M&A and Strategic Investments Attorney (B6)
Applied Materials
Remote job
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $189,000.00 - $260,000.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Role and Responsibilities Director, M&A and Strategic Investments, CBD Legal. This position would be in our Corporate Business Development (CBD) Legal group, and would report to the Managing Director, CBD Legal. Deal Counsel. The attorney's primary role would be as deal counsel supporting all aspects of the Corporate Business Development group's activities, including mergers, acquisitions, divestitures, joint ventures and other strategic investments. Specifically, the attorney would be involved in: Review M&A pipeline review decks and drive regulatory assessment review by antitrust, CFIUS and FDI counsel of potential transactions, including coordinating input from the applicable business unit leaders and technologists Prepare and negotiate non-disclosure agreements Work with internal tax and finance groups and external counsel on transaction structuring Prepare and advise the deal team regarding the negotiation of term sheets Conduct and coordinate due diligence investigations, including coordinating with Legal & Compliance Organization (LCO) groups and with IP counsel Prepare legal and IP due diligence report-outs for the business and deal team Work with outside counsel on preparation of definitive transaction documentation, working with the CBD deal lead to drive agreement negotiations Drive resolution of pre-closing and closing activities Coordinate presentations on due diligence findings for the LCO and impacted corporate and business groups to support post-close integration and other activities Develop and communicate responses to critical legal issues as they arise Advise on and coordinate the legal aspects of potential divestitures, including working with IP counsel to assess separability of assets and technology, with antitrust counsel to assess potential counterparties and regulatory requirements Assist in the preparation of playbooks and process improvements for the CBD group and participate in company-wide training programs Required Experience and Skills JD from a nationally-recognized law school The ideal candidate would have at least 6 years of total experience with a practice focused on mergers and acquisitions in a large, international law firm, with at least 2 of those years doing deals with a strong cross-border component for technology companies A thorough understanding of the entire M&A process and desire to learn and participate in legal integration efforts Experience in or exposure to capital markets, corporate securities and regulatory reporting, and strategic investments Experience in or exposure to regulatory assessments and filings, including domestic and foreign antitrust, CFIUS and foreign FDI, and Outbound Investment Rule Superior attention to detail and follow-through Maturity, tact, pragmatic business judgment, sound decision-making and a ready sense of humor Strong communication and presentation skills Ability to collaborate and work effectively in a team-oriented environment Willingness to travel, both domestic and international, up to 25% of the time Work Location: Santa Clara, on-site Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.$189k-260k yearly 6h agoIP Docketing Specialist - Remote Option Available
Akerman
Remote job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.$56k-69k yearly est. 2d agoSenior Logic Design Engineer - Remote
Intel Corporation
Remote job
A leading technology firm is seeking an IP Logic Design Engineer to design and integrate IP for custom silicon solutions. The role requires a Bachelor's degree in a relevant field with 3+ years of experience or a Master's with 2+ years. Key responsibilities include architecture and design implementation, working with cross-functional teams, and vendor collaboration. Competitive compensation, with an annual salary range of $164,470-232,190, is offered along with a strong benefits package. #J-18808-Ljbffr$164.5k-232.2k yearly 6d agoLead IP Counsel - Global Strategy & Growth (Remote)
Eight Sleep
Remote job
A technology company focused on sleep fitness is seeking a Lead Counsel for IP. This critical role requires a J.D. degree and 5-10 years of IP experience, with responsibilities including executing a global IP strategy and managing patent applications. The environment is fast-paced and focuses on high standards in innovation. Compensation includes a competitive salary range of $275k to $325k plus equity. If you're passionate about legal practices in the tech sector, this opportunity is for you. #J-18808-Ljbffr$26k-36k yearly est. 4d agoSr CRM Account Executive - Manufacturing
Servicenow
Remote job
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Sr CRM Account Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Sr CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: To be considered, candidate must reside in the following locations: Florida, Atlanta, GA metro or Charlotte, NC metro where the accounts are located. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales role Understanding of business sales processes Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.$140k-204k yearly est. 1d agoSAP Client Executive - Supply Chain Management (Midwest Region)
Argano
Remote job
Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of business operations, pinpointing areas of strength and unveiling opportunities for improvement. Argano is at the intersection of operations and technology for digital transformation. Position Title: SAP Client Executive - Supply Chain Management (Midwest Region) Position Summary: We are looking for an experienced SAP Client Executive to drive the adoption of SAP's cutting-edge solutions that optimize and digitize supply chain operations within the Midwest region. The ideal candidate will have a deep understanding of supply chain concepts, including planning, logistics, manufacturing, and procurement. This role demands a results-oriented sales professional with a proven ability to manage complex sales cycles, engage with C-level executives, and deliver business transformation outcomes. Key Responsibilities: Sales Performance: Achieve and consistently exceed sales targets within the Midwest region by driving demand for SAP's supply chain solutions. Manage end-to-end sales cycles from lead qualification to closing. Client Engagement: Build and maintain strong relationships with C-level executives, advising on how SAP's solutions can enhance their supply chain operations and support broader business transformation. Sales Strategy: Work closely with pre-sales and demo teams to craft tailored value propositions that address customer pain points and align with their business goals. Solution Selling: Position SAP's solutions alongside Argano capabilities as the key enabler of supply chain optimization, focusing on areas such as logistics, procurement, manufacturing, and supply chain planning. Market Leadership: Stay current on trends and best practices in supply chain management, bringing relevant insights into client discussions to position SAP as an industry leader. Must-Have Criteria: Experience: 4-6 years of proven field sales experience with a focus on B2B software sales, and profession services ideally in the enterprise or supply chain technology space. A history of consistently overachieving sales targets, evidenced by percent-to-goal performance, club awards, or leaderboard rankings. Expertise in managing complex sales cycles, from qualification through to closing, and a demonstrated ability to close large, strategic deals. Proven experience engaging with and influencing C-level stakeholders to secure high-value business opportunities. At least 2 years in software sales, preferably with experience at a vendor or value-added reseller. Familiarity with the Midwest enterprise client landscape a strong plus. Sales Acumen: Ability to sell business value rather than simply product features, with a focus on how SAP solutions drive supply chain transformation. Comfort working alongside pre-sales teams to create compelling value propositions and guide sales discussions. Proven ability to guide discovery sessions, navigate executive-level priorities, and align SAP's offerings to client business needs. Supply Chain Knowledge: Deep understanding of key supply chain concepts, including supply chain planning, logistics, procurement, manufacturing, and distribution. Prior experience selling or working with solutions designed to optimize or digitize supply chain operations. Nice-to-Have Traits and Background Signals: Customer-Facing Early Career Roles: Experience in customer-facing roles, such as retail, restaurant, call center, or business development, which help build a foundation of strong communication and sales skills. Competitive and Resilient Mindset: Candidates who have developed discipline, teamwork, and resilience - whether through athletics, early career challenges, or personal pursuits - often thrive in our performance-driven environment. Leadership and Initiative: Demonstrated leadership outside of work, such as volunteering, club leadership, or entrepreneurial side projects. Continuous Learning: A track record of professional development, such as certifications (e.g., MEDDIC, Challenger, SAP), participation in podcasts, or ongoing coursework. Competencies to Prioritize: Strong Communicator: The ability to effectively communicate and influence at all levels of an organization, including C-suite executives. Motivated with Growth Mindset: A self-driven, highly motivated individual with a focus on continuous personal and professional development. Coachable: Able to learn from feedback and continuously improve in a dynamic sales environment. Relationship Builder: Expertise in building and maintaining relationships with clients, partners, and colleagues. Comfortable with Rejection and Ambiguity: Resilient and adaptable, thriving in an environment where rejection is part of the sales process and navigating ambiguity is key to success. Role-Specific Knowledge: Supply Chain Expertise: A thorough understanding of supply chain concepts, including logistics, procurement, and manufacturing processes. Positioning for Supply Chain Transformation: Ability to position SAP's solutions alongside Argano services as powerful tools for optimizing and digitizing the entire supply chain process, driving end-to-end business transformation. Key Success Factors: Drive measurable improvements in client supply chain operations through SAP solutions. Consistently meet or exceed sales targets, demonstrating the ability to close large, complex deals. Leverage a deep understanding of supply chain management to position SAP as a trusted partner in business transformation. Build and maintain strong relationships with key stakeholders, particularly at the C-suite level. If you are passionate about transforming supply chain operations with cutting-edge ERP solutions and are a results-driven sales leader, we want to hear from you. Join us at Argano and help clients unlock their potential through innovative supply chain solutions. This is a unique opportunity to join a team focused on helping clients modernize their supply chain to meet evolving customer demand, resiliency, and cost pressures. Our work spans planning, procurement, manufacturing, logistics, and end-to-end visibility - backed by SAP's industry-leading suite of Supply Chain Management tools. At Argano, you won't just be one of many - you'll be a key part of a high-performing team where your contributions are visible, valued, and growth is earned. We're building the next generation of sales leaders in enterprise transformation, and we want ambitious professionals who are excited to grow with us. Industry knowledge in CPG, manufacturing and distribution is highly desirable.$99k-175k yearly est. Auto-Apply 60d+ agoAssociate - Copyright (Transactional)
The Practice Group
Remote job
About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group From songs to software and beyond, we solve copyright problems of every dimension. We bring specialized experience litigating and counseling on copyright matters, assisting clients with the complex legal and business challenges that arise from the intersection of digital technologies and the US and international copyright regimes. Our Copyright Litigation & Counseling team offers a unique and cross-disciplinary practice and works with a range of clients - from startups to the world's leading technology companies - on copyright matters that run the gamut from a quick phone call to talk through a product design question, to developing a commercial strategy for compliance with the Digital Millennium Copyright Act, to litigating infringement cases in federal court and rate-setting matters in federal agencies, to negotiating “business critical” content licenses. We also provide strategic counseling for companies in the music and digital media space, including with regard to structuring business models, rights clearance strategy, content catalogue build-out, data/financial reporting, and user acquisition/retention. Latham brings exceptional copyright experience. Latham's copyright team includes renowned trial and transactional lawyers, thought leaders widely recognized for their creative legal strategies for resolving cutting-edge cases and negotiating first-of-their-kind deals, and includes a former General Counsel of the US Copyright Office. About the Role The Copyright group is seeking a highly qualified associate with a minimum of 6 years of experience with commercial contract drafting and negotiation, ideally in copyright, IP licensing, tech transactions or entertainment deals to join the transactional side of our practice. Familiarity with music, entertainment, and/or content industries is preferred. Main Contact Details LateralRecruiting.Litigation&********** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying. Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes. Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance. San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance. Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range Associate Base Salary Discretionary bonuses may be available depending on application circumstances and position. Class of US Payroll 2026 $225,000 2025 $225,000 2024 $235,000 2023 $260,000 2022 $310,000 2021 $365,000 2020 $390,000 2019 $420,000 2018 $435,000$31k-62k yearly est. Auto-Apply 25d agoPatent Attorney/Agent #21512 San Jose
Vanguard-Ip
Remote job
Small IP Boutique Firm with a Robust Patent Prosecution practice in High Technology & Life Sciences. "Recommended Nationally" for Patent Prosecution by IAM Patent 1000. Remote work option. Collegial, Family-Friendly Work Environment. REQUIREMENTS Attorney (preferred) or agent with significant firm experience in patent prep and pros. Ph.D. in cell biology, genetics, or related. Some portable book is preferred for attorneys. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. CONFIDENTIALITY At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest. #J-18808-Ljbffr$88k-155k yearly est. 3d agoDirector, Revenue Operations
Proquest
Remote job
We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy. About You - experience, education, skills, and accomplishments Bachelor's degree in Finance, Accounting, Business, or IT 12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role 5+ years of project management experience, with at least 2 years in finance systems Finance process knowledge (GL, AP, AR, budgeting, forecasting) Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.) Experience of working in B2B revenue/sales organizational roles or related functions It would be great if you have… PMP or similar certification is a plus Excellent stakeholder management and communication skills Ability to analyze data and workflows for process improvement Strong project management skills (Agile, Waterfall, PMP certification preferred) What will you be doing in this role? Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool) Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting Identify inefficiencies in sales and finance workflows and implement automated solutions Oversee data migration and integration between finance systems and other enterprise platforms Ensure compliance with financial regulations and internal controls during system changes Develop training and documentation for end-users About the Team You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations. Hours of Work Full Time, Permanent position This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues Compensation - US Only The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. #LI-LP #LI-Remote At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.$130k-165k yearly Auto-Apply 24d agoCall Center Customer Service Representative (Technical Support) 157321
Cox Enterprises
Remote job
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** Job Number: 157321 At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell. We offer... • Competitive wages with potential for additional financial incentives for motivated team members! • FREE Internet and other Cox discounted services • Medical, Dental, and Vision Benefits first day! • Casual, yet energetic and engaging work environment • Retirement Benefits including 401(K) and Pension • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays • Tuition Assistance provided • High degree of commitment to our communities including volunteer opportunities • Flexible work options including work from home program available in some Cox markets, ask your recruiter for details • Career Advancement Opportunities across the Cox family of companies A Technical Support Representative is part of a supportive, service-oriented team that: • Exceeds our customer's expectations by providing top notch customer service. • Engages in real-time troubleshooting with customers to resolve technical issues. • Educates residential Cox customers about the use of products and additional service opportunities. • Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience. • Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company: • Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values. • People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success. • Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people. • Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers. • Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability. Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity Cox Ranked in Top 10 for Diversity Councils Keep reading to learn more about the role and to apply to join the Cox Communications team NOW! Primary Responsibilities and Essential Functions • Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products. • Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary. • Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company. • Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments. • Keep customer informed about progress by checking the status of work orders in customer record system. • Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments. • May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills. • Additional incentives may be available for fluent bilingual (English/Spanish) candidates. • Other duties as assigned. Qualifications Minimum • High school graduate or GED or equivalent work experience. • 6 months work experience providing service directly to customers. • 6 months experience using a computer in a work or non-work setting. • Eligibility to work in the United States. Preferred • 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues. • 6 or more months experience working in a position that requires meeting sales goals. • Keen aptitude for helping customers and a customer experience focus. • 1 to 2 years of work experience in a customer service role, not specific to just Call Center. • Enthusiastic and personable, with the ability to adapt and thrive in constant change. • Previous telecommunications experience. • Strong computer skills and be able to navigate through multiple screens. • Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives. Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************ Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes. resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.$28k-33k yearly est. 1d agoTechnical Product Support - EdTech
Securly
Remote job
Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools. Our mission is to create safer, more supportive learning environments by detecting potential harm, supporting student mental health, and empowering educators with actionable insights that help students thrive. By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support-driving measurable improvements in safety and wellbeing. We are proud to be recognized as a Top Place to Work, a Top 40 Most Used EdTech, and one of the 150 most transformational growth companies in digital learning and workforce skills, as recognized by GSV. Role Overview As a Technical Support Specialist, you are the frontline support partner for schools using Securly's platform. You support both technical and non-technical users-primarily K-12 IT administrators, educators, and school staff-via phone, chat, email, and web-based support requests. This role blends world-class customer service with technical problem-solving. You own customer issues end-to-end, from initial intake through final resolution or escalation, ensuring customers are never dropped between handoffs. You independently resolve Common and more complex issues, progressively build product expertise across assigned solutions, and escalate complex cases with clear, decision-ready documentation. Success in this role is measured by resolution quality, customer satisfaction, operational reliability, and continuous learning-not just ticket volume. Compensation: $24-$26.44/hour + full benefits Location: Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization. Securly does not sponsor or transfer visas (H-1B, TN, OPT, or similar) for this position Reports to: Manager of Support Services Type: Full-Time, Non-Exempt (Overtime Eligible) Schedule: Monday-Friday, 8:00am-5:00pm ET or CT What Success Looks Like Success is evaluated holistically, with consideration for product complexity, customer context, and support volume. First 90 Days - Core Execution & Product Foundations During the first 90 days, success is demonstrated by building strong fundamentals and operating reliably within established support expectations. Consistently deliver high levels of customer satisfaction, as reflected in CSAT feedback and customer interactions, through professional, empathetic, and clear communication Resolve a meaningful portion of common ticket types and escalating advanced issues, in line with established team benchmarks and support expectations Meet service level expectations (SLAs) for assigned tickets by balancing responsiveness, quality, and ownership Accurately log, categorize, and document tickets in accordance with team standards and workflows Demonstrate a working understanding of assigned core products, configurations, and common issue patterns Escalate unresolved issues appropriately, providing clear troubleshooting steps, context, and recommended next actions to enable efficient resolution First 180 Days - Proficiency & Expanded Product Coverage By six months, success is reflected in increased independence, broader product coverage, and proactive problem-solving. Sustain strong customer satisfaction and SLA adherence across support channels over time Independently resolve a broader range of issues across multiple Securly products or configurations, consistent with role expectations Reduce repeat or recurring issues through effective diagnosis, customer guidance, and root-cause awareness Contribute to internal documentation, knowledge base articles, or shared resources that improve team efficiency and consistency Demonstrate sound judgment in determining when to resolve, escalate, or collaborate with cross-functional partners First 12 Months - Mastery & Continuous Improvement At the one-year mark, success is defined by mastery, reliability, and positive team impact. Maintain a strong and consistent track record of customer satisfaction, SLA adherence, and resolution quality Demonstrate deep product fluency across multiple Securly solutions, including more complex support scenarios Resolve higher-complexity issues independently when appropriate, escalating thoughtfully and effectively when needed Serve as a trusted support resource for peers, contributing to onboarding, knowledge sharing, or informal mentorship Provide insights and recommendations that help improve workflows, documentation, tooling, or the overall customer experience What You Will Do Customer & Technical Support Serve as the first point of contact via phone, chat, email, and web-based support requests Troubleshoot and resolve common customer, technical, and product issues using internal tools and testing environments Guide non-technical users through technical steps with clarity, patience, and confidence, including live calls or screen-sharing sessions when needed Maintain ownership of issues from intake through final resolution, ensuring consistent communication and follow-through Ticket & Queue Management Actively manage the inbound queue throughout your shift, balancing real-time and asynchronous work Address tickets, calls, and voicemails in the order received while meeting SLA and quality expectations Escalate issues within SLA using complete, decision-ready documentation that enables efficient handoff Documentation & Knowledge Sharing Maintain clear, accurate ticket notes detailing symptoms, investigative steps, actions taken, and outcomes Identify recurring issues or patterns and contribute improvements to internal documentation, workflows, or knowledge base resources Collaboration & Learning Participate in daily team touchpoints (such as huddles or Slack-based discussions) to share insights, patterns, and troubleshooting strategies Partner with Product, Engineering, DevOps, and Customer Success as needed to resolve issues and improve the support experience Continuously adapt to new tools, processes, and product updates while expanding responsibility across assigned product areas What We're Looking For Technical & Domain Foundations Proficiency with software products, IT systems, and foundational networking concepts, including the ability to diagnose how issues typically present across common networking layers (device, network, and application), with working knowledge of Wi-Fi and IP fundamentals This level of proficiency is typically developed through hands-on experience in a customer-facing technical support, IT support, or similar role, often over the course of one or more years in a comparable environment, where independent troubleshooting and regular customer interaction are part of day-to-day responsibilities Experience supporting Windows, mac OS, and ChromeOS environments Ability to learn new tools, platforms, and workflows in a fast-changing environment Experience in K-12 education, EdTech, or SaaS strongly preferred Education & Certifications (Helpful, Not Required) Coursework or a degree in Computer Science, Information Technology, Networking, or a related field is beneficial but not required Industry certifications (such as CompTIA A+, Network+, ITIL, or similar) are valued but not mandatory Demonstrated, hands-on experience is considered equally or more important than formal education or certifications Why You'll Love Working at Securly Meaningful Impact: Support schools that protect and support millions of students People-First Culture: Consistently recognized as a Top Place to Work Remote-First Flexibility: Work from home with a supportive, distributed team Career Growth: Build strong technical and customer-facing foundations with room to advance Mission-Driven Work: Your work directly supports student safety and wellbeing Benefits & Perks Competitive hourly pay with overtime eligibility Medical, dental, and vision coverage 401(k) with employer match 12 weeks of fully paid parental leave Unlimited PTO, paid holidays, and a paid one-week year-end shutdown $1,000 annual professional development stipend Free mental health resources and Employee Assistance Program Equal Opportunity Employer Securly is committed to building a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other legally protected characteristic. Accommodations are available throughout the hiring process. Please contact **************************. #LI-REMOTE #LI-DO1$24-26.4 hourly Auto-Apply 3d agoHead Counsel, Intellectual Property - Remote (939-SLS)
Solutus Legal Search, LLC
Remote job
Our client, a mission-driven, leading health and wellness platform that is revolutionizing telehealth for providers and patients alike, has exclusively retained Solutus Legal Search to assist the Company in its search for a Head Counsel, Intellectual Property. Reporting to the SVP, Associate General Counsel, this attorney will be the go-to legal team member for all things IP at the Company. They will lead strategic initiatives relating to global trademark portfolio management, enforcement, and brand protection, and will coordinate with engineering leadership and outside patent counsel to identify patentable inventions and submit patents as appropriate. They will work with legal leadership to build and lead a team of attorneys and legal professionals who are responsible for handling complex legal matters relating to intellectual property. They will act as a key advisor to executives and other senior leaders, providing strategic legal advice, managing risk, and developing legal strategies to support the growth of the company and protect the company's brand and technology. Strong candidates will have 12+ years of experience practicing at a law firm and/or in-house, with deep knowledge of and experience with global trademark and brand enforcement issues and strategies, and working knowledge of patent law to issue spot and coordinate with business teams and outside counsel and experts. They also will have management experience with a strong track record of building, leading, and mentoring teams, and will be superb, trusted business partners. Experience with consumer goods, health tech, and digital product ecosystems is desirable. This is an incredible opportunity to build out and lead the IP legal function at a leading health and wellness platform that has a mission-driven, respectful, and no-ego culture. Diversity is a priority and the company values the whole person. Legal is a highly valued partner in the business. This role is remote, and the person in this role can work from anywhere in the country. Compensation is targeted at an annual base salary range of $300,000 to $320,000, an equity grant, and generous benefits. The total compensation package will vary and depend on the candidate's level of seniority, number of years of directly relevant experience, and geographic location. Solutus has been selected as the retained representative on this desirable search. Resumes submitted directly to our client will be forwarded to Solutus for review and evaluation. Ref. #939-SLS$20k-48k yearly est. 11d agoPrincipal Product Manager - AI Security, Data Access Governance and DLP
Dropbox
Remote job
Role Description Dropbox is expanding its capabilities in AI-powered security, content access governance, and data loss prevention (DLP) to help SMB and mid-market businesses secure and manage their content with enterprise-grade protection. Following our acquisition of Nira, we have taken the first steps to integrate its data access governance technology into Dropbox Dash. Now, we are focused on deepening this integration across the Dropbox portfolio and expanding our security offering in the broader data access governance, DLP and AI Security markets. We are looking for a Staff Product Manager to lead this next phase - defining the strategy and key capabilities, shaping the roadmap, and scaling a new security business within Dropbox. This is a 0 → 1 opportunity to establish Dropbox as a leader in AI and Data security for SMBs and mid-market companies, bringing AI-driven access governance, insider risk protection, and compliance automation to businesses that need it most. Responsibilities Build next-generation security products - Shape and deliver innovative solutions by integrating Nira's governance capabilities into Dropbox and driving a standalone security offering for the broader market. Lead an AI-driven roadmap - Define and launch intelligent features that use AI and automation to streamline access control, enforce real-time DLP, and proactively detect security risks. Expand Dropbox's impact in the market - Identify opportunities in the SMB and mid-market security space, craft a clear product vision, and accelerate adoption with a differentiated value proposition. Deliver breakthrough product experiences - Partner with engineering and design to launch automated access reviews, AI-powered security insights, and compliance workflows that raise the bar on security. Turn insights into action - Work directly with customers to uncover their toughest data governance and AI security challenges, and translate those needs into high-impact product features. Drive seamless execution - Collaborate across engineering, security, compliance, and go-to-market teams to launch products that meet global standards (SOC 2, ISO 27001, GDPR, etc.) and delight customers. Requirements Hands-on Security Product Expertise - 12+ years of product management experience, including 3+ years building solutions in Access Governance, DLP, DSPM, SSPM, or AI Security. Deep Domain Knowledge - Experience tackling data and IP protection challenges, especially in Access Management and DLP for Google Workspace, Microsoft OneDrive, Dropbox, Box, or similar SaaS platforms. Customer-First Mindset - Passion for solving real customer pain points, with a track record of shipping security products that are powerful yet simple to use. Proven 0 → 1 Builder - You've taken security products from idea to launch, driving adoption and impact in environments ranging from enterprise SaaS to fast-moving startups. AI + Security Innovation - Experience applying AI/ML to security challenges-automating access controls, detecting risks, and strengthening data protection. Cross-Functional Partner - Comfortable working side by side with engineering, security, GTM, and legal teams, blending technical know-how with product vision to ship great outcomes. Preferred Qualifications BS or MS in Computer Science, Electrical Engineering, Business, Applied Mathematics or Statistics, or relevant field. MBA is a plus. Experience in building and scaling data ingestion systems and data platforms Experience working with AI/SaaS products or platforms such as Chatgpt, Gemini, Claude and understanding of data security risks with using AI and SaaS products. Exposure to access and data security challenges and solutions for using AI agents in enterprise. CompensationUS Zone 1$272,000-$368,000 USDUS Zone 2$244,800-$331,200 USDUS Zone 3$217,600-$294,400 USD$272k-368k yearly Auto-Apply 2d agoSenior SoC RTL Design Engineer (remote)
Chelsea Search Group
Remote job
Senior RTL Design Engineer Remote / work from home US Citizen or US Permanent Resident Full-time/employee + Benefits + 401k + Stock Options Responsibilities: • Participate in architectural feasibility studies • Develop micro-architecture specifications based on the SoC requirements • Design, implement and integrate complex SoC blocks • Develop block-level test cases to deliver fully functional designs • Develop synthesis constraints and resolve timing issues • Resolve Lint, CDC, and DFT related issues • Identify and resolve RTL and GLS failures at block and chip level • Participate in ECO implementation • Assist with silicon bring-up Required Skills & Experience: • BSEE/MSEE with 10+ years of SoC design/architecture experience • RTL Design including HVLs and HDLs (SystemVerilog, Verilog) • Third Party IP Integration experience • Logic synthesis and static timing analysis • SoC design flow including chip-level design, block/IP design and behavioral modeling • Modeling SoC architectures with FPGAs • Working knowledge of standard bus protocols such as AXI/AMBA/TileLink • Experience with RISC-V architecture • Working knowledge of PCIe and DDR • Clock domain crossing methodologies • Scripting languages such as Python, Perl, Tcl, shell, etc. • Strong familiarity with EDA tools • Strong problem solving and debugging capabilities • Working knowledge of SoC design with CHISEL is a plus • Asynchronous logic design is a plus #J-18808-Ljbffr$102k-139k yearly est. 2d agoNetwork Engineer - DCO Mission Support
Punch Cyber Analytics Group
Remote job
About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement. We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide. We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality. We give back. To those in need. To the community. To the industry. Does this sound like you? In this Role You Will: Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport Key tasks include: - Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments - Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion) - Implement and validate SPAN/mirror ports and inline network taps - Conduct packet capture analysis and support anomaly detection tuning - Collaborate with host entity personnel for network access and integration Key Requirements: -10+ years network engineering experience in production or field conditions -Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules - Hands-on experience with Wireshark, tcpdump, and other capture tools - Familiarity with Linux networking, security architecture, and containers - Experience supporting DoD/tactical networks preferred - Strong troubleshooting skills under pressure in unfamiliar environments Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups. Security Clearance: TS with SCI eligibility required. Travel Requirements: 8-12 weeks annually, CONUS and OCONUS, sometimes on short notice. Remote work flexibility available outside of mission support windows.$79k-105k yearly est. Auto-Apply 60d+ agoLATAM -Anti Piracy Engagement Specialist
Ruvixx
Remote job
License Compliance Specialist Role & Compensation Details Role Type: Full-Time Contractor includes a 3-month trial period. Compensation Range: The target monthly compensation for this role is between $800 and $1,000 USD. This consists of a fixed base salary of $800 USD. Includes a performance-based bonus of up to $200 USD per month, based on achieving clear, measurable KPIs. Ruvixx is seeking a motivated and analytical License Compliance Specialist to join our fully remote team. This role is open to all qualified candidates currently based in South America. You will be at the forefront of protecting intellectual property for a leading global software partner, managing anti-piracy and software compliance cases from investigation to resolution. This is an ideal role for a professional with a background in sales, collections, or B2B customer engagement who is looking to build a career in the high-growth field of technology compliance. About Us: Why Join Ruvixx? At Ruvixx, we use cutting-edge technology and data-driven insights to support international software compliance and anti-piracy efforts. We help businesses protect their IP and ensure ethical software use. This is more than just a job; it's an opportunity to build a high-demand career. You'll gain invaluable, hands-on experience in data analysis, international negotiation, and anti-piracy strategy, all within a supportive, mission-driven, and fast-paced global environment. What You Will Do Manage the full lifecycle of software license compliance cases, from initial investigation to resolution. Investigate and analyze case data to identify unlicensed software use and prepare clear, evidence-based reports. Engage directly with businesses via phone, email, and video to discuss compliance issues and negotiate resolutions. Maintain meticulous and accurate records of all case activities and communications in our CRM system. Support operational needs with ad hoc analysis and reporting. What We're Looking For (Requirements) Must be currently based in South America (this is a firm requirement). Fluent proficiency in English, both spoken and written. 1+ years of professional experience in customer engagement, sales, collections, or compliance. Strong communication and negotiation skills, with professional confidence in handling B2B outreach via phone, email, and video calls. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analysis tools (MS Excel, Google Sheets). A self-motivated and highly organized individual comfortable working independently in a remote environment. Preferred Qualifications A strong interest in software licensing, intellectual property law, or anti-piracy strategy. Experience building client relationships across various South American markets. How to Apply Ruvixx is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you are a results-oriented problem-solver ready to make an impact, we encourage you to apply. Please submit your CV in English to be considered.$800-1k monthly Auto-Apply 60d+ agoSenior Manager of Strategic Partnerships
10Pearls
Remote job
About the Role: We are seeking a seasoned and visionary leader to architect and lead our global partnership strategy. This individual will be instrumental in driving our next phase of growth by forging and nurturing strategic relationships with two key pillars: Major Technology Ecosystems (AWS, Azure, Salesforce, ServiceNow, etc) and Large Global System Integrators (GSIs). This is a high-impact role for a strategic thinker and a relentless executor who can build mindshare, create powerful go-to-market (GTM) motions, and directly influence revenue through our partner channels. The Day to Day: Strategy & Planning: Develop and execute a comprehensive global partnership strategy aligned with 10Pearls' business objectives and service offerings. Ecosystem Development: Establish and deepen relationships with key technology platforms (e.g., achieve and leverage co-sell ready status, develop IP solutions on their marketplaces, secure joint funding). GSI Alliance Management: Build "alliance" relationships with top-tier GSIs. Create and manage joint GTM plans, foster referral pipelines, and enable their teams to position 10Pearls as a preferred implementation partner. Revenue Generation: Be directly accountable for driving pipeline and revenue growth through partner-sourced and partner-influenced opportunities. Program Management: Structure and formalize partnership programs, including defining tiers, benefits, joint marketing activities, and performance metrics (KPIs). Cross-Functional Leadership: Collaborate closely with internal leadership in Sales, Marketing, Delivery, and Technology to ensure alignment and successful execution of partnership initiatives. Market Intelligence: Serve as the voice of the partner ecosystem within 10Pearls, providing insights on market trends, competitive landscape, and new partnership opportunities. Qualifications & Experience: 10+ years of experience in a business development, strategic partnerships, or alliance management role within a technology services or consulting environment. Proven Track Record: Demonstrable success in building and scaling partnerships with at least two of the following: AWS, Microsoft, Salesforce, ServiceNow. GSI Experience: Established relationships and a history of successful collaboration with one or more major Global System Integrators (e.g., Deloitte, EY, KPMG, PwC). Revenue Focus: A history of exceeding quotas and directly contributing to significant revenue growth through channels and alliances. Strategic & Operational: Ability to think big and define strategy, but also roll up your sleeves to negotiate agreements, manage day-to-day relationships, and close deals. Exceptional Communicator: Outstanding presentation, negotiation, and interpersonal skills with the ability to influence both external partners and internal C-level stakeholders. Self-Starter: Highly motivated, entrepreneurial spirit with the ability to operate autonomously in a fast-paced environment. Nice to Have: Existing strong rolodex of contacts within the target partner organizations. Experience working with partnership frameworks and programs (e.g., Microsoft Co-Sell, AWS MAPN, Salesforce Partner Program). Understanding of software development lifecycle (SDLC), Agile methodologies, and digital transformation projects. About 10Pearls: 10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit ********************* We offer a competitive compensation package, including the below benefits for full-time employees: Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls Employer-funded health reimbursement account (HRA) for the high deductible health plan option Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program Employer-paid short term, long term, life, and AD&D insurance Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site 10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.$99k-140k yearly est. Auto-Apply 16d agoTier 2 Systems Engineer - Fully Remote
Magna5 Ms
Remote job
***This position is 100% remote. Applicants must be eligible to work in the United States and currently reside in North Carolina, Virginia, West Virginia, or Maryland*** Title: Tier 2 Systems Engineer About the Role The Tier 2 Managed Services Engineer is responsible for handling escalated technical issues, advanced troubleshooting, and day-to-day support for our managed services customers. You will work closely with Tier 1 technicians, senior engineers, and account teams to ensure our clients' systems are stable, secure, and optimized. This role is ideal for someone who is highly technical, customer-focused, and comfortable working across multiple environments and technologies in a fast-paced MSP setting. Key Responsibilities Customer Support & Incident Management Provide Tier 2 support via phone, ticketing system, email, and remote tools. Troubleshoot and resolve escalated incidents related to workstations, servers, networks, and cloud services. Own tickets through to resolution, ensuring timely communication and proper documentation. Collaborate with Tier 1 and Tier 3 resources to resolve complex issues and improve knowledge transfer. Systems & Network Administration Support and maintain Microsoft Windows Server and desktop environments (AD, DNS, DHCP, GPO, file/print services). Administer Microsoft 365/Exchange Online, Teams, OneDrive, and related services. Perform user and group administration across various systems. Assist with management of switches, firewalls, wireless, VPN, and other network devices. Monitoring, Maintenance & Projects Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues. Perform routine maintenance (patching, updates, backups, AV/EDR checks, capacity management). Participate in implementation and upgrade projects (migrations, standardization, new deployments). Contribute to standard operating procedures (SOPs), documentation, and knowledge base articles. Security & Compliance Support security tools such as endpoint protection, MFA, email security, and backup/recovery solutions. Assist in responding to security-related alerts and incidents following established playbooks. Follow best practices and policies for system hardening, access control, and data protection. Collaboration & Continuous Improvement Mentor Tier 1 technicians and help elevate overall team capability. Provide feedback to improve tools, processes, and service delivery. Maintain strong customer relationships with a focus on responsiveness, quality, and professionalism. Requirements Required Qualifications 3+ years of experience in a technical support, systems administration, or MSP/help desk role (Tier 2 equivalent). Strong experience with: Windows desktop (Windows 10/11) and Windows Server OS (2012/2016/2019+). Active Directory, DNS, DHCP, Group Policy. Microsoft 365 administration (Exchange Online, Teams, basic security/compliance settings). Remote support tools and RMM/monitoring platforms. Solid understanding of TCP/IP networking, VLANs, VPN, and basic firewall concepts. Experience troubleshooting common business applications, printers, and peripherals. Excellent customer service, communication, and documentation skills. Ability to prioritize and manage multiple tickets and tasks in a high-volume environment. Must be authorized to work in the United States. Preferred Qualifications Experience working for a Managed Services Provider (MSP) or in a multi-client support environment. Hands-on experience with: Microsoft Azure, Intune/Endpoint Manager, or other cloud platforms. Common firewall vendors (e.g., Watchguard, Fortinet, Palo Alto, etc.). Backup/DR solutions and virtualization (Veeam, Commvault, Datto, VMware, Hyper-V). Security tools (EDR, email security gateways, web filters). Relevant certifications such as: CompTIA Network+, Security+, Server+ Microsoft certifications (MCP, MCSA, AZ-900, MS-900, MD-102, etc.) Other vendor certifications (Cisco, Fortinet, VMware, Watchguard, etc.) Personal Attributes Strong analytical and problem-solving skills with a structured approach. Customer-focused mindset with the ability to explain technical issues in business-friendly terms. Self-motivated and able to work independently in a remote environment. Team player who collaborates effectively across functions and levels. Willingness to learn new technologies and continuously improve. Work Environment & Location Remote position:?Work from home within the United States. Standard hours are 8 x 5 Eastern Time Preferred geography:?Virginia, West Virginia, or Maryland, to support regional customers and occasional onsite needs. May require occasional after-hours or on-call work as part of a rotation to support critical incidents or maintenance windows. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo's them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 8:00 AM to 5:00 PM. Work Perks 100% remote position Paid time off including paid holidays and floating holidays. Bonus potential based on individual and company performance Highly competitive and flexible medical, dental, and vision benefits plans 401(k) with employer match Tailored Life and Disability insurance plans Full reimbursement for approved professional certification and career enriching opportunities Magna5 Values Win Together - We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge. Respond Fast - When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions. Earn Trust - We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make. Stay Transparent - No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Think Ahead - “Good enough” isn't good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success. What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at ***************$68k-94k yearly est. 58d agoRemote - Patent Attorneys & Agents
Premier Inn Hotels LLC (UAE
Remote job
About the Remote Opportunity: This is only for candidates with significant patent prosecution experience. MNF Global Legal Recruiting partners with top AmLaw 100 and premier boutique intellectual property firms nationwide. One of our clients-a highly regarded, technology-focused IP firm-is seeking experienced patent attorneys and patent agents with strong technical backgrounds in Software such as AI, Machine Learning, Cloud, and Data Storage. Remote: This role offers full remote flexibility while providing access to sophisticated, high-profile work and a collaborative team environment. Key Technical Areas Artificial Intelligence and Machine Learning algorithms and applications Cloud computing 5G/6G, wireless telecom, electrical, software, telecom, semiconductor, computer-related technologies Medical devices, automotive, aerospace, and construction equipment Responsibilities Draft and/or prosecute U.S. and international patent applications Why This Role Stands Out Fully remote with flexible work arrangements; productivity compensation with base salary; access to cutting-edge emerging technology matters; collegial team culture. Compensation Salary Range: $180,000 - $350,000 annually, depending on your productivity. Next Step Apply through this posting to be considered. All applications are handled confidentially. About MNF Global Since 2007, MNF Global Legal Recruiting has specialized in placing patent attorneys, patent agents, and technical specialists in top law firms nationwide. We partner with you to understand your long-term career goals and connect you with opportunities that match your technical expertise and professional ambitions. Requirements J.D. with admission to at least one state bar or registered USPTO Patent Agent 3+ years of patent prosecution experience in AI, ML, wireless communications, and/or semiconductors Degree in Electrical Engineering, Computer Engineering, Computer Science, or Physics (advanced degree preferred but not required) Strong writing and client communication skills Ability to work independently and manage multiple priorities in a remote environment Benefits Top Benefits #J-18808-Ljbffr$63k-100k yearly est. 5d agoDelivery Engineer -Wireless, Network (Remote)
Myriad360
Remote job
Who You Are You are a hands-on network and wireless engineer who enjoys building, configuring, and troubleshooting real-world environments. You take pride in clean implementations, well-documented work, and delivering solutions that perform reliably in production. You are comfortable working in enterprise and campus environments and understand how critical network availability and wireless performance are to the end user experience. You are methodical in your approach, able to follow established designs and standards, and confident executing technical work independently while knowing when to escalate. You work well in customer-facing situations, communicate clearly during implementations, and understand the importance of professionalism, preparation, and follow-through in delivery roles. About The Role Delivery Engineer is a hands-on technical role responsible for the deployment, support, and optimization of enterprise wired and wireless network environments. This role focuses on executing scoped delivery work for customer engagements, supporting both new deployments and existing infrastructure. Delivery Engineers work closely with senior engineers and project teams to implement approved designs, troubleshoot issues, and ensure solutions are delivered according to best practices, security standards, and customer expectations. This role requires strong technical fundamentals, attention to detail, and the ability to operate effectively in live production environments. Travel up to 25% required for this position. Other responsibilities include: Network Engineering (Enterprise / Campus) Configure, deploy, and support enterprise LAN infrastructure Implement VLANs, trunking, STP, LACP, and basic QoS Support static routing and OSPF Troubleshoot connectivity and performance issues Assist with upgrades and lifecycle refreshes Maintain documentation and diagrams Wireless Engineering Deploy and support enterprise WLANs Perform predictive and validation surveys (Ekahau preferred) Configure SSIDs, RF profiles, roaming, and security Troubleshoot coverage, interference, and authentication issues Network Security & Access Support 802.1X, RADIUS, and NAC concepts Implement ACLs, port security, and segmentation Follow change and security standards Complete ongoing security awareness training and comply with company policies to the requirements section Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts Other duties as assigned Desired skills and experience: 3-6 years of enterprise network and wireless experience Strong understanding of Ethernet, TCP/IP, DNS, DHCP Experience with Cisco, Aruba, Juniper, Ruckus, or similar vendors Proven troubleshooting skills in production environments Preferred Qualifications and Certifications: Cloud-managed networking (Meraki, Mist, Aruba Central) Exposure to enterprise firewalls Basic network automation familiarity CCNA (Enterprise) CWNA or vendor wireless certifications Must be based in the United States A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other's shoes, readily admit our mistakes, and generously share our time and knowledge. Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits Unlimited Paid Time Off (PTO) Incentive compensation plans for all employees Company-funded 401k contributions Zero-cost employer-covered health insurance Annual BYOD (Bring Your Own Device) reimbursement up to $500 Paid Parental Leave Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with! Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $120,000- $130,000, plus opportunities for bonus and/or commission. Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.$120k-130k yearly Auto-Apply 15d ago
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