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SITEL salaries
SITEL salary estimate
$14.04hourly
SITEL Salary Overview
SITEL offers a variety of compensation packages, with an average salary of $29,197. Salaries can vary significantly based on factors such as location and job role. For instance, customer service representatives earn an average of $14.04 per hour, while managerial positions command higher salaries. Understanding how pay rates differ across states and departments can provide valuable insights for prospective employees.
In addition, the company offers competitive pay in key locations, enhancing its appeal to job seekers. The highest paying jobs at SITEL include managerial and specialized roles, with salaries reflecting the responsibilities and skills required. By analyzing these figures, candidates can better align their career aspirations with the opportunities available at SITEL.
Highest paying jobs at SITEL
The highest paying jobs at SITEL are operations manager, team manager, learning specialist, and team leader. Operations manager jobs at SITEL earn an average yearly salary of $61,938, SITEL team manager jobs average $58,928, and SITEL learning specialist jobs average $48,324.
The lowest paying SITEL roles include customer service agent and cashier. SITEL customer service agent average salary is $26,769 per year. So while the average SITEL salary is $29,197 there is a big variation in pay depending on the role.
Highest paying jobs at SITEL
| Rank | Job title | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Operations Manager | $61,938 | $29.78 |
| 2 | Team Manager | $58,928 | $28.33 |
| 3 | Learning Specialist | $48,324 | $23.23 |
| 4 | Team Leader | $47,783 | $22.97 |
| 5 | Coach | $34,732 | $16.70 |
| 6 | Technical Support Specialist | $32,123 | $15.44 |
| 7 | Supervisor | $31,905 | $15.34 |
| 8 | Technical Support Technician | $30,564 | $14.69 |
| 9 | Mentor | $29,434 | $14.15 |
| 10 | Customer Service Representative | $28,525 | $13.71 |
| 11 | Call Center Representative | $27,586 | $13.26 |
| 12 | Sales Associate | $27,348 | $13.15 |
| 13 | Call Center Agent | $26,929 | $12.95 |
| 14 | Cashier | $26,832 | $12.90 |
| 15 | Customer Service Agent | $26,770 | $12.87 |
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Average SITEL salary by state
SITEL pays the highest salaries in Indiana due to higher costs of living and competition in the state.
| Rank | State | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Indiana | $28,464 | $13.68 |
| 2 | Nebraska | $28,231 | $13.57 |
| 3 | Nevada | $27,993 | $13.46 |
| 4 | Texas | $27,466 | $13.20 |
| 5 | Tennessee | $27,047 | $13.00 |
| 6 | New Mexico | $26,393 | $12.69 |
| 7 | Florida | $25,924 | $12.46 |
| 8 | South Carolina | $25,788 | $12.40 |
| 9 | Oklahoma | $25,736 | $12.37 |
| 10 | Mississippi | $24,284 | $11.68 |
How much does SITEL pay by location?
Highest paying SITEL locations
| Rank | Location | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Saint Paul, MN | $32,493 | $15.62 |
| 2 | Buffalo, NY | $32,151 | $15.46 |
| 3 | Elizabeth, NJ | $31,090 | $14.95 |
| 4 | Madison, WI | $30,534 | $14.68 |
| 5 | Denver, CO | $30,220 | $14.53 |
| 6 | Phoenix, AZ | $29,347 | $14.11 |
| 7 | Cleveland, OH | $28,818 | $13.85 |
| 8 | Detroit, MI | $28,797 | $13.84 |
| 9 | Billings, MT | $28,796 | $13.84 |
| 10 | Kansas City, MO | $28,433 | $13.67 |
| 11 | Indianapolis, IN | $28,379 | $13.64 |
| 12 | Trevose, PA | $28,344 | $13.63 |
| 13 | Omaha, NE | $28,266 | $13.59 |
| 14 | Las Vegas, NV | $27,907 | $13.42 |
| 15 | Charlotte, NC | $27,793 | $13.36 |
| 16 | Coeur dAlene, ID | $27,539 | $13.24 |
| 17 | Richardson, TX | $27,402 | $13.17 |
| 18 | Nashville, TN | $27,108 | $13.03 |
| 19 | Hazard, KY | $26,743 | $12.86 |
| 20 | Augusta, GA | $26,375 | $12.68 |
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SITEL salaries by department
Salaries at SITEL vary depending on the department you work in. SITEL salaries in the education department are the highest with an average salary of $39,691. Employees in the sales department at SITEL receive relatively high salaries as well, with an average salary of $38,268 per year. Departments that don't pay as well at SITEL include the customer service and the retail organizational functions, with employees earning average salaries of $28,414 and $29,890, respectively.
Average SITEL salary by department
| Rank | Department | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Education | $39,691 | $19.08 |
| 2 | Sales | $38,268 | $18.40 |
| 3 | IT | $33,780 | $16.24 |
| 4 | Retail | $29,890 | $14.37 |
| 5 | Customer Service | $28,414 | $13.66 |
How much does SITEL pay by department?
Best paying SITEL customer service salaries
| Rank | Position | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Technical Support Technician | $30,564 | $14.69 |
| 2 | Customer Service Representative | $28,525 | $13.71 |
| 3 | Call Center Representative | $27,586 | $13.26 |
| 4 | Call Center Agent | $26,929 | $12.95 |
| 5 | Customer Service Agent | $26,770 | $12.87 |
Best paying SITEL retail salaries
| Rank | Position | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Team Manager | $58,928 | $28.33 |
| 2 | Team Leader | $47,783 | $22.97 |
| 3 | Call Center Manager | $30,567 | $14.70 |
| 4 | Call Center Supervisor | $29,126 | $14.00 |
| 5 | Cashier | $26,832 | $12.90 |
| 6 | Floor Supervisor | $26,191 | $12.59 |
Best paying SITEL sales salaries
| Rank | Position | Average SITEL salary | Hourly rate |
|---|---|---|---|
| 1 | Account Manager | $51,234 | $24.63 |
| 2 | Customer Account Executive | $48,330 | $23.24 |
| 3 | Sales Representative | $44,585 | $21.44 |
| 4 | Wireless Consultant | $38,600 | $18.56 |
| 5 | Insurance Agent | $33,517 | $16.11 |
| 6 | Billing Specialist | $32,367 | $15.56 |
| 7 | Insurance Representative | $30,901 | $14.86 |
| 8 | Sales Agent | $27,687 | $13.31 |
SITEL competitors’ average salaries
Average salaries at SITEL competitors, like Your Selling Team, Contact America Inc, and The Results Companies, vary. Your Selling Team employees earn the highest salaries, with an average yearly salary of $69,771. The average salary at Contact America Inc is $45,519 per year, and the average salary at The Results Companies is $45,501 per year.
Highest paying SITEL competitors
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Your Selling Team | 3.8 | $69,771 |
| 2 | Contact America Inc | 3.9 | $45,519 |
| 3 | The Results Companies | 4.3 | $45,501 |
| 4 | cxLoyalty | 4.7 | $39,944 |
| 5 | Direct Interactions | 3.4 | $35,098 |
| 6 | Sutherland | 4.3 | $33,141 |
| 7 | Concentrix | 4.2 | $33,079 |
| 8 | ibex | 4.5 | $32,537 |
| 9 | TRG - The Resource Group | 4.6 | $31,736 |
| 10 | GCS | 4.2 | $30,958 |
| 11 | Skybridge Americas | 4.5 | $30,658 |
| 12 | American Customer Care | 4.4 | $30,561 |
| 13 | Fusion Contact Centers, LLC | 4.4 | $30,472 |
| 14 | FCR | 4.3 | $29,890 |
| 15 | Afni | 4.1 | $29,844 |
| 16 | Alorica | 4.1 | $29,418 |
| 17 | Advanced Call Center Technologies | 4.1 | $29,374 |
| 18 | Teleperformance USA | 4.2 | $29,134 |
| 19 | SYKES | 3.9 | $28,989 |
| 20 | Telvista US | 3.8 | $28,804 |
What employees say about salary at SITEL
working from home was only benefit
working from home
micro mangement / supervisor was very unprofessional
no I didn't have interview
stop mico managing / clickes get promoted
nothing ! there's nothing to like .
lower than average, does not pay well
this one of the worst places to work
support of co workers
I like the environment and especially the people I worked with.
I do not have anything to say related to work.
They offer allowances such as transportation allowance, nightshift bonuses and other things that benefits the employee like me
The environment is very accommodating and workmates are friendly.
I am looking for a work from home set up so i need to let them go.
Health benefits and retirement plans
You get a paycheck
To many to list but I will give this one warning. You will get 40 hours during training and then they schedule you for 20 hours a week until you get your metrics up. They are very sneaky sneaky people and the worst company I have ever worked for
Working from home is the only good thing about this company I advise you to look elsewhere
Sufficient training provided for beginners, approachable coaches and clean workplace.
None
Health benefits - maxicare
All the benefits they provided
None
Heath Benefits, Big commission and High compensation
Frequently asked questions about SITEL salaries
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Zippia gives an in-depth look into the details of SITEL, including salaries, political affiliations, employee data, and more, in order to inform job seekers about SITEL. The employee data is based on information from people who have self-reported their past or current employments at SITEL. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by SITEL. The data presented on this page does not represent the view of SITEL and its employees or that of Zippia.
SITEL may also be known as or be related to SITEL, Sitel, Sitel Corporation, Sitel Worldwide Corporation and sitel.