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Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ****************** **Job Summary:** The VBCM Operations Manager will report to the Director of Clinical Care Operations, consistently directing and overseeing the objectives and goals of the Value Based Care Management Program. The responsibilities of this role include directly leading and managing teams of Care Managers, providing guidance and supervision, as well as supporting colleague development. The VBCM Operations Manager ensures that the quality, clinical and operational performance objectives of the program are being met. This role is responsible for operational processes and initiatives that support achievement of performance goals and providing support as needed to the Director of Clinical Care Operations. **Essential Job Functions:** + Provide consistent development and retention of a team of Care Managers with the support of Operations Leadership and training team. + Act as a mentor and coach to the Care Managers, highlighting development opportunities that will positively impact the greater team and aid in their personal development as a Care Manager. + Provide performance management for the team of Care Managers to include formal performance evaluations and delivery of performance feedback. + Appropriately utilizes diagnostic tools and reports to identify feedback opportunities for colleague performance improvement and recognition. + Continually evaluate performance against objectives for the team, develop strategies and implement initiatives to achieve performance goals. + Interact with CareFirst in a variety of areas such as integration activities, audits, and case management in collaboration with the Director. + Provide clinical/coaching oversight to team to ensure consistency in service delivery to drive contract outcomes. + Collaborate with the Operations Leadership Team to monitor program delivery performance to ensure that contractual requirements as well as the financial, clinical, and quality objectives of the VBCM program are being met. + Participate in the new hire process of Care Managers. + Participate in quality improvement activities. **Specific Skills/ Attributes:** + Ability to interpret and understand contract requirements. + Demonstrated critical and analytical thinking. + Track record of ability coaching staff to successfully meet performance goals. + Exceptional problem-solving and decision-making skills in a collaborative team and matrixed environment. + Demonstrated strategic and creative thinker (i.e., ability to develop and execute plans and can articulate vision, forecast, and anticipate results). + High energy individual with positive, enthusiastic approach. Must be comfortable with ambiguity of program. + Self-directed with exceptional organizational skills. + Excellent verbal and non-verbal communication skills. + Ability to recognize, embrace and support the philosophy, mission, values and vision of Sharecare with leadership practices. **Qualifications:** + Current licensure as a Registered Nurse is required; Compact state preferred + Bachelor's degree preferred + 5+ years' experience in Care/Case Management + NCQA experience preferred + Certified Case Manager preferred + Prior management and supervision of a clinical team is preferred. + Health Plan experience is required. + Demonstrates computer competencies to include electronic medical records, word processing, spreadsheet, presentation preparation, and. Demonstrated ability to learn customized computer applications. + Maximize all technology inclusive of Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, laptop computers, and all other relevant unified communication technologies. + This position will be based from a home office which must satisfy all HIPAA requirements and minimum internet connectivity requirements. + Ability to communicate with members, other members of the team, physicians, and plan representatives. + Ability to effectively present information to audiences with a variety of knowledge/skill levels Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Family Case Manager Salary: $50,000 Are you interested in a career in social services? Are you new to or have limited experience working in this field? Are you a recent graduate seeking experience in Social Work? This position is a direct, hands-on opportunity to start your career! Then the Family Case Managers position might be what you are looking for. Family Case Managers work in the community as part of an integral service team. you will work closely with youth, family of origin, foster parents, and community partners, providing advocacy, professional services, and support toward the ultimate goal of living safely and successfully in the community. Working at NYAP * Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer! * Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave * Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours * And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance Responsibilities * Completes or revises the Family Risk Assessment with all family members that live in the home to assess strengths and needs, risk of harm to the child/children and monitors child safety * Maintains contact with families through regular, planned, and unannounced visitations. * Provides case management, transportation, parent education, counseling, community resource linkage, advocacy, and other professional services * Participates in administrative and court reviews of the case plan and other court proceedings * Works with Foster Care Programs to coordinate visits with the Foster Treatment Coordinator * Pursues permanent custody and planning for adoption or other permanent substitute care for children who cannot be returned to their birth families. * Performs duties on-call as outlined in on-call description when called upon to respond to after- hour emergencies. * Travels daily, to provide community-based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements. * Utilize Children Welfare Best Practice Principles in decision-making * A willingness to work flexible and non-traditional hours * Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs. Minimum Qualifications * A Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution. Driving and Vehicle Requirements * Valid driver's license * Reliable personal transportation * Good driving record * Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability * 2 years of work experience working in direct service with youth and families strongly preferred. * A willingness to work flexible and non-traditional hours Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy Qualifications An Equal Opportunity Employer, including disability/veterans.

Bilingual Customer Service Representative (Spanish\/English) Remote | $14-$16\/hour + Overtime | 24\/7 Operations About the Role We're partnering with a growing technology company that provides exceptional customer and technical support for internet services. We are looking for FLUENT Spanish\/English speakers who are calm under pressure, great with people, and comfortable helping customers with basic technical issues. If you love solving problems, enjoy helping others, and want a remote role with growth potential, this could be a great fit. What You'll Do: Customer Service (Top Priority) Deliver outstanding, professional service on every call and chat Greet customers warmly, verify their identity, and actively listen Show empathy and patience with frustrated or upset customers Explain solutions clearly in both Spanish and English Set clear expectations and confirm the customer's issue is resolved Technical Support Troubleshoot internet connectivity, Wi\-Fi, and device issues Provide Level 1-2 support using tools such as Freshdesk, Sonar CRM, and other networking tools Document all interactions accurately and follow internal procedures\/SLAs Escalate complex issues to senior technicians when needed What You Bring FLUENT Spanish and English - able to explain complex information clearly in both languages Strong typing skills (50+ WPM) and comfort working quickly on a computer Ability to multitask - navigate and update multiple systems\/applications while engaging with customers 1+ year of customer service experience ( call center experience strongly preferred) Strong customer service skills - patient, empathetic, calm, and professional Willingness to work overnights, weekends, and rotating schedules in a 24\/7 environment Reliable wired internet connection and a quiet, distraction\-free workspace Updated desktop or laptop computer Location: Ocala, FL area Pay: $14 \- $16\/hour depending on experience Overtime pay available Paid training Fully remote once trained (must still be within the local radius) Professional development and potential for full\-time conversion based on performance Schedule: This is a 24\/7 operation, including weekends. Work Saturday & Sunday + 3 weekdays Shifts times: 9am-6pm, 10am-7pm, 2pm-11pm, or 3pm-12am Two 15\-minute breaks and one 30\-minute break per shift Flexibility to cover other shifts when needed is a plus Ready to apply? If you're a bilingual Spanish\/English customer service professional who enjoys helping people and solving tech issues, we want to hear from you. Apply now to join a customer\-focused, remote\-friendly team! Requirements "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"680081004","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Target Date","uitype":24,"value":"12\/25\/2025"},{"field Label":"Job Opening Status","uitype":2,"value":"Accepting Candidates"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 years"},{"field Label":"Industry","uitype":2,"value":"Telecommunications"},{"field Label":"Number of Positions","uitype":32,"value":"1"},{"field Label":"City","uitype":1,"value":"Ocala"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"34470"}],"header Name":"Bilingual Customer Service Representative (Spanish\/English) Ocala, FL area","widget Id":"502884000000072311","is JobBoard":"false","user Id":"502884000000226552","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"502884000018487194","FontSize":"15","google IndexUrl":"https:\/\/avstaffingsolutions.zohorecruit.com\/recruit\/ViewJob.na?digest=aw6NXs3TF4MfPsdD0JClq@fHr580Ah.XaVRt8dSGvq0\-&embedsource=Google","location":"Ocala","embedsource":"CareerSite","logo Id":"ccp4rb13a0d9cdb7f4214b0c1c0abe8488e23"}

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim. Pay Rate: $20 - $22 / hr Private Investigator's license required prior to applying Must possess a valid driver's license with at least one year of driving experience RESPONSIBILITIES: Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability Utilize various surveillance techniques and equipment to monitor subjects covertly Document and report observations, activities, and any relevant information in a clear and concise manner Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course Prior educational or professional exposure to witness interviews or video monitoring Prior educational or professional incident reporting and/or investigations experience Flexibility to work varied and irregular hours/days including weekends and holidays Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors Proficient in utilizing laptop computers, video cameras and cell phones Capable of maintaining focus and multitasking effectively in a dynamic environment Demonstrated ability to manage stressful situations with composure and professionalism Ability to work in a very independent environment PREFERRED QUALIFICATIONS (NICE TO HAVE): Associate's Degree or higher, preferably in Criminal Justice Security/Loss Prevention experience Military experience Law enforcement experience Prior insurance investigations experience BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Seven paid holidays annually, sick days available where required by law Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1494392

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible for contacting customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell. Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers. Obtain customer signature upon completed service call assignment. Participate in a scheduled On-call rotation. Help to train or mentor others on the service team. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service Perform other duties as assigned. How you will do it This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing. Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks. Candidate must possess excellent written/verbal communication and outstanding customer service skills. Position involves the programming of fire alarm, security, and access control system panels. Experience CCTV and IT and IP networks a plus. Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner. On call and after-hours work required on occasion at customer need. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions. What we look for Required 1 plus years' experience with fire alarm, access control, security intrusion, sound and communications systems Must be able to interpret blueprints, diagrams and specifications. A good working knowledge of computers is necessary. Ability to follow verbal and written instructions. Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Ability to work flexible hours including weekends to meet customer requirements. Overnight travel may be required. Demonstrate a high level of customer service. Maintain truck inventory to ensure timely response to customer needs. Ability to adhere to, implement, and follow safety guidelines and procedures at all times. Strong organizational skills, positive attitude, and an ability to learn quickly. Possess a valid driver's license and driving record that meets company requirements. Retain any licenses that are required by National, State and Local codes. Preferred Technical training State of Ohio Fire Alarm License HIRING HOURLY RANGE: $21.15 - 28.85 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI - AD2 #TechnicalHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker's Top 150 Places to Work in Healthcare - three years running. Consistently ranked among SIA's Largest Staffing Firms in America . Honored with Modern Healthcare's Innovators Award for driving change through innovation. Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Client Account Manager interacts with healthcare organization's departmental leadership, staffing teams, and vendor representatives. The Account Manager is responsible for leading all aspects of the optimization of Healthcare Delivery Organizations and overall client happiness. *Travel will be required, approx 25% Job Responsibilities Develops and maintains an expert understanding of assigned customer's organization including management and leadership teams. Collaborates with Contingent Workforce Business Partner on oversite of healthcare contingent labor workflow including but not limited to order placement, candidate selection, timeslip and invoicing processes, including any transition workflow needs. Generates and delivers regular performance and service-level agreement reporting to customer and internal teams. Maintains an expert understanding of applications and required technological equipment including laptop computers, internet connections, projectors, etc. Composes and/or edits training materials, guides, handouts, reports and programs. Key Skills Computer proficiency in Salesforce, Microsoft Office Suite required Understanding of technical networks including wireless, wired, and firewall setups Experienced in mobile applications and mobile operating systems Strong interpersonal skills, positive attitude and collaborative spirit desired Qualifications Education & Years of Experience Associate's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 5-7 years of work experience Additional Experience Experience in mobile applications and mobile operating systems Work Environment / Physical Requirements Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer. Pay Rate$62,000 - $77,000 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.

As a Licensed Insurance Sales Professional, you will be on the cutting edge of what AWL is offering our partners - a fully outsourced sales and marketing solution. You will act directly on behalf of our carrier partners to quote and sell consumers insurance who AWL engages online and over the phone. We are currently hiring licensed insurance sales agents with experience in selling Auto and Home products with a strong desire to help people while working from home as part of a virtual team to improve the customer experience and help the group achieve better results. This role is not a seasonal or temporary position. This a full time work from home position. Unlike many insurance sales roles, our sales agents take primarily inbound sales calls. Because of this, the close rate and commission potential is much greater than at most other insurance agencies, and we pay commissions for every policy sold (no caps or commission limits). Not to mention, our agents are SELLING agents, no service involved. Top contributors will be rewarded with bonuses in addition to their commissions. This is an exciting opportunity for motivated individuals who want to make money, help people, and telecommute. General Responsibilities: Meet or exceed monthly policy sales targets Discover needs of pre-qualified insurance shoppers Ability to overcome sales objections and close over the phone Ability to cross sell related insurance products Continued development of product knowledge and script comfortability outside of scheduled shift time Accurately record all required information in agency management platform Communicate with the management team on a regular basis to discuss personal performance and make recommendations about system and software improvements Must have state resident license to sell insurance in the state of residence Requirements: A valid state-issued insurance license Experience in cross selling auto and home insurance packages preferred 1 year of auto/home insurance sales required Must provide your own high speed internet Ability to work from home in a quiet, professional, distraction free environment with reliable high speed internet connection. Ability to follow script - this is a highly streamlined sales process selling a regulated product where compliance is critical Superior verbal and written communication skills. Energetic, tenacious, and competitive Benefits: Competitive pay / uncapped commission Stable commission structure Spend time selling not servicing Primarily inbound leads Commission guarantee during PTO times Top contributors will be rewarded with bonuses in addition to commissions Full benefits package including health, dental, vision, 401k and paid time-off Laptop computer provided after virtual training completed Work from home Virtual Training Requirements Working Secondary Computer Monitor Working USB Headset Working Mouse Highspeed internet (at least 50 mb/s download speed) Ethernet Connection (Cat 6 or higher Ethernet cord) No background noise The AWL Insurance Agency (AWLIA) is a technology driven insurance distribution platform. InsuranceQuotes.com fuels our customer acquisition marketing platform, where tens of thousands of consumers per month get introduced to our incredible team of 300+ licensed agents to complete their insurance shopping journey.

Amyx is looking to hire an Requirements Manager. They will be responsible for documenting desired capabilities formally agreed to by the users and presenting to the software developers to ensure the application created meets operators' requirements. Responsibilities During the planning phase of the software development lifecycle, interviews users to understand the desired software outcomes. Responsible for documenting desired capabilities formally agreed to by the users and presenting to the software developers to ensure the application created meets operators' requirements. Listens effectively and communicates with a variety of stakeholders within the organization to identify operational and application requirements for a system's usual functions as well as error handling requirements. Responsible for identifying and prioritizing the system requirements, documented in a software requirements specification. These specifications include use cases that are statements of software user goals and non-functional requirements, such as quality standards and design restraints. Analyst will create graphic models, mathematical equations, or a story board to record system's requirements. Communicates with project stakeholders regarding test results and changes to the end-product requirements. Acts as the primary intermediary between the customer and the development team throughout a project's life cycle. Responsible for confirming that requirements reflect the end users' needs and that the capability being developed reflects the requirements. Participates in peer reviews to validate the requirements as well as reviews of the system design, code, and test cases to confirm the system adheres to documented requirements. Develops a requirements management plan that incorporates a change control process. Tracks individual requirements from baseline to the final verification of functionality following the software development. Must have the ability to communicate accurate information Qualifications Required: Bachelor of Arts or Bachelor of Science Must hold a Project Management Professional (PMP) certification or equivalent. - Five (5) years of relevant experience. Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission. Salary: 80-120k Benefits include: Medical, Dental, and Vision Plans (PPO & HSA options available) Flexible Spending Accounts (Health Care & Dependent Care FSA) Health Savings Account (HSA) 401(k) with matching contributions Roth Qualified Transportation Expense with matching contributions Short Term Disability Long Term Disability Life and Accidental Death & Dismemberment Basic & Voluntary Life Insurance Wellness Program PTO 11 Holidays Professional Development Reimbursement Please contact *************** with any questions! Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans. Physical Demands Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. As a proven leader in Renewable Energy, Ameresco is dedicated to expanding its portfolio of Renewable Natural Gas (RNG) processing plants. In doing so an opportunity has opened for a Commissioning Engineer to augment the multi-disciplined commissioning team responsible for bringing new Renewable Energy Assets online. NOTE: This is a remote position, requiring travel to project sites for commissioning activities. The amount of travel will vary based on the number of projects being commissioned each year and can be upwards of 50% or more at times. Responsibilities: Perform all assigned tasks in accordance with Ameresco standards and written procedures, in a timely manner, and with a high degree of accuracy and attention to detail. Embrace and follow all Ameresco safety protocols, including the use of PPE, LOTO practices, hot work permitting, safe work habits, etc Assist with the setup, configuration, and commissioning of plant servers, process networks, and plant data historians. Provide technical support for mechanical, control systems troubleshooting. Assist with resolving problems that arise with PLCs, HMI graphics, plant historian, process network, site Internet service, and VPN tunnels. Use electrical test equipment to perform I/O verification checks on discrete and analog control circuits from the PLC cabinet to the field device. Determine the root cause of, and provide corrective action for, any lack of continuity or function. Verify the function of discrete and analog valves. Configure, test, and tune valve actuators and positioners. Use a HART communicator to configure and test pressure, temperature, level, and flow transmitters. Perform function testing of PLC code and I/O systems using PLC programming software. Participate in plant performance testing activities and use plant HMI workstations to function test and troubleshoot field equipment. Update P&IDs, control panel drawings, and other drawings and schematics as needed according to the commissioning drawing revision procedures. Complete standardized project commissioning documentation in a timely manner, as part of the commissioning documentation package. Assist with the organization of the documentation turnover package including commissioning documentation, pressure test documentation, O&M manuals, etc. Willingness to travel extensively (up to 50% or more) to support commissioning projects as needed. Communicate regularly with the manager regarding any encountered or expected issues with schedule, work scope, or the need for additional resources to solve problems. Perform other duties as required. Minimum Qualifications: Bachelor's degree in mechanical or electrical engineering or a related engineering discipline; or an equivalent combination of education and relevant work experience. Minimum of three (3) years' experience in plant commissioning. Additional Qualifications: Experience with using PLC programming software to test and debug PLC code and I/O systems. Understanding of the proper and safe use of multimeters, loop calibrators, and HART communicators. Experience with using plant HMI workstations to test and troubleshoot field equipment. Understanding of the safe use of basic hand and power tools (wrenches, screwdrivers, cordless drills, torque wrench, etc.) Ability to read and understand P&IDs, control panel schematics, and electrical one-line diagrams. Excellent verbal and written communication skills. Strong critical thinking and troubleshooting skills. Experience with Rockwell Software Studio5000 software preferred. High level of competency with a laptop computer, Windows operating system, MS Word, MS Excel, and PDF editors. Experience with GE iFIX HMI software preferred. #LI-BLP Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans. All official communications from Ameresco will originate from **************** email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO Ameresco is an Equal Opportunity Employer.

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue-not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs-we're here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what's expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something , you'll fit right in. But here's the fun part-we don't just deliver results; we're shaping the future of marketing. Ready to build something that breaks the mold? About The Role: The Content Strategist is a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders. The Strategist is responsible for more Enterprise clients and is expected to have a deep understanding of their service line and how it impacts other areas of business to create a holistic marketing strategy. Please note: internally, this role is titled Account Strategist, Content & SEO. What You'll Do: Strategic Excellence and Best Practices: Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our NSMs. The strategist will use project phase as a foundational moment for building the initial client strategy, but will also use our clients overall marketing goals, current and ongoing campaigns, and historical performance to optimize and revise strategies over the lifetime of the client while adhering to Directive best practices Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment. Strategists display a strong ability to craft creative briefs and compelling content campaigns with a focus on ideation based on competitor and audience insights. Best practices should be used to inform our strategies to ensure our clients are in the best position to exceed their goals. In particular: LTV:CAC modeling Customer Generation Share of SERP Content Production Goal Setting: Strategists are responsible for using available data to set goals for clients during their engagement period. These goals will be reviewed and approved by their Associate Director (AsD), who should be in the meeting with them. Data sources include Google Analytics, CRM data, SEMRush reporting, and Ahrefs reporting All Goals must be approved by the Associate Director (AsD) before the Strategist can present it to their client alongside their Associate Director (AsD). Project Management: Strategists are responsible for ensuring that their planned strategy is executed. Project Management ensures that the Directive team and the client team knows who is responsible for specific tasks to ensure we make progress towards our goals. Use of the project management tool Asana is required. This includes delegating tasks to other team members, such as Specialists, as well as our clients and then ensuring that these tasks are completed in a timely manner. In pods where Project Managers are present, Strategists will ensure they partner with Project Managers to ensure all tasks are created, assigned and due dates are met and communicated to the client Strategists will work closely with content writers and designers to complete content campaigns for clients on time while also being responsible for ensuring that the quality is up to client standards. Internal and External Communication: Strategists are the main interface between our clients and our team. Strategists are expected to build relationships with our clients that goes beyond just deliverables and get to know them on a human level with the primary goal of being the best consultant for our clients and their business. Additionally Strategists are expected to proactively communicate to clients and internal leadership on a regular basis to ensure we are driving the best results for clients. When proactively communicating with clients we want to ensure we communicate timeline expectations for deliverables, goal attainment progress, and actively use our shared communication channels, such as Slack, to communicate between bi-weekly meetings. This includes sending deliverables on a regular cadence instead of only during bi-weekly meetings When proactively communicating with internal leadership this should include communicating any roadblocks, opportunities for account growth, and any moments of change on clients accounts. Moments of change can look like a needed change in strategy, internal client marketing changes, point of contact changes, and more. Reporting: Strategists are expected to regularly report to clients the progress and impact of their strategy. In support of this pilar strategists are expected to report on the following cadence: Bi-weekly meetings with the client Note in these meetings strategists are expected to report on NSM progress and ongoing deliverables Monthly reports Quarterly reports 2 Bi-Annual business review presentation What You'll Bring: A proven track record of success around implementing SEO principles and content strategy: keyword research, on-page optimization, and link building Analytical insight: ability to analyse website traffic and SEO metrics using tools like Google Analytics Strong Communication skills: comfortable client facing and owning relationships with key stakeholders Strong familiarity with industry tools such as Google Search Console, Google Analytics, SEMRush, Ahrefs, Screaming Frog/crawling tools Proven organisational, project, and time management skills Genuine enthusiasm for digital marketing, SEO and Content Must have agency experience Must have B2B tech and/or SaaS experience Goals: NSM Attainment: 100% MRR Retainment: 96% CSAT > 4.2 Upsells / Cross-sells / Referrals - Strategists are expected to regularly look for opportunities for our clients to grow their business with Directive. Examples of this include: Growing into another service line such as SEO or Paid Media Growing within their current service line such as increasing content, SEO, or Paid Media budgets Referrals are a natural extension of building a solid relationship with our clients and strategists should be in the habit of asking for a referral at key moments. Example of moments to ask for a referral: Point of contact starts a new job Client leaves a 5 CSAT score What We Offer 🏠 We have a set living wage at Directive 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents Benefits to Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace 💪 Physical - Gympass 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave 💰 Financial - Traditional and Roth 401(k) with a 3% company match 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time 🌴 Annual Anniversary Trip with peers and executive leadership for fun and entertainment! Work Environment Requirements As a remote-first company, you'll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to *******************************. Additional Information At Directive, one of our core values is People First. We're committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DC1

Associate Laboratory Metallurgist Reports To: Lab Manager & Metallurgist Supervises: None Classification: Salaried, exempt, non-union Essential Duties & Responsibilities: The statements below are intended to describe the general nature and level of work being performed by the employee of this position. They are not intended to be an exhaustive list of all responsibilities and activities required of this position. The laboratory work involves dealing with Copper, Aluminum, Titanium, and Superalloys and Steels, Specialty alloys and engineered materials. To get familiarized with the RAW MATERIALS (like Copper alloys, Aluminum alloys, Titanium alloys, Superalloys, Specialty steels and any other materials that Weldaloy deals with in Ingots, billets, bars etc.) and the customer flowed down requirements for these materials. (Via Purchase orders, Drawings, Specifications, and any other documents). Operate equipment for sectioning, mounting, and polishing for preparing metallographic samples for the regular standalone mounted samples. Need to also etch the prepared metallographic specimens and develop etching techniques too. The prepared and etched samples are to be examined using optical microscopes and take photomicrographs and make digital pictures of microstructures at different magnifications as required and also affixing the micron markers. Machinist skills and CNC programming experience desirable. Similar techniques as above need to be used to do microstructures at some specified spots on the forged parts or the raw materials. This is called “in-situ metallography or “Spot metallography” or “Spot microscopy.” Assess the grain size of the microstructure and understand the microstructures of some standard regular materials. Required to also prepare samples for Chemical and mechanical testing too. Multitasking while performing prep work and analysis efficiently. Work with Engineers and other Managers on projects. Familiarizing with AMS2750G, pyrometry, NADCAP requirements regarding forge and heat treatment, and laboratory functions. Raising Corrective Action Reports (CARs), conducting and advising corrections for implementation. Plan and schedule tests under the supervision of Laboratory Supervisor & Metallurgist. Ability to learn and operate testing equipment (like chemical, mechanical and metallographic) and perform testing per standard procedures. Record all data and results in a specified manner per instructions from the Laboratory Supervisor & Metallurgist and/or Chemist. Ability to successfully operate laptop computers for spreadsheets, charts and report writing (Microsoft Office and Outlook). Maintain laboratory environment in a safe, clean, and orderly manner. Work with customers on an as-needed basis within the scope of job requirements. Systematic receipt, labeling and analyzing and maintain identity and traceability of laboratory samples. Safe storage and retrieval of samples as per customer requirements. Organize and store all chemicals substances, fluids, and compressed gases according to safety instructions. Conduct failure analysis investigations on various forms of failures. Participate in New Process and Product Development (NP2D). Should be involved and help in lab audits by accreditation agencies and/or customers. Prepare Standard Operating Procedures as advised by Lab Supervisor & Metallurgist. Additional duties as assigned Requirements: To perform this position successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. This position involves access to technical data that is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR), which define a “U.S. person” to include a U.S. citizen, lawful permanent resident (green card holder), or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Employment is contingent upon the applicant's ability to meet these requirements or the Company's ability to obtain an export license on the applicant's behalf. Minimum of a Bachelor's degree or equivalent and at least two years of related experience and/or equivalent education & experience Proficient in Microsoft Excel, Word, Outlook Prior experience working with an ERP/MRP system is preferred Metallurgical knowledge of alloy families including, Copper base alloys, Aluminum base alloys, Iron base alloys, Titanium base alloys, Superalloys and Specialty steels is preferred Demonstrated problem solving skills and excellent organizational and communication skills Ability to multi-task Position is required to be on-site, occasional work from home with supervisor approval is available Supports and demonstrates the Company's core values Working Conditions: This position is designed to work full-time. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. (40hours per week). Occasional flexibility to work evenings or weekends may be required as job responsibilities demand. After hours and/or weekend work may be performed remotely if the capability exists. There could be travel at times as needed. This position operates in an office/Laboratory environment during work hours but may be expanded to assist and support employees in the entire laboratory and at times in other departments within the Weldaloy Specialty Forgings Co. At times, it is also necessary to be working as remote too and there will be occasional exposure to production equipment and machinery. The employee will manage multiple priorities daily and may be interrupted frequently to meet the needs and requests of employees, customers, and outside agencies. Adheres to all safety policies when present on the Company's manufacturing campus. All required personal protective equipment is provided. Physical Demands: While performing the duties of this job, the employee will spend most of his/her time sitting using computers, Chemical analysis equipment, Mechanical testing equipment, Metallographic equipment, and standard office equipment such as phones, photocopiers, and fax machines. Occasional moving and/or lifting of 50 pounds, stooping, bending, and reaching with hands and arms. While performing these job duties, the employee is regularly required to see, talk, and hear. Weldaloy Products Company provides Equal Employment Opportunity (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, height, weight or arrest record in accordance with applicable federal, state and local laws.

Working Title: OPS HEALTH SUPPORT WORKER - 64914087 Pay Plan: Temp 64914087 Salary: $17.50 per hour Total Compensation Estimator Tool OPS HEALTH SUPPORT WORKER Thank you for your interest in career opportunities with the Florida Department of Health in Highlands County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview. A WIC Breastfeeding Peer Counselor is a paraprofessional who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. The primary responsibilities are to provide basic social support and accurate breastfeeding information to WIC participants in various locations. The incumbent in this position is responsible for the integrity and confidentiality of data and client identity under her control. The incumbent in this position will have authorized "need to know" access to confidential WIC client records and FL-WiSE, the WIC database. Assignment of duty station, hours, and days worked may vary based on agency needs. Incumbent will provide individual counseling. Work may be performed in the WIC clinic and by telephone from the incumbent's home. This incumbent will be expected to keep a record of all activities and client contacts. The incumbent in this position will come to work and exhibit friendly customer service towards all clients and act respectfully and courteously to fellow employees and clients. Promotes breastfeeding as the normal, preferred method of infant feeding by providing basic breastfeeding information to pregnant and breastfeeding WIC clients through peer-to-peer counselor contact. Provides support through personal interaction, information on aspects of normal breastfeeding, anticipatory guidance to reduce the occurrence of problems, and/or additional information or resources to assist mothers to prevent, handle, and/or solve common breastfeeding concerns. Counsels WIC pregnant and postpartum mothers through telephone contact and in person in the WIC clinic or hospital. Accurately screens and assesses client's breastfeeding status and needs, reviews demographic and nutrition/medical data in client's WIC record in FL-WiSE, and documents in client's WIC record. Peer Counselors working from home and without access to a WIC-provided laptop computer document contacts on the Loving Support to Manage Peer Counseling Program Prenatal and/or Postpartum Client Contact Forms and in Fl-WiSE when they return to the WIC clinic. Receives a caseload of WIC pregnant and breastfeeding women and makes routine contacts, per local agency protocols with all mothers assigned. Provides follow-up breastfeeding services on all referrals received. Respects each client by keeping her information confidential. Assists with presenting prenatal classes and breastfeeding support groups in WIC clinics, according to local agency lesson plans and protocols. Works within scope of practice of providing basic breastfeeding information and support to WIC clients. Provides appropriate referrals to Internation Board Certified Lactation Consultant (IBCLC), local agency breastfeeding expert, WIC nutritionist, other healthcare professional, and/or social services agencies. Follows-up with accurate documentation per established protocols as needed and/or required. Reports issues and concerns to Breastfeeding Peer Counselor Coordinator. May assist WIC staff in promoting breastfeeding peer counseling through special projects, outreach breastfeeding events, and duties as assigned. Accurately completed and submit all administrative records, including, but not limited to EARs, timesheets, leave request, travel, and monthly reports in a timely manner per Health Department policies and deadlines. Performs other related duties as assigned. Adheres to assigned work duties and schedule as designed by supervisor. Required Knowledge, Skills, and Abilities: Knowledge: * Knowledge of principles and techniques of effective communication. * Knowledge of basic breastfeeding and nutrition concepts to assist clients in the second low risk contact * Knowledge of the methods of compiling, organizing, and analyzing data * Knowledge of general office procedures Skills: * Skill in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook) and computer navigation * Skill in obtaining the needed information to make a decision which benefits the client and WIC * Skill in analyzing and explaining regulations, policies, and procedures Abilities: * Ability to accurately perform data entry * Ability to communicate effectively using various communication channels to provide education/training to audiences of varying literacy and comprehension levels. * Ability to establish and maintain effective working relationships with others. * Ability to learn and navigate FL WiSE computer application. * Ability to accurately prepare and maintain records, files, and reports. * Ability to reach, pull, and lift a minimm of 25 pounds * Ability to learn and remain in compliance with all Florida Department of Health policies and internal operating procedures, Florida Statutes, and WIC Procedure Manual DHM 150-24, while completing job duties. Other job-related requirements for this position: Emergency Duty: Incumbent may be required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Incumbent must possess a valid Florida Driver License or the ability to obtain one within 30 days of hire. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Florida Department of Health - Highlands County 7205 S George Blvd Sebring, FL 33875 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available: * State of Florida 401(a) FICA Alternative Plan (mandatory) * Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office) * Workers' Compensation (mandatory, if needed) * Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) * Deferred Compensation (voluntary) * Employee Assistance Program (voluntary) * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Details Level: Experienced Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Shift: First Job Category: Nonprofit - Social Services Career Opportunity We are seeking a full-time Revenue Cycle Eligibility Team Lead to join our NYAP team in Columbus, Ohio. Salary: $45,000/yr. Position Summary The Eligibility verification Team Lead is responsible for overseeing all aspects client eligibility and benefit assignments for NYAP. Ensure timely and accurate Eligibility and Benefit Assignments for NYAP clients to ensure timely and accurate payments. Working At NYAP * NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. * 22 Days Off Each Year! * Plus 11 Paid Holidays Per Year! * Excellent training and continuing education and development opportunities. * Student Loan Repayment assistance, up to $1,200 per year! * Medical, Dental, and Vision insurance for you and your family! * Competitive salaries and benefits including a 401(k) * Tuition Assistance * Work Anniversary Trips! * Peace leave * Flexible schedule * Mileage Reimbursement * Paternity leave Responsibilities The Job will perform duties including, but not limited to: * Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. * Ensure all new clients have accurate eligibility and benefit assignments. * Ensure all clients and existing clients are updated and maintained within the E.H.R. * Ensure timely and accurate eligibility changes are communicated to the clinical team. * Work with the OPMH team on any issues that arise regarding eligibility and benefit assignments. * Ensure timely rebills of claims affected by changes to eligibility and benefit assignments. * Ensure all eligibility and benefit assignment request are responded to within 1 business day. * Report any issues related to Eligibility and benefit assignments to Revenue Cycle Supervisor timely. * Ensure all eligibility and benefit assignments related to unbilled and/or held claims are resolved within 1 business day. * Oversight of Eligibility team including timecards, time off request, resolution to any employee issues and timely/accurate completion of work given. Qualifications * High School Diploma or GED. * 2 years eligibility experience required specifically in the private insurance and Medicare verification. * 2 years' experience in a medical practice business office required. * Previous leadership experience preferred. * Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Other skills * Detailed oriented with above average organizational skills * Plans and prioritizes to meet deadlines. * Excellent customer service skills; communicates clearly and effectively. * Excellent written and verbal communication skills. * Strong organizational skills. * Must have reliable transportation and a valid driver's license. * Some travel if required. * Must be open and willing to work non-traditional work hours as well as on-call responsibilities. * Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture. * Provide excellent internal and external customer service. Ready to make an impact? We'd love to hear from you! Apply today and join our team! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. NYAP also requires all of our employees, regardless of your title/position, to hold and maintain automobile liability insurance coverage of $100,000/$300,000. Please contact our HR department with questions, 614-487-3888 or hr@nyap.org The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. An Equal Opportunity Employer, including disability/veterans Who we are Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. If YOU can envision it; WE can DO it! The possibilities are endless! We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Introduction KLDiscovery offers a fantastic opportunity for you to use your talents to make a meaningful impact in a fast-paced, growing technology and services organization! KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions, empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges. We are looking for a Vice President, Chief Information Security Officer to join our team who is passionate about our mission and brings initiative, authenticity, and collaborative spirit to everything they do. If you're fueled by innovation and committed to delivering exceptional results, KLDiscovery is the perfect place to grow your career. Work Status: Remote, work from home opportunity. Is This Role For You? The Vice President, Chief Information Security Officer provides strategic and operational direction to the organization to ensure the attainment of business objectives. Ensure that all revenue and profit goals are met. Revise objectives and policies in response to changes in internal and external conditions. Coordinate operations between divisions and departments. Establish responsibilities and procedures for attaining objectives. Establish strategies and objectives, coordinating with all organizational goals and standards. Responsible for financial performance and attainment of profit goals. A Day in The Life Development of policies and standards aimed at minimizing costs related to acquisition, implementation, and operation of IT systems across business units. This includes the management of vendor relationships and ensuring this is leveraged across business units. Manage and develop key performance indicators to assure customer satisfaction and operational performance; manage problem escalation and communication with senior management and customers where appropriate. Ensure software and hardware license compliance through documented, established process. Coordinate gap analysis to identify training needs for department. Define requirements and ensure compliance for next level of advancement. Direct, coach, and mentor management staff in performance management skills. Build a department that optimizes senior talent, while promoting the growth of junior talent. Performance Management including collecting data on regular basis, organize and create annual reviews, provide regular coaching of individuals. Manage the timeliness of reviews for the department. Provide daily operational direction and oversight in meeting committed service level agreements (SLAs). Maintain and improve operational policies and procedures. Provide quarterly updates to the BoD and Senior Level Management. Travel as necessary for internal needs as well as client requested audits. What You Will Bring To The Role Bachelor's degree in technology-related field or equivalent work experience. 15+ years' experience; Ten to Thirteen years management. This experience should include: Management of production data centers and external customer SLA support Demonstrated success in providing best practice process and support implementation Proven track record and managing teams of 20 or more people Demonstrated knowledge of global telecommunications Demonstrated quality control implementation experience Demonstrated success in change management Extensive experience with the build out, growth, management, and support of high-volume Data Centers Fiscal responsibility, including creating and managing to a budget Demonstrated ability to create a vision for IT Operations focused on IT Service Management and ITIL Demonstrated success in defining, tracking, and communicating internal and business focused metrics Demonstrated success in defining and implementing a global IT shared services model Coaching, developing, and mentoring direct reports and ensure processes are in place to develop the future leaders of the IT organization Skills: Must be able to synthesize large amounts of data/concepts effectively into understandable terms both written and oral Must be capable of communicating with Sr. Level Management both verbally and in written communications Must be adaptive with varied skill sets that can fit into a variety of project situations Must be quick learning and possess a high comfort-level with non-repetitive projects and new challenges Must be quick thinking: ability to listen, grasp concepts and engage during interactive discussions Should be able to work with limited supervision Should have strong organizational and time management skills Should be well rounded with an exceptional work ethic Should be results-oriented with an exceptional ability to be independent, motivated, and proactive Should be customer-focused and possess resilient interpersonal talents and poise to manage change Excellent communication (oral, listening, and writing) skills Strong problem solving, time management and organizational skills Understanding of data center commercial market space General knowledge of applications management processes and methodologies Expert knowledge of system management and process methodologies and practices Strong understanding with practical application of WAN/LAN and internet connectivity and concepts. Driving Career Growth, Benefit Excellence: The KLD Advantage At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $200,000 to $250,000. We offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24” 2K monitors, and a mobile phone for business use. Generous paid time off, offering various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave, and more! Comprehensive health, dental, vision and supplemental benefits packages that include life insurance, short- and long-term disability, to promote the health of our employees. Remote-friendly, flexible working culture, where you can apply to work from several global locations. A focus on continuous professional development through various training and education reimbursement programs. A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. A surrounding team of mission-driven individuals who genuinely love what they do. Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery. Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts! Free Employee Assistance Program (EAP) because we all could use a little help and support every now and then. 401(k) with employer match, to help our employees achieve financial success. KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them. To keep our furry, 4-legged family members healthy, KLD employees can opt for Pet Insurance. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. With offices in 26 locations across 17 countries, KLDiscovery is a global leader in delivering best-in-class data management, information governance, and eDiscovery solutions to support the litigation, regulatory compliance, and internal investigation needs of clients. Our Nebula Ecosystem provides powerful end-to-end eDiscovery and enterprise-grade information governance. Through its global Ontrack data recovery business, KLDiscovery delivers world-class data recovery, disaster recovery, email extraction and restoration, data destruction, and tape management. We Provide Equal Employment Opportunity At KLDiscovery we believe that inclusion and diversity make us stronger. We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging. We welcome and celebrate individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status. We are happy to support you with any accommodation request at any stage in our hiring process. Texas PI# A04094801 #LI-TF1 #LI-Remote

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Job Description Contec is looking for an efficient home based data entry typist to join our team. Home based data entry typists are responsible for transcribing information in a timely, accurate manner. In this position, you will also be required to submit completed assignments in the requisite format. To ensure success as a home based data entry typist, you should produce meticulous work within stipulated time frames. Top candidates will be self-motivated and demonstrate above-average typing speeds. Home Based Data Entry Typist Responsibilities: Gathering and organizing the material from which you will work. Typing memorandums, reports, and other documents using stipulated word processing software. Preparing work in accordance with prescribed formatting guidelines. Proofreading assignments and amending mistakes before submission. Submitting completed work via mail or post. Filing and storing copies of your completed assignments. Maintaining a record of completed tasks and logging hours worked. Remaining up-to-date with changes in pertinent word processing software. Qualifications Home Based Data Entry Typist Requirements: High school diploma or equivalent. Proficiency in Microsoft Office. Previous experience in a similar role would be advantageous. Excellent written communication skills. Outstanding organizational skills. Attentive to detail. Ability to work with minimal supervision. Own personal or laptop computer. Additional Information We Offer: · Bonuses, incentives, and competitive compensation · Opportunities to grow within · Hands-on training · Diverse and family-like atmosphere Job Type: Full-time

LanguageLine Solutions is Hiring! At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home. LanguageLine has been certified as a Great Place to Work, and is regularly listed as one of America's top work-from-home employers. Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business. As an interpreter, you will receive training that is the best in the industry. We'll ensure that you learn new skills while further developing your skillset. We provide numerous opportunities for advancement. You'll be in a certified ASTM and ISO environment. You'll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks. Join our team now! Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day. Job Description Work at Home Bilingual Video-Phone Interpreter Location: Work at Home position in the United States Position: Video-Phone Interpreter Pay: Ranges from $17 - 23 (Dependent on language, level, etc) Schedule: Part-time, Full-time & Contractor Positions for Select Languages A Hiring Bonus may also be available for select languages. We Offer: Paid professional interpreter training and continuous development.. Employee Referral Program. Interpreter support. An inclusive and diverse work environment. Position Overview: The Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between target language and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical or non-technical subjects. This position does not involve written translation however translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. **This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment** Essential Job Functions: Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, in order to perform the essential functions of the job. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation and polite expressions at all times. Maintain a professional demeanor throughout the video and audio interpreting sessions at all times. Remain calm during video and audio interpreting sessions in the event that one of the speakers is incoherent or upset, especially in emergency situations such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client's permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in target language and English and skilled in the associated cultural dynamics. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US/Canada. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). High school diploma or equivalent. Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration. Ability to read and write the requested languages - highly preferred. **Based on your location, a post-offer, a pre-employment background check and/or drug screen may be required** Technical Requirements: Dedicated personal device for business purposes. Desktop / Laptop Computers with any of the following Operating Systems: Windows, MacOS, or ChromeOS. Tablets (iPadOS or Android) are acceptable. Smartphones (iOS or Android) are also acceptable. Restricted brands: Kaspersky products. Huawei hardware. High speed Internet connection for work related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms. Must have access to a quiet space free from background noise or distraction. Physical Requirements: Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer and webcam the majority of the workday. Must use a headset for prolonged periods of time. Must be able to operate company provided software and systems to perform all aspects of the job. Must have sufficient manual dexterity to type or write. Able to lift up to 26 lbs. May be exposed to moderate noise levels; i.e. computer, audio, telephone. OPEN UNTIL FILLED --- EEO/AA LLS is an equal opportunity employer, meaning that employment opportunities are made and offered to individuals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance. LLS will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position. Should you require accommodations to complete this application and/or the interview process, please let us know immediately. Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract. Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)

Job Details New Philadelphia, OH Full Time Graduate Degree Nonprofit - Social ServicesDescription IHBT Therapist; LSW, LPC Compensation: Salary: $63,000 Territory: New Philadelphia Intensive Home-Based Treatment (IHBT) Clinician works to make a meaningful difference in the lives of the children and families served. This position works closely with youth, family, foster parents, and community partners, providing counseling or therapy, advocacy, and support toward living safely and successfully in the community. Working at NYAP 22 Days of Paid Time Off 11 Paid Holidays Half-Day Fridays during the summer Parental Leave Mileage reimbursement Phone reimbursement Student Loan supplemental Payment assistance NYAP is participating agency in the Great Minds Fellowship and Great Minds Workforce Commitment Incentive Programs. Responsibilities The Intensive Home-Based Treatment (IHBT) Therapist will perform duties including but not limited to: • Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. • Actively supports, represents, and extends the organization's mission, vision, and values. • Provides appropriate individual, group, and family mental health services, case management, transportation, and other professional services, meeting or exceeding established outcomes thresholds for persons served. • Travels daily to provide community-based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements . • Completes all required documentation promptly. • Completes all required training promptly. • Consistently achieves established productivity thresholds. • Coordinate and monitor services for youth and families in the community, including, but not limited to, mental health, medical, educational, psychological, vocational, and social services. • Regularly reviews and modifies youth-based plans to ensure consistent progress and success on written plan goals. • Establishes and maintains strong relationships with assigned foster parents and families of origin. • Assists in family reunification and/or stabilization efforts with the youth's primary family or other permanent living arrangement consistent with the youth's case plan. • Provides safety assessment, crisis response, and behavioral stabilization services as required to assure the safety and stability of the youth served. • Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis. • Actively participates in the weekly supervision process. • Performs other duties as requested. Minimum Qualifications • Master's degree in Social Work, Counseling or comparable Human Services from an accredited institution. • Valid LSW, LPC; required. BSW with experience would be eligible for the position • Two years of work experience working in direct service with youth and families strongly preferred. • A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served. • Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers. • Capacity to remain objective and professional in all areas of job function. • Demonstrates tolerance and respect for the ideas and actions of others. • Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, photocopiers, including word processing, spreadsheet, and database programs. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply Today! www.nyap.org/employment Qualifications An Equal Opportunity Employer, including disability/veterans.

Who We Are - Motivated by Purpose. Powered by Clinical Expertise. Founded in 1983, we're a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations. Excellence starts with our people. WE OFFER A competitive compensation package. Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays. Growth and training opportunities. A team atmosphere with fun events and prizes scheduled throughout the year. POSITION OVERVIEW You play an essential role in managing our servers, network infrastructure, and network applications. You are responsible for aiding with workstation operating system and application deployment and management. Though your job is primarily technical, it is also people-oriented and focused on providing outstanding support to internal customers on various software applications, hardware, and other systems. With your in-depth technical knowledge, strong organizational skills, and attention to detail, you effectively prioritize and manage a wide range of requests. You take necessary directions, and from there you work independently with little or no supervision. You are a team player and contribute to the success of the IT team and the company Roles: Support Information Technology Manager and mentor Junior Systems Administrators Provide back up support for IT Help Desk Work closely with the IS and Development teams Create proposals Major Responsibilities or Assigned Duties: Propose, design, deploy, automate, and test infrastructure, hardware, and software rollouts/enhancements Responsible for disaster recovery work (i.e., backup and restoration plans) Installing, troubleshooting, and supporting Microsoft server and desktop computer operating systems. Must be able to diagnose and resolve software, hardware, virus, and network connectivity issues for desktop, laptop, server, etc. quickly and efficiently Position will be required to update, patch and support Microsoft servers, RDS environments, web applications, and assist security with security appliance patching. Responsible for creating SCCM deployments for OS builds and software installations on desktop and laptop computers. Responsible for reviewing and creating documentation of support procedures. Must be able to learn new applications, analyze the interconnections and support the end user and the server implementation of these applications. Support after-hours availability and access to service (on-call) as requested. Train and provide guidance for System Administrator, Junior System Administrator, & IT Help Desk Complete other duties as requested Work Environment: Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home). Diversity Statement: Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Drug-Free Workplace: This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information. California Consumer Privacy Act (CCPA) Information (California Residents Only): Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver's license number, or state identification card number, and passport number. Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at ************. Skills and Experience: Strong project management skills Strong processing documentation skills Advanced knowledge of VM (Virtual Machine) server environments running Windows, Linux server platforms 10+ years' experience in desktop and server hardware support 10+ years' experience in desktop and server software support Education: ITIL Foundation Certificate A+, MCSE, CCNA, Network+ Certificate

We are seeking dependable and customer-focused Remote Call Center Agents to join our growing team. This full-time, remote position involves handling a variety of inbound and outbound calls to support our customers across several key departments: Member Services: Inbound customer support Retention: Inbound retention and customer engagement Pre-Cancel Services: Outbound re-engagement and light collections Third-Party Collections: Available by request only Schedules & Availability Training Schedule: Monday to Friday, 9:00 AM - 6:00 PM CST (First two weeks) Post-Training Schedule: Monday to Friday, 10:00 AM - 7:00 PM CST Attendance Requirements: 100% attendance required during training Ongoing attendance must meet a minimum of 93% to qualify for bonuses Key Responsibilities Handle a high volume of inbound and outbound customer calls Resolve customer inquiries efficiently and professionally Document all call activity accurately using internal systems Adhere to all compliance and operational guidelines Maintain performance metrics including attendance and key performance indicators (KPIs) Requirements Fluent in spoken and written English Basic computer literacy and ability to navigate multiple applications Must pass a background check Professional communication skills and customer service aptitude 100% attendance required during the first 3 weeks of training Work Environment Requirements A private, quiet, and secure workspace free from distractions No public or shared environments permitted during work hours Technical Requirements Desktop or laptop computer (Windows 10 or 11 only; Mac and Chromebooks not supported) Dual Core 2 GHz processor (or better) Minimum 4GB RAM At least 80GB available hard drive space Monitor: 18” or larger, with a resolution of 1920x1080 Wired keyboard and mouse (wireless peripherals not allowed) Wired headset with noise-canceling microphone Hard-wired high-speed internet connection (no Wi-Fi or satellite connections): Minimum download speed: 20 Mbps Minimum upload speed: 10 Mbps Firewalled router required (direct modem connections are not permitted)