Sitel Operating overview

Sitel Operating Corporation provides customer service outsourcing services through telephone call center services. Sitel Operating Corporation was formerly known as ClientLogic Operating Corporation and changed its name to Sitel Operating Corporation in January 2007. The company is based in Nashville, Tennessee. Sitel Operating Corporation operates as a subsidiary of Sitel Worldwide Corporation.
The staff at Sitel Operating come from unusually diverse demographic backgrounds. The company is 57.6% female and 41.5% ethnic minorities. Even though it has great demographic diversity, Sitel Operating notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 75.0%. Despite having coworkers who agree with each other about politics, employees at Sitel Operating tend to have relatively short tenures. Staff members usually stay with the company for 1.6 years. The average employee at Sitel Operating makes $31,273 per year. Pay at Sitel Operating is significantly lower than some of its highest paying competitors, like RYLA TELESERVICES, TELESPECTRUM WORLDWIDE, and Countrywide Home Loans, which pay $57,704, $57,039, and $53,079, respectively.
A large finance company with 8,895 employees and an annual revenue of $263.4M, Sitel Operating is headquartered in the United States.

The Organization’s Mission

To deliver the BPO industry's highest-quality services, while providing our clients with the strategic insight, scale and diversity of offerings to guarantee success.


Commercial Services and Supplies





Founded in






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The Culture At Sitel Operating

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Fun team environment where we work hard to Build TRUST every single day

Sitel Operating Reviews

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Zippia UserFebruary 2019


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What Do You Like About Working There?

Working with Sitel Corporation I really enjoy the work and home life balance. Working with Sitel Corporation it is home Based which allows me to be available for my family. Show More

What DON'T You Like About Working There?

I have been with Sitel Corporation for almost two years. I started out as a Level one and became White Glove/CR2 in a matter of months with very little pay raise. Sitel Corporation does not provide the opportunity to grow and when the opportunity does arise it does not offer any pay raise. So being at Sitel you reach a plateau. Show More

What Are Your Favorite Benefits/Perks?

The perk / Benefits of working with Sitel Corporation is the amazing associate I work with, the amazing customers and their loyalty. Another perk for working for Sitel Corporation it allows me to work from my home office. Show More
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Sitel Operating Salaries

How much does Sitel Operating pay?
The national average salary for a Sitel Operating employee in the United States is $31,273 per year. Employees in the top 10 percent can make over $46,000 per year, while employees at the bottom 10 percent earn less than $20,000 per year.
Salary Score
Average Employee Earnings

Sitel Operating Salaries By Job Title

The average employee at Sitel Operating earns a yearly salary of $31,273 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at Sitel Operating include Technical Support Specialist, Learning Specialist, Operations Manager, and Account Manager. A typical Technical Support Specialist salary at Sitel Operating is $58,393. Some of the other roles at Sitel Operating are Cashier and Customer Service Agent. A worker with the title Cashier at Sitel Operating earns an average salary of $24,347 per year.

Sitel Operating careers

On average, employees at Sitel Operating stay with the company for 1.6 years. Employees most commonly join Sitel Operating after leaving Walmart. When they leave Sitel Operating, they most frequently get their next job at Walmart.

Average Length of Employment

Sitel Operating

1.6 years
iQor Holdings1.4 years
Top Employers Before Sitel Operating
Walmart25.5 %
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Top Employers After Sitel Operating
Walmart22.1 %
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Sitel Operating Financial Performance

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$100M - $1B

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Sitel Operating Competitors

Competitors of Sitel Operating include RYLA TELESERVICES, TELESPECTRUM WORLDWIDE, and Countrywide Home Loans. Employees at RYLA TELESERVICES earn more than most of the competition, with an average yearly salary of $57,704. The employees at TELESPECTRUM WORLDWIDE earn an average yearly salary of $57,039 per year, and the salaries at Countrywide Home Loans average $53,079 per year.

Frequently Asked Questions about Sitel Operating

When was Sitel Operating founded?

Sitel Operating was founded in 1990.

How many Employees does Sitel Operating have?

Sitel Operating has 8,895 employees.

How much money does Sitel Operating make?

Sitel Operating generates $263.4M in revenue.

What industry is Sitel Operating in?

Sitel Operating is in the commercial services and supplies industry.

What is Sitel Operating's mission?

Sitel Operating's mission statement is "To deliver the BPO industry's highest-quality services, while providing our clients with the strategic insight, scale and diversity of offerings to guarantee success."

Who are Sitel Operating's competitors?

Sitel Operating competitors include iQor Holdings, Center Partners, Interactive Response Technologies, RYLA TELESERVICES, TRG Customer Solutions, tcim, SERVICOM, Expert Global Solutions, TELESPECTRUM WORLDWIDE, AMERICALL, Dialogue Marketing, Total System Services, Sallie Mae Bank, IKEA Holding US, Countrywide Home Loans, Enterprise Holdings, ACE Cash Express, Peoples Bank, Check Into Cash, Advance Financial.

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You can find out what it is like to work at Sitel Operating, also known as SITEL OPERATING CORP, Sitel Operating Corporation and sitel.

Zippia gives an in-depth look into the details of Sitel Operating, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Sitel Operating. The employee data is based on information from people who have self-reported their past or current employments at Sitel Operating. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Sitel Operating and its employees or that of Zippia.