Top 20 companies that use CRM

2. Salesforce

How Salesforce uses CRM:

• Launched innovative campaigns for one of first successful SaaS company and campaignsfor Bay Area s successful CRM company.
• Worked closely with prospects/clients to identify technical requirements and technical infrastructure for CRM based enterprise solutions.
• Used the sandbox for unit testing and assisted Business Users in CRM Deployment validation testing.

Most common skills for Salesforce:

• Salesforce
• Cloud
• CRM
• Scrum
• Apex
• Customer Issues

3. Robert Half

How Robert Half uses CRM:

• Created records with client details with product purchase history and lead time for newer products into Goldmine CRM software.

Most common skills for Robert Half:

• Customer Service
• Expense Reports
• Payroll
• Journal Entries
• Data Entry
• QuickBooks

4. ZOOM+Care

Most common skills for ZOOM+Care:

• Media Management
• Infrastructure
• Zoom
• PC
• Troubleshoot
• Digital Marketing

5. Weichert

Most common skills for Weichert:

• Real Estate
• Open Houses
• Sales Associates
• Sales Process
• GAAP
• Residential Properties

6. Guidehouse

7. Humana

How Humana uses CRM:

• Led insight generation and strategy for CRM vendor RFPs for future product designs and commercialization.
• Worked closely with internal and external partners to deploy new tools and customer relationship management (CRM) systems.

Most common skills for Humana:

• CMS
• Medicare
• Customer Service
• Outbound Calls
• Medicaid
• HIPAA

8. Sunrun

Most common skills for Sunrun:

• Renewable Energy
• PV
• Market Research
• Installation Process
• Roofing
• Sales Targets

9. Ford Motor

How Ford Motor uses CRM:

• Piloted new CRM tool with 10 dealers across the country.
• Developed scope of work and oversaw Lincoln Mercury's day-to-day relationship with advertising, media purchasing, CRM and multicultural agencies.
• Managed a personal CRM database including follow-up with previous clients, current inquiries and future prospects.

Most common skills for Ford Motor:

• Assembly Line
• Sigma
• Lean Manufacturing
• Customer Service
• Process Improvement
• ISO

10. Deloitte

How Deloitte uses CRM:

• Led packaged software solution projects focused on CRM, sales, customer support and marketing transformation services.
• Created several Sharepoint sites to better manage customer requests and projects related to CRM and the Global Client Hierachy group.
• Provided global support for Deloitte's CRM database.

Most common skills for Deloitte:

• Project Management
• Java
• Business Development
• Process Improvement
• Business Process
• Financial Statements

11. Slack

How Slack uses CRM:

• Record all correspondence internally and externally by utilizing Customer Relationship Management (CRM) database.

Most common skills for Slack:

• CRM
• Web Site
• Trade Shows
• Editorial Content
• Instagram
• Direct Patient Care

12. Wolters Kluwer

How Wolters Kluwer uses CRM:

• Capture leads and opportunities into CRM from shows and webinars.
• Educate customer on products and services offered Enter information on customer call in SAP CRM timely, accurately and completely.
• Maintain project status for all projects via internal CRM application.

Most common skills for Wolters Kluwer:

• Azure
• Content Marketing
• UI
• B Testing
• QA
• Business Development

13. Cornerstone

Most common skills for Cornerstone:

• Direct Reports
• Recruitment Efforts
• Test Data
• Client Expectations
• Human Resources
• Enterprise Sales

14. Nelnet

How Nelnet uses CRM:

• Developed business capabilities for acquisition and integration of marketing information in support of CRM initiatives.

Most common skills for Nelnet:

• Inbound Calls
• Customer Service
• Outbound Calls
• Student Loans
• Product Demonstrations
• Interest Rates

15. Csb

Most common skills for Csb:

• TPA
• Calculation
• Projection
• Outbound Calls
• Mental Health
• Global Operations

16. Tesla

Most common skills for Tesla:

• Vessel Maintenance
• PPE
• Renewable Energy
• Troubleshoot
• Hand Tools
• Solar Power

17. United Rentals

How United Rentals uses CRM:

• Utilized proprietary CRM software to maximize sales effectiveness.

Most common skills for United Rentals:

• PowerPoint
• Construction Equipment
• Customer Service
• Rental Equipment
• Strong Customer Service
• Territory Planning

18. Pwc

How Pwc uses CRM:

• Designed and launched Strategic Account Planning and CRM processes
• Supported SAP CRM implementation for a medical equipment wholesaler.
• Handled the below modules in CRM : Business Partners , Activities , Opportunities , Target Group

Most common skills for Pwc:

• Financial Statements
• Project Management
• Real Estate
• Sarbanes-Oxley
• Internal Controls
• ERP

19. FRIKINtech

20. Bausch + Lomb

How Bausch + Lomb uses CRM:

• Led the implementation of a Global CRM solution for the sales force.

Most common skills for Bausch + Lomb:

• FDA
• HPLC
• GMP
• Product Development
• Clinical Trials
• Process Improvement