How is Customer Loyalty used?
Zippia reviewed thousands of resumes to understand how customer loyalty is used in different jobs. Explore the list of common job responsibilities related to customer loyalty below:
- Provided strategic direction for and facilitated relationship marketing and customer loyalty for programs for 130 sales associates and interior designers.
- Recognized as Representative of the Quarter on numerous occasions and received a Customer Loyalty Reward in 2010.
- Delivered world-class shopping experiences to customers and created customer loyalty while driving and achieving sales quotas.
- Foster essential relationships with general agents and agencies to build and maintain customer loyalty.
- Increase customer loyalty by encouraging customers to open a store credit card.
- Generate sales and create customer loyalty with credit card acquisition.
Are Customer Loyalty skills in demand?
Yes, customer loyalty skills are in demand today. Currently, 4,081 job openings list customer loyalty skills as a requirement. The job descriptions that most frequently include customer loyalty skills are generalist, customer care professional, and mobile sales consultant.
How hard is it to learn Customer Loyalty?
Based on the average complexity level of the jobs that use customer loyalty the most: generalist, customer care professional, and mobile sales consultant. The complexity level of these jobs is basic.
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What jobs can you get with Customer Loyalty skills?
You can get a job as a generalist, customer care professional, and mobile sales consultant with customer loyalty skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with customer loyalty skills.
Generalist
Job description:
A generalist, also known as a human resource generalist, is responsible for overseeing the operations in a human resource department, focusing on employees' welfare and working conditions. They are primarily involved in the hiring and laying off processes among employees, handing training and benefits programs, and coordinating with every department in the company. Furthermore, a generalist must perform administrative tasks that mostly revolve around producing reports and processing paperwork, conducting research and analysis, and responding to correspondence.
- Sales Floor
- Store Sales
- Customer Loyalty
- Sales Growth
- Customer Service
- Processing Customer Transactions
Customer Care Professional
Job description:
A customer care professional is in charge of assisting clients with their needs, ensuring efficiency and client satisfaction. They typically manage calls and correspondence where they respond to inquiries, provide technical support, address concerns, and resolve issues promptly and efficiently. They may also offer products or services, process payments or refunds, and enroll clients in company services. Furthermore, as a customer care professional, it is essential to maintain records of all transactions, reporting to managers should there be any complicated issues.
- Customer Service
- Patients
- Resourcefulness
- Customer Loyalty
- Custom Solutions
- Broadband
Mobile Sales Consultant
Job description:
Mobile sales consultants assist customers in selecting a mobile device that met their needs and budget. Their duties typically include approaching potential customers, answering their inquiries, and promoting new and existing products. In addition, they are tasked to explain the features of the product to potential consumers, update sales records, and collect payment. Mobile sales consultants are also expected to collaborate with other mobile sales consultants, build a good relationship with customers, and plan and organize training of new mobile sales consultants.
- Continuous Learning
- Develop Strong Relationships
- Customer Payments
- Customer Loyalty
- Customer Contracts
- Wireless Products
BRA Specialist
- Customer Service
- Credit Card
- POS
- Customer Loyalty
- Stock Room
- Retail Environment
Customer Specialist
Job description:
A customer specialist is responsible for assisting customers with their needs and concerns about the products and services offered by the company, addressing their inquiries timely and accurately. Customer specialists evaluate the customers' issues and provide immediate solutions through remote communication. In some cases, a customer specialist may send technical staff to the customer's location for problems that cannot be resolved over the phone or e-mail. They also take orders from the customers, process their payments, and explain the features and functions of the product.
- Customer Transactions
- Client Facing
- Phone Calls
- Customer Loyalty
- Related Training
- Customer Service
How much can you earn with Customer Loyalty skills?
You can earn up to $46,518 a year with customer loyalty skills if you become a generalist, the highest-paying job that requires customer loyalty skills. Customer care professionals can earn the second-highest salary among jobs that use Python, $34,566 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Generalist | $46,518 | $22 |
| Customer Care Professional | $34,566 | $17 |
| Mobile Sales Consultant | $43,181 | $21 |
| BRA Specialist | $46,506 | $22 |
| Customer Specialist | $38,371 | $18 |
Companies using Customer Loyalty in 2025
The top companies that look for employees with customer loyalty skills are DICK'S Sporting Goods, Big Lots, and CVS Health. In the millions of job postings we reviewed, these companies mention customer loyalty skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | DICK'S Sporting Goods | 25% | 931 |
| 2 | Big Lots | 25% | 0 |
| 3 | CVS Health | 20% | 25,793 |
| 4 | Johnson & Johnson | 4% | 1,498 |
| 5 | Victoria's Secret | 3% | 631 |
Departments using Customer Loyalty
| Department | Average salary |
|---|---|
| Sales | $42,098 |
2 courses for Customer Loyalty skills
1. Customer Experience: Build Customer Loyalty
Are you looking to go above and beyond for your customers? Are you looking for that secret recipe that will take your customers from being 'pleased' to 'delighted'? Do you understand the importance of customer service, but are looking for that extra actionable insight to get your business the exposure it deserves?This course will be the answer to all your problems - knowing how to improve customer experience can appear simple, but putting your knowledge into practice is another challenge altogether. By looking at bespoke '3-D businesses' and the way they treat their customers, you will soon understand exactly what it takes to whip up a state of 'customer delight'. Not only does this provide natural exposure for your company, it enhances the likelihood of customer recurrence, driving your profits up and boosting consumer loyalty. After all, doing that little bit extra requires minimal effort, but it goes such a long way. The course content won't only focus on advice and tips. It will give you deep insights into the customer's psyche, giving you a clear understanding of what makes them 'tick'. Applying this knowledge opens you up to a world of opportunities. You'll be able to spot customer disappointment before it becomes a problem, and use your understanding of their thought patterns to navigate the direction your company is going in. The customer comes first, so customer experience management should be at the top of your list of priorities. Improving customer experience requires a two-pronged approach. It's not just a case of knowing what makes them happy and working towards delivering on that - customer experience improvement comes from understanding your weaknesses, and looking to resolve them before they hold you back. That way, you can then invest all your efforts into a strategy that moves your consumers from 'delighted' to 'devoted'. Soon, they aren't just happy with your product or service - it's something they just cannot live without! Do you want your customers to be devoted to your business? Then we look forward to welcoming you to the course...
2. The Customer: How to Build Customer Loyalty (BITE SIZE)
There is no question about the impact great customer service has on an organisation. How to build customer loyalty will give you the tools to make a connection and build a relationship with your customer base. Today we may be providing a service, tomorrow we may be a receiving one; it is the beauty of this that makes good customer service a truly human endeavour. This BITE SIZED course will give you the tools to move away from transactional customer interactions towards creating advocates and lifetime loyalty. You'll understand which loyalty strategies work and how they could work in your business. The customer experience is a human experience. This means relationships and loyalty play a big role; the stakes are high if you don't start recognising your customer as more than just a single point of sale. Each lecture has been carefully selected so that you can explore relevant and meaningful strategies to create a truly customer centric workplace. Build a culture that values the importance of each customer interaction and empowers employees to provide the best service possible. This course is full of tips and tricks to use inside and out of your workplace. It will motivate you to really understand and support the environment you're trying to create. Many people take part in creating these courses - from subject matter experts, to researchers and designers - to ensure you are provided with the best learning experience and the most up to date information. We're excited about education and want to give you the opportunity to be the best you can be. This BITE SIZED course will take you approximately 30 to 45 minutes to complete and will cover all of the components required to build customer loyalty. Our content will give you the opportunity to listen to experts and understand relevant models to use on your leadership journey when creating a truly human customer experience. Enjoy a collection of videos, interviews and engaging imagery used throughout our presentations. This BITE SIZED course is also part of our Master Series - The Customer: Service At Its Best. If you would like to really challenge yourself, join us for the entire journey. So what are you waiting for? Start tonight and be on your way to providing amazing customer service tomorrow...