Employee Engagement jobs near me - 396 jobs

Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: Manage yearly budget and own monthly P&L for assigned site Develop Operations Managers and Managers; Develop talent and site succession plans Own operational standardization and continuous improvement Develop and manage key client relationships at the operations level e.g., Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence Provide direction and support to direct reports. Coach to ensure career development, productivity and quality objectives are consistently achieved Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact Engage with broader team for support to site operations Who You Are: Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership High Financial Acumen Strong communication and presentation skills Sense of urgency to identify and rally teams to address issues Problem solving thought process Lean thinker, continuous improvement leader Ability to plan, direct and implement site operations to meet planned KPIs and SLAs Organizational agility and good influencing skills What You've Done: 7+ years of progressive Operations experience * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope Experience leading culture improvements and/or transformation Experience in Lean and Continuous Improvement methodology Proactive, numbers driven and a anticipated planner Business Leadership Development experience Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * Wholesale fulfillment experience Top Candidates will also have: Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). Success during traditional holiday ‘peak' ecommerce Culture of improvement or transformation with continuous improvement experience. Bachelors Degree Physical Demands & Working Conditions: Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GFT is seeking an Office Administrative Manager to join our Strategic Services team in Columbus, OH! This role follows a hybrid work model, requiring regular attendance (3 days per week) in our Columbus office. The GFT Strategic Services team, which includes Human Resources, Legal, Accounting & Finance, Office Operations, IT Services and Marketing & Communications, are essential for managing and supporting the company's global operations. Strategic Services is part of a broader strategy to transform the business and improve efficiency. The support of this amazing team of professionals is the backbone of our ability to deliver infrastructure consulting and design services. What you'll be challenged to do:This is an excellent career opportunity for an experienced, motivated Office Administrative Manager who thrives in a collaborative team environment. The role highlights a customer-focused mindset and a passion for delivering exceptional quality and results on every project. As an Office Administrative Manager, you will ndependently carry out & manage the administrative office functions, providing advanced administrative support to the Senior Office Admin Manager, Office Leadership as assigned, and other staff within the Columbus office (approximately 75 people). In this capacity, the successful candidate will be responsible for the following: * Answer and direct office main line phone calls. * Assist with travel and meeting arrangements. * Order lunches and assist with staff & client meetings. * Receive vendor, guest, client visitations (i.e. security access, parking, amenities, seating, safety). * Sort and distribute incoming mail and processing outgoing mail. * Coordinate and manage activities / events and oversee the engagement & budget compliance of the Employee Engagement & Citizenship Program (EECP). * Keep all pertinent office documentation updated (i.e., Manuals, SharePoint, Office Layout/Seating, etc.) * Maintain office resources (i.e., workspace, furniture, supplies, office technology equipment, signage, etc.). * Oversee the Safety Coordinator duties. * Assist with office real estate closures, relocations & renovations. * Perform new hire orientation and terminations for designated office(s). * Prepare & submit office expense reports. * Review and process vendor invoices. * Prepare office agenda topics, attend, and document Office Ambassador meetings. * Serve as primary contact with building property management on security access, parking, and work order requests (i.e., HVAC, maintenance, etc.). * Performs other job-related duties as assigned. What you will bring to our firm: * High school diploma required * 5 to 7+ years of relevant experience * Effective customer service skills. * Strong written and verbal communication skills. * Ability to multitasking and prioritizing. * Strong organizational skills and attention to detail. * Experience with event planning * Proficient in Microsoft Office Suite/O365 applications. * Ability to problem-solve and analyze data. * Resourceful and proactive. * High level of professionalism and discretion in business matters to handle confidential information. * Ability to identify, analyze, communicate, and implement process improvements. What we prefer you bring: * Bachelor's Degree. * Previous administrative experience within an AEC (Architecture, Engineering, or Construction Management) firm. Compensation:The salary range for this role is $55,000 - $75,000. Salary is dependent upon experience and geographic location. Featured Benefits: • Hybrid (in-person and remote) work environment.• Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.• Tax-deferred 401(k) savings plan.• Competitive paid-time-off (PTO) accrual.• Tuition reimbursement for continued education.• Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations• Incentive compensation for eligible positions. At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more. Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.GFT: Ingenuity That Shapes Lives is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law. Unsolicited resumes from third party agencies will be considered the property GFT. Location: Columbus, OHCore Business Hours: 8:00 AM - 5:00 PMEmployment Status: Full-Time Salary Range: $55,000 - $75,000Salary dependent upon experience and geographic location GFT does require the successful completion of a criminal background check for all advertised positions. #LI-KV1 #LI-hybrid

SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy. The People & Culture Associate plays a key role in supporting the overall employee experience and advancing a positive, inclusive workplace culture. This role provides administrative and programmatic support across HR functions including recruitment, onboarding, and employee engagement. The associate will collaborate cross-functionally to ensure smooth HR processes and promote initiatives that strengthen employee satisfaction and organizational health. Location: Must be local to SF Bay Area and willing to be on-site in our Santa Clara offices a minimum of 4 days per week (Monday, Tuesday, Wednesday, and Thursday) with the ability and willingness to be on-site on Fridays based on business needs. We are conveniently located at the Santa Clara Caltrain station. SI-BONE is focused on helping patients in one of the most under-served, under-diagnosed, and under-treated areas in orthopedics, the sacroiliac (SI) joint. SI-BONE developed an innovative, patented implant to fuse the SI joint. The iFuse Implant System provides a less invasive alternative to traditional sacroiliac (SI) joint fusion surgery and has been used in over 90,000 procedures to date. We are a medical device company that is focused on improving the lives of patients with sacroiliac pelvic conditions. We are looking for people who are passionate about our mission and who are willing to work hard to achieve it. We are also looking for people who are: Agile: We work in a fast-paced environment and need to be able to learn and adapt to change quickly. Creative: We embrace creativity, and we need people who are not afraid to challenge the status quo. Team Players: We roll-up our sleeves and work together as one team to achieve our goals. Responsibilities may include, but are not limited to: Manage new hire onboarding, orientation sessions, and offboarding processes to ensure seamless employee experience. Maintain accurate employee records in HR systems and assist with updates related to status changes, benefits enrollment, and compliance requirements. Contribute to engagement initiatives such as surveys, recognition programs, and company events. Assist in compiling data and metrics for People & Culture reports and audits. Provide day-to-day administrative support to the HR team and employees regarding policies, procedures, and benefits. Process background checks and employment verifications Maintains up to date employee documentation and files Maintain data in HRIS (ADP WorkForceNow) Act as back-up to the Office Manager and support site-related activities at the corporate office Administer I-9/eVerify process and prepare information for audits Responsible for maintaining the visual design, site navigation and site content for our company intranet Assist with the recruitment lifecycle, posting job descriptions, scheduling interviews. Requirements: Bachelor's Degree in Human Resources or related field Minimum 1 year of Human Resources experience in high tech or life sciences/medical devices or directly relevant work experience Key Attributes: Collaborative, approachable, and empathetic in working with all levels of employees. Driven by continuous learning and contributing to a strong workplace culture. Demonstrates integrity, discretion, and professionalism in all interactions. Strong attention to detail and organizational skills Solid communication skills, both written and verbal Strong MS Office skills A hard worker who can work independently Salary range: The compensation range for this position is specific to the location and is in good faith what SI-BONE expects to pay for the position considering the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. $60,000-75,000 (California - SF Bay Area) Supplemental pay: bonus and stock There are potential risks associated with the iFuse Implant System. It may not be appropriate for all patients and all patients may not benefit. For additional information on the company or the products including risks and benefits, please visit ********************** We are aware of active recruitment scams using the SI-BONE name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. We will never ask candidates to cash checks or make a payment in order to be considered for a position. SI-BONE only uses company email addresses, which contain “@si-bone.com” to communicate with candidates. If you believe you've been a victim of a phishing scam, please visit the Cybersecurity & Infrastructure Security Agency at *************************************************** learn how to report it.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Social Impact & Cultural Engagement Intern will support Oak View Group's Diversity, Equity & Inclusion Team in executing key initiatives that foster cultural connection, community impact, and inclusive employee engagement. This 9-month internship is designed for students or recent graduates interested in DEI, social impact, employee engagement, event planning, or strategic communications. The intern will gain real-world experience by contributing to projects such as the Ascend Program, Employee Resource Group (ERG) initiatives, heritage month campaigns, and community-focused activations. This role pays an hourly rate of $24.00 This position will remain open until December 5, 2025. Responsibilities Program Support & Event Coordination Assist with the planning and execution of high-impact programs like Ascend HBCU, intern/mentorship experiences, and cultural engagement activations. Support event logistics, including creating run-of-show documents, managing RSVPs, and preparing materials. Collaborate with vendors, internal departments, and speakers to ensure smooth delivery of events and campaigns. Employee Resource Group (ERG) Engagement Help coordinate monthly ERG Roundtables and assist in producing toolkits, resources, and swag for ERG activations. Support communications and logistics for ERG-led heritage month celebrations and professional development sessions. Administrative & Operational Support Maintain trackers and databases (e.g., program participation, intern/mentor pairings, budget spreadsheets). Assist with scheduling, note-taking, and follow-up tasks for meetings and team check-ins. Help organize program materials and ensure timely distribution of items (e.g., swag, Uber Eats codes, digital invites). Marketing, Content & Storytelling Draft internal communications such as invitations, recap emails, and newsletters. Help create social media copy, presentations, and event one-pagers to amplify DEI efforts. Gather and format content for internal DEI campaigns and external-facing stories. Key Learnings: Foundations - Develop core skills in event coordination, program logistics, communications, and administrative support while gaining exposure to DEI strategy, Employee Resource Groups (ERGs), and heritage month activations. Application & Growth - Apply learning with greater independence by co-leading projects, supporting data analysis and reporting, creating storytelling materials, and contributing ideas for program improvements. Interns will finish the program with practical experience, expanded professional networks, and a clear understanding of career pathways in DEI and cultural engagement. Qualifications Undergraduate junior/senior, graduate student, or recent graduate with a focus in communications, marketing, event management, DEI, business, or a related field. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office (experience with Canva, Airtable, or Monday.com is a plus). Ability to work collaboratively in a fast-paced, remote or hybrid environment. A passion for social impact, DEI, and inclusive community building. Self-starter with a proactive and curious mindset. Interest in the sports, entertainment, or hospitality industry. Creative thinker with a desire to learn and grow professionally. Culturally aware and empathetic, with a genuine desire to support inclusive programming. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Company:AHI agilon health, inc.Job Posting Location:Remote - USAJob Title: Sr. Executive Assistant, LegalJob Description: The Executive Assistant to the Chief Legal Officer and Corporate Secretary provides high-level administrative and organizational support to ensure the efficiency and effectiveness of the Chief Legal Officer (CLO) and the departments under her leadership, including Legal and Compliance, Government Affairs, ESG (Environmental, Social, and Governance), Human Resources, and the Office of the Corporate Secretary. This role requires strong judgment, discretion, and the ability to manage competing priorities in a fast-paced environment. The Executive Assistant serves as a trusted partner to the CLO, coordinating complex schedules, supporting Board and Committee activities, and managing logistics for internal and external meetings. In addition, the role contributes to team engagement and assists with office operations during in-person gatherings, helping foster a professional, collaborative, and inclusive workplace culture. **Considering qualified candidates across US. Key Responsibilities and ExpectationsExecutive & Teams Support Manage the CLO's calendar, including scheduling and rescheduling high-level meetings with executives, external stakeholders, and cross-functional teams, as well as coordinating recurring working sessions to support ongoing initiatives. Partner with other Executive Assistants to coordinate availability for large, multi-stakeholder meetings. Anticipate scheduling needs and adjust calendars proactively to accommodate shifting priorities. Coordinate travel arrangements for the CLO, including booking flights, accommodation, and transportation, and preparing detailed itineraries. Arrange business dinners and external engagements as required. Prepare, submit, and reconcile expense reports on behalf of the CLO. Provide scheduling and administrative support to members of the Legal, Compliance, Government Affairs, ESG, and Human Resources teams, as well as the Office of the Corporate Secretary. Maintain confidentiality and professionalism in handling sensitive legal, personnel, and governance matters. Support cross-functional initiatives by tracking deliverables, coordinating inputs, and ensuring timely follow-up across departments. Partner with Human Resources leadership to assist with employee engagement activities, leadership meetings, and communications logistics. Handle sensitive and confidential information with discretion, ensuring alignment with HR policies, governance standards, and corporate values. Support special HR projects and initiatives as assigned by the CLO. Partner with HR teams to prepare communications, dashboards, and status reports for leadership and the Board. Team Meeting & Event Coordination Plan and execute in-person team meetings and offsites by identifying dates, venues, and accommodations, and negotiating hotel or event contracts as necessary. Oversee logistics for team gatherings, including catering, meeting space setup, and audiovisual support, ensuring all sessions run smoothly and remain on schedule. Coordinate team-building activities and organize thoughtful touches, such as gifts or social events, to enhance engagement and strengthen team culture. Support ESG- and HR-related events or initiatives, including employee engagement sessions, community service activities, and sustainability-related events. Board & Committee Support Collaborate with the Office of the Corporate Secretary to prepare for Board of Directors and Committee meetings, including developing materials calendars, tracking deliverables, and issuing reminders of deadlines. Provide onsite support during Board meetings, partnering with Executive Assistants and office managers to ensure seamless execution. Assist with preparation and distribution of Board and Committee materials, maintaining confidentiality and accuracy at all times. Serve as the lead coordinator for all in-person Board and Committee meetings, managing end-to-end logistics and directing a support team of Executive Assistants to ensure seamless execution. Schedule annual and off-cycle Committee and full Board meetings, including sending calendar holds, distributing formal invitations, and ensuring virtual participation links are included. Coordinate travel, hotel room blocks, and transportation for Directors, including submission of rooming lists and management of accommodations. Partner with internal stakeholders and building management to prepare meeting spaces, including facilities, technology, and audiovisual readiness. Oversee onsite event execution: catering, menu selection, service timing, and maintaining a polished, professional environment throughout the day. Coordinate and confirm restaurant reservations for Board dinners, Executive Leadership Team dinners, and related social events. Serve as the primary liaison between the Board of Directors (and their Executive Assistants) and the Office of the Corporate Secretary for all scheduling, meeting, and logistical needs. Maintain the Board and Committee materials calendar, tracking deadlines, deliverables, and preparatory meetings for presenters. Review attendee lists and agendas to ensure accuracy prior to circulation and update calendar invites as needed. Confirm addresses and assist in coordinating shipment of physical materials, books, and binders to Board Directors and their Executive Assistants. Prepare and update the run of show, review timelines with supporting Executive Assistants, and confirm logistics alignment with meeting agendas. Print and organize final materials, including menus, signage, reserved seating, and Director/Executive Assistant packets. Provide in-person support during high-level meetings held in office, such as Executive Leadership or earnings-related events, by assisting with catering, hospitality, and ensuring the environment is professional and welcoming. Provide general support for office operations, including printing, supply coordination, and guest assistance (e.g., Wi-Fi access, workspace setup). Assist with maintaining comfortable and functional meeting spaces, including audiovisual needs, refreshments, and supplies. Run local errands when necessary to support meetings or visiting guests. Required Qualifications Bachelor's degree Minimum of 10 years of experience overall, with a percentage of that experience spent managing executive(s) in the C-suite. Expert-level competency with the Microsoft Office Suite, including Word, Excel, PowerPoint, Excel and Teams, along with a high comfort level with other virtual meeting tools, such as Zoom, is required. Location: Remote - NYPay Range: $100,000.00 - $122,600.00 Salary range shown is a guideline. Individual compensation packages can vary based on factors unique to each candidate, such as skill set, experience, and qualifications.

Are you the next Ubique Employee? Come be a part of our dynamic team! Ubique Group is a digital forward, consumer-driven powerhouse featuring an expansive portfolio of furniture brands. With over 20 years of building multiple brands from inception to success, Ubique Group offers a wide assortment of furniture solutions and furnishings that represent a perfect balance of form, function and style. At Ubique Group our fingers aren't just on the pulse of the marketplace, we anticipate it, transforming the typical point-and-click shopping experience into an inspired, rewarding consumer journey. Ubique Group is more than a company; we are a community of passionate, hard-working, and supportive people who believe in our business and each other. We champion the individual capabilities of our employees and the collective power of the team, and extend that commitment to our surrounding families and communities. Our goal is to meet the best service standards as we work to deliver the highest level of customer satisfaction! Job Summary: The Specialist, Customer Success Support plays a critical role in ensuring the seamless processing and fulfillment of customer orders within the retail trade sector. This position is responsible for managing the entire order lifecycle, from order entry and verification to coordination with logistics and customer service teams to guarantee timely delivery. This role requires close collaboration with internal departments and external partners to resolve any order discrepancies or issues, thereby maintaining high customer satisfaction levels. The Specialist will also analyze order data to identify trends and recommend process improvements that enhance operational efficiency. Ultimately, this position ensures that customer expectations are met or exceeded through accurate, efficient, and proactive order management practices. Minimum Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree preferred. Minimum of 2 years' experience in order management, customer service, or a related field within retail or supply chain environments. Proficiency with order management systems and Microsoft Office Suite, especially Excel. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication skills, both written and verbal. Preferred Qualifications: Experience working in retail trade or e-commerce order fulfillment. Familiarity with ERP systems such as SAP, Oracle, or similar platforms. Knowledge of inventory management and logistics processes. Demonstrated ability to analyze data and generate actionable insights. Experience working in a remote or distributed team environment. Responsibilities: Process and verify customer orders accurately and efficiently using order management systems. Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and delivery. Monitor order status and proactively communicate with customers and internal stakeholders regarding any delays or issues. Investigate and resolve order discrepancies, returns, and cancellations in a timely manner. Maintain detailed records of orders and transactions to support reporting and audit requirements. Collaborate with cross-functional teams to identify and implement process improvements in order management workflows. Provide support for special order requests and manage exceptions as needed. Maintain a professional presence in all virtual meetings, including keeping the camera on unless otherwise approved. Consistently meet daily performance targets. (Performance metrics step up progressively at 15, 20, and 45 days) 30+ orders entered per day 50+ cases closed per day Sub 3% order entry error rate CSAT (customer review) score of 3.0 or higher Skills: The Specialist will utilize strong organizational and communication skills daily to manage and track orders accurately, ensuring all stakeholders are informed of order statuses and any issues. Proficiency in order management and ERP systems enables efficient processing and resolution of order discrepancies. Analytical skills are applied to review order data, identify trends, and recommend improvements that enhance operational workflows. Collaboration skills are essential for working effectively with cross-functional teams such as logistics, warehouse, and customer service to meet customer expectations. Additionally, adaptability and problem-solving skills are critical in managing exceptions and special-order requests in a dynamic retail environment. Physical Requirements: Prolonged periods of sitting and working on a computer Must be able to lift 15 pounds at a time Benefits: Position is fully remote We offer a competitive benefit package that includes: Major medical, dental, and vision benefits available day one no waiting period Company-paid life insurance and employee assistance program for all employees 401K with company match Employee discount on Ubique Group products Free office chair and desk for remote employees Employee-led organization Ubique Cares engages in monthly and quarterly employee engagement activities packed with fun and giveaways! Ubique offers 9 paid holidays plus 1 floating holiday per year and up to 13 Accrued PTO days per year D/V/F/M EOE

We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values-Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you. What is the opportunity?: As the Senior Manager of Sales Engineers for Premier and Strategic customers (West) you will have a unique opportunity to inspire, grow, and lead a talented team of Solution Engineers who support some of Omnissa's largest customers in the United States. You will play a pivotal role in the development and execution of local priorities and go-to-market strategy for Omnissa in this territory. You will act as a critical bridge between Omnissa's technical solutions and the positive business outcomes our customers strive to achieve. Here's more: Lead and develop a Sales Engineering team of 10-12 Sales Engineers, driving a culture of collaboration, accountability, and technical excellence. Partner closely with Sales leadership to co-develop and execute regional go-to-market priorities. Guide the team in delivering compelling solution demonstrations, proofs of concept, and technical win strategies that articulate the business value of Omnissa's platform. Leverage deep understanding of local customer needs, industry dynamics, and partner ecosystem to align solutions that drive customer success. Remove blockers and accelerate productivity across the SE team, ensuring alignment with regional and global initiatives. Support and coach individual SEs in their professional growth through regular development discussions and skills enablement. Represent Omnissa within regional SE leadership forums, sharing local insights and adopting best practices. Help shape and foster the Omnissa culture-building a team known for trust, inclusiveness, and innovation. What will you bring to Omnissa? 5-7 years of experience in leading or mentoring presales or sales engineering teams in enterprise software, ideally within EUC, SaaS, or cloud infrastructure domains. Strong understanding of digital workspace technologies such as Unified Endpoint Management, Virtual Apps and Desktops, or Employee Experience solutions. Demonstrated success in driving customer engagement and influencing strategic decision-making at senior levels. Excellent leadership, coaching, and communication skills. Ability to foster strong cross-functional relationships with Sales, Channel, and Product teams to drive joint success. Demonstrated experience selling to large global enterprise organizations, managing complex multi-stakeholder sales cycles with C-level executives and CFO organizations Familiarity with AI-driven or automation-enabled IT solutions is an advantage. Location: Remote - West Coast Travel Expectations: >30% Domestic travel within territory Education: Bachelor's degree preferred, or equivalent combination of education and relevant professional experience. This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $230,000 - $300,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.

We are seeking a Trust Services Associate within the Operations Team at Clearstead Trust, LLC. The Trust Services Associate will support the Trust Operations team by handling a broad range of administrative and client service tasks with a focus on Trust-related accounts. The role requires direct client communication, attention to detail, and collaboration with trust officers and senior leadership. This position offers limited work from home flexibility. In this position you will: Coordinate account transactions such as opening and closing brokerage accounts, transferring assets, money movement, charitable gifting, trust distributions, reconciliations, and general account administration Communicates directly with clients to research and solve client issues Prepare monthly reports for the Trust Administrative Committee Assists in the scheduling of client meetings, and the coordination and finalization of client meeting materials Maintain prospect and client information in the CRM (Client Relationship Management) software Coordinates tax return process with client, internal tax department and outside service provider Performs annual regulatory account reviews Acts as back-up to other administrative functions in the company Assists in office organization, filing, scanning documents to the client directory and electronic file creation Serve as backup to Office Administrator to professionally answer all incoming calls and directs to the appropriate employee Completes other duties as assigned Requirements The successful candidate will have: 3-5 years of relevant professional experience Associate's degree in business or related field required Undergraduate degree in business, finance, accounting, or related field a plus Knowledge of Trust-related operational procedures Strong written and verbal communication skills Highly organized with a strong focus on process discipline and efficiency Comfort with and at least moderate proficiency in Excel, including use of spreadsheet formulas and functionality Experience with Trust Accounting software and/or Fidelity platform is a plus. Ability to prioritize work to meet deadlines Excellent interpersonal skills and teamwork minded Flexible to changing priorities Clearstead is committed to building a culturally diverse workforce and strongly encourages applications from minorities and women. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law. The qualified candidate can expect: A flat, bureaucracy-free organizational structure that fosters creative thinking and involvement at all levels of the organization. The opportunity to join a growing firm that offers professional growth in an industry that is both dynamic and intellectually challenging. An opportunity to work with high-profile private clients and institutions across the country. A competitive base salary with an incentive bonus program 401(k) Savings plan with company contributions Health, Dental, Vision, and Long-term disability insurances Generous paid time off program We are Clearstead Trust… providing the highest standards of fiduciary oversight, investment management advice, and trust services in a secure and enduring manner. In collaboration with our parent company, Clearstead Advisors, Clearstead Trust maintains a due diligence process whose purpose is to identify high-quality investments that meet our thoughtfully determined growth targets and safety standards in an objective manner. We then combine these carefully selected investment opportunities with our high-quality fiduciary and planning services. Simply put, Clearstead Trust wants to be positioned to look out for our clients' best interest at every turn in the road. Salary Description $65,000 - $90,000

Human Resources Generalist Industry: Construction Reports to: Corporate Leadership We are seeking a hands-on HR Generalist to serve as the onsite HR leader for our Pataskala, OH construction operations. This role will function as an HR Department of One, responsible for building, implementing, and scaling HR processes to support a growing workforce. This is an ideal opportunity for an HR professional who enjoys creating structure from the ground up, partnering closely with leadership, and being highly visible and impactful in day-to-day operations while maintaining alignment with corporate HR strategy. Key Responsibilities Serve as the sole HR representative, managing all aspects of Human Resources including employee relations, recruiting, onboarding, training, benefits, performance management, and compliance. Build and refine HR processes, documentation, and practices to support a growing construction workforce, with an emphasis on scalability and consistency. Partner closely with leadership to foster a positive, safe, and productive work environment across field and office employees. Advise managers on employee relations matters, policy interpretation, investigations, and disciplinary actions. Lead hourly and salaried recruiting efforts, including job postings, candidate screening, interviews, and onboarding coordination. Support payroll, timekeeping, and attendance tracking in collaboration with corporate HR and finance partners. Administer benefits and leave programs, ensuring compliance with federal, state, and local employment laws (FMLA, ADA, workers' compensation, etc.). Champion employee engagement initiatives, communication efforts, and culture-building activities at the site level. Collaborate with corporate HR on compliance reporting, audits, and continuous improvement of HR policies and programs. Review and assist with navigating HR-related and vendor contracts (staffing agencies, benefit providers, training vendors, etc.) in partnership with leadership and corporate teams. Ensure all HR policies, practices, and safety-related procedures are effectively implemented and followed onsite. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience). 4-6 years of progressive HR Generalist experience, preferably within construction, contracting, or a field-based operational environment. Demonstrated success operating independently in an HR Department of One or similarly autonomous role. Strong working knowledge of employment laws and HR best practices. Experience building or improving HR processes from scratch. Excellent interpersonal, communication, organizational, and problem-solving skills. Comfortable working in a fully onsite, hands-on environment. Experience with HRIS systems and Microsoft Office Suite. PHR or SHRM-CP certification preferred. Why Join Us This role offers the chance to build the HR function from the ground up at a growing construction organization, while still having the support and partnership of a corporate HR team. You'll be a trusted resource to leadership, make a visible impact on employees, and shape the culture and systems that support long-term growth. Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure: $45,000 - $75,000. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan's terms and conditions. The individual may also be eligible for discretionary bonuses. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Vaco's HR Department. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary Supervises the activities of the Hospital Billing Department relating to claims, follow-up, credits, variances, and denials for hospital based services. Primary responsibilities are for staffing plans, schedules, productivity, quality assurance, performance management, and coaching and development of staff. Works collaboratively with staff, peers, and department Manager to achieve goals set forth by Patient Financial Services leadership. Essential Functions Ensures adequate staffing for the Hospital Billing functions for claims, follow-up, credits, variance, and denials. Ensures adequate staffing by daily review of the PPL calendar and workqueue volumes. Monitors and approves PPL in accordance with organizational and departmental policy. Provides resource support to staff related to department responsibilities and operations as well as computer systems and procedures. In collaboration with the department Manager, the Hospital Billing Supervisor develops productivity targets and reports to measure and assess the productivity of Hospital Billing staff. Reports out productivity measures to include unique accounts worked, account activity scoring, and dollars recovered per staff person. Assesses staff goals and makes adjustments based on business variables. Assesses individual staff performance related to productivity on a regular basis and utilizes action planning tools to help staff achieve productivity goals. In collaboration with the Revenue Cycle Training and Education Services teams, ensures the quality audit process is effective and representative of individual staff performance. Works with the Revenue Cycle Training Team to develop quality markers for audit and assessment, and to develop and maintain the audit tool. Responsible for the monitoring and delivery of performance feedback to Hospital Billing staff. Delivers productivity and quality feedback to staff on a regular (at least monthly) basis. Delivers feedback as well as training, business, and policy updates as needed. Utilizes the performance management tool to document performance throughout the year. Prepares staff reviews according to department practice and in collaboration with the department Manager. Delivers reviews to staff. Prepares corrective action and performance improvement documents for staff when needed. Collaborates with and obtains approval from the department Manager and the Human Resources representative for corrective action and performance improvement documents. Delivers corrective action and performance improvement feedback and documents to staff. Daily monitoring of billing reports and dashboards to ensure debit and credit receivables are worked in a timely and efficient manner. In particular the Hospital Billing Supervisor should on a daily basis review and interpret total candidate for bill, total denials, total credits, claim submissions including claim skips, claim runs, claim edits, and DNB's. Participates in the interview team for all new employees and supplies input to the department Manager on the selection of new employees. Orients new employees to the policies and procedures specific to the Hospital Billing department. Receives, investigates and responds to problems and/or questions from parents, physicians, payers and departments. Determines and initiates appropriate action or refers to appropriate personnel for follow-up. Assists in the development and encourages the adoption of process improvement changes that enhance the billing experience. Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Education Bachelor's Degree in Business Administration or a closely related field Preferred Experience 2+ years of supervisory/lead experience in hospital or large physician office billing leading and working with teams and data collection and analysis, as well as the proven ability to manage multiple projects simultaneously. Required and 2+ years Requires proficiency in hospital patient accounting procedures usually acquired through two years of hospital accounts receivable collection experience. Required and Computer related experience with spreadsheets. Required Knowledge, Skills and Abilities Requires the ability to analyze problems relating to the efficiency of the billing and collection functions as well as resolve employee relations issues. Requires excellent communication skills in order to direct the work of, advise, and counsel employees. Requires excellent communication skills in order to effectively interact and work with employees from other departments and payer representatives in the resolution of problems. Analytical and critical thinking skills to make independent decisions in a complex fast paced environment. Excellent organizational skills required for prioritizing workload. Required for All Jobs This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

Description An App Designer is accountable for the design of employee apps from a blank canvas to a full-functioning, user-friendly app for clients of various degrees of size and complexity. The App Designer is responsible for all aspects of the app build including interpreting the clients' levels of benefit plans and creating a communication plan within the build of an app. During the creation and ongoing maintenance of a client's app, the App Designer collaborates with internal teams of Digital Strategy, Design, Technology, and Localization. The App Designer's focus is to create custom branded apps for end users that drive client goals. The App Designer role requires a strong benefits knowledge and project management background. ESSENTIAL DUTIES AND RESPONSIBILITIES Ability to learn a proprietary code free platform to design custom branded, employee engagement apps for end users that drive client goals Extensive knowledge in design and style guides Strong knowledge of employee benefits Manage the app build and app update processes and timelines of multiple client projects Cooperate with cross-functional members of the team to ensure proper completion of work as it relates to the goals of the project or task at hand Display initiative and flexibility in a fast-paced environment, working within set deadlines Create and manage app updates and client new build projects assigned Ensure the quality delivery of all builds including content, imagery, and layout Able to present designs and gather client and peer feedback Ensure the appropriate integration between the App Design, Design, and Digital Strategy Teams, communicating design recommendations (to be shared with clients) Manage client resource needs and escalate staffing shortages to the Director Manage clients satisfaction in conjunction with the Implementation Manager and Digital Strategist Responsible for ensuring that the testing of all new portal functionality Review and ensure that the client apps are available by the app submission and launch dates Must know Adobe NONESSENTIAL DUTIES AND RESPONSIBILITIES Participate in Business Development Activities, such as client demos and app page templates/experiences Participate in prospective employee interviews Must maintain HIPAA certification REQUIRED SKILLS AND ABILITIES Strong knowledge of employee benefits, and able to interpret a client's benefit guides and plans Creative design mind Quality assurance efficiency with attention to detail Team motivator with solid interpersonal communication skills Excellent written and verbal communication skills Strong organizational skills Apple software, Adobe, and MS Office suite skills Continuous improvement and teamwork mindset Proven ability to establish a build plan and able to manage to it in order to meet deadlines Proactive in working and resolving conflicts among team members Proficient in coaching others People-first mindset Be helpful/supportive/collaborative Be self-motivated and able to work remote / independent Be flexible and maintain a work-life balance - know how to prioritize your work for maximum impact Be dedicated to continuous learning and proactive skill acquisition Problem-solving mindset KNOWLEDGE, EXPERIENCE AND/OR EDUCATION REQUIREMENTS Bachelor's degree preferred but not required Understanding of health and welfare benefits Must know image software systems, preferably Adobe Knowledge of project management tools, preferably Asana OTHER REQUIREMENTS Ability to travel on as needed basis (up to 5%) Must be available outside of core business hours on as needed basis, particularly during open enrollment season Disclaimer: Managers have the right to assign or redesign the responsibilities of the above mentioned job description without notice and at any time #LI-RZ1 #LI-RemoteEmpyrean is an Equal Opportunity Employer: including disability and veterans

Empower Every Team to Thrive Quantum Workplace, an HR technology provider, equips workplaces with the smartest talent solutions so they can grow and succeed. We pioneered some of the earliest employee engagement and performance software and have since partnered with thousands of organizations to drive employee, team, and business success. Success starts with our people and our talent is our greatest lever for business success. At Quantum Workplace, we embody hustle and grit, fueling an atmosphere where care and flexibility meets curiosity, making our own work environment as awesome as the ones we help create. Check out our 2025 Employee Engagement Survey Results (yes, we use our own software): * 97% response rate * 82% overall favorability * 98% favorable on the item "The people I work with treat each other with respect." * 96% favorable on the item "My job gives me flexibility to meet the needs of both my work and personal life." Check out our recent Stevie Award for Customer Service, and see what it means to be a Qwirk through this video! We're looking for a Software Developer to join our technology and product development team! This person will help our product team by developing new features, fixing bugs, helping with QA, and researching tools and patterns to improve our tools and processes. You Will: * Act as part of a cross-functional team, working with developers, designers, Quality Engineers and product owners to bring prototypes to production. * Support our software by fixing bugs, improving performance, and contributing to documentation. * Write awesome code, be you, revel in work. * Perform other duties/projects as assigned. * Check out what it's like to be on our product development team! Qualifications * You have experience with object-oriented programming, SQL databases, and web technologies (JavaScript, HTML, etc.) * 1+ years of professional experience building software * Must be able to work in the U.S. without sponsorship (now or in the future) * We're not interested in a checklist of experiences, but here is a list of things we use: .NET, C#, Flutter, Dart, SQL Server, Redis, Hangfire, Azure, IdentityServer, Sass, and probably a few more things. * You are skilled at communication and developing documentation. * You can use independent judgment and discretion requiring minimum supervision. * You have high attention to detail and organization. * You enjoy troubleshooting and helping others. Why Quantum Workplace? At Quantum Workplace, success starts with our people. We are on a mission to empower every team to thrive. We try to do this in meaningful and unique ways while upholding our core values- check our Glassdoor rankings to read our reviews. Here are some of the ways we empower every team to thrive. We care for our Qwirks and their families * Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth * Dental & Vision: We cover 100% of premiums for employees * 401k: We match 100% of contributions up to 4% and you're fully vested on day 1 * Additionally, our benefits include parental leave, PTO, summer hours, zoo membership, and more. We seek to belong * Employee-led Council works to create a more inclusive workplace * No dress code - wear what makes you feel confident - BE YOU! We invest in wellness and development * Annual professional and wellness development allowance - conferences, books, gym reimbursements, workout equipment, and more! * Our Omaha office has an on-site fitness center - free for Qwirk use * Monthly manager-employee lunches for goal planning and development * Zoo membership to your closest zoo * Remote work stipend for 100% remote Qwirks At Quantum Workplace, we are an equal opportunity employer. We are committed to building an inclusive team that represents a variety of backgrounds and skills. Please apply, regardless if you think you meet all the requirements. We want to hear from you. Please note, that we are not currently hiring in California. Applicants with disabilities may contact the Quantum Workplace Employee Success Team via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Employee Success team at [email protected] or ************. We value and are committed to providing equal employment opportunities to all qualified applicants. However, we are unable to provide employment sponsorships at this time. Applicants must be authorized to work for ANY employer in the U.S. without the need for sponsorship now or in the future. We understand that this may be disappointing news for some candidates, and we apologize for any inconvenience this may cause. Go back to our job listings page. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A Project Manager oversees and coordinates a portfolio of projects for one or more clients. The PM is tasked with clearly defining, planning, and controlling the entire project lifecycle and facilitating communication between different project teams and/or with internal/external customers. The Project Manager maintains both a strategic and tactical view of the projects and ensures all team members are working towards the achievement of the project goals and objectives in a consistent manner relative to the customers' expectations and standards. Responsibilities Responsible for the overall project experience and ensuring results delivered are consistent and measure up to the highest standards and expectations of both the internal and external customer Will develop, maintain, and communicate project schedules, issue logs, risk registers, and financial forecasting. Will coordinate internal resources and third parties/vendors to achieve project milestones, maintain budgets, and deliver scopes of work that achieve all specified key performance indicators. Ensures alignment across the project team, cross functional teams, and the customer through clear communication of well-defined goals, objectives, expectations, guidelines, and lessons learned. Proactively escalates and resolves issues and/or conflicts that may arise among project team members and strategic issues that may need the attention of senior managers and / or executive leadership. Identifies opportunities/challenges that are worth channeling team efforts to help in the achievement of a project along with defining the resource needs/skills. Reports to other stakeholders and confirms the status and successful completion of given projects. Qualifications Required Education/Experience: BS/BA in Business Admin/Management, Industrial Engineering, Project Management or related field required. PMP certification a plus. 5+ years of successful project management & progressive leadership experience in a large and multi-site setting, characterized by a high level of customer focus, employee engagement and a culture of accountability preferably in e-commerce/retail distribution & fulfillment, software, automation, and/or logistics Ability to work in a fast-paced, high pressure, high stress situations/environments and maintain composure and professionalism throughout Ability to read and understand automated system design drawings/layouts Must be a strong customer advocate and be able to build relationships and establish trust, respect, competence, and confidence with the customer at all levels, including executive levels A dedicated self-starter, action-oriented decision maker and problem-solver with a positive energy and attitude Strong business acumen, financial, organizational and project management skills Demonstrates high ethical and professional standards Excellent client-facing, clear and professional oral and written communication skills, and demonstrated ability to work with all levels of employees within a matrix management structure. Adept at presenting to customer executive leadership. Proficient with MS office, MS Project Preferred Qualifications: Ability to travel to project sites, corporate office(s), supplier facilities, and/or any other destinations required to successfully execute responsibilities. Estimate 40%+ travel with the understanding that demand can and will fluxuate based upon project demand. Please note that this job description is intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. The content contained therein is not intended to represent an exhaustive list of all duties, responsibilities, and activities required. Duties, responsibilities, and activities may change at any time, with or without notice, and additional work may be assigned as appropriate.

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor. As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs. Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement. Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions. You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas. Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems. Job responsibilities Partner with project team members to interview stakeholders, facilitate discussions, and develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts. Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders. Informally develop team members by serving as a mentor, providing constructive feedback and coaching, and inspiring a culture of continuous learning; this may include managing analysts and interns. Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques. Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools. Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning. Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message. Take ownership of tasks and manage most elements of an entire workstream. Required qualifications, capabilities, and skills Proven skills in developing and implementing process improvement or re-engineering programs, with a successful track record over 3 years in a professional setting. Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills. Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets. Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds. Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery. Experienced in creating presentations, both written and verbal, tailored for senior audiences. Preferred qualifications, capabilities, and skills Utilize systems thinking to analyze complex processes and identify areas for optimization and integration. Apply customer service principles to ensure process improvements align with customer needs and enhance satisfaction. Foster cross-functional collaboration to identify and implement process improvement opportunities across departments. Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives. Implement automation to streamline workflows and reduce manual effort, increasing overall productivity. Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

**_What Communications Business Partner contributes to Cardinal Health_** Communications defines and executes communication and public relations strategies in support of the company's business objectives, image and reputation for both internal and external stakeholders. This function builds relationships with external stakeholders, including media and community organizations, and designs meetings and communications to leverage these relationships and promote the company. Communications Business Partner engages various internal audiences in the purpose and priorities of Cardinal Health, key initiatives and strategies with the goal of accelerating company performance. This job family develops and distributes print-based and digital communications including corporate policy manuals, internal newsletters, process handbooks, and function-specific documents created in collaboration with subject matter experts. This job family evaluates employee engagement with internal communications and liaises with leaders to ensure dissemination of communications. **Job Summary** We are looking for a strategic and collaborative communications professional. As Manager, Communication Business Partner, you will develop and execute communication and public relations strategies in support of the company's Pharmaceutical and Specialty Solutions business objectives for both internal and external stakeholders and work cross-functionally in support of sales and customer-facing meetings. You are someone who is curious, proactive, deadline-driven, and organized. You are a strong writer with experience in media relations, and issues management. You are a self-starter with a can-do attitude who can build working relationships across the business. Join our dynamic team and make a meaningful impact by leveraging your expertise to tell stories that resonate with our employees, customers, and the public. **Responsibilities** + Creates clear, concise communications for key audiences, drawing upon business and communication expertise. Selects writing style based on desired target audiences aligned to business goals and key stakeholders and modifies it to be channel appropriate. + Builds strong communications plans connected to Pharmaceutical and Specialty Solutions business goals and applies best-in-class communication strategies, processes, channels and practices to meet business objectives and desired outcomes. + Mines for and writes compelling stories that support the Pharmaceutical and Specialty Solutions segment priorities. + Manages communications for large-scale internal and external events, including PR and thought leadership planning, senior leader scripting, and presentation coaching. + Provides strategic counsel to senior leaders on high-impact communications, including crisis response, business continuity, customer messaging, and stakeholder engagement. + Maintains a strong understanding of company and segment strategies to ensure messaging consistency. + Builds collaborative relationships across a matrixed organization and with external partners. + Continuously improves team processes and protocols. + Tracks and analyzes communications performance across channels to inform future strategies. + Develops and executes multi-channel PR and thought leadership strategies, including media outreach, pitching and engagement. + Creates external-facing content such as press releases, executive scripts, and social media posts. + Develops and executes multi-channel internal communications strategies that support business initiatives, storytelling, and culture. + Produces internal content including executive messages, employee spotlights, announcements, townhalls, digital signage, and huddle scripts. **Qualifications** + Bachelor's degree in communications, public relations, or related field, or equivalent work experience preferred. + 6+ years of experience in communications or public relations preferred. + Ability to interact with senior executives independently and with confidence. + Experience developing and leading communication campaigns and strategies. + Excellent written and verbal communication skills; ability to be clear and concise and pay close attention to detail. + Strong communicator, who is articulate, high energy and agile in a dynamic, fast-paced environment. A self-starter who can look around corners, identify what needs done, and go do it. + Excellent time management skills to meet tight deadlines and expectations of internal and external stakeholders. + Passionate storyteller with a "nose for news" and experience in finding and developing stories. + Ability and willingness to travel up to 15%. **What is expected of you and others at this level** + Demonstrate strong organizational and project management skills with accountability to deadlines and attention to detail. + Operate independently with a high level of initiative, ethical standards, and adaptability in fast-paced, ambiguous environments. + Apply advanced communication knowledge to recommend new practices, metrics, and strategies. + Lead large-scale, complex projects with long-term impact across the enterprise. + Think strategically with a broad, company-wide perspective. + Collaborate effectively across functions and with business leaders. + Demonstrate curiosity and initiative in uncovering compelling stories that support business goals. **_Anticipated salary range_** **:** $87,700-125,300 **_Bonus eligible_** **:** Yes **_Benefits_** **:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **_Application window anticipated to close_** **:** 11/21/2025 *if interested in the opportunity, please submit application as soon as possible. _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a dynamic and motivated Employee Experience Specialist, Global Customer Care, to join our Customer Care team. In this pivotal role, you will facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness. The ideal candidate will have a passion for fostering a positive workplace culture and possess strong communication skills to effectively convey key messages across various organizational levels. What You'll Do: Facilitate Engagement Activities: Organize and implement engagement initiatives within the Customer Care department to promote team cohesion, morale, and overall employee satisfaction. Manage and Optimize Employee Engagement Platform: Partner with cross-functional stakeholders to successfully implement, maintain, and continuously improve the Employee Engagement Platform (e.g., Amplifai), ensuring alignment with organizational goals and delivering a seamless user experience. Cross-Functional Collaboration: Work closely with leadership and various departments to assess the impact of engagement activities and analyze financial costs associated with these initiatives. Generate Impactful Communications: Develop and disseminate clear and engaging communications related to key announcements, new activities, and other relevant updates within the Customer Care team. Communications Calendar Management: Collaborate with key stakeholders to create, maintain, and adhere to a formal communications calendar that ensures timely and consistent messaging across the organization. Feedback and Improvement: Gather feedback from employees regarding engagement initiatives and communications, using this data to recommend improvements and enhancements. Reporting: Prepare regular reports on engagement activities and communication effectiveness, providing insights and recommendations for leadership. What You'll Need to be Successful: Education: High school diploma or equivalent required; additional education in communications, marketing, or a related field is a plus. Experience: Minimum of 2 years of experience in communications, employee engagement, leadership or a related field. Technical Proficiency: Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with the ability to create professional documents and presentations. Communication Skills: Strong written and verbal communication skills, with the ability to tailor messages for diverse audiences. Organizational Skills: Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Team Collaboration: Proven ability to work collaboratively in a team environment and build relationships with stakeholders at all levels. Problem-Solving: A proactive approach to problem-solving and a passion for enhancing employee engagement and communication strategies. Minimum of a High School Diploma; additional education in communications, marketing, or a related field is preferred. 2+ years of experience in communications, employee engagement, leadership or a related field, demonstrating a track record of successful initiatives. Experience in managing engagement initiatives and communications within a corporate or organizational setting, showcasing the ability to drive positive employee experiences. All remote employees must be on camera for all training sessions, including new hire orientation and meetings with leaders and clients. Working at home requires internet speeds that can support the FA systems; a minimum download speed of 120mps and 10mbp upload is required. Scheduled hours will be 8am - 5pm EST (Mon-Fri). Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! If you are a current international/non-US-based employee of First Advantage, and you are interested in this role, please reach out to your People & Culture Business Partner with your interest to be considered. The salary range for this position is approximately $60,000-75,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

We believe that our people are our greatest asset. The Employee Experience Specialist plays a key role in shaping the day-to-day experiences that connect our employees to our culture, mission, and one another. From onboarding and engagement to ERG support and early career programs, this role helps ensure every employee interaction is thoughtful, inclusive, and aligned with who we are. What You'll Do: Drive Employee Engagement: Coordinate surveys (e.g., engagement, pulse) and partner with HRBP's to develop and support action plans based on insights. Curate Onboarding & Offboarding Journeys: Deliver consistent and welcoming onboarding experiences. Support offboarding processes and gather feedback to identify opportunities for improvement. Provide Support to ERGs (Employee Resource Groups): Serve as the main administrative contact for ERG chairs and co-chairs. Assist with scheduling meetings, coordinating logistics for ERG programming, maintaining participation records, managing ERG budgets and expenses, and supporting internal communications to promote ERG initiatives across the organization. Promote Culture & Belonging: Bring our culture to life through internal campaigns, events, and recognition programs that highlight our values and celebrate our people. Manage Employee Recognition Program: Oversee recognition programs such as CEO Excellence Award, B EP1C Champion and administer our R&R tool, Awardco. Enhance the Employee Lifecycle: Identify and improve key moments that matter (e.g., promotions, parental leave, career transitions), ensuring experiences are consistent and inclusive. Employer Branding: Partner with the marketing team on employer branding initiatives, including managing the social calendar and coordinating Glassdoor reviews, etc.. Community Involvement & Corporate Giving: Design and drive charitable giving program - track budgets, oversee donations, manage giving platform, and engage leaders and employees in volunteerism and community impact. Learning Management System: Manage LMS for new hire onboarding and act as the backup administrator for the Learning Management System (LMS), providing support as needed. What You'll Bring: Bachelor's degree in Human Resources, Organizational Development, Communications, or a related field (or equivalent work experience) 3-5 years of experience in HR, employee engagement, internal communications, or program coordination roles Prior experience supporting onboarding, employee engagement, or DEI initiatives is a plus Strong project coordination and organizational skills; able to manage multiple priorities and meet deadlines Excellent verbal and written communication skills with the ability to craft employee-facing content Experience working with engagement tools, recognition platforms and learning management systems (LMS) Proficiency with Microsoft Office and collaboration tools (e.g., Teams) Demonstrated ability to work cross-functionally and build relationships across levels and departments Creative thinker with a passion for culture, belonging, and the employee experience High level of attention to detail and a service-oriented mindset The expected base salary range for this position is $68,000 - $77,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The Business Development Director - Multi Client & E-Commerce is responsible for driving revenue expansion within our existing customer base by identifying and developing comprehensive multi-client and E-Commerce solutions that complement our warehouse services. This position serves as the primary point of contact for wallet share growth initiatives, leveraging our full suite of logistics capabilities to deliver integrated supply chain solutions that drive mutual value for clients and the organization. Functions Create, develop, solution, and sell new business opportunities in the Multi Client and e-Commerce verticals. Develop a structured process to identify and integrate e-commerce and multi-client solutions into the existing customer portfolio within current warehouse operations. Create and maintain a robust pipeline of opportunities with clear revenue projections and timelines. Partner with existing warehouse customers to understand their e-commerce needs and broader supply chain challenges. Engage with internal supply chain solutions teams to design comprehensive, e-commerce strategies, demonstrating ROI and value creation for proposed solutions. Establish and track performance metrics for wallet share growth across transportation divisions. Use market intelligence, benchmarks, and client feedback to identify cross-sell and upsell opportunities and capture incremental revenue. As other duties are required or assigned. Qualifications Bachelor's degree in Business, Supply Chain Management, Logistics, or related field required. Minimum 8 years of experience in third-party logistics, transportation, or supply chain services; specifically within e-commerce. Proven track record of driving revenue growth through solution expansion and wallet share capture. Strong knowledge of warehouse operations and how transportation integrates within broader supply chain strategies. Proficiency in financial modeling, pricing strategies, and contract negotiation. Experience with CRM systems, business intelligence tools, and performance reporting platforms. Exceptional ability to influence and lead without direct authority across multiple business units. Strong presence with ability to engage C-level decision makers. Proven consultative selling skills with complex, multi-stakeholder sales processes. Excellent communication and presentation skills for both internal and external audiences. Strategic thinking capability to identify market opportunities and develop comprehensive growth plans. Strong analytical skills to assess solution feasibility, competitive positioning, and financial impact. Project management expertise to coordinate complex, multi-phase solution implementations. Ability to translate operational capabilities into compelling value propositions. Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. Travel Requirements This position is expected to travel approximately 25% or less. A passport is not required, but recommended. Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************

The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance excellence. As a member of the Business Unit Management Team, the Call Center Supervisor is also accountable for deliveriasng the service in a fiscally responsible manner This is your opportunity to join us and represent a top biotechnology company.Whats in it for you? Competitive compensation Excellent Benefits accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests and coveted awards Exceptional company culture Recognized as a Top Workplace USA 2021 What will you be doing? Supervise call center staff, including active performance management Provide day-to-day supervision of the medical information specialists/customer service representatives. Assign individuals to work schedules designed to meet client business needs; ensure staff adherence to assigned work schedules. Implement and communicate performance standards o Coach team members for success and support individual development of direct reports Conduct performance evaluations for designated staff members Conduct new hire interviewing and training Address performance issues, including disciplinary actions and terminations in a timely manner and according to our policies. Monitor staffing levels Coordinate and deliver program trainings as required by program Create and implement initiatives designed to encourage teamwork and increase employee engagement. Supervise call floor operations Delivers service that meets or exceeds client expectations Maintains all service levels Ensure that all client needs are met with a high degree of quality and compliance to applicable Policies and Standard Operating Procedures Manage call center operations in a fiscally responsible manner Strategize and collaborate with internal teams to foster a culture and service of continuous quality improvement, offering creative solutions to client Monitor inbound/outbound customer service calls to ensure script adherence, call integrity, adverse events compliance, HIPAA compliance and proper phone technique. Develop a contingency plan to maintain adequate coverage levels, in the event of staff shortages. This will include serving as backup, handling inbound/outbound calls, when needed. Analyze daily, weekly and monthly call metric and productivity reports, ; share analysis with Business Unit Leadership Team and offer recommendations based on analysis. Oversee the handling of alternate channel requests as appropriate, including email, voice mail and white mail, and ensuring the timely completion of all. As needed, assist with the implementation of program modifications and the scheduling of special call programs. Assist Client Account Manager in the development and implementation of new client programs. Assist in the development of quality improvement programs as a means to increase productivity and improve service levels. Develop contact center policies and procedures. Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA). What do you need for this position? Associates degree Or equivalent work related experience 1-2 years previous supervisory experience preferably within a Call Center, in a Team Lead or Supervisor role; or equivalent experience. Understanding of call management systems such as CentreVu Supervisor. Adept at all applicable computer software, i.e., Word, Excel, Power Point and Outlook. Outstanding customer service, communication, and interpersonal skills. Must possess the ability to train and motivate staff members.