Companies that use customer retention include Comcast, The Clean Team, Sunbelt Rentals, Ryder System, Bridgestone, Robert Half, Wolters Kluwer, and several other companies.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Comcast | 9% | 1,833 |
| 2 | The Clean Team | 9% | 333 |
| 3 | Sunbelt Rentals | 8% | 771 |
| 4 | Ryder System | 7% | 6,197 |
| 5 | Bridgestone | 6% | 3,122 |
| 6 | Robert Half | 6% | 9,069 |
| 7 | Wolters Kluwer | 6% | 2,397 |
| 8 | iCIMS | 5% | 320 |
| 9 | TRU | 5% | 80 |
| 10 | Capital One | 5% | 5,993 |
What companies use Customer Retention the most?
1. Comcast
Zippia score 4.5
How Comcast uses Customer Retention:
- Increase customer retention by providing a customer experience that exceeds expectations.
- Directed escalated customer retention team by implementing various processes designed specifically toward retaining current customer base.
- Tasked to pull and analyze data regarding customer retention such as disconnect trends, etc.
Most common skills for Comcast:
- Customer Service
- Customer Accounts
- Customer Issues
- Customer Complaints
- Inbound Calls
- Technical Issues
2. The Clean Team
Zippia score 2.9
Most common skills for The Clean Team:
- Extractors
- Floor Care
- Clean Windows
- Clean Bathrooms
3. Sunbelt Rentals
Zippia score 4.7
Most common skills for Sunbelt Rentals:
- Vehicle Inspections
- Computer System
- Construction Equipment
- Service Calls
- OSHA
- Hydraulic Systems
4. Ryder System
Zippia score 4.4
Most common skills for Ryder System:
- Logistics
- ROI
- Customer Satisfaction
- Continuous Improvement
- HR
- Process Improvement
5. Bridgestone
Zippia score 4.7
How Bridgestone uses Customer Retention:
- Spearheaded an initiative for improved customer retention resulting in fourth most improved in the nation.
Most common skills for Bridgestone:
- Product Vision
- Customer Service
- Machine Operators
- Inventory Control
- Enterprise Architecture
- Market Analysis
6. Robert Half
Zippia score 4.5
Most common skills for Robert Half:
- Customer Service
- Expense Reports
- Payroll
- Journal Entries
- Data Entry
- QuickBooks
7. Wolters Kluwer
Zippia score 4.7
Most common skills for Wolters Kluwer:
- Azure
- Content Marketing
- UI
- B Testing
- QA
- Business Development
8. iCIMS
Zippia score 4.6
Most common skills for iCIMS:
- Qa Testing
- ROI
- Client Issues
- HR
- JavaScript
- Private Equity
9. TRU
Zippia score 4.5
Most common skills for TRU:
- HOA
- WordPress
- Outbound Calls
- ICD-9
- Safety Procedures
- Data Integrity
10. Capital One
Zippia score 4.7
How Capital One uses Customer Retention:
- Greeted and serviced customers with the intent of enhancing customer retention and exploring additional financial needs.
- Enhance customer retention and explore additional sales opportunities.
- Created solutions for customers experiencing fraud which enabled customer retention for the organization.
Most common skills for Capital One:
- Customer Service
- Process Improvement
- Credit Card
- Customer Inquiries
- Java
- Inbound Calls
11. Public Storage
Zippia score 4.5
How Public Storage uses Customer Retention:
- Managed delinquency process, including coaching teams to increase collections and improve customer retention.
Most common skills for Public Storage:
- Customer Service
- Collection Calls
- Bank Deposits
- Reservations
- Lease Agreements
- Customer Complaints
12. Republic Services
Zippia score 4.2
How Republic Services uses Customer Retention:
- Led sales training and development initiatives instrumental in growing top line revenue and improving customer retention.
Most common skills for Republic Services:
- Outbound Calls
- Lead Generation
- Customer Issues
- DOT
- CDL
- Maintenance Checks
13. Concentrix
Zippia score 4.2
Most common skills for Concentrix:
- Apple
- Inbound Calls
- Customer Service
- Customer Interaction
- Billing Inquiries
- Customer Support
14. Compass Group USA
Zippia score 4.2
Most common skills for Compass Group USA:
- Customer Service
- Payroll
- Food Service
- Customer Satisfaction
- HR
- Culinary
15. Emerson
Zippia score 4.5
Most common skills for Emerson:
- CNC
- SharePoint
- Technical Support
- HVAC
- Product Development
- ISO
16. Axelon Services
Zippia score 4.8
Most common skills for Axelon Services:
- Excellent Candidate
- Safety Equipment
- Search Engine
- Network Connectivity
- Access Database
- BIM
17. Office Depot
Zippia score 4.2
How Office Depot uses Customer Retention:
- Interact and coordinate with Account Managers daily to satisfy inquiries and facilitate customer retention.
- Motivated associates to build strong relationships and create an environment which increases customer retention.
Most common skills for Office Depot:
- Customer Service
- POS
- Business Cards
- Sales Floor
- Product Knowledge
- Inventory Control
18. Apria Healthcare
Zippia score 4.4
How Apria Healthcare uses Customer Retention:
- Developed and implemented a predictive indicator services business with robust services revenue forecasting, probability assigning and customer retention.
- Improved customer retention by 18%.
Most common skills for Apria Healthcare:
- Patients
- Medical Equipment
- Customer Service
- FDA
- Medicaid
- CPAP
19. Trane
Zippia score 4.7
Most common skills for Trane:
- HVAC
- Assembly Line
- Financial Data
- Sigma
- PLC
- Customer Orders
20. Servpro
Zippia score 3.9
How Servpro uses Customer Retention:
- Utilized route sales to ensure customer retention while focusing on industry guidelines and regulations.
Most common skills for Servpro:
- Customer Service
- CRM
- Extraction
- Dollies
- Customer Complaints
- Insurance Adjusters
Other skills
- C companies
- C # companies
- C-Level companies
- C-Suite companies
- CAD companies
- CAPA companies
- CBP companies
- CCTV companies
- CDL companies
- CFR companies
- CICS companies
- CIP companies
- CLIA companies
- CMC companies
- CMM companies
- CMMS companies
- CMS companies
- CNC companies
- CNC Lathes companies
- CNC Machines companies
- CPA companies
- CPC companies
- CPR companies
- CRISPR companies
- CRM companies
- CSI companies
- CSS companies
- Cad Cam companies
- Calculation companies
- Calendar Management companies
- Calibration Procedures companies
- Calipers companies
- Camera Equipment companies
- Camera Operation companies
- Campaign Performance companies
- Capacity Planning companies
- Capital Markets companies
- Capital Projects companies
- Carbon Steel companies
- Cardiology companies
- Care Coordination companies
- Care Management companies
- Care Plan companies
- Care Services companies
- Career Development companies
- Career Fairs companies
- Career Planning companies
- Career Services companies
- Cash Control companies
- Cash Drawers companies
- Cash Flow companies
- Cash Handling companies
Updated December 28, 2023