Essentials of Sales Development Program - Associate Territory Manager
Certainteed
Columbus, OH
*This role is remote, but the Associate Territory Manager must be commutable to the Cleveland/Columbus, Ohio area. Today is an exciting time to be in Sales. The Essentials of Sales (EOS) Associate Territory Manager (ATM) will be responsible for establishing contact and coordinating activities with distributors, installation contractors, builders, architects, and specifiers. The Associate Territory Manager will also assist the Regional/District Sales Manager and Territory Managers in meeting sales goals while familiarizing the remodeling and new construction community with CertainTeed products and services. Additionally, this individual will become a resource of information for sales, marketing, and manufacturing in product needs, development, and application. This ATM position will be based in the Cleveland/Columbus, OH market. Why Join us? Prepares you for a dynamic and exciting career within CertainTeed's Exterior Product Sales (EPS) team. Teaches you to apply your skill set and training into real world professional experiences. Inspires you to build customer relationships that support our purpose of Making the World a Better Home along with our vision to be The Worldwide Leader in Light & Sustainable Construction. You will be empowered to foster and develop business relationships that drive sales volume and profitability while positively supporting the strategy to achieve our Must Win Battles. Travel throughout the Sales Region with multiple Territory Managers, attend distributor and contractor events, and assist with Trade Shows. Participate in trainings to grow your sales expertise, product knowledge, and negotiating skills. Receive hands on product installation training at one of our development centers. Navigate through large and diverse business units alongside a dedicated mentor, who shares knowledge and advice essential to success and career development. Company provided vehicle (includes company paid for maintenance, insurance, and fuel) with the ability to drive for personal use.) Program Summary: Our 18-month program provides participants a full-time sales development role, where participants will increase their sales skills and their exposure to CertainTeed. Participants are provided with time in the field, hands on learning, and full access to Exterior Product Sales (EPS) leaders for networking opportunities designed to accelerate career development. These trainings and travel opportunities are a requirement for program completion and full participation should be given, except for extenuating circumstances. EOS Associate Territory Manager will support CertainTeed businesses in building strong relationships and portfolios of loyal customers through the development of new and existing customers. They will proactively promote CertainTeed products, systems, and programs. They will gain a knowledge base of all CertainTeed products, systems, programs, and promotions used to sell and promote the brand to potential customers throughout the U.S. Representatives will also be expected to collaborate with the managers and sales teams to ensure customer requirements are constantly being met. Development Program Completion Upon the successful completion of the program, the EOS Associate Territory Manager will work with HR, the Sales Training Manager, and Sales Leadership to explore available opportunities within one of our 12 sales regions in the U.S. for a Territory Manager role, or other roles within Saint-Gobain. Those not able to find another role at the end of a successful completion of the program may qualify for a completion bonus if eligibility requirements are met. Requirements BA/BS Degree required 1-3 years' experience in a sales or consultative selling position Must have proven planning, organization, and time management skills. A flexibility for travel or relocation$104k-129k yearly est. 2d agoSenior Branch Services Representative- Columbus, Ohio
Abbott Laboratories Employees Credit Union
Columbus, OH
SUMMARY: Responsible for all member service duties, sales, and developing new and deepening existing member relationships in Columbus, OH microbranch. ESSENTIAL FUNCTIONS: Opens, closes, and maintains single employee branch in Columbus, Ohio, partnering with site management when necessary. Opens new accounts, certificates of deposit, credit cards, consumer loans, and all other ancillary credit union products and services; answers member questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. Prepares loan documentation, schedules closings, and closes consumer loans. Processes in-person transactions and requests via phone for members. Identifies and matches member product needs with ALEC products and services by interviewing members and discussing their financial needs, including making referrals to other staff members and departments to ensure member needs are met. Implements all sales strategies, including new products and services developed by management. Reviews credit reports for cross-sell opportunities. Works applicable sales leads from vendors and internal sources. Assists members with the use of the Interactive Teller Machine (ITM)/ATM. Consistently meets and often exceeds performance goals and actively participates in all sales campaigns. Schedules and holds regularly scheduled business development table events at various Columbus-based sponsor sites to drive new membership and deepen existing member relationships. Holds in-person and virtual education events on the credit union and other financial topics, including an Introduction to the Credit Union, Building Credit, and Budgeting. Coordinates with Mortgage Lending, ALEC Wealth Management, and Business Development to schedule and hold in-person Mortgage and Wealth Management seminars for the Columbus facilities. Partners with Business Development to develop key Columbus facility and Human Resources relationships. Maintains mastery level knowledge of all ALEC products, services, procedures, policies, and appropriate regulatory issues relating to daily job. Remains updated on all security procedures and equipment. Consistently provides exceptional member service to every member, internal and external, every time by adhering to the ALEC Service Model. Serves as members' single point of contact on all ALEC products and services. Demonstrates understanding of and commitment to the credit union's ongoing mission, vision, and core values. SECONDARY FUNCTIONS: Works in a team setting on various projects including employee contests, sales programs, etc. Provides back-up support for ITM processing as needed. Research member errors and provide corrective action in a prompt manner. Pursues personal development opportunities to improve knowledge as it relates to the position, compliance, and the credit union in general. Adheres to all policies and procedures and maintains member confidentially in accordance with ALEC policies. Serves as mentor for Branch Services Representatives coming out of training that are being housed in other microbranch environments. Leads by example and assists Branch Manager with special projects as requested. Other duties may be assigned. QUALIFICATIONS: Education Required: High School Diploma or equivalent (GED), Nationwide Multistate Licensing System (NMLS) Certification. Education Preferred: Associate's degree in Business Administration or related field. Experience Required: Three (3) years of customer service, sales, or lending experience in a financial institution. The base pay for this position is $20.09 to $33.49 per hour. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.$20.1-33.5 hourly Auto-Apply 60d+ agoArmed Transport Guard (PAI)
Brink's
Columbus, OH
Pay Range: (Specific to OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) $21.99 - $26.28 Hourly The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Who We Are: Brink's U.S., a division of Brink's Incorporated, is the trusted leader in armored transportation, currency processing, ATM services, and secure logistics for banks, retailers, and government clients. We take pride in offering our employees meaningful career growth and advancement opportunities. You'll be working in a secure, monitored, warehouse environment where safety and accuracy matter most. As an Armed Transport Guard- LLV, you'll be the face of our brand-safely transporting cash and valuables between businesses and banks. You'll operate in a secure, team-driven environment where your focus on safety, accuracy, and customer service keeps the wheels of the economy turning. Key Responsibilities: Safeguard team members, vehicles, and valuables always Transport cash and assets to and from client locations Service and maintain the integrity of ATM services Remain alert and ready to respond to security threats or safety issues Accurately reconcile deposits and receipts Follow all protocols for handling firearms and high-value assets Deliver exceptional customer service Minimum Qualifications: At least 21 years of age Valid driver's license and clean driving record Ability to lift 50+ lbs. Meet all Department of Transportation requirements Firearms permit (or eligibility to obtain one) Ability to obtain necessary state/local security licenses (including a guard card) Pass background check, drug screening, and training Preferred Qualifications: Experience in armed security or transportation Military background Individuals that worked in a logistics distribution center Chauffeur license (IN, LA, MI only) Benefits & Perks: A strong, team-oriented culture Eligible for benefits after 30 days of employment! Medical, Dental, Vision, 401K, Paid Holidays & Vacation Hours (For Full Time positions). Link to our benefits: brinksbenefits.com Paid training and career growth within the organization Company issued uniforms, weapons & bulletproof vests (For applicable positions) Brink's is an equal opportunity employer and is committed to providing a workplace free of discrimination and harassment. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fostering an inclusive environment where everyone feels respected, valued, and empowered to succeed. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.$22-26.3 hourly Auto-Apply 51d agoSales Representative
Red Caliber
Remote job
RED CALIBER is a startup company focused on crypto currency services. We are working on a Bitcoin point of sale system for dispensaries, a website where the consumer can buy bitcoin, and we are selling Bitcoin ATMs. Anyone who starts with us now will have the opportunity for advancement and growth as the company grows and gets more funding. Also please send a copy of your resume. Job Description This postion is for a Sales Representative and the role is focused on selling Bitcoin ATMs to specific local businesses that we are targeting. This is can be a part time position initially, but eventually based on performance will most likely need to become full time. This is a remote position. You are able to make your own schedule and hours as long as you are hitting your sales goals. Your objective will be getting in contact with business owners and scheduling an in person meeting through a combination of cold calls and door to door sales. Qualifications This position is for an experienced sales professional with atleast 2-3 years of sales experience. Preferably software , ATM, or atleast B2B sales experience. Additional Information This a commission based position. For each Bitcoin ATM you sell you will receive $500 in commission and every 3rd ATM you sell you will receive $750. The key is to sell the businesses that have multiple locations because then you are only scheduling one meeting but will make a commission off of each location. Once you have sold 5 Bitcoin ATMs you will be promoted to management where you will manage a team of 5-10 people in another state where cyrptocurrency services can be sold. You will then make 40% commission off of the total amount of sales your team produces for the month. Example : If your team of 10 averages 3 sales per month per person you will earn $6,000 for the month on top of your own sales. If you are able hit this goal with your team for the month you will have the opportunity to manage multiple states and this is how this job will become very lucrative. We are currently in the process of negotiating a higher commission structure, so if you are producing sales you may have the opportunity to increase your commission.$6k monthly 8h agoQuant Analytics, Senior Associate
JPMC
Columbus, OH
The Branch Distribution Strategy & Analytics organization is looking for a strategic, analytical and business-minded Associate to join its Distribution Strategy team. As a Quant Analytics, Sr. Associate on the Branch Distribution Strategy & Analytics team you are an expert in synthesizing data to drive business decisions. You will have the opportunity to work with the platform to drive key investment decisions relating to our distribution network location strategy. In this role you will also have broad exposure to the Consumer Bank including the Chief Administrative Office and Real Estate, Chief Financial Office, Consumer Community Banking (CCB) Decision Sciences, as well as other CCB lines of business. You'll bring your advanced experience of Excel and PowerPoint, with additional experience in other data tools. This team is responsible for developing and advancing an analytic framework to drive Chase's branch and ATM location strategy while supporting key stakeholders on the Consumer Banking Leadership Team. Types of analytic projects include branch performance analytics, customer channel behavior, geospatial analysis, and competitive analytics. Job responsibilities: Synthesize data from a variety of internal and external sources to advance branch and ATM performance analytics tools and support real estate decisioning Leverage advanced proprietary analytics to drive new build site selection strategy Utilize competitive analytics and demographic data trends to identify high opportunity growth markets for new expansion opportunities Monitor customer transaction patterns and migration trends to digital channels to inform branch operations and distribution strategy Effectively cultivate relationships with and influence senior management to drive decisions/approvals impacting the distribution network Coordinate with functional partners and other CCB line of businesses to address ad-hoc data requests and ensure stakeholder analysis needs are met Required qualifications, capabilities, and skills: BS/BA in an analytical field such as business management, finance, economics, stats, math 3+ years of professional experience including experience in an analytical/strategic role such as reporting/data mining, technology, analytics or finance Strong quantitative, critical thinking, and analytic skills with capacity to learn strategic frameworks Exceptional communication skills, comfort presenting recommendations to senior management with the ability to influence multiple stakeholders Excellent relationship management skills and ability to navigate a large, complex organization Experience anticipating and proactively addressing senior management concerns Intellectually curious, customer-obsessed, team-oriented, and high energy with passion for driving quantifiable business results Advanced Excel and PowerPoint proficiency Preferred qualifications, capabilities, and skills: Financial services experience preferred SQL, tableau, and ArcGIS optional$61k-90k yearly est. Auto-Apply 60d+ agoField Technician
Cennox
Pickerington, OH
EXPERIENCED FIELD TECHNICIANS NEEDED IN PICKERINGTON, OH Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals that are ready to work in an environment that allows you to grow as Cennox grows...Those with exceptional customer service and who can thrive in a dynamic team culture should apply. Also, willing to be cross trained to support our other lines of business, banking and retail. WHY SHOULD YOU JOIN THE CENNOX FAMILY? Competitive Pay & Paid Training Company Vehicle Total Benefits Package including Retirement, Health, Dental, Vision, Life Insurance & more Paid Holidays, Vacation & Sick Package Company-provided tools, uniforms, and Android smartphone Flexible work schedule, paid training, and opportunity for travel Opportunity to continue to learn new skills, grow and advance your career WHAT YOU'LL DO: In this role, you will service our customers by performing preventative maintenance, installation, determining issues with products, and training customers on the proper use of financial equipment throughout Pickerington and surrounding areas. This position offers the chance to become part of a rapidly growing company. WHAT YOU'LL BRING: 3+ years experience with low voltage electronics, mechanical systems, and computer experience; Safe or ATM Technical experience is a plus Electro-mechanical skills a must, ability to use basic hand tools including but not limited to multi-meter, voltmeter, volt-ohm meter Working knowledge of Microsoft Office (Word, Outlook, Excel) Experience with mapping and routing applications such as MapPoint or Google Maps Ability to learn through telephone training Great communication/customer service skills and ability to interpret/execute written instructions Valid driver's license with a driving record in good standing and a reliable/insured vehicle Ability to communicate and provide excellent customer service Ability to lift/move 50 or more pounds, stand, climb, bend, stoop, and reach freely Ability to work both indoors and outside in all-weather and sit/drive for extensive daily travel Good hand/eye coordination and sharp eyesight A valid Driver's License and driving record in good standing Cennox is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Notice on Use of AI in Hiring As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR's TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application. E-Verify Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit *****************$34k-44k yearly est. Auto-Apply 60d+ agoIT Consultant
Presidential Staffing Solutions
Remote job
Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Training & development JOB Description A top software product company with worldwide locations has an immediate need due to a promotion. Large base salary plus commission and excellent benefits and RSUsThe Sales Engineer will assist the Sales team in achieving the revenue goal by providing high-quality pre-sales technical support and presentations that focus on articulating value to prospective buyers. You will be the product solution specialist, working to ensure the best possible technical solution based on the information provided.This individual will report to the Sales Director. This person will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle, as well as experience working with the Sales teams throughout the process.Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships.Responsibilities:• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.• Investigate the prospect's needs and assist in developing a strategy to win business• Assist the Sales Teams in making tactical decisions regarding the sale.• Identify compelling events or specific business problems and offer attractive solutions to the client.• Provide specialized technical support to the prospect/customer using best practices techniques along with other available resources provided to the Sales Engineering group.• Account responsibility for all lead technical activities. This includes building relationships across customers' IT silos to document their infrastructure, understand their challenges, and seek out potential projects.• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and help sales in accurately assessing and forecasting opportunities.• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present solutions in the best possible light for customers, resellers, integrators, etc.• Work with users regularly, explore scenarios in which the system is being used, and discover new upsell opportunities by understanding the user's needs.• Adapt to new situations and opportunities that may include multiple Integrators on a shared customer network• Travel required within the assigned territory and within the Region, estimated at 40 - 50% within the territory Education Requirements:• Bachelor's Degree in Computer Science, Engineering is preferred • Formal presentation training Experience: • Minimum 7 years as a pre-sales engineer, Pre Sales Network Engineer, or in a pre-sales technical support role. • Minimum 7 years, experience in Computer Networking and Observability• This person must have experience and demonstrated working with customers to understand their technical challenges and requirements, and to have effectively proposed desired solutions.• Proven pre-sales record of success and achievement for themselves and their team.• Strong Networking and Application background desired, along with a working knowledge of Linux/Windows operating systems.o Cisco routing, switching, gateways and applications(must)o TCP/IP, SNMP, Netflow, VoIP, BGPo Various topologies, LAN, WAN (MPLS, Frame, ATM)o Trend analysis conceptso Network infrastructure conceptso HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a pluso Network performance managemento Fault/Alert management conceptso Operating systems (Linux, NT)o Certification CCNA, CCNP, CCIE a pluso SDN/NFVo Virtualizationo Public/Private CloudExperience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus.• Must have attended formal sales training that teaches pre-sales techniques. Examples of training courses include, but are not limited to, Sandler, Siebel, or Afterburner.• Exceptional verbal and written communication skills.• Exceptional organization, time management skills, and multi-tasking skills.• Self-motivated and constantly looking for ways to improve both product and process. Benefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities Job SummaryWe are seeking a knowledgeable IT Consultant to join our team. As an IT Consultant, you will discover our customers' business objectives and provide strategic advice on how they can best use technology to achieve their goals. You will provide technical training and help clients learn how to best integrate their technology systems. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Discover the needs of each client and their business objectives Develop strategies for using technology to achieve their business goals Collaborate with in-house staff to manage IT systems Train staff on new and existing technologies Design and implement IT systems and networks Qualifications A bachelor's degree in Computer Science or a related field, MBA/MSc preferred Professional certifications are preferred Previous experience as an IT Consultant Previous experience in project management Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills This is a remote position. Compensation: $165,000.00 - $172,000.00 per year PROVIDING QUALITY STAFFING AND CONSULTING SINCE 2011 Based out of San Antonio, Tex as, our minority women-owned company specializes in all staffing and consulting needs. Whether you're trying to hire a pharmacist, a respiratory therapist, or skilled and non-skilled laborer, we will staff your company with the best candidate. We bring extensive experience and professionalism and we will personalize our assistance to your needs and concerns. Most of our contracts are with the Army and Air Force as Sub-Contractors. Our staff has a quick turn around and have been able to fill positions within 48 hours with short notice, we have filled hard to fill locations and jobs, and managed over 16 contracts with over 70 employees at a time. Managed call-ins at 24/7 hospitals and ensured shifts were filled, and managed PRNs with notice of less than 24 hours. Also, provided temp laborers for next day jobs. Our consulting division provides contracting assistance, program managing, application assistance, certification assistance and proposal writing. We are very knowledgeable in a variety of areas and are eager to assist your company's prosperity.$165k-172k yearly Auto-Apply 36d agoCard Fraud/Servicing Lead
City National Bank
Remote job
WHAT IS THE OPPORTUNITY? The Card Fraud/Servicing Lead will monitor the workflow of colleagues who handle inbound and outbound calls, as well as, perform near/real-time fraud monitoring utilizing multiple systems, exercising judgment, conducting research and executing decisions, to prevent fraud usage in a 24/7 environment. The CFS Lead will support all department functions as needed. Responsible for training, motivating and supporting colleagues; handling escalated client calls, reviewing daily work and reports, to identify and verify potentially fraudulent activities with clients. Regularly communicates with external and internal clients. Responding to calls from customers to explain card related services, procedures and policies. Support Reg. E/Z claim and dispute processes by entering claim details into database. Work schedule will be assigned based on business operation needs, which may include swing shift, weekends and/or holiday schedules. WHAT WILL YOU DO? * Perform near/real-time fraud monitoring utilizing multiple systems/applications, exercising judgment and decisions, to prevent and detect fraud usage of ATM/Debit/Commercial and Consumer Credit cards/Zelle/RTP/Bill pay/External Transfer. * Reviews daily reports to identify and verify potential fraudulent activities with clients. * Close cards and order replacements as needed. * Regularly communicates with external and internal clients. Responding to calls from customers to explain card related services, procedures and policies. * Support Reg. E/Z claim and dispute processes by entering claim details into claim system. * Perform review on deposited checks for negotiability and make hold decision for the fast deposit-mobile process. * Work schedule will be assigned based on business operation needs, which may include swing shift, weekends and/or holiday schedules. * Review reports and document coaching opportunities to be reviewed by Leadership and addressed with colleagues * Perform miscellaneous duties as assigned by Leadership. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 3 years of branch or back office banking experience required. * Minimum 1 year of general office or accounting experience required. *Additional Qualifications* * Must be able to trouble shoot and resolve client concerns * Effective interpersonal, customer service and communication skills to interact effectively with all levels of bank personnel and clients. * Must possess desire to assist clients with a variety of client service-related issues in a fast-paced, independent, telephone based service environment with an emphasis on quality. * Ability to sit for prolonged periods of time. * Must be flexible to handle multiple tasks simultaneously. * Must be able to work accurately and effectively in a fast-paced, deadline-oriented environment. * Must be self-motivated and be capable of working both independently as well as in a team. * Experience using Microsoft Office (Excel, Word, Access) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $25.93 - $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.$25.9-41.4 hourly 57d agoPayments Banking Consultant
Accenture
Columbus, OH
Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at ***************** . In Strategy & Consulting we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention. Financial Services Payments Practice The Payments practice is a part of the Financial Services North America Banking Client Service Group, which provides consulting and outsourcing services to retail banking and payments clients throughout the U.S. and Canada. We serve more than 600 unique clients in 24 countries including banks, networks, merchants, and fin-techs, payment platforms. Accenture's North American Payments practice is responsible for driving Accenture's go-to-market strategies and offerings for our US and Canadian clients, bringing our best offerings and leveraging our global payment practices and experience. These offerings include: · Payment Innovation (e.g., digital payments, wallets, etc.) · Card Issuing · Retail Bank Payments · Commercial Cash Management, B2B, Corporate, and Transaction Banking and Payments As a Payments Consultant, you'll be dedicated to helping clients by designing and delivering strategic solutions that achieve compliance, mitigate risks, and seize revenue growth opportunities. Key Responsibilities: · Develop world-class business and technology solutions for Consumer and Commercial Payments clients across a wide range of payment methods. · Conduct operating model assessments (people, process, org) and client needs assessments. · Perform vendor assessment and due diligence of packaged platforms, e.g. Card platforms, Pricing & Profitability and Workflow solutions, Treasury Management portals · Participate in process design, requirements gathering, and functional design as part of Payments systems implementation engagements. · Serve as a business architect during client engagements. · Participate in the development of best-in-class, reusable assets. · Participate in business development to originate new client opportunities. · Must be willing to travel up to 80% (Monday - Thursday) Here's What You Need: · 3+ years of relevant experience in one or more specific payment areas in any of the following payment domains: o Card: Private label, Credit, Online Debit, Offline Debit, Prepaid, ATM, Acquirer/Issuer o Retail: P2P, Bill Payment, Mobile Payments, Electronic Bill Presentment, Micro Payments o Electronic: ACH, Domestic Wire, International Wire, Fedwire/CHIPS, SWIFT o Cash / Treasury Management: Sales, Relationship, Operations and/or Product Delivery · 3+ years' experience with consulting project delivery including managing or creating project deliverables, and managing projects within timelines and budgets within management consulting or industry experience within a large commercial bank or payment provider. Preferred Qualifications: · Industry experience within Consumer, Commercial or new payment flows. Demonstrated business and technology expertise across the end-to-end payment lifecycles and operating models · Successful track record of performing operating model design, business process design, and system functional design. · Experience with vendor platforms enabling seamless delivery of payments products is preferred. · Ability to develop and manage relationships with client management. · Payments industry expertise in alternative/emerging payments · Understanding of end-to-end payments lifecycle · Business Architecture - Applied in solution planning, and requirements definition and analysis · Baseline understanding of the principles of technology · Requirements Analysis · Functional Design · Professional Skills Required: · Proven ability to work independently and as a team member · Proven ability to work creatively and analytically in a problem-solving environment · Excellent leadership, communication (written and oral) and interpersonal skills Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://*****************/us-en/careers/local/total-rewards) Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (https://*****************/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50) Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.$68k-189.3k yearly 60d+ agoAssistant Branch Manager
Community Bancshares Inc.
Ashville, OH
Pay Grade: $40,693-$68,268 (commensurate with experience) Assists Branch Manager with the management of a full service branch to include its business development activities, personnel, customer service, profitability and operations. This position includes 50% of time spent on Sales and Services, 30% on Management and Leadership, and 20%on Operations. Committed to upholding VCNB Mission Statement and Core Values. ▲Participates in the planning and execution of the branch calling plan. Actively calls on prospective customers to develop new business and existing customers to expand and retain current business customers. Participates in community activities to support organizational goals. ▲Monitors branch production reports, coaches branch staff, and utilizes customer relationship software and skills to achieve branch production goals. Ensures that standard operating procedures, regulations, and policies are followed and provides guidance to branch personnel on operating problems, exceptions, and adjustments. Reviews the required branch reports and ensures that the branch is in compliance with audit requirements. ▲Coaches and mentors branch staff to optimize the customer experience by providing excellent customer service through consistent execution of the VCNB Service Standards. ▲Assists in the implementation and execution of sales development activities. Opens new accounts and cross sells all types of bank products and services. Ensures branch staff are adhering to the VCNB Sales Approach, maintaining service excellence through all channels to fully meet our customer's needs and expectations. ▲Ensure staff are acquiring the skills to fill open positions within the branch network through active mentoring, coaching and involvement with Employee Development Officer. Participates in active recruiting to bring talent to the bank to fill open positions within the branch network. Participates in interviews of internal and external candidates and is able to provide the direction and guidance needed to develop branch staff. ▲Able to grow the banks consumer loan and credit card portfolio with the following: actively solicit and cross sell products to potential customers, actively interview loan applicants, gather required documentation, input loan requests in appropriate software, close approved requests and process notice of adverse action for modified/denied requests. ▲Able to assist customers with transactions, deposit accounts and consumer loans. Able to be an integral part of the branch transformation plan and evolution of the personal banker model. Performs various administrative duties for the branch including report preparation, maintaining records and files, and maintaining safe deposit box records. Ensures the ATM is maintained and balanced. Serves as back up to the Branch Manager and takes on special projects, as assigned. ▲Attends regular bank meetings and training sessions and is responsible for effectively communicating pertinent information to the branch staff to include policy and procedure changes/updates as well as bank product and sales information.' ▲Responsible for ensuring the branch is adhering to the VCNB Branch Standards ▲Able to follow established bank policies and procedures ▲Exercise independent judgment and discretion within job duties. ▲ All other duties as assigned$40.7k-68.3k yearly Auto-Apply 60d+ agoStaff Software Engineer - Supply Chain Tech
Ecoatm | Gazelle
Remote job
(Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview eco ATM is seeking a Full Stack Staff Software Engineer to lead the development and modernization of supply chain technology platforms, optimizing inventory management, logistics, warehouse automation, and reverse logistics. The ideal candidate will have deep experience in supply chain software engineering, warehouse robotics and automation, and modernizing legacy applications through COTS (Commercial Off-The-Shelf) and SaaS-based solutions. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding the business needs and implementing technical solutions in a way that fulfills those needs. Responsibilities Lead the modernization of legacy supply chain applications, migrating to COTS, SaaS, or cloud-based platforms to improve scalability, efficiency, and cost-effectiveness Lead the development and integration of warehouse robotics and automation systems to enhance fulfillment speed, accuracy, and efficiency Design, development and implementation of scalable logistics and inventory management software, ensuring seamless integration with ERP, WMS, OMS and third-party logistics (3PL) platforms Collaborate with supply chain, operations, and data science teams to optimize demand forecasting, order fulfillment, and reverse logistics processes Develop and implement real-time tracking, automation, and analytics tools to enhance supply chain visibility Maintain, support and provide enhancements to the existing legacy applications and integrations Ensure smooth API-driven integration between legacy systems and modern cloud-based supply chain platforms Drive best practices in DevOps, cloud computing, and software development methodologies Continuously monitor KPIs and use that data to improve system resilience, uptime, and security Participate in code reviews and provide meaniful feedback to other developers on the team to ensure the key code quality standards are being met Education, Experience, and Skills Bachelors degree in Computer Science 15+ years of software engineering experience Proven expertise in developing and modernizing supply chain, logistics, or warehouse management software Strong development background in C#/ASP.NET, WebAPI, MVC, microservices architecture, and migrating monolithic systems to cloud-based platforms Experience integrating and implementing COTS/SaaS solutions for supply chain, inventory, and logistics management Integration experience with warehouse robotics and automation technologies, including robotic picking, automated storage and retrieval systems (AS/RS), and conveyor/sorting systems Knowledge of AWS, cloud computing, and DevOps (CI/CD pipelines, automation, and containerization) Strong experience with real-time data processing, predictive analytics, and machine learning for supply chain optimization Excellent problem solving and troubleshooting skills both leveraging code and data Familiarity with RFID, barcode scanning, and automation technologies in logistics Excellent communication & collaboration skills and ability to work cross-functionally with supply chain, operations, sales and finance teams Required Qualification 15+ years of .Net application development experience using Microsoft stack 15+ years of writing code using C# and SQL experience (stored procedures, query optimization) 10+ years of experience with API design and development 5+ years of experience working with AWS, RDS, lamba and step functions Proficient with React, JavaScript or Typescript Experience with Knockout.js Version control using Github Experience writing CI/CD pipelines Nice to Have Experience migrating RDS SQL to Aurora AWS Certification Background in AI/ML Business Travel (How much will you travel?) Location (Where will you be working?) Remote, USA Compensation: $150,000-$170,000, + Bonus Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.$150k-170k yearly Auto-Apply 47d agoExecutive Director, Distribution Planning
Jpmorgan Chase
Columbus, OH
Come and join us to reshaping the future! As an Executive Director of Distribution Planning on the Branch Distribution Analytics Team, you'll lead a team of analytical and geospatial professionals responsible for developing and advancing the analytic framework that supports our distribution network planning. Your primary stakeholders will be the real estate organization which is responsible for managing our 5,000 branch and 15,000 ATM distribution network. Your leadership will guide the identification of new branch builds, network optimization actions, and performance monitoring, ensuring our distribution network delivers maximum business value and supports our customers' needs. **Job Responsibilities** : + Oversee the identification of new branch builds and market expansion opportunities, leveraging data-driven insights to guide strategic investments in the retail network. + Lead branch network optimization analysis, including consolidations, relocations, and redevelopments, to ensure efficient and effective distribution of resources. + Monitor branch profitability and performance, providing actionable recommendations to senior executives. + Direct ATM network planning and analysis to optimize coverage and accessibility for customers. + Produce competitive reporting and analyze retail deposit share trends to inform strategic decisions. + Track customer behavior and branch engagement, translating findings into strategies that enhance customer experience and drive business growth. + Build strong presentations and data visualizations that effectively convey analytical findings and recommended actions to influence senior executives. + Effectively prioritize and deliver a portfolio of high-impact initiatives, organizing resources to meet commitments and deliver maximum business value. + Partner closely with business customers to identify impactful projects, influence key decisions with data, and ensure client satisfaction. + Maintain industry-leading knowledge of analytic techniques, particularly as applicable to financial services, demography, and retail network planning. Leverage this knowledge to coach junior team members and tackle complex problems. + Deliver scalable and sustainable new analytic capabilities that unlock value and support ongoing management of key business levers. + Lead local data strategy initiatives, including sourcing new data, identifying and adopting new tools, and integrating them into necessary analytic platforms. **Required qualifications, capabilities and skills:** + 10+ years of industry experience in strategy, finance, business analytics, real estate, or other quantitative roles (e.g., marketing analytics, sales analytics, risk analytics, business insights), including leadership of complex projects. + 3+ years of experience managing strategy, finance, analysis, or data science teams. + Experience navigating complex, matrixed organizations responsible for supporting multiple key stakeholders. + Experience navigating complex, matrixed organizations responsible for supporting multiple key stakeholders. + Strong data controls mindset ensuring appropriate documentation, testing, and validation. + Able to convey complex information in an understandable, compelling, and persuasive manner to senior executives. **Preferred qualifications, capabilities and skills:** + MS degree in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, and Data Science) or business degree / MBA with an extensive track record as an analytics practitioner. + Direct experience and the ability to provide coaching for a range of modern data science, analytics, and reporting tools (e.g., Python, R, Spark, Alteryx, ESRI, SQL)] + Prior financial services, management consulting, or corporate strategy experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans$139k-202k yearly est. 40d agoDistribution Channel Manager
Exfo Ingenierie Electro
Remote job
EXFO develops smarter network test, monitoring and analytics solutions for the world's leading telecommunications service providers, network equipment manufacturers and webscale companies-and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance deployment. Our broad portfolio of intelligent hardware and software solutions enable our customer's network transformations related to fiber, 5G, virtualization and big data analytics. We're always looking for top talent to help us lead the way in a thriving industry with boundless opportunities. Job summary The EXFO Distribution Channel Manager is a seasoned professional who has experience in supporting the sales efforts for high-value, IP-based, networking solutions at multiple levels within various fixed line, wireless and Enterprise/Datacenter telecommunications providers. Highly developed organizational and people skills are a must as you will be establishing and maintaining long-term relationships. The EXFO Distribution Channel Manager will be focused on selling the EXFO Portfolio. What you'll do Sales Focus: * Work closely with the National Channel Manager (NCM) and EXFO District Sales teams by promoting test equipment into key EXFO market segments. * Provide support at trade shows, conferences, and customer demonstrations focusing on technical product applications. * Develop and deploy sales training curriculum in coordination with National Channel Manager. * Develop MARCOM sales strategies for Distributors in coordination with National Channel Manager. * Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions. * Manage technical aspects and evaluations in close coordination with sales team to ensure product approval. * Respond to RFPs in close coordination with sales manager to provide best positive response to all technical requirements. * Support will consist of maintenance and preparation of demo materials, performing product demonstrations, specific application support for clients and ongoing support. Taking full responsibility of the demo equipment and assigned company assets. Customer Focus: * Provide solution proposals and justification to suit customer needs. * Maintain close supportive relationships with Distribution Accounts and sales teams to ensure EXFO mindshare. * Perform QBR (Quarterly Business Reviews) with assigned Distributors to ensure alignment and account growth. * Work with Distribution to develop customized promotions and marketing plans. * Assists Distributors with customer facing activities that promote EXFO solutions. * Prepare and present technology seminars to educate customers and potential customers on EXFO's testing solutions. Product Focus: * Provide technical interface between Product Management Team and customers by developing and maintaining key technical relationships. * Advise Product Management Team on product feature/road map to coordinate with upcoming field requirements. * Provide competitive intelligence - feature set, road map, pricing Services Focus: * Understanding of end-user processes, in deployment and maintenance. * How a contractor steers their customer demands. * Knowledge of business rational of outsourcing deals. Other duties may be assigned. What we're looking for Technical skills * Demonstrated ability to work independently and meet goals is required. * Versed in the Fiber Optic and/or protocol technology. The candidate should have an extensive knowledge of the Physical and optical layer technology and applications (OTDR, loss test, dispersion, DWDM, PON and FTTx) and Protocols technology and applications (SDH, next generation SDH, ATM, Frame Relay, Gigabit Ethernet, Voice over IP, xDSL etc.) * Versed in GSA Sales cycle and sales channel management with an emphasis on distribution. Must have Pertinent experience: 5 years' sales experience is required, preferably in a technical capacity. Language requirements: Fluent in English. Education: Degree holder in Telecommunications, Engineering (Electronics) or equivalent. Travelling: Willing and able to travel, 50-70% of the time. Any other combination of experience/studies will be considered. EXFO is an equal opportunity employer Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement. For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement. Do you have questions about this career opportunity or our hiring process? Contact us at$73k-103k yearly est. 14d agoSr. Deposit Operations Specialist
Cfbank
Westerville, OH
We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the top 10 Banks within our asset size peer group based on financial performance. If you are seeking a place where you can have enhanced visibility, add more value, and you thrive in a dynamic and growth-focused environment, you belong at CFBank. We are agile, we work with integrity, and we hustle. For over 130 years we've been serving our communities and over the past decade have become a top performer, successfully growing our business and attracting some of the best talent out there. We are a commercial bank that offers a boutique banking experience for personal banking clients. Our unique business model offers direct access to decision-makers, great technology, great products, and competitive pricing that position our teams to go into the market and win business. About the role: The Deposit Operations Specialist is an administrative/support role within CFBank that is critical to the seamless functioning of various operational areas specific to deposit accounts. This role involves both internal and external customer support across multiple areas of responsibility, including ACH, Wires, transaction exception handling, and online banking What you'll do: * Manage Cash Services vendors, (ATM Solutions, Talaria & Empyreal) including approval of customer cash orders. * Identify outages and work with retail management to rectify and ensure smart safe credits are addressed. * Migrate fraud for the department by specifically concentrating on HELOC transactions. * Closely monitor HELCO transactions and ensure everything over the approval threshold is verified by the consumer loan servicing department. * Provide operational and transactional support both internally and externally as well as exception handling for CFBank's deposit base. * Conduct ACH operations tasks, including but not limited to rejected and returned items, disputes, research, and other ACH inquiries from clients and co-workers. * Conduct check clearing operations tasks, such as returned checks, error resolution, adjustments, outgoing return items, and other inquiries from clients and co-workers. * Process wire transfers, including sending and receiving international and domestic wire transfers. * Carry out Treasury Management transactional processing and tracking, including account analysis fees as well as ACH file processing and wire transfer processing for business cash management clients. * Administer various debit card functions, including card setup, card maintenance activities (limit increases, restrictions), handling disputes, research, suspicious activity tracking and follow up, and other inquiries from clients and co-workers. * Provide personal online banking support for customer base, which may also include various related products such as bill pay, external transfers and eStatements. * Analyze data and transactions to identify, prevent and report suspicious or fraudulent behavior. * Conduct other miscellaneous operational and support tasks related to deposit accounts including account maintenance. * Provide support for related internal and external audits and management reviews. Education and Experience * At least 3-5 years of banking/deposit operational experience preferred What We Offer: * Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility. * Professional development opportunities including educational/training opportunities * "Accelerated" 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting * Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!) * Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources * One of the most collaborative environments you'll find, with a team of hard-working mutually invested professionals who are excited about shared success$26k-31k yearly est. 9d agoRetail / ATM / Lead Infrastructure Engineer
JPMC
Columbus, OH
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Technology Retail Branch ATM, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. Job responsibilities Create and supervise enhancement of (ATM) script and tools used to generate (ATM) image, using a layered priority methodology Configure environment to sustain (QA/UAT testing) Assist the change release management team in the production configuration wiht the image control version Ensure compliance and conduct regulatory investigation and engineering Provide sole production level 3 support, including validation of software installation and configuration Work with (ATM) application owners to provide enhancement and direction to retain functionality of tools and applications in production as priorities change Maintain and support (ATM) infrastructure related to (Microsoft IIS web server) configuration, stability and certificate management Resolve on all major incidents related to or around the (ATM) environment Escalate change management for all changes related to (ATM) software delivery Work with software defined platforms for (ATM) to facilitate valid testing enviornments with beta code and version control of client side code Provide support for the (Serverless Branch/OSD3/Resilio) Required qualifications, capabilities, and skills Formal training or certification on infrastructure engineering concepts and 5+ years applied experience Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.) Drives to continue to develop technical and cross-functional knowledge outside of the product Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds 10 plus years hands on experience in infrastructure technologies pertaining to (ATM) or retail (POS) point of sales systems Strong experience with (Powershell, Active Directory, Group policy objects, server 2019 and Windows 10/11 build and design principles) Hands on experience with End point build and design, including (PXE Remote Boot Capability) Preferred qualifications, capabilities, and skills Tableau or Qlikview experience Resilio experience Radia experience Agile, JIRA, JIRA Align, and Scrum experience$98k-132k yearly est. Auto-Apply 60d+ agoRelationship Banker - Columbus, OH Area
Bank of America
Westerville, OH
Columbus, Ohio;Westerville, Ohio; Lewis Center, Ohio; Columbus, Ohio; Hilliard, Ohio; Columbus, Ohio **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Can be flexible to work weekends and/or extended hours as needed **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.$23k-28k yearly est. 15d agoBanking Payments Senior Manager
Accenture
Columbus, OH
Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at ***************** . In Strategy & Consulting we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention. Financial Services Payments Practice The Payments practice is a part of the Financial Services North America Banking Client Service Group, which provides consulting and outsourcing services to retail banking and payments clients throughout the U.S. and Canada. We serve more than 600 unique clients in 24 countries including banks, networks, merchants, and fin-techs, payment platforms. Accenture's North American Payments practice is responsible for driving Accenture's go-to-market strategies and offerings for our US and Canadian clients, bringing our best offerings and leveraging our global payment practices and experience. These offerings include: · Payment Innovation (e.g., digital payments, wallets, etc.) · Card Issuing · Retail Bank Payments · Commercial Cash Management, B2B, Corporate, and Transaction Banking and Payments As a Payments Consultant, you'll be dedicated to helping clients by designing and delivering strategic solutions that achieve compliance, mitigate risks, and seize revenue growth opportunities. Key Responsibilities: · Develop world-class business and technology solutions for Consumer and Commercial Payments clients across a wide range of payment methods. · Conduct operating model assessments (people, process, org) and client needs assessments. · Perform vendor assessment and due diligence of packaged platforms, e.g. Card platforms, Pricing & Profitability and Workflow solutions, Treasury Management portals · Participate in process design, requirements gathering, and functional design as part of Payments systems implementation engagements. · Serve as a business architect during client engagements. · Participate in the development of best-in-class, reusable assets. · Participate in business development to originate new client opportunities. · Must be willing to travel up to 80% (Monday - Thursday) Here's What You Need: · 10 + years of relevant experience in one or more specific payment areas in any of the following payment domains: o Card: Private label, Credit, Online Debit, Offline Debit, Prepaid, ATM, Acquirer/Issuer o Retail: P2P, Bill Payment, Mobile Payments, Electronic Bill Presentment, Micro Payments o Electronic: ACH, Domestic Wire, International Wire, Fedwire/CHIPS, SWIFT o Cash / Treasury Management: Sales, Relationship, Operations and/or Product Delivery · 10 + years' experience with consulting project delivery including managing or creating project deliverables, and managing projects within timelines and budgets within management consulting or industry experience within a large commercial bank or payment provider. Preferred Qualifications: · Industry experience within Consumer, Commercial or new payment flows. Demonstrated business and technology expertise across the end-to-end payment lifecycles and operating models · Successful track record of performing operating model design, business process design, and system functional design. · Experience with vendor platforms enabling seamless delivery of payments products is preferred. · Ability to develop and manage relationships with client management. · Payments industry expertise in alternative/emerging payments · Understanding of end-to-end payments lifecycle · Business Architecture - Applied in solution planning, and requirements definition and analysis · Baseline understanding of the principles of technology · Requirements Analysis · Functional Design · Professional Skills Required: · Proven ability to work independently and as a team member · Proven ability to work creatively and analytically in a problem-solving environment · Excellent leadership, communication (written and oral) and interpersonal skills Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://*****************/us-en/careers/local/total-rewards) Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (https://*****************/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50) Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.$141.1k-278.2k yearly 60d+ agoSenior Discovery Consultant - Remote
Velera Solutions
Remote job
Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity The Senior Discovery Consultant is responsible for extensive Discovery and Consultation on multi-faceted financial institution projects within Client Delivery Experience. The goal is to ensure that concurrent project requests from financial institutions flow without incident and that a comprehensive roadmap and Project Charter have been fully understood and signed off by the client. Incumbent will be an expert in the elicitation, documentation, and analysis of complex business requirements in the support of multiple large, high-profile financial institution projects. This position will execute project charters, complete current state assessments, and perform gap analysis using industry-leading payments knowledge and extensive consultative skills. The Discovery Consultant Specialist will ensure that scope, pricing, client approvals, and billing records are completed per the established guidelines and in accordance with Project Management Office (PMO) standards. This role will effectively organize Velera, its client's and align 3rd party vendor resources with complete business requirements to keep projects on track, with minimal change requests and in planned effort forecasts. The Discovery Consultant is a subject matter expert supporting complex project inquiries from Sales, Client Growth, and Service Delivery teams. Will curate custom engagements for prospects and will facilitate project design strategy consultation via virtual, on-site, or off-site meetings. The Discovery Consultant Specialist will conduct research and analysis to identify interdependencies and potential risks that would affect the overall FI objective and formulate recommendations that enable the client to achieve its goals. This position works extensively with senior leadership, business, and technical resources across Financial Institutions, vendors, and cross-functional teams, and must effectively communicate complex technical concepts in an easily understood manner. This complex role requires savvy navigation through ambiguous project requests and must demonstrate strong executive presence, negotiation, and influencing abilities. This role requires multi-disciplinary skills of ideation, critical thinking, technical analysis, process engineering, and deep project management acumen to help accelerate the adoption of Velera's products, and the ability to work closely with cross-functional business leaders and their associated teams. Incumbent must be comfortable with ambiguity, can operate in a fast-moving, agile environment, is a team player that collaborates well cross-functionally, and acts as an owner, proactively taking initiative. Day in the Life Provide superior pre-implementation support to existing and prospective clients to understand implementation requirements, timelines, and complex dependencies. Complete Discovery and Current State Assessment either at the client location or via webinar. Consult with financial institution to create a Project Charter with deliverables, acknowledgements, constraints, and pricing; Serve as subject matter expert across multiple product lines (e.g., Debit, Credit, eCommerce, ATM). Identify gaps in products, services, or features and obtain critical information from internal/external partners in order to complete a defined scope. Work with the client and vendors to determine the best approach to support project deliverables and facilitate meetings with key client personnel. Understand client business requirements; communicate between technical groups at client and vendor locations, and data map technical files between systems. Ensure quality in the project process; Communicate technical aspects and requirements of the project with stakeholders; Obtain scheduling and resource commitment from partners and internal resources; Consult with financial institution regarding conversion schedules, freezes, and partner vendor key dates. Monitor and respond to requests for Proposals, Credit Union client growth, service delivery, sales, FI project demands, and inquiries daily Provide Reporting on forecasting, awareness, billing variance, in-queue, and resource assignment needs. Assist with identifying and implementing automation efficiency to defined processes within the department. Maintain in-depth knowledge of Velera products, services, and features. After-hours on-call support for project installs Maintaining working knowledge of the Project/Demand Management and reporting PMO tools Creates successful partnerships internally and externally Perform all other duties as assigned. Qualifications Bachelors degree in a related field and/or equivalent combination of experience and education is required. Master's degree preferred. Training in Six Sigma Methodology and project management (PMP) or Certified Business Analyst (CBAP) certification preferred. Ten (10) years of related experience in the payment processing industry required. Expert knowledge of payment card products, support services, and processes required. Ten (10) years of related experience in project management, business, or system analysis required. Experience required in completing financial institution mergers or card processing conversions that require migrating data from one processing platform to another. Experience working with multiple vendors and channel partners required. Consulting experience preferred. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $84,900.00 - $108,200.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.$84.9k-108.2k yearly Auto-Apply 7d agoPart Time Associate Banker Columbus Central West (30 Hours)
Jpmorgan Chase
Columbus, OH
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans$19k-40k yearly est. 60d+ agoMember Service Representative I (Concierge - Personal Banker)
Kemba Financial Credit Union
Gahanna, OH
Title: Member Services Representative I Reports to: Branch Manager Supervises: None Status: Non-Exempt Objective The Member Services Representative I is a results-driven position responsible for performing a broad variety of Member focused sales, service-related activities, and overall lobby management while projecting the front-line member care philosophy by greeting, welcoming, offering options and directing members to the appropriate supporting staff. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing. Duties will also include processing business member transactions that include but are not limited to teller/cash transactions. Duties and Responsibilities Assumes responsibility for the effective and professional performance of Member sales and service-related functions: Recommends products and services that assists in meeting Member's financial needs Resolves Member issues through listening, problem solving, and offering solutions Meets or exceeds all sales, service and productivity goals established for this position Answers and responds to Member inquiries and questions Performs file maintenance and account changes as necessary Assume teller line functions including, but not limited to, transactions for business members, balancing drawer, vault, and recycler Assist members both inside and outside and with ITM machines Maintain audit controls including, but not limited to, dual control, key control, logs/reports, alarms, safe deposit box, and all teller-related audit responsibilities Professionally service basic member activity, including, but not limited to: Process changes of address and add additional names to accounts Place check orders and order replacement ATM / debit cards Set up direct deposit and process wire transfers and stop payments Process printouts of statements and check copies as requested Open deposit accounts. Establishes and maintains professional relationships with Members: Resolves Member requests and questions promptly, courteously, and professionally Keeps Members informed of Credit Union services and policies Maintains and projects the Credit Union s professional reputation Assumes responsibility for establishing and maintaining effective coordination and working relationships with staff and management: Works as a team member with other KEMBA Associates Keeps supervisor informed of area activities and significant problems Completes required reports and records accurately and promptly Attends meetings as required Maintains an up-to-date status of all sales support and processing activity with routine reporting to management Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA Performs all duties in a manner that is 100% compliant with KEMBA policy and procedures. Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures On a self-directed basis, continues to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to criticism from a supervisor Required Qualifications High school diploma or equivalent education or experience Prior customer service experience Strong organizational skills and attention to detail Must value a high degree of accuracy Professional demeanor Positive and outgoing attitude Exceptional communication skill Basic PC skills (Windows) Assertive problem-solving skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB$24k-26k yearly est. 60d+ ago