Guest Complaints jobs near me - 43 jobs

COME JOIN OUR TEAM! Hourly pay + 1% commission - M-F day hours & excellent growth opportunities AND MISSION: This position contributes to City Barbeque success by providing prospecting and pipeline support for our sales managers, new markets, and research maintenance within existing markets. SUMMARY OF KEY RESPONSIBILITIES: Responsibilities and essential job functions include but are not limited to the following: Building and maintaining sales pipelines for several markets Speak clearly and listen attentively to guests and other employees while maintaining a cheerful and helpful attitude Use of proper phone etiquette and phone procedures Have a complete understanding of the menu and services that City BBQ Provides so that you may handle all guest questions Actively place catering orders with guests on the phone or via email using Monkey Media Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments Proficient in word processing, Outlook, and Spreadsheet software Able to take own initiative to communicate appropriately in written and verbal form Ability to multi-task efficiently Reports directly to the Catering Sales Support Manager JOB DUTIES: Job Duties include but are not limited to the following: Assist in Inside Sales Prospecting with zoom info Email blasts and follow up's through PipeDrive Make cold calls/email to establish a client contact Schedule tastings using sales managers' Calendly links Create and maintain Google Pin Maps for research Place any order/quote acquired. Pass along to sales manager Label all leads entered Acquisition type: CSS - ZoomInfo or CSS - Prospect for tracking Take incoming phone calls from guests calling for Catering (as needed) Discerning the difference between a Catering order or a store Pick Up Place orders Make and relay changes to current orders Answer questions Make quotes Handle guest complaints and escalate when appropriate Process all online orders and contact guests with any concerns when assigned Make outbound confirmation calls to all orders when assigned Review and respond to all guest emails with same day turn around Work with Ops Teams as needed to ensure order accuracy and availability All other duties as assigned PHYSICAL JOB REQUIREMENTS Work is performed in an office environment and requires the ability to operate standard office equipment, computers, and keyboards. Sedentary work. PAY RATE $18 per hour plus commission

Job DescriptionGeneral Manager - Greater Columbus Area ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, Pet Insurance, Life Insurance, and Short-Term Disability Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Hold primary responsibility for leading honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, guidelines, training programs and cultural points. Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow. Ensure the team consists of top performers empowered to achieve hg standards. Set a positive example for the team by leading from the front when necessary and maintaining a model honeygrow demeanor. Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the General Manager level. Consistently recruit, onboard, and conduct initial station training of all restaurant employees. Supervise cash management and ensure accountability for all cash handling practices and administration. Oversee the consistent and frequent training progression of all employees. Facilitate and coordinate weekly manager meetings using company provided meeting agenda template. Ensure that the facility is always in best of class condition by active management of hg's restaurant-level preventative maintenance plan. Maintain a task calendar to assure all management level assignments and duties are being completed in a timely manner. Conduct regular one-on-ones with all restaurant employees. Represent the highest of honeygrow standards when communicating with guests in any way and respond to all guest complaints or inquiries within the required timeline. Ensure all food quality standards and processes are always being met. Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality. Hold regular manager meetings to discuss restaurant's financials, hg engine execution, team member performance and development, and restaurant/team goals. Administer proper payroll procedures and ensure delivery of accurate weekly payroll reports Hold accountability for all P&L results of the restaurant. Successfully communicate all hg Restaurant Support Center (RSC) company-wide updates, policies, notes, career opportunities, news, and events to all restaurant employees. Confirm forecasting tool accuracy daily. Actively coach and develop the Assistant General Manager and Service Managers. REQUIREMENTS: Must be at least 18 years of age. Must be able to meet the scheduling needs of the restaurant. ServSafe Certification preferred. Minimum three years of strong food prep and line experience. Minimum three years of management experience in fast casual, or similar restaurant environment preferred. Strong leadership skills, with the ability to train, develop, coach and mentor others. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $68,000 - $74,000 annually The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Stylist in Training Job Description The Stylist in Training position is a temporary role that will give an individual the opportunity to explore how the salon operates including but not limited to the Brand Standards. The SIT will play an important role in ensuring all guests are satisfied. By the end of the job The Stylist in Training should have a thorough knowledge of our location, menu/pricing, products, and hours of operation and can communicate this information to guests in person and over the phone. If the SIT obtains their license and can demonstrate proficiency in the duties of the role, the SIT will be invited to interview for a permanent stylist position. Essential Functions - * Prepare for promotion to Stylist. * Answer the phone with a friendly greeting. * Deliver information clearly and cordially. * Greet guests cheerfully and explain the menu services. * Estimate wait times and encourage guests to wait or return as appropriate. * Work the leased line to promote salon and services * Achieve established retail goals by interacting with customers shopping for retail only. * Recommend additional services and products to guests. * Operate the POS, accept payment, give change, and provide receipts. * Listen attentively to guest complaints and refer them to the manager. * Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests. * Assist with Salon duties. * Label and stock retail products. * Work independently. * Shadow current Stylists to learn how to effectively perform services * Watch training videos * Perform supervised services on Models where allowable * Attend salon meetings Qualifications - * Must obtain a valid cosmetology license within 90 days of hire in your state. * Strong guest service skills. * Good communication skills. * Basic reading, writing, and mathematical skills. * Computer knowledge including but not limited to point-of-sale systems * Professional appearance and presence. * Ability to travel to work and arrive on time for your scheduled hours. * Ability to work a flexible shift including nights and weekends. Physical Requirements - The physical demands must be met by an employee to successfully perform the essential duties of this role. * Ability to effectively communicate with team, peers, supervisors and support partners. * Ability to effectively communicate with guests regarding services offered and requested, as well as the ability to understand guest needs and desires of such services. * Visual observation of guest's hair, including close vision, color vision and the ability to adjust focus. * Frequent standing and walking for long periods of time. * Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent waving solutions, straightening solutions, shampoos, conditioners, hair spray and guest's perfume. * Continuous repetitive movement with fingers, hands, wrists and arms to perform various services. * Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change collateral and maintain station. * Occasional lifting of items up to 50 lbs. including pushing/pulling of styling chair. * Ability to reach shoulder level and above to stock shelves and retrieve product/supplies from cupboards and shelves. * Ability to twist and bend to sweep hair off the floor after each service. * Ability to travel when needed for training and possibly between salon locations. Pay Rate Varies by Location

Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction. ESSENTIAL FUNCTIONS: While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area. Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate. Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor. Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures. Communicate with Housekeeping and Maintenance department to follow up on guest requests. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits. OTHER: Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel. Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly. Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis. Provide safety deposit boxes for guests and file access slips in box order. Use the photocopier to make copies of items as required. May need to work in any other department in case the need arises. Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc. May be asked to serve on safety committee and other committees as required. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to read, write and speak the English language fluently. Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk. Hearing and visual ability to observe and detect signs of emergency situations. Ability to access and accurately input information using a moderately complex computer system. Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP. Knowledge of PMS Protect employer's privacy and data; keep passwords safe. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. EXPERIENCE: No prior experience required. Prior hospitality experience preferred. LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards. GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook). OTHER: Applicants with additional language skills preferred.

Job Description Food and Beverage Staff Position Type: Part Time Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure. Food and Beverage Staff are friendly, upbeat individuals with a desire to help guests enjoy a great dining experience. This position is responsible for ensuring each guest receives a warm and sincere greeting, taking orders quickly and efficiently, thorough knowledge of the menu, seating guests in appropriate sections, anticipating guests' needs, assisting server and busser staff when necessary, bidding each guest a warm and sincere farewell. Essential Responsibilities Energizes people and is passionate about guest service. Empowers themself to handle guest complaints immediately, exceed guest expectations, and informs management to ensure follow up. Works flexible hours, reports to work on time and complies with company dress code. Responds well to a strong training culture which will result in being coached by supervisors and managers consistently. Completes all other duties as assigned. Committed to working any facility and any function within his/her primary job classification. Thoroughly knowledgeable on menu and food preparation Greets guests in a timely and professional manner, escorts guests to tables Supports servers on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses. Thanks guests by name for their visit and invites them to return. Maintains a cleanliness of foyer, including but not limited to outside-perimeter cleanliness, music types and sound levels, lighting, temperature, hourly floor cleanliness, and spot cleaning, etc Additional Requirements: Position requires consistent activity, such as walking, bending and lifting Must be able to work holidays and weekends Employment may require background check Must be 16 years or older Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!

Columbus' Original Street Pizza, Late Night Slice is casting for new team members. We're looking for spirited, energetic people who want to work hard, work together and always serve up experience. Do you have style and swagger? Do you want to work in an environment that values personality, independence, and individuality? We may be looking for you too. Read more below to see if you want to swipe us right! We started out in Short North Arts District of Columbus, Ohio in 2009 with the goal of creating a different kind of pizza shop. Through our quirky personality, urban style and our crazy, progressive ideas like, every human should be treated equal, we've quickly risen to be one of Central Ohio's most recognized break-out brands.We follow a strict "no ceilings" policy, meaning you can start at the bottom and go as high as your little wings can carry you. No Restrictions. No limits. No judgement about your proper place. We take you for you. Our Culture is the most important thing to us at LNS and we choose team members very carefully. Hey, we don't want to work next to jerks either.Like everything at LNS, our benefits are our own and they go far beyond what's expected. You can expect: Competitive Pay Flexible Scheduling Paid Training No Ceiling Policy Generous Work time Meal Awesome LNS Swag A Culture that Celebrates You! Come as You Are. If you think everything you've just read sounds cool, and you can handle these requirements below, we should probably talk... Requirements: Be at least 18 years of age or older. Must have a passion for food. Must be able to work late nights. Must have reliable transportation. Can speak loud and clear in a bustling restaurant atmosphere. Must have problem solving abilities, be self-motivated, and organized. Engage in friendly conversation with guests in line. Develop knowledge of all ingredients and menu items. Effectively handle any guest complaints or issues. Maintain a positive presence at all times while on the front line. Late Night Slice has always been an Equal Opportunity Employer. We very much welcome and encourage POC and LGBTQ persons to apply. Summary: The LNS Piesan is our front line employee-they are often the first face a guest sees upon entering one of our shops. The Piesan will embrace our mission, vision, and values to create an excellent guest experience, as well as treating their peers with fairness and respect. Piesans will also be directly responsible for making menu items, and maintaining a clean work space in compliance with Late Night Slice training curriculums. Essential Duties and Responsibilities: Responsible for making and prepping any food items while on their shift, in compliance to any guidelines or instructions given by their direct person in charge. Responsible for maintaining shop cleanliness in accordance to the Open, Close, During sheets Responsible for using checklists to ensure store cleanliness before, during, and after shifts Must maintain a positive attitude and demeanor when interacting with guests, peers, and supervisors Must treat each guests with fairness and respect during all transactions Performs all other duties as assigned

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us! LUXURY FASHION AND TIMEPIECE MANAGER Title: Luxury Fashion and Timepiece Manager Reports To: General Manager or Assistant General Manager in their absence Reporting to this Position: Basic Function: The Luxury Fashion and Timepiece Manager is a supporting management position within Jared The Galleria Of Jewelry stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. This position will be responsible for overseeing fashion and timepiece sales performance, fashion and timepiece merchandise launch executions, implementing fashion and timepiece product education provided by Signet, and developing training plans to improve areas of opportunity for store as a whole. Minimum Requirements: Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score. Responsibilities: Serve guests and promote store and personal sales (40% time allocated) Consistently attains sales and performance standards, special event and store promotion results. Promotes an environment of total guest satisfaction by making the guest's shopping and jewelry needs the first priority. Provides an exceptional guest experience by keeping with the guest's agenda and providing proper follow-up by utilizing the Clienteling system. Consistently monitors the flow of guests and assists with matching the appropriate team member with the guest. Supervises fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively train all team members on fashion merchandise and timepieces (50% time allocated) Oversees the implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store. Develops and maintains complete knowledge of all fashion and timepiece merchandise, becoming the Subject Matter Expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each fashion and timepiece brand and collection. Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store. Reviews weekly fashion and timepiece reporting and evaluates areas of opportunity regarding each fashion and timepiece brand and collection. Coordinates with the management team to develop effective training plans to improve behaviors relating to merchandise sales, standards performance, and guest experience. Collaborates and assists with Management Team (10% time allocated) Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling's, updates related to all pertinent information about team members. Communicates to the General Manager all pertinent information relating to team members including personnel and security concerns, merchandising needs, etc. Responds to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager. Assists management team with primary responsibilities in their absence. Other essential responsibilities Acts in a manner that aligns with Signet's Core Values and respects guests and team members. Consistent, regular scheduled attendance is considered an essential function of this job. Strictly adheres to all company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintains a high level of security awareness with all selling procedures. Performs other duties as assigned. Required Skills and Abilities: Ability to lead by example by attaining required daily performance standards, special event goals and executing store promotions. Positive, enthusiastic, team-spirited work style, exhibiting Signet's Core Values at all times. Analytic thinking and reasoning. Ability to train and develop team members, conduct store training meetings as needed. Professional approach and image. Tactful, friendly manner when dealing with people. Ability to plan, organize, follow-up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate. Reliable and dependable. Ability to operate all sales-related equipment. Physical Demands: Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise. Work Schedule: As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during Special Events and key selling times of the year. Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.” Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride . Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. Check out what's nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles. DEPARTMENT: Private Kitchen JOB TITLE: Private Kitchen Telephone Service Agent REPORTS TO: Private Kitchen Manager SUPERVISES: NA PRIMARY OBJECTIVE OF POSITION: Responsible for taking telephone Room Service orders accurately in a helpful, friendly, courteous and professional manner to ensure total guest satisfaction. RESPONSIBILITIES AND JOB DUTIES: Promptly answer Room Service calls, announce any specials, promote menu items and answer questions regarding preparation methods. Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy. Immediately input order information into POS, allowing kitchen staff to begin preparation; note any special requests clearly. Provide Server a hard copy of check to be delivered with order. Assist service staff during peak periods by preparing trays and generally assisting with all efforts to ensure prompt delivery. Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest. Maintain clean and organized workstation and partake in cleaning throughout the department. Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention, corrective action could be taken when appropriate. Perform other duties as requested by supervisor Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. PHYSICAL DEMANDS: Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking. Must be able to lift, carry, push, and pull minimum of 20 lbs. SPECIAL SKILLS REQUIRED: Basic knowledge of food and beverage preparation, alcohol and wine knowledge, service standards, guest relations and etiquette. Ability to remember, recite and promote the variety of menu items and up sell additional items. Basic knowledge of the English language sufficient to understand inquiries from customers and communicate preparation methods. EDUCATION REQUIRED: Any combination of education and experience that provides the required knowledge, skills and abilities. EXPERIENCE REQUIRED: Prior hospitality experience preferred. Experience in Private Kitchen order taking is preferred. LICENSES OR CERTIFICATES: None Salary: $26.00 NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an “at will” colleague. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information about the property, please visit: *********************************************************

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

We are seeking an experienced bartender to join our team and provide exceptional guest service to our patrons. The ideal candidate should have a passion for mixology, be knowledgeable about various types of alcohol, and have excellent communication skills. As a bartender, you will be responsible for creating a welcoming atmosphere, preparing and serving drinks, maintaining inventory, and ensuring that the bar area is clean and well-stocked. Key Responsibilities Greet guests and provide a friendly, welcoming atmosphere Take orders from guests and make recommendations based on their preferences Prepare and serve alcoholic and non-alcoholic drinks according to guest specifications Ensure that the bar area is clean and well-stocked at all times Monitor inventory levels and order supplies as needed Handle cash and credit card transactions, and maintain an accurate cash drawer Adhere to all food and beverage regulations and laws Maintain a clean and organized work area Provide exceptional guest service and handle guest complaints in a professional manner Work with other bartenders and staff to ensure efficient bar operations Follow all safety procedures and guidelines Requirements Proven working experience as a bartender Excellent knowledge of mixing, garnishing, and serving drinks Strong communication and guest service skills Ability to multitask and work in a fast-paced environment Basic math and computer skills Knowledge of liquor laws, health and safety regulations Availability to work flexible hours, including nights, weekends, and holidays High school diploma or equivalent, additional education or training in hospitality or mixology is a plus If you have a passion for mixology, enjoy interacting with guests, and have a keen eye for detail, we encourage you to apply for this exciting opportunity as a bartender Compensation: $16.00 - $30.00 per hour Barrel & Boar BBQ Gastropub is a casual place for family and friends to enjoy finely crafted smoked meats, and southern Cuisine in a warm rustic setting. Barrel & Boar features a collection of low country flavors designed with local craft beers and finely crafted cocktails.

At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. Team Members serve our guests while gaining life experience that goes far beyond just serving a great product in a friendly and fun environment. We are looking for both full-time and part-time Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc. Responsibilities: * Greeting and serving guests with enthusiasm, courtesy, and hospitality * Serving in various kitchen roles while maintaining standards established for food safety, quality, and speed of service. * Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently. * Preparing food items for cooking. * Demonstrating knowledge of the brand, products, and promotions * Frying, baking, or cooking food items. * Ensuring guest complaints are resolved properly and swiftly * Assembling, wrapping, and packaging food for final assembly. * Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence. * Tracking and monitoring product hold times to ensure all products are served within quality and safety standards. * Responsibly managing and maintaining inventory and equipment. * Assisting in executing opening and/or closing procedures. * Communicating clearly with guests, fellow team members, and leaders. * Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean. * Maintaining consistent attendance and punctuality. Requirements * Ability to handle multiple tasks at once. * Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed. * Ability to work in a fast-paced environment. * Positive attitude * Team-oriented, adaptable, dependable, and strong work ethic. * Ability to communicate effectively with guests and team members. * Treats others with honor, dignity, and respect. Benefits * Sick time or paid leave in jurisdictions where mandated * Excellent career advancement opportunities * Remarkable Futures Scholarship opportunities * 100% Employer-paid Employee Assistance Program for Team Members and their Dependents * Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents * Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction * 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period * Free meal benefits based on scheduled hours * Closed on Sundays This job posting is for an opportunity with COR Restaurant Services, LLC ("COR Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an equal opportunity employer and does not discriminate in employment decisions based upon any status, classification, or factor protected by federal, state, or local law. COR Services will make reasonable accommodation(s) for qualified individuals with a disability and for sincerely held religious beliefs in accordance with all legal requirements. Any applicant requiring a reasonable accommodation should contact the hiring manager. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary As a Cook 2, you are responsible for the set-up, food preparation, and organization of your workstation, ensuring high standards of food quality and presentation. Your role includes maintaining cleanliness and sanitation, overseeing the production of food and beverage items, and managing the closing and storage processes. You will work closely with Cook 1 and Cook 3 team members, coordinating to ensure smooth kitchen operations and consistent adherence to quality standards. This junior-level position requires understanding of culinary techniques and the ability to take on more complex tasks and responsibilities compared to the Cook 1 role, while supporting the leadership and advanced skills of Cook 3. Reporting Structure Reports to the Kitchen Manager, Sous Chef or Executive Chef Day-to-Day Responsible for set-up, execution of daily prep, and organization of your workstation. Prepare and store all food items necessary for your station, adhering to Invited. Maintain proper cooking techniques and consistent preparation and presentation of daily specials, salads, entrees, and other menu items as designated by Chef(s). Prepare or assist in preparing complete meals, including soups, meats, gravies, vegetables, desserts, salads, and baked goods. Receive and store goods purchased by kitchen as requested. Manage items used by others, such as condiments, dressings, salsa, and soups. Maintain cleanliness and sanitation of your work area and the kitchen, including equipment, counters, tools, waste areas, etc. Assist in the cleaning of kitchen areas, general maintenance of equipment, and inventory control. Communicate with the Executive Chef or Sous Chef regarding special product needs or issues with food quality or presentation. Assist in menu planning, recipe development, and testing products. May assist in preparing and serving meals tailored to specific dietary needs or restrictions. May be required to prepare complete meals for small groups or special events. May take charge of a shift in absence of Sous Chef or Cook 3. Assist in supervising and instructing Cook 1 and other team members as necessary. May be responsible for checking supplies and groceries received in work area. Interact professionally with members and guests, accommodating changes and last-minute requests as needed. Support fellow employees and contribute to a positive team environment. Be proactive in assisting members and guests ensuring delivery of the 3-steps of service. Address and resolve member and guest complaints professionally, notifying management of issues and practicing effective service recovery. Complete additional duties as assigned by management. Additional Duties Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. Wear a clean, neat uniform that meets club standards. About You Preferred High school diploma or equivalent. A minimum of 4 years of experience in the kitchen environment. Valid Food Handler Certifications as required by state and city regulations. Strong communication skills with the ability to follow instructions accurately. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Able to lift, carry, push, and pull up to 100 lbs. occasionally. Effective communication skills, including talking and hearing, with sufficient visual acuity. Primary Tools/Equipment Kitchen knives (1-5 lbs.) Pots, pans, and other food storage containers (5 - 50 lbs.) Work Schedule Attendance requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Stylist in Training Job Description The Stylist in Training position is a temporary role that will give an individual the opportunity to explore how the salon operates including but not limited to the Brand Standards. The SIT will play an important role in ensuring all guests are satisfied. By the end of the job The Stylist in Training should have a thorough knowledge of our location, menu/pricing, products, and hours of operation and can communicate this information to guests in person and over the phone. If the SIT obtains their license and can demonstrate proficiency in the duties of the role, the SIT will be invited to interview for a permanent stylist position. Essential Functions - * Prepare for promotion to Stylist. * Answer the phone with a friendly greeting. * Deliver information clearly and cordially. * Greet guests cheerfully and explain the menu services. * Estimate wait times and encourage guests to wait or return as appropriate. * Work the leased line to promote salon and services * Achieve established retail goals by interacting with customers shopping for retail only. * Recommend additional services and products to guests. * Operate the POS, accept payment, give change, and provide receipts. * Listen attentively to guest complaints and refer them to the manager. * Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests. * Assist with Salon duties. * Label and stock retail products. * Work independently. * Shadow current Stylists to learn how to effectively perform services * Watch training videos * Perform supervised services on Models where allowable * Attend salon meetings Qualifications - * Must obtain a valid cosmetology license within 90 days of hire in your state. * Strong guest service skills. * Good communication skills. * Basic reading, writing, and mathematical skills. * Computer knowledge including but not limited to point-of-sale systems * Professional appearance and presence. * Ability to travel to work and arrive on time for your scheduled hours. * Ability to work a flexible shift including nights and weekends. Physical Requirements - The physical demands must be met by an employee to successfully perform the essential duties of this role. * Ability to effectively communicate with team, peers, supervisors and support partners. * Ability to effectively communicate with guests regarding services offered and requested, as well as the ability to understand guest needs and desires of such services. * Visual observation of guest's hair, including close vision, color vision and the ability to adjust focus. * Frequent standing and walking for long periods of time. * Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent waving solutions, straightening solutions, shampoos, conditioners, hair spray and guest's perfume. * Continuous repetitive movement with fingers, hands, wrists and arms to perform various services. * Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change collateral and maintain station. * Occasional lifting of items up to 50 lbs. including pushing/pulling of styling chair. * Ability to reach shoulder level and above to stock shelves and retrieve product/supplies from cupboards and shelves. * Ability to twist and bend to sweep hair off the floor after each service. * Ability to travel when needed for training and possibly between salon locations. Pay Rate Varies by Location

SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Quarterly Bonus Get Paid $ to Refer your Friends* RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work * Paid time off - vacation and sick* Medical, Dental and Vision Options* 401K match (21 and older) Flexible schedules in a fun, family friendly, team environment Employee Assistance Program Fast track for career opportunities\ Free uniform *Eligibility based off of time in position and average hours worked *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location. Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees Promote a fun and positive work environment Develop future leaders for the company Manage the effectiveness of people focused processes and systems Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training Reward and recognize employee performance that exceeds company standards Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit Resolve all employee relations issues with the assistance of the DO/SDO and HRBP Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Facilitate routine management communication Manage the businesses spends through allocations and usage of company declining budget Manage COGS through PAR ordering management, inventory, and FIFO reporting Manage spending in accounts cleaning, small wares, and operating costs Follow and ensures company cash policies to ensure minimal losses through theft or shortages Build sales through community involvement and improvement of FSC operations within the unit Manage labor cost through effective wages within the hourly minimums in accordance to state laws Participate in P&L reviews with SDO and DO Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed Manage local store marketing programs as assigned Restaurant General Manager Requirements 1-2 years of Restaurant General Manager experience in restaurants Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************

Job Title: Front Desk Associate Reports To: Assistant General Manager FLSA Status: Non-Exempt Summary: The Front Desk Associate is responsible for ensuring guests are checked in and out of the hotel while answering any questions or concerns guests or visitors may have. Essential Duties and Responsibilities: Processes guest check-in and check-out in a professional, hospitable, and friendly manner Enforces and executes all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing Delivers all guest messages, mail, and packages in a timely manner Greets persons entering establishment immediately and directs or escorts them to specific destinations Operates front desk equipment including but not limited to: Switchboard and PMS. Operates all ADA Compliant devices including pool lift and TTY accessibility suitcase Maintains consistent communication especially with all departments Completes necessary shift paperwork and ensures accuracy on shift checklist, log book, courtesy call back log, bank/shift sign-over, adjustment log, vendor log, and all other forms, reports or checklists assigned Closes guest accounts at time of check out and assures satisfaction Research and attempt to resolve guest complaints or problems within the established guidelines Assists with cleaning up the lobby and monitoring the breakfast bar Performs an average score of at least 6 on two test calls per quarter if tested Produces 2 potential sales leads through internet research each week Completes coaching calls as required Stocks and maintains product inventories for Suite Shop/Market Performs all other duties as may be assigned Competencies: Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments. Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. Computer and Equipment Skills: General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus. Must be able to operate a calculator, fax, and printer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling,

Job Description Supervisor PT Hourly Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure. Job Summary: The Supervisor position assists the Operations Managers and General Manager with real-time operations that facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. Key Responsibilities: Daily responsibilities are: Assist managers in overseeing the daily operations of all crew at your facility See that standups meetings pre-shift are completed Document attendance issues following attendance policy Ensure inspections are completed. Problems must be tagged, report & follow-up Verify that the park is clean. Delegate cleaning duties to team members Timekeeping - Approve times. Ensure that management staff at your facility are approving clock-in/out punches each shift. This must be done each shift. Complete daily schedule template the previous day to ensure all positions are covered Assess team and move crew around as needed Assess team for training and re-training needs Field guest complaints Incident Reports Assist Operations Managers in completion of guest and team member incident reports as needed Help Manager ensure reports are completed and turned in within 24 hours Ensure team members who are injured are retrained if that was the cause If team member needs medical attention call Safety Manager immediately Work alongside crew as needed. Fill in for brakes as needed Perform other duties and responsibilities as required or requested. Schedule crew members for your designated location Ongoing responsibilities are: Support GMs goal of ensuring team meets or exceeds turn over times Assist with ride audits if needed. Retrain/coach as needed Update standup meeting info. Communicate to other operations managers if something is added or changed Ensure facility is well maintained. Notify GM is something needs to be fixed. Supervisory Responsibility This position assists Operations Managers and General Manager in managing all employees of the department and is responsible for leadership, performance management and retention of crew members within its department. Physical Demands The physical demands described here are representative of those that must be met by a crew member to successfully perform the essential functions of this job. While performing the duties of this job, the crew member is regularly required to talk or hear. The employee frequently is required to stand; walk; bend; use hands to handle, or feel; and reach with hands and arms. Could lift at times up to 50lbs. Education: High School diploma or GED equivalent required Position Type/Expected Hours of Work This is a part-time position and hours of work and days are determined by the General Manager. Evenings, weekends and some holidays are required as job duties demand. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!

This position will exemplify Our Purpose, Vision, and Guiding Principles. Provides strategic/tactical leadership in the development/implementation of programs, policies, procedures and initiatives in the areas of food safety, quality, regulatory compliance, environmental health & safety. Responsible for mentoring company/franchisees in the areas of vendor reviews, product module reviews, minimizing financial losses related to accidents and injuries. Identify opportunities to improve operational performance, minimize liabilities, ensure compliance with food safety & environmental legislation while protecting our most asset, our Denny's name and people. Essential Functions (Key Responsibilities) Provide strategic guidance on safety procedures and policies. Ensure validation compliance to all safety programs and development of a true safety and compliance culture. Train and educate on all safety programs, discuss all Area/Regional results and performance trends. Meeting with and counseling franchisees/company leaders and reporting. Create a positive, competitive atmosphere to change behaviors and improve results. Provide appropriate operational support/follow-up to ensure opportunities for improvement are identified and corrected. Work with outside agencies (e.g., federal, state and local law enforcement, etc.) as necessary. The individual will be a liaison working with Franchisees/Company Field Leaders, Learning & Development, Operations Excellence, and with other teammates to develop and implement E-Learning in Food Safety & Safety Modules/Programs. Advise company/franchise Operations regarding monitoring/maintaining programs for compliance with state, federal and OSHA requirements. Counsel Franchisees/company leaders to work with Risk Management, Operations and Health Departments regarding communicable diseases, outbreaks, and local/state protocols. Coach, teach and support leaders on all levels regarding brand standards, regulatory rules/regulations, safety and operating procedures. Develop key escalation processes related to trending of hotline calls/complaints (products, equipment, regulatory & OSHA requirements) and requests from the field. Follow up and gather information/data on calls from Operations, 3rd party auditing vendors, health departments, guests and work as a liaison, to ensure brand Food Safety/HACCP standards are met in all restaurants. Attain information/facts needed regarding allegations of foodborne illnesses, safety, issues/trends in restaurants and follow-up with Franchisees/Company Operations as appropriate. Advise all investigations and resolutions comply with applicable federal, state and local laws, as well as company policies. Investigate and assist with administrative hearings & fines related to restaurant. Work with Operations and an appropriate vendor regarding reported pest activity via 3rd party audit, Guest Complaints, and Health Inspections. Oversee the compliance of Cook's/Server's (Food Chart and Quick Reference) guides sent to the restaurants. Oversee the compliance of key areas of the business such as Cook and Server Prep/Pull Charts, Manager Logbook and Walk Through/Temperature Book annually, review with OBAC/Franchisees/Company Leaders. Develop guidelines for Brand Standards/HACCP manual, Menu HACCP for all new products. Support Core Menu updates/changes, Module resources, recipe cards and assist with Product Development for food safety and brand standards compliance. Develop/Revise Food Safety Audit form and Food Safety Resource Guide for traditional and non-traditional restaurants. Counsel franchisees in completing the food safety section of plan reviews for permitting purposes. Contact for Restaurant Food Safety & EHS. Actively participate on Operational BAC committees. Implement the current FDA Food Code to meet or exceed Denny's Brand Standards. Collaborate with cross functional departments to ensure food safety, cleanliness, environmental health & safety and brand standards are in place that meet or exceed regulatory rules and regulations. Analyze behaviors and trends in company restaurants and develop strategies for execution and improvement. Attend area/regional meetings to share up-to-date information, trend reporting, results and delineate corrective actions needed as a team for improvements. Teach/coach/update field leaders (DMs/FBCs/RDFOs) through communications addressing actions with solutions. Other duties as assigned Education and Experience Requirements Education: Bachelor's degree in food science, microbiology or a related field. Master's degree preferred. Food Safety Certified Manager certification. Instructor/Proctor status preferred. Certified Professional Food Safety (CP-FS) preferred. Experience: Minimum experience 10 years' experience within food safety, minimally 5 years supporting/overseeing restaurant food safety programs Experience with OSHA issues Previous franchise operations support experience a plus. Minimum 5+ years managing salaried individuals Required Knowledge and Skills Ability to communicate and interact effectively with restaurant personnel/field leaders/regulatory inspectors/supervisors/state directors. Proven management experience and leadership skills. Ability to handle/manage rapidly changing priorities in a changing environment with a sense of urgency. Excellent planning/organizational skills with the ability to work independently. Results oriented leader that possesses strong influencing skills and proven ability to overcome objections and communicate complex/controversial decisions. Strategic thinking and agility: Ability to develop long term plans and outlooks to meet business needs and demands while also challenging status quo Stakeholder management: Ability to work with key operation leaders and executive leaders to drive FSQA strategic priorities Creative and business mindset: Able to drive business results outside of FSQA by adding value to profit generating activities Job Travel: minimum 50-75% mostly domestic Location: Remote should be close to large airport, if possible, in the eastern or central time zone (ATL, CLT, DFW, ORD, MCO, DTW etc.) The typical pay range for this role is: Minimum:$128,000.00 - Maximum:$176,000.00 Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience. Denny's, Inc. is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. Applicants requiring reasonable accommodation for any part of the application process should contact ************. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION. Denny's, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at ************ or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.

The Remote Outlet Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Train all associates in the remote outlets and snack bars to perform their job duties to meet or exceed performance objectives for their position; provide tools and supplies needed. 2. Evaluate and directs personnel, provide disciplinary action when needed. 3. Ensure that all products served meet the established specifications and standards. 4. Participate in weekly management meeting. 5. Maintain constant control of situations in the restaurant including handling guest complaints, handling employee complaints, and other problems that are encountered. 6. Report any incidents to appropriate Supervisors. 7. Assure prompt, professional service to all guests. 8. Responsible for approaching tables and speaking with guests to obtain feedback about dining experience. 9. Handle administrative duties such as scheduling, payroll, filing, personnel maintenance and HR issues. 10. Advise the Remote Outlet Manager of daily problems and needs; utilize all available resources to maximize profits. 11. Complete daily reports including Daily Manager Report and any Incident Reports. 12. Prepare necessary paperwork, ordering of supplies and equipment needed for an efficient customer oriented operation. 13. Communicate regularly with associates and keep them informed on all Casino Activities and events. Act as a liaison between management and associates. 14. Ensure that staff behavior and appearance are in compliance with established standards. 15. Share accountability for achieving cost goals, labor and expenses. 16. Evaluate staff performance on a ninety (90) day and annual basis. 17. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 18. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 19. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 20. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 21. Attend all necessary meetings. 22. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: 1. Must demonstrate leadership, fairness, and sensibility to the customers and employees. 2. Must possess ability to instill a sense of pride and personal responsibility in subordinates. Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school Diploma or its equivalent required. 3. Two-year Associate's degree or Bachelor's degree from a four-year college preferred. 4. Previous customer service experience required. 5. Minimum two (2) years food and beverage supervisory experience. 6. Must have general knowledge of all phases of full service dining. 7. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. 8. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino; lift and carry up to thirty (30) pounds. 2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate:$21.35 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori. For more information about the property, please visit: ****************************************************** The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards. RESPONSIBILITIES AND JOB DUTIES: Telephone Sales Agent: Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important. Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy. Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly. Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery. Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate. Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Perform other duties as requested, such as special guest requests. Report to duty as scheduled by direct supervisor according to operating hours. Be fully versed in all service standards. Server: Knowledge of menu, as well as following setup procedures. Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards. Putting together a weekly order sheet of all items needed for the week. Cleaning and maintaining a well-organized storeroom. Properly rotating all stock items both in the storeroom as well as the carts. Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef. Completing a guest room security check list. This will ensure that no rooms are left open. Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key. Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality. Attending all department meetings as well as all colleague meetings. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Other duties as assigned by direct supervisor. PHYSICAL DEMANDS: Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers. Requires the ability to lift and carry objects weighing up to 50 pounds. Standing for 90% of work shift is required SPECIAL SKILLS REQUIRED: Must have basic knowledge of food and beverages preparation. Basic knowledge of POS systems, i.e. Micros. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to read, speak and understand the English language in order to communicate with guests and other staff members. Ability to remember and promote the variety of menu items. Ability to work stand and work in confined spaces for long periods of time. Ability to operate beverage equipment: coffeemaker, iced tea machine, etc. EDUCATION REQUIRED: Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE REQUIRED: Prior Food and Beverage experience required. Room Service experience in a luxury hotel preferred. LICENSES OR CERTIFICATES: TIPS certification a plus. Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred. Rate of pay: $27.20 per hour EOE, including disability/vets