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20 jobs that use Delinquent Accounts the most

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Jobs that use delinquent accounts the most include customs collector, collections/account manager, and delinquency counselor.

What jobs use Delinquent Accounts the most?

1. Customs Collector

How customs collector uses Delinquent Accounts:

  • Manage all VIP clients of the company.
  • Experience at working towards set quality standards and achieving SLA during monthly quality audits.
  • Lead a team of first line supervisors who are tasked with managing various enforcement programs for CBP.

Most common skills for customs collector:

  • Payment Arrangements
  • Delinquent Accounts
  • Past Due Accounts
  • Customer Accounts
  • Process Payments
  • Debt Repayment

2. Collections/Account Manager

How collections/account manager uses Delinquent Accounts:

  • Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
  • Process payroll and employee benefits, mediated/resolve personnel issues and assure EEOC and OSHA compliance.
  • Handle high volume incoming/outgoing calls, skip-tracing to find location information by following FDCPA regulations and hit monthly budget.

Most common skills for collections/account manager:

  • Customer Service
  • Payment Arrangements
  • Debt Collection
  • Delinquent Accounts
  • Student Loans
  • Past Due Accounts

3. Delinquency Counselor

How delinquency counselor uses Delinquent Accounts:

  • Perform in-depth financial work-ups of members determining best-case scenarios and provide alternatives to members to avoid possible foreclosure.
  • Comply with FDCPA and RFDCPA regulations.
  • Analyze mortgagors for approval of HAMP or traditional modification.

Most common skills for delinquency counselor:

  • Collection Systems
  • Collection Practices
  • Delinquent Accounts
  • Payment Options
  • Credit Card Accounts
  • Optimal Solutions

4. Collections Representative

How collections representative uses Delinquent Accounts:

  • Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
  • Maintain effective communication and utilize negotiation skills with internal and external customers to effect collections while maintaining customer good will.
  • Submit all reconsideration and appeals if need.

Most common skills for collections representative:

  • Payment Arrangements
  • Customer Service
  • Delinquent Accounts
  • Past Due Accounts
  • Customer Accounts
  • Debt Repayment

5. Collections Officer

How collections officer uses Delinquent Accounts:

  • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
  • Investigate debt and maintain FDCPA guidelines.
  • Well verse in FTC and FDCPA regulations on debt collections.

Most common skills for collections officer:

  • Customer Service
  • Delinquent Loans
  • Delinquent Accounts
  • Credit Card Payments
  • Payment Arrangements
  • Collection Efforts

6. Account Adjuster

How account adjuster uses Delinquent Accounts:

  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Provide assistance regards to trouble shooting, account status, miss invoice and account reconciliation.
  • Resolve all invoice and sales order processing issues that relate in amounts due to/from all customers.

Most common skills for account adjuster:

  • Customer Service
  • Patient Accounts
  • Delinquent Accounts
  • Payment Arrangements
  • Inbound Calls
  • Credit Reports

7. Debt Counselor

How debt counselor uses Delinquent Accounts:

  • Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
  • Comply with all of the FDCPA guidelines.
  • Perform numerous acts of repossession and litigation on a daily basis.

Most common skills for debt counselor:

  • Outbound Calls
  • Inbound Calls
  • Customer Service
  • Delinquent Accounts
  • Payment Arrangements
  • Credit Reports

8. Commercial Collector

How commercial collector uses Delinquent Accounts:

  • Interpret manage care contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Follow the guidelines set by FDCPA

Most common skills for commercial collector:

  • Delinquent Accounts
  • Customer Service
  • FDCPA
  • Past Due Accounts
  • Collection Calls
  • Payment Arrangements

9. Recovery Collector

How recovery collector uses Delinquent Accounts:

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Resolve errors by resubmitting correct or unacknowledge claims, appeals, and other documentation require for timely filing.
  • Secure modification documents including HAMP and bank require documents.

Most common skills for recovery collector:

  • Inbound Calls
  • Outbound Calls
  • Credit Card Accounts
  • Delinquent Accounts
  • Credit Bureaus
  • Customer Service

10. Collector

How collector uses Delinquent Accounts:

  • Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.

Most common skills for collector:

  • Patients
  • Customer Service
  • Payment Arrangements
  • Excellent Interpersonal
  • Delinquent Accounts
  • Student Loans

11. Assistant Collections Manager

How assistant collections manager uses Delinquent Accounts:

  • Manage all accounts receivable activities including billing, customer dispute resolution, cash application collections, write-offs and month-end reconciliations.
  • Ensure compliance with all state and federal guidelines for all transactions (FDCPA).
  • Improve overall relationship with CMS regarding billing & collection practices from previous negative relationship.

Most common skills for assistant collections manager:

  • Customer Service
  • Loan Applications
  • Customer Satisfaction
  • Delinquent Accounts
  • Past Due Accounts
  • Credit Card

12. Debt Collector

How debt collector uses Delinquent Accounts:

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Work with FHA, obama programs at the time.
  • Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.

Most common skills for debt collector:

  • Customer Service
  • Outbound Calls
  • Payment Arrangements
  • Delinquent Accounts
  • Credit Card Payments
  • FDCPA

13. Student Loan Collector

How student loan collector uses Delinquent Accounts:

  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
  • Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.

Most common skills for student loan collector:

  • Student Loan Accounts
  • Customer Service
  • Delinquent Accounts
  • FDCPA
  • State Laws
  • Payment Arrangements

14. Collection Agent

How collection agent uses Delinquent Accounts:

  • Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
  • Used computer GPS to locate vehicles.
  • Input assignments and update clients via computer programs (RDN and PRIOS).

Most common skills for collection agent:

  • Customer Service
  • Payment Arrangements
  • Delinquent Accounts
  • Debt Repayment
  • Past Due Accounts
  • Debt Collection

15. Senior Collection Specialist

How senior collection specialist uses Delinquent Accounts:

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Work comp, MV cases, Medicare, Medicaid and commercial insurances.
  • Follow Medicare guidelines, posses knowledge of ICD and CPT coding, medical and reimbursement terminology, third party billing

Most common skills for senior collection specialist:

  • Portfolio
  • Customer Service
  • Past Due Accounts
  • Delinquent Accounts
  • Customer Accounts
  • Payment Arrangements

16. Collection Team Lead

How collection team lead uses Delinquent Accounts:

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Receive and distribute ACH forms receive form all lots.
  • Assist consumers in money and behavior managements and ensures HIPAA compliance

Most common skills for collection team lead:

  • Customer Service
  • Credit Card
  • Delinquent Accounts
  • Payment Arrangements
  • FDCPA
  • Debt Repayment

17. Skip Tracer

How skip tracer uses Delinquent Accounts:

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Utilize various skip-tracing services such as Accurint and TheWorkNumber in order to locate consumers and verify employment for account recovery purposes.

Most common skills for skip tracer:

  • Debt Collection
  • Outbound Calls
  • Skip Trace
  • Delinquent Accounts
  • Payment Arrangements
  • FDCPA

18. Collector Lead

How collector lead uses Delinquent Accounts:

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
  • Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.

Most common skills for collector lead:

  • Customer Service
  • Collection Calls
  • Payment Arrangements
  • Credit Card Accounts
  • Delinquent Accounts
  • Outbound Calls

19. Collections/Accounts Receivable

How collections/accounts receivable uses Delinquent Accounts:

  • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
  • Work accounts receivable for Medicaid verification and payments.
  • Work remittance advice from Medicaid ensuring accuracy of payments.

Most common skills for collections/accounts receivable:

  • Customer Service
  • Patients
  • Delinquent Accounts
  • Credit Card Payments
  • Past Due Accounts
  • Customer Accounts

20. Collections Assistant

How collections assistant uses Delinquent Accounts:

  • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
  • Maintain confidential donor records in accordance with HIPAA.
  • Adhere to FDCPA guidelines pertaining to all telephone contacts.

Most common skills for collections assistant:

  • Patients
  • Data Collection
  • Delinquent Accounts
  • Collection Calls
  • Collection Agencies
  • Medicaid

Other skills

Updated December 28, 2023