Jobs that use emergency services the most include emergency operator, emergency services director, and emergency communications operator.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Emergency Operator | $38,458 | 11% | 52,229 |
| 2 | Emergency Services Director | $135,799 | 11% | 95,362 |
| 3 | Emergency Communications Operator | $39,661 | 9% | 63,261 |
| 4 | Alarm Operator | $29,349 | 7% | 30,893 |
| 5 | Emergency Management Director | $161,105 | 6% | 88,282 |
| 6 | Fire Protection Specialist | $55,269 | 4% | 12,968 |
What jobs use Emergency Services the most?
1. Emergency Operator
How emergency operator uses Emergency Services:
- Manage busy company switchboard, operating PBX or private branch exchange systems to facilitate connections.
- Utilize CCTV system to monitor and record activity in and around the facility.
- Answer emergency calls/dispatch police fire and sheriff, enter and cancel stolen property and vehicles, run criminal history
Most common skills for emergency operator:
- Emergency Situations
- Emergency Operations
- Emergency Services
- EMS
- Computer Aided Dispatch
- Emergency Response
2. Emergency Services Director
How emergency services director uses Emergency Services:
- Manage a team of 33 FTE's and 20 per diem staff members
- Activate and manage the EOC for emergencies relate to weather, flooding, hurricanes, national security events, etc.
- Manage the strategic oversight and operational performance for the department.
Most common skills for emergency services director:
- Patient Care
- Patients
- Emergency Services
- Acls
- Employee Engagement
- Acute Care
3. Emergency Communications Operator
How emergency communications operator uses Emergency Services:
- Manage busy company switchboard, operating PBX or private branch exchange systems to facilitate connections.
- Dispatch various emergency personnel including police officers, fire department and EMT personnel utilizing several software programs and multi-tasking ability.
- Certify by APCO as a nationally recognize emergency dispatcher.
Most common skills for emergency communications operator:
- CAD
- Computer Aided Dispatch
- Emergency Communications
- Emergency Services
- Data Entry
- CPR
4. Alarm Operator
How alarm operator uses Emergency Services:
- Interpret and respond to system messages through use of JES2, MVS, SDSF and automate commands.
- Supervise telecommunication operations and reinforce the confidentiality in telecommunications.
- Enter data into various databases including TCIC and NCIC.
Most common skills for alarm operator:
- Alarm Signals
- Emergency Situations
- Customer Service
- Data Entry
- Emergency Services
- Security Systems
5. Emergency Management Director
How emergency management director uses Emergency Services:
- Manage first aid clinic using EMT skills for injury's clinic visits, lose time, and light duty incidents.
- Manage the strategic oversight and operational performance for the department.
- Relay information to the appropriate first responder agency.
Most common skills for emergency management director:
- Emergency Preparedness
- Emergency Management
- Public Safety
- Emergency Response
- Emergency Services
- Disaster Response
6. Fire Protection Specialist
How fire protection specialist uses Emergency Services:
- Achieve advance levels of Fire/EMS management certification.
- Maintain company policies to ensure current compliance with all NFPA, OSHA, FAA code changes and or additions.
- Conduct fire and life safety inspections according to NFPA standards.
Most common skills for fire protection specialist:
- Fire Protection
- NFPA
- Fire Suppression
- Emergency Services
- Sprinkler Systems
- Emergency Response
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Updated December 28, 2023