Top 20 companies that use Defense Counsel

2. CNA Insurance

How CNA Insurance uses Defense Counsel:

• Served as a business liason between defense counsel and insured's to settle claims.
• Directed trial defense counsel on six no-cause victories in a row, more than all other analysts combined.

Most common skills for CNA Insurance:

• Customer Service
• Process Improvement
• Commercial Property
• Litigation
• Coverage Issues
• Front End

3. Chubb

How Chubb uses Defense Counsel:

• Analyzed liability exposure and strategy for settlement negotiations, including targeting appropriate settlement range and granting settlement authority to defense counsel.
• Maintained contact and coordinated strategy with defense counsel on litigated files which amounted to approximately 60% of open pending files.
• Negotiate settlement or provide appropriate settlement authority to defense counsel when required.

Most common skills for Chubb:

• Pricing Strategy
• Test Cases
• Commercial Property
• Customer Service
• Loss Control
• SOX

4. AIG

How AIG uses Defense Counsel:

• Manage litigation process and assignment of defense counsel for duty-to-defend insurance policies.
• Retained defense counsel and furnished same with Litigation Management Guidelines.
• Collaborated with defense counsel to prepare and execute litigation strategies, including mediation and settlement negotiations of claims.

Most common skills for AIG:

• Customer Service
• Project Management
• Defense Counsel
• Litigation
• PowerPoint
• Risk Management

5. United States Marine Corps

How United States Marine Corps uses Defense Counsel:

• Served as defense counsel and trial counsel (prosecutor), handling courts-martial, administrative discharge proceedings and military justice matters.
• Negotiated with defense counsel and drafted pretrial agreements.

Most common skills for United States Marine Corps:

• Combat
• Logistics
• Hazardous Materials
• Test Equipment
• DOD
• Leadership

6. TMC Transportation

Most common skills for TMC Transportation:

• Log Book
• Load Securement
• DOT
• CDL
• DOT Regulations
• Safety Hazards

7. Arch Capital Group

How Arch Capital Group uses Defense Counsel:

• Confer with Insureds, defense counsel and broker/agents on a daily basis.

Most common skills for Arch Capital Group:

• Business Analysts
• Windows
• SAN
• Web Application
• TPA
• OS

8. ProAssurance

How ProAssurance uses Defense Counsel:

• Continue to work closely with defense counsel in analyzing claims and defenses to same.

Most common skills for ProAssurance:

• Liability Claims
• Risk Assessments
• Code Reviews
• Sarbanes-Oxley
• Web Application
• Defense Counsel

9. NARS Cosmetics

Most common skills for NARS Cosmetics:

• Sales Growth
• Business Results
• Delinquent Accounts
• Phone Orders
• Customer Feedback
• Market Research

10. The Hartford

How The Hartford uses Defense Counsel:

• Manage litigated files, working directly with defense counsel.

Most common skills for The Hartford:

• Customer Service
• QA
• Customer Inquiries
• Direct Reports
• Unix
• Project Management

11. W. R. Berkley

How W. R. Berkley uses Defense Counsel:

• Reviewed and paid retained defense counsel's bills.
• Worked closely with defense counsel and Insureds to resolve claims.
• Retained defense counsel to defend claims and lawsuits.

Most common skills for W. R. Berkley:

• Defense Counsel
• SCCM
• Cash Management
• Direct Reports
• AS400
• Windows XP

12. American National Services, Inc

Most common skills for American National Services, Inc:

• PL/SQL
• Strong Work Ethic
• Life Insurance
• Cost Savings
• Data Entry
• FHA

13. ICW Group

Most common skills for ICW Group:

• Network Connectivity
• Policy Changes
• Linux
• HR
• Customer Inquiries
• ETL

14. North American Risk Services

Most common skills for North American Risk Services:

• Insurance Carriers
• Commercial Property
• TPA
• Insurance Policies
• Arbitration
• SIU

15. BERKLEY TECHNOLOGY SERVICES

Most common skills for BERKLEY TECHNOLOGY SERVICES:

• Windows
• Test Scenarios
• Windows Server
• SharePoint
• Service Management
• Quality Standards

16. Brown & Brown

How Brown & Brown uses Defense Counsel:

• Determine need for and direct defense counsel, independent adjusters, other Experts; monitor and control their costs.

Most common skills for Brown & Brown:

• ACH
• Office Equipment
• Data Entry
• Reconciliations
• Commodities
• Insurance Carriers

17. CorVel

How CorVel uses Defense Counsel:

• Attend Benefit Review Conference throughout the State of Tennessee in lieu of defense counsel to negotiate settlement.

Most common skills for CorVel:

• CPT
• HIPAA
• ICD-9
• ISO
• Medical Bills
• Insurance Carriers

18. Selective Insurance

Most common skills for Selective Insurance:

• MDX
• Performance Improvement
• DB2
• Teradata
• Cloud Computing
• QA

19. PMA Companies

How PMA Companies uses Defense Counsel:

• Communicate with defense counsel to establish strategy of handling and resolution of litigated cases.
• Team with NCM, Defense Counsel and other vendors to work toward successful case management.

Most common skills for PMA Companies:

• EDI
• Windows XP
• Customer Service
• Customer Retention
• Litigation
• Web Services

20. USAA

Most common skills for USAA:

• Customer Service
• Insurance Policies
• Process Improvement
• Data Analysis
• SAS
• Inbound Calls