Site supervisor jobs in Westland, MI - 63 jobs

Seeking a highly experienced Site Manager for our new 190-unit Marketplace Cove Apartment Community. New Construction lease up experience required. Responsible for all operations of the assigned multi-family residential community by managing the following duties to ensure a “Best in Class” experience to Gallo Companies residents and customers. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to: · Administers all phases of property operations under supervision of the Regional Site Manager. Ensures site compliance and adherence to property management operational policies and procedures and effectively manages communication to guests, prospects, residents, vendors, and employees. Follows and adheres to all “Fair Housing” laws and regulations and is considered a steward of the property records and operational transactions. · Provides direct leadership to all on-site personnel, including leasing consultants and maintenance staff, to create a positive environment promoting operational and customer service excellence. Participates in all aspects of employee management to include recruiting, training/development, and performance review and counseling. Leads daily team huddles, manages employee work schedules and payroll processes. · Serves as a primary point of contact for addressing resident concerns/complaints, mediating disputes, and ensuring consistent enforcement of the lease agreement and community rules and regulations. · Performs all rent collection procedures by monitoring rent payments, performing electronic bank deposits and managing processes for delinquent accounts, including initiating eviction procedures, and consulting legal professionals as required. Maintains consistent collection efforts by various communication methods. · Manages all aspects of the move-out inspection and deposit accounting procedures to ensure proper chargebacks, ledger adjustments, and allocation of the security deposit in accordance with the security deposit requirements. · Collaborates with the leasing team and leasing manager to coordinate effective marketing and sales strategy in alignment with the company initiatives and occupancy goals. Assists in monitoring and analysis of the competitive marketplace to ensure effective positioning of the property. Assists as necessary to perform all aspects of the leasing process, from the initial tenant inquiry to the execution of the lease signing. · Supervises the property's maintenance program by scheduling repairs, overseeing contracted service projects, monitoring the timeframe of work order completion and unit turn process, and conducting regular interior and exterior inspections of the buildings, units, and common areas. · Assists in the AP process to include invoice review, itemized data entry, and management within approval guidelines. Authorizes purchases within Company guidelines and maintains inventory control of supplies and equipment. · Prepare weekly and monthly reports for property status in accordance with company guidelines. · Performs other duties as assigned by the Regional Manager. AUTHORITY LEVEL Position can authorize expenditures for office supplies per current policy guidelines. Does have the authority to hire and terminate employees in accordance with company policy and procedures. SUPERVISORY RESPONSIBILITIES Manages a total of up to 5 employees on the property. Is responsible for the overall direction, coordination, and evaluation of units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. COMPUTER SKILLS It is desirable to be skilled in usage of Microsoft Office software as well as Web Browser software and current accounting software package. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license is required. Certification as a Certified Property Manager (CPM), Registered Cooperative Manager (RCM) and a Real Estate License is desired. Must be able to meet the requirements provided for in the Employment Eligibility Verification Laws. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually quiet.

Job Title: Construction Field Supervisor 8001 Haggerty Rd. Duration:13 month with (poss. ext.) Pay Rate: $70 to $80.58 /hr.w2 (depends on a exp) Job Summary: Supervises employees responsible for day-to-day planning and execution of construction projects performed by Company and contractor personnel. Responsible for ensuring projects are planned and built in accordance with Company standards, specifications, schedules and requirements, and yield maximum Return on Investment (ROI). Oversees construction permitting activities. Interfaces with Company and contractor staff to ensure the optimal allocation of support resources. Works with construction planning personnel to ensure that projects are prioritized and planned in accordance with mutually agreed upon construction schedules. Leads continuous improvement (CI) commitment and systematic CI efforts for a given group(s). Span of control: =5 jobs & =15 FTEs (direct, second-level, etc.) Key Accountabilities: Ensures that contractors build facilities in accordance with Company standards and procedures and maintain appropriate crew operator qualification standards. Oversees construction schedules and coordinates construction activities with other appropriate areas. Ensures that construction action plans are kept up-to-date and communicated to the organization for prioritization of workload. Resolves escalated construction project concerns and works with appropriate parties (contractors, customers, agencies, etc.) to determine project and scheduling solutions. Responsible for review of as built drawings before payment to contractor is approved. Works with the construction planning group on technical designs and cost-effective installations. Applies and works with new construction materials, practices and technologies (as deemed ap-propriate for the given project(s). Identifies and implements process and procedure changes related to customer- and Company-generated processes that result in increased efficiencies. Monitors workload of staff to ensure that activities are being planned in accordance with their priority. Monitors staff productivity and implements workload adjustments if standards are not being met. Ensures that resources and workloads are balanced, ensuring that projects are appropriately planned, prioritized and executed. Acts as a liaison between union and management and ensures consistent application of the Collective Bargaining Agreement (CBA). Guides the continuous improvement commitment & efforts for a given group(s): designing processes; establishing quality/quantity standards & metrics; collecting, refining, adapting & communicating best practices; sharing knowledge and developing staff in a systematic fashion. Uses process design outcomes to solve problems May assume responsibility as key tag protection leader and/or job leader per applicable Corporate policy. Performs or ensures the accomplishment of the following core supervisory/management functions for a given group(s): planning, organizing, directing the performance of ongoing activities, special and/or ad hoc assignments, staffing (employee selection, training/coaching & performance management), time entry, coordinating, reporting & budgeting. Other Qualifications Preferred: Associate's degree or certificate in engineering, construction management, or other job-relevant discipline Bachelor's degree in construction management Renewables Energy, Underground/Overhead, Sub Station, or Civil Trades experience and/or journeyman electrician certification Other Requirements Proficiency in applicable software applications (e.g Microsoft Office, Maximo) to apply them with minimal instruction or guidance (this level of proficiency is typically attainable through 1+ year(s) of substantive application experience) Experience managing multiple projects and dealing with customers. Communicates effectively (verbally & in writing) with individuals at all levels, inside and outside the Company Analytical & problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations Thorough knowledge of project management concepts and processes, and project controls related to design, procurement and construction management Ability to apply project planning & implementation and/or continuous improvement principles (typically acquired through several years of experience in these areas) to affect tangible, positive outcomes Deals effectively with resistance; takes positive steps to avoid the recurrence of errors through constructive critique. Additional Information Incumbents may engage in all or some combination of the activities and accountabilities and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision. Thank you,

Job Description What you'll bring to the team: High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus. Proven leadership experience, with the ability to guide and motivate teams effectively. Strong leadership skills with the ability to motivate and manage a team effectively. Excellent customer service skills with a focus on creating positive customer experience. Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility. Basic understanding of car wash equipment and maintenance procedures. Strong organizational skills and attention to detail. Ability to handle multiple tasks and work effectively in a fast-paced environment. Ability to work flexible hours, including evenings, weekends, and holidays. Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun. Basic computer proficiency and familiarity with point-of-sale (POS) systems. COMPETENCIES Problem- Solving Team Collaboration Customer Centric Approach Job Knowledge & Technical Skills Drives Results Safety & Compliance What you'll be doing: The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery. A day in your life might include… Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management. Ensure that all car wash equipment is functioning properly and perform routine checks and maintenance. Assist in recruiting, onboarding, and scheduling employees to meet operational needs. Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally. Assist in managing customer relations, including handling service inquiries and resolving disputes. Promote a customer-focused culture, ensuring staff adhere to service standards and best practices. Assist in managing daily operational reports, including sales, inventory, and equipment status. Identify opportunities for operational improvements and provide recommendations to the Site Manager. Participate in ongoing training and development to stay updated on industry best practices and innovations. A little bit about us: El Car Wash, one of South Florida's fastest-growing companies, is expanding into Michigan and looking for new team members. We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Founded in 2011 and based in Miami, El Car Wash is the leading express car wash operator in Florida, with over 40 active locations and plans for more than 40 additional sites by 2026. We are proud to be the Official Car Wash of the Florida Panthers, and we partner with University of Central Florida Athletics, Baptist Health, Advent Health, and many other local organizations. In Michigan, we are the Official Car Wash of the Detroit Lions and collaborate with various groups across our markets. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida, and now in Michigan.

Who We Are As the largest and most comprehensive orthopaedic team in the state, we've combined the medical expertise of the state's finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first. Why Join Us? Interested in orthopaedics? See why it's worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we're looking for skilled and enthusiastic individuals to apply today. Position Summary The Site Manager is responsible for the day-to-day operations and clinical oversight of a high-volume, multispecialty clinic. This role supports an environment with multiple clinical providers, complex schedules, and integrated subspecialty services, ensuring seamless coordination between clinical and operational teams. The Site Manager ensures the clinic operates efficiently while maintaining high standards of patient care, staff performance, and provider support. Serving as the on-site leader, this role is accountable for staffing, scheduling, training, policy adherence, clinical workflow execution, and clear communication across disciplines. The Site Manager provides active oversight of clinic operations, promotes best clinical practices, identifies workflow or care-delivery gaps, and partners with providers to support safe, timely, and high-quality patient care. This individual must be consistently present, organized, and decisive, with the ability to manage a fast-paced environment and balance multiple competing priorities. Duties and Responsibilities Staff Oversight Directly supervises Medical Assistants, Front Desk Staff, X-ray Techs, Scribes, and other support personnel. Maintains full accountability for scheduling, coverage, timecard approval, and time-off management. Leads real-time coaching, 1:1s, team huddles, and formal performance evaluations. Manages performance improvement plans, verbal and written warnings, and escalations in coordination with HR and the Regional Manager. Clinic Operations Maintain clinic flow, provider support, and room utilization. Troubleshoot operational issues as they arise. Assign daily staff roles based on patient volume and provider needs. Enforce workflows and monitor task completion. Communication Facilitate team huddles and provider check-ins. Escalate unresolved issues to the Director. Use standard communication tools (Teams, email, trackers) to ensure follow-through. Provide clear documentation and timely updates. Patient & Provider Support Ensure staff readiness for clinical care. Resolve patient complaints professionally and promptly. Respond to provider needs for staffing, supplies, or coordination. Monitor throughput and service standards. Facility Oversight Serve as the primary onsite contact for all facility-related needs. For owned sites, coordinate directly with the contracted maintenance team to address repairs, upkeep, and general building operations. For leased sites, act as the tenant liaison with building management to report issues, follow up on open requests, and ensure timely resolution. Monitor site condition regularly and escalate unresolved facility concerns to the Director. Compliance Enforce HIPAA, OSHA, infection control, and clinic safety protocols. Complete safety logs and ensure staff training is current. Report incidents and assist in corrective actions. Supply Management Monitor and order clinic and office supplies. Prevent overstocking and reduce waste. Track inventory and vendor activity. Education, Experience, Licenses, and Certifications High school diploma or GED required. Associate's degree required. Bachelor's degree preferred. Minimum 5 years of healthcare experience, with 2+ years in a leadership role. Proven track record of managing multi-site (multi-specialty) teams and driving operational outcomes.

Who We Are As the largest and most comprehensive orthopaedic team in the state, we've combined the medical expertise of the state's finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first. Why Join Us? Interested in orthopaedics? See why it's worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we're looking for skilled and enthusiastic individuals to apply today. Position Summary The Site Manager is responsible for the day-to-day operations and clinical oversight of a high-volume, multispecialty clinic. This role supports an environment with multiple clinical providers, complex schedules, and integrated subspecialty services, ensuring seamless coordination between clinical and operational teams. The Site Manager ensures the clinic operates efficiently while maintaining high standards of patient care, staff performance, and provider support. Serving as the on-site leader, this role is accountable for staffing, scheduling, training, policy adherence, clinical workflow execution, and clear communication across disciplines. The Site Manager provides active oversight of clinic operations, promotes best clinical practices, identifies workflow or care-delivery gaps, and partners with providers to support safe, timely, and high-quality patient care. This individual must be consistently present, organized, and decisive, with the ability to manage a fast-paced environment and balance multiple competing priorities. Duties and Responsibilities Staff Oversight Directly supervises Medical Assistants, Front Desk Staff, X-ray Techs, Scribes, and other support personnel. Maintains full accountability for scheduling, coverage, timecard approval, and time-off management. Leads real-time coaching, 1:1s, team huddles, and formal performance evaluations. Manages performance improvement plans, verbal and written warnings, and escalations in coordination with HR and the Regional Manager. Clinic Operations Maintain clinic flow, provider support, and room utilization. Troubleshoot operational issues as they arise. Assign daily staff roles based on patient volume and provider needs. Enforce workflows and monitor task completion. Communication Facilitate team huddles and provider check-ins. Escalate unresolved issues to the Director. Use standard communication tools (Teams, email, trackers) to ensure follow-through. Provide clear documentation and timely updates. Patient & Provider Support Ensure staff readiness for clinical care. Resolve patient complaints professionally and promptly. Respond to provider needs for staffing, supplies, or coordination. Monitor throughput and service standards. Facility Oversight Serve as the primary onsite contact for all facility-related needs. For owned sites, coordinate directly with the contracted maintenance team to address repairs, upkeep, and general building operations. For leased sites, act as the tenant liaison with building management to report issues, follow up on open requests, and ensure timely resolution. Monitor site condition regularly and escalate unresolved facility concerns to the Director. Compliance Enforce HIPAA, OSHA, infection control, and clinic safety protocols. Complete safety logs and ensure staff training is current. Report incidents and assist in corrective actions. Supply Management Monitor and order clinic and office supplies. Prevent overstocking and reduce waste. Track inventory and vendor activity. Education, Experience, Licenses, and Certifications High school diploma or GED required. Associate's degree required. Bachelor's degree preferred. Minimum 5 years of healthcare experience, with 2+ years in a leadership role. Proven track record of managing multi-site (multi-specialty) teams and driving operational outcomes.

Job Description Housing Site Manager Full Time | Day Shift ** Pay between $37,440-$43,680 - based on experience ** Genacross Lutheran Services, a faith-based nonprofit organization, for over 160 years, has provided compassionate care and support to individuals, families, and communities in need. Genacross Team Members put our mission into action every day, using their skills, talents, and passion, to serve the needs of our community with exceptional care, innovation, and support. What will I do as a Housing Site Manager with Genacross? Complete all assigned tasks in a timely manner as instructed by V.P./E.D./Director of Housing Compliance. Maintains an orderly and consistent system of recordkeeping including computer and paper files. Cooperate with Senior. Management. personnel, as well as other facility personnel to ensure that the property and related services are adequately maintained to meet the needs of residents. Creates and maintains a calm, warm positive atmosphere of personal interest. Treats residents, residents' family members, visitors and fellow employees with courtesy, respect and dignity. Keeps Executive Director and Director of Housing Compliance informed in identifying and correcting problem areas and/or improving services. Adheres to established employee policies. Maintains confidentiality regarding corporate and resident matters. Housing Site Manager Requirements: Associate degree with working knowledge of computers and work processing. Management experience in housing, budgeting, property management, personal management and marketing. Evaluation, management and supervisory experience necessary. Requires strong oral and written communication skills including the ability to interact with Senior Executives. Understands directions, communicates and responds to inquiries promptly; has excellent human relation skills. Genacross strives to improve the lives of everyone, including our Team Members, who daily enrich the lives of our residents, patients, clients & colleagues. We offer exceptional Team Member Benefits: (Benefits vary based on position, schedule, and eligibility. Full details provided upon hire.) Health, vision and dental insurance Life insurance 401K plan with up to 4% employer contribution Short-term disability Generous paid time off (PTO) Health savings account (HSA) Employee assistance program (EAP) Tuition reimbursement Employee discounts Join Genacross: A faith-inspired career starts here.

Job Description What you'll be doing: As an El Car Wash Site Manager, you will oversee the day-to-day operations of our car wash facility, ensuring exceptional customer service, operational efficiency, and adherence to company standards. You will be responsible for leading a team, maintaining equipment, achieving sales targets, and promoting a positive work environment. A day in your life might include… Manage and supervise daily operations of the carwash site, including staff scheduling, training, and performance management. Ensure high standards of cleanliness and maintenance for all equipment, facilities, and grounds. Monitor and optimize operational workflows to maximize efficiency and minimize downtime. Optimize the throughput of vehicles on property to minimize customer wait times and maximize customer experience. Uphold customer service excellence by resolving customer inquiries, complaints, and feedback promptly and professionally. Implement sales strategies to achieve revenue targets and increase the customer base. Maintain inventory levels of carwash supplies and equipment; coordinate ordering and restocking as necessary. Enforce safety protocols and regulatory compliance to ensure a safe working environment for employees and customers. Prepare and analyze operational reports, financial statements, and performance metrics. Collaborate with senior management to develop and execute site-specific goals and initiatives. Mediate and resolve employee and customer conflicts, ensuring positive outcomes and maintaining a productive environment. What you'll bring to the team: Proven experience in a managerial or supervisory role, preferably in the carwash or automotive industry. Ability to work flexible hours, including evenings, weekends, and holidays. Ability to stand for extended periods and work outdoors in various weather conditions. Strong leadership skills with the ability to motivate and mentor a team. Excellent organizational and multitasking abilities. Customer-focused mindset with a commitment to delivering exceptional service. Strong communication and interpersonal skills. · Knowledge of carwash equipment, maintenance practices, and safety regulations. Proficiency in Microsoft Office Suite and other relevant software applications. High school diploma or equivalent; bachelor's degree in business administration or related field preferred. COMPETENCIES Problem- Solving Team Collaboration Customer Centric Approach Drives Results Safety & Compliance Job Knowledge & Technical Proficiency Mechanical Skills El Car Wash Benefits: FULL Comprehensive Benefits (Health, Dental, Vision, Ancillary) Vacation Days Sick and Mental Health Days 401K Retirement Savings Plan with a 4% Match! FREE Money!! Comprehensive On the Job Training and Career GROWTH FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

The Site Manager is responsible for effective management, administration, and control of business functions at identified client site(s). This person oversees the timely and effective resolution of all services contracted by the client while exhibiting exceptional customer service, overall operational efficiency and quality of business services. Responsibilities Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff Functions as a liaison between the client & CBPS Prioritize and schedules all work including overflow work to backup facility Ensures proper maintenance and usage of all equipment and supplies Conducts staff meetings to ensure communication of corporate policies and goals Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals Interfaces with the client, operations team, and corporate departments as necessary Qualifications 4 year college degree or comparable work experience 5+ yrs. management in the reprographic/mail industry; manage a site revenue of $90,000 with 1-4 exempt and 25+ non-exempt employees Communicate effectively with diverse groups and clients Exhibit ability to establish personal credibility with customers and staff Ability to execute and deliver the highest quality and production and customer service Establish challenging, constructive, and open workplace culture Work with peers & team to establish departmental decisions, processes & ensure standardized activities Ability to work in stressful situations and meet deadlines efficiently Create a customer focused environment Excellent written and oral communication skills Strong organizational, administrative, record keeping & time management skills Strong team approach to business ethics Must have excellent follow through skills PHYSICAL DEMANDS Occasionally lifting and/or moving of up to 50 lbs. What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within A company focused on creating a positive work and client environment Employee discounts on entertainment, products, and services nationwide! Come Join Our Team! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

At A Glance We are growing our talent pool of results-driven, motivated, and detail-oriented candidates for future openings! An Apollo Recruiter will contact qualified applicants once the interview process has started. BT Retail Solutions, a division of Apollo Retail Specialists, has served America's most respected brands as a leading merchandising and fixture installation company for three decades, and we are hiring for our reset/remodel teams. We work hard. So, if you enjoy hands-on work in a team environment and you meet the requirements listed below and you are willing to travel, please apply today-and include your experience! Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow. Minimum Pay USD $25.00/Hr. Maximum Pay USD $29.00/Hr. What We Offer Paid Mileage & Travel Pay PTO Technology Allowance Paid Training Medical, Dental, Vision Short & Long Term Disability Life Insurance Per Diem & Hotel for Travelers Free Training Resources Weekly Payroll (“Rain” Offered-Early Access to Wages) This position is Variable Full Time Hours and Projects can range from 0-40 hours per week based on volume What You'll Do Work as in-store/onsite manager of large-scale projects in through all phases. Establish and monitor administrative procedures for each project. Maintain seamless communication with clients to facilitate successful project execution. Oversee team and individual efforts. Build positive professional working relationships with clients and team members. Manage day-to-day operational and tactical aspects of multiple large-scale projects. Ensure safety and always minimize risk. Ensure successful execution of assigned projects with clear and consistent reporting. Ensure timely and accurate record-keeping. Coach/train all levels of field personnel, including on-the-job-training for team member certifications and career progression. Ensure project documents are complete, current, and distributed appropriately. Plan projects, develop and organize all information and reporting. Communicate with project teams and management personnel via daily email/field reports. Ability to interact professionally and tactfully with all members of field staff to manage difficult situations with willingness to communicate to corporate leaders and divisional representatives. Exceptional interpersonal communication skills when dealing with internal and external partners. Coordinates consistently with field management personnel in a manner which maximizes overall business effectiveness. Ensure the design & develop of materials is accurate and the information is always provided to field personnel in a timely manner. Investigate and solve problems associated with meeting company objectives for areas and accounts assigned. Escalate issues that are beyond the scope and control of this position in a timely manner. Oversee projects for installation of conveyors, mezzanines, and more. Respect the confidentiality of customer and company information. Provide honest, straightforward feedback when rating/reviewing submitted daily field reports. Seek guidance and direction from appropriate members within the organization or from other outside sources as may be required in the performance of responsibilities and duties. What You'll Bring Ability to travel up to 90% of the time. Ability to work nights and weekends for up to 2-3 consecutive weeks during travel/high-volume periods, with advanced notice. May require repetitive bending, standing, and walking extended lengths and may require you to pull, push, and/or lift up to 50 pounds without assistance. May be required to work extended hours sometimes to meet project/customer demands. 5+ years of experience managing field operations onsite for pallet racking, steel racking and cantilevers crews. 5+ years of experience in reading planograms/blueprints. Experience managing multiple job sites at any given time. Preferred: 5+ years of experience and knowledge of managing crews to assemble storage shelving, racking shelving, structural shelving, and steel shelving systems. Should be mechanically inclined/jack-of-all trades, and or experience with racking installations and demo. Skilled with hand tools, cordless power tools, and mechanical assembly tools for handling materials and fasteners. Able to confirm accuracy and job quality using established mechanical and safety standards. Frequent lifting up to 50 lbs., occasional lifting up to 75 lbs. Important Information Who is BTR & Apollo? We're on a mission to make retailers and brands look their best! Because simply put, when products look good, they sell more. BTR/ Apollo are part of Channel Partners Solutions headquartered in Tampa, FL, but we hiring immediately all over the nation. Our Culture Our reps are passionate about our mission and eager to complete their work on time and at the highest level of professionalism. We celebrate different backgrounds, experiences, and perspectives -encouraging everyone to grow within our company. We're hiring immediately! Want to wear our shirt and badge? Cool. Click apply! #ARSEASY

Position Title: Facility Site ManagerSource of Supervision: Business DirectorJob Status: Full-TimeJob Summary: Overall Management and coordination of the Schoolcraft Facility. Job Functions Serve as Site Manager for Schoolcraft College site. Serve as primary onsite contact for Schoolcraft-related issues. ·Communicate immediately with appropriate Michigan Elite Staff relating to any issues that arise. Coordinate daily site schedule with Schoolcraft College staff to ensure all Michigan Elite operational needs are met. Work with the Business Director to develop and communicate the Michigan Elite Operational Schedule at the Schoolcraft Site. Ensure compliance with Michigan Elite practice, camp, clinic, and lesson schedules and policies. Work Directly with the Leadership team to maintain a site environment and culture that meets Michigan Elite standards. Provide the best experience possible to all participants, coaches, and spectators at the Schoolcraft site. Work with the Business Director to procure all necessary resources and staff needed to support outstanding site execution. Network with the volleyball community to discover needs/requirements related to site and club development and create relationships with schools, organizations, and clubs. Qualifications Demonstrate Excellent communication skills. Demonstrate Computer proficiency with basic office productivity software. Must be pro-active, self-starter, creative thinker, and problem solver. Understand the importance of a high level of customer service. Able to work with all types of individuals professionally. Able to work logistically with Michigan Elite events. Able to respond quickly to requests & deadlines Able to work professionally in high-stress situations. Mission Statement Michigan Elite Volleyball Academy is dedicated to teaching the sport of volleyball, training volleyball players, and building character in athletes. We will provide our athletes with a platform to develop a passion for the game, develop athletically, learn valuable life lessons, and embrace teamwork. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Site Manager needed for automation company - Contract - Metro Detroit The Site Manager is a key member of the project team during the construction and installation phase for projects. The Site Manager provides the leadership on site to ensure a safe environment is maintained, and work is completed in a profitable and timely manner by developing and maintaining good working relations while representing 's interests in dealing with the client, suppliers and third parties on site and off, and also working directly with the greater Project and Site Services Teams. Make an impact Provide detailed construction site coordination for the installation of the material handling systems. Supervise and coordinate the mechanical and electrical installation with the engineering and installation teams. Maintain a strong emphasis on quality control. Identify problem areas and concerns and ensure timely resolution directly or in cooperation with vendors and the project team as needed. Ensure that the project is constructed in accordance with the contract requirements Fully execute the Site Management SOP. Including the established safety and administrative processes in place for the Site Service team. (utilize the team to make sure you have the right answer). Maintain close coordination and communication with the Project Manager, Customer, Contracting staff and third-party suppliers, engineering, and line manager What you need to succeed Essential: Large Team leadership skills and organization/coordination experience within the material handling industry. 5+ years as Site Manager or Installation Manager/Supervisor for automated material handling systems applications or comparable experience. 5+ years as Site Manager or Installation Manager/Supervisor for automated material handling systems applications or comparable experience. If Interested, please forward a copy of resume to Scott@Coshastaffing.com

SBM is an international company providing facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM into the top one percent of service providers in the facilities maintenance industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, and Latin America, with plans to expand globally in Asia, Europe and the Middle East. Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do. Job Description Site Manager SBM is searching for a dynamic Site Manager to manage our facility in Warren, MI. The Site Manager coordinates and directs operations necessary to carry out contractual responsibilities of the company, including any and all necessary planning, supervision, budgeting, vendor and supplier contact, customer relations and other high level managerial or supervisor responsibilities. CORE DUTIES AND RESPONSIBILITIES Coordinates employee schedules Assists in budgeting, program/process improvement and business development initiatives Performs audits and inspections of inventory and facilities Compiles data for preparing estimates and reports Ensure compliance with local, state, and federal regulations Directs facilities programs and manages program supervisors PREFERRED QUALIFICATIONS Bachelor's degree Significant facilities management experience Bilingual (English / Spanish) a plus Able to provide exceptional customer service and have the ability to manage multiple tasks while adhering to strict deadlines Excellent written and verbal communication skills Ability to manage multiple tasks while adhering to strict deadlines Strong problem solving skills Adept at using Microsoft Office Suite, including Word and Excel SBM is an EEO Employer ********************* Click here to apply online Qualifications PREFERRED QUALIFICATIONS Bachelor's degree Significant facilities management experience Bilingual (English / Spanish) a plus Able to provide exceptional customer service and have the ability to manage multiple tasks while adhering to strict deadlines Excellent written and verbal communication skills Ability to manage multiple tasks while adhering to strict deadlines Strong problem solving skills Adept at using Microsoft Office Suite, including Word and Excel Additional Information COMPENSATION AND BENEFITS The salary range for the Site Manager position is $48,000 - $50,000 per year Attractive benefits package including (medical, dental and vision, 401K) Two weeks paid vacation

Job Skills / Requirements Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a professional to join our Janitorial Services division. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining our team, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. Job Position Description The Site Supervisor is responsible for leading and supervising the cleaning staff at assigned locations, ensuring that all operations are carried out effectively and according to company standards. This role involves conducting quality control inspections, training staff, managing inventory, and interacting with clients to ensure high levels of service satisfaction. The Site Supervisor reports directly to the Site Manager and plays a key role in maintaining service excellence. Duties include but are not limited to: · Oversee daily cleaning operations by assigning tasks, monitoring performance, providing feedback, and ensuring fair, documented disciplinary practices. · Ensure disciplinary procedures are followed consistently and fairly, with timely and accurate documentation provided. · Conduct regular inspections, address service issues, maintain records, and work with site management to implement improvements. · Train and mentor staff on cleaning techniques, safety, and policies, promoting continuous learning and adherence to industry standards. · Manage cleaning supply inventory and equipment, ensuring availability, maintenance, and accurate usage tracking. Physical Demands and Qualifications · Previous supervisory experience in janitorial or facilities management, with strong leadership, communication, and interpersonal skills. · Ability to motivate teams, maintain high-quality standards, and interact professionally with clients and staff. · Strong work ethic, attention to detail, and willingness to learn; must be flexible and able to work efficiently in a fast-paced, multitask environment. · Knowledge of cleaning techniques, safety protocols, and inventory/equipment management. · Physically able to stand, walk, push, kneel, twist, and reach throughout the shift; must be able to lift/carry up to 25 lbs. · Ability to read and write, bilingual in English and Spanish preferred. · Must treat all coworkers and customers with courtesy and respect. Benefits · 401(k) and Competitive Salary · Opportunity for advancement · Paid time off · Training & development Apply and become a part of Crane IFS, one of the most respected professional cleaning companies in the country. We pride ourselves on creating cleaner and healthier environments for our customers, their employees and customers. We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals. Additional Information / Benefits Benefits: Medical Insurance, Paid Vacation, Paid Holidays This is a Full and Part-Time position

As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives for more than 60 years. With 25 programs we offer treatment, prevention, growth and education services to more than 23,000 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being. We have an exciting opportunity for an Assistant Teacher Sub for all Head Start Sites to join our team of talented professionals. As an Assistant Teacher Sub you will be responsible for planning and implementing a program of educational activities for preschool children that encourages age appropriate growth and development in a variety of areas. Regular working hours will vary based on the need of the program. Requirements An Associate Degree (AA) in Early Childhood Education, Child Development, an Associate Degree in a related field, with 12 credit hours in Early Childhood Education, a Preschool Child Development Associate Certificate (CDA) or a state awarded certificate that meets or exceeds the requirements for a CDA credential and enrolled in a program that will lead to an associate or baccalaureate degree, or are enrolled in a CDA credential program to be completed within two years of the time of hire. Knowledge and understanding of early childhood development and the ability to implement developmentally appropriate curriculum practices and previous experience working with preschool children in a classroom setting. Additionally you must be able to lift up to 60 pounds unassisted in order to assist children during emergencies. Additional requirements include a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of our students, families, business partners and of the people in the programs represented by The Guidance Center. Must have the ability to appropriately handle crisis situations. Employee must be able to stand consecutively for 3-1/2 hours per part-day class session and 5 hours per full-day class session. Employee must be able to ambulate between sitting on the floor and standing and chair sitting to standing a minimum of 20 times per session. Employee must be able to bend and stoop to child level and lift for urgent and emergency situations. Employee must be able to bend and stoop to address child concerns a minimum of 12 times per hour on average (ex: tying shoes for child safety). Employee must be able to sit on the floor or on a child size chair for up to 60 minute duration multiple times during class session.

Supply Chain Management Site Supervisor Department: Supply Chain ManagementShift: DaysDaily Work Times: 7:30 a.m. - 4:00 p.m. Scheduled Bi-Weekly Hours: 80 Provide tactical operational leadership for subsidiary supply chain team while supporting the One McLaren strategy for supply chain operations across McLaren Health Care. Position will be responsible for all subsidiary level purchasing, distribution, inventory and staff support. Position will be responsible for identifying, supporting and implementing all corporate cost savings, process improvements and One McLaren initiatives at the subsidiary. Required: Bachelor's Degree in Health Care Administration, Supply Chain Management, Business or related field. 1-2 years' experience in a leadership role in Supply Chain Management with demonstrated supervisory experience Preferred: MBA or MHA APICS Certified Supply Chain Professional (CSCP) Lean or Six Sigma certification #LI-KH1 Additional Information

FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits FREE Family Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan General Function The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards. Education/Experience/Training/Certifications A high school diploma, administrative and supervisory experience, and excellent communications skills required. Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service. Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month. Position Benefits Paid Time Off and 10 Paid Holidays Medical, Dental, Vision, Life, and AD&D Insurance Short-term/Long-term Disability and Flexible Spending Account Job Duties & Responsibilities Provide exceptional customer service at all times to members and staff. Manage the interviewing, hiring, and training of Member Experience Team. Support the management of the Member Experience Team's schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director. Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned. Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls. Meet monthly sales goals. Work nights, weekends and closeouts required. Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events. Personally lead the member experience by working at the Welcome Center at least 20 hours/week. Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed. Serve as an Shift Lead (4-hour shift) up to 3 times per week. Abilities & Skills Ability to participate in all physical aspects of the position. Ability to sit and stand from a seated position when interacting with members. For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).

Job Description We're hiring for two part-time supervisor positions at our Resource and Crisis Center in Pontiac, MI. Each position works one 12-hour shift per week, in person. Day Shift Supervisor: 7:00 AM - 7:30 PM Night Shift Supervisor: 7:00 PM - 7:30 AM These roles supervise front desk operations and support Crisis Service Specialists, ensuring a welcoming and clinically focused environment for individuals seeking help. The RCC operates 24/7, but these positions are strictly part-time (one day per week). Essential Functions Train front desk staff in trauma-informed practices, crisis response protocols, and HIPAA compliance; provide ongoing coaching and support Conduct regular one-on-one supervision and team meetings (at least monthly) to promote staff development, address concerns, and reinforce best practices Develop, implement, and update procedures that support efficient and clinically sound front desk operations Monitor and analyze cycle time from arrival to transfer to crisis service providers, identifying and resolving delays or service gaps Create and maintain staff schedules to ensure consistent coverage across all shifts, including weekends and holidays; proactively identify and coordinate coverage for staffing gaps due to call-offs, vacancies, or increased service demand Mitigate barriers to timely service transfers by collaborating with internal teams and external partners Build and maintain professional relationships with crisis provider leadership to support seamless coordination and service delivery Demonstrate and model effective crisis intervention and de-escalation techniques; provide real-time support to staff during high-acuity situations Oversee inventory management, including ordering and restocking supplies and resources designated for people served Ensure the front desk and lobby areas remain clean, organized, and welcoming Communicate security concerns-including contraband, threats, or behavioral risks-to all relevant RCC entities in a timely and coordinated manner Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc. Participate in agency meetings, supervision, and required training to stay current with policies, procedures, and best practices Perform other duties as assigned to support the mission and operations of the Resource and Crisis Center Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice) OR 3+ years of related Crisis leadership experience. Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum three years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Minimum of 1 year of leadership experience working within a managed care, behavioral health or hospital setting Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Data Analysis Strategic Planning Strong written and oral communication De-escalation and conflict resolution Strong leadership and problem-solving skills Clinical knowledge of mental health and suicide prevention Strong time management Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Who We Are As the largest and most comprehensive orthopaedic team in the state, we've combined the medical expertise of the state's finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first. Why Join Us? Interested in orthopaedics? See why it's worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we're looking for skilled and enthusiastic individuals to apply today. Position Summary The Site Manager is responsible for the day-to-day operations and clinical oversight of a high-volume, multispecialty clinic. This role supports an environment with multiple clinical providers, complex schedules, and integrated subspecialty services, ensuring seamless coordination between clinical and operational teams. The Site Manager ensures the clinic operates efficiently while maintaining high standards of patient care, staff performance, and provider support. Serving as the on-site leader, this role is accountable for staffing, scheduling, training, policy adherence, clinical workflow execution, and clear communication across disciplines. The Site Manager provides active oversight of clinic operations, promotes best clinical practices, identifies workflow or care-delivery gaps, and partners with providers to support safe, timely, and high-quality patient care. This individual must be consistently present, organized, and decisive, with the ability to manage a fast-paced environment and balance multiple competing priorities. Duties and Responsibilities Staff Oversight Directly supervises Medical Assistants, Front Desk Staff, X-ray Techs, Scribes, and other support personnel. Maintains full accountability for scheduling, coverage, timecard approval, and time-off management. Leads real-time coaching, 1:1s, team huddles, and formal performance evaluations. Manages performance improvement plans, verbal and written warnings, and escalations in coordination with HR and the Regional Manager. Clinic Operations Maintain clinic flow, provider support, and room utilization. Troubleshoot operational issues as they arise. Assign daily staff roles based on patient volume and provider needs. Enforce workflows and monitor task completion. Communication Facilitate team huddles and provider check-ins. Escalate unresolved issues to the Director. Use standard communication tools (Teams, email, trackers) to ensure follow-through. Provide clear documentation and timely updates. Patient & Provider Support Ensure staff readiness for clinical care. Resolve patient complaints professionally and promptly. Respond to provider needs for staffing, supplies, or coordination. Monitor throughput and service standards. Facility Oversight Serve as the primary onsite contact for all facility-related needs. For owned sites, coordinate directly with the contracted maintenance team to address repairs, upkeep, and general building operations. For leased sites, act as the tenant liaison with building management to report issues, follow up on open requests, and ensure timely resolution. Monitor site condition regularly and escalate unresolved facility concerns to the Director. Compliance Enforce HIPAA, OSHA, infection control, and clinic safety protocols. Complete safety logs and ensure staff training is current. Report incidents and assist in corrective actions. Supply Management Monitor and order clinic and office supplies. Prevent overstocking and reduce waste. Track inventory and vendor activity. Education, Experience, Licenses, and Certifications High school diploma or GED required. Associate's degree required. Bachelor's degree preferred. Minimum 5 years of healthcare experience, with 2+ years in a leadership role. Proven track record of managing multi-site (multi-specialty) teams and driving operational outcomes.

We're hiring for two part-time supervisor positions at our Resource and Crisis Center in Pontiac, MI. Each position works one 12-hour shift per week, in person. Day Shift Supervisor: 7:00 AM - 7:30 PM Night Shift Supervisor: 7:00 PM - 7:30 AM These roles supervise front desk operations and support Crisis Service Specialists, ensuring a welcoming and clinically focused environment for individuals seeking help. The RCC operates 24/7, but these positions are strictly part-time (one day per week). Essential Functions Train front desk staff in trauma-informed practices, crisis response protocols, and HIPAA compliance; provide ongoing coaching and support Conduct regular one-on-one supervision and team meetings (at least monthly) to promote staff development, address concerns, and reinforce best practices Develop, implement, and update procedures that support efficient and clinically sound front desk operations Monitor and analyze cycle time from arrival to transfer to crisis service providers, identifying and resolving delays or service gaps Create and maintain staff schedules to ensure consistent coverage across all shifts, including weekends and holidays; proactively identify and coordinate coverage for staffing gaps due to call-offs, vacancies, or increased service demand Mitigate barriers to timely service transfers by collaborating with internal teams and external partners Build and maintain professional relationships with crisis provider leadership to support seamless coordination and service delivery Demonstrate and model effective crisis intervention and de-escalation techniques; provide real-time support to staff during high-acuity situations Oversee inventory management, including ordering and restocking supplies and resources designated for people served Ensure the front desk and lobby areas remain clean, organized, and welcoming Communicate security concerns-including contraband, threats, or behavioral risks-to all relevant RCC entities in a timely and coordinated manner Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc. Participate in agency meetings, supervision, and required training to stay current with policies, procedures, and best practices Perform other duties as assigned to support the mission and operations of the Resource and Crisis Center Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice) OR 3+ years of related Crisis leadership experience. Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum three years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Minimum of 1 year of leadership experience working within a managed care, behavioral health or hospital setting Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Data Analysis Strategic Planning Strong written and oral communication De-escalation and conflict resolution Strong leadership and problem-solving skills Clinical knowledge of mental health and suicide prevention Strong time management Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.