Client Satisfaction jobs near me - 1,155 jobs

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Columbus Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Responsive recruiter KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system. MISSION We're on a mission to help the world make clear and informed hiring decisions. VALUE In order to achieve our mission, our team exhibits the behaviors and core values aligned with it. *********************************** Customer Focused: We are customer-focused and results-driven. Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders: We are passionate investigators for discovery and truth. Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about. IMPACT As a small, agile company, we seek high performers who appreciate that their effort will directly impact our customers and help shape the next evolution of background investigations. Are you a highly organized and detail-oriented professional who thrives in a fast-paced environment? Do you enjoy ensuring smooth communication between departments and maintaining accurate, precise information? KENTECH Consulting Inc. is seeking a customer-focused Intake Specialist to serve as the first point of contact in our background investigation process. In this role, you will play a critical part in ensuring timely and efficient service delivery by facilitating seamless case intake and handoff. Key Responsibilities • Case Intake and Data Management, serve as the initial point of contact for incoming background check requests, ensuring accurate data capture and case setup. • Interdepartmental Coordination, work closely with Investigative Analysts and Verifications teams to ensure smooth handoffs and consistency in service delivery. • Data Validation and Accuracy, review and validate incoming client information and address missing details to minimize delays. • Case Management and Record Keeping, maintain accurate intake records in ClarityIQ, our case management system. • Prioritization and Time Management, manage intake tasks based on client requirements, service standards, and deadlines. • Client Communication and Support, engage with clients to clarify initial information and support strong relationships and proactive communication. • Process Improvement, contribute to enhancements in intake processes to improve efficiency and client satisfaction. Qualifications and Experience • One or more years of experience in intake, customer service, or administrative roles. Experience in healthcare, social services, legal, or background screening is a plus. • Strong attention to detail and accuracy in data entry and record keeping. • Effective written and verbal communication skills with a customer-first mindset. • Tech savvy, comfortable using case management systems or CRM software. Experience with ClarityIQ is a plus. • Ability to adapt to evolving processes and priorities in a dynamic work environment. Desired Soft Skills • Critical thinking and the ability to evaluate information accurately and make informed decisions. • Clear communication in both verbal and written interactions with clients and team members. • Strong attention to detail and commitment to accurate data handling. • Team collaboration and the ability to work cooperatively across departments. • Problem solving with a proactive approach to addressing challenges and improving processes. Why Join KENTECH? • Remote and flexible work that allows you to support a fast-growing team. • Professional development opportunities and training for career growth. • The chance to make a meaningful impact in a mission-driven company that values accuracy, efficiency, and innovation. Apply Now If you are a detail-oriented professional with a passion for client service and operational efficiency, we want to hear from you. KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 🌐 WHO WE ARE KENTECH Consulting, Inc. is a premier U.S.-based background investigation solutions firm and licensed Private Detective Agency. Our team of investigative experts blends cutting-edge technology with industry insight to deliver fast, accurate, and comprehensive reports. With deep cross-industry experience, we provide fully compliant investigative services that meet the high demands of today's business environment. 🔎 WHAT WE DO We offer customized background screening solutions tailored to meet the needs of diverse industries. Our advanced tools and digital platforms allow us to conduct background and security checks up to 75% faster than traditional methods. With real-time access to over 500 million records, KENTECH is a trusted authority in background checking technology across the U.S. 🌟 OUR VISION To help the world make clear and informed decisions. 🎯 OUR MISSION To deliver fast, accurate, and secure background investigations on a global scale-supporting safer hiring decisions and stronger communities. 🚀 CAREERS AT KENTECH We're building a team of remarkable individuals who are: ✅ Critical thinkers and problem solvers who see challenges as opportunities ✅ Driven professionals who create meaningful impact through their ideas and results ✅ Mission-driven collaborators who believe in the power of digital identity to create safer environments ✅ Naturally curious and eager to innovate in an ever-changing landscape ✅ Team players who believe in the value of camaraderie, laughter, and high standards 💼 WHO THRIVES HERE? People who never back down from a tough challenge Professionals who bring their best every day-and uplift others around them Individuals who value purpose, performance, and a good laugh Teammates who want to shape the future of digital security and identification You, if you're reading this and thinking: “This sounds like my kind of place.” 🎉 YOUR NEXT CHAPTER STARTS HERE Ready to do work that matters with people who care? Explore our current openings-your future team is waiting.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

Title Client Support Services Manager Secondary Title Group / Grade J Classification Managerial/Supervisory Overtime Eligible Exempt Division Operations & Finance Differentials N/A Department Information Technology Services Reports To Chief Information Officer Supervision Received Works under the general supervision of the Chief Information Officer Supervisory Responsibility Supervises Management, Administrative/Confidential, Faculty, Classified, Student, Volunteer, and/or Temporary Staff of assigned department(s). Position Summary The Manager of Client Support Services oversees the daily operations of the client support team, ensuring the efficient and effective delivery of technical and customer service to internal and external users. This position provides leadership and direction to staff, develops and implements support processes, and monitors service performance to maintain high levels of client satisfaction. The role collaborates with Information Technology leadership and cross-departmental stakeholders to align support services with institutional goals, resolve complex service issues, and promote continuous improvement in client experience and operational efficiency. 1. Leadership & Management * Supervise and lead Client Support Services staff, including hiring, training, coaching, and performance evaluations. * Develop a collaborative, service-oriented culture that emphasizes accountability, communication, and continuous improvement. * Oversee workload distribution and scheduling to maintain consistent service coverage across all campuses. * Manage employee relations matters and coordinate professional development opportunities in accordance with HR policies. 2. Service Delivery & Quality Assurance * Manage daily client support operations to ensure timely and effective technical assistance for college users. * Oversee complex or escalated service issues requiring advanced troubleshooting or coordination with other IT teams. * Establish, document, and maintain service standards and procedures that promote consistency and efficiency. * Monitor key performance indicators, prepare reports, and recommend improvements based on data analysis. 3. Process Improvement & Strategic Planning * Evaluate and optimize workflows, technologies, and departmental practices to increase efficiency and service quality. * Collaborate with IT leadership in developing and implementing goals aligned with institutional priorities. * Maintain accurate and current documentation for procedures, policies, and knowledge bases. 4. Collaboration & Stakeholder Communication * Serve as a liaison between the Client Support Services team, IT units, and other college departments. * Communicate proactively regarding projects, system maintenance, and technology initiatives. * Represent Client Support Services on institutional committees and workgroups. 5. Other Duties as Assigned * Participate in professional development and college-wide initiatives supporting institutional goals. * May participate in College committees as assigned * Engages in professional growth opportunities as assigned * ·Performs other duties as assigned Institutional Expectations * Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage. * Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds. * Participates in recruitment and retention of students at an individual and institutional level in promotion of student success. * Embraces and leverages appropriate technology to accomplish job functions. * Provides high quality, effective service through learning and continuous improvement. 1. Minimum Qualifications * Education - An Associate's degree in Business Administration, Management, Communications, Computer Science, or a related field. * Experience - Four (4) years of progressively responsible experience in client support, information technology, or customer service operations, including at least two (2) years in a supervisory or lead capacity. Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree. Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2. Preferred Qualifications * Bachelor's degree or higher in a related discipline. * ITIL Foundations v4 or equivalent certification in IT service management. 3. Essential Knowledge, Skills, & Abilities (Core Competencies) * Knowledge - Requires foundational knowledge of customer service operations, including standard practices for handling inquiries, resolving complaints, and maintaining client satisfaction. Must understand business communication, office software (such as Microsoft Office or Google Workspace), and standard reporting methods. Also requires familiarity with workplace supervision principles, time management, and basic budgeting or resource allocation to support departmental needs. * Skills - Requires strong leadership and team management abilities, advanced knowledge of customer service practices, and excellent communication and interpersonal skills. Must demonstrate proficiency with CRM or ticketing systems, analytical and problem-solving abilities, and the capacity to interpret performance metrics to drive improvements. Strategic thinking, organizational skills, and the ability to collaborate across departments are also essential to ensure efficient operations and exceptional client experiences. * Abilities - Must be able to lead and motivate a diverse team, foster a positive work environment, and maintain high levels of customer satisfaction. Requires the ability to analyze complex issues, make sound decisions under pressure, and manage multiple priorities effectively. Strong communication, collaboration, and strategic planning are essential, as along with adaptability to evolving client needs and organizational goals. 4. Other Requirements * Availability for occasional evening or weekend work, and routine travel between campuses. * For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required. 5. Remote Work Options (see AP 7239 Working Remotely for more details) * This position functions as an in-person work arrangement, working on campus with either a set schedule or flexibility depending on operational needs. 6. Physical Demands The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. * Manual dexterity and coordination are required for more than half of the daily work period, which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to sit, stand, walk, reach, bend, stoop, twist, see, talk, and hear, and occasionally kneel, crouch, climb, balance, and manipulate objects. The position requires some mobility, including the ability to move materials up to 5 pounds daily and 5-25 pounds rarely. This position requires both verbal and written communication abilities. 7. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this position, the employee is primarily working indoors in an office environment and regularly travels between campuses to supervise staff or attend meetings. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate, and the lighting is adequate. This is a full-time Exempt/Managerial (100%, 246 days/year) position in the Information Technology Services department. Starting compensation will be based on Grade J of the 2025-26 salary schedule, in accordance with initial placement per the current Management, Administrative, and Confidential Employee Handbook. Consideration will be given to related experience and educational achievement but generally not expected to exceed the midpoint of the range. Position will remain open until filled, with screening scheduled to begin 12/1/2025. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review. RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609. Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************

Who we are At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility - all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers - like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy - are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented - and we want to be the ones building it. For more information, visit ************* What we are building The Customer Experience organization plays a key role in Domino's continued growth as a startup and ensuring we help our customers achieve their data science goals. As a Customer Success Manager (CSM) at Domino, you will be responsible for maintaining and growing relationships with our company's clients. You will serve as the main point of contact for clients, ensuring their needs are met and their expectations are exceeded. Your primary goal will be to maximize client satisfaction, retention, and revenue generation. What your impact will be Represent Domino during a pivotal period in the customer's lifecycle; understand and speak to Domino's value proposition in an increasingly competitive and crowded market Drive conversations and kick start migration conversations to drive Domino Cloud adoption among VPC and Onprem existing customers Work closely with the Scaled CS team to automate CS initiatives and bring a digital experience to listed accounts (roadmap updates, education updates, events, surveys) Demonstrate your Domino product expertise and ML Ops / AI knowledge to have meaningful, consultative conversations with customers throughout their renewal process Leverage data and insights alongside your understanding of the customer's goals to prescribe commercial terms that align with the needs of the business Identify and secure upsell opportunities where applicable, whether at renewal or mid-cycle Partner with the Sales Team to ensure on-time delivery of customer renewals without compromising the customer experience along the way Maintain and report an accurate forecast for all renewals in your portfolio Communicate to the business risks identified and develop resolution strategies, escalating wherever appropriate What we look for in this role 3+ years in a client-facing, pre or post-sales role Customer Success Manager, Account Manager, Project Manager Preferably in a SaaS/AI environment Experience in relevant products in the market such as Cloudera, Databricks, Sagemaker, Google, SAS or other MLAnalytics Solutions, Docker, Kubernetes Multi-tasking: you will manage ~10 accounts, sync with the Digital Experience, PS and Support teams within our org and Sales, Product, Eng etc. for overall customer and company success Technical aptitude to understand Domino's portfolio Customer management - drive customers through success ensuring retention and expansion High level of comfort speaking with executives and procurement at Enterprise companies Proven track record of exceeding goals Desire to work in a fast-paced, collaborative environment with peers who challenge you to grow Bias toward action SFDC and CRM tools proficiency What we value We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success We believe in individuals who seek truth and speak the truth and can be their whole selves at work We value all of you that believe improving is always possible. At Domino, everything is a work in progress - we can do better at everything We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company #LI-Remote The annual US base salary range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Compensation Range $200,000-$250,000 USD

Join the Team Powering Trusted Intelligence At SiliconExpert, we're transforming one of the world's most complex systems through software - the global electronics supply chain. For decades, engineers and procurement teams have battled overwhelming data, disconnected systems, and constant disruption. Our mission is to bring clarity to that complexity. With Trusted Intelligence, we're empowering innovators with the foresight to make confident decisions that keep industries moving forward. And now, we're growing. We're hiring sales professionals who are energized by solving big challenges, passionate about technology, and ready to help customers turn intelligence into action. If you want to be part of a team where your work truly impacts how the world designs, builds, and delivers-let's talk. Join us. When intelligence is trusted, innovation never stops. Summary: The Key Account Executive at SiliconExpert will be responsible for managing and growing relationships with key clients, ensuring their needs are met while driving revenue growth. This role requires a strategic thinker with excellent communication skills, a deep understanding of the assigned industry and/or electronics industry, and the ability to deliver tailored SaaS and data centric solutions to clients. What You Will Be Doing: Develop and maintain strong relationships with our largest and most strategic accounts, including senior level stakeholders. Identify, qualify, and close strategic sales opportunities across your assigned accounts to drive global expansion and grow net revenue retention. Collaborate with internal teams, including sales, marketing, partnerships, and product development, to ensure client satisfaction and successful project delivery. Collaborate with partners to help uncover, position, and sell complex solutions which solve end to end workflows. Monitor market trends and competitor activities to identify new opportunities for growth. Understand and represent the voice of the customer to help shape product roadmap, and new strategic offerings. Prepare and deliver presentations, proposals, and reports to clients and senior stakeholders both remotely and on-site. Meet or exceed sales targets and contribute to the overall business objectives of SiliconExpert. What We Are Looking For: Bachelor's degree in Business, Marketing, or a related field; MBA is a plus. 5-8 Years of SaaS sales experience; experience managing/selling into large/strategic customers a must Experience/understanding of electrical components as they relate to one or more of the following industries is a major advantage: medical devices/healthcare, automotive/transportation, industrial manufacturing, semi-conductors, or contract manufacturing Experience selling data/AI solutions a major plus Experience closing 6 and/or 7 figure deal sizes (annualized) a must Experience with MEDDIC or other sales methodology for selling into large, complex accounts Proven experience selling complex solutions which include cross-functional alignment, and VP level or above signatory Strong negotiation, problem-solving, and interpersonal skills. Naturally curious, emotionally intelligent, and willing to learn. Ability to analyze data and market trends to make informed decisions. Proficiency in CRM software (Salesforce, Hubspot) and Microsoft Office Suite. Willingness to travel as required; this position is a 60/40 split Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities And more! Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert's customers include: leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it's a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization. #LI-KO1 Annual Hiring Range/Hourly Rate:$138,900.00 - $200,204.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type:Full time Job Category:SalesEEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

TestPros is a successful and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and U.S. Federal, State, and Local Government customers. Our capabilities include Program Management, Program Oversight, Process Audit, Intelligence Analysis, Cyber Security, NIST 800-53, NIST SP 800-171 / CMMC Consulting/Assessment/Compliance, PCI Compliance, Zero Trust, Resiliency, Computer Forensics, Software Supply Chain Assurance, Software Testing, Test Automation, Section 508 and WCAG Accessibility Assessment and Remediation, Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Compliance, and Research and Development (R&D) services. TestPros is an Equal Opportunity Employer. Job Summary: Location: Remote Position: Part time (as needed, 1099 or Corp. to Corp) Job Description: We are seeking a skilled FedRAMP Subject Matter Expert (SME) to support our commercial clients in preparing for Third-Party Assessment Organization (3PAO) audits. The ideal candidate will have a deep understanding of FedRAMP requirements, NIST standards, and experience in guiding organizations through the FedRAMP authorization process. Key Responsibilities: Consultation and Guidance: Advise clients on FedRAMP requirements and compliance strategies. Conduct gap assessments and develop remediation plans. Assist in implementing security controls per FedRAMP and NIST SP 800-53 standards. Documentation and Preparation: Help clients develop and refine required documentation (SSP, Policies, Procedures). Prepare clients for 3PAO assessments with mock audits and readiness reviews. Technical Assistance: Provide recommendations for security controls in cloud environments. Ensure technical solutions align with security policies and standards. Pre-Sales Support: Participate in pre-sales calls with potential clients. Provide technical expertise and collaborate with account managers on proposals. Collaboration and Project Management: Work with account managers to ensure client satisfaction and successful project outcomes. Manage project plans, ensuring timely completion of milestones and deliverables. Qualifications: Bachelor's degree in IT, Cybersecurity, or related field. Relevant certifications (CISSP, CISM, CISA, PMP). Minimum of 5 years in IT security, focusing on cloud security and compliance. In-depth knowledge of FedRAMP, NIST SP 800-53, and cloud security principles. Excellent communication, project management, and analytical skill Benefits TestPros offers a competitive salary, medical/dental/vision insurance, life insurance, paid time off, paid holidays, 401(k) retirement plan with company match, opportunities for professional growth, cell phone discounts, and much more! All benefits are per TestPros current policies and are subject to change without notice. Benefits are available to full-time employees. TestPros, Inc. is an Equal Opportunity Employer. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, or protected veteran status.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Our mission is to bring pharmacies into the future through a convenient, patient-first digital platform that connects pharmacies, patients, and life sciences companies. We're now one of the largest digital pharmacy networks in the U.S., processing over $1B in GMV annually. Nimble partners with leading pharmaceutical brands and agencies to deliver targeted advertising and patient engagement programs that reach millions of qualified, HIPAA-consented patients across our platform. As Director, Pharma Activation Success, you'll own the success and performance of live advertising programs for Nimble's pharmaceutical and agency clients. You'll lead campaign activation, delivery, and client satisfaction - ensuring every campaign launches flawlessly, meets KPIs, and drives measurable ROI. You'll work cross-functionally with Nimble's Sales, Strategy, Campaign Operations, and Measurement teams to ensure our pharma advertisers see clear results and re-invest with Nimble. This is a high-visibility, client-facing role that blends commercial ownership, data fluency, and execution excellence.You will: Lead activation and delivery for pharmaceutical and agency clients across Nimble's Ad platform Translate client media plans and objectives into actionable activation briefs and success metrics Partner closely with internal teams to ensure on-time campaign launches, pacing, and optimization Review and interpret campaign data to identify trends, insights, and optimization opportunities Present performance results and strategic recommendations to brand and agency partners Collaborate with Sales to support re-sell and upsell opportunities based on campaign results Maintain a deep understanding of each client's objectives, success criteria, and future priorities Serve as the voice of the client internally, helping to shape operations and product improvements What you bring: 4-6+ years of experience in pharma advertising, digital media account management, or healthcare marketing partnerships Deep understanding of the pharma brand/agency ecosystem and how media investment decisions are made Proven track record managing complex advertising campaigns and delivering measurable results Analytical and data-driven mindset with the ability to translate metrics into clear client narratives Strong client leadership, presentation, and communication skills Highly organized, proactive, and comfortable managing multiple campaigns simultaneously History of successfully working across data, product, analytics, and sales teams to deliver with commercial excellence Preferred- success working in high growth, rapidly evolving orgs Bachelor's degree required; MBA or equivalent experience a plus What's in it for you: Be part of one of the fastest-growing digital health platforms transforming pharmacy and patient engagement Join a collaborative, mission-driven team that values transparency, ownership, and speed Direct access to executives and a transparent company culture Work directly with top pharmaceutical brands and media agencies driving innovation in patient marketing Competitive compensation, performance incentives Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Come and join us to reshaping the future! As an Executive Director of Distribution Planning on the Branch Distribution Analytics Team, you'll lead a team of analytical and geospatial professionals responsible for developing and advancing the analytic framework that supports our distribution network planning. Your primary stakeholders will be the real estate organization which is responsible for managing our 5,000 branch and 15,000 ATM distribution network. Your leadership will guide the identification of new branch builds, network optimization actions, and performance monitoring, ensuring our distribution network delivers maximum business value and supports our customers' needs. **Job Responsibilities** : + Oversee the identification of new branch builds and market expansion opportunities, leveraging data-driven insights to guide strategic investments in the retail network. + Lead branch network optimization analysis, including consolidations, relocations, and redevelopments, to ensure efficient and effective distribution of resources. + Monitor branch profitability and performance, providing actionable recommendations to senior executives. + Direct ATM network planning and analysis to optimize coverage and accessibility for customers. + Produce competitive reporting and analyze retail deposit share trends to inform strategic decisions. + Track customer behavior and branch engagement, translating findings into strategies that enhance customer experience and drive business growth. + Build strong presentations and data visualizations that effectively convey analytical findings and recommended actions to influence senior executives. + Effectively prioritize and deliver a portfolio of high-impact initiatives, organizing resources to meet commitments and deliver maximum business value. + Partner closely with business customers to identify impactful projects, influence key decisions with data, and ensure client satisfaction. + Maintain industry-leading knowledge of analytic techniques, particularly as applicable to financial services, demography, and retail network planning. Leverage this knowledge to coach junior team members and tackle complex problems. + Deliver scalable and sustainable new analytic capabilities that unlock value and support ongoing management of key business levers. + Lead local data strategy initiatives, including sourcing new data, identifying and adopting new tools, and integrating them into necessary analytic platforms. **Required qualifications, capabilities and skills:** + 10+ years of industry experience in strategy, finance, business analytics, real estate, or other quantitative roles (e.g., marketing analytics, sales analytics, risk analytics, business insights), including leadership of complex projects. + 3+ years of experience managing strategy, finance, analysis, or data science teams. + Experience navigating complex, matrixed organizations responsible for supporting multiple key stakeholders. + Experience navigating complex, matrixed organizations responsible for supporting multiple key stakeholders. + Strong data controls mindset ensuring appropriate documentation, testing, and validation. + Able to convey complex information in an understandable, compelling, and persuasive manner to senior executives. **Preferred qualifications, capabilities and skills:** + MS degree in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, and Data Science) or business degree / MBA with an extensive track record as an analytics practitioner. + Direct experience and the ability to provide coaching for a range of modern data science, analytics, and reporting tools (e.g., Python, R, Spark, Alteryx, ESRI, SQL)] + Prior financial services, management consulting, or corporate strategy experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

We are looking for a Customer Service Division Vice President to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. Our Most Powerful Engine: Our People We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN. Your Future Role We are seeking a results-driven Vice President of Customer Service to lead and scale our service business in North America with full responsibility for P&L management, revenue growth, and sales expansion. This executive will be accountable for developing and executing strategies that drive top-line growth, improve profitability, and strengthen customer relationships. The ideal candidate combines a strong commercial mindset with operational discipline, with proven success in building high-performing service teams and developing talent that deliver both revenue and client satisfaction. This position will be based in Alpharetta, GA with oversight of the US and Canada. This position will be based in Alpharetta, GA with oversight of the US and Canada. For the right candidate, we are open to relocation. Travel expectation: 50%+ 1. Strategic and Financial Leadership: Own the P&L for North America Customer Service Division and aftermarket operations (including spare parts, extended warranties, repairs, digital services, service contracts, and field services). Develop and execute a growth strategy for service revenue and margin improvement. Prepare and manage budgets, forecasts, and financial reporting for the service division. 2. Customer Service & Aftermarket Excellence: Lead end-to-end customer service sales and operations including customer call centers, technical support, service delivery, repairs and field service teams. Ensure timely response and resolution of customer issues, warranty claims, and service escalation calls. Build scalable processes across all functions to improve service levels, reduce downtime, and enhance customer satisfaction. 3. Operational Performance: Implement systems and KPIs to monitor service delivery (time to quote, mean time to repair, parts availability, NPS). Drive continuous improvement and lean methodologies to increase efficiency and reduce costs. 4. Leadership & Team Development: Build, lead, and mentor a cross-functional service organization including service delivery, portfolio management and business excellence Foster a strong service culture of safety, accountability, and customer-centricity. Ensure compliance with all regulatory, quality, and safety standards. 5. Cross-functional and Customer Engagement: Partner with Sales, Product Management, R&D and Manufacturing to ensure seamless customer experience post-sale. Act as the voice of the customer internally, driving feedback into product and process improvements. Maintain strategic relationships with key customers and support service-level agreements Your Profile Qualifications: Bachelor's degree in engineering, Operations, Business, or related field (MBA preferred) 15+ years of progressive experience in service leadership within the manufacturing or industrial sector Senior Executive with 10+ years in Service Management Experience in Service Portfolio Management and/or Service Delivery Management Proven track record of exceeding targets- managing a P&L, including both revenue generation and cost control Experience in sustained scaling of aftermarket services Strong understanding of ERP, CRM, and service management systems (SAP) Exceptional leadership, communication, analytical, influencing and change management skills Experience in an international Industrial Business Environment Preferred: MBA degree Oil & Gas or Minerals & Mining background Digitalization experience is Experience in High & Medium Voltage Products What's IN it for you (Our Benefits) Competitive compensation based on qualifications Medical, dental, prescription and vision coverage, first day of employment Matching 401(k) (immediate employer match) Competitive paid time off plan, paid holidays, and floating holidays Career development opportunities Education and tuition reimbursement programs available Flexibility to work remotely a few days a week Paid parental leave Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Jobs at Innomotics: Find out more about jobs & careers at Innomotics. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, Click here.

Job Description Toland Law is a thriving law firm with an estate planning, probate, and elder law practice in Hamden, Connecticut. We are seeking an experienced paralegal who combines attention to detail and technical proficiency with empathy and good communication skills. This is a part-time in-office position for 15-20 hours per week with some flexibility to work remotely. A cover letter is required. Please follow the email instructions. Answer questions in your authentic voice. Compensation: $24 - $30 hourly Responsibilities: Prepare draft probate forms. Draft routine correspondence in accordance with templates. E-file documents with probate courts or government agencies. Monitor probate court notices and filings. Prepare initial draft of estate planning documents for attorney review. Ensure a high level of client satisfaction by responding in a timely manner to client calls and inquiries. Gather information from clients and follow up for documentation or pertinent information needed. Qualifications: High degree of accuracy with strong attention to detail. Organizational skills with the ability to meet deadlines and deliver timely work. Excellent verbal and written communication skills. Team-oriented with the ability to work independently, too. Prior experience working in estate planning or elder law is strongly preferred. Strong work ethic, sense of accountability, and ability to take ownership of work. About Company Toland Law is an estate planning and elder law firm based in Hamden, CT. The firm's mission is to help clients hold on to what they have, care for the ones they love, and create a meaningful legacy.

The Coordinator II, Client Services provides day-to-day workflow coordination and support to the Client Services team; balances a variety of priorities across escalation channels to all departments. Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms. Provides coverage for Helpdesk phone and email traffic. Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF). Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations. Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary. Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case. Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information. Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone. Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed. Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies. Education Required: Associate degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2+ years of experience in customer service, software, or related field. Knowledge, Skills & Abilities: Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite. Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Description What We're Looking For:Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth. Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio. At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction. What You'll Do: Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives. Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer. Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery. Proactively inform and guide customers on new features and releases to enhance their experience and maximize value. Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs. Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals. Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively. Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success. Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery. What You'll Bring: A Bachelor's degree or higher is preferred for this role. An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions. Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios. A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success. Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities. Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing. Bonus points for previous experience in Project Management, enriching your profile. Excellent written and verbal communication skills in Japanese and English. Openness to embrace our hybrid work schedule, requiring presence in the office one day per month. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 20 days of annual paid time off plus an additional day off on your birthday! Monthly wellness allowance to support your commitment to a healthy lifestyle. Comprehensive health insurance tailored for you, complete with an annual health check. Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

PURPOSE AND SCOPE: The main focus of the Project Assistant is to provide support to the members of the clinical project team, in order to facilitate management of clinical trials. The Project Assistant will ensure that the Project Manager is reinforced in the implementation, maintenance, and close-out of research trials. Project Assistant is expected to have working knowledge of databases and programs and perform administrative tasks to back the team members with clinical trial execution as needed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Effectively utilizes databases and programs as deemed necessary. Maintains clinical project files to internal standards and regulatory requirements. Contributes to the preparation of presentations and reports. Ensures study documents meet FDA/ICH/GCP guidelines. Collects and prepares information for use in discussions/meetings. Attends and records minutes for internal and external clinical meetings. Provides recordkeeping and reporting to support investigator payments for assigned projects. Prepares, track and review patient payments Collects enrollment of patients to assure each subject is flagged appropriately in the systems. Effectively communicates with internal and external personnel, as well as clients and vendors. Establishes and maintains trial master files (i.e., hard copy and electronic folder set-up, filing, tracking, archiving) in compliance with SOPs, ICH and GCPs. Creates and maintains study tracking documents. Collects study documents from investigative sites, reviews and prepares document submissions to review boards for approval Tracks and assists with study start up activities Tracks study specific training at site and facility level Tracks the SVP review and approvals for study conduct at sites and tracks corporate review and approvals for study conduct at facilities. Maintain sponsor/study-required databases. Creates and maintains study tracking documents Liaise with internal data management team to trouble shoot issues on data deliverables Develops and implements study-related materials and coordinates distribution to sites. Assists with development of tools that can be utilized across studies. Provides solutions to routine project questions and issues related to project milestones and deliverables to ensure that projects remain on schedule, while meeting quality expectations and client satisfaction goals. Under general supervision, follows established company policies and procedures and applies acquired job skills. Drives issues to closure, despite obstacles and opposition. Maintains positive attitude throughout process. Performs functions that require full knowledge of general aspects of the job. May be asked to perform assignments requiring considerable research and initiative. Provides review of site regulatory documents for compliance with ICH GCPs and FDA guidelines and regulations related to clinical trials. Provides PM support for project timelines, action item follow-up, monthly reporting requirements and technical Provides administrative support, including document preparation, scheduling, and meeting coordination May be assigned specifically to one or more distinct projects which supports Project Manager and team. Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. Assists with various projects as assigned by direct supervisor. Must maintain confidentiality and a high degree of sensitivity inside and outside of the company. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel 10% or less. Availability outside of office hours required as needed (through e-mail, phone, etc.) EDUCATION: Required: Bachelor's degree in subject matter relevant to the position (if no Bachelors, then 5 years of direct relevant experience in a similar role in the Pharmaceutical/Biotech or Device industry) Participation in and documentation of training on GCP/ICH Guidelines and FDA regulations for clinical trials in the drug, biotech or device industry. EXPERIENCE AND REQUIRED SKILLS: 1 - 2 years' related experience (Project Assistant). Familiarity with study compliance (FDA ,ICH GCP) and local regulations. Maintains up-to-date knowledge of current regulations and guidelines to ensure compliance required. Advanced computer proficiency, especially MS Office. Ability to multi-task, work independently, take initiative, and complete tasks to deadline. Excellent oral and communication skills. Superior customer service skills. Excellent time management and organizational skills. Experience with an electronic Clinical Trial Management System preferred.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is an International remote position. Position Overview: We're seeking a highly driven Project Manager who will be responsible for overseeing and managing translation projects from inception to completion. The Project Manager will work closely with clients, internal teams, and freelance translators to ensure that all projects meet our high standards of accuracy, timeliness, and customer satisfaction. Responsibilities: Develop and manage project plans: incorporate deliverables, tasks, milestones, estimates, timelines and resources Act as the Client Manager for all projects assigned by providing unparalleled client support to build long term relationships and increased business Responsible for project deliverables (i.e., implementation, deadlines, budget, quality, and project close, etc.) in accordance with client requirements Negotiate, scope, and prepare proposals and quotations for potential new business Maintain day-to-day communications on current and future project matters; provide status reports and proactively research and offer solutions to ensure client satisfaction Provide support and training to linguists on program tools required to be used for projects assigned Manage linguists engaged by reviewing work quality and providing feedback to ensure Propio and client standards are met Communicate effectively with team to share best practices, suggest improvements, or share feedback Provide reporting to clients on business intelligence, quality, and productivity to support client expectations Act as a liaison between translators and evaluators for projects Manage communications for support questions from clients, translators, and new business opportunities Manage capacity planning to ensure internal and external resources are available Utilize client specific tools, when necessary, per client project requirements Other duties as assigned This is a remote position located outside of the United States Requirements: Qualifications Fluent in written and spoken English Required to work in Central Standard Time (US) Bachelor's Degree (or equivalent), preferably in translation studies or linguistics or 4+ years of relevant experience 2+ years of experience as a Project Manager in translation services Professional experience in translation or localization services, editing, customer service, or in other business, IT, or linguistic areas Ability to work under tight deadlines and manage multiple projects simultaneously Intermediate experience with Microsoft Office suite of products Experience with translation tools (ex. DTP) and CAT tools (ex. SDL Trados Studio, Across, Plunet, XTM, Wordfast, MemoQ, etc.) Experience in translation management systems Excellent written and verbal communication skills Excellent attention to detail and listening skills Self-motivated, confident, and resilient

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. • Salary Range: from $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Communicate with multiple providers and consolidate inquiries for efficiency Maintain professionalism and empathy in all client and provider interactions Participate in daily, weekly, and monthly team meetings Negotiate with providers on behalf of clients after training period Coordinate timely follow-ups with stakeholders Accurately document all findings and interactions in the CRM system Confirm insurance coverage applicability for clients Contact providers on behalf of clients to request and review outstanding invoices and verify balances Requirements: Additional Job Description: • Location: Virginia (Remote support for U.S.-based office) • Time Zone: Eastern Standard Time (EST) • Office Hours: Monday to Friday 8:30 AM - 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos Required Skills: • Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Advanced/native-level English skills (both written and spoken) • Strong attention to detail and organizational skills • Excellent verbal and written communication • Emotional maturity and ability to handle sensitive information • Empathetic and professional demeanor • Ability to work independently and as part of a team • Comfortable with CRM systems and VoIP tools EQUIPMENT REQUIREMENTS: • Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series • 8GB RAM (16GB recommended) • Windows 11 • Internet speed of 15 Mbps upload and download • Headset with microphone (laptop webcam microphones are not acceptable) • Apple's mac OS is not supported Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

The Coding Client Success Specialist is responsible for serving as a trusted partner for clients by providing training and addressing issues related to medical coding. The scope of this job includes collaborating with clients and internal teams to optimize the coding experience, drive client satisfaction, and support business goals. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities Act as the primary point of contact for medical coders, provide guidance on queries, and escalate to clients as necessary. Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines. Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned. Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners. Required qualifications GED or High School Diploma At least 2-4 years of relevant work experience Coding Certified Preferred qualifications Home Health Coding Certification (HCS-D) Job Expectations Willing to work additional or irregular hours as needed Must work in accordance with applicable security policies and procedures to safeguard company and client information Must be able to sit and view a computer screen for extended periods of time #LI-CS1 #LI-Remote WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year

The Revenue Cycle Manager is a full time Remote position working Monday-Friday day shift. Ideal candidate will be in the Spokane, WA area The Revenue Cycle Manager is responsible for the oversight and leadership of assigned revenue cycle staff, which may include medical billers, coders, customer service representatives, payment posters, or other revenue cyle roles. This position ensures timely and accurate claim processing, monitors team performance against defined metrics, and supports operational efficiency across the revenue cycle. The Revenue Cycle Manager collaborates with clients and internal departments to maintain service quality, regulatory compliance, and financial performance. This role is also accountable for mentoring team members, managing day-to-day operations, and contributing to the achievement of departmental and organizational objectives aligned with InlandRCM's strategic goals. Key responsibilities: Leadership & Operations Lead and supervise assigned revenue cycle staff to ensure efficient operations and high-quality work. Monitor team performance against key performance indicators (KPIs) which may include days in A/R, denial rates, cash collection and other identified KPI as appropriate for the team(s). Identify and resolve workflow and process bottlenecks that impact billing performance or client satisfaction. Promote accountability and foster a culture of collaboration, transparency, and continuous improvement. Contribute to planning and execution of departmental goals aligned with organizational strategy. Team Development Provide ongoing coaching, feedback, and support to develop staff competencies and support career growth. Participate in hiring, onboarding, and training of new team members. Conduct regular performance reviews and ensure team members meet productivity and quality standards. Support a team culture that reflects InlandRCM's values and commitment to client service. Client & Cross-Functional Collaboration Serve as a point of contact for clients as needed, ensuring consistent communication, service satisfaction, and issue resolution. Collaborate with leadership and other departments (e.g., coding, enrollment, payment posting, IT) to coordinate services and improve integration of workflows. Contribute to client onboarding, staff assignment, and service ramp-up planning. Compliance & Quality Ensure team adherence to payer rules, HIPAA regulations, and industry standards. Maintain awareness of regulatory and payer changes impacting revenue cycle operations. Partner with compliance and coding resources to ensure accuracy and regulatory alignment in all billing practices. Process Improvement & Reporting Analyze operational data to identify trends, issues, and opportunities for improved outcomes. Implement process changes that improve efficiency, reduce errors, or enhance client results. Provide routine reporting to senior leadership on team performance, KPIs, and progress toward goals. Skills Proven leadership skills with the ability to mentor, motivate, and manage high-performing teams. Strong knowledge of healthcare revenue cycle operations, including billing, coding, and payer requirements. Excellent communication skills with the ability to engage internal teams and clients effectively. Strong analytical and problem-solving skills, with the ability to make data-driven decisions and perform root cause analysis of revenue leakage. Ability to manage multiple priorities and deadlines in a fast-paced environment. High attention to detail and commitment to quality. Qualifications Education: Bachelor's degree in Business Administration, Healthcare Administration, Accounting, Finance, or related field, or equivalent work experience. Experience: 5+ years of experience in revenue cycle management, billing, or healthcare operations required. Experience supervising or managing teams is strongly preferred. Experience with EMRs (Epic, Cerner, Meditech, CPSI) and payer portals required. Certifications: At least one revenue cycle certification (CRCP, AAHAM, AAPC, HFMA, or AHIMA) required or obtained within 6 months of hire. Two certifications preferred. Technology Skills: Proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, Access), Internet, Intranet, ReQlogic, ConnectWise, WorkDay. EMR/Insurance Portal Use; This role requires in-depth knowledge and ability to navigate EMR's like Epic, Cerner, Meditech and CPSI, as well as proficient navigation of payer portals and websites to obtain all claim information necessary. Background Check: Must be able to pass a background check required by RCW 43.43.830-840 to work with children under the age of 16, developmentally disabled persons or vulnerable adults To comply with provisions set forth in Sections 1128 and 1156 of the Social Security Act, all new employees of Inland Imaging Business Associates will be checked against the LIST OF EXCLUDED INDIVIDUALS provided by the Department of Health & Human Services, Office of the Inspector General (OIG). Employees must not be included on this list. Drug Test: Eligible employees must be able to pass a post-offer, pre-employment drug test Nuvodia/Inland is an EEO employer...