SITEL call center agent salary

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Average SITEL call center agent salary

$14.99hourly

$26,929 yearly

Entry-level SITEL call center agent salary

$22,000 yearly

Updated April 5, 2024

How much does SITEL pay call center agents?

The average salary for SITEL call center agents is $26,929 per year. SITEL call center agent salaries range between $22,000 to $31,000 per year. SITEL call center agents earn 14% less than the national average salary for call center agents of $31,180.

Location impacts how much a call center agent at SITEL can expect to make. Call center agents at SITEL make the most in Buffalo, NY, Saint Paul, MN, and Madison, WI.

How much does SITEL pay call center agents by location?

SITEL pays call center agents the most in Buffalo, NY, Saint Paul, MN, and Madison, WI. Additionally, cities like Detroit and Elizabeth also report highly competitive salaries for call center agents at SITEL.

Call center agent SITEL salary by location

Rank	City	Avg. salary	Hourly rate
1	Buffalo, NY	$32,103	$15.43
2	Saint Paul, MN	$31,555	$15.17
3	Madison, WI	$30,621	$14.72
4	Detroit, MI	$29,997	$14.42
5	Elizabeth, NJ	$29,956	$14.40
6	Denver, CO	$29,489	$14.18
7	Cleveland, OH	$29,001	$13.94
8	Billings, MT	$28,408	$13.66
9	Omaha, NE	$27,344	$13.15
10	Trevose, PA	$26,839	$12.90

Highest-paid SITEL call center agents by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Engagement Specialist	$33,275	$16	-
2	Customer Care Agent	$31,526	$15	-
3	Customer Care Specialist	$30,743	$15	-
4	Customer Care Representative	$30,614	$15	-
5	Customer Care Professional	$29,748	$14	-
6	Bilingual Customer Service	$29,337	$14	-
7	Representative	$29,282	$14	-
8	Telephone Service Representative	$29,168	$14	-
9	Customer Service Consultant	$29,045	$14	-
10	Customer Care Advocate	$28,886	$14	-

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Call center agent salary at SITEL competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	Fusion Contact Centers, LLC	$27,070	$13	-
2	Concentrix	$27,056	$13	97
3	cxLoyalty	$27,056	$13	-
4	TRG - The Resource Group	$27,044	$13	-
5	ibex	$27,024	$13	6
6	GCS	$27,000	$13	-
7	Teleperformance USA	$26,975	$13	215
8	American Customer Care	$26,962	$13	-
9	Sutherland	$26,960	$13	5
10	Direct Interactions	$26,919	$13	-
11	Telvista US	$26,916	$13	2
12	FCR	$26,908	$13	18
13	Alorica	$26,907	$13	37
14	Contact America Inc	$26,902	$13	-
15	Afni	$26,899	$13	26
16	SYKES	$26,889	$13	-
17	Advanced Call Center Technologies	$26,884	$13	5
18	Skybridge Americas	$26,879	$13	-
19	The Results Companies	$26,875	$13	3
20	Your Selling Team	$24,146	$12	-

Show more call center agent salaries at SITEL competitors.