Remote VP, Provider Growth - Scale Cardiovascular Care
Chamber Cardio
Remote job
A healthcare organization is seeking a VP/Director of Provider Growth to lead provider recruitment and sales strategy across the United States. The ideal candidate will have extensive experience in healthcare sales, particularly with health systems and integrated networks. This key leadership role requires strategic thinking, team development, and a deep understanding of provider economics. The position is remote with necessary travel to practice sites. #J-18808-Ljbffr$139k-213k yearly est. 6d agoCerner Oncology Scheduler
CSI Companies
Remote job
CSI Companies is seeking a Cerner Oncology Scheduler to work with one of our top healthcare clients! Training: 2-weeks onsite training in South Bend, IN Expenses: Travel expenses are reimbursed Type: 100% Remote after training Duration: 3+ Month Contract Pay: $30 - $40/hour W2 Description: Summary: The Cerner Oncology Scheduler will provide staff augmentation support to maintain operational volumes across a high-volume outpatient oncology infusion center, medical oncology clinic, and gynecologic oncology center. This role is critical to ensuring continuity of care while the health system completes permanent hiring efforts. Schedulers will work directly within Oracle Health Scheduling Appointment Book to manage complex oncology scheduling workflows, including patient intake, insurance verification, referral review, ICD 10 diagnosis review, treatment authorizations, orders, infusion appointments, provider visits, and coordinated multi-appointment care. Key Responsibilities: Interact directly with oncology patients. Complete all operational patient intake tasks such as insurance verification, management of authorizations, referral management, and patient registrations. Schedule outpatient oncology appointments using Oracle Health Scheduling Appointment Book, including: Medical oncology clinic visits Infusion appointments Gynecologic oncology visits Multi-visit and multi-resource appointment coordination Accurately manage provider templates, infusion chair availability, and resource constraints Coordinate care across clinics, infusion services, and ancillary departments Apply oncology-specific scheduling rules, sequencing, and timing requirements Communicate effectively with clinical teams, patients, and leadership regarding scheduling needs Support operational throughput and access goals during staffing shortages Adhere to organizational scheduling policies, workflows, and escalation paths Required Qualifications Minimum 2 years of hands-on experience scheduling oncology patients in Cerner Demonstrated proficiency with Oracle Health CPM ambulatory specialist scheduling & Scheduling Appointment Book oncology infusion center scheduling. Experience supporting outpatient oncology environments (medical oncology, infusion, and/or gynecologic oncology) Strong understanding of the complexities and sequencing of oncology appointments Ability to work independently with minimal ramp-up after onboarding Willingness to travel onsite to Indiana for initial onboarding period Preferred Qualifications Experience in high-volume oncology infusion centers Familiarity with oncology operational metrics (access, utilization, chair time optimization) Prior contract or staff augmentation experience in healthcare settings$30-40 hourly 1d agoStrategic Healthcare Key Account Leader (Remote)
B. Braun Melsungen AG
Remote job
A leading healthcare company is seeking a Key Account Director to drive profitable sales growth within large healthcare networks. The role involves developing strategic customer relationships, negotiating with health systems, and executing sales plans. Ideal candidates will have a strong track record in sales/marketing management and expertise in navigating healthcare systems. This remote position offers competitive compensation and benefits including healthcare, a 401(k) plan, and tuition reimbursement. #J-18808-Ljbffr$102k-162k yearly est. 2d agoPharmacist, Remote - PRN
Cardinal Health
Remote job
This 100% remote position will support prescription processing for a Cardinal-owned specialty pharmacy. Schedule will be Monday through Friday, either daylight or evenings based on needs currently being assessed. An active Pharmacist License in the State of TN is required. _MMS Solutions, a division of Cardinal Health, is a specialty pharmacy serving nephrology physician offices and clinics. Located in La Vergne, Tennessee, MMS Solutions is a full-service closed-door specialty pharmacy dedicated in dispensing renal-specific medications, nutritional's, and ancillary supply orders directly to the patient's_ _homes._ **Schedule: PRN, Flexible Schedule to cover business hours as needed between Monday-Friday 8:00am - 10:00pm CST** **Projected PRN-basis Hours per Week: 6 to 15 Hours per Week** **_What Health System Pharmacy contributes to Cardinal Health_** Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes. **_Job Summary_** The pharmacist in this role will provide prescription order entry, verification, and processing for medications specific to treating renal disease. **_Responsibilities_** + Applies expert knowledge of drugs and related protocols, to verify physician orders for medications using pharmacy information system. Checks drug and dose in relation to stated patient issue and addresses automated alerts from the system regarding drug type, dose, and other metrics. + Enter/validate medication orders in the client facility pharmacy information system via emulation capabilities + Prioritize based on time in queue and/or status of order (e.g. STAT orders) + Comply with State Board of Pharmacy rules and regulations, Remote Pharmacy Services policies and procedures and the client facility policies and procedures when performing pharmacist duties + Communicate professionally with colleagues, patients and healthcare providers. + Perform clarifications, interventions and provision of drug information and ensure all consults are accurate and complete + Answering the telephone and accepting a referring call + Obtain all initial state licensure required within the timeframe determined by the Remote Pharmacy Services Director and maintain said licensure in good standing + Assist with training and education of new team members and existing staff members as needed or assigned + Review orders entered by pharmacy technicians/clerks for accuracy and appropriateness (if applicable) + Attendance at staff meetings and/or training will be periodically required in addition to regularly scheduled staffing requirements + Complete all required training and competencies in a timely manner + Other tasks as assigned by management **_Qualifications_** + 1-2 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + TN Pharmacist License Required + May require vendor credentialing **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy Anticipated hourly range: $35.60 per hour - $58.81 per hour based on experience Bonus eligible: No Benefits: Paid Time Off, in compliance with applicable laws Application window anticipated to close: 2/1/2026 *if interested in opportunity, please submit application as soon as possible The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skill and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$35.6-58.8 hourly 5d agoStrategic Healthcare Key Accounts Director - Remote
B. Braun Melsungen AG
Remote job
A leading healthcare company is seeking a Key Account Director to drive profitable sales growth in Seattle, Washington. This remote role requires negotiating with health systems, preparing RFPs, and establishing strategic customer relationships. The ideal candidate will possess strong business acumen and a proven track record in sales strategy and management. Excellent benefits package is included, with a focus on innovative healthcare solutions and continuous improvement in patient care. #J-18808-Ljbffr$129k-215k yearly est. 2d agoSupport Patients as a Customer Care Specialist
Greater Philadelphia Health Action
Remote job
Customer Care Specialists: Make a Great Living, Help your Community As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us. Greater Philadelphia Health Action, Inc. is a Federally Qualified Health Center known to be the largest healthcare provider in the greater Philadelphia area. With joint-commission accredited Health Centers providing compassionate and affordable healthcare services throughout Philadelphia regardless of an individual's ability to pay. Due to unprecedented growth, we are presently seeking Customer Care Specialists to work at the Carl Moore Health Center location. With demonstrated performance, we offer an ability to work from home. Responsibilities include: Ability to quickly and accurately process incoming phone calls in a high-volume call center. Ability to navigate electronic systems to document and process customer requests Ability to actively listen, take questions and deliver feedback related to patient inquiries Ability to process requests following established protocols and workflows within a complex health system Ability to summarize, process, and task appropriately messages and complaints following established protocols and procedures Provide patients with accurate and timely health information services. Analyze a customer/patient's service needs and refer to other departments and sites for follow-up, as needed. Identify and escalate priority calls, appropriately and as needed. Promote GPHA's vision and mission to staff, patients and the public at large. Maintain confidentiality regarding patient/client and employee information. Requirements: High School Graduate or equivalent with a minimum of one year Call Center experience preferred. Prior health care experience is a plus, medical terminology, preferred. Good typing skills and computer experience is a must. Must be detail oriented and possess an ability to deal with people empathetically and effectively to obtain necessary health information. Possess the ability to remain calm during stress/emergency situations. Ability to work with a wide range of staff, patients, insurance companies and other health systems. Must be able to sit at a workstation for long period and be able to follow administrative practices, procedures and guidelines. Must have a clear speaking voice. Must be professional and cordial while answering the phone and handling patient requests. GPHA offers Great Pay, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, and Loan Forgiveness. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at ***************$27k-32k yearly est. Auto-Apply 21d agoUltrasound Resident Educator p/c
Ohiohealth
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The position is required to maintain accreditation either by AIUM or ACR for ultrasound reimbursement and quality control. It is necessary for the Supervision, teaching and evaluation of the core competencies of ultrasonography in (but not limited to) the Obstetrics and Gynecology Residency training program. This position is required to supervise and coordinate the teaching program on various OhioHealth campuses. **Responsibilities And Duties:** 60% - Update and maintain the Ultrasound training program for the OB/GYN residency program (and other residency programs as needed). Oversee and provide hands on instruction and guidance for all ob/gyn ultrasound procedures, to include Level 1 and !! OB Ultrasounds exams and GYN ultrasound exams. Train and supervise OB/GYN residents in the proper technique and principles in recognize normal anatomy and for detecting anatomical abnormalities. The evaluation of fetal well-being and the proper evaluation of the cervix via transvaginal probe imaging. Provide didactic and technical training to include various aspects of OB.GYNB ultrasound. Provider educational lectures on related ultrasound topics for resident and staff. Participation in weekly OB/GYN ultrsound didactics. Contribute to the evalation of the OB/GYN residents. 20% - Directs and supervises all aspects of ultrasonography teaching program as it relates to women's health patient care. Work collaboratively with Women's Health Center Clinic management to ensure patient care needs are met. 5% - Update and maintain the standard operating procedures for the OB/GYN department ultrasound in conjunction with medical/industry standards. 5% - Use of word processing programs for basic functions such as letter and report writing AND/OR use of spreadsheet software or other applications for basic functions such as: maintaining databases, writing simple reports, creating simple calculations. 4% - Establish and follow quality control standards in ultrasound and monitoring. Ensure compliance and documentation for the department of OB/GYN. Establish and maintain AIUM Accreditation for the OB/GYN clinic. Evaluate new equipment upon request and provide recommendations. 2% - Review and evaluate resident ultrasound examinations on the Labor and delivery unit for quality control and educational progress. 2% - Works in collaboratively with respective Regional Manager/Program Director and Director of Perinatal Education to assure adherence with CMS training standards, compliance with accreditation requirements relating to ultrasound care, developing and implementing practice policies and procedures. 2% - Maintains patient satisfaction and customer service by using listening techniques and excellent verbal skills. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** Associate's Degree (Required) ARDMS - American Registry for Diagnostic Medical Sonography Certification - American Registry for Diagnostic Medical Sonography, BLS - Basic Life Support - American Heart Association **Additional Job Description:** **SPECIALIZED KNOWLEDGE** + Registered by ARDMS in OB/GYN ultrasound. + Must hold a current BLS Certification Undergraduate degree secondary degree . + Minimum two (2) years Experience with Maternal Fetal Medicine. + Minimum ten (10) years OB/GYN ultrasound Experience. **Work Shift:** Day **Scheduled Weekly Hours :** As Needed **Department** DH GME OBGYN Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$57k-66k yearly est. 60d+ agoBiomedical Engineering Technician III
Ohio Health
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Under minimal supervision, the BMET III provides expert-level experience in the repair, installation, calibration and maintenance of sophisticated medical devices and support systems used in the delivery of healthcare. Including life-support and analytic devices as assigned by the Supervisor. Responsibilities And Duties: 1. 50% Performs preventative maintenance PM and electrical safety tests of all types of clinical devices, including life-support, highly complex medical devices and sophisticated mission critical networks. 2. 30% Performs corrective maintenance and calibrations on complex medical equipment. Leads installation projects, monitor third party repairs and may assign routine repairs to subordinates to monitor their trouble shooting skills. 3. 5% : Conducts in-services and training to end users on the proper maintenance and operation of medical devices. 4. 5% : Maintain accurate documentation to comply with regulatory standards. 5. 5% : Provide operational leadership to personnel and could serve as a temporary Supervisor. 6. 5% : Makes recommendations for capital purchases 7. : 8. : 9. : COMPLETION OF WITH PERCENT Minimum Qualifications: Associate's Degree (Required) Additional Job Description: Field of Study: Biomedical Engineering technology or equivalent related military training Years of experience: 4-6 yrs. experience SPECIALIZED KNOWLEDGE Anatomy & Physiology, Extended knowledge in networking systems and complex healthcare delivery systems. Competent in using diagnostic software and test devices used in the calibration of complex medical devices. DESIRED ATTRIBUTES Bachelors Degree of Applied Science in Biomedical Engineering Technology or equivalent related military training. AAMI certified and vendor certified for Life- support devices. Work Shift: Day Scheduled Weekly Hours : 40 Department Clinical Engineering Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$45k-57k yearly est. Auto-Apply 2d agoOperations Director VitalChart
VRC Companies
Remote job
Job DescriptionDescription: Director, New Business Implementations - Release of Information (ROI) The Director of New Business Implementations - Release of Information (ROI) is responsible for leading the successful onboarding, implementation, and go-live of new ROI clients across healthcare systems. This role provides strategic and operational leadership to ensure implementations are delivered on time, within scope, and in compliance with all regulatory, contractual, and quality standards. The Director serves as the primary bridge between Sales, Operations, IT, Compliance, and Client stakeholders to ensure a seamless transition from contract execution to steady-state operations. Key Responsibilities Implementation Leadership Own end-to-end implementation of new ROI business, from contract handoff through go-live and post-implementation stabilization. Develop and execute standardized implementation frameworks, timelines, and deliverables. Establish clear go-live criteria, transition plans, and handoff processes to operations. Proactively identify risks, dependencies, and gaps; drive mitigation strategies. Client & Stakeholder Management Serve as the executive implementation lead and escalation point for new ROI clients. Build trusted relationships with client leadership, HIM, Legal, Compliance, IT, and Revenue Cycle stakeholders. Facilitate implementation governance, status reporting, and executive updates. Ensure client expectations are clearly defined, documented, and met. Cross-Functional Coordination Partner closely with Sales, Client Success, Operations, IT, Training, Compliance, and Workforce Management. Ensure staffing models, hiring plans, and training schedules align with implementation timelines. Coordinate system access, portal setup, workflow configuration, and technology readiness. Oversee data migration, fax/portal conversions, and legacy vendor transitions as applicable. Compliance & Quality Ensure all implementations meet federal, state, and client-specific ROI regulations (HIPAA, state privacy laws, medical records retention, etc.). Partner with Compliance and Legal to validate workflows, authorizations, and release standards. Ensure audit readiness and quality controls are embedded prior to go-live. Operational Readiness & Transition Confirm staffing, training, SOPs, and tools are fully in place prior to go-live. Lead go-live execution, hypercare, and stabilization periods. Ensure a clean handoff to ongoing operations and client success teams. Capture lessons learned and continuously improve implementation processes. Team Leadership & Development Lead and develop an implementation team, including managers and project resources. Set performance expectations, provide coaching, and support professional growth. Foster a culture of accountability, collaboration, and client-focused execution. Reporting & Continuous Improvement Track implementation KPIs (timeline adherence, readiness, client satisfaction, issue resolution). Develop executive dashboards and post-implementation reviews. Drive process standardization and scalability as the business grows. Qualifications Required Bachelor's degree required; healthcare, business, or related field preferred. 8+ years of healthcare operations experience, with significant focus on Release of Information (ROI), HIM, or medical records. 5+ years leading large-scale implementations, transitions, or go-lives. Proven experience managing cross-functional teams and complex client implementations. Strong understanding of ROI workflows, compliance, and regulatory requirements. Exceptional communication, executive presence, and client-facing skills. Demonstrated ability to manage ambiguity, tight timelines, and high-visibility projects. Preferred Experience implementing ROI services within large health systems or IDNs. PMP or formal project management certification. Experience with ROI technology platforms, portals, and workflow automation. Change management or operational transformation experience. Key Competencies Strategic execution & operational discipline Client relationship management Risk management & problem solving Regulatory & compliance acumen Leadership, influence, and accountability Process design and continuous improvement Working Conditions Requires travel to client sites during implementation and go-live phases. Hybrid office or remote work environment depending on business needs. Requirements: See above$66k-118k yearly est. 13d agoSr. Epic Cadence/MyChart Consultant - Contract
Hummingbird Healthcare
Remote job
Hi. We're Hummingbird. We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary As a Sr. Epic Cadence/MyChart Consultant at Hummingbird, you will play a vital role in executing project tasks and deliverables across client engagements. For this project, you will be responsible for executing technical configuration in support of stakeholder-led specialty or enterprise decision tree builds, leveraging advanced expertise in workflow design and application analysis. You will provide support for complex scheduling workflows across Cadence and MyChart, help refine specialty standards by identifying improvement opportunities aligned with client-approved guidelines, and adhere to documentation best practices for build tracking, migrations, and testing. You will also deliver high-quality go-live and post-go-live support in alignment with Hummingbird expectations. Responsibilities Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship. FLSA Status: Exempt. Compensation: Negotiable rate. Benefits Eligible: Yes. Travel: No expected travel to start, but may be asked to travel up to 25%. Working Hours: Alignment with client work hours within the US (PST). Work Location: This position is remote. You must work from a location within the United States with consistent internet service. People Manager: No. Project Delivery Execute scoped Improve projects and SOW deliverables, ensuring adherence to project timelines and commitments. Complete project tasks and deliverables with attention to detail and quality. Collaborate effectively with cross-functional teams to overcome project challenges and achieve project objectives. Maintain clear project documentation for knowledge transfer and support. Contribute to Hummingbird implementation playbooks and tools. Perform Epic system configuration, workflow design, and other application analysis work when it aligns with areas of expertise and the needs of the project. Process Improvement & Optimization Coordinate improvement activities within your assigned workstream/project and collaborate with other workstreams to ensure alignment with project objectives. Analyze existing processes and workflows to identify areas for optimization and efficiency gains. Develop and implement improvement initiatives, leveraging best practices and industry standards. Engage with stakeholders to gather requirements, prioritize improvement opportunities, and gain buy-in for proposed changes. Monitor and evaluate the effectiveness of implemented improvements, adjusting as necessary to drive continuous improvement. Share knowledge of best practices and trends across healthcare organizations. Operational Readiness Work closely with clients and Hummingbird leaders to assess operational readiness for Improve initiatives, identifying potential risks and mitigation strategies. Develop and execute operational readiness plans, ensuring alignment with project timelines and objectives. Collaborate with stakeholders to communicate changes effectively and facilitate smooth transitions. Provide ongoing support to address any operational issues or concerns. General Provide guidance and mentorship to less experienced analysts, contributing to the team's overall growth. Take a proactive role in documenting team processes and procedures. Manage projects and workstreams of increasing complexity, scope, and criticality. Provide thorough documentation of build changes, tasks, and projects. Provide clear and organized status reports on key project areas. Lead meetings, reviews, and design sessions. Stay current with Epic certifications and application knowledge. Required & Desired Skills Required Skills and Experience Active Epic certification in Cadence. Strong experience in specialty or enterprise Decision Tree builds. 5+ years of experience in analyzing, designing, building, testing, and maintaining Epic applications, ideally across multiple health systems. Demonstrated ability to execute project tasks and deliverables. Knowledge of project management methodologies and tools. Strong coordination skills to manage project delivery activities within a workstream and across workstreams. Excellent communication and interpersonal skills to collaborate effectively with clients and internal stakeholders. Ability to assess operational readiness and develop corresponding plans. Highly skilled in troubleshooting and effectively tracking and resolving issues. Experience in providing support during system changes and process improvements. Deep knowledge of the healthcare workflows related to Epic applications. Desired Skills and Experience Active Epic certification in MyChart strongly desired. Experience serving as a subject matter expert in support of organizational training initiatives. Able to lead productive discussions and contribute valuable insights during collaborative sessions on complex, integrated workflows. #LI-JF1 Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.$80k-100k yearly est. Auto-Apply 24d agoCustomer Experience, Program Manager | Central Region
Irhythm Technologies
Remote job
Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: Ability to perform role effectively for an average of 6 opportunities concurrently. Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Accountable to prioritizing work that meets the needs of iRhythm business goals Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements Bachelor's degree required, Master's degree preferred: Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months Strong communication and presentation skills Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Strong understanding of the healthcare landscape and experience in cardiology preferred Ability to multi-task and prioritize in a fast-paced environment Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY. For more information, see *********************************************************************************** and *****************************************$35k-70k yearly est. Auto-Apply 59d agoRegional Business Specialist, Florida S / AL / MS
Braeburn
Remote job
Reports to: Regional Director Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery. At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. Position Summary: The position is responsible for identifying, creating and implementing ideal opportunities within key accounts in the criminal justice and federal systems. Other responsibilities include engaging with customers, identifying educational opportunities, and ensuring access for appropriate patients at Federal Prisons, State Departments of Corrections, local and state jails, VISN and local Veterans Affairs, and DOD. The Regional Business Specialist will establish high work standards and work in accordance with all company policies and code of conduct. Specific Duties: Execute business development strategies and marketing plans effectively to meet or exceed business objectives. Provide Account Management, strategic planning, and analysis in assigned key accounts. Review, analyze and interpret market reports to ensure quarterly and annual objectives are met. Develop and maintain collaborative working relationships with external stakeholders, decision makers and account influencers within assigned accounts. Accountable for achieving access, contractual, and outcome goals as agreed upon and identified in account generated business plans. Develop a deep understanding of assigned geography and customers, including delivery of care, major payers and public policy and funding initiatives. Identify specific opportunities and barriers within emerging customer segments to ensure company success. Providing information and education to stakeholders (medical professionals, correctional medical/behavioral providers, administrators, drug/treatment court professionals, etc.) Responsible for developing systems of care that informs their development of successful criminal justice initiatives utilizing injectable Medication for Opioid Use Disorder (MOUD). Deliver fair, balanced, and compliant clinical presentations. Assist with development and delivery of field training in support of the strategic business development plan. Ensure compliant and effective cross-functional leadership and collaboration with all Braeburn partners, to execute on identified customer business plans and to ensure continuity of care and pull-through. Ensure reinforcement of Braeburn compliance policies and Braeburn Code of Conduct. Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications. Represent Braeburn at local and select national conferences. Manage all business development expenses and budgets. May Interact with the following stakeholders: C-Suite Executive Management Teams Corrections staff Judges/Drug court teams Executive Directors, Program Directors, Clinical Directors, Director of Nursing, and Business Development Directors Medical Directors, County Behavioral Health Directors Non-Medicaid State and County government officials Mental Health and Substance Abuse Coalitions Large Public Sector Treatment Agencies Local Mental Health Advocacy groups Skills: Strategic Vision, Accountability, Adaptability, Business Acumen, Judgement and Collaboration Strong interpersonal, written and oral communication, presentation, planning and operational skills Strategic account planning, negotiation, and contracting skills Documented collaborative team-oriented skill set and operational values Strong work ethic, ethical behavior and commitment to excellence in a compliant manner Understanding of correctional customers (federal, state and privately-run systems), their managed care organizations, pharmacy providers and the continuum of care Demonstrated passion and empathy for improving Addiction/Mental health patient care Entrepreneurial attitude and/or experience in a start-up environment Education/Experience: Bachelor's degree (BS/BA) required, Advanced Business Degree a plus 10+ years of pharmaceutical experience with at least 5+ years of sales, sales leadership and/or field market access/ reimbursement (FRM / FRS) experience in biotech/ specialty pharmaceutical / device industries 2+ years of pharmaceutical or related experience required in the Corrections / Criminal Justice System, Integrated Health Systems and Hospitals Proven sales or field market access (FRM / FRS) performance, as evidenced by market performance reports and recognition awards in specialty pharmacy markets Demonstrated experience with complex customer protocol navigation and contracting specific to integrated health systems, corrections, and other large accounts Experience within a complex distribution model, including Specialty Pharmacy Network Management and Buy & Bill acquisition, required In-depth understanding of reimbursement and insurance coverage for physician-administered treatments Proven product launch experience, leading others in a highly complicated and competitive environment Experience selling specialty products, in-particular physician administered products such as implantable or injectable medication technologies in a healthcare setting Ability to work autonomously to find new business opportunities Willing to travel both regionally & nationally as needed (Up to 70-80%) Valid driver's license and in good standing Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company. Braeburn Job Scam Warning At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers. Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses. To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn's official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at *******************. Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at ******************* or your local authorities. Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.$45k-86k yearly est. Auto-Apply 4d agoAssociate - Mindshare
Intermountain Health
Remote job
This position is part of the Mindshare Institute ("MSI"), which was created by Intermountain Health to sustainably benefit patients and society by boldly endeavoring to solve some of healthcare's biggest problems. Mindshare is comprised of a team of innovators, academics, entrepreneurs, as well as healthcare and investing professionals who leverage the principles of collaborative disruption and innovation to tackle large market failures through the use of novel business structures. Mindshare's investment process is anchored in our core principles: mission-driven impact, a long-term perspective, teamwork, and collaborative disruption. These principles drive how we conduct our research, convene like-minded organizations, launch and support the development of new businesses, and ultimately, benefit the patients whose lives we aim to improve. _Preferred candidates will be located in, or willing to relocate, to Utah. May consider other locations._ **Role Overview** We are seeking a highly analytical and mission-oriented Associate to join our team. The ideal candidate will have a unique combination of financial, operating, and healthcare industry experience and skills to be leveraged across the team's various needs. This role requires the ability to develop sophisticated financial models, communicate complex investment theses, produce thoughtful and thorough investment memoranda, assist in the development or multi-organizational development syndicates, support the convening of multiple partner organizations, and produce other reports for key stakeholders throughout the entire opportunity development cycle. The ideal candidate thrives in a fast-paced entrepreneurial environment and consistently produces high-quality work within tight timeframes. They possess deep intellectual curiosity, strong executive communication skills, and a commitment to achieving success through personal excellence. **Responsibilities** + Project Analysis & Underwriting: Efficiently analyze business opportunities. Build and operate detailed pro Formas in Excel, incorporating various market, company, demographic, supply and demand, risks and mitigants, and sensitivity analysis. + Market Research: Utilize multiple information sources to collect and analyze data relevant to business opportunity development, including market trends, economic indicators, and sector-specific data. + Investment & Financing Memos: Develop and create comprehensive investment memos, financing memos, and external debt fundraising materials, ensuring that all information is accurate and effectively communicates the investment thesis to stakeholders. + Asset Management: Work with MSI's vertically integrated team to ensure efficient business creation and perform analysis and make recommendations when changes are required. + Executive Communication: Consistently demonstrate the ability to communicate succinctly and effectively with executive-level audiences. Prepare and present reports, memos, research findings, and analyses to senior management, stakeholders, and investors, ensuring clarity and precision in all types of communication. + Team Collaboration & Mentorship: Work collaboratively within a team-oriented environment. + The Mindshare Institute Associate will contribute to Intermountain Health's mission and vision by supporting the overall investment sourcing, incubation, and launch of novel businesses. + This position will report to the Managing Partner and Director of the Mindshare Institute and have indirect reporting to the VP of Convening & Development. **Minimum Requirements** + 3+ years' experience in healthcare management consulting, investing, strategy, or similar + Reliability, and the ability to balance multiple projects and priorities + Demonstrated ability to move quickly in a fast-paced environment + Demonstrated decision-making ability and business judgment + Demonstrated technical and analytical skills + Demonstrated communication skills **Preferred Qualifications** The Mindshare Institute aims to establish a team with diverse expertise. The Associate is a crucial part of MSI and working closely with the leadership team and others across the health system ecosystem. The Associate is involved in all phases of sourcing, incubation, transaction execution, and HCU investment management. + Technical Skills: 1) Advanced proficiency in Excel for financial modeling, 2) Proficiency in PowerPoint for creating high-quality investment materials, 3) Familiarity with data sources and tools for market research and analysis. + Analytical Abilities: Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Experience in conducting valuation and sensitivity analysis, and other key investment analyses. + · Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information in a clear and compelling manner to executives both internally and externally. + · Teamwork: Demonstrated ability to work effectively within a team environment, with a collaborative mindset. **Compensation and Additional Information** + Competitive base salary determined based on relevant experience ($110,000-125,000 base salary) and annual discretionary bonus opportunity. + Comprehensive benefits package, including health insurance, retirement plan, and professional development opportunities. + This position can be performed remotely with business travel as-needed. Intermountain Health maintains employment registration in Utah, Idaho, Nevada, Colorado, Montana, and Wyoming. Candidates in other locations may be considered. Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, NY, RI, VT, and WA. **Location:** Transformation Center **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.$27k-32k yearly est. 37d agoCommunity Health Worker, Hospital Care Transition Program
Rhode Island Parent Information Network
Remote job
RIPIN Job Posting Community Health Worker, Hospital Care Transition Program $20 - $22 / hour About RIPIN: RIPIN deploys a peer model to support people with special healthcare and education needs across the whole lifespan. Founded in 1991 by a group of parents of children with special needs, RIPIN continues to be peer-led: a majority of our board and more than three-fourths of our staff are parents or caretakers of loved ones with special needs. RIPIN's peer professionals now help more than 45,000 Rhode Islanders every year navigate healthcare, schools, and other support systems. Job Summary: The Community Health Worker (CHW) is a peer who has experience in navigating Rhode Island's health system for themselves, a family member or through previous employment. This CHW will work in RIPIN's Hospital Care Transition Program, which supports Rhode Islanders who may be good candidates to discharge from the hospital back to their homes or other community settings but need a little extra assistance to make that possible. The CHW will be a critical part of a comprehensive team providing options counseling, resources and referrals for post-hospital care. CHWs will engage with consumers in hospital settings providing person centered, culturally sensitive support, and building on the values, strengths and preferences of the patient. The CHW will also serve as an effective role model and mentor. Essential Functions: • Assist patients and families in understanding and accessing informal and formal options for post-discharge care benefits including copay and cost of care. • Review and educate on benefits and eligibility for Medicaid Fee-For-Service, Medicaid/Medicare Managed Care, Medicare Advantage Plans, and any available private insurances. • Assist the consumer in completion and submission of enrollment or benefit applications. Refer consumers to other services and public or private agencies for additional supports as needed. • Utilizing motivational interviewing skills and culturally sensitive methods to collaborate with patients to explore preferred post-discharge supports and identify social determinants of health and/or areas of need within their community environment. • Review care options including natural supports, home care services, medical equipment, adult day health programs, senior centers and assisted living communities. • Coordinate with hospital discharge and health plan staff to enable post-discharge home and community supports to be established in a timely manner. • Assist consumers as they transition to independence/case closure by engaging with consumers and providing follow up support. • Maintain timely, accurate records, documentation, and reports as required. • Actively participate and complete training and professional development activities • Assist in statewide system analysis, planning and coordination with state agencies, state and local boards, community-based organizations, and community rehabilitation programs. • Accept other duties and responsibilities as assigned. Qualifications Knowledge, Skills and Abilities: • Ability to demonstrate sensitivity towards, relate to, form trusting connections with, and motivate consumers as a peer mentor and to address barriers to care, health and wellness • Knowledge of Rhode Island health systems, terminology, supports, and services • Demonstrated ability and skill to work collaboratively with co-workers, consumers, families, service providers, and health plans, etc. • Skilled and/or willingness to learn and initiate motivational interviewing techniques with consumers • Demonstrated prior success in accessing community-based resources in Rhode Island • Strong written and oral communication skills • Excellent organizational skills to manage multiple priorities and tasks • A deep understanding of, commitment to, and ability to carry out the mission, vision, philosophy and values of RIPIN • Demonstrated proficiency with Microsoft Office/computer skills to enter data, prepare reports and correspondence Education and Experience: High School diploma or GED Attained or working towards a bachelor's degree, or a combination of education, experience, and skills to effectively carry out responsibilities and assignments Community Health Workers certification preferred; non-certified incumbents are expected to earn certification within 18 months of hire date Personal experience navigating state and community services and programs on behalf of self or a family member Previous experience supporting families or individuals with special care needs or disabilities or families or individuals accessing health programs and services Demonstrated ability to work both independently and as an effective team member Demonstrated experience working with diverse populations A combination of education and experience demonstrating acquisition of the skills and abilities required Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. While performing the duties of this job, the employee is regularly required to climb stairs, reach, stretch, stand and bend. The employee frequently lifts and/or moves up to 25 pounds. Community Health Workers are required to climb up to three flights of stairs to conduct home and community visits. Working Conditions/ Work Environment: • Primary work location is a climate-controlled indoor hospital or office environment; however, employee will also be required to conduct visits in private homes and various community locations • A significant portion of work may be based out of a hospital location, which may bring elevated risk of exposure to COVID-19 or other infectious diseases • Must have suitable space to work remotely at home as needed • Must be able to provide own reliable transportation to facilitate visits to client's home or community setting and travel between multiple provider sites • Flexibility for occasional travel related to job requirements • Willingness and ability to work limited evenings and weekends as needed • Provide own reliable transportation with proof of RI minimum requirements of auto insurance • Will be required to follow site's COVID testing and vaccination requirements The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RIPIN provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. T his description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations required of his/her position. As the nature of the Agency's work changes, so too, may the essential functions of this position.$20-22 hourly 19d agoExercise Physiologist - Corporate Fitness
Ohio Health
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Supports the management and engagement of an on-site employer fitness center. Responsibilities include group fitness classes, personal training, membership services tasks, creating fitness challenges and other engagement opportunities within the employer space. Responsibilities And Duties: 50% Quality Service 1. Performs and evaluates fitness assessments, including but not limited to, sub-maximal VO2, body composition, flexibility, muscular strength and endurance. 2. Circulates among participants, evaluates progress and makes appropriate modifications to current program s to facilitate achievement of goals or establishing new goals. 3. Leads and instructs participants and interdisciplinary staff in use of strength training and cardiovascular/aerobic equipment and/or stretching and body awareness activities as needed. 4. Assists in check-in as needed. 5. Develops exercise treatment plan and goal setting including home exercise plan based on assessment data, problem/risk factors, baseline exercise stress test, and participant preferences. 6. Reviews and updates exercise prescriptions in collaboration with the clinical staff for patients enrolled in specialty programs. 7. Presents and/or attends educational sessions focused on improving knowledge and skills in various aspects of physical activity and behavioral change. 8. Ensures appropriate exercise principles/techniques are utilized by participants and staff. 40 % Customer Satisfaction 1. Ensures standards are maintained for cleanliness, friendliness, equipment maintenance, and availability of supplies. 2. Maintains and respects member confidentiality. 5% Financial Performance 1. Meets specific outcomes based on OhioHealth Balanced Scorecard as defined by the Facility Manager 5% Professional Development/Research/Program Development 1. Assists with development and implementation of policies and procedures for assigned areas. 2. Incorporates current research into exercise programs. 3. Demonstrates knowledge of and commitment to vision, mission, goals and objectives of OhioHealth. 4. Supervises students as needed. 5. Participates in new program development or research projects for specialty populations as needed. 6. Assumes responsibility for meeting personal performance goals, certification s and program standards. Minimum Qualifications: Bachelor's Degree (Required) BLS - Basic Life Support - American Heart Association Additional Job Description: Field of Study: Exercise Physiology OR Related Field and six months internship plus three to six months of time on the job. Work requires a relatively high level of problem solving skills, collecting, analyzing and interpreting data in order to solve clinical problems that require a professional level of knowledge in a specific discipline. Work requires good communication skills (verbal/written) and active listening skills, giving directions and information, problem solving and making independent decisions, dealing with interruptions and stressful situations. Work requires the ability to prioritize, organize, have flexible work schedule, and use management skills optimally. Work requires the ability to respond in an emergency situation appropriately. Work requires following existing procedure and instructions but also receiving assignments in the form of results expected, due dates and general procedures to follow. CPR Certification . Work Shift: Day Scheduled Weekly Hours : 40 Department Fitness Center - Huntington Gateway Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$37k-61k yearly est. Auto-Apply 2d agoClient Manager
Teletracking Technologies
Remote job
About The Role… The Client Manager serves as the primary, non-clinical relationship manager for named health system clients, and is responsible for retention / renewal, and contract management. The Client Manager collaborates with the Director, Business Development (DBD) and / or the Director, Strategic Accounts (DSA) to develop opportunities and sell new solutions to existing clients and prospects. The role will leverage support from Client Success, Clinical Center of Excellence, services, finance, product and legal teams to help drive outcomes and increase client satisfaction. They will manage and amend documentation (Order Forms, TSLA, BAA, SOW) with the help of the respective internal stakeholders to be presented to clients/prospects. Responsible for maintaining current and accurate forecasts in Salesforce and assisting the DBDs and DSAs with account plan updates in our systems. The role will also works with the account team to prepare and deliver Quarterly Reviews to key clients. This position requires up to 25% travel. What You'll Do… Work closely with DBDs and DSAs to execute renewals and sell new solutions. Improving the client's utilization and outcomes by developing and delivering Client Business Reviews with the account team. Develops deeper company, product and process knowledge through partnership with TeleTracking learning and education groups. Keeps track of relevant opportunities and activity through Salesforce and other internal software and systems. Primary, non-clinical relationship manager for named health system clients What We Look For… 3+ years of experience working in the healthcare market (preferred) 2+ years of Sales, Account Management, and/or Client Success experience. 2+ years of software sales experience (preferred) Passionate about business results and quality, with a strong sense of accountability, metrics and ownership. Strategic thinker with the ability to grasp tactical details. Strong verbal and written communication skills. Proven ability to build relationships, influence and collaborate with both internal and external stakeholders. Ability to manage multiple tasks and effectively prioritize conflicting assignments with minimal supervision. Understanding of contract management and negotiation process. Proficiency with Salesforce Education Bachelor's degree required About Us… TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.$75k-109k yearly est. Auto-Apply 60d+ agoSubject Matter Expert - HEALTH SYSTEMS ANALYST
Aptive
Remote job
The Senior Health Systems SME provides expert-level guidance, analysis, and support to the Veterans Health Administration (VHA) in evaluating and optimizing business and clinical processes across the enterprise. This role is responsible for assessing current and future state concepts, developing and implementing new business processes, diagnosing operational challenges, and redesigning workflows to enhance efficiency, compliance, and care delivery. The SME will contribute specialized expertise in VHA Medical Center operations, Veterans Integrated Service Network (VISN) structures, and affiliated healthcare education systems, ensuring that system improvements align with both clinical and business objectives. Primary Responsibilities Support the analysis, design, development, and implementation of business processes within the VHA. Conduct detailed assessments of current state operations and define future state concepts to advance organizational objectives. Develop new business processes and redesign existing workflows to address identified challenges and improve effectiveness. Monitor redesigned processes to ensure sustained improvement and alignment with VHA policies, priorities, and strategic goals. Perform continuous process analysis in response to policy updates, organizational changes, and evolving healthcare delivery requirements. Provide subject matter expertise on VHA Medical Center operations, VISN structures, and clinical/business process integration. Apply specialized knowledge in Veterans healthcare program areas such as Patient Centered Medical Home, Mental Health (including Residential Rehabilitation and PTSD), Prosthetics, Telehealth, Women's Health, Specialty Care, Veterans Homelessness, and Geriatrics and Extended Care. Collaborate with VHA leadership and stakeholders to ensure that process improvement initiatives meet operational and clinical requirements. Advise on the integration of business and clinical processes with affiliated healthcare education systems. Minimum Qualifications Master's degree in Health Systems Management, Healthcare Administration, Public Health, Public Administration, or related field. Minimum ten (10) years of experience in a large-scale government integrated healthcare system, with substantive Veterans healthcare program involvement. Proven expertise in analyzing, designing, developing, and implementing healthcare business processes. Extensive experience with VHA Medical Center operations and working knowledge of VISN structures. Strong understanding of both clinical and administrative processes within the VHA. Experience with affiliated healthcare education systems. Demonstrated ability to diagnose operational challenges and develop effective process redesign strategies. Excellent communication, facilitation, and collaboration skills. Desired Qualifications Experience leading enterprise-wide process improvement initiatives in Federal healthcare systems. Knowledge of Federal healthcare policy development and implementation. Certification in Lean Six Sigma, Change Management (e.g., PROSCI ), or related methodologies. About Aptive Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.$83k-124k yearly est. Auto-Apply 8d agoIT Endpoint Support Technician
Ohiohealth
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The IT Endpoint Support Technician reports to the Manager, IT Endpoint Support and Service. They serve as an on-site support technician (Tier 1 & 2) and physically located within various OhioHealth facilities. The primary focus of this position is to provide end user support and issue resolution with a focus on customer service seeking to achieve successful outcomes while removing friction from our users. They focus on the successful resolution of all IT support activities. They participate in training to enhance their ability to execute their job responsibilities. The IT Endpoint Support Tech may also be asked to perform installation and or relocation of endpoint equipment at times. They also participate in organizational-wide on-call rotations for endpoint support related high priority issues. This role involves frequent travel across OhioHealth facilities in Ohio, requiring reliable transportation. Primarily M-F day shifts, with occasional weekend or evening hours. Reliable transportation is required. **Responsibilities And Duties:** 80% Technical Support Provide technical support for a given site. Address user incidents and requests as assigned. Works with other site technicians to assist team with closure of tasks and requests as needed. Drafts and/or collaborates on knowledge-based articles as needed to ensure support consistency throughout the enterprise. Leverage knowledge-based articles for resolution of all issues and tasks to ensure consistency throughout the enterprise. Participates in training as new associates and whenever provided as new technology solutions are introduced. Provides input to continuous improvement opportunities as they are identified. 15% - Customer Service Is an ambassador for IT at the site assigned. Works to develop relationships with campus personnel. Performs regular rounding to all departments at site. Frequently received feedback from customer satisfaction surveys to understand where continuous improvement opportunities exist. Works with the Manager and Sr Technicians to refine their customer service skills and recommended areas for improvement. Attends customer service skills training as provided. 5% Administrative Participates in periodic team meetings to establish ongoing communication and collaboration within team and consistency throughout the enterprise. Attend other meetings as requested to represent the team. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** + Years of experience: 1 year or CompTIA A+ Certification **SPECIALIZED KNOWLEDGE** + 1-year prior experience working in an Information Technology/Support field, healthcare environment preferred, with a demonstrated ability to provide excellent customer service skills or completion of the CompTIA A+ Certification. ITIL Foundation certified or will work towards completion within 1 year of hiring date. + Basic knowledge related to PCs, mobile devices, software, endpoint operating systems, accessories / peripherals, including printers, as well as remote connectivity tools. + Working knowledge of information security principles and practices. + Basic knowledge of macros, templates, and scripts that modify desktop software/hardware environment. + Basic knowledge supporting and providing end user assistance with MS Office applications. + Ability to communicate effectively with individuals at all levels in the organization. Knowledge of Service-Now, Microsoft Configuration manager, and Configuration Management Data Base (CMDB)is a plus. + Demonstrated time management skills with ability to prioritize work and hold to a schedule of events. + Ability to work independently with some supervision or as part of a collaborative team. **DESIRED ATTRIBUTES** + Self-motivated with the ability to collaborate with team to provide excellent customer service while effectively addressing operational issues as they arise. + Ability to work in a highly dynamic health system. Bachelor's Degree in Information Technology/Support field, CompTIA A+ Certification, Microsoft Certified Professional (MCP). + Knowledge of Service Level Management activities and how they integrate with the ITIL Service Support Processes. + Experience in a similar size IT environment, 35,000 devices and users. **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** IS Desktop Admin Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$30k-39k yearly est. 2d agoBilingual Spanish Customer Service Representative
Saferide Health
Remote job
Job DescriptionSalary: 18.00 Looking for an opportunity to join a technology company dedicated to helping those in need get to medical appointments and is poised for significant growth? Want to work in aNON-SALESenvironment? Our Mission: To restore access and dignity to care If you are motivated to make a difference in the lives of others and our mission speaks to you, we want to hear from you! Description We are looking for passionate and caring professionals to join SafeRide Health as aCustomer Service Representative. This role consists of taking inbound calls with some outbound calls. The primary function is gathering and entering detailed trip information for scheduling non-emergency medical transports for urgent and non-urgent medical appointments, handling member inquiries and complaint intake. To do well in this role you must have a calm, kind demeanor, enjoy working with a diverse population, and possess exceptional active listening and communication skills. Primary Responsibilities Taking inbound calls from Members, Medical Facilities, Transportation Providers and Health Plans Accurately enter ride details to ensure successful ride completion Confirming member eligibility Answering Member inquiries regarding transportation services Identifying and assessing Member's additionalneeds Intaking of Member concerns Actively working with other internal departments to quickly address real-time issues Other duties as assigned Required Education and Experience High school diploma or equivalent One (1) year of inbound call center experience in high call volume atmosphere Preferred Education and Experience Experience with Medicaid, Medicare and NEMT (Non-Emergency Medical Transportation)guidelines Knowledge of health insurance programs and benefits Fluency in languages in addition to English a plus Skills Outstanding problem-solving skills and ability to maintain professionalism in a high-stress environment Strong communication skills (both verbal and written) and demonstrated ability to communicate, present, and influence effectively in person, via email, and over the phone Positive and helpful attitude Exceptional interpersonal skills and conflict resolution ability Ability to work independently and/or with a Team Accurately type 35 wpm or more Flexible with the ability to adapt to changes in business, strategy, and technology Ability to empathize with the Member and/or Member's guardian Must be able to work with geographically and culturallydiverse populations and personalities Job Requirements Must be able to pass a criminal background record check and sanctions check Must be a US Citizen Must have the ability to work flexible shifts What You'll Need if working remotely Well-lit, dedicated and quiet area from where to work remotely without interruption or distraction. Notebook or Desktop computer, with minimum processing speed of 1.6 GHz and 16 GB usable RAM available. High-Speed Broadband service (wired only) with a minimum of 150 Mbps in a dedicated (single person use) environment or 300 Mbps if in a shared environment (having a backup internet provider is a plus!) About SafeRide Health: SafeRides mission is to restore access and dignity to care. SafeRide is transforming access to care for the nation's sick, poor, and underserved. We are a high-growth, tech-enabled services firm thats quickly growing past 300 employees. SafeRide is backed by premier investors and serves leading health systems and payors. We operate nationally and deliver over 5M rides per year. Learn more at***********************$26k-34k yearly est. 16d agoDirector Customer Success
Premier
Remote job
What you will be doing: Given our business model, where our customers have recurring contracts for cost and clinical technology and services, Customer Success is vital to long-term profitability. We will not be successful unless our customers are receiving value from our technology and services. As such, we need a director to own driving success for an assigned subset of our strategic members. This role includes responsibilities for the Customer Success member activities (e.g., adoption, advocacy, retention, account plan development, customer satisfaction, frequent cadence with stakeholders and economic buyers etc.) and outcomes (revenue growth through expanding technology/consulting, building multi-threaded relationships at mid and C-suite levels, documented and validated ROI/Value for each account, meeting/exceeding renewal rate goals) for their assigned accounts. This position will ensure our members are maximizing the value of the Stanson- Premier relationship, with a significant focus on understanding each account's strategy, areas for improvement, market drivers and positioning Premier's solutions. The person in this role is responsible for meeting/exceeding the following goals (set annually): Relationship development and growth - executive & functional stakeholders Renewal rate ROI/Value that the customer can articulate when asked Net Promoter Score (economic buyer and other stakeholders) for accounts served This position will work and function as an integral part of Stanson-Premier's member facing teams which includes sales, product, marketing and technical services - working to ensure that members will be successful in an era of healthcare reform integration and beyond. This person will have key competencies in understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and/or financial, and a track record of hands-on experience of meeting/exceeding goals. Key Responsibilities Responsibility #1- 60% Maintain a proactive cadence with customers to grow account relationship, advise of new product and service offerings, discuss optimization opportunities, identify SMART goals, establish success metrics, and track progress towards achieving goals. Analyze data trends, alert patterns, and other key data metrics to present insightful use cases and recommendations to customers. Be a team leader & collaborative worker - the CSM will be the “quarterback” for internal Stanson teams to coordinate key presentations to customers based on internal analysis. Builds, develops and grows business relationships within large healthcare delivery systems vital to the success of projects. Identifies project risks & takes appropriate actions to mitigate them. Utilize business professional writing & communication skills to lead projects in an efficient & effective manner. Educate & train key healthcare project champions to learn the Stanson ‘Iris' analytics tool. Responsibility #2 - 20% Identify and validate value and return on investment Stanson-Premier delivers to members, renewal and business retention activities Responsibility #3 - 10% Utilize standard practices, reporting and value calculations while customizing based on the member. Contribute to ongoing improvement/best practices for Customer Success. Responsibility #4 - 10% Stay current on all Stanson-Premier services, technology, and solutions; industry; and regulatory changes Administrative activities Required Qualifications Work Experience: Years of Applicable Experience - 7 or more years Education: Bachelors (Required) Preferred Qualifications Skills: Managing or implementing large complex accounts with multiple products and services Develop relationships and engage with health system C-suite and other key functional stakeholders Executive level presentations Health system operations Experience: Consulting Experience with Epic, Cerner, Athena, or other EMR implementation, and/or healthcare consulting roles SaaS Education: Masters Project Management Professional (PMP) Additional Job Requirements: Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats. Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers and varying interruptions Working Conditions: Remote Travel Requirements: Travel 21-40% within the US Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met. Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges. Employees also receive access to the following benefits: · Health, dental, vision, life and disability insurance · 401k retirement program · Paid time off · Participation in Premier's employee incentive plans · Tuition reimbursement and professional development opportunities Premier at a glance: Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023) Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024) The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting For a listing of all of our awards, please visit the Awards and Recognition section on our company website. Employees receive: Perks and discounts Access to on-site and online exercise classes Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people. Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer. Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************. Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.$113k-188k yearly Auto-Apply 60d+ ago
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