Jobs that use level agreements the most include desktop support supervisor, customer engineer, and service desk team lead.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Desktop Support Supervisor | $78,605 | 6% | 78,584 |
| 2 | Customer Engineer | $101,212 | 6% | 44,709 |
| 3 | Service Desk Team Lead | $50,627 | 5% | 74,305 |
| 4 | Service Desk Supervisor | $60,516 | 5% | 45,802 |
| 5 | Desktop Support Manager | $59,450 | 5% | 77,464 |
| 6 | Work Director | $41,703 | 4% | 25,424 |
What jobs use Level Agreements the most?
1. Desktop Support Supervisor
How desktop support supervisor uses Level Agreements:
- Manage workstation patching / updates to all devices using Microsoft WSUS and SCCM.
- Maintain & manage all SLA s for Houston TWC computer support and maintenance.
- Manage all technical aspects of laptop and mobile computing (hardware, OS, standard applications, security).
Most common skills for desktop support supervisor:
- Technical Support
- PC
- Hardware Inventory
- Level Agreements
- SCCM
- SharePoint
2. Customer Engineer
How customer engineer uses Level Agreements:
- Lead initial product demos to Sr. management.
- Manage the installation and support of NT scanner workstations.
- Manage UNIX systems security and troubleshot and resolve client problems.
Most common skills for customer engineer:
- Customer Service
- Technical Problems
- Level Agreements
- Customer Satisfaction
- Software Support
- Preventative Maintenance
3. Service Desk Team Lead
How service desk team lead uses Level Agreements:
- Best-Inform administrator managing application from UNIX server.
- Create base OS images for all new hardware.
- Provide support for VPN connection issues and remote access.
Most common skills for service desk team lead:
- Technical Support
- ITIL
- Infrastructure
- Level Agreements
- ITSM
- Incident Management
4. Service Desk Supervisor
How service desk supervisor uses Level Agreements:
- Manage the support and integration of SharePoint site with other technologies.
- Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
- Used SCCM to push updates and software as needed.
Most common skills for service desk supervisor:
- ITIL
- Operational Procedures
- Technical Support
- Level Agreements
- Front End
- SLA
5. Desktop Support Manager
How desktop support manager uses Level Agreements:
- Manage all the static internal/external IP addresses in the network.
- Manage the roll-out of software updates and OS patches via SCCM.
- Perform notifications and status of all incidents to high level internal leadership and client while managing SLA's.
Most common skills for desktop support manager:
- PC
- ITIL
- OS
- Mac
- Level Agreements
- SLA
6. Work Director
How work director uses Level Agreements:
- Manage daily workflow in adherence to procedures while meeting service level agreement (SLA) deadlines.
- Manage, train and develop 100+ credit underwriters in a start- up ACD operation through various audit processes.
- Manage bankruptcy and foreclosure document completion and submission processes.
Most common skills for work director:
- Customer Service
- Performance Feedback
- Staff Performance
- Scheduling Issues
- Level Agreements
- Direct Supervision
Other skills
- LTL career
- Lab Equipment career
- Lab Experiments career
- Lab Procedures career
- Lab Reports career
- Lab Tests career
- LabVIEW career
- Labor Relations career
- Laboratory Equipment career
- Laboratory Procedures career
- Laboratory Services career
- Laboratory Specimens career
- Laboratory Techniques career
- Laboratory Tests career
- Ladders career
- Lan career
- Lan Wan career
- Landing Gear career
- Language career
- Language Arts career
- Laptop Computers career
- Laser career
- Laundry Services career
- Law Enforcement career
- Law Enforcement Agencies career
- Law Firm career
- Lawn Care career
- Layout Design career
- Layout Drawings career
- Lead Generation career
- Lead Management career
- Leadership career
- Leadership Development career
- Lean Manufacturing career
- Lean Six Sigma career
- Learning Environment career
- Learning Management System career
- Learning Styles career
- Leed career
- Legal Advice career
- Legal Correspondence career
- Legal Issues career
- Legal Memoranda career
- Legal Research career
- Legal Support career
- Legislative Process career
- Level Agreements career
- Leveraged career
- Library Materials career
- Library Patrons career
- Library Resources career
- Library Services career
Updated December 28, 2023