How to find a job with Account Management skills

1. Cost Accounting: Introduction to Management Accounting

4.6

(1,071)

Welcome to the Management Accounting Crash Course, which will provide you with 46 video lessons that span over 7 hours of content (including quizzes to help test your knowledge). Follow along as I explain the basics and fundamental concepts like cost drivers, the cost function, break-even points, journal entries, joint costing, budgets and more! Managerial Accounting is the study of internal financial information that can influence decision-making. It's the follow up course to Financial Accounting, that can prove to be more difficult for students. We designed the course to act as a perfect supplement for those taking Managerial/Management Accounting in University or College. We'll walk you through the theory, providing examples and questions that will keep you engaged. The first part of the course will cover: Cost Measurement and Cost BehaviorThe Design of Cost FunctionsFixed Costs, Variable Costs and Mixed CostsBreak-Even AnalysisHandling Direct and Indirect CostsThe second part will cover: Process Costing, and Production Reports using Weighted Average and FIFO. Activity-Based Costing for Overhead CostsPreparing Cash BudgetsVariance AnalysisSupport Departments: Direct, Step-Down and Reciprocal MethodAnd much more! HERE'S WHAT SOME STUDENTS OF HAVE TOLD ME ABOUT MY COURSE: I fully attribute me passing the BEC portion of the CPA exam from your videos. Without your easy to learn managerial accounting tutorials, I would never have understood the concepts. I especially thought your videos on variance analysis were exceptional. Thank you so much for everything!  - Spencer S. Hi, I just wanted to say thank you for posting such great videos on YouTube. I believe that they were the reason I just passed my very difficult accounting exam! They were very easy to watch and easy to follow. I appreciate your work!  - Alana M. This guy has the best Mgmt Accounting tutorial videos. He understands the concepts and can explain them in the easiest and most engaging way. Thank you. - Karen K. Great Course for being introduced to Fundamentals of Management Accounting. Dave does a good job at explaining concepts filled in with examples. - Imran S...

2. SAP FICO (Financial Accounting & Management Accounting)

4.4

(8,468)

SAP FICO Course will prepare the students to learn and understand all the end-to-end implementation steps to configure SAP FI and CO modules for any organization. The course also highlights the necessary documentation and methodology which are used in SAP FICO implementation projects. After this course, the students will be able to identify and analyse the business requirements of any organization for Record to Report process cycle and to configure SAP FICO modules accordingly. Disclaimer: SAP and other products of SAP mentioned in the training is a trademark or registered trademark of SAP SE, Germany. I am not related or affiliated to that...

3. Account Management for Beginners

4.5

(5,235)

Enroll today and practice real-world strategies to build and grow strong relationships with your partners. Using practical examples and case studies, learn to overcome common challenges in Account Management, while maintaining loyalty with partners of all shapes and sizes. This course is for beginners and those who are new to Account Management or thinking about becoming an Account Manager. Build Partner Management skills to meet mutual goals, establish trust and overcome obstacles with this in-depth course. Set individual and mutual goals to guide relationship developmentDefine boundaries and set clear expectations with partnersExplore strategies to expand the value of your partnershipBuild partner delight and loyaltyChoose effective language to use in difficult conversationsMaintain healthy relationships with partners through ups and downsExplore strategies and tools for each phase of your partnership. Many companies today hire employees to manage high profile customers or partners. Often called Account Managers, the primary goals of these team members are to support satisfaction and loyalty with key partners, work toward shared objectives and, ultimately, grow or expand the partnerships to benefit their business. This is a basic course for aspiring or new Account Managers to learn the foundational skills needed to manage external partners. We will NOT be covering advanced tactics or strategies. We'll begin by exploring the best ways to start your partnerships off on the right foot, including establishing clear goals, as well as boundaries, to guide your relationships. We'll then move into the best ways to build your partnerships through different forms of interaction, including suggestions for language to use in each of these interactions. Last, we'll walk through a few examples of conflict you'll likely face with partners. Each scenario includes a case study, giving you an opportunity to apply your new skills to a real-world example. By the end of this course, you'll be able to confidently maintain healthy relationships with partners throughout the lifecycle of your partnership. Join us today!...

4. Management Accounting A Complete Study

4

(83)

Welcome to this course on Management Accounting A Complete Study Management Accounting will help the business to conduct its business in a more efficient manner. It utilizes the principles and practices of Financial Accounting and Cost Accounting and the thrust is on determining policy and formulating plans to achieve desired objectives of Management. Management Accounting would make corporate planning and strategies effective and meaningful. Why you should study Management Accounting? The top most decisions in the Organisation are taken based on the reports generated by Management Accounting Systems. The very survival to success / failure of organisation depends upon kind of decisions taken based on Management Accounting Reports. Hence, it becomes necessary for Top Executives to understand the Principles and Practices of Management Accounting. How this course will help you for Professional Examinations? This course is structured following academic syllabus prescribed for CA Final Examinations and it is very comprehensive in nature. It will explain Theory and Practical Concepts revolving Management Accounting. Apart from CA Final, this course will also meet the requirements of Professional Examinations like CMA / CS / CFA / CPA / ACCA / CIMA / CPA, etc. What are the topics covered / will be covered in this course? a) Introduction to Management Accounting b) Budget and Budgetary Control c) Standard Costing d) Transfer Pricing e) Costing of Service Sector f) Uniform Costing and Inter-firm Comparison g) Cost Sheet, Profitability Analysis and Reporting h) Linear Programming Problem i) Critical Path Analysis j) Learning Curve Theory (and many more chapters will be added in due course) How this course is structured? This course is structured in self paced learning style. Screen cast type lectures are used for presenting contents. What are the Basic knowledge required to take this course? Basics of Accounting, Costing and Financial Management. What are the Basic requirements to take this course? Good Internet Connection, Mobile / Tablet / Laptop / PC...

5. The Accountability Bootcamp for Managers

4.4

(743)

If you are a manager who wants to excel in your role, you need to be able to lead your team to achieve strong results. That might sound straightforward, but the truth is that being a manager can sometimes be pretty challenging. After all, people can be so complex! How do you create an environment in which different personalities can work together? What do you do when they aren't doing what you want them to? And, how do you actually help them to collaborate and be productive, when they might not even be in the office? To be a high-performing leader, you need to master the principles of accountability. And, in this course, you'll learn how to do that with confidence. I created this highly practical Udemy course, based on my experience as a corporate psychologist and executive coach who has worked with thousands of leaders to accomplish their goals. I've seen what works with teams - and what doesn't. When it comes to accountability, some managers jump in with overly harsh criticism that demotivates their team members. Others shy away from giving constructive feedback, hoping that the performance will magically improve on its own. Others decide that no one can do it as well as they can and micro-manage or hold onto tasks that should be delegated to their team. Striking the right balance between empowering your staff to work independently while still maintaining control can sometimes be difficult. Add to that the challenge of managing your team when they're working in a hybrid or virtual environment and it can feel pretty overwhelming. Here's the thing though - it's totally doable! That's why I developed this course. It's filled with research-based tips and real-world strategies that will help you to build a culture of accountability on your team. You'll be able to get results, without being a jerk. (Because truly, who wants to work for a jerk)?In this course, you will: Develop the skills to create an inclusive and trusting culture that leads to high performanceMaster a step-by-step process to delegation to ensure that expectations are crystal-clearDiagnose the root causes of under-performance, and learn how to have coaching conversations that lead to accountabilityDevelop strategies to deal with the emotions that can sometimes accompany difficult conversationsDiscover critical skills for promoting accountability in office, virtual, and hybrid environmentsExplore proven techniques for boosting your team's productivity, regardless of where they're workingIn addition to the instructional videos, you'll have plenty of opportunities to put the lessons into practice. Through review quizzes, self-reflection exercises, challenges, and case-studies, you'll fine-tune your management skills so that you can instantly apply them in the workplace. During my career, I've come into contact with a LOT of leaders. I've coached leaders who have excelled in their roles and been rewarded with their dream promotions. I've also come across leaders who have struggled - and some who have even been fired, because they just couldn't get their teams to perform. One of the biggest differentiators of the managers who have been rock stars versus those who have failed has been their ability to drive for results and accountability, while also having their team feel good about the work they're doing and the environment they're doing it in. They're also the ones who have been able to demonstrate agility in adjusting to our new work landscape by finding ways to foster collaboration, communication, and performance in remote or hybrid settings. Want that to be you? You're in the right place! In this course, you'll learn how to do all of those things, and more. Here are what some of the students who have taken this course have had to say: Great course. Well structured and delivered. I can already see how this will help me at work! Really comprehensive course that covers actionable steps to holding people accountable. Instructor has a pleasant voice and is really engaging. I'm part way through the course, and it's great so far. I like how the instructor is explaining the concepts and sharing research to back it up. I'm looking forward to continuing and learning more. I'm not so great at having performance conversations, and that's why I decided to take this course. I'm so glad I did! The instructor is really knowledgable and engaging, and I've learned practical tips that make accountability seem a lot less intimidating, and more doable. I especially liked the part about diagnosing root causes, because it helped me to really think through what I'm trying to accomplish for accountability. I highly recommend this course. Whether you're a manager who feels as though you're in a bit over your head, or you just want to hone your skills to perform at your peak, this course will help you. Ready to get started? Sign up now!...

6. Key Account Management Program (KAM)

3.9

(333)

As you know, in enterprise market, 80 % of revenue comes from 20% of company's customers. So the company should allocate its resources according this percentage. (People-investment-marketing-) In some cases, like telecom or energy sector, one customer generate 90 % of the revenue. This means, an account manager or a team with managers should be very senior end experienced to manage this account. What do you think? Do you need a key account program in your company? Do you need a key account manager in your company? If yes you should take this course...

7. Privileged Account (Access) Management (PAM)

4.5

(675)

Privileged accounts are those with special permissions on a system, application, database or any other asset that can be used to perform any administration activity (E. g. changing the configuration), or have full access to the data. Failing to manage and monitor the usage of the privilege accounts in a corporate environment or an organization could have serious consequences. Once hackers or malicious actors find a way to get into a system or a network, they will be looking to compromise a privilege account to get access to those systems and information that they are not authorized. Privilege Account Management is an important topic in Cyber Security and a requirements for a lot of regulatory and compliance frameworks. In this course you will learn about: Privileged accounts and credentials management, what they are, why they are important and different typesPrivilege credentials security considerationsImplement and Usage of password manager solutionsPrivilege Account Management (PAM) or Privilege Account and Session Management (PASM) solutionsBuilding a lab environment for testing PAM solutionsImplement and Configure a PAM solutionOnboard systems and credentials on the PAM solution (Windows, Linux, Web)Utilise important PAM capabilities like remote access, sessions recording, audit, automated password changing, etc. Review privilege credential usage, reporting and auditing requirementsBest practices to implement PAM solutions...

8. Key Account Management - The Masterclass

4

(61)

This course is drawn on my 20 plus years on teaching Key Account Management and working with some of Europe's foremost thinkers and writers on KAM. Managing accounts is akin to playing roulette.  All the accounts are the slots on the roulette wheel and squares on the table.  Our resources to services all these are scarce and represent the chips we gamble with.  The function of Key Account Management is to enable us to place our few chips on the squares so as to win most of the time. Many books and trainings on Key Account Management talk about the things you should do to service your Key Accounts, this one does too, but here we also show how actionable strategies and tactics can be developed for ALL accounts to support the KAM initiatives so that the optimal profitable returns can be made from all out account servicing effortsDelegates signing up for this course will be able to download for free, author developed tools to help them objectively classify their accounts into Key Account, Key Development Accounts, Key Maintenance Accounts and Divest Accounts and strategies and tactics top optimally serve them all for maximum profit can be developed and actionedWe will show how accounts and the people in them can be meaningfully segmented and how real, genuine and lasting value can be created by delivering real quality to them. Quality is hugely subjective and exists ONLY in the mind of the customer.  This course will also show delegates how to analyse their accounts and the people in them to uncover unmet, often unrealised needs and create clear and lasting value.  We then show how compelling value propositions can be created to maximise returns and differentiate client companies from the competition. This course will show you how to segment your customers by account and by personality.  You will develop Customer personas and discover how to create compelling value propositions for each persona type.  We will look at customer types and look at selling skills, both from the fundamentals aspects and more advanced Consultative selling Skills that will give you all the tools to become a trusted advisor and partner to your Key Accounts. Keywords: Key Account Management, KAM Key Account Selection, Value Propositions, Customer Personas, Market Segmentation...

9. Understanding & Managing Carbon Accounting: A Masterclass

4.2

(240)

About This ClassCarbon accounting is important to your business for a number of reasons. No longer just a 'nice-to-have,' accounting for greenhouse gas emissions is an increasing industry-standard requirement for many businesses. Businesses that are leading the way in fighting the adverse effects of climate change have a few things in common. One fundamental element they have in common is their use of carbon accounting tools to make better decisions concerning their carbon strategy, while steering them away from choices that have a lesser potential impact on achieving their carbon reduction goals. Corporations are increasingly turning to carbon accounting and internal carbon pricing, with new research from the CDP revealing nearly half the world's largest companies have internal carbon fees. As corporations strive to become carbon neutral while accurately reporting on their carbon reduction efforts, what exactly is carbon accounting, and why should your business care about it?In this course, the we cover the fundamentals of carbon accounting and why it's important to you. Carbon accounting not only provides the insight needed to quantify and measure your company's carbon emissions but it also assists you in making informed decisions when it comes to your carbon and mitigation strategies. What is the total amount of carbon being emitted?What part of the business or value chain is responsible for these emissions?Where do the most significant carbon reduction opportunities exist within your various business units and value chain?How to manage your carbon footprint What will you learn?The key concepts and fundamentals of carbon accounting. We cover the fundamental topics split into sessions between 4 and 7 minutes. The birth of Carbon AccountingThe basic principles of carbon accountingOfficial inventories: the territory-based approachVoluntary inventories: the footprint approachMonetary inventories: what IS the cost of a tonne of CO2?What are carbon offsetsStrategies for managing your carbon footprintWhy take this course?You will learn the fundamentals of carbon accounting. You will be able to speak about Carbon accounting with confidence. You will understand the difference terminology and definitionsYou will learn from an experienced sustainability consultant and educatorIt's short, effective and practical - It's been developed from the ground up with a focus on quality. How will this help you?You will prepare your self and your organisation for a transition to net zeroYou will go prepared to a job that requires knowledge in sustainability. You will feel more confident about carbon accounting and how to apply it. Who is behind this course?I am the Managing Director of a green building consultancy in Malaysia, and a LEED AP, WELL AP, Before that I was a university teacher (Yonsei University Korea), Project Manager, entrepreneur, and enjoy teaching. I have an MBA from London Business School. I enjoy creating courses. What other students wrote about me:"Hans was my professor in strategic management and entrepreneurship in Yonsei University, in Seoul. Attending these courses enabled me to find a job in this field. Hans has great teaching skills and a valuable experience that he delivers very well to his students. He could bring us to adopt a strategic way of thinking with multiple perspectives. Besides, Hans is very responsive and always willing to help. I really recommend him.. -Solene Moitry Hans was my professor of Entrepreneurship and Strategy during one semester this year. I have to say that this class was one of the best I ever had. Indeed, the content was very interesting and Hans made it even better. He explained us things with well known examples and very interesting shows. Moreover, he always knew how to make the class lively and dynamic by pushing people to express what they thought. I also really liked the way Hans structured the class throughout the semester and I think that it the best way to learn how to become an entrepreneur! -Arnaud Girard""I cannot recommend Hans enough! He was an amazing lecturer during my time at Yonsei University. He taught was able to project his knowledge in such an interesting way, which made the learning experience enjoyable. Prior to this class I had no background knowledge of anything business related. Hence, It is amazing that after his short three week class, I have learnt so much. Hans is definitely one of the best lecturers I have ever encountered, if not, the best. - Elizabeth Nguyen"Join me and start learning about Carbon Accounting now...

10. Budgets, Cashflow Forecasting and Management Accounts

4.5

(817)

Are you struggling to manage the finances of your small business or non-profit organization? Do you want to learn how to create and manage budgets, cashflow forecasts, and management accounts? Look no further! Our online course, Budgets, Cashflow Forecasting and Management Accounts: Financial Management and Making A Profit For Charities, Not-For-Profits & Small Businesses is designed for you. This practical course covers everything you need to know about financial management for small businesses, particularly charities, not-for-profits, and project-based organizations. Our expert tutor, with over 20 years of experience in accounting and investment management, will take you step by step through creating budgets, managing unrestricted and restricted funds, and creating project budgets. You will also learn how to create cashflow forecasts and understand management accounts. Our course is perfect for bookkeepers, non-financial managers, trustees, treasurers, and admin staff who want to understand financial management concepts better. No previous knowledge is assumed, and we will explain all the jargon and terminology. Plus, our tutor is online daily to answer any questions or queries you might have. Don't miss out on the opportunity to improve your financial management skills and make a profit for your organization. This course is the Complete Guide to Budgeting, Managing Funds, and Understanding Management Accounts for Charities, Not-for-Profits, and Project-Based Organizations...

11. How to Create a Facebook Business Manager Account

By the end of this project, learners will have an understanding about all the features in Facebook Business Manager. Also, using a hands-on approach, learners will create a Facebook Business Manager account. Facebook Manager is a central hub for managing numerous aspects of a business with a Facebook presence. According to Facebook, “Business Manager allows advertisers to manage their marketing efforts in one place and share access to assets across their team, partner agencies and vendors.” Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions...

12. Finance & Accounting for Management Consultants and Analysts

4.4

(430)

What is the aim of this course?During many consulting projects, you will have to analyze financial statements (balance sheet, income statement, cash flows) and draw conclusions about a specific company. This is especially true during due diligence, strategic projects, and turn-arounds. Financial analyses require a relatively good understanding of finance and accounting. Business Analysts and Management Consultants that did not study Finance or Business tend to have some problems with navigating this area. This course will help you overcome this problem. Those of you who have finished Business School or Economics will find here a great refresher with a lot of practical tips on how to do certain analyses during a consulting project. This course will help you drastically improve your knowledge and skills in finance and accounting. It is designed for people who are or want to become management consultants, and businesses. In the course you will learn 5 main things: How to read financial statements such as a balance sheet, an income (profit & loss) statement, cash flowsHow to draw conclusions from financial statementsMain principles of accountingHow to analyze financial indicatorsHow to estimate the value of the firm / do valuationI will NOT teach you everything about finance & accounting because it is simply not efficient (and frankly you don't need it). This course is organized around the 80/20 rule and I want to teach you the most useful (from a business analyst/consultant perspective) things that will enable you to understand the financial data and analyze them. This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 181 000 students including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others. I teach through case studies, so you will have a lot of lectures showing examples of analyses, and tools that we use. To every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, and materials shown in the lectures so as a part of this course you will also get a library of ready-made analyses that can, with certain modifications, be applied by you or your team in your work. Why have I decided to create this course?Analyzing the financial situation of the firm is a fundamental skill in consulting. It helps you understand the current situation of the firm, identify problems, and estimate potential savings. Many Management Consultants and Business Analysts did not finish Business School and sometimes struggle with some financial analyses. This sometimes puts them at a disadvantage and makes it difficult for them to get promoted. On top of that, many consultants and analysts that did study finance & accounting at university/college have forgotten some things. Therefore, I have decided to create this course that will help students understand or refresh the essential elements of finance and accounting. The course will give you the knowledge and insight into real-life case studies that will make your life during a consulting project much easier. Thanks to this course, you will know how to understand financial statements, analyze them and draw conclusions from them. You will also master the basics of valuation. To sum it up, I believe that if you want to become a world-class Management Consultant or Business Analyst you have to have a pretty decent understanding of finance and accounting. That is why, I highly recommend this course to Management Consultants or Business Analysts, especially those that did not finish business school or Economics. In what way will you benefit from this course?The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve your knowledge of finance and accounting. There is little theory - mainly examples, and case studies with a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn: How to read financial statements such as a balance sheet, an income (profit & loss) statement, cash flowsHow to draw conclusions from financial statementsMain principles of accountingHow to analyze financial indicatorsHow to estimate the value of the firm / do valuationYou can also ask me questions through the discussion field or by messaging me directly. How the course is organized?The course is divided into the following sections: Introduction. We begin with a little intro to the course. I will show you here what you can expect from this course and how it is organizedProfit & Loss statement. In the second section, I will concentrate on the first financial statement the income statement often called the profit & loss statement (P & L). I will show you step by step all elements of the profit and loss statement. We will also look at examples of P & Ls for firms like Amazon, Disney, P & G, and LPP. We will devote a lot of time to depreciation and amortizationModeling of Profit & loss statement for FMCG Firm. In this section, I will show you an example of how to model the profit & loss statement in Excel for the FMCG business model. Balance Sheet. In the 4th section, I will concentrate on the second financial statement - the balance sheet. As always we will go through each and every element of the Balance Sheet. We will also discuss the difference between the USA and European balance sheets. We will also look at examples of balance sheets for firms like Amazon, Disney, P & G, and LPP. Cash flow statement/statement of cash flows. In this section, I will concentrate on the last financial statement - the cash flow. I will show you step by step all elements of cash flow. We will also look at examples of cash flows for firms like Amazon, Disney, P & G, and LPP. Financial analysis of indicators. In this section, we will have a look at different sets of financial indicators that you can use to analyze a firm. We will have a look at Profitability ratios, ROE Decomposition (DuPont Model), Liquidity ratios, Activity ratios, and Debt ratios. We will also calculate them for Amazon so you can see how to use those ratios in practice. Valuation. In the last section, we will discuss different methods of evaluating the firm (estimating its valuation). We will have a look at the DCF methods as well as the Multiplier methods. We will use a case study to see how these methods work in practice. You will be able also to download many additional resources Excels with analyses shown in the coursePresentation of slides shown in the courseLinks to additional presentations and moviesLinks to books worth readingAt the end of my course, students will be able to…Analyze the financial statements of a firm, especially income statements, balance sheets, and cash flowsCreate a model of profit and loss statement (income statement) in ExcelAnalyze in Excel financial indicators and draw conclusions from thatEstimate the value of a firm using DCF and multiplier methodYou will understand the main difference between financial statements in the USA and EuropeYou will master the main bookkeeping/accounting principlesWho should take this course? Who should not?Management ConsultantsBusiness AnalystsStartups foundersManagersStudents that did not finish business schoolStudents who want to refresh their knowledge about Finance & Accounting...

13. Key Account Management - Start a Promising Career!

4.5

(123)

This course is about infusing you with the most current and relevant information about the account management profession, client management and what it takes to be successful. The Account Manager or Key Account Manager is considered part of the sales team of a company, but they aren't your standard sales people. Account management is not about volume sales or fast talking sales tactics. It's about earning trust and building authentic connections. It's about relationship management, communication, problem solving, partnership and collaboration. The better you become at these traits, the happier your clients will be and the more your career and pocketbook will grow! This course focuses heavily on the interpersonal skills required to nail these traits and hit the ground running. We'll be diving into how to build relationships as an account manager, ways to problem solve with clients and pitfalls for avoiding common mistakes that set others back. We'll discuss proven ways of building trust and tactics for understanding your clients and their goals to set you way ahead of the pack! I am an MBA educated, account management professional with over 10 years of real-world experience in various sized organizations and industries. In this course, I remove the theory and give you a comprehensive and relevant insight into what you can actually expect in this role. After completing this course you'll be able toHave a firm grasp on the role and what is expected from you as an account manager. Understand your career and earning potential. Identify client expectations and how to exceed them. Know how to navigate difficult conversations while maintaining relationships. Learn how to develop new relationships based on field-tested and proven strategies. Learn how to avoid overservicing and how to set clear boundaries. Learn the value of transparency and clarity when communicating with clients. Study the significance of focusing on value rather than price. The lessons and material were handpicked to highlight everything you need to know to be successful as well as what to expect when you get your first client list. So, what are you waiting for? Enroll now and take the next step in mastering account management!...

14. Become a Master of Client and Account Management

4.2

(1,124)

(New content added and updated for 2022)Did you know that repeat customers on average, spend 67% more than new customers?If you need to manage clients on an ongoing basis and have a challenge around: Over-servicing;Coping with project change;Selling on value rather than time;Retaining and growing clients;Having difficult conversations;Then this course is a must for you! It now has over 3,500 students! It covers everything you need to know from the role of the account/client manager to how to put plans together, manage challenging clients and have difficult conversations. What to do about 'scope creep' and how to stop overservicing. As well as my insight and experience, you will also get access to tools and templates to help you effectively manage clients - resulting in longer-term relationships and growing revenues. By the end of the course you will: Confidently manage clients in all situations Better understand your customers to ensure a great relationshipManage changes to requirements without the need to over serviceLearn how to politely but firmly push back on clients and say NO when necessaryUnderstand the importance of time recording, capacity management and project management toolsPresent yourself in front of your peers and clients with confidenceLearn Active Listening skillsI developed this course because of demand from my clients and public courses I deliver. I wanted to be able to share my 30+ years of experience with a wider audience at a cost-effective price...

15. KAM - Key Account Management - made simple

4.4

(360)

UPDATED Sep23Do you want to learn how to build and maintain strong relationships with your most valuable customers? Do you want to increase your sales revenue and profitability by focusing on the right accounts and opportunities? Do you want to enhance your competitive advantage and customer loyalty by delivering value-added solutions and services?If you answered yes to any of these questions, then this course is for you! KAM - Key Account Management is the process of planning and managing a mutually beneficial partnership between an organization and its most important customers. Key accounts are significant to an organization's sustainable, long-term growth and require a substantial investment of both time and resources. Salespeople must develop a clear strategy and program structure to serve and grow these strategic accounts. In this course, you will learn:- The benefits and challenges of KAM - Key Account Management and how to overcome them- The criteria and methods for identifying and selecting key accounts and how to segment them- The roles and responsibilities of key account managers and other stakeholders involved in the KAM - Key Account Management process- The steps and techniques of the KAM - Key Account Management process and how to apply them in practice- The tools and frameworks for developing and executing key account plans and reviewing their performance- The best practices and tips for creating value, trust, and satisfaction for key accounts and enhancing customer retention and loyaltyBy the end of this course, you will be able to:- Recognize and analyze the needs, expectations, and potential of key accounts- Communicate effectively and persuasively with key account decision-makers and influencers- Use strategic thinking, analytical thinking, and creative thinking skills to solve problems and make decisions for key accounts- Collaborate internally and externally to deliver customized solutions and services for key accounts- Measure and improve the results and impact of your key account management effortsThis course is suitable for anyone who wants to improve their KAM - Key Account Management skills and grow their career. No prior knowledge or experience is required. All you need is an open mind and a willingness to learn. The course is self-paced and flexible. You can access it anytime, anywhere, and on any device. You can also interact with other learners and the instructor through the discussion forum. You'll find at the end of the course, Sales tests and Business cases to help you explore and apply knowledge. Very important to prepare you for real case situations and job interviews. Both with proposed solutions. Don't miss this opportunity to learn how to master KAM - Key Account Management process. Enroll now and start your journey towards a more successful and rewarding life!...

16. Key Account Management (KAM) Essentials: grow your business

4.3

(69)

In this course, Professor Malcolm McDonald, author of many leading books on KAM and founder of the KAM Best Practice Club at Cranfield University - which has been running for over 20 years - has condensed his one day workshop on KAM into 10 bite-size modules covering what KAM is, why it is so important, and how to apply it successfully. Managing your most important business customers is a key area that suppliers need to master. These customers can have a strong impact on the performance of the supplier and need to be managed in a special Key Account Management (KAM) program. Getting this KAM blueprint right is vital for both suppliers and customers. Yet many suppliers still make fundamental mistakes damaging their ability to unlock the profits in these relationships. By the end of the course, you will master:>How to select the right accounts to be included in your KEY Account program>How to categorize them to maximize your sales and profits>How to analyze the needs of key accounts>How to develop winning plans for each key account>How to develop the required skills to become an excellent key account manager>How to measure the effectiveness and profitability of your key account program...

17. Cost Accounting and Financial Management - A Complete Study

4.8

(268)

Note: This course may have several lectures reproduced from Financial Management A Complete Study Course and Cost Accounting A Comprehensive Study Course in addition to unique lectures created for this course. So, before buying compare other two courses with this course and take a calculated decision. Welcome to the comprehensive ever course on Cost Accounting and Financial Management A Complete Study As the name suggests, this course is going to teach you both the Cost Accounting and Financial Management very comprehensively covering Definitions, Theories, Examples, Practice Problems, Lots of Case Studies for practice, Articles to facilitate better understanding, downloadable handouts for revision purposes, Quizzes, etc. Course contents are delivered through Video lectures covering Talking head (where i appear on scree and take you through like class room teaching), screen cast and excel based videos for quantitative problems. This course is meant for students aspiring to learn Cost Accounting and Financial Management for finance based professional course examinations like CA / CMA / CFA / CIMA / CS / MBA Finance / MS Finance, etc. Hence, academic oriented teaching approach has been adopted for this course. This course will cover syllabus which will be equivalent to one semester / one year teaching in college / professional courses on Cost Accounting and Financial Management. Following topics will be discussed in this course: A) Financial Management: a) Introduction to Financial Management (covering role of CFO, difference between Financial Management, Accounting and other disciplines) b) Time Value of Money c) Financial Analysis through Ratios (covering ratios for performance evaluation and financial health, application of ratio analysis in decision making). d) Financial Analysis through Cash Flow Statement e) Financial Analysis through Fund Flow Statement f) Cost of Capital of Business (Weighted Average Cost of Capital and Marginal Cost of Capital) g) Capital Structuring Decisions (Capital Structuring Patterns, Designing optimum capital structure, Capital Structure Theories). h) Leverage Analysis (Operating Leverage, Financial Leverage and Combined Leverage) I) Various Sources of Finance j) Capital Budgeting Decisions (Payback, ARR, MPV, IRR, MIRR) k) Working Capital Management (Working Capital Cycle, Cash Cost, Budgetary Control, Inventory Management, Receivables Management, Payables Management, Treasury Management) B) Cost Accounting: a) Basics of Costing Accounting b) Material costing c) Labour Costing d) Overheads Costing e) Standard Costing Techniques f) Standard Costing Variances g) Operating Costing h) Marginal Costing Get ready for deeper learning process and wish you a happy learning...

18. Certified Management Accountant's 2023 Exam #1 Prep.

3.8

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For many years, I  marked the CMA final exams and know what the IMA is looking for in the ideal candidateThere are hundreds of learning outcomes that the IMA publishes that could be tested on the  Part 1 exam. I have turned these learning outcomes into questions that past (successful) CMA candidates have researched the answers to. Their answers are provided but I recommend that you research the answers yourself as that will help you in mastering the content. IMA multiple choice questions are not all equal - know the three levels of questions and how much each level is worth. I have over five hundred multiple choice questions with answers and analysis at Level A, B and C. You can practice answering these questions in a number of 10 minute quizzes or 13 minute assignments.. Look for quizzes and assignment in each module of this course. Also, there are two mock exams to practice. This course is a comprehensive study program to help you pass the Certified Management Accountants exam. It begins by first understanding how a professional organization such as the Institute of Management Accountants of America sets and marks the exams that lead to the professional designation as a Certified Management Accountant, The exams are offered three times a year - January, June and September. I will be continually adding material to help you master the content. Dr John...

19. The Account Management Way To Accelerate your sales cycle

4.3

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Over the last 2 decades of selling, managing and leading sales teams I observed that there were 5 key things that accelerated sales, those 5 things  have consistently helped to significantly reduce sales cycles in multiple companies and hence exponentially grow sales.  Those 5 key things, known as the The sales acceleration formula areA - account segmentationD - decision making analysisA - awake, understanding what keeps your decision makers awake at nightP - Presenting the right solutionsT - tackling objectionsThis course focuses on the first 2 elements as they are the most critical (and most unique) parts of the formula...