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Top 20 companies that use Customer Inquiries

Companies that use customer inquiries include Dollar Tree, Family Dollar, Robert Half, Woodforest Financial Group Inc, First Cash Financial Services, U.S. Department of the Treasury, Teleperformance USA, and several other companies.

What companies use Customer Inquiries the most?

1. Dollar Tree

Zippia score 4.4

How Dollar Tree uses Customer Inquiries:

  • Open and close down cash registers and handle all sales transactions, as well as attend customer inquiries.
  • Answer customer inquiries and promote special sale items.
  • Answered customer inquiries regarding store merchandise or information.

Most common skills for Dollar Tree:

  • Stock Shelves
  • POS
  • Sales Floor
  • Quality Customer Service
  • Customer Service
  • Unload Trucks

2. Family Dollar

Zippia score 4.4

How Family Dollar uses Customer Inquiries:

  • Scheduled staff shifts to cover peaks and lulls in customer inquiries Effective liaison between customers and internal departments.
  • Greet and assist customers in a positive, approachable manner, answers questions and resolves customer inquiries and concerns.
  • Greeted and assisted customers with questions, resolved customer inquiries and concerns.

Most common skills for Family Dollar:

  • Customer Service
  • Sales Floor
  • Stock Shelves
  • Loss Prevention
  • Payroll
  • POS

3. Robert Half

Zippia score 4.5

How Robert Half uses Customer Inquiries:

  • Reviewed and resolved customer inquiries regarding credit card purchases via telephone.

Most common skills for Robert Half:

  • Customer Service
  • Expense Reports
  • Payroll
  • Journal Entries
  • Data Entry
  • QuickBooks

4. Woodforest Financial Group Inc

Zippia score 3.6

5. First Cash Financial Services

Zippia score 4.5

Most common skills for First Cash Financial Services:

  • Collection Calls
  • Cash Drawers
  • Loss Prevention
  • Outbound Calls
  • Store Performance
  • Audit Procedures

6. U.S. Department of the Treasury

Zippia score 4.5

Most common skills for U.S. Department of the Treasury:

  • Treasury
  • IRS
  • SharePoint
  • PowerPoint
  • Subpoenas
  • Tax Issues

7. Teleperformance USA

Zippia score 4.2

How Teleperformance USA uses Customer Inquiries:

  • Follow up on selected customer inquiries and exercised retention efforts when necessary.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Handled various customer inquiries from a diverse customer base including business and residential customers.

Most common skills for Teleperformance USA:

  • Customer Service
  • Inbound Calls
  • Technical Support
  • Customer Issues
  • Troubleshoot
  • Technical Issues

8. Regions Bank

Zippia score 4.1

How Regions Bank uses Customer Inquiries:

  • Follow through on customer inquiries, requests or complaints; place follow-up telephone call to customers as necessary.
  • Answer basic customer inquiries regarding products while complying with disclosure requirements, regulations and consumer privacy policies.
  • Provide excellent customer service, follow-up on customer inquiries, requests, and complaints.

Most common skills for Regions Bank:

  • Customer Inquiries
  • Customer Service
  • Customer Issues
  • Bank Products
  • Bank Policies
  • ATM

9. Oracle

Zippia score 4.6

Most common skills for Oracle:

  • Java
  • Cloud
  • CRM
  • UI
  • ERP
  • HTML

10. Columbia Sportswear

Zippia score 4.5

Most common skills for Columbia Sportswear:

  • Manual Test Cases
  • Customer Service
  • Post Implementation
  • Product Knowledge
  • Sales Associates
  • Performance Management

11. Rural King

Zippia score 4.0

Most common skills for Rural King:

  • Cash Handling
  • RAN
  • Inventory Counts
  • Store Transfers
  • Computer System
  • Customer Service

12. American Family Insurance

Zippia score 4.5

How American Family Insurance uses Customer Inquiries:

  • Answer phones and handle customer inquiries as well as handle inquiries from walk in customers.
  • Handled customer inquiries, complaints, and situations.
  • Resolved and followed up on customer inquiries and complaints

Most common skills for American Family Insurance:

  • Amazon Web Services
  • Customer Service
  • Windows XP
  • Insurance Policies
  • Jira
  • Casualty Insurance

13. Brilliant

Zippia score 4.5

Most common skills for Brilliant:

  • Adobe Creative Suite
  • Search Engine
  • Business Development
  • Account Balances
  • UV
  • Sales Process

14. Citi

Zippia score 4.6

How Citi uses Customer Inquiries:

  • Answered all customer inquiries, processed payments and applied them to specific invoices by match batching system.
  • Responded to inbound customer inquiries, assisted retail store associates regarding specific service relate to request and concerns.
  • Handled inbound customer inquiries using confident communication skills to explain sensitive and important information, leading to customer understanding.

Most common skills for Citi:

  • Customer Service
  • Project Management
  • Outbound Calls
  • UAT
  • Unix
  • Credit Card

15. Intel

Zippia score 4.7

How Intel uses Customer Inquiries:

  • Reported customer inquiries and problems to national headquarters.

Most common skills for Intel:

  • Linux
  • Perl
  • Debugging
  • Windows
  • RTL
  • Python

16. Disabled Veterans National Foundation

Zippia score 4.1

Most common skills for Disabled Veterans National Foundation:

  • Community Services

17. Unitrust Mortgage

Zippia score 4.1

18. Bargain Hunt Superstores

Zippia score 3.4

Most common skills for Bargain Hunt Superstores:

  • Sales Floor
  • Inventory Control
  • Technical Support
  • Customer Issues

19. Service Corporation International

Zippia score 4.4

Most common skills for Service Corporation International:

  • Sales Presentations
  • Funeral Homes
  • Community Events
  • JQuery
  • Cost Savings
  • Business Processes

20. United Rentals

Zippia score 4.5

How United Rentals uses Customer Inquiries:

  • Responded to customer inquiries, forwarded invoice documentation, processed refunds, and provided excellent customer service.
  • Greeted customers & assisted with customer inquiries & provided quotes as necessary.

Most common skills for United Rentals:

  • PowerPoint
  • Construction Equipment
  • Customer Service
  • Rental Equipment
  • Strong Customer Service
  • Territory Planning

Other skills