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Digital Transformation jobs near me - 1,116 jobs

  • Technical Recruiter

    Experis 4.5company rating

    Columbus, OH

    Ignite the potential and fast-track the career of the IT candidates you serve, while doing the same for yourself! Build your career with Experis, a ManpowerGroup company. Through regular, honest and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in the in-demand world of IT and forge a career path that's right for you. All while: • Working with our exceptional clients. From global tech giants to transformational start-ups, our team gets to help some of the world's most impactful, innovative, and recognizable organizations. • Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including: o Competitive base salary plus uncapped commissions o Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance o 401K with a Company match o 20 days paid time off o Gym membership discounts o Pet insurance o An annual paid tropical vacation for our top performers to recognize their contributions • Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies-it's about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business. o Our five Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion, and belonging. o We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the thirteenth year - all confirming our position as the brand of choice for in-demand talent. How you'll make an impact as an IT Recruiter • Put People to Work! o Putting people to work is our organization's purpose, and your role is front and center. Use your network and our technology to identify and connect with diverse candidates looking for their next technical role; you will learn about their skills and match them to exciting job opportunities o Service our clients by providing them with top talent, then drive deeper and consult with them on their talent needs and share how they can leverage Experis to solve them o Hit your performance targets by being goal-oriented, by taking initiative, and by remaining agile in this fast-paced industry • Develop Relationships! o Authentically connect with your clients, candidates, and consultants to drive their loyalty, which allows us to put more people to work. o Engage our current talent in our unique programs designed to provide them the development they need to be ready for their next opportunity with us. • Build your Career with Purpose! o We know your continued development fuels our future success. We'll help you grow into an expert in the fast-paced and in-demand world of IT. After all, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals. o Many of our Recruiters move into Sales. It's no wonder, given their proven ability to develop relationships and consult with our clients! o Others dig in and build even deeper Recruiting prowess and expertise o Still others move into Leadership roles where they unlock the potential of others What you'll bring with you (aka candidate requirements) • At least 1 year of professional experience • A High School Diploma • A goal-oriented attitude, ever focused on achieving the challenge at hand We also look for individuals with these capabilities: • Drives Results • Learns and Adapts • Solves Problems • Focuses on Clients and Candidates • Takes Risks and Seizes Opportunities • Plans and Organizes Work • Leverages Evidence to Support Case • Communicates Effectively • Understands Talent The base salary range for this position is between $45,000 Min USD and $75,000 Max USD is dependent upon knowledge, skill, and ability. About Us Experis is a global leader in IT professional resourcing, permanent recruitment, project solutions and managed services specializing in Business Transformation, Cloud and Infrastructure, Cybersecurity, Digital Workspace and Enterprise Applications. As digital transformation and acute skills shortages in tech continue unabated, Experis delivers talent with the powerful combination of in-demand technical skills together with the soft skills that are critical for business success. Through Experis Academy we work with a broad range of technical schools and universities to design and deliver curriculum for in-demand skills that can be immediately applied on the job. Experis is part of the ManpowerGroup family of brands, which also includes Manpower and Talent Solutions. To learn more, visit *************** ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact *********************************** for assistance.
    $45k-75k yearly 2d ago
  • Senior Technical Project Manager

    Catapult Federal Services

    Remote job

    Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout. Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication. Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance. Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration. Professionally interact with external customers to understand and document agency mission needs and requirements. Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases. Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities. Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement. Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes. Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints. Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards. Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience. Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms. Provide weekly project status reporting to both internal leadership and external stakeholders. Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree). PMP Certification (required). Salesforce Certifications including Administrator and Service Cloud (required). Scrum Master Certification (required). Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms. Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics. Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies. Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments. Experience with Agile methodologies and facilitating Agile ceremonies. Proven ability to develop labor estimates and schedules for complex IT projects. Track record of managing project spending according to budget. Strong leadership skills with ability to manage and motivate virtual teams. Detail-oriented with strong analytical, communication, organizational, and time management skills. Ability to work effectively in a fast-paced, virtual team environment. U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves 8+ years of experience in program and project management with focus on IT and contact center operations. 6+ years of experience leading IT projects built on the Salesforce platform. 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects. 5+ years of experience documenting customer journeys and writing user stories. Knowledge of UI/UX design principles. Experience writing test cases and testing IT applications. Experience implementing chatbots and/or other AI-based solutions. Previous experience working with Federal government customers and understanding federal procurement processes. Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition. Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: Pay Rate: $83.35 per hour Competitive benefits package including health, dental, and vision insurance Flexible remote work arrangement
    $83.4 hourly 4d ago
  • Senior AI Engineer

    Neudesic, An IBM Company

    Remote job

    AI Engineer About Neudesic Passion for technology drives us, but it's innovation that defines us . From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster. Neudesic, an IBM Company, is a trusted technology partner in business innovation, delivering impactful business results to clients through digital modernization and evolution. We specialize in providing services and solutions that drive digital transformation, leveraging our expertise in cloud, data, and AI technologies. What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, disciplined to the core, innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you. Position Overview: We are seeking a Mid-Level Modern AI Engineer to join our growing App Innovation practice. This role involves designing, developing, and deploying AI solutions using Microsoft Azure technologies, with a focus on generative AI, agentic AI, large language models (LLMs), and Retrieval-Augmented Generation (RAG) architectures. The ideal candidate will have a strong foundation in AI/ML, experience with Azure AI services, and the ability to work collaboratively in a consulting environment. Key Responsibilities: AI Solution Development & Deployment: Design and implement AI models and algorithms using Azure AI services, including Azure Machine Learning, Cognitive Services, and Azure OpenAI. Develop and deploy machine learning models, particularly focusing on NLP and LLMs, utilizing frameworks such as LangChain or Semantic Kernel. Implement RAG architectures using Azure AI Search to enhance the performance and accuracy of generative AI applications. Project Delivery & Client Engagement: Lead and contribute to the delivery of AI projects, ensuring solutions are scalable, secure, and aligned with client objectives. Work in both project-based and staff augmentation roles, adapting to various client environments and requirements. Provide technical expertise and guidance to clients, ensuring successful adoption and integration of AI solutions. Model Validation & Quality Assurance: Conduct thorough testing and validation of AI models to ensure accuracy, reliability, and performance. Optimize and fine-tune models, addressing issues related to data quality, bias, and fairness. Stay current with industry trends and best practices in AI technology, incorporating them into solution development. Preferred Consulting Experience: Collaborate with sales and delivery teams to design AI solutions that meet client needs. Develop estimates and proposals for AI projects, articulating the value and feasibility of proposed solutions. Conduct technical presentations and demonstrations to clients and stakeholders. Education & Experience: Bachelor's Degree in Computer Science, Data Science or similar (relevant work experience is acceptable) 3+ years of experience in AI/ML development, with a focus on OpenAI Services, NLP and LLMs. Experience in a consulting environment, engaging with clients and delivering tailored solutions. Technical Skills: Proficiency in programming languages such as Python or C#. Experience with Azure AI services, including Azure Machine Learning, Cognitive Services, and Azure OpenAI. Familiarity with RAG architectures and tools like LangChain, Semantic Kernel, or LlamaIndex. Model selection, validation, and workload optimization. Knowledge of data processing and pipeline development using Azure Data Factory or similar tools. Understanding of MLOps practices and tools for model lifecycle management. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work independently and as part of a team in a dynamic, fast-paced environment. Preferred Qualifications: Microsoft Certified: Azure AI Engineer Associate or similar certifications. Experience with containerization and deployment tools such as Docker and Kubernetes. Familiarity with responsible AI principles and practices. Why Join Neudesic? Opportunity to work on cutting-edge AI projects across various industries. Collaborative and inclusive work environment that values innovation and continuous learning. Access to professional development resources and training programs. Competitive compensation and benefits package. For Colorado, the expected salary range for this position is between $100,000 and $165,000. The salary range may be different if the successful employee is in a different state. This position is also eligible for performance bonuses. The actual compensation will be determined based on experience and other factors permitted by law. Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location. Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more. Neudesic is an Equal Employment Opportunity Employer Neudesic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
    $100k-165k yearly 3d ago
  • Sr. IT Manager - Digital Banking

    Insight Global

    Westerville, OH

    Sr. IT Manager - Digital Banking COMPENSATION: $195,000 base salary + 20% bonus + $20k stock BENEFITS: Annual Bonus, Medical, Dental, Vision, PTO, 401(k), Health Savings Account, Disability & Life Insurance, Tuition Assistance, Parental Leave, LTI Plan, Employee Wellness EMPLOYMENT TERMS: Direct-Hire/Permanent SUMMARY & OVERVIEW: We are seeking a "Sr. IT Manager - Digital Banking" to lead the technical delivery of a major digital banking platform migration from our current system to Q2 Digital Banking. This senior leadership role will oversee engineers, analysts, testers, and cross-functional teams to ensure successful execution of this strategic transformation initiative. KEY RESPONSIBILITIES: Leadership & Program Delivery: Drive large-scale digital transformation initiatives, ensuring timely delivery and effective risk management. Develop and execute comprehensive project plans, track KPIs, and remove delivery impediments. Build and retain high-performing technical teams through recruitment, training, and mentorship. Digital Banking Migration: Lead migration from legacy digital banking platforms to Q2 Digital Banking or similar systems. Ensure data integrity during platform conversions through robust validation and compliance checks. Oversee data mapping processes from legacy systems to new platforms, ensuring accuracy and regulatory adherence. Risk, Compliance & Budget: Incorporate regulatory requirements (CFPB, OCC, FRB) into technical delivery plans. Implement safety procedures, disaster recovery plans, and security controls to mitigate risk. Prepare and manage annual budgets, business cases, and operating plans for large IT programs. ITIL, Incident Management & Cross Functional Collaboration: Apply ITIL/ITSM practices, including incident, problem, and change management. Coordinate with middleware, security, IAM/CIAM, and infrastructure teams during migration projects. REQUIRED QUALIFICATIONS: Technical Delivery Expertise: Minimum 7+ years in IT technical leadership roles, including prior leadership experience. Managing technology teams delivering complex products/services. KPI tracking, data analysis, and reporting for continuous improvement. Domains, Frameworks & Standards: Financial Services/Banking (intermediate level). Regulatory compliance (CFPB, OCC, FRB). ITIL / ITSM (incident, problem, change management). Education: Bachelor's degree in a related field. PREFERRED QUALIFICATIONS: Digital transformation programs, including core and digital banking conversions (Fiserv, FIS, NCR, Q2 Digital Banking). Proven ability to ensure smooth adoption of new platforms by end-users. Ideal Candidate Profile: Strong program delivery leader with experience in digital banking migrations. Skilled in ITIL processes, risk management, and compliance. Adept at managing cross-functional teams and large-scale projects. Familiarity with Q2 Digital Banking or similar platforms. Comfortable with data migration and mapping strategies. Demonstrated ability to manage budgets and track KPIs for success. Compensation: $195,000 per year base salary Exact compensation may vary based on several factors, including skills, experience, and education. Benefits include: -Annual bonus -Comprehensive medical, dental, vision, life insurance, and disability benefits -401(k) program -Health savings account -Tuition assistance program -LTI Plan -Employee wellness program
    $195k yearly 1d ago
  • Quality Assurance Tester

    Calibre Systems

    Remote job

    Category Information Technology Tracking Code FCA 5237-585 Type Full-Time/Regular CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are looking for a Quality Assurance Tester with strong expertise in automation and DevOps integration to join our dynamic team. The ideal candidate will assist in coordinating automation framework integration into CI/CD pipelines, provide automation support, and train team members on best practices. You will be responsible for creating process documentation for the automation team, including training materials, peer code review guidelines, code merge procedures, and IDE configurations. This role requires experience in test data management, object-oriented design principles, and CI/CD orchestration using tools like Jenkins. Proficiency in version control systems such as GitHub/GIT and the ability to design and implement RESTful service testing frameworks are essential. In addition, you should have hands-on experience building UI automation frameworks using Selenium and Cucumber, conducting performance testing with JMeter, and writing complex SQL queries for database validation. Familiarity with SOAP UI, Ready API, Swagger, and database tools like DBeaver or TOAD is expected, along with knowledge of JUnit and Agile methodologies. Strong collaboration skills and experience supporting both manual and automated testing in an Agile environment are critical. If you are detail-oriented, passionate about quality, and skilled in modern testing tools and practices, we invite you to apply and help us deliver exceptional software solutions. Required Skills * Experienced using JMeter for performance testing. * Comfortable in constructing sample and complex SQL queries to support database testing * Well-versed in practicing Atlassian product like (JIRA). * Experienced in supporting manual and automation support in agile fashion. * Experienced in using SOAP UI, Ready API, swagger. * Experienced in using database tools like DBeaver, TOAD, etc. * Familiar with Junit framework. Required Experience * A Bachelor's Degree in an appropriate field and 5-7 years of experience which included experience in the following areas: * Functional and application testing * Regression testing techniques and tools * At least 3 years' experience with projects of similar scope, functionality CALIBRE and its subsidiaries are an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package. To be considered, please apply via our website at ******************* Come join our dynamic team. #CALIBRECareers This position is located in Remote, United States. View the Google Map in full screen.
    $63k-86k yearly est. 2d ago
  • Senior Executive Assistant - US

    Modus Create 4.0company rating

    Remote job

    Join Our Team and help us grow at Modus Create! Modus Create is seeking a driven Sr. Executive Assistant to provide exceptional support to three senior executives. This role requires a strategic thinker with a proven track record of managing complex schedules, facilitating high -level communications, and coordinating key initiatives. The ideal candidate will possess outstanding organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. About You: Experience: Senior Executive Assistant Key Responsibilities: Mailbox & Calendar Management: proactively manage complex scheduling across time zones and priorities to optimize executive availability and alignment Travel Management: Oversee domestic and international travel logistics, ensuring seamless itineraries and contingency planning Executive Event Management: lead budgeting, planning, and execution of high-impact events that foster team cohesion and strategic alignment Executive Leadership Meetings: coordinate & support weekly leadership meeting logistics, content flow & action items Strategic Planning Support: Assist executives in strategic planning initiatives, including rhythm of business, presentations, and research to support decision -making processes. Expense Governance: administer expense reporting ensuring adherence to corporate policies and timely reconciliation Executive Recognition & Engagement: facilitate recognition initiatives that reinforce leadership visibility and team morale Qualifications: Experience: Minimum of 7 years of experience as an executive assistant or in a similar role, preferably supporting senior executives Education: Bachelor's degree in business administration, program management, or a related field is preferred. Skills: Consistently demonstrates exceptional organizational and time management abilities to meet deadlines and optimize productivity Proactively identifies and resolves potential obstacles, transforming challenges into opportunities for innovation and continuous improvement Skilled communicator with a strong command of both written and verbal expression across diverse audiences Advanced proficiency in Microsoft Office Suite Thrives in autonomous roles and collaborative team environments, adapting seamlessly to shifting priorities Maintains the highest standards of discretion and confidentiality in handling sensitive information You'll Love Organized and Driven team: Ability to manage multiple priorities and meet tight deadlines. Travel: Flexibility to travel, domestically and internationally, for senior leadership offsites, conferences and other reasons as directed by the leadership team Represent Modus at Events: Support Executives pre and post conferences/events, engaging with clients and other representatives, as needed. Team Culture At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do: Giving Back: Be an industry thought leader through opportunities such as blog posts, open source contributions, and event speaking. Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best. Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies. Being a self-starter: Autonomy and proactivity are the keys to succeed at Modus. Client interactions: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands. Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority! About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities. As an award-winning Atlassian partner with a world-class team, we help organize, innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Perks of working with us: Remote work with flexible working hours Flexible Time Off/PTO Premium Health Insurance (medical, vision, and dental) Other benefits such as FSA and HSA 401 (k) Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, coworking spaces and business lounges in locations in over 120 countries. Employee Referral Program Travel according to client or team needs The chance to work side-by-side with thought leaders in emerging tech Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role Additional benefits might apply contingent on your location. At Modus, you'll be part of a vibrant team that values innovation, collaboration, and professional growth. We empower our employees to drive change and make an impact in the technology landscape through top-tier service consultancy.
    $52k-78k yearly est. Auto-Apply 60d+ ago
  • Salesforce PRM & CPQ Expert

    Agilent Technologies 4.8company rating

    Remote job

    We are seeking a highly experienced Salesforce PRM & CPQ Expert to lead the strategy, design, and execution of our global Partner Relationship Management (PRM), Configure-Price-Quote (CPQ), and Customer Relationship Management (CRM) platforms within the Salesforce ecosystem. This position sits within the business organization and partners closely with IT to ensure seamless integration, scalability, and alignment with enterprise architecture. The role is accountable for translating commercial objectives into technology strategy and ensuring that Salesforce solutions deliver measurable business value across Sales, Channel, and Operations. In addition to Salesforce expertise, this leader will play a critical role in post-merger integration activities, supporting system consolidation, data alignment, and cross-platform harmonization. Given that future acquisitions may introduce new or unfamiliar technologies, adaptability, learning agility, and the ability to work across evolving tech stacks are essential. Key Responsibilities Strategic Ownership Serve as the business owner and subject-matter expert (SME) for Salesforce PRM, CPQ, and CRM capabilities globally. Define and own the Salesforce roadmap for partner, quoting, and customer engagement platforms aligned with commercial priorities and digital transformation goals. Represent the voice of the business in all Salesforce-related design, architecture, and governance forums to ensure usability, scalability, and adoption. Collaborate with IT, Architecture, and Data teams to ensure solutions align with enterprise standards, data strategy, and security compliance. Lead post-merger technology assessments to identify overlaps, integration opportunities, and transition strategies for newly acquired platforms. Salesforce PRM Leadership Lead the design and continuous improvement of the Salesforce PRM portal (Experience Cloud) to enhance partner collaboration, onboarding, and enablement. Streamline partner lifecycle processes - deal registration, incentives, co-marketing, and content access. Develop dashboards and analytics to measure partner contribution, engagement, and ROI. Collaborate with Channel Sales, Partner Marketing, and Operations to automate partner communications and improve partner satisfaction. Salesforce CPQ Enablement Own the Salesforce CPQ process end-to-end: configuration, pricing, discounting, approvals, and quote-to-order integration. Collaborate with Product Management, Finance, and IT to ensure pricing accuracy, margin control, and catalog consistency. Standardize global quoting workflows to improve speed, compliance, and operational governance. Integrate CPQ seamlessly with Salesforce CRM, PRM, and ERP systems for a unified quote-to-cash process. Salesforce CRM Integration Ensure alignment of Salesforce Sales Cloud (CRM) with PRM and CPQ to provide a 360° view of customer and partner data. Partner with IT and Marketing to integrate Salesforce with ERP, Marketing Automation (Marketo, Pardot), and Analytics tools. Support global sales operations through the creation of actionable dashboards, workflows, and data structures that drive accountability and insight. Integration, Collaboration & M&A Work in close partnership with IT delivery teams to translate business requirements into technical designs and scalable Salesforce solutions. Define and manage system integrations between Salesforce PRM, CPQ, CRM, and third-party or newly acquired applications. Lead post-acquisition system evaluation, data migration, and harmonization efforts to ensure seamless business continuity. Act as the bridge between Business and IT, ensuring technology execution supports business strategy through evolving tech landscapes. Continuously learn and adapt to new technologies introduced through M&A or platform evolution. Continuous Improvement Establish success metrics and dashboards for adoption, data accuracy, and performance across Salesforce PRM, CPQ, and CRM. Lead global user enablement and communication programs to drive adoption and change readiness. Stay current on Salesforce releases, partner ecosystem innovations, and new technology integrations emerging through M&A Qualifications Bachelor's or Master's degree in Business, Information Systems, or related field. 8+ years of experience leading Salesforce PRM, CPQ, and CRM initiatives in complex, global environments. Proven track record supporting Mergers & Acquisitions, including system consolidation, data harmonization, and integration planning. Deep understanding of Salesforce Experience Cloud (PRM), Sales Cloud (CRM), and Salesforce CPQ. Strong collaboration skills with IT, Finance, Marketing, and Product teams to deliver scalable business solutions. Experience integrating Salesforce with ERP, Marketing Automation, and Analytics platforms. Exceptional stakeholder management, communication, and executive influencing skills. Demonstrated ability to learn and adapt quickly in evolving technology environments. Experience applying AI, automation, and predictive analytics within Salesforce is a plus Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 19, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $116,800.00 - $219,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Administration
    $116.8k-219k yearly Auto-Apply 6d ago
  • SR CRM Campaign Lead - Remote

    Beacon Health System 4.7company rating

    Remote job

    The Senior CRM Campaign Lead reports to the Vice President, Marketing and Digital Transformation. They are responsible for all Salesforce campaigns and projects and will oversee the development and execution of end-to-end campaigns to support customer-centric programs. They will help build and refine consumer journey maps to understand where the largest conversion optimization opportunities are. They will also analyze the success of past campaigns and use data to make recommendations for optimization. They are skilled with technical expertise to lead Salesforce Health Cloud and Marketing Cloud implementation and utilization. The Senior CRM Campaign Lead works collaboratively with colleagues across Marketing, Strategic Communications, Digital, and IT to accomplish defined objectives. They will also provide SFMC updates and education to these colleagues as appropriate including best practices, processes, training materials and documentation to ensure accuracy and quality of programs. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Lead Health Cloud and Marketing Cloud requirements gathering for campaigns and projects * Establish and maintain end-to-end campaign, which includes review, approvals, measurement, insights and optimizations. * Oversee campaign calendar (dates, frequency, audience overlap, freeze dates) and serve as the main campaign lead for all day-to-day requests and prioritize based on bandwidth and business goals. * Manage campaign strategy, assets, campaign request forms (CRFs) and approvals. * Identify rigorous A/B and multivariate test-and-learn methodologies to achieve desired campaign results. * Ensure campaigns comply with best practices and also maintain brand identity and standards. * Ensures optimal quality in campaign rendering, content, audience and segmentation, dynamic content and personalization, functional testing (links, tracking, etc.), send configuration, and scheduling parameters. * Analyzes the success of past campaigns and uses data to make recommendations for optimization. * Owns campaign performance reporting, including lead volume and conversion rates by channel to assess and optimize performance and update key stakeholders. * Responsible for goals and KPIs; makes recommendations for testing and improvements. * Help build and refine customer journey maps that document the customer journey across different campaign flows to understand where the largest conversion optimization opportunities are. * Provision and manage user roles and permissions. * Lead for day-to-day Health Cloud and Marketing Cloud support and maintenance. * Perform regular system audits to ensure system functionality is working properly. * Document and lead internal and external Health Cloud and Marketing Cloud support tickets resolution. * Provide Marketing Cloud and Health Cloud configuration guidance and ongoing governance. * Lead team members to learn and maintain SFMC knowledge including best practices, processes, training materials and documentation to ensure accuracy and quality of programs. * Notifies stakeholders when campaigns are postponed, cancelled, and deployed. * Complete other job-related assignments and special projects as directed. * Collaborate with Salesforce Campaign Lead, IT analysts/leaders, and other resources as needed to develop and build solution designs in both Marketing Cloud and Health Cloud, including building integrations into Health Cloud from third-party platforms in coordination with IT resources. * Build and maintain modular campaign template(s) that are responsive and incorporate brand standards and best practices. * Build highly dynamic campaigns using HTML and AMPscript. * Perform QA testing to ensure segmented audiences and content are accurate and rendering properly on different devices. * Troubleshoot campaign development issues including template rendering, accurate links, accessibility, subscriber lookup, etc. * Monitor FairWarning instance in Health Cloud and assess for risk or inappropriate access. * Manage and segment audience data using the various Health Cloud and Marketing Cloud tools (audience builder, data extensions, API, filters, queries, etc.). ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's degree from an accredited college or university in a related field. * A minimum of five years' experience leading campaign ops * A minimum of five years' experience with Salesforce including Health Cloud and Marketing Cloud Knowledge & Skills * Demonstrates the interpersonal skills necessary to establish solid customer relationships and to interact effectively with all levels of Beacon Health System associates. * Knowledge of CAN-SPAM, GDPR and CCPA. * Preference given to individual with Salesforce Certifications: MC Email Specialist. * Certified PMP is preferred. * Demonstrated ability to effectively develop solutions within a diverse technical team. * Demonstrate ability to work on multiple projects simultaneously. Working Conditions * Works in an office environment. * May be required to travel to off-site locations. * Remote Physical Demands Requires the physical ability and stamina to perform the essential functions of the position. #LI-EH1
    $84k-111k yearly est. 60d+ ago
  • Network Engineer, Operations and Support

    Meta 4.8company rating

    Columbus, OH

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $133k-190k yearly 60d+ ago
  • AI Content & Copywriting Internship

    M365Connect

    Remote job

    AI Content & Copywriting Internship M365Consult About M365Consult At M365Consult, we're transforming how organizations in the DACH region (Germany, Austria, Switzerland) leverage Microsoft 365 technologies to drive business success. We are an expert IT consultancy specializing in Microsoft 365 consulting, advanced cybersecurity, compliance solutions, and AI-integrated management systems. Our clients range from financial institutions requiring robust security frameworks to educational organizations, healthcare providers, and industrial businesses seeking comprehensive digital transformation. To expand our brand presence and accelerate our reach across the DACH market, we're launching a remote internship for a motivated AI Content & Copywriting Internsomeone eager to learn how to create compelling content that speaks to both IT decision-makers evaluating Microsoft solutions and the technical professionals implementing them. What This Internship Is About This is not just about writingit's about building content systems. You'll learn how to plan, generate, and scale content using AI tools, collaborate with our consulting and technical teams, and develop processes that will power the content engine of a leading Microsoft-focused consultancy brand. You'll gain hands-on experience with industry-leading tools and be part of shaping M365Consult's voice across: Blog articles and thought leadership content LinkedIn and social media posts Lead magnets (whitepapers, case studies, slide decks) Client-facing emails and proposals Website content and landing pages AI-generated visual and video assets Technical documentation and solution briefs Most importantly, you'll be challenged to navigate independently, grow fast, and own your learning path. ️ Structure & Expectations Duration: 3-6 months (performance-based) Format: Self-paced internship (flexible hours, fully remote) Onboarding: You'll get access to our tools, resources, and team for initial orientation After onboarding: You'll be expected to drive your own progress and propose new content ideas Support: Light supervision, regular check-ins, and access to mentorsbut initiative is key ️ What You'll Get Hands-On With ChatGPT Pro, Jasper, SurferSEO, Gamma, SlidesAI, Midjourney, Canva, WordPress, and more AI prompt engineering for text, image, and video content Real-world content workflows: from manual creation to automation-ready processes Cross-functional collaboration with consultants, technical architects, and marketing teams A platform to build a portfolio of content across multiple formats and channels Topics You'll Explore For Clients (IT Leaders & Decision-Makers): How to choose the right Microsoft 365 solution for your industry Cybersecurity and compliance best practices for DACH organizations Digital transformation roadmaps: From strategy to implementation ROI of Microsoft 365 investments in finance, healthcare, and education Cloud migration strategies and risk management For Professionals (Microsoft Consultants & Architects): Career opportunities in the DACH Microsoft consulting market Building technical expertise in M365, Azure, and security solutions Certifications that matter for Microsoft professionals Remote consulting vs. on-site engagements in Germany, Austria, and Switzerland How to position yourself as a trusted Microsoft expert Who We're Looking For You don't need to be an AI content expert (yet). We're looking for: Strong fundamentals in writing, research, or tech/business topics Curious, self-motivated learners who love experimenting with tools Interest in Microsoft technologies, IT consulting, cybersecurity, or B2B marketing Comfortable working independently and building your own structure Excellent written English (German language skills are a strong plus) Bonus: Experience with Canva, LinkedIn, Notion, WordPress, or any AI tools Why This Internship Matters This is a real opportunity to transition into a full-time role in an AI-driven, remote-first consultancy that is innovating the Microsoft 365 space in the DACH region. If you can demonstrate value, organize content pipelines, and show that you learn fastyou can become a permanent team member. Learn fast. Think smart. Build with us. This is your chance to create the future of Microsoft consulting content. **#Internship #AIContentCreation #PromptEngineering #Microsoft365 #RemoteInternship #M365Consult #ContentMarketing #TechWriting #DigitalTransformation #DACHRegion #Clouonsulting
    $27k-37k yearly est. 60d+ ago
  • Client Executive Director

    Argano

    Remote job

    Title: Client Executive Director Reports To: Group BU (GBU) CEO Argano is the world's first and largest Global Specialist Consultancy (GSC), exclusively focused on enabling high performance across business operations. We deliver digital transformation through enterprise technology, business process expertise, and integrated solutions, helping clients accelerate growth and build long-term resilience. Through an ambitious acquisition strategy, Argano continues to expand its portfolio of services, adding new and complementary capabilities that enhance our ability to serve clients. We integrate these new strengths into our established consulting practices, offering a continually evolving set of solutions that drive measurable client outcomes. Role Overview We are seeking experienced Client Executives to help bring Argano's expanding portfolio of capabilities to market. This role is pivotal in connecting newly integrated services with both new and existing clients, ensuring Argano's full breadth of solutions is positioned effectively to meet evolving business needs. As a Client Executive Director, you will be both externally focused-building and expanding client relationships, creating demand, and closing new opportunities-and internally focused-collaborating with Argano's business units to identify cross-sell opportunities and integrate newly added capabilities into client engagements. This is a high-impact role for accomplished sellers who thrive in complex consulting environments and can communicate the value of diverse, multi-line capabilities with clarity and confidence. Key Responsibilities Build, develop, and manage executive-level client relationships, positioning the full breadth of Argano's solutions. Shape and lead external go-to-market positioning for Argano's evolving capabilities, complementing existing sales teams by creating demand for integrated solutions and advancing new client opportunities. Identify cross-sell opportunities within Argano's client base to introduce and expand newly integrated services. Collaborate with BU presidents, practice leaders, and marketing teams to design and deliver client-focused solutions. Maintain deep knowledge of Argano's expanding portfolio and communicate it effectively to clients and internal stakeholders. Lead the sales process from opportunity identification to negotiation and close. Represent Argano at industry events, client forums, and executive discussions. Qualifications 10+ years of client executive, consultative sales, or business development experience in a multi-capability consulting or professional services firm. Demonstrated ability to build and manage senior client relationships and deliver revenue growth. Proven success in shaping and communicating broad solution offerings across complex enterprises. Strong understanding of enterprise technology, digital transformation, or related consulting domains. Experience in mid to large companies with diverse service lines and integrated solution sets. Collaborative, growth-oriented, and skilled at navigating complex organizations. Why Join Argano Impact: Play a central role in bringing Argano's newest capabilities to clients, driving our next wave of growth. Innovation: Help shape how emerging solutions are positioned and sold in a dynamic market. Collaboration: Work directly with BU presidents, senior leadership, and client teams across the globe. Growth: Build your career in a high-growth environment with opportunities to influence both strategy and execution.
    $99k-175k yearly est. Auto-Apply 43d ago
  • Client Advocate Specialist

    Health Catalyst 4.7company rating

    Remote job

    Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel: Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software. Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services. Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders. Coordinate implementation efforts with new clients to include building the plan, training and set up Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed. Maintain knowledge of state and national standards Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients. Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site Periodically, support continuing Product Management and enhancement efforts Periodically, support Software quality and testing efforts as needed. Become the Subject Matter Expert in one key area that will support the company's objectives. What you bring to this role: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and PowerPoint) Good presentation skills At least 3 years Cancer Registry experience, preferably with CRStar. Active Certified ODS-C, certification required Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.
    $42k-70k yearly est. Auto-Apply 36d ago
  • Director, Mortgage Operations - REMOTE

    Quorum Federal Credit Union 4.3company rating

    Remote job

    Who is Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you. Role Overview: The Director, Mortgage Operations steers operational excellence for all mortgage-related functions, leading a team of approximately 50 staff across processing, underwriting, closing and post-closing, quality control, and support. This role emphasizes continuous process optimization, strategic adoption of advanced technologies, and adaptive workforce development to achieve best-in-class service, safety, soundness, and financial performance. Reporting to the Chief Lending Officer, you will be accountable for process innovation, compliance and regulatory oversight, and proactive engagement with industry advancement. Key Responsibilities: Direct end-to-end mortgage operations, ensuring compliant, efficient, and quality-driven execution across all areas. Cultivate, develop, and retain high-performing teams through targeted coaching, mentoring, and upskilling; fostering a culture of adaptability, collaborating with internal and external stakeholders to unlock new opportunities. Lead initiatives to streamline workflows, minimize manual intervention, and maximize technology-enabled solutions (e.g., Encompass LOS, digital integration platforms). Maintain deep operational expertise in all mortgage products and services, keeping teams abreast of regulatory and industry changes. Actively monitor and enhance vendor and third-party relationships with rigorous performance benchmarking and alignment to organizational goals. Identify, evaluate, and implement emerging technologies and process enhancements that promote service excellence, risk reduction, and cost efficiency, always with a focus on safety and soundness. Guide project and change management for key organizational and departmental initiatives, ensuring deliverables support optimized turn times and cost ratios. Drive continuous process enhancements, workflow redesign ensuring regulatory compliance. Prepare, refine, and manage annual budgets, including revenue and expense planning, proactive variance reporting, and trend analysis for optimized resource utilization. Ensure accurate, timely reporting of production metrics, errors/exceptions, QC reviews, and compliance data. Lead preparation and response strategies for internal and external audits, applying corrective actions and preventive controls. Conduct ongoing vendor due diligence, manage risk assessments, and ensure policy compliance in partnership with enterprise risk and vendor management teams. Stay current on industry advancements, digital trends, and regulatory changes to proactively position the organization for sustained competitiveness. Launch and guide departmental initiatives in line with digital transformation goals (including, but not limited to, process standardization, automation, and next-gen functionality). Maintain timely and accurate generation of required disclosures and collection of fees, within tolerance and regulatory guidelines. Perform additional duties as required. Skills, Experience & Competencies: Bachelor's degree in Finance, Business Administration, or related discipline required. At least 10 years' mortgage/financial services experience, including no less than 5 years in a leadership capacity. Project management and leadership skills within the mortgage or financial services industry, coupled with a proven ability to adapt teams to evolving technology. Proven ability to streamline communication, improve decision-making, and enhance efficiency. Familiarity with GLIA and other digital client engagement platforms is a plus. Expertise in regulatory compliance (NCUA, Federal, Consumer, SAFE Act), industry guidelines, and audit requirements. Mastery of Microsoft Office; advanced proficiency with LOS (Encompass) and digital servicing platforms. Must meet SAFE Act requirements, including background checks and registration with NMLS. Environmental / Physical / Mental Requirements Stable internet connection with speeds high enough for video conferencing and screen sharing Smartphone with current iOS/Android OS Prolonged periods sitting at a workstation and working on a computer Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone Compliance/legal requirements Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.  Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. **PLEASE NOTE** We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico Quorum's opportunities are based in the US and US work authorization is required. We are not able to support current or future sponsorship. Salary Range: $160,000 - $170,000 per year. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance. Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO) #LI-Remote
    $50k-59k yearly est. 35d ago
  • Director, Regional Supply Chain - Americas

    Biomarin Pharmaceutical Inc. 4.6company rating

    Remote job

    Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Director, Regional Supply Chain - Americas Location: U.S.-based / Remote Reports To: Vice President, Global Supply Chain Department: Global Supply Chain Position Summary The Director, Regional Supply Chain - Americas is a senior leader responsible for end-to-end supply chain operations across the United States, Canada, Latin America, and other Americas markets. This role ensures secure, compliant, efficient, and agile supply of BioMarin's commercial and clinical products across a diverse, multi-market region. Reporting to the VP of Global Supply Chain, the Director will lead regional demand & supply planning, distribution & logistics, S&OP governance, market product launch readiness, inventory strategy, and risk/continuity planning. The role will closely partner with Commercial, Technical Operations, Quality, Finance, Regulatory, and external supply and distribution partners to ensure high service levels and operational excellence. This position requires deep pharmaceutical supply chain knowledge, strong leadership in a cross-functional matrix environment, and the ability to influence at all levels. It blends strategic planning with hands-on operational oversight. Key Responsibilities 1. Regional Supply Chain Strategy & Leadership * Develop and execute an Americas regional supply chain strategy aligned with BioMarin's global objectives, commercial growth plans, and patient-centric service expectations. * Act as the strategic and tactical business partner for regional supply chain matters, representing Global Supply Chain with senior cross-functional stakeholders. * Shape long-range supply chain capacity, distribution, and inventory strategies to support new indications, market expansions, and portfolio evolution. * Drive continuous improvement and digital transformation initiatives (e.g., ERP/APO tools, analytics, visibility platforms) similar to expectations in best-practice pharma roles. 2. Demand, Supply & Inventory Planning (S&OP) * Lead the regional/country S&OP process, including Demand Review, Supply Review, and Regional S&OP alignment forums. * Ensure accurate demand forecasting, scenario planning, and cross-functional consensus for all markets within the supported Region. * Align country inventory targets, replenish strategies, and safety stock policies tailored to market variability, product characteristics, and risk levels. * Drive improvements in forecast accuracy, inventory efficiency, OTIF, and service levels. 3. Logistics, Distribution & Order Fulfillment * Oversee regional logistics operations-including distribution centers, 3PL providers, specialty pharmacy networks, import/export activities, and cold chain management-ensuring GDP, GxP, and local regulatory compliance. * Govern supply aspects of distributor relationships and monitor adherence to contractual and service obligations. * Ensure timely order fulfillment and customer support, including proactive communication of delivery performance and issue resolution. 4. New Product Introductions & Launch Excellence * Serve as the accountable supply chain lead for product launches across the Americas, driving planning and execution from agreed Commit-to-File through Commit-to-Launch objectives. * Partner across Global Supply Chain and with Commercial, Technical Development, Quality, and Regulatory teams to ensure readiness across distribution, labeling, import requirements, and inventory builds. 5. Compliance, Regulatory, and Quality Alignment * Ensure full compliance with U.S., Canadian, and Latin American regulations related to pharmaceutical distribution, GDP, import/export, and medicinal products. * Partner with Quality to maintain end-to-end compliance with cGxP, GDP, documentation standards, and audit readiness. * Implement and monitor controls for temperature-sensitive products, serialization, and traceability. 6. Risk Management & Business Continuity * Identify and mitigate supply chain risks (e.g., single-source materials, geopolitical impacts, logistics disruptions). * Establish regional continuity plans, dual sourcing strategies where applicable, and crisis management communication protocols such as industry leadership roles and adhere to our existing tier escalation process. 7. Performance Management & Reporting * Define and monitor Regional KPIs for supply performance, S&OP maturity, inventory health, OTIF, customer service levels, and cost-to-serve. * Prepare regular executive reports and support strategic decision-making for global leadership teams. 8. People Leadership & Cross-Functional Influence * Lead, mentor, and develop regional supply chain team members, fostering a culture of collaboration, problem-solving, and operational excellence. * Build strong partnerships with Commercial, Finance, Manufacturing, Quality, Regulatory, Network Strategy, and external partners. * Influence without authority across matrixed teams and regional stakeholders, consistent with leading pharmaceutical supply chain leadership roles. Qualifications & Experience Required * Bachelor's degree in Supply Chain, Business, Engineering, or related field. * 10+ years of progressive supply chain experience in pharmaceuticals/biotech, including demand planning, supply planning, logistics, and distribution roles. * Experience leading supply chain operations for a multi-country region (U.S. + LATAM preferred). * Strong knowledge of cGxP, GDP, cold chain, and pharmaceutical distribution regulatory requirements. * Demonstrated success leading S&OP processes and complex cross-functional coordination. * Exceptional communication skills and executive presence; ability to influence at senior levels. * Proven capability to manage multiple priorities in fast-paced, high-growth environments. Preferred * Advanced degree (MBA, MS in Supply Chain, Engineering, etc.). * Experience in rare disease, biologics, or advanced therapeutics. * Expertise with ERP, advanced planning tools, or digital supply chain technologies. * Spanish and/or Portuguese proficiency is highly desirable for Americas engagement. * PMP, Lean Six Sigma, or relevant professional certification. Leadership Competencies * Strategic Orientation & Systems Thinking * Change Leadership & Transformation Mindset * Data-Driven Decision Making * Cross-Cultural Communication * Relationship Building & Stakeholder Alignment * Operational Excellence & Continuous Improvement Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The salary range for this position is: $180,000 to $270,000. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans. For additional benefits information, visit:
    $180k-270k yearly 6d ago
  • Site Head & Chief Technology Officer, Manufacturing Operations

    Omniabio

    Remote job

    at OmniaBio OmniaBio is seeking a Site Head & CTO, Manufacturing Operations to lead, from a manufacturing operations perspective, the transformation of its state-of-the-art facility, completed in 2024. This leadership position will oversee key site functions to ensure the achievement of business goals, uphold quality and compliance standards, and fulfill client needs to supply safe, effective products to patients.The ideal candidate will foster a culture of continuous improvement, safety, and energy, while maintaining high levels of customer satisfaction. This role demands a high level of leadership, strategic vision, and business acumen. The Site Head will play a critical role in shaping the organizational culture to deliver outstanding results across multiple advanced therapy platforms, while managing profit and loss to meet financial targets.A key aspect of this role is the critical integration of cutting-edge AI, automation, and robotics manufacturing technologies, including both software systems and task-performing robotic systems. The Site Head will be responsible for driving the deployment and advancement of these digital and robotic systems, ensuring seamless operational integration, enhanced efficiency, and consistent quality in manufacturing processes.Success in this role requires operational excellence across all site functions to meet strategic and operational objectives, alongside legal and administrative leadership responsibilities. The position requires a balanced approach to aligning client expectations with business needs.The Site Head will have direct and matrix management responsibility for Manufacturing, Operations, Quality Control, Quality Assurance, Engineering, Facilities, EHS, Continuous Improvement, Compliance, Regulatory Affairs, Project Management Office (PMO), and Supply Chain activities. Reporting directly to the CEO, the successful candidate will collaborate closely with OmniaBio leadership and key stakeholders at the Centre for Commercialization of Regenerative Medicine (CCRM). Key Responsibilities: Site Head Lead and oversee all operational activities across the entire batch production value chain, ensuring efficient, compliant, and high-quality manufacturing of Cell and Gene Therapy products. Ensure that the facility, systems, and workforce are appropriately equipped, trained, and maintained to safely meet the demands of advanced biomanufacturing while adhering to the highest standards of safety, quality, and compliance. Collaborate with functional department leads to ensure full compliance with all applicable corporate, regulatory, and industry standards, including GMP, ISO, and other relevant guidelines. Drive site operations to achieve and exceed the company's annual business goals, scaling capacity and capabilities in alignment with growth strategies. Ensure an exceptional customer experience by delivering on commitments, maintaining open communication through site visits, meetings, teleconferences, and timely, transparent correspondence. Take ownership of the site's P&L, as applicable, including budget management, cost control, and financial performance to meet or surpass set targets. Build, develop, and retain high-performing teams by fostering a positive employee relations environment, including recruiting top talent, setting performance standards, supporting career development, and implementing reward and recognition programs. Promote a culture of high performance, accountability, and engagement across all levels of the organization. Develop, monitor, and report on key operational performance metrics and KPIs that inform decision-making, identify areas for improvement, and track progress toward operational excellence. Cultivate a culture of continuous improvement by implementing lean practices, fostering innovation, and driving process optimizations to maximize efficiency, quality, and throughput. Ensure EH&S (Environmental, Health & Safety) performance is aligned with, or exceeds, industry best practices, maintaining top quartile rankings across relevant safety and environmental metrics. Lead digital transformation initiatives by integrating AI, automation, and robotics technologies into manufacturing processes, ensuring seamless operational integration, scalability, and compliance, thereby positioning the site as a leader in automated CGT production. Act as a strategic leader and influencer, representing the site within the organization, at industry forums, and with external partners, including regulatory authorities and the community. Key Responsibilities: CTO, Manufacturing Operations Provide strategic leadership in engineering and manufacturing technology, driving innovation and integration of AI, robotics, automation, and digital systems to optimize production processes across the facility. Lead the deployment of advanced automation solutions, including physical robots and intelligent software systems, to enhance operational efficiency, throughput, and scalability of Cell and Gene Therapy manufacturing operations. Develop and implement a comprehensive digital manufacturing ecosystem, emphasizing real-time data collection, analysis, and visualization to monitor process performance, identify bottlenecks, and enable predictive maintenance. Champion the integration of electronic batch records, manufacturing execution systems (MES), and other digital tools to ensure seamless, paperless, and fully compliant batch documentation and traceability. Oversee the design and implementation of remote monitoring systems that provide continuous real-time insights into manufacturing equipment, environmental conditions, and product status, enabling swift intervention and reducing downtime. Drive initiatives aimed at high throughput production with rapid quality release, emphasizing process automation, efficient workflows, and robust quality controls. Collaborate closely with the Chief Strategy Officer, and the CTOs for Artificial Intelligence and Information Technology, to align manufacturing technology strategies with organizational goals, digital transformation initiatives, and IT infrastructure. Work jointly with the CTO, Artificial Intelligence, to leverage AI-driven analytics, machine learning, and predictive modeling to improve process performance, quality, and decision-making. Partner with the CTO, Information Technology, to ensure the security, integration, and scalability of digital manufacturing systems within the broader enterprise IT landscape. Collaborate with Quality, Regulatory, and Supply Chain teams to ensure that digital and automation systems support compliance, data integrity, and validation requirements. Lead capacity planning and process optimization efforts, leveraging data-driven insights to maximizing throughput and operational flexibility. Develop and maintain metrics and KPIs related to automation, digital performance, and manufacturing efficiency, utilizing these insights for continuous improvement. Foster a culture of innovation, experimentation, and continuous learning within the engineering and manufacturing teams, promoting adoption of cutting-edge technologies. Ensure that the manufacturing infrastructure, systems, and automation strategies align with industry best practices and future technological advancements, securing competitive advantage. Act as a technical authority and internal expert on smart manufacturing systems, offering guidance on system integration, cybersecurity, and data governance. Leadership Qualifications: Motivate, inspire, build and retain highly effective teams Versatile learning and courageous decision making Candid, direct, and comfortable with complexity and ambiguity Effective operating in an evolving, complex, and dynamic environment, providing clear direction and instruction to direct reports, and continuously searching internally and externally for best practices and areas of improvement. Effective communicator/influencer with senior leadership and clients Set ambitious and realistic targets, drive for results, and build accountability within the organization Understand and study the evolving Cell and Gene Therapy/Advanced Therapy Technologies within this rapidly growing field. Drive to continuously improve operations by setting high standards. Embrace change, innovation and initiate new and improved ways of operating. Colloaborate effectively with peers, stakeholders and partners across OmniaBio and CCRM to positively impact business results. Qualifications: Educational Background: Bachelor's degree in Engineering, Biotechnology, or a related technical field is required. Advanced degree (Master's or Ph.D.) in Engineering, Biotechnology, Bioengineering, Systems Engineering, or Business Administration with a focus on operations or technology preferred. Professional Experience: Minimum of 15 years of progressive senior leadership experience in biopharmaceutical manufacturing, with a strong emphasis on cell and gene therapy or advanced biologics production. Proven track record of leading large-scale manufacturing facilities, including full P&L responsibility. Extensive experience in integrating advanced manufacturing technologies such as AI, automation, robotics, and digital systems into GMP operations. Demonstrated expertise in implementing digital transformation initiatives, including electronic batch records, MES, remote monitoring, and real-time data analytics. Strong background in engineering management, process optimization, and continuous improvement methodologies (e.g., Lean, Six Sigma). Experience managing multi-disciplinary teams across manufacturing, quality, engineering, facilities, supply chain, and regulatory functions. Familiarity with regulatory compliance in regulated environments (FDA, EMA, Health Canada, etc.). Experience with capacity planning, scale-up, and commercial manufacturing of complex biologics and cell/gene therapies. Leadership & Strategic Skills: Proven ability to lead transformational change and foster innovation within a high-growth, regulated environment. Strong business acumen with experience managing budgets, P&L, and strategic planning. Exceptional communication, collaboration, and stakeholder management skills, with the ability to engage with executive leadership, partners, and external regulators. Technical & Digital Skills: Deep understanding of manufacturing automation, robotics, AI, data analytics, and cybersecurity related to biomanufacturing. Experience with digital systems such as MES, ERP, remote monitoring, and electronic batch recording. Knowledge of Industry 4.0 principles and best practices in smart manufacturing. Other Qualifications: Strong problem-solving and decision-making skills. Ability to operate effectively in a fast-paced, matrixed organizational structure. Commitment to maintaining top safety, quality, and compliance standards. OmniaBio is a developing organization and represents a fluid working environment. Flexibility and adaptability are essential, and duties will be influenced by the needs of the organization. Applicants must be legally eligible to work in Canada. An applicant's compensation package is finalized once the interview process is concluded and accounts for the nature of the role as well as the experience, competencies (job knowledge, skills and abilities) of the applicant and internal equity. OmniaBio is committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process, providing the applicant has met the bona fide requirements for the open position. Applicants should make their requirements known once contacted to schedule an interview, or when the job offer has been made.
    $142k-229k yearly est. Auto-Apply 48d ago
  • Marketing Strategy-Program Management-Executive Director-Marketing Services Transformation

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210686106 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $152,000.00-$245,000.00 This team is responsible for working with Product and Technology and the marketing teams to build and manage marketing enhancement Backlog. Responsible for communicating roadmap, participating in discovery sessions, and managing change. Will present progress to Senior Leaders across Consumer and Community Banking marketing, collaborate with transformation office on new opportunities and manage AI implementation programs. As the Marketing Strategy-Program Management-Executive Director on the Marketing Services Transformation team, you should be a visionary and an accomplished Marketing Program Manager with deep expertise in technology, product backlog management, and potential AI expertise. You will lead high-impact, cross-functional programs, driving innovation and operational excellence across Marketing channels. You will possess advanced leadership and presentation skills, a proven ability to manage complex product portfolios, and a track record of delivering transformative business results. Job Responsibilities * Provide oversight and strategic direction for large-scale, multifaceted programs that advance organizational objectives and marketing transformation. * Oversee the management of product backlogs, ensuring prioritization aligns with business goals and market opportunities. Champion the adoption of cutting-edge technologies, including AI and automation, to drive competitive advantage. * Lead the end-to-end delivery of complex programs, from ideation through execution, change management, and post-launch performance analysis. * Translate high-level business requirements into actionable strategies and detailed roadmaps, integrating cross-product evaluation, impact analysis, and risk management. * Present program updates, strategic recommendations, and risk assessments to C-suite executives and CMOs, leveraging advanced presentation skills to influence decision-making. * Build and maintain strong relationships with senior leaders, technology partners, and key stakeholders to ensure alignment and successful program outcomes. * Drive the integration of AI solutions and digital transformation initiatives, fostering a culture of innovation and continuous improvement. * Mentor senior program/project managers, product owners, and business analysts, promoting best practices in agile methodologies, technology adoption, and leadership. * Proactively identify, assess, and mitigate risks, navigating ambiguity and leading the organization through change with resilience and strategic foresight. Required qualifications, capabilities, and skills * Minimum of 10 years of progressive experience in program or product management, with significant exposure to technology-driven environments and executive leadership. * Bachelor's degree (BA/BS) in Business, Technology, Engineering, or a related field. * Demonstrated expertise in product backlog management, agile methodologies (e.g., JIRA, Confluence), and technology transformation. * Proven experience implementing AI solutions and automation strategies within large organizations. * Exceptional analytical, strategic thinking, and decision-making skills, with the ability to translate complex requirements into actionable plans. * Advanced presentation and communication skills, with a history of influencing executive stakeholders and driving consensus at the highest levels. * Strong leadership, relationship building, and organizational skills, with a track record of mentoring senior teams and fostering a culture of innovation. * Deep understanding of risk management, crisis resolution, and change management in dynamic, fast-paced environments. Preferred qualifications, capabilities, and skills * Master's degree, MBA, or equivalent advanced degree strongly preferred. * Extensive experience leading digital transformation initiatives and managing complex, multi-product portfolios. * Advanced knowledge of AI, machine learning, and emerging technology trends. * Proven ability to deliver measurable business results through strategic program management and technology adoption. * Expertise in Adobe Products and content supply chain implementation.
    $152k-245k yearly Auto-Apply 28d ago
  • Network Engineer, Operations and Support

    Meta 4.8company rating

    New Albany, OH

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $133k-190k yearly 60d+ ago
  • Sr Manager, SAP CO Architect

    SGS & Co 4.8company rating

    Remote job

    Join Us as an SAP CO Sr Manager - Drive Transformation at the Intersection of Business and Technology Join our dynamic organization, a leader in Professional services, committed to leveraging cutting-edge technology to drive business success. We are seeking a highly skilled SAP CO Architect to join our innovative IT team and help shape the future of our IT systems. We are seeking a passionate and experienced Functional Lead - SAP CO to drive digital transformation within Propelis. As the SAP CO Lead, you will collaborate with business stakeholders, cross-functional teams, external consultants, and the COE team to design, build, test, and deploy solutions in SAP Controlling (CO). This role also provides critical support for Record-to-Report (RTR) operations, including month-end and year-end closing activities. Key Responsibilities Serve as the process and solution expert for SAP CO, driving process standardization and innovation. Partner with business teams to map new capabilities and leverage advanced CO-PA features. Define process scope, confirm required customizations, and provide input for roadmap development. Lead and support project teams in planning, execution, and delivery of user stories. Identify and mitigate risks, resolve defects, and remove roadblocks to ensure timely delivery. Collaborate with functional and development teams to deliver high-quality solutions. Develop comprehensive cutover plans and define test scope for end-to-end solutions. Perform FIT/GAP analysis, write functional specifications for RICEFW, and support integration testing. Provide ongoing support for cost center planning, allocations, internal orders, and CO-PA assessments. Engage in solution design for Profitability Analysis(CO-PA), Costing, Result Analysis, Project Systems, and Revenue Accounting (RAR). Support SAP COE in upgrades, patches, and integration with new applications. Required Skills & Experience Bachelor's degree in Computer Science, Finance, or related field. 15+ years of SAP Controlling CO experience. Proven expertise in CO-PA, Cost Center Accounting, Product Costing, Internal Orders, and Project Systems. Hands-on experience with SAP ECC and SAP S/4HANA (at least one full implementation cycle- preferred). Knowledge of Result Analysis, Revenue Accounting (RAR), and integration with SD, MM, PP, PS modules. Strong understanding of end-to-end business processes: Order-to-Cash, Procure-to-Pay, Plan-to-Produce, Record-to-Report. SAP certification in ECC, S/4HANA Controlling preferred. Excellent communication, stakeholder management, and problem-solving skills. Familiarity with activity-based costing, transfer pricing, and profit center reorganizations Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. This is a remote position in the US. We are open to candidates in various states, with the exception of those residing in the following: AK, DC, ME, NH, NM, OK, HI, MS, MT, NV, NE, ND, SD, VT, WY, WV Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,643 - $144,406 USD annually. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan. #LI-VU1
    $86.6k-144.4k yearly 60d+ ago
  • Business Systems Manager, ERP

    Connection 4.2company rating

    Remote job

    Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity for a Business Systems Manager. This is a remote position and offers benefits and a bonus plan. The Business Systems Manager plays a key leadership role overseeing financial and operational technology systems to ensure efficiency, scalability, and alignment with business objectives. This position manages system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense Management, and related financial platforms. The role partners closely with Finance, Operations, and IT to optimize workflows, enhance data accuracy, and drive digital transformation initiatives. Responsibilities * Lead the administration, integration, and enhancement of financial and operational systems, ensuring reliability, security, and performance. * Collaborate with cross-functional stakeholders to align system capabilities with organizational needs. * Identify process inefficiencies and drive automation and system optimization to improve accuracy and productivity. * Manage the full lifecycle of system projects including implementation, upgrades, and integrations. * Oversee vendor management, including evaluations, contracts, and performance reviews. * Provide strategic leadership to functional and technical teams, fostering collaboration and professional development. * Ensure compliance with governance standards and maintain clear system documentation. Requirements * Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred). * Proven experience managing ERP and Financial Applications (JD Edwards, Oracle, or similar). * Strong project management, technical troubleshooting, and stakeholder engagement skills. * Demonstrated ability to lead cross-functional teams and manage complex system initiatives. * Excellent communication and analytical abilities; able to translate technical concepts for business users. * Experience in the construction or engineering industry is preferred.
    $97k-127k yearly est. 34d ago
  • Director of Client Success Digital Strategy

    National Debt Relief 4.5company rating

    Remote job

    The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels. Responsibilities Drive digital innovation and serve as a change agent throughout the organization, developing a clear and compelling digital strategy. Own and monitor the digital-innovation project portfolio. Build, manage, and continue to grow a digital-innovation ecosystem, both internally and externally. Identify new tools (AI, digital, CRM) that can support and enhance our solutions. Qualify and understand the full range of market trends, influences and opportunities relevant to the business, market, and customer base. Understand the challenges and opportunities within both existing and new customer segments. Develop compelling and differentiated digital propositions. Compile case studies to demonstrate our value. Identify new capabilities and/or partnerships required to strengthen capabilities. Implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones. Be an evangelist - championing the use of digital technology and practices to engender a digital mindset from the top down. Monitor key performance indicators (KPIs) related to customer satisfaction, response time, and resolution rates, and implement strategies to achieve targets. Reviews and develops ways to best leverage our technology and implementation new technology to continue our digital communication with clients. Lead and mentor a team of digital specialists, providing guidance and support to drive performance and foster professional growth. Establish clear goals and performance metrics to measure the effectiveness of digital initiatives. Foster a culture of innovation, collaboration, and continuous improvement within the digital strategy team. Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem. Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we're investing in the appropriate tools and resources. Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models. Identify, research, and select key third-party suppliers, working in an inclusive relationship capacity to achieve all required outcomes. Own digital client contact - lead and deliver continual improvement and development of the multi-channel/omnichannel proposition. Develop effective, influential relationships internally and externally at all levels. Work with peers and key stakeholders to research, identify and capture new digital products across the business and to provide recommendation and change programs which will deliver improved performance and/or a reduction in costs. Qualifications Education/Experience Bachelor's degree in business, marketing, communications, or related field preferred. 8 years' experience designing and launching digital platforms required. 4 years' experience leading teams with direct reports. Required Skills/Abilities Proven leadership of successful digital transformation projects Understanding of core business processes and their associated technical solutions. An innovative and disruptive mindset, constantly looking forward. Proven skills for influencing and collaborating with fellow leaders and senior leaders. Proven experience in digital strategy development and implementation, preferably in a contact center or customer service environment. Strong understanding of digital platforms, including chat, email, social media, and self-service portals. Demonstrated leadership experience, with the ability to inspire and motivate a team to achieve results. Excellent communication and presentation skills, with experience presenting to executive leadership. Analytical mindset with the ability to interpret data and insights to drive strategic decisions. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $146,500 - $168,500. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE
    $146.5k-168.5k yearly Auto-Apply 27d ago

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