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Laboratory Tests jobs near me - 28 jobs

  • Client Service Representative

    Labcorp 4.5company rating

    Remote job

    **APPLICANT WINDOW CLOSES: DECEMBER 16, 2025** **PAY RANGE $25 - $35** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **Working Conditions** **Location - Remote** **Remote work capability** , including: + A dedicated, distraction-free workspace suitable for taking phone calls. + Reliable high-speed internet connection. + Ability to maintain confidentiality in a home environment. **Days:** Monday - Friday **Hours:** 6am - 3pm Pacific Time Zone Invitae|LabCorp is seeking a Client Service Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Client Services Representative will provide product training and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. **Duties and Responsibilities:** + Act a liaison between Invitae|LabCorp, the customer base and patients + Be well-versed in all Invitae products, processes, and policies to effectively solve client inquiries and complaints over the phone or via email + Speak with customers in a courteous, friendly, and professional manner using protocol procedures + Inquire, clarify, and confirm customer requirements and understanding of the solution + Provide additional customer education and information as needed + Qualify and establish inbound new customers requesting Invitae|LabCorp's products and services + Work in multiple databases to research complex issues and questions + Respond to client inquiries within 24 hours + Assist in resolving order submission errors with clients + Participate in peer training, documentation of client feedback, relaying of feedback to drive improvement of customer satisfaction and business performance + Engage in continuous development through customer service training, individualized coaching, constructive feedback, and performance improvement initiative + Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance + Manage daily workflows by prioritizing tasks and ensuring timely completion within queue-based systems **Minimum Education and Experience** + High School Diploma or GED equivalent + 2+ years' experience in a client-facing role, dedicated to exceeding client expectations through a customer-first approach + Previous experience in a **call center** or high-volume, phone-facing environment. + General understanding of **medical laboratory workflows** , terminology, or test processes. + Proficiency with **Salesforce.com** or similar CRM platforms. + Proficiency with remote collaboration tools (e.g., Teams, Slack + Proficiency with Microsoft Office **Preferred Qualifications** + Experience working in a healthcare, laboratory, or diagnostics environment. + Experience handling **healthcare-related calls** , preferably supporting patients or medical providers. + Familiarity with medical terminology or laboratory test ordering systems. + Bilingual skills (Spanish/English) **Skills and Competencies** + **Excellent verbal communication skills** , with the ability to explain information clearly and sensitively. + General understanding of **medical laboratory workflows** , terminology, or test processes. + Proficiency with **Salesforce.com** or similar CRM platforms. + Strong attention to detail and ability to navigate multiple systems simultaneously. + High level of professionalism, reliability, and self-motivation. + Excellent organizational and multi-tasking capabilities to effectively handle heavy inbound email and call volume + Enjoys problem-solving in a dynamic and rapidly changing environment + Strong flexibility and the ability to manage and adapt to changing priorities quickly + Skilled in computing fundamentals, basic technology troubleshooting, and ticket management **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $25-35 hourly 2d ago
  • Advanced Practice Provider - FT - Urology - Topeka

    Stormont Vail Health 4.6company rating

    Remote job

    Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Exempt The Urology Advanced Practice Provider (APP) works closely with the Urologist to provide advanced patient care in both a hospital and office clinic setting. This position assists in providing patient consultation and evaluation; assistance with procedures; hospital rounds to include relaying of orders from collaborating physicians; coordination of admissions and discharges; functions as a first assistant in the operation room, including pre and post-operative intervention, when necessary. This position is also responsible to provide documentation of services provided in compliance with established medical records, medical staff, and billing procedures. The delivery of professional nursing care at Stormont-Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization. Education Qualifications Must be a graduate of an accredited PA/APRN program. Meets educational preparation or other qualifications within specified time frames as determined/outlined by specific department policy. Experience Qualifications Possess 'First Assist' experience. Required Experience in urology patient care. Preferred Skills and Abilities All APRN incumbents are required to maintain Registered Nurse competencies as designated by Federal and State organizations and as outlined in SVH policy. (Required proficiency) Project professionalism in appearance and all forms of communication. (Required proficiency) Knowledge in administering patient care according to established protocol. (Required proficiency) Skill in establishing and maintaining effective working relationships with patients, co-workers, physicians and the public. (Required proficiency) Ability to exercise initiative, problem solving and decision making. (Required proficiency) Licenses and Certifications Registered Nurse - KSBN Must have valid APRN licensure. Be certified as a nurse practitioner by a recognized national certifying body that has established standards for nurse practitioners. Required or Physician Assistant (PA) - KSBHA Required Additional certification may be required in certain patient care settings or populations. The department director will provide specific information and the time frame in which such certification may be attained at the time of hire/transfer into department. What you will do Work closely with surgeons in providing patient care across the continuum (clinic, inpatient, operating room) by performing consultation, evaluation, and provisional management of the patient with urologic needs. Perform duties in surgery to include: o Assisting in providing exposure (retraction, suction) o Handling tissue o Providing hemostasis o Suturing o Using and handling instruments Make daily inpatient rounds and record pertinent patient progress in chart. Prescribe medications and intravenous fluids. Enter orders in hospital electronic medical record in accordance with protocols. Perform postoperative follow-up care o Administer medication upon request of collaborating surgeon o Insertion and/or removal of catheter/tubes Provide preliminary assessment and interpretation of various diagnostic studies including laboratory tests and radiologic studies. Arrange patient admissions and dismissals. Record associated history and physical or discharge summaries. Communicates with families, employers, institutions, and other healthcare providers regarding patient's treatment and status. Initiate consultation and monitor patients for special tests. Provide patient education and discharge instructions. Facilitate collaborating surgeon's referral of patients to appropriate healthcare facilities, agencies, other resources in the community, or other physicians. New graduate APRN incumbents will maintain bedside nursing skills for the first 24 months and may be designated to work at the bedside. Maintenance of skills work and assignment at bedside will be determined by leadership. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Occasionally 1-3 Hours Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 50 lbs Pushing: Occasionally 1-3 Hours up to 50 lbs Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 50 lbs Repetitive Motions: Occasionally 1-3 Hours Sitting: Occasionally 1-3 Hours Standing: Frequently 3-5 Hours Stooping: Occasionally 1-3 Hours Talking: Occasionally 1-3 Hours Walking: Frequently 3-5 Hours Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Occasionally 1-3 Hours Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
    $55k-87k yearly est. Auto-Apply 60d+ ago
  • Lab Specialist

    Ohio Health 3.3company rating

    Columbus, OH

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Lab Specialist review, monitors and correlates internal and external information and resources to insure that patient laboratory reports are accurate and reproducible; shall institute and maintain quality assurance measures as required by licensing or accrediting agencies. Takes on a level of responsibility which includes instrument maintenance, training of personnel, inventory control, quality control, and troubleshooting and resolving problems. Responsibilities And Duties: 40% Performs all duties as Med Tech 30% QC: Establishing and reviewing quality control and interlaboratory QC programs, linearity and precision, investigating problems, utilizes complex information for troubleshooting. Verifies acceptable limits for results of samples used for internal quality control of laboratory tests. Validate methods. Communicates changes and orients new staff to QC P/P. Provides clinical expertise and leadership while training and leading associates and students. 15% Clinical competency which includes facilitating proficiency test program for their area of clinical focus. 5% Patient safety and infection control practices. add this section from ML t 5% Maintains all QC and instrumentation and records required by accrediting agencies, CAP, JCAH o and files documentation in such a manner that it is accessible to all technical staff who use the data, as well as inspectors reviewing data to monitor compliance with regulation. 5% Performs other misc. duties as assigned Inventory management as required Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: Med Tech language; include Phlebo Experience ) Medical Technology, Cytology or related field. One year internship in an accredited hospital followed by completion of the Board of Registry examination. Advanced level of physiological chemistry, quantitative analysis, higher mathematics, statistical analysis, and computer training. Customer service to clinicians and clients. Must be comfortable and professional on the telephone, able to communicate with physician office staff and clinical staff, and laboratory associate's. Must be able to communicate with patients and their families and use service recovery where necessary. Work Shift: Day Scheduled Weekly Hours : 40 Department Cytology Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $43k-60k yearly est. Auto-Apply 5d ago
  • Payload Specialist

    Battelle Memorial Institute 4.7company rating

    Columbus, OH

    Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. **Job Summary** As a Payload Specialist you will collaborate with solution architects and systems designers to perform live-fire evaluation of energetic solutions to enable effectiveness testing analysis (i.e. penetration, fragmentation, incendiary, etc). The energetics testing will help provide rapid assessment of materials, components, or payloads and inform strategic decision-making processes to help maximize mission effects while meeting safety, interoperability, customization, and affordability requirements. **Responsibilities** + Translate operational requirements into payload and component specifications for energetic materials and solutions. + Develop and implement Test Safety Plans (TSPs) and hazard analyses to ensure safe execution of live-fire and laboratory tests. + Plan and execute tailored test series including modeling, simulation, benchtop trials, and instrumented arena/chamber tests for payload effectiveness. + Operate and utilize advanced diagnostics such as high-speed video, flash X-ray, photon Doppler velocimetry (PDV), and pressure/Time of Arrival (TOA) probes during testing. + Support formulation tailoring, pressing, casting, and component/housing interface customization to optimize lethality, impulse, and fragmentation signatures. + Participate in small-scale sensitivity and shock-to-detonation transition experiments to assess and improve payload safety and performance. + Support integration of computational modeling and scale-up processes to close the loop between chemistry, processing, and measured performance. + Document and report test results, post-test analysis, and recommendations for operational tailoring and further development. **Key Qualifications** + Associate's degree in a related field with 7+ years of experience, or an equivalent combination of education and experience. + Demonstrated ability to solve complex problems and work as a part of team. + Exhibits technical knowledge and troubleshooting skills to complete complex assignments. + Ability to generate and follow procedures of significant complexity. + Demonstrates knowledge and understanding behind applications by creatively troubleshooting and correctly interpreting results. **Nice to Have** + Experience with model-based systems engineering (MBSE) methodologies. + Experience with DoD Architecture Framework (DoDAF) and/or Unified Architectural Framework (UAF). + Experience supporting DoD programs. + Active Top-Secret Clearance. **Benefits: Live an Extraordinary Life** We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. + **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time. + **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. + **Take time to recharge** : You get paid time off to support work-life balance and keep motivated. + **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. + **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support. + **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. + **Advance your education** : Tuition assistance is available to pursue higher education. **A Work Environment Where You Succeed** For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: + Apply your talent to challenging and meaningful projects + Receive select funding to pursue ideas in scientific and technological discovery + Partner with world-class experts in a collaborative environment + Nurture and develop the next generation of scientific leaders + Give back to and improve our communities **Vaccinations & Safety Protocols** _Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._ _Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._ The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.** For more information about our other openings, please visit ************************
    $82k-103k yearly est. 30d ago
  • Remote Data Entry Analyst

    Barbara's Answering Services

    Remote job

    Full Job Description Perform routine assignments as required for an entry-level Business Analysis role. Developing competence by performing structured work assignments, data cleaning, compiling, mining, and reporting. Interested candidates should send their resume to (billing@ barbaras answering service. com) Primary Responsibilities: Manipulate, analyze, and interpret large amounts of data using Access, Excel, SQL, and VBA Automate processes and reports Recognize inefficiencies in processes (operational or technical) Design solutions to address billing issues Pull ad hoc reports from various billing systems Perform data validation to ensure accuracy and quality Data mining for advanced analysis of data presented in reports for management Analyze insurance medical billing denials to identify trends Recommend solutions to decrease bad debt and increase cash for receivables from laboratory tests Assist Billing department in the resolution of billing issues Provide feedback to Senior Management regarding contractual issues impacting Revenue Services Collaborate with other business units and departments on analysis projects Requirements Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in writing SQL queries Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills Benefits Free parking Health savings account Health insurance 401(k) Paid time off Vision insurance Opportunities for advancement Life insurance EDUCATION Bachelor Degree (Business with accounting emphasis) Minimum (1) Year experience in high volume technical inside sales environment with proficient excel Job Type: Full-time Pay: $22.00 - $23.00 per hour Experience level: 1 years Schedule: 8 hour shift Experience: Microsoft Excel: 2 years (Required) Data mining: 1 year (Required) Interested candidates should send their resume to (billing@ barbaras answering service. com) Work Location: In person
    $22-23 hourly 60d+ ago
  • Laboratory Manager

    Terracon 4.3company rating

    Gahanna, OH

    General Responsibilities: Responsible for coordinating or managing the activities of a Construction or Geotechnical materials laboratory (testing includes materials such as soils, aggregates, concrete, and asphalt). This includes ensuring that the laboratory testing services are conducted in a safe manner and consistent with company quality protocols, project requirements, and in a timely manner. Oversee or coordinate the training and utilization of laboratory staff. Oversee or coordinate the maintenance and cleanliness of the laboratory and testing equipment. Essential Roles and Responsibilities: * Provides supplemental operating policies and procedures unique to the laboratory to ensure that the testing services are accomplished consistent with Terracon's quality protocol and in an orderly and efficient manner. * Works with Office Management during preparation of proposals and quotations for laboratory testing services to ensure proper scoping of services, availability of manpower, and appropriate pricing to render a profit. * Ensures that laboratory personnel are properly trained, supervised and equipped with the necessary tools and equipment to ensure their personal safety in the office and laboratory. * Directly supervises or monitors laboratory activities to ensure that the work is executed on time and in accordance with the client and project requirements and within company policies, procedures and standards. * Ensures that laboratory processes and personnel adhere to the requirements of the company Quality program and the Construction Materials Quality Management System (QMS). * Evaluates the performance of all employees within the laboratory and assists them in their professional development and growth, consistent with company policies and procedures. * Supervises the efficient utilization of facilities and equipment assigned to the laboratory and makes requests for additional equipment and facilities as needed to meet the client's demands. * Oversees calibration and maintenance of the laboratory equipment. * Oversees the proper organization and appearance of the laboratory area, including keeping the area and equipment clean and uncluttered. * Provides assistance to the Materials and/or Geotechnical Department Manager, directs the short-range business development activities of laboratory personnel to ensure that adequate fees are available to support the manpower staffing levels. * Directly supervises the administrative systems of the laboratory to ensure that reports, proposals, and information required to serve the client are properly prepared and reported. * Ensures that laboratory personnel follow company administrative policies. Examples of such policies include, but are not limited to, time sheets, expense reports and purchase order requirements. * With the assistance from the Materials and/or Geotechnical Department Manager, plans, recruits, selects and provides training for personnel in the department. * Assists the Materials and/or Geotechnical Department Manager with the preparation of each annual department business plan. * May be required to perform construction and geotechnical related laboratory testing based on workload and staffing. * Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. * Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects. * Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices. Engage APRs on projects at their onset. Requirements: * Bachelor's degree in engineering technology or related field and 5 years' experience performing laboratory tests on construction and geotechnical materials. Or, in lieu of a degree, a minimum of 9 years' related experience. * Certification by qualified national, regional or state authorities (ACI, NICET, DOT) or in-house certification is required in areas such as concrete, aggregates, soil and rock, or road and paving materials. * Valid driver's license with acceptable violation history. About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
    $52k-75k yearly est. 22d ago
  • Associate Research Director - Complex Care

    Private Health Management 4.0company rating

    Remote job

    Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients to obtain the best care and outcomes when facing serious and complex medical conditions. Individuals and businesses who make health a priority rely on PHM to achieve the best of what's possible in medicine. We believe everyone should benefit from the latest science-backed insights, have access to the best diagnostics, specialists, and treatments, and receive independent guidance to make informed health decisions with confidence. About the role: For more than a decade, Private Health Management (PHM) has helped our clients navigate the fragmented healthcare system to achieve the best care and outcomes when it matters most. As a Associate Research Director at PHM you'll join a team of compassionate and dedicated professionals focusing solely on the best interest of the patient and establishing a new standard of excellence in precision medicine. In the role, you'll lead the research efforts on complex care cases. You'll review client medical records and clinical history, identify and evaluate diagnostic and treatment options including clinical trials and innovative, evidence-based therapies around the world, and develop and prioritize treatment strategies based on data in the medical literature and input from world leading experts. How You'll Spend Your Days Client-Facing Engagement: Participate in client calls alongside clinicians to communicate the latest research findings, support shared decision-making, and ensure understanding of available options. Clinical History Analysis: Analyze patient medical records, including data extraction and tracking of lab values, symptoms, medication histories, or clinical outcomes. Medical Literature Review: Identify, review, and analyze literature across a wide range of clinical and research topics. Summarize articles and compare findings of clinical studies and present that information in a patient-friendly manner. Molecular Diagnostics Interpretation: Identify, analyze, and interpret molecular diagnostics and laboratory tests, ensuring accurate and insightful assessments. Provide insights to support patient care decisions. Treatment Options Research: Research, evaluate, and prioritize treatment options for individual cases. This includes review, analysis, and interpretation of the accepted standard of care, the most recent professional guidelines, and the most current investigational approaches, as well as identifying and connecting with key opinion leaders and other experts in the field of interest, to help guide decision making. Clinical Trials Identification: Identify and evaluate potential clinical trials. This includes spreadsheet creation, database searching, identification of supporting evidence, and calling trial sites to help find appropriate clinical trials for our clients. Content Creation: Create patient education documents (written reports, presentations, spreadsheets, graphs, charts, etc.) that provide pertinent information related to clinical history, diagnosis, and treatment options. What you bring to the table: Academic & Professional Experience: A PhD in a science or healthcare field is required + early career professional experience in a complex medical disorder(s). A preference for this role will be given to candidates with research experience in neurology and/or genetics. Excellent Research Abilities: Knowledge of best practices and well-developed research capabilities exploring the medical literature (e.g., PubMed, Google Scholar) Client Readiness: Exceptional interpersonal skills, service orientation, written and verbal communication abilities to serve as a trusted advisor to clients Adaptable Doer Attitude: Efficient, resourceful, creative, and able to make rapid decisions in the face of ambiguity & deadlines. Great Team Member: Equally comfortable delivering as an individual or collaborating across peers, co-workers, and external experts to deliver the best results for clients Read what current Team Members say about working at PHM! Compensation: The target base salary for this position is $110,000 - $125,000. This base salary is part of a total rewards package that includes: health/dental/vision benefits, annual cash incentive, 401k with match, flexible PTO, and access to PHM's services for you and your dependents. Actual pay may vary based on experience, location, and other factors. This is a fully remote position requiring that you live in the United States. Next steps Private Health Management is a remote company with employees around the United States. We're committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you'll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we're also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself & future candidates. Have a quick question about the role? Email ************************* or simply apply here. Anticipated Pay Range$110,000-$125,000 USD
    $110k-125k yearly Auto-Apply 3d ago
  • Client Engagement Specialist - Woodward

    Tricore Reference Laboratories 4.6company rating

    Remote job

    Schedule: Monday - Friday 0930-1800 with weekends, holidays, on-call, and other shifts as needed Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest. ESSENTIAL FUNCTIONS: 1. After training period, show proficiency and have documented competency with various applications, websites and functions. 2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module. 3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc. 4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators. 5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore. 6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year. 7. Perform other assigned duties to meet the customer s requirements with direction of leadership. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. General Requirements: Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service. Be able to articulate with customers and have persuasion, negotiating and retention skills. Ability to be empathetic and exercise key listening skills. Work effectively in a team environment, contributing to the success of the call center and organization. Achieves personal metrics and goals set forth by the organization. Work on a schedule that is set in advance for all functions, lunches and breaks. Attends training as required and is expected to be punctual. Accurate and fast typing required. Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required. Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications. Will be learning laboratory terminology in Clinical and Anatomic Pathology. If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application Minimum Qualifications: MINIMUM EDUCATION: High school diploma or equivalent. OTHER REQUIREMENTS: A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes). PREFERENCES: Associate s degree in related field preferred. Completion of appropriate medical certificate training program. Knowledge of laboratory tests/medical terminology Proficient computer skills and ability to use multiple applications simultaneously. Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below: CLIENT ENGAGEMENT SPECIALIST I Meet one of the following: Six (6) months experience in a clinical laboratory or medical setting. Six (6) months customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST II Meet one of the following: One (1) year relevant experience at TriCore. Two (2) years relevant experience in a clinical laboratory or medical setting. Three (3) years customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST III Meet one of the following: Two (2) years relevant experience at TriCore Three (3) years relevant experience in a clinical laboratory or medical setting Four (4) years customer service experience or equivalent combination of education and experience TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
    $45k-66k yearly est. 60d+ ago
  • Licensed Practical Nurse (7905)

    VIP Supreme Staffing

    Columbus, OH

    Submissions must include: Resume Cover Letter RTR CPR/BLS card ODRC packet: Covid card Ohio Medical License TB Physical Shift to be fully determined during interview Licensed Practical Nurse JOB DUTIES IN ORDER OF IMPORTANCE: (These duties are illustrative only. Incumbents may perform some or all of these duties or other job-related duties as assigned.) Administers nursing care within scope of practice as set forth in Division (F) of Section 4723.01 of Ohio Revised Code under direction of registered nurse, licensed physician, dentist, podiatrist, optometrist or chiropractor (e.g., administers oxygen: applies sterile dressing, inserts catheters; reinserts gastrotomy tubes, suctions, irrigates wounds; gives enemas, douches; collects specimens; performs dialysis treatments, operates hemodialysis equipment & monitors patient during procedure; assists physicians with physical exams, treatments &/or laboratory tests; assists in emergencies by administering first-aid, performing cardio-pulmonary resuscitation &/or restraining patients; administers controlled drugs such as narcotics & min or tranquilizers & no n-controlled medication in oral, rectal, topical or injectable form (i.e., intramuscular & subcutaneous injections only) & provides medication instructions to patients). Maintains medication accountability records (e.g., charts patient records, prepares & counts medication, maintains medication stock & medical equipment & supplies); observes, documents & reports patient conditions (e.g., medication reactions, treatment responses, patient behavior & progress) & prepares &/or maintains related reports & records (e.g., unusual incident reports, patient records, medication reports, seclusion/restraint logs, patient Kardex, team plan). Provides general nursing, direct care &/or programming assistance (e.g., takes patient vital signs; assists with personal grooming & hygiene, bathing or daily living activities; administers topical ointments & solutions, eye, ear &/or nose drops; repositions patients; responds to patient alarms; makes medical appointments for patients; escorts patients & assists with recreational activities; provides one to one group activities according to intervention stated on treatment plan). Provides assistance (i.e., provides work direction, orientation & t raining) to lower-level direct care staff (e.g., hospital aides, orderlies, psychiatric attendants) in providing general unskilled nursing care (e.g., dressing, bathing, feeding) to patients & attends & participates in various meetings (e.g., staff conferences, committees, interdisciplinary team meetings, in-service training programs, nursing meetings) as assigned. Orders medication & medical supplies; cleans nurses' station & medication room/medication cart (e.g., cleans, sterilizes & restocks cart; defrosts & cleans medication refrigerator) & performs clerical tasks (e.g., answers phone, files). MAJOR WORKER CHARACTERISTICS: Knowledge of skilled licensed practical nursing procedures; pharmacology; client/patient care; first-aid; CPR; general hospital practices & procedures; agency, institutional, hospital or clinic practices & procedures; HIPAA regulations & standards; human relations; inventory control; employee training & development. Skill in use of medical equipment (e.g., respirator, dialysis machine, sterilizer, oxygen equipment, blood pressure cuff); hypodermics; operation of person al computer. Ability to understand practical field of study; deal with some abstract but mostly concrete variables; recognize unusual or threatening conditions & take appropriate emergency action; develop good rapport with patients &/or residents; understand manuals & verbal instructions associated with practical nursing; demonstrate dexterity to administer injections & perform medical treatments & strength to move, reposition or restrain patients. () Developed after employment. VIP Supreme Staffing LLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $42k-62k yearly est. 60d+ ago
  • Medical Laboratory Assistant - Asbury Lab - PT - Day

    Stormont Vail Health 4.6company rating

    Remote job

    Part time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 20 Job Information Exemption Status: Non-Exempt Responsible for preparing and processing patient samples for clinical and anatomic pathology laboratory testing. Education Qualifications High School Diploma / GED Required Experience Qualifications 1 year Phlebotomy or laboratory experience. Preferred Skills and Abilities Follows all OSHA guidelines and hospital and laboratory safety procedures. (Required proficiency) Ability to multi-task and prioritize work, particularly during busy times. (Required proficiency) Ability to read and understand oral and written instructions. (Required proficiency) Ability to follow directions accurately. (Required proficiency) Strong attention to detail. (Required proficiency) Knowledge of laboratory operations as well as policies and procedures. (Required proficiency) What you will do Processes specimens according to protocols, including specimen identification, specimen receiving, centrifugation, aliquoting, storage, transport, and any special handling considerations, such as time, temperature, or light that may affect testing. Evaluates for proper type and adequate volume of specimen for testing. Clearly and professionally communicates specimen collection information directly to health care providers and patients, whether internal or external customers. Reviews, orders, and clarifies health care provider orders for laboratory tests. Maintains accurate records for specimens at each step to ensure transparency and consistency throughout the system. Problem solves test orders and specimen requirements as needed. Performs and accurately reports point of care testing, including quality control and proficiency testing, as assigned. Monitors supplies and inventory for area of responsibility. Cleans and maintains specimen processing and testing benches and equipment. Alert to sources of error. Determines duplicate and incorrectly ordered tests. Follows procedures for confirmation of frequently misordered tests. Packages specimens per International Air Transport Association (IATA) regulations and facilitates transfer of specimens to primary and reference laboratories. Supports and provides training to new team members as directed. Manages inventory and ordering of supplies. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Rarely less than 1 hour Crouching: Occasionally 1-3 Hours Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Occasionally 1-3 Hours Lifting: Occasionally 1-3 Hours up to 25 lbs Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Frequently 3-5 Hours up to 25 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Rarely less than 1 hour Standing: Frequently 3-5 Hours Stooping: Occasionally 1-3 Hours Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Working Conditions Burn: Occasionally 1-3 Hours Chemical: Occasionally 1-3 Hours Combative Patients: Rarely less than 1 hour Dusts: Rarely less than 1 hour Electrical: Occasionally 1-3 Hours Explosive: Occasionally 1-3 Hours Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Rarely less than 1 hour Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Working Conditions Comments: Occasionally works with weak acidic and basic chemicals. Some positions work with formalin and other preservation chemicals. Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
    $32k-37k yearly est. Auto-Apply 27d ago
  • Reimbursement, Reimbursement Specialist (Medical Records Focus)(Remote)

    Castle Biosciences 3.7company rating

    Remote job

    Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle! Learn more at ************************* Castle Biosciences Inc. is growing, and we are looking to hire a Reimbursement Specialist (Medical Records Focus) working remotely from your home office based in the USA, with a start date on or before January 15, 2026. Why Castle Biosciences? Total Compensation Package: * Salary Range: $46,000.00 - $47,277.00. Final salary is based on Experience and Education levels. * Excellent Annual Salary + 20% Bonus Potential * 20 Accrued PTO Days Annually * 10 Paid Holidays * 401K with 100% Company Match up to 6% * 3 Health Care Plan Options + Company HSA Contribution * Company Stock Grant Upon Hire * $75/month reimbursement for internet service A DAY IN THE LIFE OF A Reimbursement Specialist (Medical Records Focus) This individual is responsible for resolving insurance claims for laboratory test services that require medical record documentation by requesting records from clinician offices, following up on those requests, and submitting complete medical records to payers based on their requirements, medical policy, or state laws, while providing the highest level of customer service to internal and external customers. This role spends most of its time communicating with ordering clinicians and their staff via phone, fax, and email to obtain the necessary patient medical records, analyzing received records to ensure all required documentation is included, and securing any missing information. Additional responsibilities include preparing medical record cover letters and submitting documentation to demonstrate medical necessity or compliance with medical policy criteria. When needed, this individual creates custom submission letters with arguments that support claim processing according to payer policy, state laws, or Medicare regulations, and contacts patients, physician offices, or sales to gather any remaining required information. REQUIREMENTS * High School Diploma or equivalent, GED, or equivalent work experience. * Two years of health insurance billing with experience in reviewing medical records, extracting key details, and populating custom medical records submissions to payers. * Must have in-depth experience reading and interpreting medical record documents and payer medical policies to ensure the medical documents contain the key "medical necessity" criteria required and meet CMS medical documentation requirements. * Experience handling a high volume of claims work on a daily basis (32 plus claims per day) * Must demonstrate the ability to type 35 WPM with 90% or higher accuracy. TRAVEL REQUIREMENTS * SCHEDULE * Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA. READY TO JOIN OUR BIOTECH TEAM? We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon! Castle Biosciences Awards and Research Developments! WORK AUTHORIZATION All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas. ABOUT CASTLE BIOSCIENCES INC. At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes. Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust, and collaboration in all we do and are committed to fostering an environment where people can grow, thrive, and make a lasting impact. Here, your work has purpose, your voice matters, and together, we're shaping the future of precision medicine. Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com. This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. No third-party recruiters, please
    $46k-47.3k yearly 2d ago
  • RN (PRN)

    Evolution Research Group

    Columbus, OH

    About Company: Evolution Research Group (ERG) is dedicated to delivering high-quality Phase I-IV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. ERG has completed over 5,000 trials and continues to expand into high-need therapeutic areas in the U.S. and globally. Why join us? We offer a supportive culture, meaningful work, and the opportunity to contribute to cutting-edge research alongside industry leaders. Plus, we offer competitive benefits include medical and dental coverage, a matching 401(k), and paid time off to recharge. : The Unit Clinician assists with the conduct of clinical trials through dispensing investigational drugs, the collection of biological samples, performing venipuncture, electrocardiograms, tube labeling, sample processing, documenting in subject charts, and other related tasks in accordance with the doctor's written orders. In executing these responsibilities, the Unit Clinician is guided by Good Clinical Practices (GCP). Responsibilities: Dispense and collect investigational products, routine medications, and PRN medications while subjects are housed on the site observation unit as dictated by written orders. Perform appropriate research protocol procedures which may include but are not limited to vital signs, blood collection and processing, ECGs, and point of care laboratory tests. Perform basic lab procedures including but not limited to preparation of specimen tubes and labels, blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-ups. Ensure that biological specimens are disposed of appropriately. Maintain a clean, safe work environment. Study, learn and comply with ERG site standard operating procedures, and other policies, practices, and regulations where applicable. Additionally, this role may encompass responsibilities beyond those outlined above, as required by the evolving needs of the organization. This job description is intended as a foundation and may be subject to expansion or modification to best suit ERG's objectives. Skills and Qualifications: Education and experience Graduate / completion of approved accredited school of nursing. Education and requirements will be determined by the site need and protocol requirements. Valid License as an RN in the state of practice; maintain current license. Must have a minimum of one (1) year of clinical experience. CPR Certification required, ACLS preferred for RN. Phlebotomy certification (national) preferred. Understand regulatory requirements, as well as Good Clinical Practices (GCP) and International Conference on Harmonization (ICH) guidelines. Communicate with providers, co-workers, and others in a collaborative and courteous manner. Knowledgeable in medical terminology to communicate with physician office and staff. Able to initiate or modify behavior to achieve desired outcomes despite environmental factors, priorities, or problems that might not be well defined or that are subject to change. Requirements Ability to work independently and as a team player. Ability to organize and prioritize within a changing environment. Uses safety/universal precautions to protect self, subjects and staff. Able to appropriately implement protocol and regulatory requirements in study conduct. Proficient in venipuncture, centrifugation, sample storage and performing electrocardiogram. Excellent documentation practices Good organizational and interpersonal skills Attentive to detail, good initiative and able to work with changing priorities.
    $54k-88k yearly est. 29d ago
  • Senior Research Specialist - School of Medicine, Core Labs

    Emory Healthcare/Emory University 4.3company rating

    Remote job

    **Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. **Description** We seek a highly motivated individual with expertise in Electron Microscopy to join the Robert P. Apkarian Integrated Electron Microscopy Core (IEMC) at Emory University as a Research Specialist, Senior. The IEMC houses an array of electron microscopes and ancillary instrumentation at two sites on Emory's main campus. The Senior Research Specialist will assist in the daily operation of the IEMC, including maintenance and operation of electron microscopes and ancillary equipment, as well as assistance on user projects. This position will report to the Core Director and collaborate in routine activities carried out by the IEMC team. The position will be filled with a salary commensurate with qualifications and experience. Job Duties: + As an experienced electron microscopist, the Senior Research Specialist will work with other IEMC team members on the maintenance and development of electron microscopy hardware and software infrastructure. + Train users in the efficient use of transmission and scanning electron microscopes, and ancillary equipment, as well as instrumentation for sample preparation. + Contribute to the implementation of new experimental methods in electron microscopy and sample preparation. + Participate in the organization and maintenance of the IEMC infrastructure. KEY RESPONSIBILITIES: + Independently performs a wide range of highly technical and complex research and laboratory tests and procedures. + Devises highly specialized research procedures by applying a knowledge of advanced research techniques and equipment. + Provides input to protocol development. + Serves as a technical resource for other research personnel. + Analyzes and interprets the results of studies. + Investigates and recommends alternative approaches to improve the quality of results. + Trains research staff in specialized procedures and theoretical concepts for unique tests. + Recommends new equipment and supplies needed for specialized procedures. + Provides input into the development of departmental goals and objectives. + May assist in grant and other funding application preparation. + Review literature for related research developments and techniques. + Prepares written materials, charts and graphs on specialized techniques and research results for publication or presentation. + Oversees quality assurance of research performed by others. + Monitors the handling, storage and disposal of hazardous substances. + Performs related responsibilities as required. + Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. MINIMUM QUALIFICATIONS: + Bachelor's degree in a scientific field and four years of research experience, OR equivalent combination of experience, education, and training. PREFERRED QUALIFICATIONS: + Masters degree in life sciences, physics, engineering, or related fields, or equivalent experience in these disciplines. + Experience in operating, maintaining, and troubleshooting electron microscopes, and associated equipment (chillers, pumps, compressors, etc.) and equipment for sample preparation. + Experience in interacting with service engineers and helping maintain microscopy infrastructure. + Excellent technical, communication, and teaching skills. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination. **Connect With Us!** Connect with us for general consideration! **Job Number** _145894_ **Job Type** _Regular Full-Time_ **Division** _School Of Medicine_ **Department** _SOM: Core Labs_ **Job Category** _Laboratory Research_ **Campus Location (For Posting) : Location** _US-GA-Atlanta_ **_Location : Name_** _Emory Campus-Clifton Corridor_ **Remote Work Classification** _No Remote_ **Health and Safety Information** _Working in a laboratory_
    $51k-66k yearly est. 60d+ ago
  • Advanced Practice Provider - Full Time - Primary Care - Meriden Clinic

    Stormont-Vail Healthcare 4.6company rating

    Remote job

    Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Exempt This position is responsible for providing care to patients acting as an assistant to the physicians in the clinic following established standards and practices. The delivery of professional nursing care at Stormont-Vail HealthCare is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization. Education Qualifications Graduated from an APRN/PA program. Required Skills and Abilities Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Willingness to learn necessary computer skills. All APRN incumbents are required to maintain Registered Nurse competencies as designated by Federal and State organizations and as outlined in SVH policy. Licenses and Certifications Nurse Practitioner - KSBN Must hold a RN license with advanced practice certification Required or Physician Assistant (PA) - KSBHA Required Additional certifications may be required for certain patient care settings or populations. Advanced Cardiovascular Life Support - ACLS Preferred What you will do Perform a complete physical exam and record findings. Collaboration with physicians in managing acute and long term medical needs of patients. Provide monitoring and continuity of care between physician visits. Manage medical emergencies. Interpret and integrate data to determine appropriate diagnostic and therapeutic procedures as needed. Synthesize data to determine preliminary diagnostic and therapeutic plan utilizing principles of prevention. Order appropriate laboratory diagnostic procedures. Effectively use laboratory equipment in the clinic and know procedures for sending laboratory tests to a reference lab. Administer medications and injections according to physician direction. Suture minor lacerations. Interview and advise patients regarding health and illness prevention. Recommend community resources to meet patients and family needs. Instruct patients and family regarding medications and treatment instructions. Provide patient education. Ensures that care delivered to patients is provided according to the Stormont-Vail HealthCare mission, strategic plans, and all internal/external regulations, policies and procedures. Practices within the Kansas Nurse Practice Act and within the guidelines of management protocols. Supports the established care models of Stormont Vail Regional Health Center. Has prescriptive authority per Kansas Nurse Practice Act and SVHC protocols. Obtain complete medical history and physical data on patients. Maintain and review patient records, charts, and other pertinent information. Post tests and examination results. Triage patient telephone calls and provide consultation. Position and transfer patients to produce a radiograph. In the event of an emergency incumbents may be designated to work at the beside as assigned by leadership. Required for All Jobs Performs other duties as assigned Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Patient Facing Options Position is Patient Facing Remote Work Guidelines Must have their primary residence within the state of Kansas, Nebraska, Missouri or Oklahoma. Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability As Needed Scope No Supervisory Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Occasionally 1-3 Hours Hearing: Occasionally 1-3 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 100 lbs Operate Foot Controls: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours up to 100 lbs Pushing: Occasionally 1-3 Hours up to 100 lbs Reaching (Forward): Occasionally 1-3 Hours up to 100 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 100 lbs Repetitive Motions: Occasionally 1-3 Hours Sitting: Occasionally 1-3 Hours Standing: Occasionally 1-3 Hours Stooping: Occasionally 1-3 Hours Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Physical Demand Comments: Requires standing and walking for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
    $65k-101k yearly est. Auto-Apply 59d ago
  • Client Service Representative

    Labcorp 4.5company rating

    Remote job

    **Client Service Representative (Remote)** **APPLICANT WINDOW CLOSES:** **12/15/2025** **PAY RANGE $25- $35** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **Working Conditions** **Location - Remote** **Note:** If you reside 35 miles or less from the Burlington or Durham, North Carolina facility, you will be required to work in-office 3 days per week supporting both collaboration and support. **Remote work capability** , including: + A dedicated, distraction-free workspace suitable for taking phone calls. + Reliable high-speed internet connection. + Ability to maintain confidentiality in a home environment. **Days:** Monday - Friday **Hours:** 8:00am - 5:00pm Pacific Time Zone Invitae | LabCorp is seeking a Client Service Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Client Services Representative will provide product training and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. **Duties and Responsibilities:** + Act a liaison between Invitae|LabCorp, the customer base and patients + Be well-versed in all Invitae products, processes, and policies to effectively solve client inquiries and complaints over the phone or via email + Speak with customers in a courteous, friendly, and professional manner using protocol procedures + Inquire, clarify, and confirm customer requirements and understanding of the solution + Provide additional customer education and information as needed + Qualify and establish inbound new customers requesting Invitae|LabCorp's products and services + Work in multiple databases to research complex issues and questions + Respond to client inquiries within 24 hours + Assist in resolving order submission errors with clients + Participate in peer training, documentation of client feedback, relaying of feedback to drive improvement of customer satisfaction and business performance + Engage in continuous development through customer service training, individualized coaching, constructive feedback, and performance improvement initiative + Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance + Manage daily workflows by prioritizing tasks and ensuring timely completion within queue-based systems **Minimum Education and Experience** + High School Diploma or GED equivalent + 2+ years' experience in a client-facing role, dedicated to exceeding client expectations through a customer-first approach + Previous experience in a **call center** or high-volume, phone-facing environment. + General understanding of **medical laboratory workflows** , terminology, or test processes. + Proficiency with **Salesforce.com** or similar CRM platforms. + Proficiency with remote collaboration tools (e.g., Teams, Slack + Proficiency with Microsoft Office **Preferred Qualifications** + Experience working in a healthcare, laboratory, or diagnostics environment. + Experience handling **healthcare-related calls** , preferably supporting patients or medical providers. + Familiarity with medical terminology or laboratory test ordering systems. + Bilingual skills (Spanish/English) **Skills and Competencies** + **Excellent verbal communication skills** , with the ability to explain information clearly and sensitively. + General understanding of **medical laboratory workflows** , terminology, or test processes. + Proficiency with **Salesforce.com** or similar CRM platforms. + Strong attention to detail and ability to navigate multiple systems simultaneously. + High level of professionalism, reliability, and self-motivation. + Excellent organizational and multi-tasking capabilities to effectively handle heavy inbound email and call volume + Enjoys problem-solving in a dynamic and rapidly changing environment + Strong flexibility and the ability to manage and adapt to changing priorities quickly + Skilled in computing fundamentals, basic technology troubleshooting, and ticket management **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $25-35 hourly 2d ago
  • Lab Specialist

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Lab Specialist review, monitors and correlates internal and external information and resources to insure that patient laboratory reports are accurate and reproducible; shall institute and maintain quality assurance measures as required by licensing or accrediting agencies. Takes on a level of responsibility which includes instrument maintenance, training of personnel, inventory control, quality control, and troubleshooting and resolving problems. **Responsibilities And Duties:** 40% Performs all duties as Med Tech 30% QC: Establishing and reviewing quality control and interlaboratory QC programs, linearity and precision, investigating problems, utilizes complex information for troubleshooting. Verifies acceptable limits for results of samples used for internal quality control of laboratory tests. Validate methods. Communicates changes and orients new staff to QC P/P. Provides clinical expertise and leadership while training and leading associates and students. 15% Clinical competency which includes facilitating proficiency test program for their area of clinical focus. 5% Patient safety and infection control practices. add this section from ML t 5% Maintains all QC and instrumentation and records required by accrediting agencies, CAP, JCAH o and files documentation in such a manner that it is accessible to all technical staff who use the data, as well as inspectors reviewing data to monitor compliance with regulation. 5% Performs other misc. duties as assigned Inventory management as required **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** Med Tech language; include Phlebo Experience ) Medical Technology, Cytology or related field. One year internship in an accredited hospital followed by completion of the Board of Registry examination. Advanced level of physiological chemistry, quantitative analysis, higher mathematics, statistical analysis, and computer training. Customer service to clinicians and clients. Must be comfortable and professional on the telephone, able to communicate with physician office staff and clinical staff, and laboratory associate's. Must be able to communicate with patients and their families and use service recovery where necessary. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Cytology Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $48k-61k yearly est. 5d ago
  • Medical Laboratory Assistant - Laboratory - PT - Day

    Stormont Vail Health 4.6company rating

    Remote job

    Part time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 20 Job Information Exemption Status: Non-Exempt Responsible for supporting the laboratory's technical professionals and technicians in the performance of clinical and anatomic pathology laboratory testing. Education Qualifications High School Diploma / GED Required Experience Qualifications 1 year Phlebotomy or laboratory experience. Preferred Skills and Abilities Follows all OSHA guidelines and hospital and laboratory safety procedures. Ability to multi-task and prioritize work, particularly during busy times. Ability to read and understand oral and written instructions. Knowledge of laboratory operations as well as policies and procedures. Ability to follow directions accurately. Strong attention to detail. What you will do Reviews, clarifies and verifies healthcare provider orders for laboratory tests. Orders tests and receives specimen in the electronic health record. Follows protocols for patient and specimen identification. Understands the basics of specimen collection and complications that can impact analytical results. Communicates specimen collection information directly to healthcare providers and patients as needed. Understands specimen integrity and acceptability of a specimen for testing. Processes specimens according to correct protocol--centrifugation, aliquoting, storage, transport, special handling considerations (time, temperature, and light). Evaluates for proper type and adequate volume of specimen. Distributes specimens and/or prepared slides to the appropriate testing personnel/section. Files slides and blocks accurately according to procedure. Acts as a support person for internal and external customers with regards to problem solving. Answers questions regarding test orders and specimen requirements. Monitors supplies and inventory for area of responsibility. Cleans and maintains specimen processing and testing benches and equipment. Supports testing in assigned departments. May include (1) Preparation, labeling and staining of slides (manually and/or automated); (2) Microbiology set-up/plating; (3) Preparation of reagents, standards and controls; (4) Running analytical instruments under the supervision of technical staff; (5) Performing quality control and/or routine maintenance on equipment. Alert to sources of error. Determine duplicate and incorrectly ordered tests. Follows procedures for confirmation of frequently misordered tests. Package specimens per International Air Transport Association (IATA) regulations and facilitates transfer of specimens/slides/blocks to primary and/or reference laboratories. Supports and provides training to new team members as directed. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Rarely less than 1 hour Crawling: Occasionally 1-3 Hours Crouching: Occasionally 1-3 Hours Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Frequently 3-5 Hours Hearing: Occasionally 1-3 Hours Kneeling: Occasionally 1-3 Hours Lifting: Occasionally 1-3 Hours up to 25 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs Repetitive Motions: Occasionally 1-3 Hours Sitting: Occasionally 1-3 Hours Standing: Occasionally 1-3 Hours Stooping: Occasionally 1-3 Hours Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Working Conditions Burn: Occasionally 1-3 Hours Chemical: Occasionally 1-3 Hours Combative Patients: Rarely less than 1 hour Dusts: Rarely less than 1 hour Electrical: Occasionally 1-3 Hours Explosive: Occasionally 1-3 Hours Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Rarely less than 1 hour Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
    $32k-37k yearly est. Auto-Apply 5d ago
  • Client Engagement Specialist - Woodward

    Tricore Reference Laboratories 4.6company rating

    Remote job

    Schedule: Monday - Friday 0830-1700 with weekends, holidays, on-call, and other shifts as needed. Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest. ESSENTIAL FUNCTIONS: 1. After training period, show proficiency and have documented competency with various applications, websites and functions. 2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module. 3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc. 4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators. 5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore. 6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year. 7. Perform other assigned duties to meet the customer s requirements with direction of leadership. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. General Requirements: Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service. Be able to articulate with customers and have persuasion, negotiating and retention skills. Ability to be empathetic and exercise key listening skills. Work effectively in a team environment, contributing to the success of the call center and organization. Achieves personal metrics and goals set forth by the organization. Work on a schedule that is set in advance for all functions, lunches and breaks. Attends training as required and is expected to be punctual. Accurate and fast typing required. Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required. Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications. Will be learning laboratory terminology in Clinical and Anatomic Pathology. If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application Minimum Qualifications: MINIMUM EDUCATION: High school diploma or equivalent. OTHER REQUIREMENTS: A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes). PREFERENCES: Associate s degree in related field preferred. Completion of appropriate medical certificate training program. Knowledge of laboratory tests/medical terminology Proficient computer skills and ability to use multiple applications simultaneously. Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below: CLIENT ENGAGEMENT SPECIALIST I Meet one of the following: Six (6) months experience in a clinical laboratory or medical setting. Six (6) months customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST II Meet one of the following: One (1) year relevant experience at TriCore. Two (2) years relevant experience in a clinical laboratory or medical setting. Three (3) years customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST III Meet one of the following: Two (2) years relevant experience at TriCore Three (3) years relevant experience in a clinical laboratory or medical setting Four (4) years customer service experience or equivalent combination of education and experience TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
    $45k-66k yearly est. 38d ago
  • RN (Prn)

    Evolution Research Group

    Columbus, OH

    About Company: Evolution Research Group (ERG) is dedicated to delivering high-quality Phase I-IV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. ERG has completed over 5,000 trials and continues to expand into high-need therapeutic areas in the U.S. and globally. Why join us? We offer a supportive culture, meaningful work, and the opportunity to contribute to cutting-edge research alongside industry leaders. Plus, we offer competitive benefits include medical and dental coverage, a matching 401(k), and paid time off to recharge. : The Unit Clinician assists with the conduct of clinical trials through dispensing investigational drugs, the collection of biological samples, performing venipuncture, electrocardiograms, tube labeling, sample processing, documenting in subject charts, and other related tasks in accordance with the doctor's written orders. In executing these responsibilities, the Unit Clinician is guided by Good Clinical Practices (GCP). Responsibilities: Dispense and collect investigational products, routine medications, and PRN medications while subjects are housed on the site observation unit as dictated by written orders. Perform appropriate research protocol procedures which may include but are not limited to vital signs, blood collection and processing, ECGs, and point of care laboratory tests. Perform basic lab procedures including but not limited to preparation of specimen tubes and labels, blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-ups. Ensure that biological specimens are disposed of appropriately. Maintain a clean, safe work environment. Study, learn and comply with ERG site standard operating procedures, and other policies, practices, and regulations where applicable. Additionally, this role may encompass responsibilities beyond those outlined above, as required by the evolving needs of the organization. This job description is intended as a foundation and may be subject to expansion or modification to best suit ERG's objectives. Skills and Qualifications: Education and experience Graduate / completion of approved accredited school of nursing. Education and requirements will be determined by the site need and protocol requirements. Valid License as an RN in the state of practice; maintain current license. Must have a minimum of one (1) year of clinical experience. CPR Certification required, ACLS preferred for RN. Phlebotomy certification (national) preferred. Understand regulatory requirements, as well as Good Clinical Practices (GCP) and International Conference on Harmonization (ICH) guidelines. Communicate with providers, co-workers, and others in a collaborative and courteous manner. Knowledgeable in medical terminology to communicate with physician office and staff. Able to initiate or modify behavior to achieve desired outcomes despite environmental factors, priorities, or problems that might not be well defined or that are subject to change. Requirements Ability to work independently and as a team player. Ability to organize and prioritize within a changing environment. Uses safety/universal precautions to protect self, subjects and staff. Able to appropriately implement protocol and regulatory requirements in study conduct. Proficient in venipuncture, centrifugation, sample storage and performing electrocardiogram. Excellent documentation practices Good organizational and interpersonal skills Attentive to detail, good initiative and able to work with changing priorities.
    $54k-88k yearly est. Auto-Apply 28d ago
  • Senior Research Specialist - School of Medicine, Radiation Oncology

    Emory Healthcare/Emory University 4.3company rating

    Remote job

    **Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. **Description** JOB DESCRIPTION: + Independently performs a wide range of highly technical and complex research and laboratory tests and procedures. + Devises highly specialized research procedures by applying a knowledge of advanced research techniques and equipment. + Provides input to protocol development. + Serves as a technical resource for other research personnel. + Analyzes and interprets the results of studies. + Investigates and recommends alternative approaches to improve the quality of results. + Trains research staff in specialized procedures and theoretical concepts for unique tests. + Recommends new equipment and supplies needed for specialized procedures. + Provides input into the development of departmental goals and objectives. + May assist in grant and other funding application preparation. + Review literature for related research developments and techniques. + Prepares written materials, charts and graphs on specialized techniques and research results for publication or presentation. + Oversees quality assurance of research performed by others. + Monitors the handling, storage and disposal of hazardous substances. + Performs related responsibilities as required. + Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. MINIMUM QUALIFICATIONS: + Bachelor's degree in a scientific field and four years of research experience, + OR equivalent combination of experience, education, and training. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination. **Connect With Us!** Connect with us for general consideration! **Job Number** _148752_ **Job Type** _Regular Full-Time_ **Division** _School Of Medicine_ **Department** _SOM: Rad Onc: Admin_ **Job Category** _Laboratory Research_ **Campus Location (For Posting) : Location** _US-GA-Atlanta_ **_Location : Name_** _Emory Clinic Bldg A_ **Remote Work Classification** _No Remote_ **Health and Safety Information** _Working in a laboratory, Working with human blood, body fluids, tissues, or other potentially infectious materials, Working with radioactive materials or devices_
    $51k-66k yearly est. 60d+ ago

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