Jobs that use customer inquiries the most include fulfillment clerk, garden center employee, and international representative.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Fulfillment Clerk | $25,128 | 69% | 90,861 |
| 2 | Garden Center Employee | $28,946 | 27% | 31,432 |
| 3 | International Representative | $90,362 | 24% | 82,708 |
| 4 | Inside Sales Person | $47,610 | 21% | 189,494 |
| 5 | Seasonal Cashier | $29,678 | 19% | 434,768 |
| 6 | Finance Agent | $54,522 | 19% | 95,381 |
| 7 | Night Supervisor | $35,289 | 16% | 62,170 |
| 8 | Head Clerk | $37,496 | 16% | 75,679 |
| 9 | Senior Customer Support Technician | $96,681 | 15% | 104,179 |
| 10 | Reservations Manager | $73,697 | 15% | 14,447 |
What jobs use Customer Inquiries the most?
1. Fulfillment Clerk
How fulfillment clerk uses Customer Inquiries:
- Utilize voice and RF scanners to fulfill orders accurately and on a timely basis.
- Maintain clean and sanitary operating environment; responsible for maintaining cleanliness of receiving area including loading dock and trash areas.
- Deliver groceries to customers homes/ businesses.
Most common skills for fulfillment clerk:
- Customer Inquiries
- Customer Issues
- Customer Orders
- Customer Satisfaction
- Customer Service
- Sales Floor
2. Garden Center Employee
How garden center employee uses Customer Inquiries:
- Manage and troubleshoot applications and printers across exchange servers.
- Update alumni information for the school.
- Contribute to the up-keep, safety and cleanliness of the fitness center.
Most common skills for garden center employee:
- Sales Floor
- Customer Inquiries
- Cleanliness
- Customer Satisfaction
- Data Entry
- HR
3. International Representative
How international representative uses Customer Inquiries:
- Manage inventory, manufacturing quantity and schedule and source raw material by closely collaborating with marketing, OEM factory and consigners.
- Expedite sales orders and shipping priorities with freight forwarders while ensuring excellent customer service.
- Calculate monthly valuation of inventory for foreign subsidiaries according to GAAP.
Most common skills for international representative:
- Customer Inquiries
- Customer Orders
- Customer Support
- Inbound Calls
- International Travel
- Customer Complaints
4. Inside Sales Person
How inside sales person uses Customer Inquiries:
- Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
- Process orders and handle customer service for wholesale commercial HVAC company.
- Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
Most common skills for inside sales person:
- Customer Inquiries
- Strong Customer Service
- Product Knowledge
- Customer Accounts
- Delivery Dates
- Inventory Control
5. Seasonal Cashier
How seasonal cashier uses Customer Inquiries:
- Manage jewelry stock and inventory balances accurately.
- Operate a POS cash register, handle customer transactions and count money in drawers to ensure the amount is correct.
- Bag groceries and mix any receipt mistakes if any.
Most common skills for seasonal cashier:
- Customer Inquiries
- Quality Customer Service
- Customer Issues
- Sales Floor
- Customer Satisfaction
- Math
6. Finance Agent
How finance agent uses Customer Inquiries:
- Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
- Assemble, and stage POS system.
- Test and diagnose problems on POS VeriFone FD55 and component parts.
Most common skills for finance agent:
- Term Care
- Customer Inquiries
- Annuities
- Financial Products
- Customer Issues
- Payment Arrangements
7. Night Supervisor
How night supervisor uses Customer Inquiries:
- Serve as the emergency contact for all building operations * CPR certify
- Conduct PowerPoint presentation to illustrate shrink reduction, cost cutting programs and additionally to promote safety awareness in all departments.
- Link clients to housing, psycho-social rehabilitation centers, patient assistance medication programs, and Medicaid/Medicare and crisis intervention programs.
Most common skills for night supervisor:
- Customer Service
- Cash Handling
- Customer Inquiries
- Leadership
- Store Operations
- Pallets
8. Head Clerk
How head clerk uses Customer Inquiries:
- Check out groceries, make sure shelves are efficiently stock, face and manage out-of-stocks.
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Support scanners, scales, POS terminals, IBM printers, IBM 486 dual servers, and dot-matrix printers.
Most common skills for head clerk:
- Sales Floor
- Basic Math
- Customer Inquiries
- Cash Management
- Customer Service
- Sales Promotions
9. Senior Customer Support Technician
How senior customer support technician uses Customer Inquiries:
- Serve as a SME and the main point of contact when agents and other leads have questions.
- Test and troubleshoot product functionality to identify insufficiencies and offer alternatives.
- Create and publish on SharePoint documentation of troubleshooting, resolution, installation and maintenance of hardware and software problems.
Most common skills for senior customer support technician:
- Data Entry
- Direct Supervision
- Customer Inquiries
- Customer Issues
- Customer Support
- Provide Technical Assistance
10. Reservations Manager
How reservations manager uses Customer Inquiries:
- Manage Hotel/F & B/Spa reservation and PBX departments.
- Lead salesforce in selling and upselling cruises via inbound and outbound calls as well as internet inquiries.
- Manage payroll and scheduling, interview and hire new associates, score calls and coach associates on a daily basis.
Most common skills for reservations manager:
- Reservations
- Data Entry
- Customer Inquiries
- Booking
- Room Inventory
- Payroll
11. Senior Customer Service Technician
How senior customer service technician uses Customer Inquiries:
- Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
- Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
- Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Most common skills for senior customer service technician:
- Customer Complaints
- Customer Support
- Technical Support
- Customer Inquiries
- Technical Troubleshooting
- Inbound Calls
12. Customer Experience Associate
How customer experience associate uses Customer Inquiries:
- Manage compliance with monthly branch alarm tests, teller drawer and ATM audits.
- Manage call center productivity levels by maintaining CSR schedule adherence.
- Treat every customer with respect & compassion.
Most common skills for customer experience associate:
- Customer Service
- Customer Inquiries
- Cash Handling
- Customer Expectations
- Product Knowledge
- Data Entry
13. Personal Banking Representative
How personal banking representative uses Customer Inquiries:
- Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
- Open new bank accounts, order debit and ATM cards for new and existing customers.
- Coach associates in cross-selling of products, create work schedules and implement procedures to reduce expenses.
Most common skills for personal banking representative:
- Bank Products
- Profiling
- Customer Inquiries
- Financial Products
- Financial Services
- Customer Issues
14. Claims Benefit Specialist
How claims benefit specialist uses Customer Inquiries:
- Analyze, process and manage FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
- Establish a working knowledge of CPT, ICD-9, HCPCS codes, terminology, member benefits and claim flow.
- Process claims utilizing appropriate ICD-9, DSM-IV and HCPCS codes.
Most common skills for claims benefit specialist:
- Customer Inquiries
- Appeals
- Medical Terminology
- Routine Claims
- CPT
- Processing Issues
15. Cage/Vault Supervisor
How cage/vault supervisor uses Customer Inquiries:
- Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
- Conduct branch audits monthly for vaults, ATM's and teller cash boxes.
- Maintain records relating to chip inventory and payroll, deposits, and variances.
Most common skills for cage/vault supervisor:
- Security Procedures
- Cash Handling
- Quality Customer Service
- Customer Inquiries
- ATM
- Inventory Management
16. Finance Specialist
How finance specialist uses Customer Inquiries:
- Lead lease of aircraft including analysis and coordination of treasury, legal, tax and insurance reviews.
- Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
- Ensure the highest standards of SOX compliance by conducting internal audits and annual SOX testing with external auditors.
Most common skills for finance specialist:
- Customer Service
- Phone Calls
- Cash Handling
- Customer Inquiries
- Patients
- Financial Reports
17. Telephone Representative
How telephone representative uses Customer Inquiries:
- Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
- Demonstrate superb organizational and multitasking abilities
- Verify credit information for Comcast customers.
Most common skills for telephone representative:
- Outbound Calls
- Inbound Calls
- Customer Inquiries
- Telephone Calls
- Credit Card Payments
- Customer Interaction
18. Sales Operations Coordinator
How sales operations coordinator uses Customer Inquiries:
- Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
- Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
- Standardize Powerpoint templates used by sales teams and assist teams in completing templates.
Most common skills for sales operations coordinator:
- Sales Operations
- Inbound Inquiries
- Customer Inquiries
- Telemarketing
- Inventory Control
- Sales Revenue
19. Customer Resolution Specialist
How customer resolution specialist uses Customer Inquiries:
- Manage billing inquiries, encourage cross-selling and referral for additional property and casualty lines of business.
- Develop and expand existing relationships by identifying cross-selling and new business opportunities for full global suite of investment strategies.
- Interact extensively with residential customers to support account needs, while upselling on additional service offerings by identifying personal needs.
Most common skills for customer resolution specialist:
- Customer Complaints
- Customer Inquiries
- Billing Issues
- Conflict Resolution
- Inbound Calls
- Outbound Calls
20. Phone Banker
How phone banker uses Customer Inquiries:
- Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
- Process treasury tax and loan payments.
- Service customers with commercial and treasury management accounts and make appropriate product recommendations.
Most common skills for phone banker:
- Customer Service
- Customer Inquiries
- Compliance Guidelines
- Bank Products
- Computer System
- Treasury
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Updated December 28, 2023