Companies that use customer complaints include Taco Bell, Compass Group USA, Hilton, Walgreens, Papa John's International, Ace Hardware, Tractor Supply, and several other companies.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Taco Bell | 15% | 33,337 |
| 2 | Compass Group USA | 13% | 23,272 |
| 3 | Hilton | 13% | 3,557 |
| 4 | Walgreens | 10% | 20,671 |
| 5 | Papa John's International | 7% | 3,854 |
| 6 | Ace Hardware | 7% | 1,527 |
| 7 | Tractor Supply | 6% | 10,047 |
| 8 | Lowe's Companies | 4% | 8,594 |
| 9 | O'Reilly Auto Parts | 3% | 4,611 |
| 10 | Kwik Trip | 3% | 39 |
What companies use Customer Complaints the most?
1. Taco Bell
Zippia score 4.2
How Taco Bell uses Customer Complaints:
- Supervised up to 6 employees resulting in increased profit, acknowledged clients concerns and consistently initiated action to resolve customer complaints.
- Accept and improve customer complaints.
- Resolved customer complaints, verified commercial deposits, and operated cash drawer.
Most common skills for Taco Bell:
- Food Orders
- Customer Orders
- Food Preparation
- Customer Complaints
- Customer Service
- POS
2. Compass Group USA
Zippia score 4.2
How Compass Group USA uses Customer Complaints:
- Handled and resolved customer complaints on an in-person, telephone and email basis.
- Handle customer complaints or concerns positively and efficiently.
- Solve customer complaints and respond to online comments.
Most common skills for Compass Group USA:
- Customer Service
- Payroll
- Food Service
- Customer Satisfaction
- HR
- Culinary
3. Hilton
Zippia score 4.5
How Hilton uses Customer Complaints:
- Tracked record resolving customer complaints to benefit guest satisfaction and property.
- Handled customer complaints and recognized service recovery opportunities.
- Aided and supported any and all customer complaints regarding food, service and pricing.
Most common skills for Hilton:
- Front Desk
- Customer Service
- Guest Satisfaction
- Guest Rooms
- Guest Complaints
- Reservations
4. Walgreens
Zippia score 4.4
How Walgreens uses Customer Complaints:
- Handled customer complaints from inception to resolution; Partnered with interdepartmental teams to achieve an expeditious and satisfactory resolution.
- Handled customer complaints calmly and professionally.
- Responded appropriately to customer complaints on the sales floor, photo center and pharmacy.
Most common skills for Walgreens:
- Customer Service
- Inventory Control
- Patients
- Inventory Management
- Sales Floor
- Stock Shelves
5. Papa John's International
Zippia score 4.2
How Papa John's International uses Customer Complaints:
- Resolved customer complaints, took orders, worked in a team environment.
- Make Pizza's Deliver Pizza to customers Take Inventory Take care of customer complaints
- Referred unresolved customer complaints due to billing and designated them to departments for further investigation.
Most common skills for Papa John's International:
- Customer Orders
- Customer Service
- Phone Orders
- Food Preparation
- Customer Complaints
- Bank Deposits
6. Ace Hardware
Zippia score 4.3
How Ace Hardware uses Customer Complaints:
- Provided neighborly customer service and resolved any customer complaints or concerns.
- Offered sociable customer service including resolution of customer complaints.
- Resolved customer complaints in a manner that is timely, courteous and discreet.
Most common skills for Ace Hardware:
- Customer Service
- Data Analysis
- Safety Standards
- POS
- Inventory Control
- Direct Reports
7. Tractor Supply
Zippia score 4.2
How Tractor Supply uses Customer Complaints:
- Sign off on all returns, assist cashiers with any issues, customer complaints etc.
- Handle and resolve customer complaints and issues in a manner which is ethical, fair, and honest.
Most common skills for Tractor Supply:
- Sales Floor
- POS
- Inventory Control
- WMS
- Query Analyzer
- Customer Service
8. Lowe's Companies
Zippia score 4.6
How Lowe's Companies uses Customer Complaints:
- Address customer complaints by drawing information from the consumer and providing solutions as often as possible.
- Provide outstanding customer service and resolve customer complaints.
- Managed complex service orders and hostile customers recommending corrective action to address customer complaints.
Most common skills for Lowe's Companies:
- Customer Service
- Sales Floor
- Customer Complaints
- Inventory Control
- Customer Inquiries
- Customer Orders
9. O'Reilly Auto Parts
Zippia score 4.3
How O'Reilly Auto Parts uses Customer Complaints:
- Acquired excellent customer service skills, and frequently resolved customer complaints.
- Process over 15 customer complaints daily while managing team member requests from management team.
- Assisted customers locate desired merchandise, handled customer complaints, and provided expert advice on automotive parts.
Most common skills for O'Reilly Auto Parts:
- Customer Service
- Sales Floor
- Inventory Control
- Customer Orders
- Stock Shelves
- Bank Deposits
10. Kwik Trip
Zippia score 4.3
Most common skills for Kwik Trip:
- Customer Service
- Food Safety
- Excellent Guest
- Cleanliness
- Cash Handling
- Leadership
11. Jetro Cash & Carry Enterprises Inc.
Zippia score 4.2
How Jetro Cash & Carry Enterprises Inc. uses Customer Complaints:
- Assist customers during their shopping experience by answering frequently asked questions and resolving customer complaints.
Most common skills for Jetro Cash & Carry Enterprises Inc.:
- Customer Service
- Inventory Control
- Pallet Jack
- Sales Floor
- Pallets
- Cash Control
12. Army and Air Force Exchange Service
Zippia score 4.0
How Army and Air Force Exchange Service uses Customer Complaints:
- Respond to customer complaints quickly, effectively and courteously.
- Reviewed all customer complaints and resolved issues to satisfy patrons.
- Resolved customer complaints and concerns to include documenting and filing customer feedback with corporate leadership in a timely manner.
Most common skills for Army and Air Force Exchange Service:
- Loss Prevention
- Sales Floor
- Customer Service
- OSHA
- Warehouse Inventory
- Store Inventory
13. Acadia Healthcare
Zippia score 4.0
Most common skills for Acadia Healthcare:
- Campaign Strategy
- Strategic Plan
- J2EE
- Code Reviews
- ATS
- Discharge Summaries
14. Albertsons Companies
Zippia score 4.3
How Albertsons Companies uses Customer Complaints:
- Provided constant conflict resolution and handling of customer complaints while staying in strict compliance with company policy.
- Provided customer service by greeting customers, answering customer questions and addressing customer complaints or escalations.
- resolved customer complaints by exchanging merchandise, refunding money, and adjusting bills.
Most common skills for Albertsons Companies:
- Customer Service
- Inventory Control
- Groceries
- Customer Complaints
- Gross Profit
- Sales Floor
15. PepsiCo
Zippia score 4.5
How PepsiCo uses Customer Complaints:
- Handled and resolved all customer complaints/discrepancies.
Most common skills for PepsiCo:
- PowerPoint
- Production Equipment
- Unix
- Pallets
- Direct Reports
- Customer Service
16. Rite Aid
Zippia score 4.4
How Rite Aid uses Customer Complaints:
- Managed customer complaints to maintain quality assurance.
- Deciphered prescriptions from customers and resolved customer complaints.
- Managed and responded to customer inquiry, customer complaints, and overall customer satisfaction Facilitated orders, organized, and sold cosmetics
Most common skills for Rite Aid:
- Customer Service
- Patients
- Inventory Control
- Stock Shelves
- Customer Transactions
- Front End
17. Natural Grocers
Zippia score 4.4
How Natural Grocers uses Customer Complaints:
- Provide excellent customer service by handling customer complaints, inquiries, and special orders.
- Attended to customer complaints, questions, and suggestions comfortably and according to company policy.
Most common skills for Natural Grocers:
- Cleanliness
- Front End
- Health Fairs
- Nutrition Education
- Product Knowledge
- Place Orders
18. Bridgestone
Zippia score 4.7
Most common skills for Bridgestone:
- Product Vision
- Customer Service
- Machine Operators
- Inventory Control
- Enterprise Architecture
- Market Analysis
19. Meijer
Zippia score 4.5
How Meijer uses Customer Complaints:
- Handle currency from in-store customer transactions Analyze and solve customer complaints by phone and face-to-face Replenish stock by calling in vendor orders
- Key carrier during overnight hours Provided assistance to customers and handled any customer complaints
- Managed customer complaints by making random visits to restrooms.
Most common skills for Meijer:
- Customer Service
- Sales Floor
- Stock Shelves
- Product Displays
- Inventory Control
- Customer Complaints
Other skills
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- Career Planning companies
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- Cash Control companies
- Cash Drawers companies
- Cash Flow companies
- Cash Handling companies
Updated December 28, 2023