hacemos oprimiendo aquí:** + Video de aplicación: ************************************************* + Facebook: ************************************ **LO QUE OFRECEMOS:** + Seguro Médico, Dental y Visión + Seguro de Vida Básico + Plan de Jubilación 401K + Días Festivos pagadas (según la ubicación) + Vacaciones pagadas + Programa de Asistencia para Empleados + Oportunidades de Entrenamiento y Promoción Forterx esta orgulloso de ser un empleado que ofrece igualdad de oportunidades. Todos los candidatos cualificados recibirán consideración de empleo sin importar raza, religión, color, credo, sexo, género, identidad de género, nacionalidad de origen, estado ciudadano, estado de miembro de las fuerzas uniformadas, estado veterano, edad, información genética, discapacidad u otro estado protegido en concordancia con todas las leyes federales, estatales y locales que apliquen. Fortrex esta comprometido con cumplir con estas leyes que protegen a los individuos cualificados con discapacidades. Fortex proveerá una acomodación razonable a cualquier discapacidad física o mental conocida de un individuo cualificado a la extensión requerida por lay, provista la acomodación requerida no cree una adversidad excesiva para la compañía y/o coloque en amenaza directa la salud o seguridad de otros en el lugar de trabajo y/o al individuo. Si un empleado requiere una acomodación, ellos deben notificar al gerente de sitio o al departamento de recursos humanos corporativo. Si un candidato requiere de una acomodación, ellos deben notificar al gerente de contratación y/o al reclutador contratando para la posición.

BENEFITS THAT BENEFIT YOU FREE Family Gym Membership and Program Discounts FREE Medical HMO Plans Available, Long-term Disability, Employee Assistance Programs, Basic Life Insurance Affordable Medical PPO Option Education Assistance Program Up To $1,500 per year YMCA Retirement Fund Flexible Schedule What does an Assistant Site Supervisor Do? Assist in planning, supervising, and implementing childcare programs (Before-School, After-School, Summer Camp, and School Break Care) in accordance with guidelines from State of California Community Care Licensing or California Department of Education Expanded Learning Opportunities Programs Supervises up to 14 children independently under the guidelines from State of California Community Care Licensing or 20 children in accordance with guidelines from California Department of Education Expanded Learning Opportunities Programs If applicable, supervises an Assistant or Associate Teacher with up to 28 children under the guidelines from the State of California Community Care Licensing Provides quality care and supervision to children (visual, proactive, interactive) Provide a safe environment for all children to thrive Guide behaviors using positive methods, keeping in mind each child's individual needs Carry out activities and lesson plans Ensure the program is delivering Healthy Eating and Physical Activity (HEPA) standards Set up and clean-up of the program area including vacuuming, sweeping, dusting, trash removal, etc Assist the Site Supervisor in the planning and administration of the program Assist in selecting training and providing guidance to staff Ensures accurate enrollment and attendance procedures are followed Our Commitment to Belonging At the Channel Islands YMCA, we are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected. Qualifications Must be at least 21 years old 1 year of experience working in a childcare setting High School Diploma or equivalent California Community Care Licensing Requirement: Must possess a minimum of 12 units of Child Development or related field and 3 units in Administration. A waiver may be submitted to allow for the Administration course to be completed in the first year of employment (or approved Community Care Licensing alternative) or California Department of Education Expanded Learning Opportunities Programs Requirement: Must possess 48 college units or an Associate's Degree Ability to obtain Criminal Record Clearance Health Screening Report and negative TB test required prior to first day of employment Complete required certifications within 60 days of hire

Job DescriptionSalary: $24-26/hr. This is a full time, non-exempt position eligible for benefits and overtime compensation. Extended Care Program Assistant Site Supervisor Yu Ming Charter School seeks dynamic, innovative, and experienced educators to join our team, committed to nurturing lifelong learners who are bilingual, bicultural and able to create change in their own lives and in our community. We seek teachers that are excited by the possibility of transforming the traditional model of education to be learner-centered through personalized and project based learning that cultivates both the cognitive and social emotional skills our students need to thrive in school and beyond. Yu Ming teachers are leaders that thrive on exploration, collaboration, and seek to continuously learn and grow as individuals and team members. ABOUT YU MING CHARTER SCHOOL Yu Ming Charter School is a non-profit, tuition-free network of public schools located in Oakland and San Leandro and open to all residents of California. As a leader in Mandarin Immersion education, our mission is to nurture our inclusive and diverse community to become empowered, engaged, and outstanding global citizens. We currently serve 955 students across three campuses, and continue to grow our enrollment each year. Our intentionally diverse student body comes from many racial, ethnic, and socio-economic backgrounds representing 70 zip codes across the Bay Area and 29 home languages. Founded in 2011, Yu Ming is the first Mandarin immersion public charter school in the state. We believe every child, regardless of their background or zip code, deserves a free, high-quality education that prepares them today to succeed tomorrow. Ranked the #7 Elementary School and the #2 Elementary Charter School in California by U.S. News, Yu Ming is a 2019 National Blue Ribbon School of Excellence and a 2020 and 2023 California Distinguished School. Yu Mings future-forward model prepares young people to succeed and thrive in an interconnected and multicultural world through personalized and rigorous learning experiences, active student agency, whole child and community focus, and multilingual education. As a result, our students far outperform their peers in the district, county, and state, regardless of socio-economic status, race, language background, and learning differences. We are closing the opportunity gap for our historically underserved students every day. To learn more about our innovative school visit our website ********************* RESPONSIBILITIES Under the direction of the ECP Site Manager and in collaboration with the Expanded Learning Opportunities Program (ELOP) Manager, the ECP Assistant Site Supervisor supports the smooth daily operations of the after-school program. As the second-in-command at the site, the Assistant Site Supervisor ensures program logistics, safety, and organization are consistently maintained. This role does not include direct staff supervision but plays a key role in site operations, communication, and student support. Program Support & Coordination Support the implementation of daily program operations and activities, ensuring alignment with the program schedule and goals set by the Site Manager and ELOP Manager Assist with coordinating use of classrooms and shared spaces for ECP, enrichment, and other after school programming Perform other duties as assigned to support efficient and effective site operations Family & Community Communication Communicate professionally and effectively with ECP staff, school leadership, enrichment providers, and families Provide support in communicating program updates and assisting with family inquiries Student Support & Culture Assist in maintaining a safe and supportive environment for all students Support the inclusion of diverse student needs and uphold restorative practices and culturally responsive approaches under the direction of the Site Manager Site Operations & Administration Manage and organize site supplies and equipment, placing orders as needed Maintain accurate records including student attendance, snack logs, and supply inventory Monitor and collect late fees for after-school late pick-ups Maintain cleanliness and organization of all spaces used during after school hours Responsible for securing and closing the school site at the end of the day QUALIFICATIONS High school diploma Associate or Bachelor's degree from an accredited institution is a plus Experience working in camps or afterschool programs in a leadership role Basic computer skills including Google Suite applications Ability to communicate clearly, concisely, and professionally both orally and in writing; fluent in English Ability to speak Spanish, Mandarin, or other secondary language is a plus Strong organizational, time management and multitasking skills Superb interpersonal skills; ability to work collaboratively with individuals from a variety of backgrounds Flexibility and adaptability to change; ability to work in a dynamic, creative, and start-up learning environment Belief and commitment to Yu Mings mission and core values TERMS OF EMPLOYMENT 10 Months; Opportunity to work over during school breaks (Summer and October) TIME COMMITMENT 180-day school year, 8 student-free professional development days for collaboration with colleagues. Hours worked are Monday - Friday, between 10:30am-6:30pm. COMPENSATION $24-26/hr. This is a full time, non-exempt position eligible for benefits and overtime compensation. TO APPLY Interested candidates should apply at ********************************************** Application submission screening and initial phone interviews will be completed on a rolling basis. Yu Ming Charter School is an equal opportunity employer committed to diversity at all levels.

This position is accountable for assisting the Member Service Center Manager with providing call center exceptional service, meeting organizational goals, staff development, implementation of policies and procedures and embracing the credit union's Mission, Vision and Values. DIMENSIONS Direct Reports: Approximately 12 FTE to include Member Service Center Senior, Member Service Specialist I/ II and Member Service Representative I/II/III Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards. Member Support: Approximately 140,000 credit union members. Department Goals: Meet/exceed established monthly/annual sales goals o Monthly Average Speed of Answer in seconds, by queue: § Real Estate 20 or < § Consumer and New Account 20 or < § PC 25 or < § Service 30 or < o # of consumer loans funded annually: 1,200 loans o # of real estate loans funded annually 384 o New member annual goal: 540 Service Goals: Assist in meeting internal and external service goals to include Average Speed of Answer (ASA) Sales Expectations: Assist in meeting/exceeding established monthly/annual department sales goals Staff Supervision: Recommends adequate staffing levels to include hiring/termination Supervisory responsibilities This position reports directly to the Member Service Center Manager. The following staff report directly or indirectly to the Member Service Center Supervisor: · Member Service Center Senior · Member Service Assistant I, II · On Line Banking Specialist · Member Service Specialist I, II · Member Service Representative I, II, III NATURE & SCOPE Assists with directing the workflow of the call center, monitors queues, and employee productivity. Reviews and interprets department statistical reports and takes appropriate action and makes recommendations to resolve any issues or variances. Trains, coaches and monitors staff to meet/exceed department and individual sales and service goals. Ensures frequent sales meetings and contests occur. Assigns, monitors, and reviews work assignments of department staff to ensure completion of duties according to established procedures and timeframes. Recommends departmental efficiencies. Provides support with On-line Banking and Bill Pay programs. Ensures new account and loan processing are accurate and complete. Recommends and implements procedures. Effectively communicates and ensures new programs, policies and procedures are followed by staff. May process consumer and real estate loans. Assists with the development of personnel by providing effective training, cross training, observing, counseling, timely and fair performance appraisals, effectively motivating employees and maintaining a positive team work environment. Monitors employees' attendance, job performance and conduct. Provides counseling and recommendations for appropriate disciplinary action. May ensure adequate staffing levels are maintained by effectively scheduling employee work hours. May review and approve/disapprove employees' time off. May assist with interviews and recommends selection of new employees and promotion of existing employees. Responsible for assigning and completing various departmental side-jobs. Maintains all necessary department records in accordance with established procedures. Assists with the overall maintenance and appearance of the department facilities. Ensures an organized, safe and professional environment is maintained. Ensures department is compliant with internal audit procedures. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. Exercises discretion and independent decision-making to ensure growth and soundness of the credit union. Conducts regular staff meetings and training sessions to enhance teamwork, share information, improve productivity and maintain proper security and operations. Ensures all correspondence is professional and accurate. FSCC - Trains and ensures staff is knowledgeable on all FSCC Policies/Procedures that are unique to CU Service Centers. Performs other relevant and related duties as required. Education, skills, & abilities A Bachelor's degree in Business/Financial Services is preferred or up to 5 years equivalent financial industry experience. One of the 5 years must be in a Senior or Lead position with lending experience. Call Center experience preferred. Must maintain registration as Mortgage Loan Originator (MLO) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Good communication, conflict resolution and coaching skills; ability to demonstrate sound reasoning, judgment and decision making. Knowledgeable in sales and service, lending, regulations and security procedures. · Requires demonstrated leadership skills and the ability to effectively train, develop and motivate others. Acts as a role model for co-workers, displaying a professional and positive attitude at all times. · Ability to interact effectively with coworkers, understand and follow policies and procedures, accept constructive criticism and lead and manage others. · Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES Support Member Service Center Manager to ensure sales and service goals are met. Supervise department to ensure efficiency, accuracy and compliance. Motivate, coach, train and mentor staff to excel and achieve goals. Adhere to key and dual control policies and procedures. Adhere to security and robbery procedures. Comply with policies and procedures. PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (annually) $67,364.96 - $84,206.304

PENDING CONTRACT AWARD Job Title: Site Supervisor Task Description: SITE SUPERVISOR BLS 49-1011, SCA N/A (Senior) Function for Site Supervisor: Plan, oversee, and organize the maintenance work tasks and resources of designated contractor personnel. Additionally, carry out all on-site managerial responsibilities related to the assigned employees, including, but not limited to: conducting investigations and generating reports in response to any quality defect notices issued against contractor employees, hold production meetings, validating time sheets, and providing orientation and initial training for new hires. Collaborates with the Government Site Lead on all maintenance and local site issues. Required experience: Five (5) years of experience in related field; At least Four (4) years' experience in a leadership role. Required education: High school diploma or General Education Degree (GED) The Site Supervisors are required to notify the Government Site Lead via email when they will be absent from their site of responsibility, unless there are unforeseen circumstances. Compensation $80,000.00/year Other Compensation Employees will receive a health and welfare fringe benefit of $4.00 for every hour paid up to 40 hours per week. Benefits Employees are offered medical, dental, vision, and basic life insurance. Employees are able to enroll in KAI's 401k plan. Employees accrue vacation time in accordance with the Department of Labor's Area Wage Determination. Employment is contingent on (a) your ability to provide appropriate proof of your identity and eligibility to work in the United States; (b) your references and any background check being satisfactory to the Company; (c) you successfully passing a pre-employment drug test; and (d) your ability to get a required clearance by your effective start date, if needed; and (e) KAI commencing performance on this contract. Equal Opportunity Employer Disability/Vets

Under the supervision of the Site Supervisor, the Assistant Site Supervisor - Expanded Learning Programs (ELP) is responsible for assisting the Site Supervisor with the overall program management, participant supervision, program planning, and implementation of academic enrichment activities. The Assistant Site Supervisor will help manage safe, accurate, and efficient participant sign in/out procedures, and provide coaching and support for Youth Leader staff members. The Assistant Site Supervisor position requires high energy, dedication, patience, good communication skills, and a strong desire to mentor youth, strengthen families, and serve the community. To learn more about YMCA Expanded Learning Programs CLICK HERE For more on Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org) SCHEDULE: M-F 6am - 8am and/or 1:30pm - 6pm WORK DESIGNATION: In-Person Responsibilities Assist in the planning, management, and implementation of program activities in accordance with the goals and policies of the ASES/21st CCLC grant, school district, collaborative partners, and the YMCA of San Diego County Supervise program participants, ensuring their guidance and safety at all times Provide positive behavior guidance that supports the developmental, social-emotional, and physical needs of all students Serve as lead staff of the expanded learning program in the absence of the Site Supervisor Actively recruit students and market expanded learning activities to ensure program capacity Collaborate with school and district personnel to align high quality academic activities and to develop and maintain positive relationships Assist with the on-site management of attendance data and procedures, program documents, student files, and other administrative duties as assigned Perform daily duties that ensure space is properly maintained, organized, clean, and safe Visual and auditory ability to respond to critical incidents and the physical ability to act in an emergency situation Physical ability to lead activities such as sports, games, academic assistance, assemblies, transitions, and other program activities TRAVEL REQUIREMENTS: This position occasionally requires travel throughout San Diego County. SUPERVISORY RESPONSIBILITIES: This position includes supervisory responsibilities Qualifications Must be 18 years of age or older and possess a high school diploma/GED One year experience in child and youth development, education, or comparable setting required Experience with TK to 8th graders preferred. Professional experience working in an after school program preferred. Visual and auditory ability to respond to critical incidents and the physical ability to act in an emergency situation. Physical ability to lead activities such as sports, games, academic assistance, assemblies, transitions, and other program activities. PRE-HIRE CONTINGENCIES: Licensing, state law and our funders require that applicants be fingerprinted, prior to reporting to work, and include subsequent arrest notifications Negative TB assessment or test results obtained within the past 60 days, prior to working on a school site, and every four (4) years thereafter CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, American Safety & Health Institute Completion of one of the following: 48 college credits at an institution of higher education AA/AS degree, OR Passing score on district's Classroom Assistant/Instructional Aide proficiency exam YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement. Pay Range USD $21.00 - USD $23.63 /Hr.

Head Start Child Development Program Bilingual (Spanish/English) Pay Differential Available Driver's License and Auto Insurance Required Hours: 40/week Under general supervision of the assigned Child Development Supervisor (CDS), this position is responsible for the overall, day-to-day operation of a Head Start Child Development Center (Center). Primary responsibilities include ensuring the facility is safe, clean, and well-maintained as well as ensures the Center is operated in compliance with all applicable regulations, policies and procedures. Additional key responsibilities include the supervision of site staff and the planning and evaluation of services for children and families served by the Center. Ensures that Head Start Performance Standards and timelines are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the health and safety of children enrolled at the site while under our care. Participates in regular reflective supervision sessions and self-assessment to promote ongoing professional development. Directs and oversees the daily operation of a center-based program ensuring it operates in compliance with the requirements of Community Care Licensing, Head Start Performance Standards, and NCO policies and procedures. Supervises and evaluates site staff with input from specialists and program managers, as needed and in accordance with NCO and program policies and procedures. Collaborates with other staff to promote positive adult-child interactions; sensory and language rich environments; inclusive and developmentally appropriate practices; curriculum fidelity; and school readiness. Assists in the implementation of recommended strategies for children, classrooms, and individual staff. Models Positive Behavior Supports in working with adults and children. Responsible for ensuring the timely maintenance and the cleanliness of the center facility and playground; serves as liaison with landlord/school district. Acts as the primary contact regarding site security. Orders supplies for the site following approved purchasing system; monitors site budget ensuring that purchases stay within allotted budget. Coordinates regularly scheduled community outreach activities; is an active participant in ongoing program recruitment activities. Mobilizes parent(s) or guardians(s) and other volunteers to work in the classroom; oversees orientation, supervision of and guidance to classroom volunteers. Serves as a substitute in the classroom and kitchen, as needed, and covers breaks for teaching staff. Monitors work hours of site employees and approves timecards in a timely manner; maintains on-site personnel files as required by Community Care Licensing and program policies and procedures. Plans and facilitates weekly site staff meetings; promotes regular and timely communication within the site and provides leadership in managing conflicts. Assures that all required site services are provided. Coordinates the referrals of suspected disabled children with the Education, Disabilities, Mental Health team. Facilitates site case management meetings on children and families. Coordinates carpooling and transportation of staff to in-service training sessions and meetings. Monitors driver status of site staff members in comparison to records report provided monthly by NCO HR; forwards updated documents to HR as provided by staff. Actively participates in planning, decision-making, and problem-solving responsibilities with other staff and families. Works to improve the consistency and effectiveness of and collaboration between HS service areas. Attends scheduled staff meetings, in-service trainings, and conferences as necessary. Responsible for generating, collecting and documenting Non-Federal Share Match. Aligns work behaviors in conformance with NCOs Purpose, Vision and Values. For bilingual employees, performs all job duties utilizing dual language ability as necessary to provide optimum support and services for clients and HSCDP staff. Other duties as assigned. ESSENTIAL WORK HABITS Align work behaviors in conformance with NCOs Purpose, Vision and Values. Report to work on time and obtain approval from supervisor for any changes in work schedule or absences. Maintain a strict commitment to confidentiality, in accordance with Agency and project policies and procedures. Follow the NCO Injury Illness and Prevention Plan, as well as all Agency and program safety protocols, procedures, and policies. Maintain focus on the assigned tasks. Take pride in creating a positive, efficient work environment. Treat co-workers and clients with respect. Represent NCO and its programs to the community in a positive light. Dress appropriately according to assigned job duties and responsibilities. Adapt constructively to change. Qualifications JOB QUALIFICATIONS Education, Training and Experience: The following education and/or experience criteria are required to qualify for the designated level Level I - An associate degree from an accredited school in Child Development/Early Childhood Education (CDV/ ECE) or related field*** (human development, family relations or social services). Level II - A bachelor's degree from an accredited school in Child Development/Early Childhood Education (ECE/CDV) or related field***(human development, family relations or social services). ***Must have 24 CDV/ECE, 6 administration, and 2 adult supervision units Must have 3 Infant/Toddler CDV/ECE core units (EHS site only) Must Hold and Maintain current a California Department of Education (CDE) Site Supervisor Permit or higher Must have a minimum of 15 hours of Preventive Child Health and Safety training and maintain a current Infant and Child CPR First Aid certification or complete these requirements within 3 months of being hired. A minimum of two years of early childhood classroom experience and one year of staff supervision experience required. At least two years experience working with low-income families are preferred. Group facilitation skills and experience preferred. Knowledge of: CA Licensing regulations (Title 22/ Title 5) preferred. Principles and practices of Early Childhood Education/Child Development. Head Start Performance Standards preferred. Practice Based Coaching preferred. Computer and internet use as relates to the duties of the position; prior use of Microsoft Office 365 preferred. Excellent time management skills. Ability to: Communicate clearly and appropriately both verbally and in writing in English (required); bilingual ability (English/Spanish) preferred. Maintain professional relationships with staff, children, and families. Demonstrated ability to motivate, engage with, and work effectively and appropriately with children, parents and other adults from a variety of socio-economic backgrounds is preferred. Provide effective leadership and stability for program continuity. Organize/prioritize duties and tasks to meet established timelines. Efficient and effective with preparing and maintaining records and reports. Flexible and able to meet the changing needs of the program. Be effective working independently and as a collaborative team member. Work flexible hours for scheduled weekend or evening activities as needed. Necessary Special Skills & Requirements: Must be at least 18 years of age. For work-related driving must have a valid California driver's license, a verifiable good driving record, and access to a vehicle with insurance that covers the employee as the driver OR reliable transportation with proof of automobile insurance. Employment is contingent on completion of a pre-employment health screening, and meeting TB test and regulatory immunization and vaccination requirements related to work in a Head Start Program and a licensed childcare facility. Employment is contingent on receipt by program of a Criminal Record Clearance confirming eligibility to work in a licensed childcare facility. WORK ENVIRONMENT/PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk, hear, listen, and communicate clearly; may supervise staff or volunteers as assigned. The employee frequently is required to sit; use hands to finger, handle or feel objects, use manual and automatic office equipment, and reach with hands and arms. The employee is occasionally required to stand; bend; reach down and stretch overhead; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds unassisted and may occasionally move and lift heavier materials with assistance using ergonomic guidelines. Specific vision abilities required by this job include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to travel during the day and/or night, sometimes long distance - possession of a valid California Driver's License and access to an insured vehicle is required. Interaction and contact with outside agencies, vendors, funders, volunteers, donors, and contributors is a frequent aspect of this job. The employee will regularly use computers and computer printers, telephones, and other similar electronic office equipment. The environment can be noisy and includes the comings and goings of small children and their families. The employee may occasionally use kitchen equipment and implements that can be heavy, hot or sharp; as well as cleaning and sanitizing products. Note : This class specification should not be interpreted as all-inclusive. It is intended to identify the core essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA)or California FEHA. Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Mid-Level Supervisor ABA Fresno Center If you are ready to join a bright, compassionate team of seasoned and committed professionals focused on people, passion, and purpose, then come join the Butterfly Effects family! The Mid-Level Supervisor partners with the family unit to implement treatment plans, training, and opportunities in the school, home, and community setting to advance the goals prioritized by the family and BCBA. Reporting to a BCBA, the Mid-Level Supervisor collaborates with the BCBA and Behavior Technicians on cases that follow the supervision model. Along with the BCBA, the Mid-Level Supervisor will coordinate and provide ABA services to exceed the expectations of the family unit, while contributing to the mission and common purpose of the company. What We Offer: * Competitive compensation * Paid drive time & mileage between sessions * Flexible schedules * BACB Supervision hours where applicable, and career paths to BCBA and other positions * Ongoing training & mentoring * Fun & supportive work environment Qualifications: * Bachelor's Degree in a related field * Enrollment / Acceptance in an accredited BCBA program (12+ credits completed) required * 1+ years of ABA experience * Must have reliable transportation * Sound technical and computer skills and reliable internet access. * Physical Demands - Working with clients in their natural environments may require you to lift or move approximately 50 lbs. and be able to assume and maintain a variety of postures (kneeling, squatting, sitting, standing) for extended periods of time. * Bilingual English/Spanish is a plus! COMPANY OVERIVEW: Butterfly Effects has served more than 14,000 families since our inception in 2005. We have a long history of improving the lives of children and families affected by autism spectrum disorder through our family-centric applied behavior analysis (ABA) approach. Our mission is to deliver ABA treatment in partnership with families affected by autism to foster a more joyous life. Our butterfly logo was chosen as a symbol of love, rebirth, and metamorphosis. Together, the name and logo represent our common purpose and deep commitment to helping families create lasting change through individualized ABA therapy. For more information, please visit ************************* #INDMID

Manages, plans, organizes, and implements the care, development, and education of typically and atypically developing children ages birth to 5 years old. Ensures overall program compliance with and carries out CII policies and procedures, Early Head Start (EHS) and/or Head Start Program Performance Standards and Regulations, CA Department of Education, Child Development Division funding terms and conditions, Title 5 regulations and Title 22 Community Care Licensing regulations.DUTIESSUMMARY Manages, plans, organizes, and implements the care, development, and education of typically and atypically developing children ages birth to 5 years old. Ensures overall program compliance with and carries out CII policies and procedures, Early Head Start (EHS) and/or Head Start Program Performance Standards and Regulations, CA Department of Education, Child Development Division funding terms and conditions, Title 5 regulations and Title 22 Community Care Licensing regulations. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Uses independent judgment and discretion to plan and administer an EHS/HS and/or CDE program for children and families; independently manages program to implement and support ECS philosophies, policies, goals and have a measurable impact on improving program quality and outcomes for children. Determines and implements procedures and methods to manages the monitoring and compliance with applicable local, state, federal rules and regulations and standards related to education and early childhood development, as well as with applicable health, safety regulations. Manages and supervises employees in their daily duties, including completion of daily records of each child's attendance, health and behavior, reports of suspicions of child abuse or neglect, and communicates this information to appropriate content area specialists or Family Service Workers. Manages the physical condition of the facility where assigned. Identifies facility issues that impede a high quality of services, personally remedies situations as appropriate and brings all other issues to the attention of Operations to ensure a speedy resolution. Analyzes and evaluates employees and practices of center-based program. Prepares employee performance reviews and corrective action plans as required. Operates with little or no supervision. Creates and implements practices and methods to promotes an atmosphere that actively embraces diversity; addresses any form of prejudice and promotes understanding of all cultures among enrolled children and staff. In collaboration with the ECS Manager, investigates any child or staff incidents, ensures that all agency/licensing forms are complete, and notifies appropriate authorities within the required timeframes. Develops and maintains effective working relationships with parents, Policy Council or committee representatives, community agencies, other staff, as well as enhancement of volunteer participation, representing CII and the ECS program to the community and others as needed. ADDITIONAL DUTIES Participates in the annual program self-assessment and audits from funding sources. Adheres to family-style meal requirements. Ensures meal counts are recorded at the point of services. Maintains working knowledge of current practices and research in the early childhood education field through reading, participation in seminars and other educational opportunities and personal contacts/memberships in the field. Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES Is responsible for the overall direction, coordination, and evaluation of the direct reports, using independent judgment and discretion. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. This job supervises: Teachers; Assistant Teachers. QUALIFICATIONSEDUCATION & EXPERIENCE 2-4 years of experience in positions of progressive responsibility in an early childhood education setting. Bachelor's degree in Early Childhood Education, Child Development or a related field from a four-year university required. 15 Hours of Preventative Health and Safety or certified copies of transcripts that identifies the number of hours and the specific course(s) taken for training in preventative health practices within 30 days of hire. Community Care Licensing Director's Orientation within 30 days of hire. For Site Supervisor with EHS, a minimum of 3 Infant/Toddler units to start, with a total of six units attained before one year in the position. OTHER QUALIFICATIONS Ability to work with minimal supervision. Bilingual Spanish & English speaking preferred. reliable transportation to and from worksites as needed. Ability to handle confidential information. Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. Sensitivity to service population's cultural and socioeconomic characteristics. Excellent verbal and written communication skills. Punctual and dependable attendance. CERTIFICATES, LICENSES, REGISTRATIONS A Site Supervisor Permit or higher from the California Commission on Teacher Credentialing required. CLASS Certification is required to be maintained at all times. If the new hire does not possess this, it must be attained within six months of hire and maintained thereafter. Pediatric First Aid and CPR required within 30 days of hire. COMPUTER SKILLS Must have intermediate knowledge of computer programs in a Windows environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+] Stand: 1/3 - 2/3 Walk: 1/3 - 2/3 Sit: 1/3 - 2/3 Reach with hands and arms: 2/3+ Use hands to finger, handle, or feel: 2/3+ Climb or balance: -1/3 Bend, kneel, crouch, or crawl: -1/3 Talk or hear: 2/3+ Taste or smell: None Carry, push or pull: -1/3 Lifts Weights or Exerts Force Up to 10 pounds: -1/3 Up to 25 pounds: -1/3 Up to 50 pounds: None Up to 100 pounds: None More than 100 pounds: None VISION REQUIREMENTS No special vision requirements. WORK ENVIRONMENT The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+] Environmental variables that may be indicated as applicable to the position: Working near mechanical parts: None Work in high, precarious places: None Fumes or airborne particles: None Toxic or caustic chemicals: None Outdoor weather conditions: -1/3 Extreme cold (non-weather): None Extreme heat (non-weather): None Risk of electrical shock: None NOISE LEVEL Moderate noise REQUIRED TRAINING New Hire Orientation AB-1825: Sexual Harassment Prevention training Mandated Reporter CPR/First Aid Timekeeping & Attendance COMPENSATION: $70,304.00 USD - $78,936.00 USD In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position. BENEFITS: Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA) & Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities CONTINGENCIES: Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening

Prototypes is one of the nation's leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically to women, including those who wish to involve their children in their journey to recovery. Our program aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. Our interdisciplinary team of professionals provides comprehensive treatment for substance use disorders and mental health, parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months. The Overnight SUD Supervisor is a certified Counselor from an accredited California agency with at least three years of experience supervising others. The Overnight SUD Supervisor supervises overnight staff to ensure the provision of quality client care and effective team performance to meet agency goals in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. They are responsible for overseeing client care as it relates to staff scheduling, outside agency relations, and other tasks as assigned, as well as other daily activities essential to incorporating the agency's mission and values as a part of our service delivery. KEY RESPONSIBILITIES People Supervision Supervise, train, and guide direct service overnight staff such as SUD Counselors and Client Safety Navigators, and/or assigned. Assist management with interviews, selection, hires, and terminations. Ensure that all direct reports are in compliance with the organization's policies, procedures, position expectations and performance goals, and contractual requirements. Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner. Deliver and arrange training and resources to ensure that direct reports are successful in their roles. Ensure proper coverage of the program by managing work schedules and approving time away from work. Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns. Maintain open communication with the manager concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed. Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment. Lead weekly staff meetings to discuss program updates, issues, policies, and procedures. Treatment Oversight Assign clients to staff's caseload. Ensure that all treatment service plans and activities are executed in keeping with the organization's values, mission, vision, and strategy. Facilitate and assist with client case conferences as applicable. Ensure that staff provide strength-based, trauma-informed, and culturally competent services in an ethical and legal manner. Ensure safety and security of the program and mediate client grievances. Respond to emergencies, outstanding crisis, or events as needed, including during holidays, weekends, and afterhours. Ensure that all direct reports submit documentation in accordance with program requirements and in compliance with all regulatory requirements and the agency's policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occurring on time. Perform regular audits to ensure contract compliance. Direct Service Provide services within the scope of practice, which may include crisis intervention, assessments, individual and group counseling, case conferences, educational groups, and treatment plans as assigned. Assume ownership for any crisis as it relates to service delivery and see it through to completion. Maintain documentation of services provided in accordance with HealthRIGHT 360's policies and procedures to satisfy internal and external evaluating requirements. Administration and Other Duties Work different shifts to maintain knowledge of all aspects of the program. Develop and maintain training-related workflows and procedures. Actively participate in assigned supervision, agency, and team meetings. Participate in training opportunities and complete assigned trainings in a timely manner. Maintain compliance with credential requirements. QUALIFICATIONS Credentials High school diploma or equivalent required. Bachelor's degree preferred. Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP). Valid First Aid and CPR certification or ability to obtain within 30 days of hire. Valid California Driver's License and access to registered and insured transportation preferred. Experience Experience with efficient and effective treatment and management of clients with co-occurring disorders. Three years' experience supervising others, preferably with direct service employees. Experience providing trauma-informed services.

Description AVER is a fast-growing SDVOSB that has achieved significant revenue growth over the past 5 plus years with much of our work focused on Data Analytics, Mission Support, IT Modernization and Biometrics. AVER is hiring a West Coast Site Supervisor to support 24/7 biometrics fingerprint operations. Ensure seamless daily operations, maintaining strict compliance with protocols and contractual SLAs, supervising team members, and serving as the primary escalation point for high-priority cases, particularly during Wednesday-Saturday shifts and on-call periods. The ideal candidate will possess a longstanding proven professional track record in Tenprint identification and database/system support, hands-on leadership, quality assurance, training, reporting, and customer-facing responsibilities with knowledge and professional experience to adapt with evolving requirements. Join a collaborative team who values AVER's mission, focus, and culture of delivering exceptional client service with great people and transformative technology solutions that ensure Government mission success. Responsibilities Include: Enforce and maintain daily office protocols to uphold consistent operational standards and compliance. Prepare and submit required weekly reports, including a Biometric Weekly Report, Biometric Deceased Report, and Biometric Lead Track Report (due each Wednesday). Compile and deliver accurate monthly Biometric Data Reports (due no later than the 6th of each month). Review prime contractor employee time-off requests, approve or adjust schedules, and proactively coordinate shift coverage to prevent gaps (primarily Wednesday-Saturday and during on-call periods). Address and resolve prime contractor staff performance and attendance issues, including tardiness, scheduling conflicts, and unscheduled absences (primarily Wednesday-Saturday). Supervise daily Tenprint floor operations, oversee prime contractor team members, assign tasks, and ensure efficient workflow execution (primarily Wednesday-Saturday). Serve as the primary point of contact for customer email correspondence, internal staff inquiries, general questions, and case-related support (primarily Wednesday-Saturday). Create, review, revise, and maintain Standard Operating Procedures (SOPs), reference guides, report templates, and instructional materials to support team performance. Function as the 24/7 escalation point for high-priority Tenprint cases requiring immediate assistance or decision-making (primarily Wednesday-Saturday and during on-call hours). Participate actively in scheduled management and leadership meetings as required. Assume full operational oversight and serve as acting on-site supervisor during periods when senior leadership (West Coast PM/Alternate Lead) is unavailable. Perform periodic quality assurance audits and reviews of work products completed under the CLIN contract to ensure accuracy and contractual compliance. Deliver effective onboarding and ongoing training to new and existing prime contractor employees on office policies, procedures, workflows, and best practices. Additional Responsibilities: Prepare and deliver summaries of identifications completed on high-profile cases to customers as required Create, update, and maintain all necessary office forms, staffing schedules, and related spreadsheets Troubleshoot computer hardware, software, and system errors for prime contractor staff; escalate issues when appropriate Research and test new database features, functions, and workflows; provide guidance and support to prime contractor staff Participate in user acceptance testing (UAT) of new applications, system updates, or enhancements at the customer's direction Lead or participate in shift briefings (morning, swing, and night shifts) during quarterly meetings and as otherwise scheduled Maintain and update the daily task list, telephone directory, and other operational reference materials as needed ** The above responsibilities are subject to change based on evolving contractual requirements.** Education Requirements: Bachelor's Degree required OR hands on experience in lieu of a degree Preferred/ Experience Requirements: Demonstrated experience having sustained identification accuracy at or above the contractual SLA of 99.95% over the past two years (combined performance period) History of maintaining billing accuracy of 90% or higher consistently over the past two years Experience collaborating directly with the customer on database-related projects, system testing, user acceptance testing (UAT), or enhancement initiatives Experience reviewing, revising, and recommending improvements to Standard Operating Procedures (SOPs) for management approval Experience training staff on processes and/or tasks, including onboarding, skill development, and procedural adherence Ability to successfully contributing to or leading special projects within a forensic or identification environment Current International Association for Identification (IAI) or equivalent relevant credential, required Location: On Site- San Diego, CA Security Requirements: Ability to obtain and maintain a government clearance (Public Trust) This role supports a government agency which requires U.S. citizenship About Us: AVER, LLC is a Data & Digital Transformation company that delivers exceptional client service with great people and transformative technology solutions to enable Government mission success. We provide customers with specialized technical skills and deep subject matter expertise focused on Homeland Security, Biometrics, Law Enforcement and Healthcare domains to meet the complex mission challenges today and tomorrow. We are a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) that strives to provide a customer-centric experience building trusted partnerships with our clients and people. AVER is an Equal Opportunity Employer/Veterans/Disabled

This position is accountable for assisting the Member Service Center Manager with providing call center exceptional service, meeting organizational goals, staff development, implementation of policies and procedures and embracing the credit union's Mission, Vision and Values. DIMENSIONS Direct Reports: Approximately 12 FTE to include Member Service Center Senior, Member Service Specialist I/ II and Member Service Representative I/II/III Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards. Member Support: Approximately 140,000 credit union members. Department Goals: Meet/exceed established monthly/annual sales goals o Monthly Average Speed of Answer in seconds, by queue: § Real Estate 20 or < § Consumer and New Account 20 or < § PC 25 or < § Service 30 or < o # of consumer loans funded annually: 1,200 loans o # of real estate loans funded annually 384 o New member annual goal: 540 Service Goals: Assist in meeting internal and external service goals to include Average Speed of Answer (ASA) Sales Expectations: Assist in meeting/exceeding established monthly/annual department sales goals Staff Supervision: Recommends adequate staffing levels to include hiring/termination Supervisory responsibilities This position reports directly to the Member Service Center Manager. The following staff report directly or indirectly to the Member Service Center Supervisor: · Member Service Center Senior · Member Service Assistant I, II · On Line Banking Specialist · Member Service Specialist I, II · Member Service Representative I, II, III NATURE & SCOPE Assists with directing the workflow of the call center, monitors queues, and employee productivity. Reviews and interprets department statistical reports and takes appropriate action and makes recommendations to resolve any issues or variances. Trains, coaches and monitors staff to meet/exceed department and individual sales and service goals. Ensures frequent sales meetings and contests occur. Assigns, monitors, and reviews work assignments of department staff to ensure completion of duties according to established procedures and timeframes. Recommends departmental efficiencies. Provides support with On-line Banking and Bill Pay programs. Ensures new account and loan processing are accurate and complete. Recommends and implements procedures. Effectively communicates and ensures new programs, policies and procedures are followed by staff. May process consumer and real estate loans. Assists with the development of personnel by providing effective training, cross training, observing, counseling, timely and fair performance appraisals, effectively motivating employees and maintaining a positive team work environment. Monitors employees' attendance, job performance and conduct. Provides counseling and recommendations for appropriate disciplinary action. May ensure adequate staffing levels are maintained by effectively scheduling employee work hours. May review and approve/disapprove employees' time off. May assist with interviews and recommends selection of new employees and promotion of existing employees. Responsible for assigning and completing various departmental side-jobs. Maintains all necessary department records in accordance with established procedures. Assists with the overall maintenance and appearance of the department facilities. Ensures an organized, safe and professional environment is maintained. Ensures department is compliant with internal audit procedures. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. Exercises discretion and independent decision-making to ensure growth and soundness of the credit union. Conducts regular staff meetings and training sessions to enhance teamwork, share information, improve productivity and maintain proper security and operations. Ensures all correspondence is professional and accurate. FSCC - Trains and ensures staff is knowledgeable on all FSCC Policies/Procedures that are unique to CU Service Centers. Performs other relevant and related duties as required. Education, skills, & abilities A Bachelor's degree in Business/Financial Services is preferred or up to 5 years equivalent financial industry experience. One of the 5 years must be in a Senior or Lead position with lending experience. Call Center experience preferred. Must maintain registration as Mortgage Loan Originator (MLO) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Good communication, conflict resolution and coaching skills; ability to demonstrate sound reasoning, judgment and decision making. Knowledgeable in sales and service, lending, regulations and security procedures. · Requires demonstrated leadership skills and the ability to effectively train, develop and motivate others. Acts as a role model for co-workers, displaying a professional and positive attitude at all times. · Ability to interact effectively with coworkers, understand and follow policies and procedures, accept constructive criticism and lead and manage others. · Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES Support Member Service Center Manager to ensure sales and service goals are met. Supervise department to ensure efficiency, accuracy and compliance. Motivate, coach, train and mentor staff to excel and achieve goals. Adhere to key and dual control policies and procedures. Adhere to security and robbery procedures. Comply with policies and procedures. PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (annually) $67,364.96 - $84,206.304