Customer Service Specialist Property and Casualty - US Based Remote
Anywhere Real Estate
Remote job
The Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency's retention and growth goals. This role involves handling customer inquiries, processing payments, conducting proactive outreach, and assisting with remarketing efforts. The ideal candidate will be detail-oriented, customer-focused, and comfortable managing both inbound and outbound communications. Key Responsibilities: + Respond to customer policy inquiries via phone, email, and other communication channels. + Collect and process payments accurately and in compliance with agency standards. + Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities. + Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates. + Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines. + Assist with remarketing efforts to retain customers and improve satisfaction. + Complete administrative duties, including data entry, document management, and updating customer records in agency systems. + Collaborate with team members to meet service level agreements and retention goals. Qualifications: + High school diploma or equivalent + Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe. + Prior experience in customer service, preferably in an insurance or financial services environment. + Strong communication skills (verbal and written) and ability to handle high-volume calls. + Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite. + Ability to multitask, prioritize, and work in a fast-paced environment. Key Competencies: + Customer-focused mindset with strong problem-solving skills. + Sales aptitude and ability to identify cross-selling opportunities. + Attention to detail and accuracy in handling transactions. + Team-oriented with a proactive approach to achieving goals. Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran$26k-34k yearly est. 1d agoLitigation Associate- personal injury lawyer-Law & Motion
Heidari Law Group
Remote job
HEIDARI LAW GROUP, P.C., is one of the fastest growing and successful Plaintiff's Personal Injury law firms in California and Nevada, with principal offices in Los Angeles and Las Vegas, but additional offices throughout both states. We have a growing reputation and the respect of adversaries in our ethical but firm representation of our clients' interests. We currently have two Law and Motion positions to add to our growing team of six lawyers in Los Angeles, California. We are looking for enthusiastic candidates eager to take ownership of his/her own cases and who is not afraid of gaining trial experience. Unlike other firms, we pride ourselves on taking our cases from intake and up and through to trial, if necessary, which provides our employees and candidates the perfect opportunities to gain extensive pre-trail, trial, litigation, appeal, and negotiation experience. We are looking for an experienced law and motion associate attorney to join our team of personal injury litigators in Los Angeles, CA. A successful candidate is experienced in personal injury / civil litigation matters. We are looking for someone with experience in drafting motions to compel and oppositions related thereto, oppositions to motions for summary judgment, motions in limine and oppositions related thereto, etc. on a broad variety of topics related to personal injury law, insurance bad faith, business litigation. The ideal candidate is ready to hit the ground running. This position is not suitable for first or second year attorneys. The candidate should be comfortable handling all aspects of litigation drafting from pre-litigation filings and discovery to mediations, arbitrations, and including jury trials motions, if necessary. Our attorneys are always supported by an excellent staff of paralegals and legal assistants to ensure that a positive work environment keeps all employees working as a team. Candidates for this position may be regular full-time or participate in our part time hourly attorney program. Part time hourly attorneys are still part of a litigation team, participate in the firm's education program, and receive the same amount of support they would if they were working full-time. Most importantly, hourly attorneys receive the same caliber of interesting and meaningful casework their successful track record deserves. Heidari Law Group, PC, also offers attorneys the option to work remotely for the right candidate. Must be licensed to practice law in California and be in good standing with California Bar Association. QUALIFICATIONS: • JD from an ABA approved school • Must be licensed in CA • 2+ years of solid law and motion experience, specifically with law and motion in business and Injury litigation • Experience working as a plaintiff attorney preferred • Experience with case/time management systems such as Clio • Proficiency in MS Suite, Adobe Pro, specifically Word, PowerPoint and Outlook • Ability to think and act independently and with minimal supervision • Outstanding listening, verbal and written communication skills • Professional appearance and demeanor • Employment law experience is a plus, though not necessary. • Federal Court trial experience is a plus. • Drafting complaints ranging from basic motor vehicle accidents to complex premises, assault cases, and bad faith . • Personal injury, insurance bad faith , business litigation experience • Employment law experience is a plus, though not necessary. • Strong familiarity with legal research, including Shephardizing and/or KeyCiting law for law and motion purposes. • Federal Court litigation not necessary, but welcome. We will teach you • Law and Motion - Research and drafting of Motions and Oppositions to various motion types, including but not limited to Motions for Summary Judgment and Demurrers, as well as Discovery-related Motions. • Trial Preparation, including Motions in Limine and Special Verdict Forms, Jury Instructions, and any other related tasks to support the firm in preparation for Trial. • Propounding discovery and responding to discovery REQUIREMENTS FOR ALL POSITIONS • Licensed and in good standing with the California State Bar. • Nevada State Bar (NV Bar) licensure is a plus, but not required. • Attention to detail and ability to multi-task in a fast-paced environment, with a willingness to work in a team atmosphere. • Strong time management skills, including prioritization of cases and adhering to deadlines, internal or those imposed by the Court. • Strong organizational, interpersonal communication, time management, and project management skills in handling the caseloads required of the position. • Ability to work in a highly collaborative team environment with other lawyers and paralegals • Fully Proficient in Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, and Adobe Acrobat DC. We offer a competitive starting salary based on experience, bonuses, vacation, PPO health, dental Insurance. • Guaranteed bonus structure for attorneys • A variety of healthcare plans • Flexible vacation policy for attorneys • Internal education and leadership development programs To apply for any position, please: - Send your resume (cover letters are highly encouraged) - A list of three (3) or more references (letters of recommendation are also welcome, but not in lieu of reference list) - Clear indication of the position applying for - Salary expectations. Please Note: All resumes are accepted in strict confidence. Heidari Law Group, P.C., is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. Heidari Law Group, P.C., makes hiring decisions based solely on qualifications, merit, and business needs at the time. Job Types: Full-time, Part-time, Contract Pay: $110,000.00 - $150,000.00 per year Job Types: Full-time, Part-time, Contract, Temporary Pay: $110,000.00 - $170,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Retirement plan Schedule: * 8 hour shift Work Location: In person$110k-170k yearly 60d+ agoLegal Recruiter - 3514194
AMS Staffing Inc.
Remote job
Please connect with me on LinkedIn as well @PJ (Peaches) Noetling Title: Legal Recruiter - 100% Remote Salary: DOE Commission: solid commission plan (uncapped) CANDIDATES MUST HAVE LEGAL RECRUITING EXPERIENCE FROM AN AGENCY OR LAW FIRM Experience recruiting attorneys is a PLUS JOB DESCRIPTION AMS Staffing, Inc is looking to hire a recruiter that has legal staff recruiting experience. This is a 100% remote position with a solid base salary + commissions. We have more work than we can handle currently and looking to grow our team. Our recruiters will play a key role in identifying top candidates for our external clients. They will be actively sourcing talent to fill roles, conducting searches on LinkedIn and other job boards, networking, resume reviewing, interviewing, and acting as a point of contact throughout the hiring process. Our recruiters will be offering expertise, advice, and consultation to their candidates and our clients. This position will be focused on filling Paralegal, Legal Support and secondarily Professional Staff (IT and Finance/Accounting) positions across various specialties. Recruiter Responsibilities: Recruiters identify candidates, verify interest, qualify fit and match them to positions while building meaningful relationships. Identify qualified candidates to fill specific roles for our corporate clients. Review resumes and conduct phone and video interviews to qualify applicants. Assist with interview preparations, all communications and extending offers to qualified applicants. Create and continuously update client and applicant files in our ATS for updating and tracking. Achieve weekly and monthly hiring goals to ensure client satisfaction. Work with hiring managers to ensure their staffing needs are met. Assist with any other projects or functions within a fast-paced work environment. Qualifications: Bachelor's degree preferred Proven work experience as a Legal Recruiter or similar position 3+ years of Recruiting Experience in a Legal Organizations Positive attitude and ability to effectively communicate with attorneys, candidates, and staff A high degree of personal investment and motivation in developing your career A proven track record of hitting your goals. Hands-on experience with sourcing techniques (e.g. recruit on social platforms and craft Boolean search strings) Familiarity with HR databases, Applicant Tracking Systems (ATSs) and Candidate Management Systems (CMSs) Solid understanding of what requirements and certifications are needed for each legal role Solid verbal and written communication skills Ability to positively present client company and open roles to potential candidates Effective time-management abilities$50k-78k yearly est. 3d agoDirector Programs
Homeport
Columbus, OH
Job purpose The Director of Programs provides strategic and operational leadership for Homeport's housing and resident-centered services, integrating the functions of Housing Advisory Services and Resident Services into a unified, impact-driven department. Reporting to the Vice President of Programs & Impact, this position ensures that Homeport's programs are effectively designed, implemented, and evaluated to support residents in achieving housing stability, financial wellness, and overall well-being. The Director of Programs will oversee a multidisciplinary team of Service Coordinators, Housing Advisors, and Program Managers, ensuring consistent service delivery, compliance, and alignment with Homeport's mission, strategic goals, and performance standards. Duties and responsibilities Program Leadership & Strategy Lead and manage the integration of Housing Advisory Services and Resident Services under a cohesive programmatic framework. Develop and implement strategies that promote housing stability, homeownership readiness, financial capability, and community engagement among Homeport residents. Align program initiatives with Homeport's strategic priorities, logic model, and organizational impact framework. Monitor program outcomes and ensure data-driven decision-making for continuous improvement. Team Supervision & Development Provide direct supervision, coaching, and performance management for Service Coordinators, Housing Advisors, and Program Managers. Foster a collaborative, person-centered, and trauma-informed team culture that promotes staff development and accountability. Identify training and professional development needs across program teams and implement capacity-building opportunities. Program Operations & Compliance Ensure all programs comply with funder requirements, HUD and industry standards, and internal policies. Oversee quality assurance processes, service documentation, and data accuracy in client management systems. Collaborate with the Finance and Resource Development teams to monitor budgets, prepare grant reports, and align service delivery with funding goals. Partnerships & Community Engagement Cultivate partnerships with local organizations, government agencies, and service providers to enhance program reach and impact. Represent Homeport in community coalitions, committees, and events related to housing stability and resident well-being. Support cross-departmental collaboration to ensure residents and clients receive holistic, coordinated services. Evaluation & Impact Develop and maintain outcome measurement tools and performance dashboards in collaboration with the Impact & Evaluation function. Translate data and resident feedback into actionable program enhancements. Contribute to impact reporting for internal leadership, the Board of Directors, and external funders. Qualifications Bachelor's degree in Social Work, Public Administration, Nonprofit Management, or related field required; Master's preferred. Minimum of 7 years of progressive leadership experience in housing services, community development, or social services. Proven experience managing multidisciplinary teams and overseeing multiple program areas. Strong understanding of housing counseling, resident engagement, and supportive services. Demonstrated ability to use data for decision-making and performance improvement. Excellent communication, organizational, and relationship management skills. Commitment to equity, inclusion, and person-centered service delivery. Core Competencies Strategic and Operational Leadership Staff Development and Supervision Cross-Functional Collaboration Data-Driven Program Management Resident and Community Engagement Continuous Improvement and Accountability Licensing and Certification None required Homeport Behaviors and Values: Supports Homeport's mission of creating strong communities by developing quality, affordable homes on a cornerstone of dignity, security and opportunity. Homeport's Core Values Are: Trust Accountability Collaboration Unity Quality Tools and Equipment Personal computer and office equipment will be used on a daily basis. Physical requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally accessibility via cell phone, ability to work a nonstandard work week and/or work evening hours, may be required.There may be occasional travel on company and/or personal time as well as work at various locations. This position requires a reliable, personal means of transportation. This individual in this position must hold and maintain Ohio driver's license with an acceptable driving record. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position. Direct reports Housing Advisors Program Managers Service Coordinators Program Coordinator/Specialist$49k-76k yearly est. 4d agoCommercial Lines Account Manager (Remote in MA and RI Only)
Summit Bridge Partners
Remote job
Commercial Lines Account Manager - Small Business Unit Foxborough, MA | 95% Remote (MA & RI residents only) Full-Time | $60,000-$85,000 Base Salary We're partnering with a well-established insurance organization seeking a Commercial Lines Account Manager to support a book of Small Business commercial clients. This is a generalist role focused on client service, renewals, and relationship management-ideal for a proactive insurance professional who values autonomy, stability, and work-life balance. What You'll Do Manage a portfolio of small to mid-sized commercial lines clients Handle day-to-day servicing, policy renewals, and client communications Partner closely with producers and internal service teams Maintain strong client relationships and ensure coverage needs are met Attend occasional in-person client meetings (minimal travel required) What We're Looking For 3-4 years of commercial lines insurance experience Solid understanding of core commercial coverages and risk management Strong communication, organization, and follow-through skills Experience with agency management systems (EPIC is a plus, not required) Compensation & Benefits Base Salary: $60,000-$85,000 (based on experience) Medical, dental, and vision insurance 401(k) with company match Minimum of 3 weeks PTO (additional time negotiable) All paid holidays, including Columbus Day and Patriots' Day 95% remote work environment In-office onboarding and training (up to 12 weeks) This is a great opportunity to work independently within a supportive and stable team while building meaningful client relationships. Apply today or message us directly to learn more-confidentially.$60k-85k yearly 3d agoPACT Intensive Home Based Treatment (IHBT) Intern
Bellefaire JCB
Remote job
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency. Program Summary: Bellefaire JCB's Parents and Children Together (PACT) Family Therapy Program provides intensive home based treatment (IHBT) and Integrated Co-occurring Treatment (ICT) to families who are experiencing stress due to factors such as social or emotional problems, issues related to housing or childcare, and more. Our program provides services to children and adolescents who are suffering with mental health symptoms and/ or substance use disorders. We also help parents to better understand and support their children's emotional and behavioral health needs. Intern Position Summary: The Parents and Children Together (PACT) IHBT Intern is a paid position that places qualified graduate students under the administrative and clinical supervision of an experienced clinician who serves as both supervisor and field Instructor. The Parents and Children Together (PACT) IHBT Intern provides therapeutic services to children and their families. This unique role affords advanced graduate students the opportunity to work within a strong clinical team and receive invaluable opportunities for hands-on learning, advanced clinical training, and 24/7 supervisor support. The schedule is flexible and affords The Parents and Children Together (PACT) IHBT Intern the ability to work around classes, job, or other responsibilities. Intern Experience Details: As the PACT IHBT Intern, you will provide the following services, including, but not limited to: Assist in providing model-driven assessments, individual and family counseling/psychotherapy, and case management services to youth and their families. Collaborate with community organizations, schools, health and social service professionals, the justice system, and other agencies involved with the client Participate in weekly individual supervision, group supervision and quarterly department trainings Other services necessary to the enrichment of the internship experience Location: Services are provided in the community. Travel is to be expected. Hours: Field hours are flexible. Evening work should be expected. Qualifications: This internship is open to second year Master's level students. Therefore, a Bachelor's Degree is required and you must be currently enrolled in a Masters level Social Work, Counseling, or Marriage and Family Therapy program. A SWT, CT or MFTT is also required. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner. Powered by JazzHR$29k-36k yearly est. 1d agoPharmacy Technician 1 - 580171
Actalent
Remote job
We are seeking a dedicated Pharmacy Technician to join our team. In this role, you will be responsible for tracking and triaging all coverage determination requests for prior authorizations and Medicare Part D recipients. Responsibilities Track and triage coverage determination requests submitted from providers to determine if a pharmacist review is required. Obtain verbal authorizations and request detailed clinical information from prescribers. Approve coverage determination requests based on defined criteria. Enter and document coverage determination request decisions into the PBM system and notify providers and/or members. Respond to client inquiries regarding authorization approvals and PBM online applications. Refer coverage determination requests for specialty drugs to delegated vendors or clients for processing. Contact providers for additional information to facilitate coverage determination reviews. Notify physicians, providers, and members of coverage determination request decisions. Essential Skills 1+ years of experience in retail, hospital, or mail order pharmacy. Current state Pharmacy Technician license. National Certification from Pharmacy Technician Certification Board (CPhT) preferred. Proficiency in data entry and customer service. Additional Skills & Qualifications * Experience with prior authorizations and pharmacy benefit management systems. * Strong communication skills for interacting with providers and clients. Work Environment The role requires working in a professional pharmacy setting, utilizing technology and equipment related to pharmacy operations. The environment is fast-paced, necessitating attention to detail and the ability to manage multiple tasks effectively. Job Type & Location This is a Contract position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 5, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.$19-20 hourly 3d agoParalegal
Njasap
Columbus, OH
The NJASAP Paralegal will support the union's legal and contract administration functions by assisting with administrative tasks specific to the minor dispute resolution process, supporting the Union's Contract Administration Team and conducting research related to collective bargaining agreements and labor law. This role works closely with the NJASAP Contract Administration Team, which is comprised of attorneys, consultants and compliance subject matter experts, who are tasked with ensuring compliance with negotiated agreements and protecting members' rights under those agreements. Key Responsibilities Provide legal and administrative support related to collective bargaining agreements (CBAs), including maintaining organized contract records. Track grievances, grievance appeals, arbitrations, and related timelines to ensure deadlines are met. Help prepare materials for grievance hearings, mediations and arbitration proceedings. Proofread correspondence, grievances, memoranda, settlement agreements and arbitration briefs. · Assist with coordinating information requests and responses, and discovery requests and responses Maintain current versions of all collective bargaining agreements, arbitration rulings and grievance settlement agreements Support NJASAP Contract Administrators in preparing proposals, exhibits, and supporting documents for collective bargaining. Communicate with members, company representatives, and outside counsel as directed. Maintain confidentiality and uphold the union's commitment to representing its members with integrity and professionalism. Qualifications Associate's or Bachelor's degree in Paralegal Studies, Legal Studies, Labor Relations, or a related field; paralegal certificate preferred. Minimum of 10 years of experience as a paralegal, preferably in labor, employment, or administrative law. Familiarity with collective bargaining agreements, grievance procedures, and labor relations principles. Strong research and writing skills, with the ability to summarize complex legal and contractual material clearly. Excellent organizational and time management skills with keen attention to detail. Proficiency with Microsoft Office Suite and case or document management systems. Ability to work both independently and collaboratively in a fast-paced environment. Commitment to the mission and values of organized labor. Work Environment Full-time position reporting to the NJASAP Executive Director May require occasional travel for training, hearings, arbitrations or other meetings. Full-time, in-office position.$34k-52k yearly est. 22h agoWorkers Compensation Indemnity Adjuster
Optech
Remote job
Why work with the OpTech family of companies? We are woman-owned, value your ideas, encourage your growth, and always have your back! When you work with us, you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! Job Title: Workers' Compensation Indemnity Specialist Terms: Direct Hire, FTE Role (Salaried + Benefits + Bonus) We are seeking an experienced Indemnity Claims Specialist to manage a complex workers' compensation desk with a strong emphasis on Kentucky, Indiana, Illinois, and Michigan lost-time and litigated claims. This role handles primarily indemnity and complex files, with limited medical-only exposure, and requires collaboration with internal leadership and external stakeholders to ensure high-quality, compliant claim outcomes. RESPONSIBILITIES: Manage a caseload of approximately 135 open indemnity and complex workers' compensation claims, including lost-time files Handle a desk that is at least 50% litigated, working closely with defense attorneys Demonstrate strong working knowledge of Kentucky & Indiana Workers' Compensation regulations and practices Apply Michigan and Illinois jurisdictional knowledge as required by assigned files Investigate claims, determine compensability, establish reserves, and manage ongoing exposure Coordinate medical care, wage loss benefits, and return-to-work efforts Communicate effectively with all stakeholders, including attorneys, injured workers, employers, carriers, and medical providers Utilize claims management systems to document activity, manage workflows, and meet service expectations Adhere to quality standards, production benchmarks, and client service level agreements (SLAs) Participate in internal reviews, audits, and performance evaluations Performance Measures Compliance with quality and accuracy standards Meeting production expectations for claim handling and resolution Adherence to client service level agreements (SLAs) Stakeholders External: Defense attorneys, injured workers, employers, clients, carriers, medical providers Internal: Supervisor, Manager, Account Manager QUALIFICATIONS: Experience & Knowledge 2-3 years of workers' compensation claims experience, with a strong focus on indemnity and lost-time claims Extensive Kentucky and Indiana workers' compensation experience required Illinois claims experience required Michigan experience preferred and may be eligible for additional consideration Prior experience handling litigated claims is required Licenses & Education Michigan, Indiana, and Kentucky Adjuster's License required Reciprocal licenses (Florida or Texas) accepted Illinois Experienced Examiner Certification Bachelor's degree or equivalent relevant work experience Technical Skills Proficiency in Microsoft Office (Teams, Outlook/Email, Word) Experience using CareMC claims system preferred (not required) Strong documentation, organization, and time-management skills OpTech/GTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$50k-66k yearly est. 3d agoSurety Client Executive
Epic Stores
Remote job
EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be remote with occasional travel to any our of EPIC offices. We will be considering candidates located within about one hour of driving distance to our offices: ********************************************* Position Summary: The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams. Key Responsibilities: Client Relationship Management: Serve as the primary contact for clients regarding surety needs. Build and maintain strong, trust-based relationships with clients. Advise clients on complex surety matters and bonding strategies. Surety Program Development: Understand clients' business operations and financials to tailor bonding solutions. Analyze financial statements, credit reports, and project histories to assess bonding capacity. Coordinate market selection and negotiate terms with surety carriers. Marketing & Business Development: Assist producers in soliciting new surety business. Develop leads through industry networking, internal referrals, and market research. Participate in formal presentations to client decision-makers. Carrier Relations: Maintain effective relationships with surety carriers. Stay informed on industry trends, regulations, and available products. Ensure compliance with underwriting standards and carrier expectations. Internal Collaboration: Work closely with producers, client executives, and support staff. Mentor junior team members and contribute to a collaborative work environment. Coordinate servicing efforts to ensure high-quality client support. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, preferred. Minimum of 10 years of experience in the surety or insurance industry is required. Strong understanding of surety products, underwriting principles, and financial analysis. Excellent communication, organizational, and problem-solving skills. Proficiency in Microsoft Office Suite; experience with Tinubu preferred. Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus. Competencies: Client-focused with a commitment to delivering exceptional service. Critical thinking and analytical skills. Professionalism and reliability. Ability to manage multiple priorities and meet deadlines. Strong interpersonal and negotiation skills. This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment.. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated. • For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf). • Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team. • Conducts marketing and new business development for employee's book of business. • Delegates office administrative work to appropriate staff and oversees tasks. Business Growth • Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business; • May have a production goal. Production goals are subject to periodic adjustment by the Company. Service • Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs; • Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; • Interface with clients, producers and other team members to develop a comprehensive customer service plan; • Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives; • Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage; • Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication; • Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate. Marketing • Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies; • Negotiate with carriers for best available premiums, commissions and coverage; • Conduct sales presentations as part of team; • Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments. Personal and Organizational Development • Set priorities and manage workflow for self to ensure all goals are met; • Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts; • Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records; • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company; • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance; • Enjoy active participation in community organizations; • Project a professional image in action and appearance. SUPERVISORY RESPONSIBILITIES: • None KEY COMPETENCIES: • Full knowledge of commercial lines of coverage and services; • Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects; • Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word, PowerPoint, Publisher & Excel; • Strong attention to detail and time management abilities; • Strong ability to multi-task and assign priority; • Ability to work effectively and efficiently both with and without direct supervision; • Ability to work effectively and efficiently in a team environment as well as independently; • Strong interpersonal communication skills, both written and oral EDUCATION and/or EXPERIENCE: • High school diploma or G.E.D. equivalent required. College degree or equivalent experience required; • Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts One year of direct supervisory experience required. • Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: State Property & Casualty License required; Valid Driver's License required. COMPENSATION: The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-LL1 #LI-Remote$150k-200k yearly Auto-Apply 13d agoNetSuite support manager
Newgen Business Solutions | Conventionsuite: Netsuite Erp Consultants | Event Technology Specialists
Remote job
NewGen Business Solutions is seeking an experienced NetSuite Support Manager for a US based remote position. In this role, you will lead and manage a team of NetSuite consultants, ensuring timely resolution of support cases and the delivery of exceptional customer experiences. You will oversee case assignments, track response times, monitor workloads, and ensure all customer needs are met efficiently. This role requires strong leadership, functional NetSuite expertise, and the ability to balance operational oversight with hands-on support as needed. Key Responsibilities • Manage a team of three to five NetSuite consultants, assigning work and balancing workloads across the support team • Oversee the handling of support cases, ensuring timely responses and effective resolution • Track case load, response times, and service metrics to maintain high customer satisfaction • Provide guidance and mentoring to consultants, helping them develop skills and deliver consistent results • Collaborate with clients to understand their challenges and ensure their issues are addressed promptly • Act as the escalation point for complex or high priority support cases • Implement, set up, and troubleshoot NetSuite modules or SuiteApps based on case requirements • Draft support scope and quote documents for larger or more complex cases • Produce clear documentation including Statements of Work, support reports, and client updates • Partner with internal teams to implement process improvements, optimize workflows, and ensure support operations align with business objectives • Deliver hands-on support and training to customers as needed • Ensure all clients are delighted with service delivery and maintain high satisfaction levels Additional Responsibilities • Monitor team performance and provide regular feedback and coaching • Participate in client meetings to review support progress, gather feedback, and identify opportunities for improvement • Maintain comprehensive records of support cases, workflows, and resolution steps • Develop and implement support best practices, workflows, and training materials • Foster a collaborative, high-performance culture within the support team Qualifications • Must be based in the United States and willing to work a Central Time schedule or as needed based on customer assignment • Minimum of five years of hands-on experience delivering NetSuite projects with a proven track record • At least one to two years experience as a Lead NetSuite Consultant or equivalent NetSuite Support Manager • Experience managing and mentoring a small team of consultants, ideally three to five people • Functional expertise in NetSuite financial modules including accounts payable, accounts receivable, general ledger, financial reporting, and budgeting • Strong understanding of NetSuite support operations, including case management, SLA tracking, and issue resolution • Solid accounting and finance knowledge with the ability to apply requirements to system configuration • Excellent communication skills and ability to produce professional documentation and client updates • Ability to work independently in a remote environment while effectively managing a team • Demonstrated commitment to customer satisfaction and continuous improvement Preferred Qualifications • Experience in the Events Services, Conventions, Venue Management, or related industries • MBA, CPA, or similar advanced business or finance credentials • Experience with system integrations including third party SuiteApps and data flows. •Experience with NetSuite Work flows, Advanced PDF creation, SuiteScript or related automation tools • Prior experience scoping, estimating, or supporting NetSuite implementations or enhancements$59k-102k yearly est. 1d agoEducator, Home-Based Family
Child Development
Remote job
JOB DESCRIPTION HOME-BASED FAMILY EDUCATOR Under the supervision of the home-based services supervisor, the family development educator shall be responsible to: 1. Conduct weekly home visits with families lasting a minimum of one and a half (1.5) hours to a maximum of two (2) hours per session. Develop and implement weekly lesson plans in partnership with parents. Provide comprehensive services to families as outlined in the Head Start Program Performance Standards. Meet all program-required screening and ongoing assessment timelines with regard to health, education, disability and mental health. Collect, screen, and track all medical examinations and immunizations, working with families to obtain health information and follow-up as needed. Each month, in collaboration with parents, provide two developmentally appropriate socializations and/or fieldtrips for 0-5 year-olds and families on assigned caseload and complete classroom health and safety assessment inspections. Provide case management and general counseling to assigned families to ensure provision of quality mental health, health, and social services, including services to high-risk pregnant women, expectant fathers, and their families. Maintain accurate documentation. Assess, document and maintain strength-based Family Partnership Plan while supporting parents in achieving their family goals. Participate in regular case conferencing sessions to discuss strengths, needs, and concerns of children and their families. Refer families to available community services and follow up referral to ensure needed services were obtained. Develop relationships with the community and community resources and monitor to ensure families receive necessary services in a timely manner. Participate in and attend all required meetings, training, workshops, conferences, and continuing education as required. Develop and implement activities for workshops and monthly family nights as described in parent involvement procedures. Distribute monthly parent meeting agendas and minutes. Jointly plan and implement a variety of activities for parent workshops and family nights, including planning and distributing agendas, preparing and translating minutes in English and Spanish. Monitor and track attendance of children in caseload and follow up on absences, providing support and guidance to families as necessary to ensure successful program enrollment. Complete program information report (PIR) data and notes into the Child Plus data program on an ongoing basis. Participate in regularly scheduled recruitment throughout Ventura County, including community events, health and human services agencies, and door-to-door residential contacts. Other duties as assigned. EMPLOYMENT STANDARDS Required Education and Experience: Minimum of a current state-awarded child development associate teacher permit ( renewed and maintained active as a condition of employment) or an associate degree in child or early childhood development, or *related field with equivalent child development coursework. Coursework must include child/human growth & development; child/family & community or child and family relations; programs/curriculum, and **six infant/toddler units. Minimum of two years' experience in a childcare program as a preschool or infant/toddler teacher or in a social service, community-based agency providing case management services. *Related fields are defined as: human development, liberal arts, psychology, sociology, home economics, nutrition, special education, general education, or health education. **If hired without the minimum six infant/toddler development units, continued education towards completing the required units within 18 months of hire will be required as a condition of employment. Preferred Criteria: Fluent bilingual (English/Spanish) skills. Knowledge and Abilities: Ability to effectively speak, read, and write in English. Must be able to maintain confidentiality. Sensitivity to multicultural beliefs and practices, and ability to relate to children, parents, and pregnant women. Sensitivity to the needs of low-income families. Ability to maintain accurate records. Working knowledge of computers and basic applications such as Word. Ability to work as a team member. Flexibility and ability to plan, supervise, and work independently in the implementation of the home-based program. Provide leadership and guidance to parents. Problem solving and organizational skills. Ability to speak before a group. Must have knowledge of various community resource agencies to support children and families for immediate or long-term assistance. Ability to drive vehicle and travel throughout Ventura County to conduct home visits, recruitment, and other related duties. Physical Abilities: Ability to effectively use hands and fingers to fill out r forms and use of computer keyboard and other office machines/equipment. Ability to walk and/or stand extensively throughout employment for ongoing outdoor recruitment and field trips. Safely drive company or personal vehicle as part of daily family visit activities. May occasionally walk on slippery or uneven surfaces. Ability to bend, squat, climb stairs, and sit on the floor for family visits and/or group socials. Ability to safely lift up to 25 lbs. Ability to carry, push, and pull rolling carts and/or cases with supplies. License or Other Requirements: Must have access to a dependable auto with minimum appropriate insurance coverage and possess a current valid California driver's license. Must hold Infant First Aid and CPR certificate and renew upon every expiration. Must submit to a job-pertinent, agency-paid, pre-employment physical examination, negative tuberculosis test, and criminal record background check. Employment is conditional pending satisfactory results of all required tests and background checks. Periodic physical examinations and TB clearances will be required if hired. Mandated reporter training required as part of employment.$39k-51k yearly est. Auto-Apply 19d agoEngineering Document Controls Manager
Circ
Remote job
Circ's flexible technology is powering the clean closet and helping the fashion industry make monumental strides toward a truly circular eco-economy. We've pioneered a technology that can recycle polycotton - what the majority of our clothes are made of - into reusable fibers. In essence: our process takes textile waste and turns it into materials that your most beloved fashion labels can use for tomorrow's clothes. Circ is a registered B Corp Company, named one of Fast Company's Most Innovative Companies and a finalist in the Earthshot Prize. We're unafraid to tackle the hardest challenges and we set ambitious goals that ensure our hard work will make the maximum impact. Overview Circ is seeking a diligent and efficient seasoned Engineering Document Controls Manager to support our project team. The candidate will be responsible for performing project documentation, organizing design meetings with internal and external stakeholders, maintaining project documents, performing administrative tasks, and conducting research to assist in the successful completion of our projects. The ideal candidate is highly organized, able to manage multiple priorities simultaneously, and has a keen eye for detail. This individual will oversee the proper filing and tracking of engineering activities and ensure all documentation complies with established quality management processes and standards. Ideal candidate location: France Alternative candidate locations: Belgium, Amsterdam, or London. Requirement: Excellent verbal and written communication skills in English. Nice to Have: Strong verbal and written communication skills in French. Key Responsibilities Set up and maintain the Project Document Control System (EDMS) supplied by the EPC Contractor, including live archives and storage of project information and documentation. Monitor the EPC Contractor's Schedule Monitoring System. Ensure all company documentation is properly filed (both hard copy and electronic), with up-to-date tracking logs. Assist the project team in searching and retrieving documents/information in the systems. Manage SharePoint/Teams folder structure and ensure adherence to requirements. Provide management tools such as Status Reports, Input Audit Reports, and other monitoring reports as required by the Project Director, Construction Manager, and QA/QC Manager. Audit site document control processes and folder structures. Manage and update the SPV Database and EPC Database. Monitor project progress and communicate updates to stakeholders. Maintain a comprehensive and accurate project files. Coordinate with project team members to ensure tasks are completed on schedule. Recommend process and productivity improvements. Administration Provide administrative support throughout bid development, submission, financial close, construction, and operations. Coordinate EPC and O&M interactions during the contract negotiation period. Collaborate with Head of Procurement and Technical Teams to support main equipment supplier activities. Project Trackers & Reporting Manage the Project Deliverables List and EDMS, including: Updating records. Following up with responsible personnel. Tracking timelines and deliverables. Qualifications Minimum of 5 years of experience in the Energy or Construction industry as a Document Controller. Proven experience with Electronic Document Management System (EDMS). Knowledge of document control processes, project documentation systems, and vendor interface management. Understanding of engineering documents and project approval processes. Experience with various filing systems. Strong communication and interpersonal skills. Proficiency with MS Office (Word, Excel, Outlook), Microsoft Teams, and SharePoint. Strong attention to detail and ability to work independently. Willingness to travel as needed. Highly organized, self-motivated, and able to manage multiple projects and priorities effectively. Excellent verbal and written communication skills in English (must-have). Strong verbal and written communication skills in French (nice-to-have). Experience with cloud technologies and proficiency in Microsoft tools preferred. Diversity, Equity, and Inclusion at Circ We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all team members can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process. We provide equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!$53k-88k yearly est. Auto-Apply 60d+ agoRemote Staff Attorney (ID# 4848)
TGC Search
Remote job
Staff Attorney - Nonprofit REMOTE 9AM - 5PM, 5 DAYS PER WEEK WITH ONSITE COURT VISITS IN BRONX, NY We are a mission-driven nonprofit dedicated to preventing homelessness and promoting housing stability for individuals and families at risk. Through direct legal services, community partnerships, and advocacy, we address the legal barriers that lead to housing insecurity. Position Summary The Staff Attorney provides direct legal representation and advocacy to low-income individuals and families facing housing instability. The role focuses on eviction defense, housing rights, and related civil legal matters, working closely with internal staff and community partners to deliver holistic, trauma-informed legal services. Key Responsibilities Represent clients in housing-related matters, including eviction defense, unlawful detainers, habitability issues, foreclosure prevention, and housing subsidy terminations. Advise and represent clients on public benefits and related civil legal issues impacting housing stability. Conduct client intake, case assessments, strategy development, and case management. Appear in court, administrative hearings, mediations, and negotiations. Collaborate with case managers, social service providers, and community partners. Lead or participate in legal clinics and know-your-rights presentations. Maintain accurate case records and reporting in compliance with program and grant requirements. Identify systemic issues and contribute to policy advocacy or impact efforts as appropriate. Qualifications Juris Doctor (JD) from an accredited law school. Admission to the state bar (or ability to obtain admission within a specified timeframe). Commitment to public interest law and serving low-income or marginalized communities. Experience or strong interest in housing law, eviction defense, or homelessness prevention. Strong legal research, writing, advocacy, and case management skills. Ability to work effectively with clients experiencing trauma and complex life circumstances. Preferred Qualifications Experience in legal aid, nonprofit, or public sector settings. Familiarity with housing subsidies and fair housing laws. Bilingual or multilingual skills relevant to the communities served. Compensation & Benefits Competitive nonprofit salary commensurate with experience. Benefits may include health coverage, retirement plan, paid time off, and professional development opportunities. Flexible or hybrid work arrangements may be available. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.$88k-150k yearly est. 1d agoOperations Specialist II - Sales (Remote Work from Home!)
Aldridge Pite LLP
Remote job
Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. Purpose The Operations Specialist II is a primarily remote position in the NY Foreclosure Department and is responsible for the review and management of all functions of pre and post-Sale. The Specialist will also correspond with clients and vendors related to all functions within the team, and maintaining up to date information in the firm's case management system and client systems. Specific Duties & Responsibilities Review files in the Sale milestone for readiness, scheduling and post-sale processing. Coordinate with the Court and Referee to secure Sale date. Review bids, prepare packages, secure publication and handle filings for Notice of Sale Ensure compliance in accordance with State and Firm guidelines. Timely and thoroughly updates case management/client system as files are worked and in regard to status. Responsibility to run SCRA/PACER checks as determined by firm and client requirements. Assist with other duties and special projects as needed and assigned by management. Job Requirements Bachelor's Degree Preferred Minimum 1-2 years of foreclosure experience; 2+ years preferred. Experience with New York Foreclosure preferred Basic knowledge of Microsoft Office (including Microsoft Excel) preferred, prior experience in foreclosure processing client systems preferred, previous law firm or loan processing experience preferred. Ability to type quickly and accurately, and proficiency with technology is a must. General Competencies Communications Writes and speaks effectively, using proper communication techniques for the situation; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; ask others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions. Able to express ideas and transmit information clearly in writing. Customer Service Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dependability Conscientious, responsible, and reliable with respect to work completion, schedules and deadlines, as well as attendance; demonstrates ability to adjust to changing job requirements and/or volume of work; uses resources, including time, effectively and efficiently; learns and uses technology and equipment to improve productivity. Initiative Identifies what needs to be done and takes action; keeps current with new work methods, skills, and technologies related to job/profess; willingly accepts additional assignments; takes appropriate action in face of obstacles; takes ownership for self-development and learning. Integrity and Ethics Demonstrates commitment to Bluegreen/Division/Department vision, mission and core values; participates in Bluegreen/Division/Department initiatives; takes action consistent with core values even when others don't; follows company/division/department policies, standards and procedures; follows through on commitments and agreements; holds self accountable for mistakes. Interpersonal Skills Develops and fosters professional relationships; builds rapport with others; approaches others about sensitive issues in non-threatening ways; listens to and acknowledges other ideas and concerns, even when holding a different opinion; regulates own emotions, thoughts and feelings. Is open to giving and receiving feedback. Job Knowledge Demonstrates knowledge of techniques, skills, equipment, procedures and materials applicable to their position. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills. Quality of Work Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work relative to the position. Quantity of Work Produces an appropriate quantity of work; does not get bogged down in unnecessary detail; able to manage multiple projects; able to determine project urgency in a meaningful and practical way; organizes and schedules people and or tasks. In addition to remote work for most positions, we offer a comprehensive benefit program including: Medical, Dental and Vision Plans with Prescription coverage Pet Insurance Company Paid Life and Disability Insurance plans 401K Retirement Savings Plan Flexible scheduling (within reason, depending on position) Generous PTO plan for all full-time employees Full equipment station at no cost for remote employees, including dual monitors Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing Wellness programs and employee discounts Learning and development training opportunities for both personal and professional growth And so much more! Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.$42k-69k yearly est. Auto-Apply 60d+ agoSenior Treasury Manager
Ecoatm | Gazelle
Remote job
(Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors About the role The Senior Treasury Manager oversees all aspects of the company's cash management and treasury operations, ensuring liquidity needs are met in the most efficient and effective manner. This role manages cash flow-including forecasting and kiosk reconciliation-maintains strong relationships with banking partners, and ensures compliance with credit agreements, treasury policies, and relevant regulations. Reporting directly to the CFO, the Senior Treasury Manager serves as a subject matter expert and strategic partner, advising cross-functional teams, supporting capital markets activity, and strengthening treasury governance and risk management practices. Key Responsibilities Liquidity & Borrowing Manage daily cash positions, liquidity, and credit facility borrowing to support company disbursements. Monitor operational cash flow volatility, deposits, and debt service costs. Develop and present short- and long-term cash forecasts to senior leadership. Payments, Controls & Governance Oversee execution and security controls for ACH, wire, and FX transactions. Maintain and enhance treasury policies, internal controls, and compliance with regulations and credit agreements. Ensure proper governance over cash, FX, debt, and related financial reporting. Risk Management Monitor financial risks, including interest rate, FX, and counterparty exposures. Recommend and execute hedging or risk mitigation strategies when appropriate. Capital Markets & Financing Provide analytical and execution support for financing transactions, refinancing, and capital structure initiatives. Support CFO with treasury input for lender communications, board materials, and investor presentations. Banking & Treasury Infrastructure Manage banking relationships, optimize banking architecture, and negotiate services and fees. Implement and maintain treasury management systems, ERP integrations, and online banking access/controls. Invest idle cash per investment policy to maximize returns while safeguarding liquidity. Cross-Functional Support Partner with Accounting, FP&A, and Tax on covenant compliance, debt reporting, and reconciliations (e.g., Excess Cash Flow). Provide treasury services to business units and employees, including cash vault and credit card programs. Technology & Process Automation Lead system implementations and enhancements to improve efficiency and data integrity. Drive automation of treasury workflows and reporting in partnership with IT. Leadership & Special Projects Provide direction to treasury staff or outsourced partners, fostering a culture of continuous improvement. Lead vendor relationships, including credit card processing partners. Contribute to special projects and ad hoc analyses as assigned. Education & Experience Bachelor's degree in Finance, Accounting, or related field required. 8+ years of experience in corporate treasury, cash management, or banking. CTP certification (or equivalent) strongly preferred. Demonstrated knowledge of treasury policies, credit agreements, and cash forecasting. Experience with treasury workstations, ERP integrations, and straight-through processing. Corporate credit management experience, including oversight of corporate card programs and related controls. Prior exposure to capital markets transactions or debt financing a plus. Knowledge, Skills & Abilities Excellent organizational and time-management skills. Strong communication and interpersonal abilities; able to influence across functions and with external partners. Proven ability to identify, assess, and mitigate financial risks. Skilled at building consensus and managing multiple stakeholder priorities. Advanced proficiency in Microsoft Excel and PowerPoint; strong data and presentation skills. Continuous improvement mindset with focus on automation, efficiency, and control. Location Remote Pay Range (How much might you earn in your base salary?) $135,000 - $145,000 This position is also be eligible for short-term and long-term incentives based on individual and company performance. Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.$135k-145k yearly Auto-Apply 60d+ agoUtilization Management Specialist
Logan h Ealth
Remote job
Bring Your Clinical Expertise to Logan Health's Utilization Management Team! Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Logan Health is searching for a fully remote Utilization Management Specialist to join our dedicated team! Our Utilization Management Specialists play a vital role in reviewing admissions across the Logan Health system to determine appropriate admission status. This position is ideal for an RN or Social Worker with strong acute care (hospital) experience, exceptional communication skills, and the confidence to collaborate with physicians, case management, and insurance partners. You'll make a direct impact on patient outcomes and resource management while working in a supportive, mission-driven environment. What we offer you! Four day work week! Affordable Medical Benefits package 401(k) with generous immediate employer match Logan Health Fitness Center Membership Discount! A supportive, mission-driven nursing culture focused on quality, compassion and person-centered care! Position/schedule highlights: Fully remote opportunity available only to Montana residents (candidates located outside of Montana will not be considered) Full-time, four 10-hour shifts per week Every third weekend (Saturday & Sunday) rotation Variable shifts - Morning shifts typically start around 7 a.m.; afternoon shifts begin around 10 a.m. Here's some of what you'll be doing: Review all daily inpatient and observation admissions across the Logan Health system Evaluate physician documentation and patient data to determine appropriate admission status Reassess patients throughout their stay to ensure continued criteria for level of care are met Collaborate with the physician UM Advisor, case management team, and insurance partners to facilitate authorizations and medical necessity reviews Assist with scheduling and coordinating peer-to-peer physician reviews Communicate with providers, nurses, and other stakeholders to ensure accurate documentation and smooth care transitions Identify and address any issues that could delay reviews or affect compliance Utilize electronic medical records efficiently to support documentation, review, and reporting Work independently while maintaining strong collaboration within the interdisciplinary team Who you are: You're detail-oriented, confident in your clinical judgment, and comfortable managing multiple priorities in a fast-paced environment. You bring experience in acute care and understand how to interpret documentation and regulations accurately. Strong computer literacy, analytical thinking, and professional communication are essential for success in this role. Don't miss this rare opportunity to be part of a team making a real impact! Qualifications: Minimum of one (1) of the following required: Current Montana RN License or a multi state compact license with authorization to practice nursing within the state of Montana Bachelor's or Master's degree in Social Work For RN applicants - Associate's degree required. Bachelor's degree preferred. Minimum of five (5) years' acute care hospital experience required. Prior experience as an inpatient utilization review nurse or UM specialist preferred. Knowledge in areas of: Medicare and Medicaid UM regulations, Medicare Inpatient Only List, RAC, QIO, MAC, and Denial Management preferred. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences Other Job Specific Duties: Coordinates and facilitates correct identification of patient status. Utilizes a validated criteria set and ensures hospitalized patients have the correct admission status. Completes short stay work queue reviews and tracks and trends results for reporting and education purposes. Identifies opportunities for process and system improvement and initiates and leads performance initiatives as indicated. Identifies and facilitates resolution of system process issues impeding UM functions. Identifies and resolves delays and obstacles as appropriate. Collaborates with appropriate stakeholders to answer clinical questions related to medical necessity and patient status. Performs concurrent and retrospective reviews as directed by assigned leadership. Assists with preparation of appeal letters for insurance denials, audit activities, and responds to payer inquiries in a professional manner. Interacts with appropriate stakeholders in a timely, positive manner to resolve UM and patient status issues. Seeks consultation from appropriate disciplines and/or departments as required to expedite care and facilitate timely and accurate documentation of patient status and clinical reviews. Refers UM issues to assigned leadership and/or appropriate stakeholder(s) in a timely manner and monitors until it is resolved. Participates in development, implementation, teaching, evaluation, and revision of departmental standards related to UM. Participate in the orientation of new department staff specific to UM. Documents UM, quality and risk concerns and refers to appropriate departments as applicable for follow up. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Shift: Variable (United States of America) Schedule: Full-time, 40 hours per week. Schedule is four 10-hour variable rotating shifts. Morning shifts begin typically at 7:00 a.m. and afternoon shifts begin around 10:00 a.m. Weekend shift (Saturday & Sunday) rotation every fourth week is also required. Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.$58k-96k yearly est. Auto-Apply 1d agoAI Content & Copywriting Internship
M365Connect
Remote job
AI Content & Copywriting Internship M365Consult About M365Consult At M365Consult, we're transforming how organizations in the DACH region (Germany, Austria, Switzerland) leverage Microsoft 365 technologies to drive business success. We are an expert IT consultancy specializing in Microsoft 365 consulting, advanced cybersecurity, compliance solutions, and AI-integrated management systems. Our clients range from financial institutions requiring robust security frameworks to educational organizations, healthcare providers, and industrial businesses seeking comprehensive digital transformation. To expand our brand presence and accelerate our reach across the DACH market, we're launching a remote internship for a motivated AI Content & Copywriting Internsomeone eager to learn how to create compelling content that speaks to both IT decision-makers evaluating Microsoft solutions and the technical professionals implementing them. What This Internship Is About This is not just about writingit's about building content systems. You'll learn how to plan, generate, and scale content using AI tools, collaborate with our consulting and technical teams, and develop processes that will power the content engine of a leading Microsoft-focused consultancy brand. You'll gain hands-on experience with industry-leading tools and be part of shaping M365Consult's voice across: Blog articles and thought leadership content LinkedIn and social media posts Lead magnets (whitepapers, case studies, slide decks) Client-facing emails and proposals Website content and landing pages AI-generated visual and video assets Technical documentation and solution briefs Most importantly, you'll be challenged to navigate independently, grow fast, and own your learning path. ️ Structure & Expectations Duration: 3-6 months (performance-based) Format: Self-paced internship (flexible hours, fully remote) Onboarding: You'll get access to our tools, resources, and team for initial orientation After onboarding: You'll be expected to drive your own progress and propose new content ideas Support: Light supervision, regular check-ins, and access to mentorsbut initiative is key ️ What You'll Get Hands-On With ChatGPT Pro, Jasper, SurferSEO, Gamma, SlidesAI, Midjourney, Canva, WordPress, and more AI prompt engineering for text, image, and video content Real-world content workflows: from manual creation to automation-ready processes Cross-functional collaboration with consultants, technical architects, and marketing teams A platform to build a portfolio of content across multiple formats and channels Topics You'll Explore For Clients (IT Leaders & Decision-Makers): How to choose the right Microsoft 365 solution for your industry Cybersecurity and compliance best practices for DACH organizations Digital transformation roadmaps: From strategy to implementation ROI of Microsoft 365 investments in finance, healthcare, and education Cloud migration strategies and risk management For Professionals (Microsoft Consultants & Architects): Career opportunities in the DACH Microsoft consulting market Building technical expertise in M365, Azure, and security solutions Certifications that matter for Microsoft professionals Remote consulting vs. on-site engagements in Germany, Austria, and Switzerland How to position yourself as a trusted Microsoft expert Who We're Looking For You don't need to be an AI content expert (yet). We're looking for: Strong fundamentals in writing, research, or tech/business topics Curious, self-motivated learners who love experimenting with tools Interest in Microsoft technologies, IT consulting, cybersecurity, or B2B marketing Comfortable working independently and building your own structure Excellent written English (German language skills are a strong plus) Bonus: Experience with Canva, LinkedIn, Notion, WordPress, or any AI tools Why This Internship Matters This is a real opportunity to transition into a full-time role in an AI-driven, remote-first consultancy that is innovating the Microsoft 365 space in the DACH region. If you can demonstrate value, organize content pipelines, and show that you learn fastyou can become a permanent team member. Learn fast. Think smart. Build with us. This is your chance to create the future of Microsoft consulting content. **#Internship #AIContentCreation #PromptEngineering #Microsoft365 #RemoteInternship #M365Consult #ContentMarketing #TechWriting #DigitalTransformation #DACHRegion #Clouonsulting$27k-37k yearly est. 60d+ agoClinical Revenue Cycle Educator
Wvumedicine
Remote job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. The Clinical Revenue Cycle Educator provides leadership, coordination, and delivery of training programs across clinical revenue cycle functions, including CDI, coding, denials and utilization review. This position is responsible for developing educational content, conducting training, facilitating feedback loops, and maintaining staff competency to ensure accuracy, compliance, and efficiency. The Educator plays a critical role in new provider onboarding, ongoing education, internal audits, and supporting enterprise initiatives that improve quality and financial performance. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Associate degree in Health Information Management, Nursing, another clinical/healthcare field. 2. Must Hold at Least One of the Following Certifications: Certified Coding Specialist (CCS) through American Health Information Management Association (AHIMA). Certified Clinical Documentation Specialist (CCDS) through Association of Clinical Documentation Integrity Specialists. Certified Documentation Improvement Practitioner (CDIP) through American Health Information Management Association (AHIMA). Health Care Quality and Management Certification (HCQM) through American Board of Quality Assurance and Utilization Review Physicians. Certified Professional in Utilization Management (CPUM) through American Board of Quality Assurance and Utilization Review Physicians. Accredited Case Manager (ACM) through American Case Management Association. Certified Case Manager (CCM) through Commission for Case Manager Certification. EXPERIENCE: 1. Five (5) years of experience in inpatient acute care coding, CDI, Denials, Utilization Review, or Appeals. 2. Five (5) years of RN experience in a nursing or clinical role. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's degree in health information management, Nursing, or a related clinical field. EXPERIENCE: 1. Seven (7) years in a hospital revenue cycle role with exposure to multiple functions (coding, CDI, UR). 2. Three (3) years of direct educator/trainer experience designing and delivering clinical or operational training programs 3. Hands-on experience with appeals, payer communication, and denial prevention strategies. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Design and lead systemwide CDI, coding, UR, and denial management training using data-driven curriculum, competency assessments, and audit outcomes to improve accuracy, compliance, and preventable denials. 2. Provide focused training on DRG/CPT updates, clinical criteria, and payer policies; support onboarding of new providers and hospitals with standardized documentation and utilization expectations. 3. Offer individualized, case-based support to staff and providers, addressing real-time documentation, coding, medical necessity, and appeals questions. 4. Develop concise tip sheets, payer grids, documentation guides, and workflow references that reflect current CMS and payer standards. 5. Equip providers with clear guidance on admission criteria, medical necessity documentation, peer-to-peer expectations, and high-risk payer issues. 7. Monitor query accuracy, status determinations, DRG shifts, downgrades, and overturned denials; ensure findings drive corrective education. 8. Review internal/external audits to identify documentation, coding, or utilization gaps; deliver targeted education based on root causes. 9. Develop a coordinated, enterprise-wide education roadmap aligned with regulatory updates, audit trends, and CRC strategic priorities. 10. Collaborate with UR/CDI/Denials/RI leaders to interpret payer rules and create targeted training that reduces preventable denials. 11. Use insights from ClinIntell, CloudMed, Solventum, and Epic reports to focus education on high-impact conditions, DRGs, and denial patterns. 12. Gather frontline feedback, translate operational challenges into education updates, and ensure consistent cross-facility communication. 13. Develop cross-functional education modules that reinforce LOS optimization, DRG integrity, denial prevention, and Epic workflow standardization. 14. Provide expert guidance to directors, physicians, and executives on documentation integrity, medical necessity, and denial mitigation. 15. Track completion, competency, audit scores, and denial trends to evaluate program impact and refine future education priorities. 16. Deliver concise, data-driven summaries of progress, gaps, and recommendations to CRC leadership and CFO councils. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Must be able to sit for long periods of time. 2. Must have visual and hearing acuity within the normal range. 3. Must have manual dexterity needed to operate computer and office equipment. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. 2. May be exposed to standard patient care environment. 3. Visual strain may be encountered in viewing computer screens, spreadsheets, and other written material. 4. May require travel. SKILLS & ABILILTIES: 1. Advanced knowledge of CDI, coding, UR, and revenue cycle operations. 2. Strong teaching, presentation, and facilitation skills. 3. Skilled in interpreting audit results and translating them into education. 4. Ability to work collaboratively across departments and communicate with physicians, nurses, coders, and revenue cycle staff. 5. Strong organizational and problem-solving skills. 6. Knowledge of Medicare/Medicaid regulations, payer policies, and the Two-Midnight Rule. 7. Strong understanding of denial management, CDI workflows, and HIM compliance. 8. Demonstrated ability to develop curriculum, lead training, and present complex concepts to diverse audiences (physicians, nurses, coders, revenue cycle staff). 9. Proficiency in Epic, 3M 360, ClinIntell, and revenue cycle analytics tools preferred. Excellent communication, facilitation, and change management skills. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 553 SYSTEM Utilization Review$53k-80k yearly est. Auto-Apply 7d agoChildren's Services Worker (Kinship Coordinator) (4617-12)
Hamilton County, Ohio
Remote job
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace. Highly Competitive Employee Benefits Package and Generous Paid Time Off 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! DEADLINE TO APPLY: Open Until Filled WORK LOCATION: Job & Family Services 222 E. Central Parkway Cincinnati, OH 45202 WORK HOURS: (Potential for Hybrid Remote Work Schedule) STARTING SALARY: $23.69 NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. Applicants for Children's Services positions cannot provide foster care for children in the custody of Hamilton County. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION): Bachelor's degree in human services-related field or Bachelor's degree in any field and has two (2) years' work experience in a human service-related occupation. * A bachelor's or master's in a human services-related field would be required within 5 years. Must possess a valid driver's license issued in the state of residency. Must have the use of an insured automobile. A criminal records check conducted by the Bureau of Criminal Identification and Investigation and the FBI is required. JOB DUTIES (SUMMARY): Provides child specific relative/non relative search efforts for a caseload of children in interim/temporary custody as part of out of short and long term home care placement options and concurrent planning; works with children, parents and other family members to identify relatives and other family and child connections; reviews entire case records and collaborates with other divisions within JFS to identify relatives and other family connections; works directly with the caseworker, child, biologic family (paternal and maternal), team members, known fictive kin, siblings, adopted siblings in the identification and assessment of appropriate kin.123 Conducts relative home studies in accordance with OAC rule and HCJFS policy; makes recommendations for approval based on assessment; completes timely assessment appropriate to urgency of need. Conducts needs assessment with family; develops plan of support in collaboration with kinship provider, caseworker and team and arranges or ensures necessary support and services are delivered in accordance with the caregiver and family needs; serves as an advocate and point of contact for the kin caregiver. Serves as kinship resource for casework staff; provides formal training and information regarding needs and available resources for kinship families; establishes relationships with community public and private stakeholders which includes community advocacy and outreach in support of kinship families. Completes reports as required; attends court and other meetings as necessary. Attends conferences and training. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment) Knowledge of: public relations; human relations; office practices and procedures; agency policies and procedures; government structure and process*; counseling; interviewing; social sciences (psychology, sociology, social work or related field; case management; child welfare practices and procedures. Ability to: define problems, collect data, establish facts and draw valid conclusions; understand manuals and verbal instructions technical in nature; gather, collate and classify information about data, people or things; prepare meaningful concise, and accurate reports; handle sensitive inquiries from and contacts with officials and general public; work cooperatively with other staff and supervision ESSENTIAL JOB FACTORS: Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver's license issued by the state of residency and required auto liability insurance. BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems: State Automated Child Welfare Information System (SACWIS) State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years Ohio Bureau of Criminal Identification Investigation (BCI) FBI National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee$23.7 hourly 60d+ ago
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