TEMP TO HIRE - (PAY RATE INCREASES AFTER 3 MONTHS) - ONSITE COORDINATOR TRAINEE!
Site Manager Trainee will be supervising the staff to Load, Unload and organize materials for construction projects. Key responsibilities include checking bill of ladings and verifying shipments, maintaining inventory, and ensuring the yard is clean, safe, and organized. The role often requires working in various weather conditions, and interacting with customers, drivers, and coworkers.
Supervises the staff inn keeping yard safe and organized by storing materials properly and ensuring clear access.
Assist with inventory control, perform cycle counts, and manage stock levels in the yard and warehouse.
Supervises orders pulled, stage materials for delivery or pickup, and
oversees shipment fulfilment
.
Receive and inspect incoming freight, check for damage, and verify quantities against bill of ladings & purchase orders.
Follow all safety procedures, perform routine equipment checks, and report maintenance issues.
Communicate effectively with team members, supervisors, customers, and drivers.
Process and distribute shipment paperwork, log daily moves, and use computer systems to track inventory status.
This is a truly exciting job for an individual looking for opportunity to travel throughout the country. Be part of an adventure in a company that works nationally for exciting events. Must be able to work LOTS OF OVERTIME. and ability to spend significant time working outdoors in various working conditions, including heat, cold and rain.
$28k-46k yearly est. 17h ago
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Contracts Supervisor
Dexian
Site supervisor job in Hollywood, FL
The Contracts Supervisor supports the Purchasing Department by overseeing contract flow across internal departments including Purchasing, Legal, Accounting, Risk, IT, and end-user groups. This role is responsible for supervising contract staff, managing complex contracts, and directly handling vendor negotiations and contract execution. The position is senior and hands-on, combining leadership responsibilities with active operational involvement. The role reports to the Contract Unit Manager and supports high-level contract activity.
Key Responsibilities
Supervise contract staff and support the Contract Unit Manager
Coordinate contract flow across internal departments to ensure compliance
Manage vendor relations, negotiations, and contract execution
Handle high-level, complex contracts while remaining operationally involved
Guide staff communication with internal departments and suppliers
Ensure compliance with purchasing policies
Travel to reservations as needed and maintain schedule flexibility
Requirements
Bachelor's degree in business, Public Administration, Finance, or related field
Master's degree strongly preferred
6+ years of experience as a Contract Administrator
Minimum 2 years in a senior-level contract role
Prior supervisory experience preferred
Strong vendor negotiation and relationship management experience
Experience in government or construction environments preferred
Lawson experience highly desirable
Experience with contract tracking systems preferred
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$33k-71k yearly est. 17h ago
Assistant Site Manager
El Car Wash Miramar, LLC
Site supervisor job in Hollywood, FL
Job Description
What you'll be doing:
The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery.
Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management.
Ensure that all car wash equipment functions properly and perform routine checks and maintenance.
Assist in recruiting, onboarding, and scheduling employees to meet operational needs.
Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally.
Assist in managing customer relations, including handling service inquiries and resolving disputes.
Promote a customer-focused culture, ensuring staff adhere to service standards and best practices.
Assist in managing daily operational reports, including sales, inventory, and equipment status.
Identify opportunities for operational improvements and provide recommendations to the Site Manager.
Participate in ongoing training and development to stay updated on industry best practices and innovations.
What you'll bring to the team:
High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus.
Proven leadership experience, with the ability to guide and motivate teams effectively.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent customer service skills with a focus on creating a positive customer experience.
Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility.
Basic understanding of car wash equipment and maintenance procedures.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and work effectively in a fast-paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun.
Basic computer proficiency and familiarity with point-of-sale (POS) systems.
COMPETENCIES
Problem- Solving
Team Collaboration
Customer Centric Approach
Job Knowledge & Technical Skills
Drives Results
Safety & Compliance
El Car Wash Benefits:
Full Comprehensive Benefits
401K Retirement Savings Plan with a 4% Match! FREE Money!!
On-the-Job Training and Career GROWTH
Pet Insurance
Work-Life Balance
Mental Health Days
Paid Time Off
Maternity Leave
Paternity Leave
Tuition Reimbursement
Neurodivergent Hiring Program
FREE Car Washes!
A little bit about us:
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started.
At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an Equal Opportunity Employer
$59k-117k yearly est. 11d ago
Assistant Site Manager
Genpt
Site supervisor job in Miami, FL
Position Mission: Provides management assistance in a company-owned Integrated Business Solutions (IBS) location or locations. Develops quality personnel, sets high performance standards, and uses company training resources to ensure the efforts and accomplishments of employees are recognized. Assumes responsibility for inventory protection, asset management and operational issues. Ensures overall cleanliness of the site, stock room and outside areas. Fosters a positive relationship between the customer and staff through meetings and open discussions.
Responsibilities
Customer Satisfaction
Inventory Management/ROI
Utilization of available tools for tracking value added items for the customer
Maintain and develop local non-NAPA vendor relationships
Responds in a timely manner to customer purchase and service questions.
Understands, interprets, and complies with all contract requirements and ensures the operation is meeting customer expectations.
Works closely and communicates with company and the customer management team to develop strategies to ensure the overall value of the IBS program.
Understands and maintains the TAMS buy-out PO process.
Ensures the site is using the approved non-company line codes appropriately.
Sources all parts needs for customers by utilizing various approved IBS vendors.
Ensures performance against service level goals per our IBS customer agreements.
Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
Ensures merchandise is received in a timely and accurate manner as well as put away in the stockroom in an appropriate manner.
Creates a safe work environment, ensuring required hazmat training is completed timely.
Understands and complies with company and customer company policies.
Bar codes inventory and places in appropriate bin locations.
Returns non-company excess inventory.
Works in unison with the Site Manager ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guide. Builds relationships and assists with the negotiation of non-company vendors on pricing, inventory, and service and return privileges.
Follows all IBS policies and procedures.
Completes all available IBS operations training provided by company.
Must use the non-company approved line codes appropriately.
Perform any task as assigned by Site Manager.
Qualifications
HS Diploma or equivalent required.
Technical school, and/or college degree a plus.
ASE certified within twelve months.
Ability to manage two or more people prioritize and delegate to team members.
Strong communication skills.
Detail oriented.
Requires demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, jobber, heavy duty and/or fleet establishment.
Possess working knowledge of the organization's store services.
Must possess high character and integrity.
Capable of providing strong leadership to the operation to create a high performance team i.e., customer focus, open communication, willingness to coach and provide feedback.
Possess personal drive, self-motivation and initiative to accomplish Company goals and objectives.
Must enjoy working in a fast-paced setting and possess an ability to remain calm under pressure.
Insure proper maintenance and protection of Company store facilities, equipment, inventory and all physical assets of the company.
Have a willingness and ability to learn.
Possess analytical problem solving skills.
Capable of operating a point-of-sale system and cataloging.
Proficient in Microsoft Office and using internet for parts research and sourcing.
Ability to learn and use customer fleet management software.
Work Environment:The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fleet shop environment, employee could be exposed to loud noise, fumes or airborne particles
While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear.
The employee is often required to sit and stoop, kneel, crouch, climb and crawl.
The employee is frequently required to lift and move product of up to 60 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee must be capable of moving engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$59k-116k yearly est. Auto-Apply 34d ago
Assistant Site Manager
National Express Wash Holdco LLC
Site supervisor job in West Palm Beach, FL
Job Description
What you'll be doing:
The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery.
Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management.
Ensure that all car wash equipment functions properly and perform routine checks and maintenance.
Assist in recruiting, onboarding, and scheduling employees to meet operational needs.
Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally.
Assist in managing customer relations, including handling service inquiries and resolving disputes.
Promote a customer-focused culture, ensuring staff adhere to service standards and best practices.
Assist in managing daily operational reports, including sales, inventory, and equipment status.
Identify opportunities for operational improvements and provide recommendations to the Site Manager.
Participate in ongoing training and development to stay updated on industry best practices and innovations.
What you'll bring to the team:
High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus.
Proven leadership experience, with the ability to guide and motivate teams effectively.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent customer service skills with a focus on creating a positive customer experience.
Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility.
Basic understanding of car wash equipment and maintenance procedures.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and work effectively in a fast-paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun.
Basic computer proficiency and familiarity with point-of-sale (POS) systems.
COMPETENCIES
Problem- Solving
Team Collaboration
Customer Centric Approach
Job Knowledge & Technical Skills
Drives Results
Safety & Compliance
El Car Wash Benefits:
Full Comprehensive Benefits
401K Retirement Savings Plan with a 4% Match! FREE Money!!
On-the-Job Training and Career GROWTH
Pet Insurance
Work-Life Balance
Mental Health Days
Paid Time Off
Maternity Leave
Paternity Leave
Tuition Reimbursement
Neurodivergent Hiring Program
FREE Car Washes!
A little bit about us:
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started.
At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an Equal Opportunity Employer
$59k-117k yearly est. 9d ago
Summer Camp Assistant Site Supervisor (3 positions)
City of Deerfield Beach, Fl 4.2
Site supervisor job in Deerfield Beach, FL
Assistant SiteSupervisors provide assistance, leading, supervising and maintaining quality control of assigned summer camp program site, campers and counselors. This is a temporary position, working with children 5 through 15 years of age. Reporting to the SiteSupervisor, the Assistant SiteSupervisor will assist in planning, implementing and participating in well-organized and varied indoor and outdoor recreational/athletic activities and special events.
Assistant SiteSupervisors are responsible for supporting day-to-day camp operations, administrative duties, supervision and safety of all summer camp program participants.
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
* Provide leadership to camp counselors and campers.
* Ensure the staff is complying with policies and procedures set by The City of Deerfield Beach. Including but not limited to, record keeping, adhering to uniform policies and attendance.
* Ensure the staff and campers are maintaining daily scheduled routines, traditions and programming.
* Know, enforce, and follow all safety guidelines associated with the camp and all program areas.
* Assist in supervising as many as 16 staff members and up to 150 children on a daily basis.
* Teach young staff to foster positive youth development.
* Assist in the program content and structure while working closely with SiteSupervisor, camp leadership, parents and families.
* Oversee all camp activities to ensure appropriate counselor coverage, and assist counselors with as well as participate in all camp recreational activities and programs (i.e. pool, art/crafts, sports, games etc.).
* Regulate and uphold check in/out procedures by requiring ID for all adults and checking registration forms.
* Supervise and provide a safe and healthy environment, both physically and mentally, to ensure the operation of a quality children's program.
* Organize, lead and provide a variety of high-quality small and large group activities each week. Activities may include crafts, nature, songs, games, opening and closing ceremonies, swimming, Family Night, etc. This includes time spent on the bus.
* Manage children's behavior and act as a role model and mentor. Model constructive participation in all daily activities and field trips.
* Communicate with campers' parents/guardians regarding experiences and report concerns to camp leadership.
* Ensure all children in the assigned group are accounted for onsite, and on field trips; conduct headcount for groups when loading buses, upon trip arrival/departure and throughout the day.
* Ensure the camp site is presentable at all times and is kept clean, organized and free of litter.
* Interact effectively and professionally with fellow employees, program participants, supervisors, staff, instructors, and the general public.
* Assist in maintaining accurate program records including incident reports, logbook documentation, and daily attendance.
* Know and understand ALL emergency procedures associated with the camp program.
* Punctuality and regular attendance are essential functions of the position.
* Perform special projects and other duties as assigned.
* Full attendance for the nine-week summer and attend all staff meetings and training.
* Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
* Prior experience working with children ages 5 - 15; minimum one (1) season of paid experience with a summer camp, school or recreational program; certified teachers with a minimum of one (1) year teaching experience; one (1) year previous summer recreation leader experience, OR an equivalent combination of education and experience.
* Must be 18 years or older.
* High School Diploma or equivalent certificate.
* First Aid and CPR Certification is mandatory, and must be current throughout camp.
KNOWLEDGE, SKILLS AND ABILITIES:
* Demonstrated knowledge of, and experience with leadership/programming in recreational or educational environments.
* Ability to manage individual and group behavior in various activities and settings.
* Knowledge and ability to apply leadership and behavior-management techniques effectively.
* Ability to work with children of various ages by demonstrating patience, enthusiasm, and the ability to handle disruptive children effectively.
* Ability to interpret and appropriately apply health and safety procedures.
* Ability to lead and supervise others.
* Ability to serve as a positive role model, including attitude, punctuality, treating others with respect, sportsmanship, etc.
* Ability to establish and maintain effective working relationships with fellow employees, parents/guardians.
PHYSICAL DEMANDS:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
* Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or skill, adeptness and speed in the use of the fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy.
WORK ENVIRONMENT:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
* Involves routine and frequent exposure to:
* Bright/dim light; Dusts and pollen.
* Extreme heat and/or cold; Wet or humid conditions.
WORK HOURS:
Sunday-Saturday with varied shifts/hours between 7:30am-10:00pm (Required to work nights, weekends and holidays to meet the business/program needs of the City. Hours may change based on operational needs.)
CONDITIONS OF EMPLOYMENT
* Background check (fingerprinting) is required; all fingerprints will be checked through State of Florida's Volunteer and Employee Criminal History System (VECHS) and the Department of Children and Families (DCF).
* Must successfully pass drug test and physical exam.
* Mandatory First Aid & CPR Certification. Certification will be provided during training.
* Mandatory orientation for those selected prior to the start of camp. Location and specific dates/times will be announced at a later date.
* Must be available to work for the entire program at assigned location.
* Mandatory workday for the July 4th Celebration at the beach.
* Work shifts vary from 7:30 AM - 8:30 PM, Monday through Friday. (the city does not guarantee a consistent schedule ex 8-4)
* Temporary position, with no employee benefits or paid time off.
STAFF TRAINING DATES-Dates subject to change if required:
May 30: 9:00am - 3:00pm (HR Onboarding and FRPA Training)
June 2: 9:00am - 2:00pm (First Aid/CPR, if needed)
June 4: 6:00pm - 9:00pm (Parent Orientation)
June 5: 6:00pm - 9:00pm (All staff Training)
SUMMER CAMP DATES
June 8th- July 31st(8 Weeks)
Extended Camp August 3rd- 7th
ESSENTIAL SAFETY FUNCTIONS
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
AMERICANS WITH DISABILITIES ACT COMPLIANCE
The City of Deerfield Beach is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
* The City of Deerfield Beach values the service veterans and their family members have given to our country, and supports the hiring of returning service members and military spouses.
Under the directive of House Bill 531 (2025), please see link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website.
********************************
Applications to the City of Deerfield Beach are reviewed as received. Early application is encouraged, as this posting may close at any time.
$25k-31k yearly est. 3d ago
Service Center Supervisor
Nw Exterminating Co
Site supervisor job in Lauderhill, FL
Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you.
Exterminating experience not needed but sales experience preferred! Ready to take the next step in your career? Apply in minutes from your mobile phone!
Pay: $60k-$65k
Responsibilities
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
Why You'll Love Being a Service Supervisor at Northwest:
* Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families.
* Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed.
* Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team.
Your Responsibilities:
* Reflects the Northwest Way.
* Builds strong relationships with internal and external customers to create "Customer's for Life."
* Ensure that vehicles and equipment are maintained to manufacturer's and company standards.
* Resolve customer complaints.
* Responsible for inventory control.
* Performs QC inspections in the field.
* Performs production work as needed.
* Assist with the routing and supervision of the techs to achieve high levels of productivity.
* Assist with training of new technicians and refresher training for experienced technicians.
* Self-motivated and able to work in a fast-paced environment
* Acts with integrity by keeping commitments
* Excellent organizational, problem-solving, and customer service skills
* Demonstrate coaching and development ability through strong written and verbal communication
What We Expect From You:
* Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
* As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.
What We Offer
* Pay: $60k-$65k
* A company vehicle, cell phone, and iPad are provided for all route assignments.
* Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
* 401(k) plan with company match, employee stock purchase plan.
* Paid vacation, holidays, and sick leave.
* Employee discounts.
* Industry-leading, quality training program.
Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
Qualifications
What You Need to Succeed:
* High School Diploma or equivalent required
* Pest experience preferred
* Ability to obtain a pesticide license within 90 days of employment (company paid)
* Ability to work in the field independently & manage a team
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Lift and carry up to 50 lbs.
* Ability to use a ladder within manufacturer's weight capacity
* Work safely in crawl spaces, attics, confined spaces, and rooftops
* Ability to work in all weather conditions
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
What You Need to Succeed:
* High School Diploma or equivalent required
* Pest experience preferred
* Ability to obtain a pesticide license within 90 days of employment (company paid)
* Ability to work in the field independently & manage a team
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Lift and carry up to 50 lbs.
* Ability to use a ladder within manufacturer's weight capacity
* Work safely in crawl spaces, attics, confined spaces, and rooftops
* Ability to work in all weather conditions
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
Why You'll Love Being a Service Supervisor at Northwest:
* Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families.
* Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed.
* Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team.
Your Responsibilities:
* Reflects the Northwest Way.
* Builds strong relationships with internal and external customers to create "Customer's for Life."
* Ensure that vehicles and equipment are maintained to manufacturer's and company standards.
* Resolve customer complaints.
* Responsible for inventory control.
* Performs QC inspections in the field.
* Performs production work as needed.
* Assist with the routing and supervision of the techs to achieve high levels of productivity.
* Assist with training of new technicians and refresher training for experienced technicians.
* Self-motivated and able to work in a fast-paced environment
* Acts with integrity by keeping commitments
* Excellent organizational, problem-solving, and customer service skills
* Demonstrate coaching and development ability through strong written and verbal communication
What We Expect From You:
* Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
* As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.
What We Offer
* Pay: $60k-$65k
* A company vehicle, cell phone, and iPad are provided for all route assignments.
* Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
* 401(k) plan with company match, employee stock purchase plan.
* Paid vacation, holidays, and sick leave.
* Employee discounts.
* Industry-leading, quality training program.
Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
$60k-65k yearly 29d ago
Construction Site Supervisor/Superintendent
TITN DEV LLC
Site supervisor job in Fort Lauderdale, FL
Benefits:
Monthly Vehicle Reimbursables
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
SITESUPERVISOR JOB DESCRIPTION/ROLES AND RESPONSIBILITIES
*APLICANT MUST HAVE AT LEAST 2 YEARS EXPERIENCE BUILDING GROUD UP RESIDENTIAL CONSTUCTION (IDEALLY FOR A GC, BUILDER, OR DEVELOPER)
Maintain of schedule for all aspect of construction
Hold pre-construction meetings with subcontractors
Walk projects under construction to ensure quality of construction, progress of construction and readiness for next trade
Ensure cleanliness on job sites
Approve invoices for completed work in place to forward to Purchasing Department
Solicit proposals for subcontractors non-contract work that may be required for Purchasing review
Quality control of all aspects of construction
OSHA compliance on job sites.
Customer relations and new home orientations
Supervise laborers and Assistant Construction Managers
Schedule inspections with municipalities
Ensure readiness for inspections and meet with applicable municipal inspectors during inspection process.
$28k-46k yearly est. 5d ago
Medical Center Supervisor (63503)
Sanitas 4.1
Site supervisor job in Boca Raton, FL
“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews.
Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience.
Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints.
Increases Social Media reviews.
Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability.
Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion.
Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows.
Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits.
Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits.
Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth.
Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours.
Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication.
Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure.
Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction.
New Products and Services - Supports new products and services implementation at the Medical Center.
Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner.
Growth - Encourage growth.
Emergency Preparedness - Activates the emergency plan in the medical center.
Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment.
Qualifications
Supervisory Responsibilities
Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy.
Required Education
Bachelor's degree.
Required Experience
Minimum 5 years supervisory experience.
Required Licenses and Certifications
N/A
Required Knowledge, Skills, and Abilities
Computer knowledge required (Word, Excel, Internet).
Customer Service skills and training.
HIPAA testing required.
Responsible for compliance with on-call rotation.
Knowledge and skills with payroll systems.
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
Preferred Qualifications
Previous experience in healthcare preferred.
Financial Responsibilities
This position currently handles physical money or negotiates contracts.
Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed.
Budget Responsibilities
This position has budget responsibilities.
Maintain the budget of the medical center. Comply with the administrative cost under the established budget.
Languages
English
Advanced
Spanish
Preferred
Creole
Preferred
Travel
Available for travel for company necessity upon request.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance.
Working Condition
Not Required
Occasionally
(1-33%)
Frequently
(34-66%)
Constantly
(67-100%)
Must be able to travel to multiple locations for work (i.e.
travel to attend meetings, events, conferences).
X
May be exposed to outdoor weather conditions of cold,
heat, wet, and humidity.
X
May be exposed to outdoor or warehouse conditions of loud
noises, vibration, fumes, dust, odors, and mists.
X
Must be able to ascend and descend ladders, stairs, or other equipment.
X
Subject to exposure to hazardous material.
X
$34k-53k yearly est. 10d ago
Supervisor (Driving) - Miami World Center
SP 4.6
Site supervisor job in Miami, FL
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Basic Function - Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in the management of day-to-day activities of the assigned locations.
Assist with management duties as assigned.
Courteously assist customers.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills and etc.
Substitute for any position, if necessary.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Complete other duties as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Customer Service - Maintains positive attitude. Responds to requests for service and assistance.
Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment - Exhibits sound and accurate judgment.
License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$36k-60k yearly est. 26d ago
Patient Access Center Supervisor - Boynton Beach, Florida
NYU Langone Health
Site supervisor job in Boynton Beach, FL
We have an exciting opportunity to join our team as a Patient Access Center Supervisor. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders.
Job Responsibilities:
Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow.
Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs
Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications.
Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made
Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance.
Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls.
Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching.
Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership.
Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals.
Assist in hiring and onboarding new employees as required.
Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc.
Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition.
Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.
Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes.
Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings.
Provide an excellent experience to NYU FGP patients, customers, and providers.
Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members.
Adheres to and enforces uniformly Access Center policies and procedures.
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate.
Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.).
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center.
Minimum Qualifications:
To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting.
At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center.
Must be able to work a full-time schedule between the hours of 5:00am-5:00pm
No issues with attendance
Preferred Qualifications:
Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal."
$30k-48k yearly est. 41d ago
Security Operations Center (SOC) Supervisor
iJET
Site supervisor job in Boca Raton, FL
operates on-site in Boca Raton, FL. This is not a Cybersecurity position.
Security Operations Center (SOC) Supervisor Location: Boca Raton, FL
Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a "team-first" mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -The Supervisor must oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - The Supervisor must continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - The Supervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - The Supervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: The Supervisor must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: The Supervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing
$30k-48k yearly est. 60d+ ago
Security Operations Center (SOC) Supervisor
Crisis24
Site supervisor job in Boca Raton, FL
operates on-site in Boca Raton, FL. This is not a Cybersecurity position.
Security Operations Center (SOC) Supervisor Location: Boca Raton, FL
Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a “team-first” mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -The Supervisor must oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - The Supervisor must continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - The Supervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - The Supervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: The Supervisor must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: The Supervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing
$30k-48k yearly est. 8d ago
Junior Architectural Site Supervisor
Uptalent.Io
Site supervisor job in Miami, FL
Job Description
Uptalent.io is a leading global platform connecting global top-tier talent with exciting companies in the United States. We are currently seeking a Junior Architectural SiteSupervisor to join our team. This is a great opportunity for someone who is passionate about architecture and construction and wants to gain hands-on experience in site supervision.
Responsibilities
Assist in overseeing construction sites to ensure adherence to architectural plans, specifications, and quality standards.
Monitor the progress of construction activities and provide regular updates to the project manager.
Maintain accurate documentation and records of construction activities.
Requirements
Bachelor's degree in Architecture or a related field.
Previous experience in architectural site supervision or construction preferred.
Strong knowledge of architectural plans, drawings, and specifications.
Familiarity with building codes and regulations.
Excellent communication and problem-solving skills.
Ability to work well in a team and collaborate with different stakeholders.
Attention to detail and a high level of accuracy.
Proficiency in project management software or tools is a plus.
Based in Miami.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Highly competitive compensation.
$28k-46k yearly est. 5d ago
Site Supervisor - Bilingual English/ Spanish
Nation Security
Site supervisor job in Miami, FL
Job Description
Nation Security is seeking a dedicated, experienced, and detail-oriented SiteSupervisor to lead our on-site security operations. As a SiteSupervisor, you will be the primary point of contact for our clients and the direct leader for our security personnel, ensuring the highest standards of safety, professionalism, and integrity are met daily.
Key Responsibilities
Team Leadership: Supervise, mentor, and evaluate on-site security officers to ensure peak performance and adherence to company standards.
Operational Oversight: Enforce all Standard Operating Procedures (SOPs), ensuring the team maintains a professional attitude and appearance.
Incident Management: Investigate all on-site incidents and ensure all mandatory reports and log entries are completed with accuracy and detail.
Compliance & Safety: Monitor and enforce procedural rules and regulations to maintain a secure environment for clients and staff.
Strategic Execution: Complete security-related projects and specialized assignments on schedule and to acceptable industry standards.
Communication: Act as a liaison between staff, dispatch, and the public, providing clear directives in a multicultural, high-stakes environment.
Candidate Requirements
Experience: Minimum of 1 year in a supervisory or leadership role within the security or law enforcement industry.
Licensing: Must possess active Florida Class D and Class G licenses in hand.
Driving Record: Must have a valid Florida Driver's License with a spotless driving history.
Communication: Proficiency in English (written and oral) is required; Spanish fluency is a major plus.
Technical Skills: Must be proficient in operating a smartphone and security-related software/reporting tools.
Availability: Must be able to work a flexible schedule, including afternoons, evenings, nights, weekends, and holidays to support 24/7 operations.
Education: High School diploma or equivalent required (further Law Enforcement or Security training preferred).
Personal Attributes: Unquestionable integrity, professional demeanor, and excellent customer service skills. Must have reliable transportation and be able to pass a comprehensive background check.
What We Offer
Competitive Compensation: Attractive salary and performance-based bonuses.
Career Growth: Opportunities for advancement within a dynamic, expanding national company.
Supportive Culture: An engaging, collaborative work environment with a focus on professional development.
Expert Training: Access to ongoing training resources backed by over 25 years of industry experience.
About Nation Security
At Nation Security, we consider it a privilege to serve and protect our clients. With over 25 years of experience in Security, Law Enforcement, and the Military, we provide licensed Security Officers across all 50 states. We are dedicated to delivering the best possible service to meet our clients' specific security needs.
Requirements
Minimum of 1 year of supervisory experience in security or law enforcement.
Valid Florida Class D License (required).
Valid Florida Class G License (required).
Valid Florida Driver's License with a clean driving record.
Reliable personal transportation (required).
High school diploma or GED required; formal security or law enforcement training preferred.
Strong knowledge of security operations, safety procedures, and incident management.
Excellent leadership, communication, and problem-solving skills.
Ability to communicate effectively in English and Spanish (verbal and written communication).
Professional appearance, positive attitude, and superior customer service skills.
Flexible schedule availability, including afternoons, evenings, weekends, and holidays.
Comfortable using smartphones and reporting technology.
Must pass a background check, no felony convictions.
Benefits
What We Offer
Competitive pay and performance-based incentives.
Opportunities for career growth and professional development.
Supportive, team-oriented work environment.
Ongoing training and development resources.
About Nation Security
With over 25 years of combined experience in Security, Law Enforcement, and Military service, Nation Security proudly protects clients across all 50 states. We are dedicated to maintaining the highest levels of integrity, professionalism, and service excellence.
$28k-46k yearly est. 28d ago
Janitorial Site Supervisor-36238
Harvard Maintenance, Inc. 4.2
Site supervisor job in Miami, FL
Job Description
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
The Janitorial SiteSupervisor supervises, directs, and coordinates employees, supplies, and equipment. This person is responsible for ensuring that the cleaning and maintenance tasks at the assigned property are completed according to contractual specifications.
Responsibilities
Maintain all payroll records, performance documents and disciplinary actions
Assign tasks to workers based on job requirements or special assignments
Perform quality control to conform with Harvard and customer standards
Train new and existing staff on proper cleaning techniques
Ensure proper safety equipment and techniques are utilized and adhered to
Order and issue supplies and equipment
Responds to customer issues and escalates as necessary
Responsible for general equipment maintenance
Manage projects and special assignment as requested
Qualifications
Supervisory experience in janitorial or commercial cleaning required
1+ year of relevant cleaning or facility maintenance experience
Strong leadership, communication, and team management skills
Knowledge of cleaning procedures, chemicals, and equipment
Ability to train staff, conduct inspections, and ensure safety compliance
Tech-savvy; able to use smartphones/tablets for scheduling and reporting
Organized, reliable, and able to work flexible hours
$30k-41k yearly est. 9d ago
Clinical Site Supervisor
Bluebird Kids Health
Site supervisor job in Tamarac, FL
Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and team.
Position Description
Bluebird Kids Health is seeking a highly motivated and experienced sitesupervisor with a patient and family-first mindset to oversee the day-to-day operations in , FL. As the SiteSupervisor, you will manage a range of operational and clinical responsibilities to maintain seamless clinic operations. This includes overseeing administrative and clinical staff, coordinating patient care, ensuring compliance with healthcare regulations, supporting site-specific growth initiatives, and upholding the highest standards of patient satisfaction. The ideal candidate will have proven leadership abilities, an in-depth understanding of healthcare administration, and a deep commitment to delivering exceptional care.
What You'll Do
Administrative & Business Management
Growth & Outreach: Lead site-specific growth initiatives and outreach efforts to drive patient engagement.
Budget Management: Contribute to site-based budgeting process, monitor expenditures and identify cost saving opportunities.
Revenue Cycle Management: Manage on-site patient registration, insurance verification, co-pay and outstanding balance collection, and clinical documentation submission to maintain an efficient revenue cycle.
KPI Reporting: Measure, analyze, and report on key performance indicators (KPIs), using data-driven insights to optimize performance and support continuous improvement.
Central Operations Coordination: Collaborate closely with central operations teams (e.g., call center, triage) to support patient needs, resolve issues, and ensure seamless coordination across departments.
Community Partnerships: Support Bluebird Kids Health efforts to build and maintain relationships with community organizations, schools, and local groups.
Operations Management
Site Leadership: Provide on-site leadership to foster a positive, supportive work environment where team members feel empowered to deliver exceptional care.
Team Culture: Develop initiatives to boost team morale, collaboration, and an inclusive culture aligned with Bluebird Kids Health values.
Staff Management: Directly manage the on-site team of reception staff, medical assistants, and nurses, including assessing and ensuring competency of direct reports.
Human Resources: Manage the full employee experience at the site-from interviewing and onboarding to training, development, and retention of staff.
Staff Scheduling & Management: Coordinate staff schedules to optimize coverage.
Facilities Management: Oversee the upkeep, cleanliness, and maintenance of the clinic in coordination with facilities vendors.
Supply Chain & Inventory: Manage supply ordering and inventory management, ensuring essential supplies are always available.
Vendor Relations: Collaborate with external vendors, ensuring adherence to all policies and procedures and resolving any issues that may arise.
Technology Management: Serve as the primary liaison to the IT, Security, and Technology teams for all site-based hardware and software needs.
Emergency Preparedness: Maintain and implement emergency operations plans, ensuring staff are trained and ready to respond effectively to any crisis.
Clinical Operations
Staff Training & Development: Support continuous learning and clinical excellence through ongoing training and development.
Quality, Safety, and Compliance: Lead the implementation of quality, safety, and compliance programs, ensuring adherence to healthcare regulations and Bluebird Kids Health standards.
Infection Control: Ensure adherence to infection control protocols for a safe environment.
Patient Flow Management: Streamline patient flow to minimize wait times and enhance patient/family experience.
Clinical Protocol Oversight: Partner with clinical leadership to ensure adherence to clinical protocols and standard operating procedures.
Quality Improvement: Collaborate on quality improvement initiatives to enhance clinical processes and patient outcomes.
Patient Experience & Satisfaction: Create a child- and family-centered environment, driving exceptional patient experience and promptly addressing any concerns.
Vaccine Program Management: Oversee vaccine program administration, ensuring proper storage, inventory, and compliance with regulatory standards.
*Other Duties as Assigned
Requirements
What You'll Need
Work Location: Ability to work onsite 5 days per week, 8a-4:30p
Education: Bachelor's degree in healthcare administration, business management, or related field (preferred), or equivalent experience.
Experience: Proven experience as a practice manager or in a similar healthcare management role. Pediatric experience a plus.
Strong leadership and interpersonal skills, with the ability to motivate and inspire staff.
A patient-first mindset with strong customer service skills
Excellent organizational and problem-solving abilities.
Knowledge of healthcare regulations and compliance requirements.
Proficiency in Microsoft 365 applications and electronic health records systems.
Ability to engage and motivate teams in a mission and results-focused work environment.
CPR certification (preferred).
What We Offer
The opportunity to work within a mission-driven pediatric care delivery organization.
A competitive compensation package with performance incentives.
A collaborative and dynamic workplace with significant professional growth opportunities.
A diverse and inclusive company culture that values every team member's contribution to our mission.
Competitive medical, vision, and dental insurance products.
Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
Generous paid time off.
Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone's contributions are valued.
$28k-46k yearly est. Auto-Apply 13d ago
Assistant Site Manager
National Express Wash Holdco LLC
Site supervisor job in Lake Worth, FL
Job Description
What you'll be doing:
The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery.
Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management.
Ensure that all car wash equipment functions properly and perform routine checks and maintenance.
Assist in recruiting, onboarding, and scheduling employees to meet operational needs.
Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally.
Assist in managing customer relations, including handling service inquiries and resolving disputes.
Promote a customer-focused culture, ensuring staff adhere to service standards and best practices.
Assist in managing daily operational reports, including sales, inventory, and equipment status.
Identify opportunities for operational improvements and provide recommendations to the Site Manager.
Participate in ongoing training and development to stay updated on industry best practices and innovations.
What you'll bring to the team:
High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus.
Proven leadership experience, with the ability to guide and motivate teams effectively.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent customer service skills with a focus on creating a positive customer experience.
Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility.
Basic understanding of car wash equipment and maintenance procedures.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and work effectively in a fast-paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun.
Basic computer proficiency and familiarity with point-of-sale (POS) systems.
COMPETENCIES
Problem- Solving
Team Collaboration
Customer Centric Approach
Job Knowledge & Technical Skills
Drives Results
Safety & Compliance
El Car Wash Benefits:
Full Comprehensive Benefits
401K Retirement Savings Plan with a 4% Match! FREE Money!!
On-the-Job Training and Career GROWTH
Pet Insurance
Work-Life Balance
Mental Health Days
Paid Time Off
Maternity Leave
Paternity Leave
Tuition Reimbursement
Neurodivergent Hiring Program
FREE Car Washes!
A little bit about us:
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started.
At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an Equal Opportunity Employer
$59k-117k yearly est. 18d ago
Patient Access Center Supervisor - Boynton Beach, Florida
NYU Langone Health
Site supervisor job in Boynton Beach, FL
We have an exciting opportunity to join our team as a Patient Access Center Supervisor. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders.
Job Responsibilities:
Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow.
Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs
Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications.
Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made
Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance.
Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls.
Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching.
Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership.
Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals.
Assist in hiring and onboarding new employees as required.
Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc.
Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition.
Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.
Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes.
Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings.
Provide an excellent experience to NYU FGP patients, customers, and providers.
Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members.
Adheres to and enforces uniformly Access Center policies and procedures.
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate.
Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.).
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center.
Minimum Qualifications:
To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting.
At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center.
Must be able to work a full-time schedule between the hours of 5:00am-5:00pm
Preferred Qualifications:
Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal."
$30k-48k yearly est. 41d ago
Medical Center Supervisor (63505)
Sanitas 4.1
Site supervisor job in Miami, FL
“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews.
Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience.
Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints.
Increases Social Media reviews.
Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability.
Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion.
Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows.
Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits.
Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits.
Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth.
Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours.
Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication.
Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure.
Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction.
New Products and Services - Supports new products and services implementation at the Medical Center.
Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner.
Growth - Encourage growth.
Emergency Preparedness - Activates the emergency plan in the medical center.
Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment.
Qualifications
Supervisory Responsibilities
Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy.
Required Education
Bachelor's degree.
Required Experience
Minimum 5 years supervisory experience.
Required Licenses and Certifications
N/A
Required Knowledge, Skills, and Abilities
Computer knowledge required (Word, Excel, Internet).
Customer Service skills and training.
HIPAA testing required.
Responsible for compliance with on-call rotation.
Knowledge and skills with payroll systems.
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
Preferred Qualifications
Previous experience in healthcare preferred.
Financial Responsibilities
This position currently handles physical money or negotiates contracts.
Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed.
Budget Responsibilities
This position has budget responsibilities.
Maintain the budget of the medical center. Comply with the administrative cost under the established budget.
Languages
English
Advanced
Spanish
Preferred
Creole
Preferred
Travel
Available for travel for company necessity upon request.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance.
Working Condition
Not Required
Occasionally
(1-33%)
Frequently
(34-66%)
Constantly
(67-100%)
Must be able to travel to multiple locations for work (i.e.
travel to attend meetings, events, conferences).
X
May be exposed to outdoor weather conditions of cold,
heat, wet, and humidity.
X
May be exposed to outdoor or warehouse conditions of loud
noises, vibration, fumes, dust, odors, and mists.
X
Must be able to ascend and descend ladders, stairs, or other equipment.
X
Subject to exposure to hazardous material.
X
How much does a site supervisor earn in Margate, FL?
The average site supervisor in Margate, FL earns between $29,000 and $64,000 annually. This compares to the national average site supervisor range of $33,000 to $70,000.