Field Service Engineer (2+ years)
Medtronic
Columbus, OH
We anticipate the application window for this opening will close on - 6 Feb 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. **_To be considered for this role, please ensure the minimum requirements are evident in your applicant profile._** **The candidate must reside in one of the following locations: Pittsburgh, PA; Seattle, WA; Baltimore, MD; Minneapolis, MN; or St. Louis, MO, Louisville, Kentucky and Colombus, Ohio** **Experience in clinical field service or clinical customer support experience.** **Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems** **at medical centers** **. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians.** **This person must be hands-on with medical equipment to quickly find solutions to complex situations.** Responsibilities may include the following and other duties may be assigned. + Installs, operates, maintains, repairs and modifies equipment. + Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. + Analyzes and evaluates products and related performance. + Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. + Installs, upgrades and removes products ensuring coordinative engineering field change. + Maintains effective customer communications and relations. + May provide onsite training of customer support personnel. **Required Knowledge and Experience:** **Level II:** **Requires minimum of 2 years** **of clinical field service, technical internship or clinical customer support experience.** **Level III** **: Requires minimum of 4 years** **of clinical field service, technical internship or clinical customer support experience.** **Level IV** **: Requires minimum of 8 years** **clinical field service, technical internship or clinical customer support experience.** Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries). ***Relevant experience in clinical field service or clinical customer support experience.** **Nice to Have** **Bachelor's degree in Bioengineering, engineering or technology field** **Experience with robotics or motion control** **Previous experience as Technician/Field Services within medical device industry** **Experience with anatomy, surgical protocol and medical terminology** **Ability to troubleshoot with technical skills, creativity and high discipline** **Familiarity with most used test equipment** **Ability to read and understand schematics and engineering drawings** **Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner** **Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.** + Performed troubleshooting and repairs on medical devices + Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. + Excellent English writing and verbal communication skills **Additional Skills and Qualities:** **Problem-solving and Analytical Skills:** **Ability to diagnose and troubleshoot complex technical issues.** **Communication and Interpersonal Skills:** **Ability to communicate effectively with customers, colleagues, and other stakeholders.** **Time Management and Organization:** **Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment.** **Flexibility and Adaptability:** **Ability to adapt to changing priorities and work independently in different locations.** **Customer Focus:** **Ability to build and maintain positive relationships with customers and ensure their satisfaction.** **Technical Proficiency:** **Ability to apply engineering principles to troubleshoot and repair medical equipment.** **Travel Willingness: Willingness to travel frequently, including potentially internationally (up to 75%).** **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$49,600.00 - $74,400.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans (************************************************************************************************************** **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (************************* . It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (*************************************************************************************************************************************** a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will... + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (*********************************** . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email ******************* To request removal of your personal information from our systems please email *****************************$49.6k-74.4k yearly 13d agoBiomedical Technician II - Bayou Region, LA
GE Healthcare
Remote job
SummaryThe Biomedical Technician 2 will respond to service calls within a hospital or healthcare system. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and Responsibilities: Evaluate customer medium complexity biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers' ability to deliver healthcare. Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured. Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction. Proactively engage with other team members to ensure appropriate solution for the customer Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers. Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards. Required Qualifications Associate degree in related field or equivalent education and 2 years of experience servicing electronic equipment Or high school diploma/GED and 4 years of relevant experience Experience with electronic digital circuitry and electronic and electro-mechanical devices Experience interpreting schematic diagrams Ability to be available after-hours and/or work a rotating on-call schedule, including weekends. Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction Experience with Web applications as well as Microsoft suite of products Preferred Qualifications Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-BI1 #LI-Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes$90k-152k yearly est. Auto-Apply 44d agoBiomed Technician 1 - Sacramento
Gehc
Remote job
SummaryRoles and Responsibilities: Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Responsibilities: Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. May assist more experienced technicians on basic and more complex repairs/resolution. Effectively communicate and partner with teammates and colleagues. Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation. Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. As instructed, implement GE/customer facility contract and supports business goals/objectives. Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. When trained, able to share on-call responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools, and test equipment, and ensure calibration. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM. Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements. Qualifications: Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment. Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Quality-Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner. Ensure all test equipment is tracked and 100% calibrated on time. Characteristics : One year of experience" We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $61,440.00-$92,160.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes$61.4k-92.2k yearly Auto-Apply 25d agoField Calibration Technician
Transcat
Remote job
Who we are- Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here's what Transcat has to offer- Work that matters. A values-based culture where people care about each other and the work they do together. Flexibility Training and development to accelerate learning and career advancement. Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! Pay range is $21.00 - $25.00 / hr Summary- To provide onsite calibration of test equipment for customers within the specified location up to and including an 8-hour radius. Also, will have the opportunity to support the local Transcat laboratory when not traveling. Responsibilities Major Areas of Responsibility Calibrate measurement and test equipment (M&TE) to manufactures specifications Determine out of tolerance conditions for customer M&TE and calibration standards Provide corrective action (i.e., adjustments, minor repairs) for out of tolerance conditions Update and maintain proper documentation of services Provide customer with information regarding other services and new equipment provided by Transcat Maintain calibration standards Provide feedback and updates regarding calibration practices and procedures Proficiency in submitting and updating required paperwork for travel and administrative purposes Other duties as assigned Travel Requirements This is a travel position Sunday through Saturday Weekly overnight travel to customer's facility to provide services Company pays for all lodging and expenses when away from home Qualifications Required Knowledge, Skills, and Abilities Calibration experience and/or equivalent training with commercial and/or biomedical measurement and test equipment (M&TE) Self-motivator requiring little or no supervision Customer service oriented Ability to interact with customers & coworkers in a professional manner Proficiency with MS Office and the internet; familiarity with basic database functionality 3+ years driving experience with a valid driver's license and acceptable driver history Education and Experience Associate degree from college or technical school; or 2-5 years of related field experience and/or training; or equivalent combination of education and experience. Desired Experience/ Skills Military PMEL training Strong attention to detail - able to follow written instructions. Ability to plan and prioritize diversified workload and work independently with minimal supervision Excellent verbal and written communication skills. Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle tools and equipment. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Required to stand for long periods of time (up to 8 hours per day) Ability to lift 50 pounds and maneuver a 400-pound cart from unloading area to customer designated service area Occasionally will be required to lift upwards of 75lbs Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and vibration. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.$21-25 hourly Auto-Apply 38d agoManager of Connectivity- Healthcare IT; Robotics and Digital
6120-Janssen Scientific Affairs Legal Entity
Remote job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson's Family of Companies is recruiting for a Manager, Connectivity, Healthcare-IT within our Robotics & Digital Solutions organization. The preferred location for this role is Santa Clara,CA. Remote work may be considered on a case by case basis within the United States. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are seeking an experienced Connectivity Program Lead to own and orchestrate our connectivity model across hospital customers. This role provides senior leadership for integrating, configuring, and maintaining secure, reliable connectivity between medical and non-medical devices, hospital networks, and cloud platforms. The Connectivity Program Lead serves as the primary point of contact for hospital IT and internal teams, ensuring our installed base is connected, monitored, and performant to enable safe, efficient clinical and operational workflows. Key Responsibilities: 1. Connectivity Strategy & Model Ownership Define and own the standard connectivity model for our platforms across hospitals and regions. Translate business and clinical requirements into network and connectivity architectures covering medical and non-medical devices, on-prem systems, and cloud services. Establish connectivity readiness criteria for new sites and new product launches. 2. Network Design, Integration & Deployment Partner with hospital IT, biomedical engineering, and clinical informatics to design and validate network configurations (IP, VLANs, VPNs, firewall rules, routing, QoS, wireless, etc.). Ensure secure integration of devices and applications into hospital networks and identity management frameworks. Oversee complex multi-modality deployments (e.g., multiple surgical platforms, simulators, and digital tools in the same network). 3. Connectivity Operations & Escalation Leadership Act as the senior escalation point for persistent or high-impact connectivity issues impacting clinical or business workflows. Lead root-cause analysis and corrective action plans across internal teams, hospital IT, and vendors. Define and maintain clear runbooks for field service, support, and partners to restore connectivity and “reachability” when performance drops below target. 4. Security, Compliance & Risk Management Ensure connectivity designs and implementations comply with hospital cybersecurity policies, data protection regulations, and internal security standards. Review and interpret security assessments, penetration test results, and MDS2 / technical documentation, translating them into practical deployment controls. Partner with internal cybersecurity teams to manage vulnerabilities, certificates, and secure remote access approaches. 5. Monitoring, Analytics & Continuous Improvement Define and implement monitoring standards (dashboards, alerts, KPIs) for device and network connectivity, end-to-end. Track and report performance metrics such as connectivity uptime, data transfer success, and issue resolution times. Identify systemic issues and drive continuous improvement initiatives across the installed base. 6. Cross-Functional & Vendor Leadership Coordinate across Product, Service, Digital / IT, and Commercial teams to align connectivity requirements with product roadmaps and service models. Manage relationships with third-party vendors and ensure their solutions and services integrate into our standard model. Provide clear guidance and training to internal teams on connectivity standards, patterns, and best practices. 7. Documentation, Governance & Enablement Own and maintain connectivity playbooks, reference architectures, and site readiness checklists. Contribute to customer-facing and internal governance forums with concise, executive-ready updates on connectivity risks, readiness, and performance. Coach and mentor connectivity specialists and field teams; help shape future hiring profiles and capability build-out. Qualifications: Bachelor's degree in Information Technology, Computer Science, Biomedical Engineering, or related field; Master's degree preferred. 6+ years of experience in healthcare IT, hospital networking, or medical device integration, including significant time working directly with hospital IT organizations. Demonstrated expertise in designing and troubleshooting complex network environments (TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, wireless, TLS/handshakes). Experience integrating both medical and non-medical devices with hospital EMR, PACS, LIS, and other clinical/operational systems; familiarity with HL7, DICOM, and related standards. Proven track record leading cross-functional initiatives, influencing without direct authority, and managing external vendors or partners. Strong understanding of cybersecurity controls in clinical environments and experience working within hospital security and compliance frameworks. Exceptional communication and executive-level presentation skills, with the ability to translate technical issues into clear business impact and action plans. Preferred Certifications Cisco Certified Network Professional (CCNP) or equivalent (CCNA minimum). CompTIA Network+ or Security+. Certified Biomedical Equipment Technician (CBET) - a plus. Experience with cloud platforms (e.g., AWS, Azure) and edge-to-cloud connectivity tools - a plus. Other: The preferred location for this role is Santa Clara,CA. and may require up to 25% travel (International and Domestic) Remote Work may be considered on a case-by-case basis The anticipated base pay for this role is $100,000 to $172,500 If based out of the Bay Area, CA. the anticipated base pay is $114,000 to $197,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Customer Alignment, Customer Analytics, Customer Centricity, Customer Experience Management, Customer-Support, Customer Support Operations, Customer Support Trends, Emerging Technologies, Fact-Based Decision Making, Process Improvements, Service Request Management, Technical Credibility, Technologically Savvy$114k-197.8k yearly Auto-Apply 21d agoClient Service Technician II
GE Healthcare
Remote job
SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Roles and Responsibilities: Troubleshoot, install, maintain, and service repair needs on designated equipment. Evaluate progressively complex, customer biomedical equipment issues and implement appropriate repairs. First look on at least one imaging or LCS modality. Perform on-time and accurate planned maintenance (PM), Field Modification Instruction, and safety/environmental inspections. Own customer issues from dispatch or identification of issue to resolution. Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction. Focus on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently. Maintain daily communications with customers without direction. Follow as well as guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Engage with other team members (including Remote Technical Engineers and Zone Service Engineers) to ensure they are aware of the status of all issues at all times for their designated customers. Effectively communicate and partner with teammates and colleagues. Understand and communicate business goals and objectives to the broader GE team servicing. Keep up to date on administrative responsibilities (e.g., maintaining customer service logs and internal service records in a timely manner, ordering repair parts, managing cycle times). Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner. Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). Keep up to date with competitor information and market trends. Identify business opportunities for the organization. May include basic/refresher application training of clinical staff on designated equipment. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). Must have and maintain a valid driver's license. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. For U.S. based positions only, the pay range for this position is $75,840.00 - 113,760.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. #LI-KG1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $75,840.00-$113,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No$75.8k-113.8k yearly Auto-Apply 24d agoRegistered Nurse Middle Pool
State College
Remote job
Responsible to the Unit Director/Manager/designee for overall nursing practice. Provides professional nursing care to treat human responses to life-threatening problems, based on the American Association of Critical Care Nursing (AACN) Standards. This includes the responsibility for assessment of the patients' needs, development of a plan of care, implementation of nursing measures and evaluation of the effectiveness of the nursing care and other treatments to protect, maintain, and restore health for the pediatric through geriatric age population. The Critical Care nurse recognizes cardiac arrhythmias and life-threatening emergency situations and takes appropriate action. MINIMUM REQUIREMENTS Education: Proof of successful completion of a course in ECG and Critical Care or two years of relevant experience. A trauma nurse course is required within one year of assignment to the department. Completion of an accredited registered nurse program required; BSN preferred. Experience: Previous RN experience preferred. Previous experience in Critical Care required Knowledge, Skills, Abilities: Effectively functions as a team member and as a liaison between patient and staff. Supports and encourages harmonious communication skills. Job requires strong verbal, non-verbal, and written communication skills. Communicates in highly professional manner at all times. Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment and a professional attitude when relating with patients, families, and co-workers at all times. License/Certification/Registration: Licensed as a Registered Nurse in the State of Pennsylvania. Meets the American Heart Association's standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years. Within four months from the hire/transfer date, meets the American Heart Association's standards for Healthcare Provider Advanced Cardiac Life Support (ACLS) and renews ACLS every two years. Within four months from the hire/transfer date, obtains National Institutes of Health Stroke Scale (NIHSS) certification. Employees who perform recoveries of postoperative pediatric patients are required to meet the American Heart Association's standards for Healthcare Provider Pediatric Advanced Life Support (PALS) and renew PALS every two years. SUPERVISION RECEIVED Receives minimal supervision from the Director/Manager/Nursing Supervisor. SUPERVISION GIVEN The Registered Nurse will only have supervision of others while serving as Charge Nurse. ESSENTIAL FUNCTIONS Assessment is ongoing for all critically ill patients to promote optimal outcome. Conducts a comprehensive health history and physical assessment. Prioritizes patient problems/needs according to the actual/potential threat. Develops and implements a plan of care based on ongoing assessments. A problem list is developed, prioritized and updated to meet critically ill patients' needs, which includes discharge planning and appropriate referrals. Manages life-threatening complications of critically ill patients per Mount Nittany Medical Center policies and procedures and based on AACN standards. Interventions are established to prevent life-threatening complications, maintain airway and ventilation, hemodynamic stability, and stable heart rhythm. Accepts responsibility and accountability for maintaining knowledge and skills in critical care practice. Maintains an awareness of professional issues. Updates knowledge and clinical skills on an ongoing basis. Remains current on concepts, trends, scientific advances, biomedical equipment and ethics relating to Critical Care Nursing by updating knowledge and clinical skills on ongoing basis. Ensures the minimum qualifications of position are met at all times including licensure, certification and registration. Completes mandatory education and participates in annual competency fair. Assists with temporary pacemaker insertion and ambulance transport as needed. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.$57k-75k yearly est. Auto-Apply 60d+ agoBiomedical Technician II
GE Healthcare
Remote job
SummaryThe Biomedical Technician II will respond to service calls within a hospital or healthcare system in the Cape Girardeau area. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. This role will sit on site at our client's location in the Cape Girardeau area. Relocation is available. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Roles and Responsibilities: This role sits on-site at our Client location in the Cape Girardeau area. Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence. Responsibilities : Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs. Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations. Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Effectively communicate and partner with teammates and colleagues. Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction. Implement GE/customer facility contract, supporting business goals and objectives. Lead, instruct, and assist technicians on basic and complex repairs and resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. Share on-call/pager responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment, and ensure calibration. Maintain approved parts inventory. Manage vendors' service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity). Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, OR related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment. Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. For U.S. based positions only, the pay range for this position is $59,840.00 - $89,760.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. #LI-KG1 #LI-STL #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $59,840.00-$89,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes Application Deadline: January 23, 2026$59.8k-89.8k yearly Auto-Apply 7d agoField Service Engineer - Columbus, Ohio
Danaher
Remote job
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and installation of histology and pathology diagnostic equipment. This position is part of the Field Technical Service department located in Columbus, OH and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will be a part of the Field Service Engineer team and report to the Regional Field Service Manager responsible for providing industry leading service to our customer base. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electro-mechanical, electronic and/or refrigeration instruments. Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. Effectively communicate with internal colleagues and external customers within established time guidelines to meet customer's expectations. The essential requirements of the job include: Associates' Degree with 1+ years of experience or equivalent military experience. Travel throughout the district - this position services Columbus, OH and the surrounding areas. Travel is 70-90% with the possibility of overnight travel. Holding a current valid driver's license and meeting fleet eligibility requirements. It would be a plus if you also possess previous experience in: Troubleshooting and networking/IT system upgrades. Diagnosing and repairing medical devices. Field Service Engineering for electrical/mechanical/biomedical equipment or scientific instruments. At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The hourly range for this role is $33.00/hour to $37.00/hour . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.$33-37 hourly Auto-Apply 60d+ agoManager of Connectivity- Healthcare IT; Robotics and Digital
8427-Janssen Cilag Manufacturing Legal Entity
Remote job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson's Family of Companies is recruiting for a Manager, Connectivity, Healthcare-IT within our Robotics & Digital Solutions organization. The preferred location for this role is Santa Clara,CA. Remote work may be considered on a case by case basis within the United States. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are seeking an experienced Connectivity Program Lead to own and orchestrate our connectivity model across hospital customers. This role provides senior leadership for integrating, configuring, and maintaining secure, reliable connectivity between medical and non-medical devices, hospital networks, and cloud platforms. The Connectivity Program Lead serves as the primary point of contact for hospital IT and internal teams, ensuring our installed base is connected, monitored, and performant to enable safe, efficient clinical and operational workflows. Key Responsibilities: 1. Connectivity Strategy & Model Ownership Define and own the standard connectivity model for our platforms across hospitals and regions. Translate business and clinical requirements into network and connectivity architectures covering medical and non-medical devices, on-prem systems, and cloud services. Establish connectivity readiness criteria for new sites and new product launches. 2. Network Design, Integration & Deployment Partner with hospital IT, biomedical engineering, and clinical informatics to design and validate network configurations (IP, VLANs, VPNs, firewall rules, routing, QoS, wireless, etc.). Ensure secure integration of devices and applications into hospital networks and identity management frameworks. Oversee complex multi-modality deployments (e.g., multiple surgical platforms, simulators, and digital tools in the same network). 3. Connectivity Operations & Escalation Leadership Act as the senior escalation point for persistent or high-impact connectivity issues impacting clinical or business workflows. Lead root-cause analysis and corrective action plans across internal teams, hospital IT, and vendors. Define and maintain clear runbooks for field service, support, and partners to restore connectivity and “reachability” when performance drops below target. 4. Security, Compliance & Risk Management Ensure connectivity designs and implementations comply with hospital cybersecurity policies, data protection regulations, and internal security standards. Review and interpret security assessments, penetration test results, and MDS2 / technical documentation, translating them into practical deployment controls. Partner with internal cybersecurity teams to manage vulnerabilities, certificates, and secure remote access approaches. 5. Monitoring, Analytics & Continuous Improvement Define and implement monitoring standards (dashboards, alerts, KPIs) for device and network connectivity, end-to-end. Track and report performance metrics such as connectivity uptime, data transfer success, and issue resolution times. Identify systemic issues and drive continuous improvement initiatives across the installed base. 6. Cross-Functional & Vendor Leadership Coordinate across Product, Service, Digital / IT, and Commercial teams to align connectivity requirements with product roadmaps and service models. Manage relationships with third-party vendors and ensure their solutions and services integrate into our standard model. Provide clear guidance and training to internal teams on connectivity standards, patterns, and best practices. 7. Documentation, Governance & Enablement Own and maintain connectivity playbooks, reference architectures, and site readiness checklists. Contribute to customer-facing and internal governance forums with concise, executive-ready updates on connectivity risks, readiness, and performance. Coach and mentor connectivity specialists and field teams; help shape future hiring profiles and capability build-out. Qualifications: Bachelor's degree in Information Technology, Computer Science, Biomedical Engineering, or related field; Master's degree preferred. 6+ years of experience in healthcare IT, hospital networking, or medical device integration, including significant time working directly with hospital IT organizations. Demonstrated expertise in designing and troubleshooting complex network environments (TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, wireless, TLS/handshakes). Experience integrating both medical and non-medical devices with hospital EMR, PACS, LIS, and other clinical/operational systems; familiarity with HL7, DICOM, and related standards. Proven track record leading cross-functional initiatives, influencing without direct authority, and managing external vendors or partners. Strong understanding of cybersecurity controls in clinical environments and experience working within hospital security and compliance frameworks. Exceptional communication and executive-level presentation skills, with the ability to translate technical issues into clear business impact and action plans. Preferred Certifications Cisco Certified Network Professional (CCNP) or equivalent (CCNA minimum). CompTIA Network+ or Security+. Certified Biomedical Equipment Technician (CBET) - a plus. Experience with cloud platforms (e.g., AWS, Azure) and edge-to-cloud connectivity tools - a plus. Other: The preferred location for this role is Santa Clara,CA. and may require up to 25% travel (International and Domestic) Remote Work may be considered on a case-by-case basis The anticipated base pay for this role is $100,000 to $172,500 If based out of the Bay Area, CA. the anticipated base pay is $114,000 to $197,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Customer Alignment, Customer Analytics, Customer Centricity, Customer Experience Management, Customer-Support, Customer Support Operations, Customer Support Trends, Emerging Technologies, Fact-Based Decision Making, Process Improvements, Service Request Management, Technical Credibility, Technologically Savvy$114k-197.8k yearly Auto-Apply 21d agoClient Service Technician II
Gehc
Remote job
SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Roles and Responsibilities: Troubleshoot, install, maintain, and service repair needs on designated equipment. Evaluate progressively complex, customer biomedical equipment issues and implement appropriate repairs. First look on at least one imaging or LCS modality. Perform on-time and accurate planned maintenance (PM), Field Modification Instruction, and safety/environmental inspections. Own customer issues from dispatch or identification of issue to resolution. Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction. Focus on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently. Maintain daily communications with customers without direction. Follow as well as guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Engage with other team members (including Remote Technical Engineers and Zone Service Engineers) to ensure they are aware of the status of all issues at all times for their designated customers. Effectively communicate and partner with teammates and colleagues. Understand and communicate business goals and objectives to the broader GE team servicing. Keep up to date on administrative responsibilities (e.g., maintaining customer service logs and internal service records in a timely manner, ordering repair parts, managing cycle times). Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner. Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). Keep up to date with competitor information and market trends. Identify business opportunities for the organization. May include basic/refresher application training of clinical staff on designated equipment. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). Must have and maintain a valid driver's license. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. For U.S. based positions only, the pay range for this position is $75,840.00 - 113,760.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. #LI-KG1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $75,840.00-$113,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No$75.8k-113.8k yearly Auto-Apply 24d agoRegistered Nurse Middle Pool - Day shift with rotation
State College
Remote job
Responsible to the Unit Director/Manager/designee for overall nursing practice. Provides professional nursing care to treat human responses to life-threatening problems, based on the American Association of Critical Care Nursing (AACN) Standards. This includes the responsibility for assessment of the patients' needs, development of a plan of care, implementation of nursing measures and evaluation of the effectiveness of the nursing care and other treatments to protect, maintain, and restore health for the pediatric through geriatric age population. The Critical Care nurse recognizes cardiac arrhythmias and life-threatening emergency situations and takes appropriate action. MINIMUM REQUIREMENTS Education: Proof of successful completion of a course in ECG and Critical Care or two years of relevant experience. Completion of an accredited registered nurse program required; BSN preferred. Experience: Previous RN experience preferred. Previous experience in Critical Care required Knowledge, Skills, Abilities: Effectively functions as a team member and as a liaison between patient and staff. Supports and encourages harmonious communication skills. Job requires strong verbal, non-verbal, and written communication skills. Communicates in highly professional manner at all times. Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment and a professional attitude when relating with patients, families, and co-workers at all times. License/Certification/Registration: Licensed as a Registered Nurse in the State of Pennsylvania. Meets the American Heart Association's standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years. Within four months from the hire/transfer date, meets the American Heart Association's standards for Healthcare Provider Advanced Cardiac Life Support (ACLS) and renews ACLS every two years. Employees who perform recoveries of postoperative pediatric patients are required to meet the American Heart Association's standards for Healthcare Provider Pediatric Advanced Life Support (PALS) and renew PALS every two years. SUPERVISION RECEIVED Receives minimal supervision from the Director/Manager/Nursing Supervisor. SUPERVISION GIVEN The Registered Nurse will only have supervision of others while serving as Charge Nurse. ESSENTIAL FUNCTIONS Assessment is ongoing for all critically ill patients to promote optimal outcome. Conducts a comprehensive health history and physical assessment. Prioritizes patient problems/needs according to the actual/potential threat. Develops and implements a plan of care based on ongoing assessments. A problem list is developed, prioritized and updated to meet critically ill patients' needs, which includes discharge planning and appropriate referrals. Manages life-threatening complications of critically ill patients per Mount Nittany Medical Center policies and procedures and based on AACN standards. Interventions are established to prevent life-threatening complications, maintain airway and ventilation, hemodynamic stability, and stable heart rhythm. Accepts responsibility and accountability for maintaining knowledge and skills in critical care practice. Maintains an awareness of professional issues. Updates knowledge and clinical skills on an ongoing basis. Remains current on concepts, trends, scientific advances, biomedical equipment and ethics relating to Critical Care Nursing by updating knowledge and clinical skills on ongoing basis. Ensures the minimum qualifications of position are met at all times including licensure, certification and registration. Completes mandatory education and participates in annual competency fair. Assists with temporary pacemaker insertion and ambulance transport as needed. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.$57k-75k yearly est. Auto-Apply 7d agoBiomedical Technician II - Bayou Region, LA
Gehc
Remote job
SummaryThe Biomedical Technician 2 will respond to service calls within a hospital or healthcare system. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and Responsibilities: Evaluate customer medium complexity biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers' ability to deliver healthcare. Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured. Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction. Proactively engage with other team members to ensure appropriate solution for the customer Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers. Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards. Required Qualifications Associate degree in related field or equivalent education and 2 years of experience servicing electronic equipment Or high school diploma/GED and 4 years of relevant experience Experience with electronic digital circuitry and electronic and electro-mechanical devices Experience interpreting schematic diagrams Ability to be available after-hours and/or work a rotating on-call schedule, including weekends. Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction Experience with Web applications as well as Microsoft suite of products Preferred Qualifications Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-BI1 #LI-Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes$65k-120k yearly est. Auto-Apply 44d agoBiomedical Technician II - Lowville NY
Gehc
Remote job
SummaryResponds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. Drives customer satisfaction through Service Excellence. May, as part of their position, function as a Site Leader. This role is located on-site, at our Client in Lowville NY. Relocation is available. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Responsibilities : Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations. Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction. Effectively communicate and partner with teammates and colleagues. Implement GE/customer facility contract and support customer and business goals/objectives. Lead, instruct, and assist technicians on basic and complex repairs/resolution. Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties). Proactively reach out to others on team (e.g., provide help, share best practices, mentor others). Share on-call responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools, and test equipment, and ensure calibration. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee). Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment. Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office). Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership). Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Ability to work independently and as a team to implement solutions through problem solving. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity. A Ability to be available after-hours and/or work a rotating on-call schedule, including weekends. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-KG1 #LI-On-site We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $59,840.00-$89,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes Application Deadline: January 14, 2026$59.8k-89.8k yearly Auto-Apply 16d agoManager of Connectivity- Healthcare IT; Robotics and Digital
Johnson & Johnson
Remote job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson's Family of Companies is recruiting for a Manager, Connectivity, Healthcare-IT within our Robotics & Digital Solutions organization. The preferred location for this role is Santa Clara,CA. Remote work may be considered on a case by case basis within the United States. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are seeking an experienced Connectivity Program Lead to own and orchestrate our connectivity model across hospital customers. This role provides senior leadership for integrating, configuring, and maintaining secure, reliable connectivity between medical and non-medical devices, hospital networks, and cloud platforms. The Connectivity Program Lead serves as the primary point of contact for hospital IT and internal teams, ensuring our installed base is connected, monitored, and performant to enable safe, efficient clinical and operational workflows. Key Responsibilities: 1. Connectivity Strategy & Model Ownership * Define and own the standard connectivity model for our platforms across hospitals and regions. * Translate business and clinical requirements into network and connectivity architectures covering medical and non-medical devices, on-prem systems, and cloud services. * Establish connectivity readiness criteria for new sites and new product launches. 2. Network Design, Integration & Deployment * Partner with hospital IT, biomedical engineering, and clinical informatics to design and validate network configurations (IP, VLANs, VPNs, firewall rules, routing, QoS, wireless, etc.). * Ensure secure integration of devices and applications into hospital networks and identity management frameworks. * Oversee complex multi-modality deployments (e.g., multiple surgical platforms, simulators, and digital tools in the same network). 3. Connectivity Operations & Escalation Leadership * Act as the senior escalation point for persistent or high-impact connectivity issues impacting clinical or business workflows. * Lead root-cause analysis and corrective action plans across internal teams, hospital IT, and vendors. * Define and maintain clear runbooks for field service, support, and partners to restore connectivity and "reachability" when performance drops below target. 4. Security, Compliance & Risk Management * Ensure connectivity designs and implementations comply with hospital cybersecurity policies, data protection regulations, and internal security standards. * Review and interpret security assessments, penetration test results, and MDS2 / technical documentation, translating them into practical deployment controls. * Partner with internal cybersecurity teams to manage vulnerabilities, certificates, and secure remote access approaches. 5. Monitoring, Analytics & Continuous Improvement * Define and implement monitoring standards (dashboards, alerts, KPIs) for device and network connectivity, end-to-end. * Track and report performance metrics such as connectivity uptime, data transfer success, and issue resolution times. * Identify systemic issues and drive continuous improvement initiatives across the installed base. 6. Cross-Functional & Vendor Leadership * Coordinate across Product, Service, Digital / IT, and Commercial teams to align connectivity requirements with product roadmaps and service models. * Manage relationships with third-party vendors and ensure their solutions and services integrate into our standard model. * Provide clear guidance and training to internal teams on connectivity standards, patterns, and best practices. 7. Documentation, Governance & Enablement * Own and maintain connectivity playbooks, reference architectures, and site readiness checklists. * Contribute to customer-facing and internal governance forums with concise, executive-ready updates on connectivity risks, readiness, and performance. * Coach and mentor connectivity specialists and field teams; help shape future hiring profiles and capability build-out. Qualifications: * Bachelor's degree in Information Technology, Computer Science, Biomedical Engineering, or related field; Master's degree preferred. * 6+ years of experience in healthcare IT, hospital networking, or medical device integration, including significant time working directly with hospital IT organizations. * Demonstrated expertise in designing and troubleshooting complex network environments (TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, wireless, TLS/handshakes). * Experience integrating both medical and non-medical devices with hospital EMR, PACS, LIS, and other clinical/operational systems; familiarity with HL7, DICOM, and related standards. * Proven track record leading cross-functional initiatives, influencing without direct authority, and managing external vendors or partners. * Strong understanding of cybersecurity controls in clinical environments and experience working within hospital security and compliance frameworks. * Exceptional communication and executive-level presentation skills, with the ability to translate technical issues into clear business impact and action plans. Preferred Certifications * Cisco Certified Network Professional (CCNP) or equivalent (CCNA minimum). * CompTIA Network+ or Security+. * Certified Biomedical Equipment Technician (CBET) - a plus. * Experience with cloud platforms (e.g., AWS, Azure) and edge-to-cloud connectivity tools - a plus. Other: * The preferred location for this role is Santa Clara,CA. and may require up to 25% travel (International and Domestic) * Remote Work may be considered on a case-by-case basis * The anticipated base pay for this role is $100,000 to $172,500 * If based out of the Bay Area, CA. the anticipated base pay is $114,000 to $197,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Customer Alignment, Customer Analytics, Customer Centricity, Customer Experience Management, Customer-Support, Customer Support Operations, Customer Support Trends, Emerging Technologies, Fact-Based Decision Making, Process Improvements, Service Request Management, Technical Credibility, Technologically Savvy$114k-197.8k yearly Auto-Apply 20d agoField Service Engineer (2+ years)
Medtronic Inc.
Columbus, OH
We anticipate the application window for this opening will close on - 6 Feb 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. The candidate must reside in one of the following locations: Pittsburgh, PA; Seattle, WA; Baltimore, MD; Minneapolis, MN; or St. Louis, MO, Louisville, Kentucky and Colombus, Ohio Experience in clinical field service or clinical customer support experience. Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at medical centers. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians. This person must be hands-on with medical equipment to quickly find solutions to complex situations. Responsibilities may include the following and other duties may be assigned. * Installs, operates, maintains, repairs and modifies equipment. * Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. * Analyzes and evaluates products and related performance. * Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. * Installs, upgrades and removes products ensuring coordinative engineering field change. * Maintains effective customer communications and relations. * May provide onsite training of customer support personnel. Required Knowledge and Experience: Level II: Requires minimum of 2 years of clinical field service, technical internship or clinical customer support experience. Level III: Requires minimum of 4 years of clinical field service, technical internship or clinical customer support experience. Level IV: Requires minimum of 8 years clinical field service, technical internship or clinical customer support experience. Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries). * Relevant experience in clinical field service or clinical customer support experience. Nice to Have * Bachelor's degree in Bioengineering, engineering or technology field * Experience with robotics or motion control * Previous experience as Technician/Field Services within medical device industry * Experience with anatomy, surgical protocol and medical terminology * Ability to troubleshoot with technical skills, creativity and high discipline * Familiarity with most used test equipment * Ability to read and understand schematics and engineering drawings * Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner * Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements. * Performed troubleshooting and repairs on medical devices * Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. * Excellent English writing and verbal communication skills Additional Skills and Qualities: * Problem-solving and Analytical Skills: Ability to diagnose and troubleshoot complex technical issues. * Communication and Interpersonal Skills: Ability to communicate effectively with customers, colleagues, and other stakeholders. * Time Management and Organization: Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment. * Flexibility and Adaptability: Ability to adapt to changing priorities and work independently in different locations. * Customer Focus: Ability to build and maintain positive relationships with customers and ensure their satisfaction. * Technical Proficiency: Ability to apply engineering principles to troubleshoot and repair medical equipment. * Travel Willingness: Willingness to travel frequently, including potentially internationally (up to 75%). Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$49,600.00 - $74,400.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.$49.6k-74.4k yearly Auto-Apply 7d agoBiomedical Technician 1
GE Healthcare
Remote job
SummaryThe Biomedical Technician will respond to service calls within a hospital or healthcare system in Illinois. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. This role requires the candidate to work onsite at our customer location(s). To provide onsite customer support, candidate needs to be willing to work in Lake Forest, IL. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Responsibilities : Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. May assist more experienced technicians on basic and more complex repairs/resolution. Effectively communicate and partner with teammates and colleagues. Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation. Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. As instructed, implement GE/customer facility contract and supports business goals/objectives. Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. When trained, able to share on-call responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools, and test equipment, and ensure calibration. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM. Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment. Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Quality-Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner. Ensure all test equipment is tracked and 100% calibrated on time. #LI-ER1 #LI-Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $56,320.00-$84,480.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes$56.3k-84.5k yearly Auto-Apply 21d agoCyber Client Service Technician - Lima, OH
GE Healthcare
Remote job
SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence.Job DescriptionResponsibilities: Troubleshoot, install, maintain, and service repair needs on designated equipment, specifically around issues related to device cybersecurity. Works closely with multiple device manufacturers regarding cybersecurity issues. Works directly with customer IT and security personnel to implement site cyber security policies. Evaluate progressively complex, customer biomedical equipment security issues and implement appropriate remediations and/or compensating controls. Provide support on imaging or LCS modality equipment first response and coordinate with appropriate modality specialists. Perform on-time and accurate device level security actions. Own customer clinical device security issues from dispatch or identification of issue to resolution. Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction on all device security issues. Focus on customer needs and satisfaction on device security issues, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently and securely. Maintain daily communications with customers without direction. Follow as well as guide others as needed regarding appropriate GE security policies, procedures, hospital security protocol, and complete necessary documentation. Engage with other team members including Bio med engineers, Security Operations Center Agents and Remote Technical Engineers to ensure they are aware of the status of all security related issues at all times for their designated customers. Effectively communicate and partner with teammates and colleagues. Understand and communicate business goals and objectives to the broader GE team servicing assigned customer on device security. Keep up to date on administrative responsibilities (e.g., maintaining device level security information and internal service records in a timely manner, patch validation status, clinical device security and networking attributes - OS, MAC address, etc). Utilize the GEHC escalation process, as needed, and work closely with security operations center agents to define and support implementation of corrective action plans to resolve customer issues in a timely manner. Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). Keep up to date with competitor information, device security bulletins and market trends. Identify business opportunities for the organization. May include basic/refresher application training of clinical staff and customer security/IT personnel on designated equipment Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). Must have and maintain a valid driver's license. #LI-PA1 #On-Site We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes$70k-104k yearly est. Auto-Apply 60d+ agoField Service Engineer - Columbus, Ohio
Danaher Corporation
Remote job
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's (*********************************** 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System (************************************************************ which makes everything possible. The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and installation of histology and pathology diagnostic equipment. This position is part of the Field Technical Service department located in Columbus, OH and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will be a part of the Field Service Engineer team and report to the Regional Field Service Manager responsible for providing industry leading service to our customer base. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: + Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electro-mechanical, electronic and/or refrigeration instruments. + Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. + Effectively communicate with internal colleagues and external customers within established time guidelines to meet customer's expectations. The essential requirements of the job include: + Associates' Degree with 1+ years of experience or equivalent military experience. + Travel throughout the district - this position services Columbus, OH and the surrounding areas. Travel is 70-90% with the possibility of overnight travel. + Holding a current valid driver's license and meeting fleet eligibility requirements. It would be a plus if you also possess previous experience in: + Troubleshooting and networking/IT system upgrades. + Diagnosing and repairing medical devices. + Field Service Engineering for electrical/mechanical/biomedical equipment or scientific instruments. At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The hourly range for this role is $33.00/hour to $37.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit *************** . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here (********************************************************************************************** . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com .$33-37 hourly 60d+ agoBiomedical Technician II - Riverside CA
Gehc
Remote job
SummaryRoles and Responsibilities: Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Responsibilities: Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs. Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations. Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Effectively communicate and partner with teammates and colleagues. Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction. Implement GE/customer facility contract, supporting business goals and objectives. Lead, instruct, and assist technicians on basic and complex repairs and resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. Share on-call/pager responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment, and ensure calibration. Maintain approved parts inventory. Manage vendors' service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity). Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. Qualifications: Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment. Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. The successful applicant must comply with GEHC's standard background check, including a post offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Quality Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $59,840.00-$89,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes$59.8k-89.8k yearly Auto-Apply 18d ago
Looking for a job?
Let Zippia find it for you.
