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  • Coatings and Restoration Specialist

    Polyglass USA, Inc./Mapei Group

    Columbus, OH

    Polyglass USA, Inc ., a premier roofing materials manufacturer, has an opening for a Coatings and Restoration Specialist located in the Midwest. This role is primarily responsible for providing a defined territory sales and field technical support, product knowledge/training, and project support to consultants, architects, engineers, contractors, and distributors with the goal of educating/training customers and achieving a target revenue goal for that territory and driving repeat business. What You Get to Do: Attain/exceed territory revenue goals by providing sales support to customers in a defined territory Sales support responsibilities include but are not limited to providing job leads to contractors, processing substitution requests, developing contacts/repeat customers in the contractor, architectural, consultant, engineering, and distribution community within the defined territory Develop sales strategy and execute for the defined territory, including developing the appropriate product and customer mix to attain the defined revenue Support the Technical Services Manager with waterproofing and air and vapor barrier installation and design needs Represent the entire BES portfolio by seeking out both waterproofing and roofing opportunities, and work with the roofing group to develop and communicate leads Design and develop technical content upon request, including but not limited to guide specifications, installation instructions, CAD drawings/system details, etc.) Provides project support to contractors, specifiers, consultants, architects, and building owners on the job site, in person or via conference calls, to ensure successful project completions Provide voice of customer from the field to product management and R&D for new product development projects Support the BES training initiatives for both internal and external parties upon request Manage relationships and promote Polyglass image/goals within requested industry associations (for example, IIBEC, CSI, SWRI, etc.) What You Bring: 7+ years of related industry experience in a technical and or sales role Ability to travel up to 30% Join the Polyglass family today. ************************
    $35k-68k yearly est. 4d ago
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  • Senior Leadership Executive Assistant

    Economic and Community Development Institute 3.8company rating

    Columbus, OH

    Senior Leadership Executive Assistant Division/ Department: Administration Reports To: President and CEO Hours: Varies - based on Supervisor's approval Employment Status: X F.T. FLSA Status: X Non-Exempt P.T. Exempt ECDI is a nonprofit organization, dedicated to serving underserved and underbanked small business owners. Our goal is to assure that every entrepreneur - regardless of where they came from, where they live, their gender or their race - has access to funding and the business mentoring services they need to succeed. We're based in Columbus, with offices in Cleveland, Cincinnati, Akron, Portsmouth, Toledo, and Dayton. For small business clients in Ohio, Kentucky and Indiana, we serve a one-stop resource center. Our Recruiting Process: 20-minute call with recruiter 60-minute video call with panel interview 60-minute on site interview with hiring manager Job offer ECDI is looking for a Senior Leadership Executive Assistant for our Columbus Headquarters The Senior Leadership Executive Assistant reports to the President and supports the offices of the CEO, President, and other C-Suite roles. This position will anticipate the needs of leadership members and help them stay focused on their projects by resolving operational and administrative issues before they arise. The Senior Leadership Executive Assistant will handle a wide range of administrative, organizational, and executive support related responsibilities. They will use discretion, judgment, and knowledge of the organization when dealing with all people related to ECDI. This position sometimes requires forty or more (40+) hours a week and should be available to work extended hours during busy times. This position is a 100% onsite role. The starting annual salary range for this position is $64,000-$75,000. Candidates for this position must be located in the Central Ohio Area. Responsibilities: Scheduling / Coordination Provide day-to-day support for the CEO and President including calendar management and arranging logistics for program travel and meetings, requiring interaction with both internal and external leaders and others to coordinator a variety of complex meetings and events. Maintain calendars and ensure all appointments are up to date. Manage multiple projects with various deadlines; ensure deadlines are met. Assist with event logistical planning and coordination. Follow up with correspondences after external meetings (e.g. thank you notes, meeting notes). Attend and take notes during internal and external meetings and provided to executive team within 48 business hours. Communications: Ensure smooth coordination and communication between management and employees who may be working remotely. Assist with communications, marketing materials, and other information for internal and external audiences related to program activities and fundraising (e.g. calling and setting up connections). Interact with different stakeholders inside and outside the organization via phone, conference calls, and email to gather data and address requests and questions. Provide excellent customer service by addressing inquiries and assisting clients in a professional manner. Maintain confidential information and communication. Prepare written responses to routine enquiries. Administration Support Needs: Provide administrative support, as needed, for other ECDI employees (e.g. scanning documents, mailings, printing documents). Perform Quarterly Board Meeting management, including maintenance of board documentation, preparation of agendas, preparing and distribution of Board Meeting materials, and taking of minutes. Prepare and modify documents including correspondence, legal documents, reports, drafts, memos, and emails. Collect, review, and analyze complex and confidential information; create reports, charts, budgets, and other presentation materials. Develop and maintain an executive task list for Advancement, Marketing, and Development in line with ECDI strategic goals Summarize, prioritize, and research information into a concise and usable format for review. Help leadership team members with various life management tasks, as needed. Obtain and distribute reports to the executive leadership team as needed. Other Responsibilities: Maintain accurate files, documents, and profiles for necessary paper files and in appropriate tracking systems. Maintain a thorough working knowledge of and adhere to all ECDI policies and procedures. Participate in meetings and provide feedback for improvements. Perform other related activities, as required, to ensure department and organizational success. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, and/or abilities required. Knowledge, Skills and Abilities Ability to maintain confidentiality. Comprehensive knowledge of standard office practices, procedures, equipment, and techniques. Computer skills: High level of proficiency in the use of Microsoft Office programs, especially MS Word, MS Excel and MS PowerPoint. Familiarity with CRM software and/or Salesforce, a plus. Experience using meeting technology including audio visual equipment, industry software and web and video conferencing. Education and/or Experience Five or more (5+) years of progressively responsible administrative/office management experience. Experience working in a fast-paced environment required. Experience working in a service-oriented role required. Has a broad knowledge and understanding of how a company operates. Associate's degree in business, finance, or a related field preferred. Special Requirements: Occasional after-hours work and travel required. Other: This position is a 100% onsite role. Must have access to transportation in order to travel to and from the office and to meet with clients. Typically, the employee must be able to remain in a stationary position 50% or more of the time. The person in this position will occasionally move about inside the office to access file cabinets, office machinery, etc., and operate a computer and other office productivity machinery such as a copy machine and computer printer. Positions self to move items up to 15 pounds, such as printer paper boxes across the office as needed. Requests for reasonable accommodations will be considered. Must be able to avoid risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. Requests for reasonable accommodations will be considered. Benefits ECDI offers a holistic benefits package that reflects how much we value our employees. Benefits include: Healthcare (including qualified dependents) Health Reimbursement Arrangement (HRA) Dental Coverage Vision Coverage Pet Benefits Life Insurance, STD, LTD 401(k) Plan Educational assistance program A generous time off package Take your Birthday off - Its paid! Hybrid Environment (during business hours) ECDI is a Public Service Loan Forgiveness (PSLF) qualified employer. #LI-Onsite
    $64k-75k yearly 60d+ ago
  • Registry Associate

    Savista, LLC

    Remote job

    Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Registry Associate is a mentoring/training position for colleagues that are new ODS-Cs and/or have limited abstracting/data collection experience. Responsibilities Work with QA Team to complete all assignments. Consistently meet and achieve abstracting accuracy rate of 95%. Consistently meet abstracting productivity of 1.55 hours per case. Complete weekly productivity reporting and complete-time cards at the end of the workweek. Participate in new hire and annual Quality reviews, onsite or remote. Participate in monthly department conference calls and client meetings, which may include presenting education topics and trends in Oncology. Submit data as required to the State Central Registry and National Cancer Data Base, if requested by the manager. Maintain certification and NCRA membership, as well as appropriate state association memberships. Performs other duties as assigned or requested. Traveling Registry Associates must be able to travel without restrictions. Travel may include weekday and / or weekend travel. Remote Registry Associates must have high-speed internet access and experience with remote access, set-up, and troubleshooting technical issues. Supports Savista's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista's business practices. This includes becoming familiar with Savista's Code of Ethics, attending training as required, notifying management or Savista's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Requirements High school diploma or GED. Certified Tumor Registrar (ODS-C) and active membership in the national and/or local cancer registrar association. 2 years of abstracting experience or attainment of ODS-C or ODS-Cs with 2+ years of abstracting experience with a non-passing score on the Abstractor PET Exam. Experience with STORES and AJCC Staging is required. Knowledge of all 2018 data collection changes across all standard setters. Recent abstracting experience meeting established productivity standards and accuracy benchmarks. Ability to communicate effectively in a variety of settings including with colleagues, medical staff and other departments within the facility. Knowledge of MS Office including Word, Excel, and PowerPoint. Ability to use various e-mail and Internet applications. College degree or degree in allied health field preferred; course in Medical Terminology, Anatomy and Physiology required. Must display excellent interpersonal and problem-solving skills with all levels of internal and external customers. Traveling Registry Associates must be able to travel without restrictions. Travel may include weekday and/or weekend travel. Perferred Skills Proficient with various cancer registry software systems - i.e. Metriq, ERS, Oncolog, cNext, Rocky Mountain. Proficient with various medical record systems - i.e. Siemens, Meditech, McKesson HPF. Knowledge of specific State-reporting requirements preferred. Recent abstracting experience with an average of 1.55 cases per hour productivity and 95% accuracy rate. Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $24.00 to $27.00 per hour. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills. SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice
    $24-27 hourly Auto-Apply 30d ago
  • College Marketing Representative - LA

    Sony Music Global 4.7company rating

    Remote job

    As a paid part-time employee of The Orchard, you'll be an advocate for artists that The Orchard distributes. You'll promote 5-10 artists per month, as well as one-off promotions as they arise, in your college town and on campus by implementing digital and in-person marketing strategies. You'll be a tastemaker in your market by working with local businesses, record stores, DJs, promoters, campus organizations, etc. You'll be in charge of hosting listening events, organizing campus activations, and creating digital content for social media that directly supports The Orchard's artists. Your focus will be on new releases and tour support for artists covering a wide range of genres. You'll gain first hand music industry experience and be on the forefront of upcoming artists and new music. Start Date: June/July 2025 WHAT'LL YOU DO: Organically create awareness of The Orchard's artists by liaising with and building relationships with influencers in your markets such as: your college radio station, DJs, student organizations, college newspaper and local sites to exploit all opportunities for exposure such as reviews, radio plays, and interviews Maintain a local social media presence that promotes the artists you'll be working with, utilizing a mix of digital assets that are supplied to you and creating your own content to support The Orchard's artists Implement in-person marketing initiatives at record stores, lifestyle shops, and on campus Research appropriate apps, forums, and networks for the key 18-24yr old demographic for each artist Research & attend local and campus events that will best facilitate the promotion of our artists Attend our artists' shows to hand out promotional tools and get feedback from fans Submit a detailed report on your marketing successes and initiatives for each campaign you run Perks: You will gain real world music industry experience that will be a great addition to your resume You have the opportunity to express your creativity through your locally run social channels, in our team brainstorms, and in your concert/album reviews You'll have access to inside information that will improve your marketing outreach You'll receive free ticket(s) into our artists' shows & possible meet and greet passes You'll build valuable relationships within your local music industry + many more! WHO YOU ARE: You are an Undergraduate Student currently enrolled in a 4 year university in Los Angeles with a minimum of 2 years left prior to graduation You are able to manage your own hours and be accountable for the work assigned to you You have a passion for music, an understanding of how your peers discover and consume music, and a deep interest in music business & marketing You have an understanding of social media marketing, you stay current on trends, and you have an active presence creating content on TikTok, Instagram, Twitter, Facebook You have availability of 20 hours per week You're well-written, well-spoken, a team player, and an excellent communicator You have transportation methods and live within 30 minutes of Los Angeles You have a flexible schedule for team conference calls and tour coverage WHAT WE GIVE YOU: You will gain real world music industry experience that will be a great addition to your resume You have the opportunity to express your creativity through your locally run social channels, in our team brainstorms, and in your concert/album reviews You'll have access to inside information that will improve your marketing outreach You'll receive free ticket(s) into our artists' shows & possible meet and greet passes* You'll build valuable relationships within your local music industry + many more! About The Orchard The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity. The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
    $47k-54k yearly est. Auto-Apply 33d ago
  • Partner Development Manager IV

    Vertex 4.7company rating

    Remote job

    This position is responsible for the Partner Ecosystem (e.g. ERP/eCommerce) GTM strategy and annual Plan. This role is focused on driving business relationships at all levels of the partner organization, leveraging these relationships for revenue growth within various sales channels. The Partner Development Manager will collaborate partner strategy and activities with executive, sales, marketing, development, partner and product leadership and other internal functional teams as required to execute on appropriate Partner strategy and go-to-market plans. This role is accountable for driving ecosystem pipeline working in a cross-functional team to achieve the annual net new revenue goal for the assigned Partner Ecosystem. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Drives partner business development strategy and activities with Partner globally in support of corporate revenue and strategy goals. Develops, cultivates, and leads Partner Ecosystem relationships for partner and business- related activities that drive opportunities to meet annual revenue target. Interacts with all levels of the Partner Ecosystem leadership (executive, solutions, partner, development, and sales) to maintain and grow existing partner relationships. Develops, fosters and extends a network of executive relationships across the Partner Ecosystem. Manages Partner Ecosystem channel planning and operational activities - partner strategy, market development, business planning, and forecasting. Executes the company's go-to-market plans related to Partner objectives and sales goals. Creation of Partner Ecosystem annual account plan and provides quarterly updates for executive management. Collaborates with the organization's Sales Channel Managers to drive awareness through the partner and sales ecosystem. Properly positions Partner solution messaging through the Partner Ecosystem customer channel. Initiates and drives participation at industry and/or partner events (user groups, associations). Promotes the organization's solutions through the channel and generate additional product and services demand through trade shows, webcasts, demos, etc. Addresses industry groups through public speaking, presentation development and delivery, etc. Provides Partner leadership through social media venues that build market awareness. Provides support to Vertex global sales and channel teams activities. Develops and open relationships with appropriate Partner sales and channel leadership. Provides subject matter expertise in pre-sales activities (either directly or directing team resources) - participating on sales conference calls, meetings and in RFP processes. Promotes and supports Partner education internally, coordinating knowledge transfer, training, and facilitating Vertex operational readiness. Monitors Partner Ecosystem to assess the sales impact of Vertex solution(s) in the marketplace and the overall success of the partner. Monitors competitor activity in the Partner Ecosystem and implements strategies to maintain account ownership and block competitor advancement. Ensure Vertex Alliances are aware, trained and supported on Partner integrations with Vertex solutions and products. Provides mentorship to new and existing members across the partner program. Participates in projects and performs other duties as assigned. Occasional business travel may be required. SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE, SKILLS AND ABILITIES: Deep working knowledge of SaaS and tax technology applications (ERP, eCommerce, Procurement technologies). Ability and experience to operate effectively at senior management and C-executive levels internally and externally. Partner business plan formulation and execution experience. Ability to manage a portfolio of partner solutions that has potential to drive a minimum of $5 million in new annual revenue. Develop and execute annual partner go-to-market plan to achieve annual objectives and revenue quota for specific Partner Ecosystem. Demonstrates leadership ability to work in a cross-functional go-to-market team environment. Demonstrate team leadership and team building skills. Ability to coordinate/lead industry and/or partner special interest group meetings. Strong market knowledge of the ERP/Ecommerce ecosystem. Strong acumen of the end-to-end business transaction process between host application and Vertex. Strong knowledge of partner strategy with ability to communicate impact to Vertex. Strong business acumen and execution skills, financially astute. Strong communication and presentation skills both written and verbal. Demonstrate ability to gain trust and credibility across Partner and Vertex organizations. Ability to succeed in a collaborative environment. Ability to build base case to gain organizational alignment for new Partner initiatives. Ability to manage high visibility or high impact projects simultaneously. Ability to work with minimal supervision. Ability to listen and understand information and communicate the same. Must possess strong interpersonal, organizational, presentation, facilitation and negotiation skills. Must be results oriented and customer focused. Self-motivated, accountable approach and a strong sense of teamwork. Takes initiative to drive/improve internal partner business processes for the betterment of the team. Ability to listen and understand information and communicate the same. Must possess good organizational skills. Must be results oriented, customer focused, and exhibit good interpersonal skills. Proficiency in Microsoft office packages. EDUCATION AND TRAINING: Bachelor's Degree in Business required; MBA preferred. Ten (10) plus years of experience in partner management and/or sales or business development within a business software preferred. Or equivalent combination of education and/or experience. Other Qualifications The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $131,600.00 - $171,100.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .
    $131.6k-171.1k yearly Auto-Apply 15d ago
  • Advanced Customer Service Specialist

    Concordance Healthcare Solutions Careers 3.5company rating

    Remote job

    At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. We have a job opening and exciting opportunities for a full-time Advanced Customer Service Specialist in our Tiffin, OH location. The primary role of an Advanced Customer Service Specialist is to be an advanced analytical employee that involves managing the daily needs of their assigned stockless/low unit of measure customers while also serving as backups for other stockless customers as needed. Besides day-to-day Customer Service tasks, this person will need to be proactive in managing inventory so as to notice any possible inventory issues before they become a problem. This individual will work with others to ensure the guaranteed 99%+ fill rate while also managing inventory that appears stagnant. Essential Functions: Provide general customer service functions to our commercial customers hospitals with product information, obtaining price quotes, processing orders/returns and discrepancies, providing website assistance, verifying pricing, etc. Key liaison between operations and our customers to resolve order related issues. Work with our customers to ensure streamlined communications on stocking levels, item usage and product changes. Help to resolve manufacturer backorders, allocations, etc. Analyzes hospital backorder reports, shorts reports and impact reports to determine why the shortage and how to fix going forward. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. Resolves product or service problems, including missed shipment resolution and backorder fulfillment and reporting. Recommends potential substitutions by working with outside sales personnel, manufacturer sales representatives & customer service. Participate in conference calls, business reviews and make site visits as needed. Work effectively with all internal departments, account managers and customers. Contributes to the development and maintenance of standards and procedures regarding customer service. Other duties as assigned. What You will Need to be Successful: Associate's Degree or 3 years' experience in customer service or related field; or equivalent combination of education and experience. Must have strong computer skills. Proficient with Excel and Word required, experience with AS 400 is a plus. Typing and data entry skills required. High energy, positive attitude and customer service oriented. Must have excellent communication skills, and be forward thinking. Must be detail oriented and possess analytical skills, must be flexible and have the ability to multi-task. Related work experience, medical product knowledge beneficial. Must be reliable and be able to function independently. With the possibility of a work from home hybrid model (in office part of the week and remote part of the week). Successfully pass a pre-employment (post offer) background check and drug screening. Work Location: This role is located in Tiffin, OH. We offer great benefits and competitive pay! Health, Life, Dental, Vision Insurance Paid Vacation and Personal time, Paid Holiday 401K Retirement Plan - Company match Company paid Short Term & Long Term Disability Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact hr-admin@concordancehs.com. Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities
    $27k-34k yearly est. 32d ago
  • Consultant, Sr Provider Education

    Bluecross Blueshield of South Carolina 4.6company rating

    Remote job

    Logistics: Palmetto GBA,- one of BlueCross BlueShield's South Carolina subsidiary companies. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. Location: This a full-time remote position. You will work an 8-hour shift scheduled during our normal business hours of 8:00 a.m.-5:00 p.m. Monday - Friday. It may be necessary, given the business need to work occasional overtime. What You'll Do: Communicates/educates providers on issues such as Medicare coverage, utilization statistics, documentation and medical review by use of written advisories, reports, letters, and telephone contacts. Documents all provider contacts/communications in provider tracking system. Conducts formal conference calls and/or in-person educational visits with providers that are consistently over utilizing services, on progressive corrective action, or have unacceptable denial rates and/or error rates under the medical review program. Conducts coverage and documentation workshops for provider staff (Medicare providers and physicians' staff). Researches, composes, and coordinates the preparation of all regulatory based provider education materials. Performs analysis of effective reports to determine actions to be taken regarding medical reviewed its/audits. Determines what providers are over-utilizing services and what services are being over-utilized. Works with medical review department and provides input regarding actions taken in response to provider billing practices. Targets providers where greatest abuse of Medicare program has occurred. Participates in the medical review process and inter reviewer reliability (IRR) studies. Assists in training of medical review associates regarding coverage and medical review process. To Qualify for This Position, You'll Need the Following: Required Education: If LPN, graduate of accredited School of Licensed Practical Nursing; if LVN, graduate of accredited School of Licensed Vocational Nursing; if RN, graduate of approved School of Nursing. Required Experience: If LPN or LVN, 7 years of clinical experience or equivalent combination of clinical and educator experience. If RN, 5 years of clinical experience or equivalent combination of clinical and educator experience. Required Software and tools: Microsoft Office. Required Skills and Abilities: Knowledge of medical terminology and disease processes. Demonstrated proficiency in word processing and spreadsheet software. Good judgment skills. Effective customer service, organizational, and presentation skills. Demonstrated proficiency in spelling, punctuation, and grammar. Analytical or critical thinking skills. Basic business math proficiency. Knowledge of mathematical or statistical concepts. Ability to persuade, negotiate, or influence. Required Licenses and Certificates: Active LPN or LVN licensure in state hired, OR active compact multistate LPN license as defined by the Nurse Licensure Compact (NLC), OR active RN licensure in state hired OR active compact multistate RN license as defined by the Nurse Licensure Compact (NLC) others. Ability to handle confidential or sensitive information with discretion. We Prefer That You Have the Following: Preferred Work Experience: 3 years of provider relations and Medicare experience. Preferred Skills and Abilities: Knowledge of claims processing software. In-depth knowledge of Medicare program, guidelines, regulations governing coverage. Preferred Software and Other Tools: Working knowledge of Microsoft Access or other database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $76k-108k yearly est. Auto-Apply 10d ago
  • External Sales, Independent Channel - New Jersey

    15 Ms Investment Mgmt

    Remote job

    Morgan Stanley Investment Management (MSIM) is one of the largest global asset management organizations of any full-service securities firm, with more than 40 years of history, a presence in 24 countries, and a total of $1.5 trillion in assets under management as of March 31, 2024. MSIM strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to a diverse client base, which includes governments, institutions, corporations and individuals worldwide. Basic Purpose: Responsible for representation of products distributed and marketed by Eaton Vance Distributors in assigned channel and territory. Primary Responsibilities: Develop and maintain sales programs with assigned intermediaries. Identify client needs and coordinate efforts to service assigned intermediaries. Conduct sales promotion and product training meetings for assigned intermediaries and existing or prospective mutual fund shareholders and/or clients. Work in conjunction with an Internal Consultant to fulfill the business plan for the territory. Submit call and expense reports in a timely manner Participate in conference calls. Qualifications: Bachelor's degree or equivalent. Minimum 8-10 years financial services experience, with minimum 2 years of internal/outside wholesaling/sales experience. FINRA Series 7, 79, 63 or 66 required. Strong communication and presentation skills. Must be extremely motivated and have demonstrated sales success. Must be comfortable with technology. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $100,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $100k yearly Auto-Apply 60d+ ago
  • Project Manager *Relocation May Be Available*

    E2 Optics 4.1company rating

    New Albany, OH

    Why E2 Optics? 💡 Step Into the Future with E2 Optics! 💡 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA - we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures Promote company Core Values to foster and safeguard family-centric culture Pre-Project Participates in the RFP Process, completing a detailed review of plans, specifications and bid form Reviews contract/work orders for content, validity and changes Cultivate and maintain customer relationships to secure and expand business opportunities Start-Up Provide initial client interface to assess scope of work, schedule and resources necessary to successfully complete a project Work with the Operations team to ensure proper materials, equipment and labor are available Develops mobilization plan and oversees the acquisition of any required equipment Develops resource plan and evaluates needs in conjunction with other site resource requirements Project Implementation Manage project scheduling requirements to control costs and meet contract requirements Manage subcontractor and vendor relationships; streamline project activities for efficiencies; communicate with staff and upper management to keep all informed of customer and job requirements Participates in progress update meetings and provide customer with progress reports as per the contractual requirements Work with PE/SI to prepare all change orders and manage to complete using customer required tools Monitor installation activities in conjunction with the onsite E2 Optics personnel to ensure project is delivered on schedule and within budget Partner with QA/QC Team to ensure specifications are communicated, anchored and achieved in accordance to client quality plan requirements Manage job cost/profitability and schedules through internal systems and reports: work with customer teams to meet master schedule such as providing specific work dates for scheduled items; communicate with internal resources regarding project updates, scope changes, order changes, and other events impacting the project; ensure Service Level Agreements (SLAs) are met Track projects, evaluate cost vs. performance to ensure projects come in on time and within budget Represent the company in client project meetings Participate in all meetings, conference calls and company required meetings throughout the year as assigned by your manager Project Close-Out Coordinate with PE to facilitate that project close-outs are completed efficiently and accurately. May assist in accounts receivable when required Manage customer acceptance and signoff of the projects Misc. Provide coaching, development and guidance to direct reports and/or team members, encouraging them to promote a Lean culture and to develop with emerging technologies Drive continuous improvement activities and support Lean initiatives across the site to align with deployed corporate strategic goals This position is generally expected to require overnight travel. The individual in this role should be able and willing to travel as required by E2 Optics Additional Responsibilities: As identified and assigned What We Are Looking For High school diploma or GED with experience required, associate or bachelors degree preferred Certified PMP preferred BICSI RCDD Certification preferred BICSI RTPM Certification preferred OSHA 30 certified preferred Knowledge of general building codes and BICSI Standards Minimum 5 years experience in commercial and/or data center construction and project management including the installation of standard cabling technologies, rack infrastructure and managing large scale build projects including the ability to communicate, prioritize and manage time effectively Experience managing large scale client projects with Guaranteed Maximum Price (GMP) contracts Product experience with Panduit, CommScope, Corning, and others Successful completion of previous telecommunication projects Experience managing large projects (1+ million) and service contracts Decision Making and Judgment: The position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans and schedules. Must be proficient in problem solving and root cause analysis to determine best feasible solutions Knowledge of structured cabling industry including technology, quality and safety standards Ability to support the Sr. Project Manager or Regional Operations Manager in leading, developing and managing field employees Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments Strong communication and organizational skills, including excellent customer service skills Must be able to learn and support new and quickly evolving technologies Ability to research information and identify solutions regarding technical issues Good work habits under pressure, flexible during times of change Ability to work within deadlines while maintaining high work quality including ability to prioritize and multi-task Ability to perform duties in a professional manner and appearance Extensive knowledge of safety protocols and procedures Effective oral and written communication skills as required for the position Ability to be self-motivated, proactive and an effective team player Demonstrated teamwork and versatility in integrating into multiple work environments Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) What We Offer Competitive pay Opportunities for professional development and career growth BICSI-certified training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
    $69k-101k yearly est. Auto-Apply 10d ago
  • LIHTC Underwriter

    Enterprise Community Partners 4.5company rating

    Remote job

    Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Summary Enterprise Community Investment is seeking an experienced individual with affordable housing and/or LIHTC experience to underwrite low-income housing tax credit investments. Extensive knowledge of LIHTC (Low Income Housing Tax Credits) along with strong financial analysis skill is required. Job Description Responsibilities: Underwrite tax credit investments as assigned including completion of the following underwriting tasks: sponsorship analysis, market analysis, sources and uses and capital structure analysis, income and expense underwriting, and tax credit documentation analysis. As part of processing of each transaction, obtain due diligence materials from client, conduct site visits as needed, review project loan documents and LP agreement for material business terms, participate with the originator in conference calls with the customers, prepare and present requests for investment committee approval and investor review including narrative descriptions, charts, graphs and tables illustrating pertinent aspects of the proposed investment. Under the direction of the originator and director of underwriting, communicate and manage customer expectations through the underwriting process using a positive and proactive approach that will enable repeat origination opportunities. Provide regular communication to originator and director of underwriting regarding deal underwriting progress including process checklist review, due diligence review, transaction timing, and issue identification timely preparation and regular updates to the Transaction Summary format as required by the originator and the process checklist. Assist with and attend deal closings or other customer service coverage enhancement opportunities (if requested by the originator or director of underwriting) and help to complete and organize closed deal files for transition to Asset Management. Assist with other Syndication priorities as requested (e.g., asset management, investor relations, assistance to other lines of business). Participate in and contribute to group meetings and discussions. Performs other duties as assigned. Qualifications: Bachelor's degree in Business, Accounting or Finance, or related field required. Master's degree preferred. 3-5+ years' experience real estate finance, affordable housing and/or LIHTC program, apartment market dynamics in both urban and suburban areas, and familiarity with industry policies, issues, and programs Extensive knowledge of LIHTC and strong financial analysis skill is required. Experience in closing real estate transactions highly preferred. Ability to manage multiple tasks effectively under significant time pressure to meet closing deadlines. Extensive Excel modeling skills required. Proficient knowledge of MS Word and Power Point a plus. Strong writing /editing skills needed to produce correspondence and reports. Demonstrated verbal communication and interpersonal skills to represent company to all parties. Demonstrates professionalism, diplomacy and composure and is flexible and able to adapt to a variety of situations. Strong organizational skills and ability to coordinate complex activities, prioritize conflicting demands and meet deadlines. Must be highly motivated, be able to work independently, solve problems and possess strong written and oral communication skills. Incumbent is expected to demonstrate strong ethics in interpersonal relations and work as an effective, collaborative team member. Ability to maintain big picture focus while attending to detailed work and providing thorough documentation. Demonstrated ability to work productively and accurately in a fast-paced environment with multiple projects and stringent deadlines. Ability to work evening and weekend hours during peak periods. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base salary for this role is $116,000 to $130,000, depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #LI-JW1 #ID
    $116k-130k yearly Auto-Apply 12d ago
  • Litigation Assistant

    Cipriani & Werner 3.7company rating

    Remote job

    Cipriani & Werner is a multidisciplinary law firm. We have long been recognized as a firm that seeks to understand the needs and interests of our clients. From that point forward, we strive to deliver results that are expected by our clients. The Cyber Group in our Philadelphia, PA Office is looking for a Litigation Assistant to join our growing team. Responsibilities include, but are not limited to: Assist attorneys in everyday tasks. Communicate with team members on assignments and file requirements. Profile and organize e-mails and documents in ProLaw. Schedule conference calls, video conferences and other meetings via Teams. Open, maintain, and close ProLaw matters. Data entry of calendar events. Review, track, and communicate calendar events on a regular basis with attorney(s). Create, edit, and finalize documents, including correspondence, pleadings and discovery, in MS Word through ProLaw in a variety of ways. Proofread prepared materials for correct grammar, spelling, punctuation, and content. E-file documents in all State and Federal Courts. Position Requirements: High School diploma required. 3-5 years litigation experience required; federal and state e-filing experience required. Experience in class action litigation preferred. Proficiency in Microsoft Office 365, ProLaw, Excel, and e-document management software preferred. Must be a self-motivated independent thinker with excellent time management skills, strong organizational skills, and outstanding communication skills with the ability to work as a team member in a high-volume fast paced work environment. Cipriani & Werner P.C. offers a comprehensive benefit package. Highlights include: Comprehensive medical, dental, and vision insurance Matching 401(k) Paid time off Mentorship opportunities Collaborative and welcoming work environment Work-Life balance This is a remote position. Must be able to work 8-4pm EST or 9-5pm EST. The salary range for this position is $55,000-$65,000 and represents C&W's good faith and reasonable estimate of the range at the time of posting. Actual compensation will depend upon a number of factors, included but not limited to experience and qualifications. Cipriani & Werner P.C. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $55k-65k yearly Auto-Apply 18d ago
  • Software Development Engineer, Amazon Connect

    Mastrics

    Remote job

    People. Technology. Ideas.Our Team takes pride in developing solutions that accelerate our clients' continued success. Our clients range from large corporations to local, state, and federal government. To fulfill our obligations to our clients, we take great pride in hiring the right team. We offer exciting opportunities for growth, education, and leadership and embrace diversity and inclusion. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service. As a developer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving Salesforce development, including but not limited to Lightning, Apex, force.com APIs and decision-making skills.Qualifications U.S. Citizen Bachelor's degree and at least 5 years of experience Eligible to obtain and maintain and government security clearance Experience implementing AWS Connect Proficiency with declarative Salesforce development, including but not limited to objects, Flows, process builders, lightning app builder, approval processes and communities Experience with Call Center implementations leveraging Service Cloud, Service Console, Service Cloud Voice, Salesforce Knowledge and Case Management Proven knowledge and practical application of Salesforce development, including but not limited to Lightning, Apex, force.com APIs and decision-making skills Demonstrate self-motivation and the ability to grasp concepts quickly Functional knowledge of Salesforce data structure and understanding of how to leverage the tool to meet complex process and reporting requirements Ability to work across multiple projects/priorities while maintaining sound development practices to ensure the quality delivery of enterprise solutions Preferred Skills Experience with Federal Government customers and contracts Knowledge and experience with Agile and DevSecOps methodologies Experience with MuleSoft Experience with GitLab, GitHub, Jenkins, SonarQube, Checkmarx Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face) Take initiative to recommend process improvements and demonstrate creative thinking Join our team and grow with us!
    $93k-127k yearly est. Auto-Apply 60d+ ago
  • HP Field Operations Manager

    2020Companies

    Remote job

    Job Type: Regular 2020 Companies has a full-time remote Field Operations Manager opportunity representing our client, HP. About the Role The Field Operations Manager plays a crucial role in ensuring the smooth operation of field activities. This position requires a combination of strategic thinking, strong leadership skills, and meticulous attention to detail. The Field Operations Manager is responsible for staffing, scheduling, compliance, and performance metrics to drive operational excellence and support the achievement of business objectives. By providing guidance, support, and compliance tracking, the Field Operations Manager helps to streamline processes, enhance productivity, and ensure alignment with retailer and internal standards. This role requires effective communication, collaboration, and problem-solving skills to address challenges and drive continuous improvement in field operations. The FOM serves as a key point of contact between field teams, management, and other stakeholders, fostering a culture of accountability, teamwork, and excellence in execution. What's in it for you? Work remotely Competitive salary, paid weekly Quarterly bonus potential Next day pay on-demand with DailyPay Health/Dental/Vision benefits 401K Program with matching Paid Time Off Paid Holidays Monthly mobile reimbursement Scholarship opportunities for employees and direct family members Employee Assistance Program Leadership Development Program Product giveaways Week off between Christmas and New Year's Birthday off Job Description: Facilitate the staffing and onboarding process for their assigned region(s) Create a welcoming new hire experience and ensure completion of required training Collaborate with the training team to ensure adherence to the new hire onboarding path Creating & Auditing Team Schedules and Shift Compliance Develop and maintain team schedules, ensuring adequate coverage and alignment with business needs Conduct regular audits of shift compliance to ensure adherence to established schedules and standards Ensure field team compliance with retailer standards and internal performance metrics Provide support for ASM/RSM activities, such as store visits, training sessions, and other needs Effectively provide direction, training, and guidance while ensuring retention of the team Attend meetings and conference calls as required in and out of the region as needed Travel to store locations within a region (as needed) Ensure adherence to all company policies and procedures Perform all other duties as assigned Performance Management Staffing Rates & 90-day Turnover Schedule/Visit Compliance External/Internal Compliance Efficient handling of administrative tasks Qualifications High school diploma or equivalent required; Business degree preferred 3-5 years of retail or sales experience required Demonstrate ethical and professional standards in a business environment Demonstrate good judgment and initiative, make decisions and problem solve Able to work autonomously with excellent time management and strong organizational skills Excellent verbal and written communication and interpersonal skills Positive attitude, willingness to learn, and ability to work flexible hours including evenings and weekends Must be able to travel throughout the Region What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $65k-115k yearly est. Auto-Apply 43d ago
  • Remote Office Assistant

    Nextgen Real Estate 3.7company rating

    Remote job

    We are seeking a highly motivated and organized Remote Office Assistant to join our team. This is a full-time, remote position that offers the flexibility to work from home. As a Remote Office Assistant, you will play a key role in supporting the daily operations of our company and assisting our team with various administrative tasks. Key Responsibilities : - Provide administrative support to the team, including but not limited to managing emails, scheduling appointments, and organizing documents - Answer and direct incoming calls and messages in a professional manner - Assist with data entry and maintaining accurate records - Coordinate and schedule virtual meetings and conference calls - Prepare and distribute reports, presentations, and other materials as needed - Manage and update company databases and systems - Handle confidential information with discretion - Perform general office duties such as ordering supplies and maintaining office cleanliness Qualifications: - High school diploma or equivalent required; Bachelor's degree preferred - Excellent communication and interpersonal skills - Proficient in Microsoft Office and other relevant software - Strong organizational and time-management skills - Ability to work independently and in a team environment - Attention to detail and ability to multitask - Experience in the real estate industry is a plus Contract Details: This is a full-time, remote position with a competitive salary and benefits package. The working hours are Monday to Friday, 9am to 5pm PST. The successful candidate will be provided with all necessary equipment and resources to work remotely. If you are a self-motivated and detail-oriented individual with a passion for real estate, we encourage you to apply for this exciting opportunity. Join our dynamic team at NextGen Real Estate and grow your career in the fast-paced world of real estate.
    $30k-39k yearly est. 60d+ ago
  • Risk Program Consultant - Remote

    Velera Solutions

    Remote job

    Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity The Risk Program Consultant leads all aspects of the relationship with assigned financial institutions related to Fraud and Risk operations, service and experience. Incumbent will work with multiple levels of leadership within the financial institution and within Velera. They will serve as trusted partner and consulted advisor, with the objective to understand the financial institution's risk and anti-fraud needs, drive the financial institutions risk initiatives, support all financial institution initiatives with a risk management lens, understand and consult on all risk management aspects of the financial institution's portfolio, partner with Risk Management teams to proactively identify effective mitigation strategies and opportunities, work with the financial institution on industry trends. Incumbent will also serve as escalation point for critical service-related issues, attend on-site meetings at financial institution locations as needed, perform education, training and operational performance evaluations for financial institution's executive teams, understand and recommend industry fraud and risk mitigation best practices and ensure quality service and a positive relationship between Velera and all financial institutions enrolled in the Enhanced Fraud Services solution. Day in the Life Strengthen top financial institution relationships by identifying and managing financial institution fraud/risk program needs, providing expert servicing oversight and accountability for financial institution critical initiatives and ensuring fraud and risk day to day servicing requests and needs are met. Provide portfolio consulting on fraud and risk mitigation strategies, identify ongoing process improvements and operational gaps with recommendations for improvement. Maintain extensive knowledge of all fraud and risk applications and systems both internal to Velera and external (within financial institutions and industry). Effectively develop and leverage partnerships with all Velera business units to ensure client initiatives, projects and business as usual issues and requests are resolved expeditiously to the client's satisfaction and with risk management consulting. Conduct root cause analyses and recommend steps to remediate risks based upon findings from research. Communicate those findings and recommendations at all levels with financial institution operational staff and executives as well as internal support teams. Ensure resolution and execution related to those plans/findings. Conduct investigations of complex cross-channel fraud events or suspicious activity via detailed analysis of daily business records and ad-hoc risk assessments. Recommend and execute preventive actions resulting from those investigations. Serve as central point of contact between various partners, Velera Business Units and clients by assertively and proactively providing ongoing communication and action between all parties to ensure timely resolution and execution from Risk Management services teams. Coordinate and monitor open risk management service tickets, inquiries and projects to ensure response timeliness, accuracy, and quality. Internally raise partner concerns to appropriate service team employees, and upper management, verbally and/or via Velera's internal ticketing process. Ensure that all questions/inquires/issues from the financial institutions are recorded and tracked through resolution following defined process with the appropriate resolution comments. Set and manage client expectations with regard to complex fraud mitigation system functionality, fraud related compliance and fraud mitigation rule and reporting implementation timeframes. Provide accurate cautions and clarifications related to client-specific conditions which could influence objective. Develop and implement professional presentations as the need arises for various fraud meetings and financial institution training functions. Ability to communicate effectively via WebEx and conference calls, additionally delivering high quality PowerPoint presentations via webinars and face-to-face meetings with financial institutions and upper management. Identify ongoing process improvements, operational gaps and potential remediation steps related to both existing and new financial institution experiences and processes. Participate in special project teams supporting general business initiatives outside of the primary fraud detection and analytics function. Lead and/or participate in assigned projects (internal and external) including cross-functional teams in support of Velera, business unit, and/or department goals and objectives providing best practice recommendations and oversight where appropriate. Maintain current working knowledge of all Velera offered products and service applications including its key functions, risk management options, and associated reports. Recommend reports which meet daily client needs and work with internal analytic teams to generate customized reporting options for the benefit of individual/all EFS financial institutions or where appropriate. Maintain an understanding of financial services regulations and requirements. Perform other duties as assigned Qualifications Bachelor's degree in Business Administration or related field or equivalent combination of education and experience required. Five (5) years within the financial service industry required. Four (4) years professional experience in risk management and/or fraud experience required. Experience with data analytical tools required. Multiple payments processing system knowledge preferred. Experience with fraud mitigation industry tools within the financial service industry. Experience with financial institution core processing systems preferred. Project management experience preferred. CFE preferred. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $75,800.00 - $96,700.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.
    $75.8k-96.7k yearly Auto-Apply 16d ago
  • Guest Experience Coordinator

    Aveda Institutes, & Nurtur Salon & Spas

    Columbus, OH

    Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Demonstrate a strong understanding that the spa/salon industry is “high touch,” meaning that it requires strong interpersonal skills and attention to the needs of others. Continually be focused on hospitality, guest care and service excellence. During times when traffic is slow, provide support to other team members to ensure guest satisfaction is met during their service experience. Follow the Aveda service cycle with every retail guest as determined by Nurtur. Perform daily support to guests to ensure their satisfaction is met during their service experience. Support company initiatives by ensuring productivity goals are met through managing the appointment book. This includes, but is not limited to creating availability, up-selling services, inform guests of seasonal specials and events, maintaining a wait list for services, etc. Oversee the planning, coordination and execution of a complete and accurate physical inventory as required. Work with Guest Experience Manager to aid in development of strategies to achieve retail and service goals and objectives. Follow the cash management policy. Plan, coordinate and execute special events for the promotion of new launches. Educate all Nurtur Professionals and fellow Guest Experience team members of any new product launches and general product knowledge. Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, etc. Provide on-going recognition, support, and motivation for Nurtur Professionals. Maintain and enhance the overall look of the salon. Enforce policies and procedures of Nurtur the Salon; serve as a role model. • Communicate all corporate policies and procedures to team members and ensure compliance. Resolve guest challenges in an effective and timely manner. Continuously work at creating and nurturing strong working relationships with other team members. Project a professional image at all times to internal and external clients. Create a sense of urgency; delegate appropriately; motivate self and team to accomplish objectives. Follow and implement all Aveda visual presentation standards and guidelines for product launches. Assist the marketing team with floor sets, window changes and collateral placement takes place in a timely manner. Manage all functions to properly open and close the store following guidelines and policies. Actively participate in meetings, training and conference calls. Participate in Aveda and Nurtur Corporate Events including Career Fairs, Chamber Meetings, PR/Marketing Events, Holiday Event, Earth Month, Beauty for a Cure, etc. Perform other duties as assigned. Achieving sales goals. Staying within approved budgets. Supervising all bank, and currency transactions. Ensure that all team members adhere to the Cash Management Policy. Control banking expenditures according to established procedures. Maintain personal sales and achieve sales goals. Ability to take initiative and accountability for the accuracy of information and for achieving results. Motivate self and others to overcome obstacles and achieve goals. Requirements: High School diploma or equivalent. Prior experience with guest care in a retail, salon and spa or hospitality industry. Time Management: ability to organize and manage multiple projects. Organization: ability to demonstrate strong organizational skills. Ability to make and implement decisions. Ability to maintain a high level of confidentiality. Eagerness to learn and grow in position. Demonstrated aptitude to train new team members. Demonstrated ability to provide excellent presentations. Demonstrated ability to thrive in a fast-paced environment. Willing to work a flexible schedule, including evenings and weekends. Excellent interpersonal and communication skills; articulate in English. Strong commitment to customer service excellence. Commitment to company mission and vision. Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Medical/Dental/Vision/Life 401(k)/match PTO (paid time off) EAP (employee assistance program) Short-term disability Employee discount on products and services Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!
    $19k-26k yearly est. 60d+ ago
  • District Manager

    Coffee and Bagel Brands

    Remote job

    Brand: Bagel Brands Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other's company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone's day than with a warm, fresh-baked bagel and a heart-felt good morning. We are looking for an experienced District Manager with 3+ years of successful QSR multi-unit experience to lead our Reno Market. At Bagel Brands, we offer full benefits (Medical, dental, vision, HSA/FSA, disability, life insurance), 401k+ company match, self-managed PTO, tuition reimbursement, adoption assistance, EAP, and more! We are targeting $95,000 - $100,000. There is also a 15% quarterly bonus potential. Leading and inspiring extraordinary General Managers and exceptional Team Members. Not only are they responsible to oversee and provide leadership to multiple store locations within the region to achieve excellence in all aspects of the business, the District Manager will also develop creative team member engagement strategies and foster a culture of continuous internal growth and development. Responsibilities include: * Managing 5 General Managers in the Reno and Sacramento area. * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Ensuring district meets or exceeds operational goals for all key performance measurements to include sales, transactions, customer satisfaction, cleanliness, speed of service, order accuracy, product availability, controllable labor, and other metrics * Leading Team Members by example and always striving to deliver an exceptional experience to every guest * Fostering a positive and fun team culture conducive of the Company's principles What we are looking for: * At least 3 years multi-unit management experience within the food service or restaurant industry. * Able to work a flexible schedule, including nights, weekends, and some holidays as business dictates including early hours (as early as 3am depending on the bakery). * High School Diploma or GED required. * Intermediate knowledge of Microsoft Office Suite. * Experience analyzing financial reports (Profit and Loss, Income Statement, etc.). * Excellent communications and rapport-building skills. * Demonstrated success leading, coaching, and developing employees * Able to work a flexible schedule, including nights, weekends, and some holidays as business dictates including early hours (as early as 3am depending on the bakery). Ranges reflect what employer reasonably and in good faith expects to pay for such position. Address: | Remote , Carson City, Nevada 00000 | The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.
    $95k-100k yearly Auto-Apply 27d ago
  • Inside Sales Representative (REMOTE)

    K.A. Recruiting

    Remote job

    *** Your opportunity is to expand our client base of physicians while maintaining and growing our permanent house accounts. You will provide education; effectively promote products through a Consultative-based selling approach; interface with other departments to meet Client needs; be responsible for the care and growth of new Client and permanent house account sales; demonstrate both the ability to listen well and to assist internal and external clients; project an upbeat and positive attitude; exercise sound judgment; take initiative and be flexible; and creatively solve problems to maintain relationships. Duties include: - Develop qualified prospects and accounts through personal lead generation efforts. (Cold call and telemarketing). - Gain office access via telephone to deliver product and service presentations demonstrating mastery as an industry expert with compelling market data by conference call, Skype, GoToMeeting, GoToConference orother electronic & virtual means. - Bring out key private practice pain points and the unique features & benefits of our laboratory testing solutions to clearly identify how to build the physician's practice with our product. - Create and use Quarterly Business Plans to achieve goals and grow territory sales. - Develop trusting relationships with house accounts for the purpose of securing referrals, increasing sales and scheduling speaking engagements. - Target ideal offices that will generate 10 new patients a month and continually follow up on prospective doctors throughout their buying cycle - Motivate targeted doctors to commit to test and convert them from a Lead to an actively testing Client. - Partner with client services colleague so the doctor can begin receiving patients' results and order new patient requisitions on line. - Coordinate logistics to launch new physician offices. - Submit accurate and timely documentation and administrative reports using CRM database. - Communicate openly and regularly with management and colleagues. - Utilize approved electronic marketing materials and equipment to demonstrate unique features and benefits of our laboratory testing solutions. - Participate in company trade shows and conferences when required to attend. - Work with a sense of urgency and exhibit timely follow up. - Attend weekly sales team conference calls and attend all corporate meetings when required to attend. - Grow permanent house accounts by being readily available to the physician and their staff and by working with the Client Services Department to exceed the needs and expectations of all permanent house accounts within your assigned territory To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Bachelor's degree from four-year College or university preferred. - Previous sales experience and/or advance sales training. - Exposure to medical/nutritional terminology preferred - Microsoft Office including Excel, Word, Outlook - CRM database, Salesforce preferred Measurements of performance include: - Achieve a consistent run rate of adding 3-4 new physician offices that will generate a minimum of 10 new patient requisitions a month. - Product knowledge demonstrated through proficient handling of company's core story, features, benefits and objections. - Demonstrate sales competencies which include demonstrating determination, being a self starter and handling stress; being an excellent prospector, an outstanding closer, passionate about learning, possessing the power of persuasion and demonstrating effective time management skills. ALL of these skills are constantly being developed, refined and enhanced for effectiveness; as evidenced by order levels. - Maintain a harmonious relationship with all other sales personnel to the overall benefit of the company sales efforts and success. - Enter ALL information from ALL communication with the doctor and their staff. - Work with Permanent House Accounts (PHA) in assigned territory to increase sales - Adhere to all company policies and procedures. - Maintain a positive attitude toward company, clients and co-workers. - Meet or exceed the budgeted sales goals. - Meet sales quotas discussed with the Manager. This position is responsible for sales competencies which include demonstrating determination, being a self-starter and handling stress; being an excellent prospector, an outstanding closer, passionate about learning, possessing the power of persuasion and demonstrating effective time management skills. ALL of these skills are constantly being developed, refined and enhanced for effectiveness; as evidenced by order levels. Using best judgment as to when you bring the solutions to management's attention. This is a permanent, full-time position with great pay and benefits. Click APPLY today. If you are interested in learning more, or if you are a laboratory professional looking for a new position, contact Marina - call/text 617-430-7080 or email your resume to marina@ka-recruiting.com Or book a 5 minute phone call here: https://calendly.com/marinaka/job-opportunity-information-meeting
    $36k-60k yearly est. 12d ago
  • Clinical Project Manager Assistant

    Actalent

    Remote job

    About the Role The Project Manager Assistant (PMA) plays a key role in supporting the successful execution of clinical trials. This position provides research, administrative, and operational support to Project Managers and contributes directly to the collection, documentation, and quality review of clinical research images and data. The PMA will be involved in essential study activities from day one, ensuring accuracy, compliance, and timely communication across study teams, sites, sponsors, and CRO partners. Key Responsibilities The PMA will be responsible for a wide range of tasks, including but not limited to: Clinical Trial Support & Data Management + Collect, document, and compile clinical research images and data under the direction of the Project Manager. + Track, confirm, and document receipt of all images and functional test materials received at the DRC. + Perform data entry (DE), source document verification (SDV), and quality control (QC) activities such as reconciliation and reconciliation verification (RV). + Respond to data queries and assist with site communications as needed. Study Operations + Assist with study startup activities, including distribution of site initiation forms and site certification tracking. + Manage certification reader assignments and support additional reader assignment needs. + File study documents and maintain organized study records. + Support all DRC staff members to meet study timelines and operational needs. Communication & Collaboration + Communicate with study sites, sponsors, and CROs regarding study specifics, image issues, and operational updates. + Attend DRC group meetings and study conference calls as appropriate. + Provide study coverage when the Project Manager is unavailable, including time-sensitive tasks such as patient screening eligibility checks and sponsor requests. Training & Team Support + Assist in training new PMAs and contribute to a collaborative team environment. Job Type & Location This is a Contract position based out of Durham, NC. Pay and Benefits The pay range for this position is $22.61 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
    $22.6-26 hourly 11d ago
  • Sage 100 Consulting Manager

    Blytheco

    Remote job

    We're at the forefront of digital transformation, process automation and leadership. As a Sage Platinum Elite Partner and Acumatica Gold Partner, we're known for delivering exceptional solutions and extraordinary client experiences. We have a fantastic opportunity for a Sage 100 Consulting Manager to join our professional services team. Our ideal candidate is a tech-savvy software professional who has a proven track record of driving high performing consulting teams, setting the strategic vision of a software practice, and achieving performance objectives. This is a great opportunity to use your hands-on leadership style and extensive ERP knowledge to positively impact our Sage 100 practice. The Role: Our Sage 100 Consulting Manager will lead a team of talented software consultants in the execution and delivery of world class implementation projects to our customers while managing key performance indicators and driving the overall growth and profitability of the Sage 100 delivery practice. Our team leader will take a hands-on, lead-by-example approach by actively participating in implementation projects. Providing insightful guidance and support, they will also enable and encourage their team to achieve their highest level of performance, consistently delivering world class services that exceed our client's expectations. Scope of the Role: The role of our Sage 100 Consulting Manager is to effectively manage the P&L of the delivery practice and drive profitability and growth through client satisfaction and reference-ability, while providing leadership, insight, and direction to our team of a dedicated professional services consultants. Essential responsibilities will include but are not limited to: Team Management Exhibit strong, hands-on leadership style by providing guidance and mentorship to consulting team: Actively participate in the interview and hiring process Energize, develop, train, motivate, and coach team to success, effectively driving Team productivity and profitability Conduct team meetings and weekly one-to-one meetings; participate in mentoring, knowledge-sharing, and annual/ongoing review process Build and reinforce teamwork with direct reports through clear, effective communication, ensuring both understanding and accountability Maintain a positive practice culture that is evidenced by high employee morale and low turnover Partner with Sage 100 Practice Leader in developing career paths and coaching strategies to ensure consultant's job satisfaction and professional growth Professional Services Management Collaborate with leadership to continuously refine and enhance delivery strategies and methodologies to ensure Team achieves performance targets: Manage consultant engagement execution, resources and bench time Successfully allocate delivery resources to meet and exceed client expectations Effectively promote value billing and maximum efficiency in service delivery Effectively maintain a 50% personal utilization rate by assisting in all phases of the software implementation process to include discovery calls, configuration, mapping, data migration, training, etc. Provide oversight, governance, and management on active Sage 100 projects/engagements Manage the consulting team to key performance indicators Set and reinforce clear, measurable performance expectations for team and individuals Review project status/delivery/milestones regularly through client/project meetings, written status reports, conference calls, etc. Partner with project management team to ensure project budget, scope, and deliverables are met, and the team have exceeded client expectations Act as the first point of contact on all functional escalations for your team Continuous Improvement Identify, define, develop and implement techniques to improve productivity, increase efficiency, mitigate risk, decrease escalations, and resolve issues to achieve the ultimate client experience and satisfaction. Conduct weekly team meetings, preparing and presenting thought leadership topics, training and ideas for process improvement. Facilitate discussions and gather feedback from the team Client Management Actively engage in client interactions to ensure positive outcomes and client satisfaction Build and maintain relationships with clients, vendors, ISVs, and key strategic partners Proactively engage with project team, client team and internal and external stakeholders, establishing open lines of communication regarding project status, potential roadblocks, changes to timeline, etc. that could impact deliverables Develop subject matter expertise regarding practice offerings, sales, consulting best practices and marketing efforts: Leverage expertise in managing people to lead, develop and position Sage 100 for success within the marketplace for the company Drive 100% client retention (No changes to Reseller of Record status) Blytheco Leadership Build and maintain strong relationships with other managers, colleagues and leadership team Exemplify a spirit of collaboration in leading team to act on company initiatives, processes, and methodologies Actively participate in the leadership program, engaging in thought leadership and assisting in the development and execution of company-wide strategies and initiatives Day in the Life of our Sage 100 Consulting Manager: Manage a team of direct reports, providing daily guidance, support, and coaching Participate in the interview process and drive onboarding activities Conduct weekly one-to-one meetings with team members; provide mentorship, coaching and knowledge sharing Develop and maintain functional best practices for client implementations Achieve targeted billing goals by actively engaging in the software implementation process Review consulting team's time & billing (Work in Progress reports - WIP) to ensure accuracy Attend status, project, and leadership meetings Participate in sales calls, acting as the Subject Matter Expert on the Sage 100 application; assist the sales team with scoping and demonstrations Provide guidance and support to consultants Create reports, write Statement of Work documents (SOW's), assist with project scoping and planning, and assist consulting team members with clerical/administrative duties, as needed Travel to client sites or phone/video calls with clients on an as-needed basis Build relationships with clients while understanding current and future needs to assist with client transformations Role Requirements: Bachelor's degree ERP professional services/consulting background with experience in delivering ERP projects within defined timeframes and budgets OR 10+ years of experience working with ERP applications (Power User/Administrator) 2-5 years of leadership experience of an ERP product line is highly desired A strong understanding of ERP solutions, with Sage 100 knowledge preferred but not required Ability to provide insight and recommendations to Sales, Marketing, and Consulting teams to solve complex business needs, understand new rollouts, functionality, and interfaces that will enhance the client experience Demonstrated ability to achieve professional services revenue goals, lead consulting teams and engagements, and ensure the delivery of an exceptional customer experience Outstanding leadership and coaching skills with the ability to lead, train, and motivate others: Natural talent for developing and fostering collaborative and trusting relationships with team members, co-workers, and clients Ability to manage customer expectations and escalations skillfully and diplomatically Excellent project management abilities: Capable of effectively setting and achieving goals, and meeting deadlines through effective time management and prioritization Ability to handle multiple projects and manage practice demands with a sense of urgency Exceptionally strong business acumen with the ability to understand, set and measure KPI's and metrics Insight into various business verticals and best practices with the aptitude to easily assimilate new information and translate into business requirements Superior presentation, verbal, and written communication skill. Demonstrated analytical, organizational, and interpersonal skill. Proficient with MS Office Suite, Smartsheet, and CRM applications Ability to travel, as needed Benefits and Perks: We recognize that our success begins and ends with our valued team members, so we pay it forward by offering a comprehensive lineup of benefits & perks that promote health and wellness, work/life harmony, and peace of mind: Competitive compensation plan (Total Targeted Compensation Annual Range $105K-$150K+ TTC) Medical, dental, vision coverage Company-paid life insurance Options for additional insurance coverages 401(k) Plan Paid Time Off accruals Company Paid Holidays Tuition reimbursement and on-going training opportunities Employee Recognition and Leadership Programs Annual Company Conference - “Quest for Excellence” Employee Referral Bonus Program Opportunities to give back to the community Our award-winning culture That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference!
    $105k-150k yearly Auto-Apply 60d+ ago

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