Manhattan Active WMS (MAWM) Consultant____Remote___Contract
Acestack
Columbus, OH
Role: Manhattan Active WMS (MAWM) Consultant Type: Long-Term Contract Minimum Qualifications & Experience: 5+ years of hands-on experience with Manhattan Active WMS (MAWM). Proven track record in end-to-end WMS implementations, particularly in large-scale or multi-site environments. Strong domain expertise in supply chain, with in-depth knowledge of distribution operations and 3PL logistics. Deep understanding of Manhattan solution configuration, implementation, and troubleshooting. Experience with Labor Management Systems (LMS) and Warehouse Control/Execution Systems (WCS/WES). Ability to analyze, design, and recommend custom solutions to address complex client issues. Proficient in Java and JavaScript; experience with additional programming languages is a plus. Proficiency in working with both relational and NoSQL databases. Strong grasp of RESTful web services and experience in multi-layered application development. Experience with distributed systems and message-based architecture. Familiarity with open-source technologies and data modeling techniques. Strong knowledge of interface mapping with both upstream and downstream systems. Proficient in SQL and scripting languages such as Python or Shell for automation and data processing. Hands-on experience in cloud-based WMS environments and SaaS deployment models. Working knowledge of Manhattan Integration Framework (MIF) and REST APIs for system integrations. Familiar with Agile/Scrum methodologies; experience using Jira or similar project tracking tools. Experience with Oracle systems, especially in the context of data integration and mapping. Comprehensive understanding of warehouse operations: inbound, outbound, inventory management, labor, and slotting. Awareness of supply chain best practices and continuous improvement methodologies such as Lean or Six Sigma (preferred).$69k-102k yearly est. 1d agoCustomer Onboarding Manager
Tekmetric
Remote job
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. What You'll Do Become a Tekmetric Product Expert Provide detailed account walkthroughs and assist many new customers with implementation. Clearly communicate account setup requirements and expectations with customers and key stakeholders Educate customers on Tekmetric capabilities, and best practices to simplify adoption and align expectations. Record customer implementation needs, requests, and questions in Hubspot and communicate to key Tekmetric leadership. Ensure customers receive superior service. Collaborate with the sales, customer success, operations, support and engineering teams. Leverage feedback for continuous improvement to the onboarding process Develop a deep understanding of customers' business and operational objectives. Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of Tekmetric. Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders. Run and manage customer data migrations. This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in customer success! There are many opportunities for career development and progression. What You'll Bring 1-2 years' experience in Customer Onboarding or a customer facing function. Project Management Skills Track record of proactively resolving escalated client service issues while sharing insights with the organization. Experience establishing and growing relationships with all levels within enterprise organizations from Director to C-Suite. Ability to improve team processes and direction. Work closely with the Customer Success team to solve problems collaboratively. Bachelor's degree Preferred Who You Are Successful candidates will also demonstrate many of the characteristics that our core values represent: Build things that matter : You have a love of building something new or improving on current processes and care about making a positive difference. We're all entrepreneurs : You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches. Yes before no : You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context. We matter to each other : You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company. Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.$96k-129k yearly est. Auto-Apply 60d+ agoPersonal Trust Administrator
Farmers Logo 2022
Dublin, OH
Personal Trust Administrator directs and coordinates activities relative to setting up and administering personal trusts, agencies, foundations, guardianships and estates. The Administrator works in conjunction with the Portfolio Manager to assist in the development and execution of the customer's investment goals. The Administrator also works in conjunction with the Operations area to ensure the collection of income, dividends, receipts, disbursements and statements. At times, the Administrator will assist a client's attorney, accountant, etc. to establish an estate plan. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Effectively administer complex fiduciary trust accounts, agencies and foundations according to terms of the document. Monitor accounts on a daily basis, monitor daily cash balances, and prepare account reviews on a monthly basis. Assist in the administration of Estates and Guardianships (prepare inventories, distributions, court accountings), determine date of death values, tax basis issues. Assist in preparation of fiduciary income tax returns, preparation of gift tax returns/federal estate tax returns. Obtain all information necessary to establish accounts including documents, assets, beneficiary details, tax fillings and assisting in establishing investment objectives. Maintain accurate data on all client files together will full documentation. Monitor compliance matters and maintain compliance with all internal policies and procedures as well as with regulatory and legal requirements. In conjunction with the Portfolio Manager, assist in the coordination of investment needs for clients, including cash management and asset allocation choices. Proactively provide professional service to satisfy client needs. Identify and resolve client issues arising in the course of administration of an account. Assist in developing Trust Company services and products. Maintain communication with attorneys, CPAs, etc. for potential trust business. Have a general knowledge of bank products and the ability to introduce trust clients to bank services to support new business for the Trust Company and the Bank Perform tasks/projects/duties as assigned Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations. Regular, predictable attendance is an essential requirement of this position EDUCATION and/or EXPERIENCE: Bachelor's Degree in Business Administration, Finance, or related field. JD or CPA preferred. Minimum 3-5 years background in Trust or related business E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran$34k-48k yearly est. 60d+ agoSr Support Services Analyst
Deltek Systems
Remote job
Responsibilities We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills. Job Summary As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency. Key Responsibilities: * Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues. * Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs. * Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. * Document all client interactions and solutions in the case tracking system. * Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase. * Mentor and assist junior analysts with inquiries and case resolutions. * Leverage AI tools to enhance support efficiency and effectiveness. Qualifications Required Qualifications: * 3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions. * Advanced knowledge of accounting principles and practices. * Strong problem-solving and troubleshooting skills. * Excellent communication skills, both written and verbal. * Ability to work effectively in a remote, collaborative team environment. * A proactive and positive attitude, with a willingness to learn and grow within the organization. Preferred Qualifications: * Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision). * Previous mentoring or leadership experience in a support environment. * Familiarity with AI-driven support tools and technologies. Why Join Deltek? At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company.$65k-95k yearly est. 60d+ agoHome Care Lead Service Coordinator
Addus Homecare
Columbus, OH
To apply via text, text 9845 to 334-###-####. This position is responsible for coordinating administrative business and other operational such as, but not limited to, HR, Payroll, A/P, scheduling direct service staff and resolving client issues. The Lead Service Coordinator will work directly with management, provide leadership, support, training and coverage to front end staff. Hours: Full Time: Monday through Friday 8 am - 5 pm. No On call. In office: Office location: Arcadia Home Care & Staffing 635 Park Meadow Road Ste 208 Westerville, OH 43081 At Addus we offer our team the best: Medical, Dental and Vision Benefits Continued Education Company matched 401K Daily Pay Monthly Bonus PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Answers phones, document detailed messages and direct all messages to appropriate parties Schedules employees as directed by client's care plan established upon intake. Provide Client Care. Able to cover a critical client who does not have a backup in place when an aide is unavailable. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Duties will include traveling into the community multiple times a week for marketing, recruiting and client support. Knowledge of opening and closing of the office. Monitor staff for position covered at all times. Notify supervisor of supplies to be ordered. Explain office policies to patients as needed. Process patient authorizations for treatment and consultations. Check all insurance for accuracy, make necessary phone calls. Serve as a role model for customer service and mentor support staff. Maintains a high degree of confidentiality at all times due to access to sensitive information. Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department. Follows all Medicare, Medicaid, and HIPAA regulations and requirements. Abides by all regulations, policies, procedures and standards. Performs other duties as assigned. Position Requirements & Competencies: Bachelor's degree in related field. 3 plus years of Health Care experience required. Strong communication skills and interpersonal skills Valid driver's license and proof of insurance is required Excellent Organization and Time-Management skills are required Excellent Communication and Grammar skills Computer proficiency - MS Office and experience with medical software Able to prioritize workload while remaining flexible Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9845 to 334-###-####. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:$34k-49k yearly est. 2d agoDental Field Sales Consultant
Renew Digital
Columbus, OH
WHAT YOU WILL DO: Because of our incredible growth, we are looking to add a full-time, experienced Field Sales Consultant. You will work closely with all department leaders and report to the VP of Sales while being responsible for driving sales growth by engaging directly with clients in their designated territory. This role focuses on building strong customer relationships, presenting tailored solutions, and closing sales through in-person visits and consultations. You will also have / do the following: Achieve sales target goals that are provided and have the ability to forecast using a sales pipeline. Daily interaction in the field with customers and potential customers. Time and Territory management skills. This is critical. Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by E-Mail. Maintain an updated knowledge of the organization's products, services, warranties, and customer service policies. Cultivate and protect existing revenue streams, while identifying opportunities to upsell new products to an assigned portfolio. Document and diagnose common customer needs and issues and translate those needs into actionable solutions to suggest leadership. Explain simply and clearly in response to customer questions and check for customer understanding and acceptance. Forward and escalate issues/customer feedback to relevant individuals. Troubleshoot client issues and escalate internally to mitigate churn risks. Collaborative and highly effective in partnering with internal teams for seamless support of clients. Nurture relationships with strategic accounts drive ongoing education and continued value of our products and services. Ability to conduct customer discovery (asking the right questions to discern the true current situation or to get to the true need they have) WHAT WE ARE LOOKING FOR: The Field Sales Consultant should be knowledgeable and be able to operate independently. Your background should also include: 2+ years of experience in an outside sales position and preferably in the dental industry. Proven history to achieve sales goals / targets in past sales positions. A customer focused mindset, ready to work through a customer's needs and help them identify the right solution for them. Strong customer service skills with ability to adapt to and respond to different types of personality when working with either customer or colleagues. Able to nimbly manage multiple clients with high-level client focus. Attention to detail and oriented toward executing work with consistency and accuracy. Exceptional communication, organizational, problem solving, and time management skills. Proficient Computer skills - Microsoft Office, including Excel and Word a must, as well as experience working in an ERP system. Team player attitude: being able to collaborate with other departments within Global Surgical to help resolve customer issues or needs, or address Global policy requirements, efficiently and effectively. Ability to explain complex concepts in a clear, simple manner to customers. WHO WE ARE: Renew Digital is the leading provider of high quality certified pre-owned cone beam 3D and panoramic / cephalometric X-ray equipment to dentists and dental specialists across the United States. Based outside of Atlanta, GA, we work to create an inclusive work environment and a culture that focuses on providing the highest level of customer service to our clients. BENEFITS: We strive to enrich the lives of our team and offer a variety of health and wellness benefits, paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER Renew Digital is an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Salary Description $80,000.00 annually$80k yearly 60d+ agoBenefit Advocate (Hybrid)
Patriot Growth Insurance Services and Partner Agencies
Remote job
About Strategic Benefits of Cincinnati, A Division of Patriot Growth Insurance Services: SBC is a full-service group benefits broker. As a local agency, we represent all major carriers to provide comprehensive employee benefit programs to our clients. We have over 700 group clients in the Greater Cincinnati area, ranging in size from 2 to nearly 1,000 employees. We partner proactively with our clients to assist them in meeting their benefit, health and wellness goals. We are a proud partner agency of Patriot Growth Insurance Services. Position Overview: A Benefit Advocate (BA) works in conjunction with a Benefit Consultant (BC) to deliver proactive service to their mutual group of clients (a book of business). The BA interacts with clients and their employees to resolve enrollment and termination issues, acts as liaison with insurance carriers, and develops employee communications. The BA assists the BC in working the renewal process. The BA practices discretionary decision-making daily. BAs must contribute to and flourish in a team environment and engage in regular professional development. Work Arrangement: This is a full-time, hybrid position reporting to our office located in Cincinnati, OH. Computer equipment will be provided by the company upon hire. Professional Responsibilities: Functions as the main point of contact for the employees of the groups, answering questions, resolving their issues, recording in database. Utilizes an efficient process for the timely processing of enrollments, terminations, recording all transactions in a database. Acts as a liaison with insurance carriers to resolve claims issues and assist with the appeals process. Develops group and employee communication tools, under the instruction of the BC, including but not limited to Benefit Brochures, Enrollment Packets, Compliance Packets, Presentations, Employee Navigator. Attends client meetings and presentations with the BC as needed to enhance the relationship and support the BC. Manages onsite employee FormFire enrollment processes. Utilizes systematic, reproducible processes such as checklists and branded template documents to advance and support the Strategic service model. Communicates thoroughly and clearly with all team members concerning client issues, renewals, and projects. Utilizes internal database to thoroughly record and document client issues/discussions. Actively participates in internal meetings, contributing appropriately in a collaborative manner. Exhibits behavior with internal team, external vendor partners and clients that intentionally advances the Strategic culture. Other duties and special projects as assigned. Qualifications and Requirements: Associate degree or commensurate business experience Minimum 1-3 years of experience in benefits focusing on customer service, benefits administration, claims or human resources Able to manage multiple projects simultaneously and successfully. Excellent interpersonal and communication skills (both oral and written) Proficient with use of Microsoft Office Suite and products A passion for being part of a team that drives our company to industry leadership Ability to establish and maintain effective working relationships with both peers and clients Authorized to work in the U.S. without sponsorship Why Patriot Growth Insurance Services? About Patriot: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************$34k-42k yearly est. 60d+ agoCustomer Success Manager
Influ2
Remote job
Influ2 brings your ABM to the contact-level. With Influ2, you can act on contact-level intent, reach specific buyers with ads, and make the revenue impact clear. 180+ enterprises and mid-market companies worldwide, including industry leaders such as Snowflake, Datadog, and Capgemini, love our technology. We hope you will love it too. As a Customer Success Manager at Influ2, you will be responsible for providing an excellent customer service experience and helping customers achieve their desired goals. Impeccable relational skills and readiness to create win/win environments for all parties you work with will drive your success in this role. What you'll do: Be the voice of the customer: You must prioritize maximizing customer satisfaction, retention, and growth. You should be able to understand the customers' business objectives and align them with Influ2's offerings. Act as a trusted advisor: Build and maintain trust-based relationships with our valued customers. This includes proactive engagement, active listening, and empathy. Also, serve as a go-to resource for their inquiries, concerns, and strategic discussions related to Marketing and Sales practices. Translate complex ideas into actionable steps: Articulate complex ideas clearly and tailor your communication style to different audiences, from mid-level members all the way up to C Suite. Identify critical insights: Analyze customer data and metrics to identify trends, insights, and areas for improvement. Demonstrate technical aptitude: You'll become a subject matter expert by learning the ins and outs of the product. Effectively identifying issues, troubleshooting, and offering customers solutions for resolution will be essential in this role. Ensure timely delivery of the projects and milestones: You may need to manage multiple customer accounts simultaneously, so strong organizational and project management skills are essential to prioritize tasks, set deadlines, and manage customer expectations. Partner with Sales, Marketing, and Product Development teams: You will work closely with cross-functional teams across various time zones to align goals, share customer insights, and drive coordinated efforts to deliver customer success. Participate in on-site customer visits: You'll occasionally meet with customers on-site to strengthen relationships, lead Executive Business Reviews (EBRs), deliver presentations, and facilitate strategic discussions. Experience: 3+ years in a Customer Success or Account Management role, ideally in a B2B SaaS environment. Experience with retention metrics, including planning and forecasting renewals and expansions 6+ months in advance, understanding their impact on key metrics, preparing pricing proposals and contracts, and tracking personal retention performance. Proven experience supporting US-based customers. Hands-on experience with BI tools (e.g., Looker, Tableau) and CRM platforms (e.g., Salesforce, HubSpot). Skills: Strategic communication: You are not scared to challenge customers, ask the hard questions, or provide out-of-the-box solutions. You have experience talking with C-Suite persona and clearly articulating value and ROI. Customer insights and data fluency: You're confident working with data to identify customer trends, measure performance, and turn client insights into actionable recommendations. Creative thinking: You do more than solve customer problems; you see challenges as opportunities for customers' growth and success. Your out-of-the-box thinking sets you apart as you address unique client issues and suggest process improvements. Business acumen: Understanding the business landscape, industry trends, and competitive landscape can help you provide strategic guidance to customers. A good grasp of financial concepts and the ability to link customer success to business outcomes will set you up for success in this role. Strong technical skills: As a product expert, you must understand how our customers can utilize Influ2's product to their fullest potential. Time management: Meetings, customer chats, team catch-ups, and various time zones. It's all about planning your day and setting priorities right. Curiosity: It's about always wanting to learn. It helps you stay updated, understand clients better, and make the job more interesting. At Influ2, we highly appreciate a wide range of experiences and backgrounds. So, even if your history doesn't perfectly match our list, we would still be delighted to receive your application and learn more about you! What's in it for you? Startup Environment. Influ2 has a flat organization without hierarchy in communication. Horizontal communication is encouraged, and everyone's opinion is essential. Working alongside a fast-growing team of professionals distributed among ten countries, setting the new global B2B advertising standard, already adopted by Fortune 500 companies. Flexible working environment when it comes to your schedule and location preference. We don't have fixed working hours. Choose where and when you work. Progressive commission structure and performance bonuses. Unlimited Vacation policy to ensure a healthy work-life balance. Generous Parental Leave and other well-structured PTO policies. Enjoy a well-rounded health package with comprehensive medical, dental, and vision coverage designed to support you. We've raised a total of $15 million in our Series A round, maintaining a cash-positive business for the past 18 months while achieving 50% growth. About Influ2 We're convinced that the diverse ideas and experiences every Influ2encer brings are the key to our success. To make sure our culture and products reflect this blend of viewpoints and backgrounds, there's no room for discrimination here. Our approach to hiring, training, promoting, and compensating individuals is grounded in merit and competence. We're committed to offering equal employment opportunities to all qualified individuals, no matter their race, age, religion, where they come from, gender identity or expression, sexual orientation, marital status, physical or mental disability, military or veteran status, or any other characteristic protected by law. Everyone at Influ2 plays a part in keeping our workplace welcoming and free from discrimination and harassment.$75k-116k yearly est. Auto-Apply 12d agoCustomer Service Representative
Nexarideexpress
Remote job
Customer Service Representative (Remote Full-Time) Company: Heritage Civil Works West Des Moines, IA heritagecivils.com About Us: Heritage Civil Works is a forward-thinking engineering firm focused on delivering smart, sustainable infrastructure solutions across the U.S. We pride ourselves on a strong commitment to client satisfaction, innovation, and a positive team culture. As we expand our operations, were seeking a dedicated and professional Customer Service Representative to support our growing team and client base. Position Overview: As a Customer Service Representative, you'll be the first point of contact for our clients, vendors, and internal stakeholders. Your role will involve answering inquiries, resolving issues, and ensuring a smooth and positive experience for every person you assist. You will work closely with our operations and project teams to provide timely, accurate information and support. Key Responsibilities: Respond promptly to customer inquiries via phone, email, and live chat Handle customer issues with professionalism, empathy, and efficiency Provide accurate information about services, schedules, and project updates Maintain detailed records of customer interactions in CRM systems Collaborate with internal departments to resolve client issues and requests Monitor incoming support tickets and ensure timely resolution Identify recurring customer concerns and escalate them when necessary Support onboarding of new clients and assist with documentation Represent the Heritage Civil Works brand with clarity and courtesy Requirements: Previous customer service or administrative experience (1+ years preferred) Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively Strong problem-solving skills and a proactive attitude Comfortable using digital tools and support platforms (e.g., CRM, email, chat tools) Reliable internet connection and a quiet remote working environment High school diploma or equivalent (Associate or Bachelors degree a plus) What We Offer: Remote flexibility work from anywhere Competitive hourly pay Full benefits package effective immediately (health, dental, vision, PTO) Provided equipment and IT support Ongoing training and development A supportive, mission-driven team environment Work Schedule: Monday to Friday Typical hours: 9:00 AM 5:00 PM (local time) Occasional flexibility available depending on team and project needs Join Us: If you're passionate about providing excellent service and being part of a company that values your voice and contributions, wed love to hear from you.$28k-37k yearly est. 60d+ agoDirector, Technical Success
Blackcloak LLC
Remote job
BlackCloak's mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients' digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. Ready to be on the front lines of cybersecurity? BlackCloak is looking for a sharp and proactive Director, Technical Success to lead our client-facing technical teams. In this critical leadership role, you'll be responsible for ensuring our customers' success by overseeing all aspects of our technical support and onboarding functions. The ideal candidate is a seasoned leader with a deep technical background and a passion for building and mentoring high-performing teams. You'll play a vital role in shaping our customer experience, driving operational excellence, and bridging the gap between our clients' needs and our product's capabilities. If you're passionate about customers, managing a team, protecting against cyber threats and you thrive in a fast-paced environment, we want to hear from you. What You Will Do * Team Leadership & Management: Lead, mentor, and coach a team of Technical Account Managers. Manage performance, conduct regular one-on-ones, and foster a positive, high-performing team culture. * Product Knowledge: Deeply understand the product's capabilities, especially from a security and/or technical perspective. * Onboarding & Implementation: Oversee the successful technical onboarding of all new clients onto our application. Ensure a smooth and efficient process that sets customers up for long-term success. * Reactive & Proactive Support: Manage a team that provides both reactive and proactive support. Ensure timely and effective resolution of customer issues and inquiries. * Scheduling & Operations: Create and manage a rotating team schedule that provides technical support coverage from 8 AM to 2 AM, Monday through Sunday. * Process Improvement: Identify opportunities to improve team efficiency, communication, and overall service quality. Develop and implement best practices for client support and issue resolution. * Customer Advocacy: Act as a point of escalation for high-priority customer issues. Advocate for customer needs internally, working closely with product, engineering, and sales teams to drive solutions and improve the customer experience. * Performance Metrics: Define, track, and report on key performance indicators (KPIs) for the team, such as response time, resolution time, support satisfaction scores (CSAT), and team productivity. What You Will Need to be Successful * 5+ years of direct experience in a customer support, solutions engineering, or similar technology role * 5+ years of relevant experience, preferably in areas such as information technology, cybersecurity, privacy, identity theft, fraud. * Experience working with executive level clients * Relevant industry certifications are highly desirable, such as GIAC (GCIH, GCFA), CISSP, or CompTIA Security+. * Ability to display highly developed customer service soft skills including empathy and relationship building skills * Ability to work under pressure, organize and prioritize responsibilities * Ability to work in a remote environment with a high degree autonomy * Attention to detail and accuracy is a must * Exceptional verbal and written communication skills; must be able to resolve client issues via phone (speaking) and/or email * Excellent problem-solving skills and the ability to communicate complex technical concepts to both technical and non-technical audiences. * Willingness to travel in limited circumstances $165,000 - $175,000 a year Final offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. About BlackCloak BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak's generous benefits package for full-time employees includes: * 100% Remote Company, within the USA * Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents. * Health Savings Account with company contribution for eligible medical plans. * Flexible Vacation Plan * 10 Paid Company Holidays * 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance * 401k with Traditional and Roth options, including employer match. * Company Equity * Paid Parental and Pregnancy Recovery Leave * Company and team off-sites and virtual events throughout the year * Home office stipend We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Learn More about Us Website: ********************* LinkedIn: /blackcloak Twitter: @BlackCloakCyber White Paper: ******************************************************************************************************* #liremote$165k-175k yearly 37d agoSales Associate - Remote NV
Globe Life Ail
Remote job
Sales Associate Supervisor - Remote / Work From Home 💼 Full-Time | Weekly Pay | Advancement Opportunities About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture. Perks & Benefits Weekly performance based pay + bonuses Flexible schedule - work from home Full training provided, no experience required Career advancement opportunities Team trips, contests, and events Supportive and positive work environment Job Responsibilities Provide outstanding customer service via phone, video, and email Assist clients with benefits enrollment and account questions Handle confidential information with professionalism Resolve client issues and follow up promptly Maintain accurate records and documentation Requirements Excellent communication & listening skills Self-motivated, adaptable, and reliable Positive attitude and willingness to learn Comfortable working in a remote environment Pay & Career Growth Average first-year earnings: $62k-$80k Annual earning potential grows by ~$25k per year Merit-based promotions - leadership opportunities available 📌 Apply Today! Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps. Equal Opportunity Employer This Opportunity is Perfect For: If you're a recent graduate or seeking a career change with a focus on work-life balance, professional growth, and uncapped earning potential, this is your opportunity to achieve your goals. New College Graduates: Launch a successful career in an industry that values people and potential over experience. Career Changers: Transition to a role offering professional growth, stability, and rewards for hard work. Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities$28k-34k yearly est. Auto-Apply 11d agoAdvisor II - Foreign Exchange
City National Bank
Remote job
WHAT IS THE OPPORTUNITY? This colleague is responsible for meeting sales goals by servicing existing foreign exchange clients, selling new FX services to existing clients as appropriate and, depending on level, identifying and bringing in new clients. WHAT WILL YOU DO? * Work closely with relationship managers to identify, discuss, and enable foreign exchange products and services to the bank's current clients and prospects * Provide pricing support and cover for all non-dollar denominated activity per pricing policy. Adheres to bank foreign exchange policies * Develop FX marketing and presentation materials * Monitor and support the bank's efforts to ensure fair and competitive pricing as defined in the FX pricing policy. * Act as initial contact for sales of electronic trading systems. * Interface with various operations units to ensure that FX client issues and concerns are addressed. * Interface with credit and legal teams to ensure timely approval and execution of legal documents (such as ISDA) * Consult and work jointly with the FX Sales Manager and Team Leads to develop new strategies for expansion of FX client base to new areas of expertise. * Involved with special projects, new product and service development and enhancements * Maintain current knowledge of all bank products and services, analyzes customer needs and cross-sells products to fit those needs. * Maintain a proactive commitment to established bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Affirmative Action. * Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * Minimum 4 years of experience in Foreign Exchange and/or capital markets sales and analysis * Minimum 4 years of experience using financial market-related software systems. *Additional Qualifications* * Must have basic FX knowledge, including quotations, products (spots, forwards, options, swaps), arbitrage calculations between FX and global interest rates, risk management (identifying FX risks, understanding clients' risk appetites, and offering best solutions), together with excellent verbal/written communication skills sufficient to interact with all levels of bank personnel and customers. * Demonstrated use of effective sales, communication and presentation skills required, consistently proving accountability of his/her own work and building trust with internal and external clients. * Requires pro-active interpersonal and business development skills to work with Business Development Officers and Relationship Managers to service CNB foreign exchange clients. * Maintains knowledge required to serve as alternate contact for portfolio of clients for Senior Advisors and Team Leaders. * Good organizational skills and attention to details with the ability to handle multiple tasks simultaneously. * Must have computer literacy, with proficiency on Microsoft Office Excel and Powerpoint skills, to create, digest and improve accurate reports and presentations for sales activity and growth. * FX sales background in the entertainment, small businesses and real estate industries will be a plus, since these are the majority of the clients. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-JR1 \#CR-JR$111.4k-189.7k yearly 60d+ agoCash Management Solutions Officer
JPMC
Columbus, OH
ou are responsible for providing Cash Management solutions to branch managed customers/prospects over the phone and for providing Cash Management assistance to the Small Business Specialist. You have found the right team. As a Cash Management Solution Officer within Business Banking, you are responsible for participating in various projects and pilots results for the branch managed segment Job Responsibilities Works with Business Relationship Managers with the development of new profitable Cash Management business while maintaining and growing the existing portfolio, via the phone Leverages core knowledge to recommend and promote Cash Management solutions to clients and prospects while working within the risk parameters that protect the bank Conveys a professional, knowledgeable and confident demeanor over the phone Regarded as the subject matter expert on Chase Business Online and One Card with Rewards. Performs onboarding of clients with professionalism and skill Builds collaborative internal relationships to develop and foster partnerships with assigned relationship managers, Area Managers, Market Managers, Divisional Directors and cross functional partners. Actively participates in partner meetings and communicates key Cash Management messages timely and accurately Manages customer expectations by communicating upfront timelines and deliverables. Partners with the client to ensure a successful implementation of Cash Management products Protects the firm by applying sound risk management protocols and adhering to regulatory requirements; Takes ownership of escalated Cash Management client issues and leverages the appropriate resources to champion results Required qualifications, capabilities, and skills One year experience in Cash Management/Treasury Services or related business experience General knowledge of Cash Management products/solutions Bachelor's Degree in Finance or related field Relationship Building - Ability to build relationships with clients and internal partners via the phone. Ability to influence those outside of direct management control. Marketing Expertise - Ability to leverage knowledge to proactively and creatively present solutions to clients and prospects. Business Acumen - Ability to understand the overarching Cash Management business environment both internally and externally. Ability to manage business results in alignment with strategic objectives. Time Management - Ability to establish and consistently follow a disciplined process to plan activities, manage time and accomplish tasks and objectives.$79k-128k yearly est. Auto-Apply 60d+ agoSenior Research Director, Patient Experience - Direct to Patient Observational Research
Invitrogen Holdings
Remote job
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. Evidera's Patient-Centered Research (PCR) group is responsible for patient experience and insight research to support product development. Our work has helped identify and clarify unmet clinical needs, assess burden of illness and evaluate patient outcomes, preference and/or adherence, while supporting promotional and labeling claims on a global scale. This is a fully remote, home based position. Position Overview: Recognized expert in for direct to patient observational studies, in particular surveys with high external visibility and strong track record of publications and presentations. Maintains an established line of research and a presence in the research community and expertise and provides senior level mentorship and oversight of junior scientific staff. Contributes to financial performance of the Patient-Centered Research (PCR) organization within Evidera including inputting into business and strategic development. Principal Duties and Responsibilities: Research Project Delivery Develops and maintains individual research portfolio Responsible for ultimate quality of client deliverables Responsible for maintaining efficient use of project team resources and delivering within established project budget Develops proposals, drafting complex steps for scientific integrity to ensure methodological and strategic aspects Science: Serve as internal consultation resource and provides senior level oversight to staff for project work and relevant methods and regulatory issues Maintain high external visibility as recognized leader in field through track record of publications and presentations Maintain an established line of research and expertise in health preference research Oversees quantitative and qualitative analyses and leads those analyses, interprets results, and oversees other project staff in completion of related deliverables. Drives scientific excellence and innovation throughout the PCR organization Strategy/Consulting: Actively participates in the development of PCR scientific direction and goals Provides high level consultation with regulatory bodies and science boards Develops innovative science strategies and collaborative projects Works across Evidera business units to develop innovative solutions to client issues Supports business development through participation in client outreach Managerial Duties: Participates in recruitment process - particularly for junior PI level personnel May supervise mid-high level scientific staff Participate in maintaining the scientific quality of the PCR staff through providing training and through establishing benchmarks of scientific excellence Education, Professional Skills & Experience: PhD and 10+ years' experience or MA and 15+ years' experience or equivalent thereof in health outcomes and patient-centered research related field which includes significant recent consulting experience with internal and external clients Demonstrated track record of delivering on scientific outputs, in particular, peer review publication Strong networking skills, will deliver on business development MS Word, PPT, Excel; familiarity with SAS or similar data analysis software Ability to lead project teams through innovative, complex and collaborative projects Ability to work across Evidera business units Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! **************************** Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.$85k-138k yearly est. Auto-Apply 60d+ agoSenior Sap Consultant
Teksystems
Remote job
In this role, you'll be responsible for providing expertise and support for SAP Extended Warehouse Management (EWM) projects, which includes analyzing business requirements, configuring EWM modules, and collaborating with cross-functional teams to deliver high-quality solutions to clients. If you're flexible, versatile, and even-keeled, with the ability to shift smoothly as priorities and demands change, this may be a great opportunity for you. Key Responsibilities: Collaborates with clients and business stakeholders to gather and analyze transportation management requirements. Translates business requirements into functional specifications for SAP EWM implementation and customization. Hands on configuration with SAP EWM modules based on business requirements, including transportation planning, freight order management, carrier selection, and tendering. Customizes SAP EWM to meet specific client needs, such as defining transportation zones, carrier profiles, rates, and optimization rules. Develops test scenarios and performs functional testing to ensure the proper functioning of SAP EWM configurations and customizations. Identifies and resolves issues, defects, and gaps during the testing phase to ensure high-quality deliverables. Creates user manuals, configuration guides, and training materials for SAP EWM processes and functionalities. Works closely with cross-functional teams, including project managers, solution architects, developers, and functional consultants to ensure seamless integration of SAP EWM with other modules (e.g., SAP ECC, S/4HANA, etc.). Provides timely support and resolution to client issues related to SAP EWM functionality, configuration, and data. Collaborates with technical teams to investigate and resolve technical issues impacting SAP EWM functionality, as well as to support system integration, data migration, and interface development. Stays up to date on the latest SAP EWM functionality, enhancements, and best practices. Fosters continuous improvement by proactively identifying opportunities for process improvement and optimization with SAP EWM. Works with assigned team lead, architect, and project team as required. Is actively involved in end-to-end testing and go-live activities. Creates documentation of business requirements, specifications, test scripts, and other vital documents during the project life cycle. Required/Desired Qualifications: Relevant professional experience and/or education in logistics, distribution, MIS, IT, or other related field. 7-10 years of SAP EWM functional experience, hands on configuration Must be willing to travel 25-50% Must be eligible to obtain a US security clearance (Public Trust) for this position Specific skills, knowledge, and abilities: Must be a self-starter and problem solver, capable of functioning in a dynamic, fast-paced, change-oriented environment. Strong organizational and analytical skills, with a strong attention to detail. Collaborative team player with the ability to connect and work with employees at all levels. Excellent written and verbal communication skills. Ability to quickly learn SAP functionality, specifically (but not solely). Ability to communicate with team members of a variety of backgrounds and skill sets. Skills Sap EWM Top Skills Details Sap EWM Job Type & Location This is a Contract position based out of New Cumberland, PA. Pay and Benefits The pay range for this position is $60.00 - $100.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.$60-100 hourly 3d agoSenior Consultant, Cloud Services - Core Consulting
Coalfire Systems Inc.
Remote job
About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients' hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Position Summary Join Our Team as a Senior Cloud Services Consultant! Are you passionate about cloud technology and eager to make a significant impact? As a Senior Cloud Services Consultant, you'll play a crucial role in driving customer success by understanding our clients' businesses and delivering innovative cloud solutions. This is your chance to join a dynamic team and help shape the future of cloud services!What You'll Do Lead Exciting Cloud Projects: Take charge of large-scale cloud engagements, whether starting from scratch (greenfield) or improving existing setups (brownfield). Be the Go-To Expert: Provide both subject matter expertise and project management skills, serving as the main point of contact for our engagement teams. Ensure Compliance: Design and operate compliance monitoring activities to meet internal security policies and applicable laws. Shape Cloud Strategies: Contribute to cloud program management, service delivery models, and strategic planning. Create Impactful Reports: Develop and review reports and presentations for both technical and executive audiences. Mentor and Grow Talent: Provide mentorship and coaching to help staff enhance their technical and consulting skills. Manage Risks and Progress: Keep stakeholders informed about progress and expected outcomes while managing risks effectively. Stay Ahead of Trends: Leverage industry knowledge to identify and address engagement and client service issues. Collaborate Closely: Work with engagement managers to co-lead and own multiple parts of the engagement delivery. Deliver Quality Services: Ensure high-quality work products are delivered within expected timeframes and budgets. Engage with Clients: Develop client cloud and security strategies, perform reviews of cloud configurations, and document requirements clearly. Design Compliant Solutions: Assist in designing Federal and Defense compliant cloud infrastructure and solutions. Advise on Technology Stacks: Provide guidance on AWS, Azure, and GCP platforms. Build Relationships: Work with prospective clients to identify opportunities, scope engagements, and build strong relationships. Why You'll Love Working Here: Flexible Remote Work: Enjoy a fully remote position with a work arrangement designed to maximize productivity while maintaining strong team connections. Collaborative Culture: Join a team that values effective communication, clear documentation, and a collaborative atmosphere where everyone can thrive. Focus on Outcomes: We prioritize outcomes over hours worked, offering a management style that sets context rather than asserting control. Work-Life Balance: Emphasis on work-life balance and flexibility, with dedicated channels for casual conversation and connection. Travel Opportunities: Occasionally travel (10-20%) to customer locations in the US and internationally. What You'll Bring Excellent Skills: Strong communication, organizational, and problem-solving skills. Extensive Experience: Bachelor's degree (four-year college or university) or equivalent combination of education and work experience. 6+ years of security systems engineering and architecture experience, and 5+ years supporting cloud architecture in AWS, Azure, or GCP. Framework Familiarity: Knowledge of frameworks like FedRAMP, FISMA, CMMC, SOC, ISO, HIPAA, HITRUST, PCI, etc. Professional Services Experience: Previous experience supporting clients within a professional services organization. Technical Expertise: Deep knowledge of AWS, Azure, or GCP platform capabilities and services. Critical Thinking: Ability to balance security requirements with mission needs and make risk-based recommendations Project Management: Fundamental understanding of popular project oversight and management principles such as Agile, Scrum, and Waterfall. Bonus Points Certifications: CISSP, CISM, CISA, AWS Solutions Architect - Professional, Azure Solutions Architect Expert, Google Cloud - Professional Cloud Architect, GIAC Public Cloud Security, PMP. Networking Experience: Cloud-based networking experience with tools like Palo Alto, Cisco ASAv, VPC peering, Transit Gateway, etc. Technical Tools: Experience with Visio, Jira, or MS Project. Encryption Knowledge: Understanding of encryption technologies (TLS/SSL, encryption, PKI). Coding: Terraform, CloudFormation, Python, Powershell, Bash Ready to make a difference and grow your career in cloud services? Apply now and join our team of passionate professionals!Why You'll Want to Join Us At Coalfire, you'll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you'll work most effectively - whether you're at home or an office. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at *****************************.$95k-123k yearly est. Auto-Apply 60d+ agoMySQL Server Database Administrator - REMOTE
Fortified Data
Remote job
Career Opportunity MySQL Server Database Administrator Fortified Data is a fast-growing, fully remote database services company helping organizations worldwide optimize their most critical data environments. As trusted advisors in database management, administration, and strategic consulting, we partner with clients to design solutions that don't just solve today's challenges-they scale for tomorrow's growth. Our team brings deep expertise across high-volume, mission-critical systems, and we're known for translating complex technical problems into clear, actionable business strategies. We don't just manage databases-we elevate data engagements and transform technology environments. We've built a collaborative, curious culture where your expertise matters, your growth is supported, and your impact is real-from anywhere. Fortified Data is an equal-opportunity employer. Eligible candidates must provide evidence of legal working status for any employer in the U.S. Job Summary Fortified Data is currently seeking a MySQL Database Administrator (DBA) who will play an integral role within the technical service delivery team. The MySQL DBA will be responsible for effectively designing, managing, and supporting MySQL database systems for clients. As the MySQL DBA, you will take ownership of ensuring the stability, reliability, predictability, availability, and performance of our clients' MySQL databases. Duties & Essential Job Functions Manage priority of inbound support requests Respond to client issues within targeted response times specified in SLA (service level agreement) Resolve database integrity issues, performance issues, blocking and deadlocking issues, replication issues, connectivity issues, and security issues specific to MySQL. Communicate ticket status with team members and clients Document in detail the resolution of each issue within our Ticket Management System Enter time spent with clients in real-time Be an escalation point during critical client events as part of a 24 x 7 team Plan and perform the installation of MySQL Database application software, patches, and services packs Proactive database monitoring and maintenance for MySQL databases Ensure the integrity and security of client MySQL databases Consolidate and tune MySQL databases for optimal performance Perform backups and restores for MySQL databases MySQL database performance monitoring, optimization, and tuning Implement and support systems for high availability and disaster recovery for MySQL databases (e.g., replication, clustering, failover solutions) Generate and maintain scripts to support MySQL DB creation, schemas, automate tasks, and related activities Perform root cause analysis, document, and present findings to clients for MySQL-related issues Update internal processes and support documentation related to MySQL databases Mentor Junior DBAs in MySQL administration Interest in Conducting Internal Lunch Learns specifically on MySQL topics Interest in Publishing BLOGs and White Papers focused on MySQL technologies and best practices. Experience Required Experience: Demonstrated experience in MySQL Database Administration to include experience with: 4-6+ years of MySQL Database Administration experience MySQL versions 5.7, 8.0, and 8.4 (or later) Advanced installation, configuration, and patching of MySQL database software MySQL replication technologies including master-slave, group replication, and InnoDB Cluster Backup and recovery strategies using tools such as mysqldump, Percona XtraBackup, or MySQL Enterprise Backup High availability and disaster recovery implementation Proficiency with MySQL Query Language (SQL) and query optimization Performance tuning including query optimization, index design, and explain plan analysis Understanding of InnoDB storage engine, buffer pool management, and locking mechanisms Effective utilization of Performance Schema, MySQL Enterprise Monitor, or third-party monitoring tools (Prometheus, Grafana, Zabbix) Implementation of MySQL security models including authentication, authorization, and encryption at rest and in transit Understanding of ACID principles and transaction management Intermediate knowledge of Linux and Windows Server operating systems Basic understanding of network configurations, subnets, and firewalls Preferred Experience: Preference will be given to candidates with experience in: 1+ years PostgreSQL administration experience including installation, configuration, and basic performance tuning Python, Bash, or Shell scripting for database automation Prior experience with a Managed Services Provider Demonstrated experience with data extraction, manipulation, and ETL processes Working knowledge of cloud-based database services (AWS RDS/Aurora, Google Cloud SQL, or Azure Database for MySQL) Experience with containerized databases (Docker, Kubernetes) MySQL automation and infrastructure-as-code tools (Ansible, Terraform) MySQL Workbench, Zabbix, and advanced Performance Schema utilization Experience with database migration tools and strategies MySQL clustering solutions (InnoDB Cluster, Galera) 1+ years Oracle or PostgreSQL database administration experience (bonus but not required) 1+ years MS SQL Server database administration experience (bonus but not required) Required Attributes Customer Service: Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction. Respects all internal and external customers and uses a team approach when dealing with customers to exceeding customer expectations. Ability to Multi-Task: Proven ability to manage multiple issues and/or projects successfully bringing them all to resolution in a timely manner. Problem Solving: Anticipates problems, recognizes and accurately evaluates the signs of a problem and analyzes current procedures for possible improvements. Detail Oriented: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Automation / Tools: Proficient in use of all Microsoft Office software applications including Outlook, Word, PowerPoint, and Excel. Willingness and ability to learn and implement new software applications and technologies. Work Environment We are a 100% remote company Occasional travel possible$67k-91k yearly est. 29d agoGlobal Trade Analyst
Vigilant GTS
Remote job
Job Title: Global Trade Analyst Department: Operations Reports To: Account Manager Employment Type: Full Time Salary Range: $60,000 to $80,000 annually (a successful candidate's compensation will be determined after taking factors into consideration such as a candidate's experience, skill set, and education). Benefits: Company offers health insurance with Health Savings Account (HSA) & Flexible Spending Account (FSA), vision, dental & supplemental insurance plans, along with company paid STD, LTD, Life Insurance/AD&D, Employee Assistance Program (EAP) and Employee Perks Program; 401K plan with company match. Company Core Values: Our people are our greatest competitive advantage Quality over quantity Passionate Experts / “Can do” attitude Integrity Respect Communication Accountability Positivity Position Summary: This role will work closely with the management team as an extension of our client's global trade compliance organization to ensure the legal compliance of various global trade activities per our client's established policies and procedures. This position is responsible ensuring the client's global export and import activities are done in a timely and compliant manner, including the determination of their ECCN and HTS classifications. This position requires the individual to be self-motivated, have a high attention to detail with a passionate can-do attitude. Working from home requires the individual to hold themselves accountable and work efficiently with limited supervision. Primary Job Responsibilities: Identify and classify with accurate Export (ECCN) classifications for the client's products. Identify and classify with accurate Import (HTS, HS) classifications on client's products, providing the respective PGA, FTA, and Duty information as required by the client. Processing of daily export and import operational transactions, per the client's policies and procedures. Responsible for monitoring queues and disposition thereof in a timely manner ensuring that all items are worked through to completion or escalated, as necessary. Ensure work product is at the highest level of accuracy and timeliness. Other Representative Job Duties may include: May perform due diligence checks and clearances on blocked orders and parties while monitoring blocked order queues in the client's global trade system. May work with client's customs broker to assist in import clearance issues, perform post-entry amendments, and fulfill PGA licensing requirements per the client's policies and procedures. Review/audit import and export transactions to ensure accuracy and compliance with the various regulations. Responsible for working with Scientists and Engineers to ensure products are classified properly, if necessary. Responsible for executing Export and Import controls as directed by the Client's Policies, Processes and Procedures Responsible for immediately reporting any account technical issue(s) (i.e., enterprise software, proprietary screening software). Responsible for monitoring client and Vigilant emails. Timely escalation of any client issues that you are unable to resolve. Execution of any additional requirements per client's processes and policies. Must continue to study relevant federal regulations and to continue learning in a rapidly changing regulatory environment. Required Knowledge, Skills and Experience Bachelor's Degree preferred in Business or related field. Professional Experience: Minimum 1 to 3 years' experience in a global trade compliance environment. Experienced with US ECCN and USHTS Classification along with Export License Determination. Proficient with import and export trade compliance processes, policies, and controls. Knowledge of global trade automation solutions (Oracle GTM, Amber Road, Etc.…) Strong attention to detail skills. Excellent analytical and organizational skills with the ability to perform the day-to-day account activities independently with minimal supervision. Must be able to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements. Proficient with Microsoft Office products including, but not limited to, Outlook, Excel, and Word. Ability to communicate (verbally and written) effectively with clients, coworkers and senior leadership. Ability to work effectively with teams of staff from Vigilant, partners, and clients. Strong customer relationship skills. Ability to work cross-functionally with Sales, Finance, IT, Import and Export personnel, Operations and Legal executives to achieve business objectives. Professional Certificates, Licenses, and Training a plus.$60k-80k yearly 53d agoPower Systems Test Engineer - Relay Engineer
Resa Power
Delaware, OH
The primary purpose of this position is to provide applied electrical engineering and technical expertise for customers in the areas of power systems studies, power quality analysis, installation, startup, maintenance, and repair. Responsibilities * Complete Power Systems Tech duties including but not limited to: * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems. * MCC's, Breakers and moderately complex relay calibration and power metering. Test and calibrate electro-mechanical and solid-state relay. * Low, Medium and High voltage switchgear and circuit breaker testing. * Install, commission, test, and maintain protective relaying equipment, including relay panels, transformers, and circuit breakers. * Develop and document standardized commissioning, testing, and maintenance procedures for relay systems. * Perform functional testing of substation control circuits to validate proper relay operation. * Create relay macros and testing routines to confirm system protection and control configurations. * Execute end-to-end relay testing with specialized software, identifying relay behavior based on fault conditions. * Review relay settings and logic equations to ensure alignment with design requirements. * Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. * Perform power system engineering assessments of electric power systems in the areas of proficiency of protection, short-circuit calculation, arc-flash hazard analysis, design improvements of medium- and low-voltage electrical distribution systems. * Assess results and prepare written report of findings, proposals, and improvement solutions. * Perform electrical design improvements primarily to support upgrades of facilities' electrical distribution system in conjunction with needs determined in the assessment stage. * Meet customers on-site and review and identify their needs. * Provide Engineering cost estimates and bid proposals. * Utilize Engineering skills and applicable codes and standards to implement electrical systems that are safe, dependable, and cost-effective. * Provide technical support and quality control for assigned projects. * Proficient in reading and accurately interpreting power system wiring diagrams including DC elementary drawings. * Must be able to work safely and adhere to all electrical safety procedures. * Solid theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Work will require flexible hours, weekends and holidays along with the availability to work out of town as needed. * All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by manager. Required Experience and Qualifications: * Associate's degree in related field or experience equivalency and a minimum of 3 years related experience or pursuing a Bachelor's in Electrical Engineering. * Previous professional experience in power engineering studies and design experience in industrial projects is preferred. * Experience with electric power systems, short-circuit, protective coordination, load flow, arc flash hazard analysis. * Knowledge of a power system analysis software * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Proven skills in written and oral communication of technical topics. * Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates. * Interpret specs to our customer requests to design technical solutions. * Short-Circuit, LV/MV Coordination, Arc Flash. * Ability to run medium studies and projects unassisted. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Strong communication (written and oral). * Able to meet deadlines and handle multiple tasks. * Able to work with various people throughout the organization-Customer Focused. * Focus on accuracy and efficiencies. * For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information Travel: Up to 70%, Non-union Location: US- Nationwide Compensation: $33-47 an hour (depending on experience). Full benefits including medical, dental, vision, company paid life insurance, Employee Ownership Plan, matching 401k, and paid time off. Daily meal and incidentals per diem available when traveling for overnight work. Benefits: Full benefits including medical insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Also responsible for completing computer work. Relocation: Relocation assistance available for highly qualified candidates. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.$33-47 hourly 38d agoConversion Project Manager
Bloomerang
Remote job
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what's possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role As a Conversion Project Manager at Bloomerang, you are the first point of contact after the Sales process for clients converting existing data into Bloomerang. You will work closely with new clients to ensure the successful conversion of donor data from their current systems into Bloomerang in alignment with specified project timelines according to organization goals. With the ultimate goal of bringing best practices to life, we depend on our Conversion Project Managers to position clients for fundraising success within Bloomerang solutions. What You Will Do Guide new clients through their conversion journey. Manage a full project load of clients, ensuring on-time project deliverables. Facilitate check-in calls and virtual meetings during each phase of a conversion with the client. Partner with the Conversion Technical Services teams to identify and resolve anomalies in client data through the submission of data revision requests when necessary. Evaluate, document, and escalate any client issues or concerns that arise throughout the conversion journey. Successfully manage a full project load, ensuring conversion milestones are consistently met. Demonstrated ability to make decisions and problem-solve common to complex conversion issues independently in the best interest of clients. Maintain a 90% average on-time delivery record for completed conversions Maintain an average CSAT score of 88% or higher in Top 2 ratings What You Need to Succeed Project Management experience (preferably in an external client-facing role) Excellent written and verbal communication skills Data migration and/or conversion experience at a SaaS company Technical skills (familiar with relational tables and databases) Nice to Have But Not Required Nonprofit knowledge Benefits Health + Wellness You'll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. Time Off You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more! 401k You'll receive a 401k match to help invest in your future. Equipment Everything you need to be successful, shipped right to your door. You got this. We got you. Compensation The salary range for this position is $53,500 - $60,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws Location This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. Accommodations Applicants who require accommodations may contact ********************** to request an accommodation in completing an application. Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.$53.5k-60k yearly Auto-Apply 6d ago