Post job

Top 20 companies that use Guest Service

Companies that use guest service include Hilton, Target, Buckle, and several other companies.

What companies use Guest Service the most?

1. Hilton

Zippia score 4.5

How Hilton uses Guest Service:

  • Supervised staff: Assistant Front Office Manager, Front Office Supervisor, Guest Service Agents, Bellmen, and Night Auditors.
  • Improved Hotel Guest Service Scores by reviewing guests comments with staff and addressing issues with all departments.
  • Provide excellent guest service to each and every person who enters the hotel.

Most common skills for Hilton:

  • Front Desk
  • Customer Service
  • Guest Satisfaction
  • Guest Rooms
  • Guest Complaints
  • Reservations

2. Target

Zippia score 4.5

How Target uses Guest Service:

  • Model and drive proactive guest service by approaching each guest and asking, Can I Help You Find Something.
  • Provided great guest service utilizing bilingual abilities.
  • Cross trained as store operator, customer service department, cashier, and guest service for exchanges or returns.

Most common skills for Target:

  • Sales Floor
  • Guest Service
  • Customer Service
  • Front End
  • Drive Sales
  • Stock Shelves

3. Buckle

Zippia score 4.0

Most common skills for Buckle:

  • Sales Floor
  • Product Knowledge
  • Conference Calls
  • Leadership
  • Customer Service
  • Customer Inquiries

4. McDonald's

Zippia score 4.4

How McDonald's uses Guest Service:

  • Promoted again to the Assistant Guest Services manager in Sept. 2009.
  • Handled all guest service responsiblities.
  • Managed trainers, Guest Services Dept, People Dept, and Sales.

Most common skills for McDonald's:

  • Customer Complaints
  • Customer Service
  • Food Preparation
  • Cleanliness
  • Customer Orders
  • POS

5. Ulta Beauty

Zippia score 4.3

How Ulta Beauty uses Guest Service:

  • Focused on delivering superior guest service and demonstrating the highest level of professionalism when interacting with internal and external guests.
  • Coached and developed new and existing employees with brand education and guest service standards.
  • Drive store's overall performance while foster superior guest service while tracking, analyzing and leveraging customer feedback.

Most common skills for Ulta Beauty:

  • Sales Floor
  • Customer Service
  • Product Knowledge
  • POS
  • Skin Care
  • Retail Sales

6. Aimbridge Hospitality

Zippia score 4.6

Most common skills for Aimbridge Hospitality:

  • Property Management System
  • Dishwashers
  • RFP
  • Client Relationships
  • Financial Transactions
  • Room Assignments

7. Vail Resorts

Zippia score 4.0

How Vail Resorts uses Guest Service:

  • Provided excellent guest service whenever needed.
  • Snow work, complete daily log, guest services
  • Maintained guest service scores in the high 90s.

Most common skills for Vail Resorts:

  • Perform Routine Maintenance
  • Guest Service
  • Customer Service
  • Learning Environment
  • Product Quality
  • Learning Styles

8. Dunkin Brands

Zippia score 4.3

Most common skills for Dunkin Brands:

  • POS
  • Data Analysis
  • Event Strategy
  • Creative Development
  • Integrated Marketing
  • Balance Sheet

9. Lowes Foods

Zippia score 4.2

How Lowes Foods uses Guest Service:

  • Assist Director, Guest Services with day to day operations of the Guest Services Call Center and other tasks as assigned.
  • Facilitate grand openings of new stores; develop Guest Service & Assistant Guest Service Managers.

Most common skills for Lowes Foods:

  • Customer Service
  • Sales Floor
  • Bank Deposits
  • Front End
  • Service Desk
  • Customer Complaints

10. Taco Bell

Zippia score 4.2

How Taco Bell uses Guest Service:

  • Provided excellent personal guest service.
  • Oversee employee relations, staffing, and deployment while providing excellent guest service.
  • Foster an environment in which guests enjoy extraordinary levels of guest service and employees are motivated to deliver top performance.

Most common skills for Taco Bell:

  • Food Orders
  • Customer Orders
  • Food Preparation
  • Customer Complaints
  • Customer Service
  • POS

11. francesca's

Zippia score 4.0

How francesca's uses Guest Service:

  • Developed a strong new emphasis on guest services, products, and visualization.

Most common skills for francesca's:

  • Sales Associates
  • Sales Floor
  • Conference Calls
  • Customer Service
  • Bank Deposits
  • Sales Plan

12. Alex Lee

Zippia score 4.4

Most common skills for Alex Lee:

  • HR
  • Product Design
  • Open Positions

13. Nothing Bundt Cakes

Zippia score 3.7

Most common skills for Nothing Bundt Cakes:

  • POS
  • Customer Satisfaction
  • Food Safety
  • Vendor Relations
  • Mix Ingredients
  • Customer Accounts

14. Buffalo Wild Wings

Zippia score 4.3

How Buffalo Wild Wings uses Guest Service:

  • Provide fast and efficient guest service while being accurate and handling cash with a shared till.
  • Provide excellent guest service quickly and efficiently.
  • Assisted in back-up for the registers and guest services when areas were overwhelmed.

Most common skills for Buffalo Wild Wings:

  • POS
  • Food Orders
  • To-Go Orders
  • Greeting Guests
  • Guest Satisfaction
  • Quality Standards

15. Bowlero

Zippia score 3.6

Most common skills for Bowlero:

  • Front Desk
  • Cash Handling
  • Garnishing
  • Reservations
  • Food Orders
  • Customer Service

16. Regal Cinemas Corp

Zippia score 4.4

How Regal Cinemas Corp uses Guest Service:

  • Worked as a Guest Services representative interacting with the customers, answering guest questions, and phones assisting customer's needs.

Most common skills for Regal Cinemas Corp:

  • Customer Service
  • Ticket Sales
  • Cleanliness
  • Customer Complaints
  • Cash Registers
  • Crowd Control

17. Burger King

Zippia score 4.5

How Burger King uses Guest Service:

  • Supervised daily store operations to ensure profitability through guest services, store presentation, time management and maintaining /controlling inventory.

Most common skills for Burger King:

  • Customer Service
  • Customer Orders
  • Food Preparation
  • Fryers
  • Cash Control
  • Customer Complaints

18. Marriott International

Zippia score 4.6

How Marriott International uses Guest Service:

  • Front Office Trainer/Guest Services Agent Marriott International
  • Volunteered to temporarily fill position of Guest Services Supervisor.
  • Supervised staffing levels to ensure that guest service, operational needs, and financial objectives were met.

Most common skills for Marriott International:

  • Marriott
  • Guest Satisfaction
  • Customer Service
  • Front Desk
  • Reservations
  • Inbound Calls

19. Long John Group

Zippia score 3.8

Most common skills for Long John Group:

  • Food Preparation
  • Safety Standards
  • Cash Control
  • Bank Deposits
  • Management
  • Food Quality

20. Smashburger

Zippia score 4.5

Most common skills for Smashburger:

  • Food Preparation
  • POS
  • Fire Protection
  • Customer Orders
  • Clean Kitchen
  • Food Orders

Other skills