Top 20 companies that use Guest Satisfaction

2. Hersha Hospitality

Most common skills for Hersha Hospitality:

• Technical Issues
• Expense Reports
• Plumbing
• Guest Rooms
• VIP
• Drill Press

3. Altes LLC

Most common skills for Altes LLC:

• Fryers
• Real Estate
• Investor Relations
• Strategic Plan
• ERP
• Windows NT

4. Highgate Hotels

How Highgate Hotels uses Guest Satisfaction:

• Assume a pivotal role in each and every logistical operation relating directly and indirectly to overall guest satisfaction.
• Exceeded guest satisfaction, physical, service condition, sleep quality and problem resolution score comparing to 2015 and 2016.

Most common skills for Highgate Hotels:

• Cleanliness
• PET
• Guest Satisfaction
• Beverage Operations
• Revenue Management
• Database Management

5. Marriott International

How Marriott International uses Guest Satisfaction:

• Provided exceptional concierge service for guests and communicated to all departments of the hotel to facilitate efficiency and guest satisfaction.
• Facilitated team meetings to improve guest satisfaction and boost employee moral resulting in positive reputation and feedback for the hotel.
• Produced and distributed daily customer reports, ensuring guest satisfaction.

Most common skills for Marriott International:

• Marriott
• Guest Satisfaction
• Customer Service
• Front Desk
• Reservations
• Inbound Calls

6. Baskin-Robbins

Most common skills for Baskin-Robbins:

• Ice Cream
• Customer Complaints
• Customer Orders
• POS
• Customer Service
• Bank Deposits

7. Taco Bell

How Taco Bell uses Guest Satisfaction:

• Provided outstanding results in guest satisfaction, operations excellence and financial performance.

Most common skills for Taco Bell:

• Food Orders
• Customer Orders
• Food Preparation
• Customer Complaints
• Customer Service
• POS

8. Long John Group

Most common skills for Long John Group:

• Food Preparation
• Safety Standards
• Cash Control
• Bank Deposits
• Management
• Food Quality

9. Hilton

How Hilton uses Guest Satisfaction:

• Monitored product quality and guest satisfaction.
• Supervised 20 employees to ensure all corporate guidelines followed to maximize guest satisfaction.
• Rated #1 HGI property in Midwest Region in a recent of Hilton SALT surveys of guest satisfaction.

Most common skills for Hilton:

• Front Desk
• Customer Service
• Guest Satisfaction
• Guest Rooms
• Guest Complaints
• Reservations

10. Logan's Roadhouse

How Logan's Roadhouse uses Guest Satisfaction:

• Maintained guest satisfaction as I did manager to table visits on a regular basis.
• Ensured outstanding guest satisfaction through constant training and retraining of staff with an emphasis on prompt, detail oriented service.
• Achieve and maintain guest satisfaction while keeping a clean and organized work environment and following company policy and procedure

Most common skills for Logan's Roadhouse:

• POS
• Guest Satisfaction
• Customer Service
• Cleanliness
• FOH
• Customer Complaints

11. Ruby Tuesday

How Ruby Tuesday uses Guest Satisfaction:

• Provided excellent table service and fostered guest satisfaction in fast-paced restaurant environment.
• Maintained extraordinary guest satisfaction during their dining experience, while providing superior customer service.
• Provided excellent table service and fostered guest satisfaction in fast-paced restaurant and bar

Most common skills for Ruby Tuesday:

• Food Orders
• Customer Service
• Food Preparation
• Guest Complaints
• Ruby
• Cleanliness

12. Denny's

How Denny's uses Guest Satisfaction:

• Investigated and ensured guest satisfaction through directing operational execution of proper service in a clean and pleasant environment.
• Developed great hospitality and customer relations skills to guarantee maximum guest satisfaction and a quality work environment.
• Support VP, Director and Franchise Business Leaders in training initiatives to promote sales and guest satisfaction.

Most common skills for Denny's:

• Food Preparation
• Financial Transactions
• POS
• Drink Orders
• Food Handling
• Food Orders

13. Perkins Restaurant & Bakery

How Perkins Restaurant & Bakery uses Guest Satisfaction:

• Responded positively to guest inquiries and concerns to ensure complete guest satisfaction and solidify guest relations.
• Organized schedules and staffing requirements to ensure maximum guest satisfaction.

Most common skills for Perkins Restaurant & Bakery:

• Excellent Guest
• Inventory Control
• Food Orders
• Cleanliness
• Customer Complaints
• POS

14. Red Lobster

How Red Lobster uses Guest Satisfaction:

• Communicated and organized all food orders and running food to ensure the highest guest satisfaction.
• Helped ensure the tools and processes for training were in place to achieve top guest satisfaction results through our restaurant survey.
• Worked as a team with management, other trainers and fellow employees to increase employee and guest satisfaction.

Most common skills for Red Lobster:

• Cleanliness
• Guest Satisfaction
• Customer Service
• Food Preparation
• Excellent Guest
• POS

15. Texas Roadhouse

How Texas Roadhouse uses Guest Satisfaction:

• Coordinated guest management to enhance guest satisfaction.
• Trained in all aspects of restaurant management, and, as required, managed guest satisfaction table visits and guest recovery.
• Reorganized serving methods, improved delivery time and guest satisfaction.

Most common skills for Texas Roadhouse:

• Quality Customer Service
• Food Preparation
• Customer Service
• Food Handling
• Cleanliness
• FOH

16. Goodyear

Most common skills for Goodyear:

• Oil Changes
• Water Pumps
• Continuous Improvement
• Process Improvement
• Technical Support
• Preventative Maintenance

17. Aimbridge Hospitality

Most common skills for Aimbridge Hospitality:

• Property Management System
• Dishwashers
• RFP
• Client Relationships
• Financial Transactions
• Room Assignments

18. Arby's

How Arby's uses Guest Satisfaction:

• Assisted my General Manager in running my own positive/proficient staff by assuring all guest satisfaction
• Cut food and labor costs by 10% while increasing sales, food, service quality and guest satisfaction.

Most common skills for Arby's:

• Customer Service
• Food Orders
• Customer Orders
• Food Preparation
• Cash Drawers
• Math

19. Aramark

How Aramark uses Guest Satisfaction:

• Provide excellent table service and fostered guest satisfaction during fast-paced events.
• Increased guest satisfaction and guest engagement.
• Ensured guest satisfaction by maintaining a clean and organized workstation for students and faculty.

Most common skills for Aramark:

• Customer Service
• Food Service
• Food Preparation
• Inventory Control
• Cleanliness
• Culinary

20. Sonesta Hotels

How Sonesta Hotels uses Guest Satisfaction:

• Monitored guest experience, touched tables, handled guest comments and performed service recoveries if necessary to ensure ultimate guest satisfaction.
• Monitored and recorded guest satisfaction scores.

Most common skills for Sonesta Hotels:

• Culinary
• Micros
• Cleanliness
• Guest Satisfaction
• Sales Associates
• Project Scope