SITEL customer service agent salary

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Average SITEL customer service agent salary

$14.23hourly

$26,770 yearly

Entry-level SITEL customer service agent salary

$22,000 yearly

Updated April 5, 2024

How much does SITEL pay customer service agents?

The average salary for SITEL customer service agents is $26,770 per year. SITEL customer service agent salaries range between $22,000 to $31,000 per year. SITEL customer service agents earn 10% less than the national average salary for customer service agents of $29,598.

Location impacts how much a customer service agent at SITEL can expect to make. Customer service agents at SITEL make the most in Elizabeth, NJ, Saint Paul, MN, and Buffalo, NY.

How much does SITEL pay customer service agents by location?

SITEL pays customer service agents the most in Elizabeth, NJ, Saint Paul, MN, and Buffalo, NY. Additionally, cities like Denver and Madison also report highly competitive salaries for customer service agents at SITEL.

Customer service agent SITEL salary by location

Rank	City	Avg. salary	Hourly rate
1	Elizabeth, NJ	$30,700	$14.76
2	Saint Paul, MN	$30,504	$14.67
3	Buffalo, NY	$29,964	$14.41
4	Denver, CO	$28,932	$13.91
5	Madison, WI	$28,768	$13.83
6	Detroit, MI	$27,410	$13.18
7	Cleveland, OH	$26,714	$12.84
8	Phoenix, AZ	$26,639	$12.81
9	Richardson, TX	$26,506	$12.74
10	Kansas City, MO	$26,465	$12.72

Highest-paid SITEL customer service agents by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customs Consultant	$76,208	$37	-
2	Customer Service Expert	$54,909	$26	-
3	Customer Care Consultant	$45,131	$22	-
4	Customer Solutions Specialist	$36,790	$18	-
5	Customer Retention Representative	$33,567	$16	-
6	Customer Engagement Specialist	$33,275	$16	-
7	Reservation Sales Agent	$32,847	$16	-
8	Operations Agent	$32,779	$16	-
9	Customer Sales Specialist	$32,654	$16	-
10	Customer Contact Representative	$32,624	$16	-

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Customer service agent salary at SITEL competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	GCS	$26,891	$13	3
2	TRG - The Resource Group	$26,880	$13	-
3	ibex	$26,874	$13	8
4	Concentrix	$26,870	$13	86
5	American Customer Care	$26,863	$13	-
6	Fusion Contact Centers, LLC	$26,858	$13	-
7	Contact America Inc	$26,807	$13	-
8	Afni	$26,806	$13	32
9	Direct Interactions	$26,796	$13	-
10	Teleperformance USA	$26,795	$13	229
11	Advanced Call Center Technologies	$26,788	$13	6
12	FCR	$26,787	$13	18
13	Sutherland	$26,785	$13	7
14	Skybridge Americas	$26,783	$13	-
15	The Results Companies	$26,779	$13	3
16	SYKES	$26,768	$13	-
17	Alorica	$26,761	$13	37
18	cxLoyalty	$26,743	$13	-
19	Telvista US	$26,356	$13	1
20	Your Selling Team	$23,911	$12	-

Show more customer service agent salaries at SITEL competitors.