Customer Inquiries jobs near me - 918 jobs

Immediate need for a talented Financial Services Representative. This is a 06+ months contract opportunity with long-term potential and is located in Colombus, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93606 Pay Range: $18.50 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Responsibilities: Hours: 8 hrs. per day || 40 hrs. in a week Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process Start date is flexible. Looking for contingent worker to work 12 PM to 5 PM Monday through Friday. Training will be in office but will only be required to come in 2 days per week either Monday and Tuesday or Tuesday and Wednesday after training is completed. Provides prompt efficient service for assigned product and/or service center internal and external customers. Follows up with appropriate internal administrative areas for completeness and accuracy of the end policy/account product. Reviews, underwrites, and processes applications for client contracts, client withdrawals, and life withdrawals in accordance with government regulations, contract provisions, and internal procedures and controls. Requests additional information when necessary. Communicates with customers, other departments, regional and/or field offices and other industry companies through oral and written communications. Maintains appropriate records. Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses. Researches and corrects errors. Demonstrates the initiative and flexibility to identify situations that require exception processing and seek alternatives from more experienced personnel. Performs other duties as requested. Key Requirements and Technology Experience: Key Skills; Customer Service, technical proficiency I.e MS office and excel, problem Solving Four years of work experience. Work experience with undergraduate studies preferred. Knowledge: General office practices, customer service, and office equipment. Information systems and insurance/financial services industry practices (i.e. annuities, mutual funds) preferred. Basic mathematics and problem-solving techniques. Excel skills preferred. Ability to prioritize own work within standards. Effective written and oral communication skills to interact with customers, team members, and management. Decision making skills necessary for customer contacts. Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action. Decision making skills necessary for problem identification and correction. Proven ability to operate a CRT and PC. Education: High school diploma. Undergraduate diploma desirable. Participation in technical coursework such as LOMA, CLU, ChFC desirable. Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Who we are looking for: You're a dedicated professional. Close to your heart and mind you put the customer at the center of what you do. You thrive in an environment where you feel empowered to do the right thing for the customer. The quality of your human-to-human interaction should be valued by any organization where you work. Your desire to help others, while maintaining their dignity and building their confidence gives you a sense of fulfillment and accomplishment. Who you might be: You might come from a variety of roles: A tech-savvy teacher who's the go-to person your school A social media creator or blogger focused on technology and software A customer support rep that required common consumer knowledge about computers, smartphones, the web, and apps. You're the go-to family member who helps everyone in your family with tech support You're passionate about helping and supporting people, solving people's tech needs energizes you. You're a team-oriented people person who is articulate in both writing and speech. You have an affinity for technology and have experience in a helping profession. If this description describes you, we want to talk with you. About us: We provide software-as-hospitality to serve adults (55+). We offer services that empower adults to live their best lives. We design experiences specifically for them to foster greater confidence. We bring relevant content to them to build competence and spark enjoyment. We connect adults to organizations that can help, or be helped by them. What you'll do: Receive customer inquiries through multiple channels (calls, email, text, and video) Document customer needs in structured case management tools Assists the customer in finding the solution and develops a support plan Capture customers user needs in the form of user stories Regular collaboration as part of the product team creating better outcomes for customers Actively participate in daily and weekly team meetings Remote only position Core Qualifications: Bachelors or equivalent experience Desired but not required, at least 2 years experience providing customer support Up to date consumer knowledge about computers, smartphones, the web, and apps. Familiarity with CS tools (Zendesk, phone systems, etc.) Excellent communication Experience doing remote work Eager to learn new skills Please send us your resume and please take a few minutes to share more about you. Tell us more about you and your journey as a professional so we can start a beneficial conversation when we meet.

Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! *Please only apply for this job if you are located in the US. E-Commerce Specialist (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we're looking for an E-Commerce Specialist to start immediately! Duties and Responsibilities include but are not limited to:1. Manage the overall operation of the website and maintain a seamless user experience.2. Respond to customer inquiries and concerns and provide assistance with customer selections.3. Optimize product listings and content with detailed descriptions, visual assets, and specifications.4. Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.5. Collaborate with internal teams on developing concepts, layouts, and promotional activities. 6. Set prices in accordance with industry trends and sales strategy.7. Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.8. Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.9. Ad hoc tasks Qualifications:• At least 1-year experience in eCommerce, website maintenance, and related industries• Experience with content, product, and inventory management• Experience with SEO & knowledge of non-technical SEO best practices• Skills and knowledge of Shopify, Amazon & eBay platforms• Excellent English communication skills, both written and verbal (at least B2 levels)• Strong copywriting and editing skills• Experience with using Google Analytics for project management and reporting• Proficient in MS Office, esp. Excel• Knowledge of CSS Media queries Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps Benefits:• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay Schedule: US work hours (20-40 hours per week) Location: This is a remote job Salary: • Entry Level (1-3 years of experience): Up to $3,700• Intermediate Level (3-5 years of experience): Up to $5,100• Expert Level (5+ years of experience): Up to $6,300 Please note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

Job Title: Inside Sales Trainee - B2B Low Voltage Distributor Company: Security Equipment Supply, Inc. (SES) Job Type: Full-Time | Non-Exempt About Security Equipment Supply (SES) Security Equipment Supply (SES) is a second-generation, family-owned distributor of low-voltage electronics. Since 1982, we've grown to 16 locations across 11 states, delivering trusted solutions in access control, fire and life safety, surveillance, home entertainment, and more. We're in a transformative phase-modernizing operations, investing in technology, and enhancing customer and employee experiences. SES is committed to growing talent from within and creating meaningful career paths across the organization. Most roles are hybrid, providing flexibility while driving impact. At SES, we don't just work here - we care for what we've built and the people we work with. Live the SES Way: Family • Respect • Celebration • Excellence • Integrity Work the SES Way: Curiosity • Fun-Loving Spirit • Commitment to Growth Position Overview We are seeking a motivated and enthusiastic Inside Sales Trainee to join our team at a SES branch. This position is ideal for individuals who are interested in starting a career in sales and want to gain valuable experience in the B2B sales environment. As an Inside Sales Trainee, you will receive comprehensive training and mentorship to develop the skills and knowledge necessary to succeed in a sales role. Training will vary depending on experience and learning ability. We have created a "Back to Front" career path that will ensure success when followed. After you read through What You'll Do and What We Are Looking For, you will see an example of our "Back to Front" career path philosophy. Please watch this short video on Back to Front: ************************************************ What You'll Do * Learn about the products and services offered by the low voltage distributor, including their features, applications, and benefits. * Assist the sales team in prospecting and lead generation activities, such as researching potential customers and collecting relevant contact information. * Participate in sales meetings and training sessions to understand the sales process, sales techniques, and product knowledge. * Support the Inside Sales Representatives in conducting product presentations and demonstrations to potential customers. * Respond to customer inquiries and provide information about products, pricing, availability, and delivery options. * Collaborate with the sales team to prepare and submit sales quotations, proposals, and bids. * Assist with order processing, including entering orders into the system, coordinating with the operations team, and tracking order status. * Maintain accurate and up-to-date customer records, sales activities, and communication logs using CRM software. * Shadow experienced sales representatives during customer calls, meetings, and negotiations to learn effective selling techniques and customer relationship management. * Stay updated with industry trends, product advancements, and competitor activities to contribute to the team's market intelligence. What We Are Looking For * High school diploma or equivalent education. Some college coursework in business or sales is preferred but not required. * Strong verbal and written communication skills, with the ability to articulate information clearly and professionally. * Passionate about sales and eager to learn and develop sales skills in a B2B environment. * Excellent interpersonal skills and the ability to build rapport with customers and team members. * Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively. * Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software systems. * Ability to work collaboratively in a team environment and contribute to a positive and supportive work culture. * A customer-focused mindset with the ability to understand and address customer needs. * Self-motivated and goal-oriented with a desire to achieve and exceed targets. * A willingness to adapt to changing business needs and take on new responsibilities as required. Back to Front Career Path Example SES works with over 400 vendors and on any given day we offer over 300,000 different products. Step 1 We have found that by starting in our warehouse, you will begin to understand our products and vendors. This will entail shipping, receiving, stocking, etc. Time spent in the warehouse- 3-6 months (estimate). Step 2 You will be working with Sales and Management in learning our system, placing orders, picking orders, low voltage classes and various other functions. Time spent in learning- 3-6 months (estimate). Step 3 Once we feel you are comfortable with our business model, products, and services, we will pair you with a seasoned Sales Associate who will be your mentor. Time spent with mentor - 3 months. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard software suite(s), such as the ERP (Enterprise Resource Planning) system, and the Microsoft Suite of products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use of hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects up to twenty-five pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Why Join SES? * Competitive compensation: market-aligned salary + performance incentives * Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses * Health benefits: affordable medical, dental, and vision plans * Career growth: ongoing development, advancement opportunities, and a promote- from-within culture Next Steps As part of our hiring process, we invite you to complete a brief personality survey to help us understand how you work best. ************************************************************************************************************************************************************************************************************** Be part of a growing company where your work matters, your growth is supported, and your success is celebrated.

Leads a team in the adherence to planning, policies, and practices. Manages the team while overseeing the daily operation of the Help Desk. Responsible for personnel management, including mentoring of junior team members, daily supervision and assigning of tasks, and providing key input to annual employee evaluations of team members. Manages the team calendar, scheduling of meetings and evaluations, and required reporting. Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. Responsible for scheduling and coordinating all team meetings and events. Provides approval for team member leave requests. Evaluates and assesses service delivery performance metrics and conducts surveys of clients to weigh the level of service delivery in the company. Keeps record of daily operations at the help desk for tracking of customer needs, services rendered and future reference. Involved in the hiring process for new Help Desk Specialists. Participates in the interviewing process and provides feedback to the hiring manager for candidate selection. Participates in planning team member annual reviews and evaluations. Acts as initial point of escalation for all customer issues and questions if they cannot be triaged by a Help Desk Specialist. Participates in implementing corrective action plans for team members. Oversees training plan, and participates in training of new team members. Ensures Service Level Agreements (SLAs) are met. Addresses customer inquiries via phone and/or ticket system if there is a backlog. Minimum Qualifications Bachelor's Degree (May be substituted with equivalent experience) HDI Support Center Team Lead Certified a plus 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. Other Job Specific Skills Must be detail oriented, as well as able to work well with others. Must demonstrate leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines. Ability to resolve difficult and diverse technical and management issues. Ability to work well under pressure. Must be knowledgeable about service desk systems and IT tools. Must have good judgement in handling serious customer problems. Knowledge of ITIL framework and processes Prior military experience or knowledge and experience with Federal Government Civilian workforce is a plus.

Job Description As a Customer Service Representative living in the US, you will be the first point of contact virtually for our customers. Your main responsibility will be to provide excellent customer service and support, ensuring a positive experience for our clients. This is a full-time, permanent position with opportunities for growth and development within the company. Key Responsibilities: Serve as the primary point of contact for all customer inquiries through phone calls, emails, and online chats Provide timely and accurate responses to customer inquiries, addressing any concerns or issues they may have Collaborate with other departments to resolve complex customer issues and provide a seamless customer experience Proactively identify opportunities to improve the customer experience and provide feedback to the appropriate teams Maintain accurate and up-to-date customer records in our CRM system Meet and exceed customer service targets and goals set by the company Continuously strive to improve customer satisfaction and loyalty Qualifications: High school diploma or equivalent; post-secondary education in business or a related field is an asset Minimum of 1 year of experience in customer service or similar position Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize in a fast-paced environment Proficient in Microsoft Office and experience working with CRM systems We Offer: Competitive salary and benefits package Opportunities for growth and development within the company Ongoing training and support to enhance your skills and knowledge Are you eligible to work in the US? Yes/No Do you live in the US? Yes/No Note: This is position is opened only to all US residents only.

AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Operations Manager, Full-Time. This position works Mon-Fri, 5am-3pm. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Hands on Operations Manager that will support vending and convenience store operations teams Assist in the training and development of team members Lead and assist on projects assigned by the Branch Manager Operate and maintain company-owned vehicle in a safe manner including cars, trucks and vans. Maintain positive customer relations by visiting accounts Recognize needs for equipment upgrades, schedule and support installations of new vending machines and self-serve convenience stores Support company programs and branch goals Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption Address customer inquiries/complaints within 24 hours Perform other duties as required Requirements: Must be 21 years of age or older to operate a company vehicle Previous vending experience is preferred Previous management experience required Ability to manage financials and achieve goals Excellent interpersonal skills for communicating with fellow workers and customers Ability to effectively work independently and utilize time efficiently Problem solver Valid Driver s License with good driving history Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

About Ultrahuman:Ultrahuman is the world's most comprehensive self-quantification platform. Ultrahuman's products include the Ultrahuman Ring AIR, world's lightest sleep-tracking wearable, Ultrahuman M1, a continuous glucose monitoring platform, Blood Vision, a preventive blood testing platform with the pioneering UltraTrace™ technology and Ultrahuman Home, a revolutionary health device for your home. By collating a large set of biomarkers on an integrated platform, Ultrahuman is able to create a grand unified view of the human body. About the Role:As a User Experience Athlete, you will be at the heart of our ecosystem, closely working with all stakeholders to drive our success. You will ensure that you represent our values, mission, and brand image accurately. You will be a core pillar of the Customer Success team, that can make or break us, at Ultrahuman. If you are a good listener, love solving problems, and have great attention to detail, embracing the night owl life (from 10.00pm to 8.00am IST) we would love to connect with you! Responsibilities: Customer Query Management: Promptly manage incoming customer queries via various support channels (email, chat, phone, WhatsApp, social handles) to ensure user satisfaction. Product Expertise: Build a deep understanding of our product to provide accurate and effective solutions to user pain points. Cross-Functional Collaboration: Work closely with various departments to channel customer feedback to the appropriate teams for continuous improvement. Response Time: Ensure quick response times to customer inquiries, maintaining a stellar customer experience. User Journey Review: Proactively review the user journey to identify and address areas for improvement. Consultative Support: Take a consultative approach to help customers overcome issues and achieve their goals, providing them with a top-tier experience. Automation and Efficiency: Develop your toolkit and leverage automation to streamline processes and make your job easier. To Apply: Send across a Loom Video answering the following questions to [email protected]. Introduce yourself, but we like the quirky, geeky, and experimental sides of people. We want to learn about you, but unconventionally. Include three random things about you in the intro. Why Ultrahuman & health tech? ( I know we rock, but what's your special (and top) reason to make it here ) According to you, what's the distinguishing factor between good and great customer experience?

The Client Operations Specialist - Strategic Renewals is a sales support role assisting the Strategic Client Directors with management of their recurring renewal business. COS-R support the renewal and maintenance contracts business related to outside sales by proactively generating price quotes, processing orders, assisting with customer inquiries, problem-solving and issue resolution. This individual interacts directly with clients to facilitate the sales cycle in the absence of the Strategic Client Director, looking for growth within the account and YOY retention. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast-paced support atmosphere. The COS-R supports the Strategic Client Director gross margin objectives by allowing the Strategic Client Director more time to be in the field with face to face meetings, recommending the best pricing strategy, and promoting the sale of a master renewal program within the client base. **How you'll make an impact:** + Support assigned Client Directors by proactively monitoring existing renewal business with a timely generation of quotes, validation of service contracts, auditing, and management of all aspects of the renewable pipeline using Salesforce.com. + Provide excellent client service and communication via available tools and resources. Respond quickly and accurately to requests from internal business functions as well as outside clients and partners. + Coordinate & advise Client Director & Clients to explore various opportunities: upsell level of services support, authorized support, multi-year contracts, co-term contracts in combination with various partner technologies + Technology Refresh - Inform clients of EOS/EOL technology and recommend alternative solutions + Make strategic and competitive pricing recommendations utilizing various pricing tools to maximize Optiv's profit margins. + Coordinate with client management team to identify upsell/cross sell opportunities, negotiate discounts with vendors and distributors, and strategize ways to increase value for client while maximizing margins. + Select probability for forecasting based on Client Director direction. Provide ongoing forecasting assistance as needed. + Manage maintenance contract and asset tracking for clients. + Prepare and submit accurate orders for purchasing. + Provide system reporting to the Client Director, operations, and management upon request. + Act as liaison between Client Director and Optiv internal business units + As needed and upon request, participate in client meetings, including but not limited to: Quarterly Business Reviews (QBR), planning, & touch-point meetings. + Facilitate the completion of client requested documentation, including RFPs, supplier forms, and other nonstandard documents + Collaborate with internal teams to share best practices, ideas, training, that support Optiv's culture and core values + Build a professional relationship with assigned Client Director so as to reflect Optiv's Core Values + Proactively follow-up with clients/manufacturers/distributors/ Client Directors other to ensure the sales cycle and the client needs are met + Participate in corporate compliance trainings, operations/systems improvements, user-acceptance testing and personal career development activities. + Develop and maintain product and industry knowledge + Maintain account health through data integrity, credit standing etc. + Actively volunteer to complete tasks on behalf of peers that are out of the office. + Leverage client facing tools to enable enhanced self-service capabilities for clients. + Demonstrates extensive knowledge of the clients various products and maintenance contracts + Educates clients on contractual language and implications of not renewing + Focus on expanding the renewal business with net new renewals + Provide budgetary quotes and historical pricing as needed + Develop relationships with clients procurement departments + Understand and leverage extended payment plans to clients + Perform other duties as assigned. **What we're looking for:** + Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred. + Two or more years of experience in Business-to-Business Sales/Client Services role required. + Prior experience with managing renewal contracts preferred. + Intermediate level experience with Microsoft Office; specifically, Microsoft Outlook, Word and Excel. Internet navigation required. + Two years of experience in technical or information technologies industry preferred. + Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred. + Proven ability to prioritize multiple tasks in a fast-paced environment required. + Ability to work in a sales partnership setting, where workflow is determined by incoming requests required. + Ability to build relationships and trust with internal and external partners/clients. + Ability to prioritize tasks to align with deadlines + Superior organizational skills, independent judgment and functional arithmetic skills **What you can expect from Optiv** + A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ . + Work/life balance + Professional training resources + Creative problem-solving and the ability to tackle unique, complex projects + Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. + The ability and technology necessary to productively work remotely/from home (where applicable) **EEO Statement** Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. No phlebotomy experience necessary - paid training is provided! Schedule This position requires open availability to accommodate the availability of our community partners and blood drive scheduling Full-time opportunity (32-40 hours weekly) 5 day work schedule Schedules are posted two to three weeks in advance A valid driver's license is required for this role. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment. Travels to other local collection sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Performs donor screening (collects donor histories), mini-physical, and phlebotomy. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator). Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. Rebooks donors for future donation appointments. Understands and performs to all applicable regulatory and compliance requirements. Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members. Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. May prepare and pack units for transport. Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. Requires evening, weekend, and holiday hours. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 1-3 years relevant people facing experience preferred Less than 1 year Typically requires less than 1 year of job-related experience. required Knowledge, Skills and Abilities Valid drivers' license with prior driving experience. required Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must have basic mathematical aptitude and strong attention to detail. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required Licenses and Certifications DL NUMBER - Driver License, Valid and in State Valid drivers' license with prior driving experience required Tools and Technology Vehicle navigation system. required Personal Computer (desktop, laptop, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required Phlebotomy collection equipment including: • Blood mixer • Trima required #AJ123 Not ready to apply? Connect with us for general consideration.

Are you passionate about making a difference in healthcare? If so, we're looking for a Certified Pharmacy Technician to join the Senior Care Outreach and Retention team! As a Pharmacy Specialist, you'll be the frontline of our Senior Care Team, guiding members through their healthcare journey and making a positive impact on their lives. In this role your primary focus will be on medication adherence and plan education to keep our members safe and healthy! This remote position offers a Monday-Friday work schedule where you will be making and receiving calls throughout the day to ensure our members have the assistance they need to be adherent. Please note: Certified Pharmacy Technician (CPhT) is required for this role. Preferred Qualifications: Proficient knowledge of Microsoft office products, including Outlook, Teams, Excel, and Word. Basic understanding of medications evaluated under Medicare's Star Ratings system, which measures quality and effectiveness for members. Job Responsibilities Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary). Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed. Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies. Handling customer service inquiries and problems via the telephone. Job Qualifications Education High School Diploma or equivalent Experience 2 years-Experience in a retail pharmacy or comparable customer service environment required 1 year - Experience in a pharmacy setting with knowledge in medical terminology required 1 year - Technical or operational experience required Skills\Certifications Certified Pharmacy Technician (PTCB or NHA) required. Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) Must be a team player, be organized and have the ability to handle multiple projects Excellent oral and written communication skills Strong interpersonal and organizational skills Ability to work independently on multiple tasks involving critical deadlines with little or no supervision as well as part of a team Experience in a call center or customer service environment. Preferred Qualifications - Experience in SeniorCare Division - Experience in either Retail or Hospital Pharmacy Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Styling Assistant - Columbus, OH As a Styling Assistant you will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers' lives. The ideal candidate for this role will be able to work a schedule that includes weekends. What you'll do: Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide walk-in customers through multiple purchasing decisions, such as ring setting selections and diamond options, creating memorable and personalized experiences for each customer. Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Conduct pre-appointment confirmations and post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Maintain luxury showroom appearance, cleanliness, security and organization, including executing new product merchandising guidelines. View the full role responsibilities HERE What you have: A passion for the customer. A keen eye for details. Clear, concise and welcoming communication style. A team player mindset. A mind for multi-tasking. What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Insurance. 401k match. Generous PTO Policy. Disability and Life insurance Pre-Tax Commuter Benefits. Continued Education. Employee Discounts. Wellness Benefits. Giving Back and Volunteer Opportunities. More About Us Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Looking to learn more? Learn more about us Here Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. How to Apply & What to Expect: If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Title: Online Travel Planning Associate - RemoteAbout Destination Knot: At Destination Knot, we believe every journey should be as unique and memorable as the reason behind it. Whether it's a honeymoon, milestone celebration, family adventure, or a dream getaway, we specialize in crafting personalized travel experiences that leave a lasting impression. Our team is passionate about helping clients turn travel dreams into seamless, stress-free realities-with expert planning, insider access, and exceptional support every step of the way. Job Overview: We're seeking a friendly, organized, and self-motivated Online Travel Planning Associate to join our growing team. This remote position offers the opportunity to help clients design customized vacations using your creativity, service skills, and passion for travel. You'll handle everything from initial consultation to booking and follow-up, providing white-glove service throughout the entire travel planning process. Key Responsibilities:Assist clients in planning and booking custom vacations, cruises, all-inclusive stays, flights, and hotels. Conduct virtual consultations to learn about clients' travel preferences, needs, and budgets. Create detailed, accurate itineraries and provide travel recommendations. Manage bookings through online supplier portals and ensure all confirmations and documents are properly delivered. Communicate professionally and promptly via email, phone, and chat. Stay current on industry trends, popular destinations, and exclusive travel offers. Maintain records of client preferences and bookings using CRM or internal systems. Provide post-booking support including modifications, cancellations, and customer inquiries. Qualifications:Previous experience in travel, customer service, or hospitality is a plus but not required. Excellent verbal and written communication skills. Tech-savvy with the ability to navigate travel booking systems and online research tools. Strong organizational skills and attention to detail. Ability to work independently and manage multiple client projects at once. Passion for travel and creating unforgettable experiences for others. Must be 18 or older with a personal computer/laptop and reliable internet. Why Join Destination Knot:100% remote and flexible work schedule. Access to exclusive travel discounts and perks. Commission-based earnings with uncapped income potential. Ongoing training and mentorship in the travel industry. Collaborative and inspiring team culture with room to grow. Employment Type:Remote | Part-Time or Full-Time Available$35,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride . Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. Check out what's nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles. DEPARTMENT: Banquets JOB TITLE: Banquet Server REPORTS TO: Banquet Director, Manager, Captains SUPERVISES: NA PRIMARY OBJECTIVE OF POSITION: To serve beverages and food to guests in the function rooms of the Hotel while providing friendly, courteous and timely manner to ensure guest satisfaction. Also, setting up and cleaning function space. RESPONSIBILITIES AND JOB DUTIES: Ensure proper set-up for all tables in assigned meeting rooms, pay attention to detail. Inspect linen, silver, china and other table items for cleanliness and appearance. Serve food, coffee, water and other beverages to customers as listed on the Banquet Event Order. Resolve complaints in regards to banquet functions in positive and professional manner. Cooperate closely with other members of the banquet team including servers, porters and kitchen associates. Communicate with Banquet Management on a daily basis. Clean banquet room and banquet area during and after banquet functions. Acquire a working knowledge of the hotel, in house facilities and local information to respond to customer inquiries about the area. Follow health and safety procedures. Work well in a team atmosphere and independently. Self motivated and friendly to be able to work with a diverse team of people. Perform other duties and responsibilities as requested e.g., special guest requests. Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. Other duties as assigned by management. PHYSICAL DEMANDS: Must be able to lift and carry minimum of 30 pounds. Standing for 90 % of work shift is required. Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking. SPECIAL SKILLS REQUIRED: Must have basic knowledge of food and beverages preparation. Ability to perform job functions with minimal supervision. Ability to work cohesively with co-workers as part of a team. Ability to read, speak and understand the English language in order to communicate with guests and other staff members. Ability to work stand and work in confined spaces for long periods of time. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. EDUCATION REQUIRED: Any combination of education and experience that provides the required knowledge, skills and abilities. EXPERIENCE REQUIRED: One year experience as a server in a luxury environment preferred. LICENSES OR CERTIFICATES: Food Handler's Certificate required. Must be minimum age to serve alcohol. CPR Certification and/or First Aid Training preferred. SALARY RANGE: $18.50 + Service Charge, hourly NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an “at will” colleague. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information about the property, please visit: *********************************************************

Job DescriptionWhy Ivo?Contract negotiation is the most time-consuming, costly, and difficult component of the contract lifecycle-and it hasn't gotten much easier since the days of fax machines. Large language models have unlocked the ability to solve many contract negotiation problems at scale. Our product is best-in-market (we have an 85%+ h2h trial win rate) and used by some of the leading companies in the world. Position Overview:We are seeking a skilled and dedicated Customer Success Manager with a background in SaaS in customer success or account management. This role is central to ensuring that our customers derive maximum value from our product. This position involves onboarding, supporting, and ultimately guiding customers to achieve their use cases and business objectives.Key Responsibilities: Customer Onboarding & Success Planning: Lead customers through the onboarding process and establish success plans tailored to their goals and requirements. Customer Support & Issue Resolution: Act as the primary contact for customer inquiries, providing timely and effective resolutions to ensure optimal product usage. Account Ownership: Take over customer accounts and manage them to achieve long-term retention and satisfaction; act as the “quarterback” for assigned accounts, overseeing all aspects of their experience. Customer Education: Provide product demonstrations, lead training sessions, and guide customers through best practices, ensuring they become experts in our solution. Product Advocacy & Business Reviews: Develop and present resources such as support articles, best practices, customer documentation, and conduct regular business reviews to ensure the continued success of our users. Strategic Growth Support: Create and implement recovery plans and customer success plans to emphasise our product's value and secure renewals and upsells. Value Focused: Have an in-depth understanding of your customers' problems and environment in order to address them and deliver customer value Trusted Advisor: Serve as a trusted advisor by building relationships across your portfolio of customers, engaging with customers regularly, managing escalations and conducting regular meetings. Usage and Adoption: Drive user-level adoption of the platform throughout customer engagements to help maximise usage. Voice of the Customer: Serve as the voice of the customer internally by advocating for the most significant challenges our customers face. Qualifications: 3-6 years of experience in a SaaS customer success or account management role; experience in legal tech or with legal professionals is a strong plus. Proven track record of working with mid-market to enterprise customers. Exceptional communication and interpersonal skills: you're presentable, pleasant, and confident in driving conversations. Strong understanding of customer success strategies, retention planning, and value-based selling techniques. Ivo might be a good fit for you if you: Would describe yourself as being relentlessly resourceful. You have a strong internal sense of urgency. You have a bias towards doing things *today*, rather than tomorrow. Experience working in a startup environment is preferred but not required. Are excited about the adventure of building a company! Compensation and benefits Competitive Compensation: The USD base salary range for this role is $150,000 - $170,000 (excluding equity). Final offer amounts are determined by multiple factors, including experience and expertise. Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable. Medical benefits: Comprehensive medical, dental and vision plans to suit the needs of you and your family. Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work. Office extras: Generous office space in Downtown San Francisco, with snacks, coffee, a dedicated exercise / work-out space and regular team building events and activities. FAQ:How far along are we?We launched in early access in 2023. Since then, we've had an incredible response from the market and are growing rapidly. We 5x'd in ARR in the last 12 months. Our clients include companies like Canva, Quora, Zapier, Pinterest, Reddit, WordPress, and more. We're happy to share more details with candidates who go through our interview process. Is this a chill gig?Startups are very hard, especially if they're growing fast. You'll have a ton of responsibility, and there's always an enormous amount of stuff to do. It's hard work but the payoff is uncapped. Can I work remotely?We require candidates to work with us in-person 5 days a week in our San Francisco office.

Your Role: The Payroll Associate Analyst within VS&CO is responsible for researching and approving payments for both United States and Canada, execution of payroll processes within the HCM/Oracle Cloud payroll system, data integrity in Kronos Workforce Dimensions, and provide assistance to the payroll team. Key projects and responsibilities may include activities such as: escalated case research and decisioning, streamlining payment decisions, SOX & Operational Control Audits, and completing off-cycles. The Payroll Associate Analyst will provide technical and analytical support to these routine processes as well as ad-hoc payroll activities and issue remediation. Why You Belong Here: At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact: * Collaborate with payroll operations team, internal & external partners to deliver timely pay for VS&CO associates in compliance with Department of Labor Laws for on & off cycle payments. * Support testing for releases and new implementations of payroll related systems (i.e. HCM and Kronos Workforce Dimensions) * Execute accounting principles in compliance with internal SOX, Anti-Corruption and Operational Controls for (1) payment accuracy (2) audit for completion and (3) approval through the delegations of authority. * Consider key accounting principles in accordance with daily work such as: case research and decisioning, execution of payments, payment research and reconciliations, and US and International payroll compliance. * Obtain a thorough understanding of VS&CO payroll and benefit polices. * Identify irregularities and variances against audit and controls criterion, identify patterns and collaborate on a solution. * Analyze, research, and decision escalated cases assigned from HR Direct for all payroll related issues. * Analyze and resolve payroll system error messages related to on and off cycle payroll processing. * Operate within HCM/Oracle Cloud and Kronos Workforce Dimensions to input, extract and maintain data integrity. * Meet or exceed key performance indicators within standard operating timeframes and escalate any risk to meeting deadlines. * Collaborate with functional partners to provide input on new processes or build efficiencies into existing processes. * Provide exceptional customer service by conducting timely research and analysis on all customer inquiries (i.e. Legal and Audit). * Identify areas of opportunity and recommend solutions for achieving optimal efficiency in a controlled environment. * Define, communicate and ensure adherence to departmental standards and controls. * Offer support to others as needed for routine work, ad-hoc requests, projects and other departmental initiatives Click here for benefit details related to this position. Minimum Salary: $58,000.00 Maximum Salary: $76,125.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Your Experience: * Associate Degree in Business, Accounting, Finance, Economics or comparative degree required * Minimum of 2-4 years' experience in payroll processing including payroll, accounting, accounts payable or finance required * Strong PC skills. Proficient in use of Microsoft Office applications including Outlook, Excel, Teams, Word and PowerPoint. * Previous experience with Oracle HCM or Kronos Workforce Dimensions is preferred * Strong knowledge and application of payroll laws for United States, Puerto Rico and Canada * High attention to detail, executes for results, analytical and curious mindset * Technical mindset to influence system and process changes to build efficiencies into work * Ability to make recommendations based on analysis and take lead on implementing changes * Strong written and verbal communication skills * Strong file management and record keeping skills * Ability to execute tasks thoroughly, accurately and timely * Effectively manage multiple, competing priorities in a fast-paced environment across variance systems * Conducts all work in an ethical, honest, professional and confidential manner * Self-motivated, self-starting and a creative thinker * Demonstrates initiative and drive to achieve results and goals * Works well in a team environment as well as the ability to work independently * Continuous improvement / process improvement focus We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

About Us: Verifiable is a credentialing and network monitoring platform built to help healthcare organizations optimize operations with error-free, fast verifications and to stay compliant with ease. We are an official Salesforce vendor, winning the 2024 Salesforce Partner Innovation Award, and also were named to Inc. 5000 2025, the most prestigious ranking of America's fastest-growing private companies. We work with leading healthcare organizations such as Humana Dental, Zelis, Talkspace, Headway, Empower Pharmacy, and many others. Verifiable is a fast-moving, early-stage team that values impact, ownership, and follow-through. Everyone here rolls up their sleeves, dives into ambiguity, and takes end-to-end responsibility for meaningful work. Priorities shift, problems aren't always perfectly defined, and we move with urgency-so we look for people who are energized by hard problems, rapid learning, and stepping in wherever the team needs support. We're collaborative and human, but we keep a high bar. If you thrive in a scrappy, high-ownership environment where your work directly shapes the company's trajectory, you'll feel right at home here. About our tech stack: The platform API is built using the most recent version of .NET using serverless and managed infrastructure. It is designed using RESTful best practices and consumed directly by our customers, in addition to our user interfaces on the web or on Salesforce. Our user interfaces are completely stateless and do not have any server side processing. All of the functionality and business logic is made available through the same API that can also be directly consumed by our customers. The API is containerized and hosted in AWS using Fargate. Work is offloaded using a message queue to our worker cluster. We use Aurora as our structured data store. About You: As a software engineer on one of our cross-functional pods, you will contribute to the development, scaling, and maintenance of our API platform. You have a strong eye for detail and take pride in writing clean, maintainable code. You are eager to learn and grow while contributing to the team's success, balancing the need for high-quality software with the realities of delivering value to the business. You excel at breaking problems down into manageable components and collaborating with others to build effective solutions. You are open to feedback, committed to continuous improvement, and proactive in supporting the success of your teammates. We are a fully remote company hiring in the following states: AZ, CA, CO, FL, GA, ID, IL, KY, MD, MI, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA Requirements * 4+ years of professional experience developing web-based products and solutions, with a track record of delivering high-quality results * Hands-on experience building or maintaining RESTful or GraphQL APIs using C# and the .NET framework * Experience working with relational databases (MySQL, PostgreSQL, Microsoft SQL Server) and writing efficient, optimized SQL queries * Experience working in customer-facing environments, including supporting customer inquiries * Ability to troubleshoot issues in real time and collaborate with cross-functional teams to resolve incidents effectively * Excellent communication and collaboration skills, with the ability to thrive in a cross-functional team environment * A growth mindset with a proactive approach to learning new technologies, improving skills, and contributing to team success * A bias for action; when you see problems, you solve them Nice to Have Familiarity with and willingness to embrace agentic coding assistants Familiarity with containerization and orchestration tools such as Docker or KubernetesFamiliarity with AWS services, DevOps practices, and experience using CI/CD pipelines Responsibilities * Contribute to the development and implementation of new product features by writing clean, maintainable, and efficient code * Assist in maintaining technical documentation for the team, ensuring clarity and accuracy * Participate in code reviews, providing thoughtful feedback to improve quality while learning from peers and senior engineers * Work collaboratively with your team, as well as Product, Support and Implementation teams in supporting our API customers * Apply best practices to ensure code maintainability, security, and efficiency * Troubleshoot and debug issues in the Verifiable Platform, contributing to continuous improvement of system reliability * Learn and grow by proactively seeking feedback, participating in knowledge-sharing sessions, and staying current with emerging technologies * Participate in on-call rotations and collaborate with clients during scheduled calls to support solution implementations and ensure seamless integration More About Verifiable: We've grown to almost 150 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding. We value the many benefits of remote work, so we're fully distributed across the US and internationally. Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits: Spiffs, Rewards, & Employee Contests Competitive Compensation Paid Vacation 401(k) Bonus based on performance Health insurance Training & development Dental insurance Opportunity for advancement Vision insurance The Service Dispatcher, under the supervision of the Office Manager, plays a crucial role in supporting the administrative and operational aspects of the Service Department. About the Role We are seeking a highly organized and proactive Dispatch, Outreach, and Office Coordinator to join our team. This position is the central hub of daily operations-balancing technician scheduling, customer communication, lead tracking, and administrative support. The right candidate will thrive in a fast-paced environment, take initiative, and ensure that both our operations teams and customers experience seamless, professional support. Key Responsibilities Scheduling & Dispatching Receive and prioritize incoming service requests from customers. Schedule and dispatch HVAC technicians for service calls, installations, and maintenance jobs. Adjust routes and schedules in real time to maximize efficiency and handle emergencies, delays, or cancellations. Conduct daily follow-ups on outstanding leads and open service tickets. Customer Service & Communication Act as the main point of contact for customers, technicians, and management. Answer inbound calls and emails related to service requests, scheduling, and pricing. Provide courteous, accurate, and timely responses to customer inquiries, including warranties and follow-ups. Document and address customer concerns, ensuring prompt resolution and satisfaction. Maintain customer records, service histories, and warranties in company software (Sera). Monitoring & Support Track technician progress throughout the day and provide operational support as issues arise. Monitor job completion and confirm customer satisfaction (including “Happy Calls” post-service). Report recurring service issues and inefficiencies to management. Ensure technicians have proper tools, materials, and information before jobs. Lead Tracking & Outreach Monitor and track new leads from platforms such as Angi, Yelp, Bullseye Pro, Google Local Services, and others. Provide reporting on lead sources, conversion rates, and outreach effectiveness. Support marketing efforts by coordinating follow-ups on incoming leads. Office Coordination & Administrative Support Intake and process customer calls, creating/updating job records in Sera. Manage workflow between service and install teams, ensuring jobs move smoothly from sales through completion. Handle permits, inspections, warranties, and parts orders. Maintain compliance with company policies, warranties, and safety requirements. Prepare detailed reports for management, including service performance, audits, and quality assurance. Qualifications 2+ years of experience in dispatching, scheduling, office coordination, or related administrative roles (HVAC/Service industry experience preferred). Strong multitasking and organizational skills with the ability to adjust priorities quickly. Excellent communication skills-both written and verbal. Proficiency with scheduling/dispatch software (experience with Sera a plus). Problem-solving mindset with the ability to remain calm under pressure. Comfortable with customer-facing interactions and conflict resolution. Why Join Us? Be part of a growing and respected HVAC/Electrical/Solar company. Work in a dynamic role where no two days are the same. Competitive pay and benefits package. Opportunity to directly impact customer experience and operational efficiency. THIS IS NOT A REMOTE POSITION 👉 How to Apply: Submit your resume and cover letter to *********************************************************************** Compensation: $20.00 - $25.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! We are seeking a remote / work from home seasoned, strategic leader to oversee and optimize our Claims Operations function. This individual will bring a strong operational foundation combined with deep claims expertise, enabling Claims to drive efficiency, innovation, and long-term growth. The ideal candidate is currently at a Director level or higher, with experience spanning claims and broader operations, and a proven track record of delivering measurable improvements in cost management, governance, and member experience. KEY RESPONSIBILITIES: Strategic Leadership & Growth * Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness. * Drive continuous improvement initiatives and foster a culture of innovation. * Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems. * Collaborate cross-functionally to align claims processing policies with organizational goals. Claims Operations Oversight * Lead and manage all claims-related functions, including: * Electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training. * Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims. * Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines. * Partner with Regional Directors and Trustees to improve medical appeals efficiency and transparency. System & Process Optimization * Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives. * Drive auto-adjudication rates (we're currently at 75%) above industry benchmarks through consistent system configurations and scalable operational strategies. * Standardize benefit codes and exceptions and develop master category definitions for use across all plan units. * Implement system changes to support new plan units, benefit updates, vendor transitions, and legislative requirements, as well as recommend system upgrades. Data & Analytics * Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse. * Monitor performance metrics and prepare management reports. * Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding. * Propose benefit changes based on claims and appeals trends to reduce member abrasion. Compliance, Governance & Risk Management * Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act. * Develop and enforce operational policies, procedures, and utilization safeguards. * Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries. * Implement cost management strategies and fiscal risk mitigation practices. * Authorize exceptions to standard operating procedures and manage departmental budgets. Leadership & Talent Development * Coach and develop managers and supervisors for future leadership roles. * Lead HR functions including hiring, performance evaluation, and employee development. * Exemplify the organization's values in fostering a respectful, trusting, and engaged culture of inclusion. ESSENTIAL QUALIFICATIONS: * Minimum 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees. * At least 10 years of team management experience, including 5+ years in senior leadership roles. * 5+ years of experience in system configuration and benefit plan design. * Bachelor's degree in business administration, healthcare, or related field preferred (or equivalent experience required). * Deep knowledge of group health benefits and claims processing systems. * Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration. * Experience with Taft-Hartley plan administration strongly preferred. * The ability to travel 15+% as needed. Salary range for this position: Salary $137,200 - $174,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location. Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a remote employee with 15+% travel (once or twice a quarter, as a senior leader). We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP). #LI-REMOTE