Medical Services jobs near me - 113 jobs

DirectHire Manages all functions associated with the administration of the University's benefit, compensation and occupational health and safety programs. Provides professional support to the Office of Human Resources. Essential Job Duties & Responsibilities: Benefit Administration Administers University benefit plans according to rules and regulations, including determining eligibility, monitoring and processing compliant benefit enrollment and termination for eligible employees, and approving eligible changes due to qualifying events Presents benefits information to new employees and serves as point of contact for benefit related questions Partners with the Director of Human Resources on the annual open enrollment process, including leading the annual programming for the self-service enrollment system, managing and monitoring enrollments, monitoring evidence of insurability for life and disability elections, and monitoring direct deposit set-up for employees with HSA elections Manages the compliance of employee enrollment in the University's 403b Retirement Savings Plan Supports departmental efforts towards the completion of the annual 403b Retirement Savings Plan audit Tracks and identifies ACA eligibility; process ACA 1094 and 1095 forms Responds to claims for unemployment compensation Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA Reconciles billing for employee benefits and processes reporting as needed Compensation Researching compensation trends and completes annual compensation surveys Evaluates University compensation policies Ensures that the pay practices comply with state and federal laws and regulations Occupational Health and Safety Handles all workers' compensation claims in a timely manner including investigating accidents, preparing reports for insurance carriers, maintaining OSHA logs, and completing annual reporting requirements Guides employees through the process to file Worker's Compensation claims and obtain medical services, as needed Partners with the Director of Human Resources to champion safety initiatives to promote safety and reduce injury rates Human Resource Development Participates in professional development and training Assists in organizational training and development efforts Serves on University committees as requested Other duties as assigned Qualifications: Two years' experience in HR and/or benefits administration Extensive knowledge of employee benefits and applicable laws Excellent written and verbal communication skills Excellent organizational and time management skills Proficiency in Microsoft Office Suite Higher education experience preferred Colleague system experience preferred The successful candidate will have a high level of integrity, ethics and professionalism and must have a strong service orientation The successful candidate must be self-motivated, willing and able take initiative, and able to work both independently and with a team Additional Information: This job description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Manager, Utilization Management (UM) Coordination, oversees non-clinical inpatient and pre-service operations under the direction of the Director of Utilization Management. This role provides leadership to UM Supervisors and their coordinator teams to ensure timely, accurate, and compliant processing of authorizations and referrals in accordance with CMS and organizational standards. The Manager drives operational efficiency, staff development, and process improvement while collaborating with internal departments to support continuity of care and overall service quality. Job Responsibilities: Provide operational leadership and direction to two Utilization Management Supervisors overseeing non-clinical coordinator teams supporting both Inpatient and Pre-Service workflows. Lead the teams meet established turnaround times (TATs), quality, and productivity standards for authorization processing, referral routing, and related UM functions. Oversee staffing allocation, scheduling, and workload balancing between inpatient and pre-service units to maintain consistent service levels. Conduct regular one-on-one meetings with supervisors to review performance metrics, workflow barriers, and staff development needs. Own the daily operations to ensure timely and accurate completion of authorizations, correspondence, and documentation in compliance with CMS, NCQA, and organizational standards. Identify process inefficiencies and implement corrective actions to improve turnaround, accuracy, and staff productivity. Lead root-cause analyses for escalated operational issues and coordinate corrective action plans. Responsible for all the accuracy of all UM workflows, systems, and reporting dashboards to support data-driven decision making. Oversee the development and delivery of training materials, competency assessments, and reference guides to promote consistent and compliant practices. Mentor Supervisors to build leadership capacity, coaching them on staff management, delegation, and performance improvement techniques. Drive onboarding, cross-training, and refresher sessions are regularly conducted to support staff versatility across inpatient and pre-service functions. Manage all team activities adhere to CMS and organizational policies related to Utilization Management, confidentiality, and member communication standards. Oversee internal audit reviews and collaborate with the Quality and Compliance teams to address findings and implement improvement plans. Direct that all letters and communications use approved templates and standardized language for UM determinations and continuity-of-care requirements. Participate in internal and external audits, Medical Services Committee meetings, and other regulatory reviews as required. Review and analyze key performance indicators (KPIs), including volume, turnaround time, accuracy, and productivity reports; present trends and improvement strategies to leadership. Support the preparation and submission of monthly UM reports, dashboard summaries, and Medical Services Committee deliverables. Leverage data to identify training needs, process gaps, and operational trends impacting service delivery or compliance. Serve as a liaison between UM, Case Management, Provider Relations, and Claims departments to streamline interdepartmental communication and issue resolution. Collaborate with network providers and internal teams to clarify authorization processes and ensure alignment with benefit and policy criteria. Participate in internal workgroups or initiatives to improve system functionality, workflow automation, and reporting enhancements. Assist with the development, implementation, and monitoring of UM-related initiatives and special projects (e.g., claims review process, continuity-of-care tracking, or performance optimization programs). Evaluate and revise UM policies and procedures to align with evolving regulatory standards and organizational goals. Support readiness activities for CMS audits and other accreditation requirements. Perform other related functions and special assignments as directed by senior leadership. Core Competencies: Leadership & Talent Development - Demonstrates the ability to lead through others by developing and empowering supervisors and staff. Fosters a culture of accountability, engagement, and continuous improvement within the UM department. Operational Management - Applies strong organizational and analytical skills to oversee workflow execution, resource allocation, and performance metrics across inpatient and pre-service teams. Regulatory & Compliance Expertise - Maintains in-depth knowledge of CMS regulatory standards, confidentiality requirements, and UM protocols to ensure full compliance and audit readiness. Analytical Thinking & Decision-Making - Uses data to identify trends, evaluate outcomes, and implement process improvements that enhance accuracy, turnaround times, and service quality. Communication & Collaboration - Communicates clearly across all organizational levels; partners effectively with Clinical Operations, Provider Relations, Case Management, and Claims to resolve issues and align priorities. Process Improvement & Innovation - Continuously evaluates operational workflows and implements efficiency strategies that support organizational goals and member satisfaction. Member & Service Orientation - Demonstrates commitment to delivering high-quality service, ensuring that UM processes support positive member experiences and continuity of care. Change Management - Adapts to evolving regulatory, system, and organizational needs while leading teams through process transitions and new initiatives effectively. Supervisory Responsibilities: Oversees assigned staff. Responsibilities include: recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and performance management. Job Requirements: Experience Required: Minimum (4) years of related experience in a managed care setting and a minimum (3) years of recent and related supervisory experience Education Required: Highschool Diploma or GED Required Preferred: Bachelor's Degree or higher Other: Strong knowledge of Medicare Managed Care Plans Proficient in Microsoft Word, Excel, and Outlook; advanced Excel skills preferred (pivot tables, formulas, data visualization, and reporting functions for performance tracking and analysis). Experience leading and sustaining process improvement initiatives within healthcare operations to enhance efficiency, compliance, and service quality. Communication and Interpersonal Skills - Excellent written and verbal communication skills; able to build and maintain collaborative relationships with diverse teams, including leadership, staff, and external partners. Analytical and Reasoning Skills - Strong analytical thinking with the ability to define problems, collect and interpret data, establish facts, draw valid conclusions, and develop actionable solutions. Problem-Solving and Organizational Skills - Demonstrated ability to prioritize multiple tasks, manage time effectively, and maintain accuracy in a fast-paced, dynamic environment. Data and Report Analysis - Ability to interpret, analyze, and present statistical and operational reports to support decision-making and performance monitoring. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $70,823.00 - $106,234.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! The GCCC Public Safety Senior Supervisor is responsible for assisting with the day-to-day functions of securing, directing, and promoting security and public safety on the campus of the Greater Columbus Convention Center. Public Safety Officers are assigned to greet guests as they arrive, check bags, perform visual checks of guests and materials, manage crowds, secure doors, monitor specific locations throughout the venue, and act as roving or posted security. As the “eyes and ears” of the venue, Public Safety Officers are expected to keep a close watch on the crowd and intervene in situations when appropriate. Public Safety Officers are on the “front line” of customer service and public safety and will experience the excitement and energy of the event and the satisfaction of interacting with the public. Assists in event related activities as required. ESSENTIAL FUNCTIONS Greets guests as they enter and leave the facilities. Answers questions, resolves complaints, and gives directions. Enforces venue policies and procedures. Reports suspicious activity and violations of campus policy. Responds to guest conflicts, medical situations, and other incidents. Provides crowd management and assists with crowd movement. Secures locations and prohibits access to unauthorized individuals. Challenges unauthorized personnel in restricted areas. Follows established code of conduct and safety procedures. Provides exceptional service to all patrons. Performs regular and routine security rounds of the campus (noting and correcting unsafe or unsecure conditions) and takes immediate action to correct conditions as needed. Completes detailed reports on activity during shift. Completes Written Incident reports. Verify reports are completed. Inputs door schedule into magnetic door lock program. Directs visitors, deliveries and related personnel to proper areas. Notifies related departments of visitor/delivery arrival/departure. Operates and monitors computerized fire alarm system and surveillance camera. Operates company vehicle to transport employees or patrons around campus. Takes appropriate action in the event of an emergency. Maintains daily shift schedules and posts. Assigns shift duties to Public Safety Officer/Public Safety Event Staff. Supervises Public Safety Officer and Public Safety Event Staff. Reports incidents to Public Safety Management for follow-up. Maintains a proactive and positive attitude. Provide superior customer service. Ensures that their direct reports are continually providing superior customer service. Attends campus meetings in the absence of Public Safety Management. Always in uniform while on duty. Uniform will be clean, pressed, and presentable to the public. Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet - i.e., smiling, saying “Good Day” or helping when needed. Must feel comfortable when around large groups or speaking to a guest as needed. Understands the importance of providing customer service and in understanding of “The Magic is in the Details.” All other duties and responsibilities as assigned. JOB REQUIREMENTS: (Some may not be required, but preferred) Surveillance (CCTV) skills preferred but not required. Working knowledge of security and public safety functions Customer service techniques Fire alarm system Basic knowledge of Microsoft Office applications Must be able to use a Two-Way radio. Must be able to keep information confidential. Valid State driver's License with no more than 4 points Must be able to pass pre-employment background check, as well as random drug screens during employment. Must be able to program keycards and maglock schedules. Must be proficient in English reading, writing and speaking. Required upon hire or within 120 days of hire if not certified. NIMS ICS 100 NIMS ICS 200 NIMS ICS 700 NIMS ICS 800 NIMS ICS 15 CPR, First Aid, AED (maintain through employment) EXPERIENCE: a minimum of two years of public safety/security background. Preferred by not required, experience in law enforcement, military, fire, or emergency medical service background would be ideal. SKILLS/APTITUDES: Must possess oral and written communication skills and be able to follow instructions; able to qualify under existing state security guidelines; physical ability to walk, climb steps, stand/walk for up to 8 hours. Must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds; attention to detail; conflict resolution skills preferred. WORKING CONDITIONS: May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations. TO APPLY: To apply, please visit: ************************************** Legends Global - Greater Columbus Convention Center 400 N High Street Columbus, Ohio 43125 FAX: ************ Applicants that need reasonable accommodations to complete the application process may contact ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

MRI Technologist Radiologic Technologist Part Time For 45 years Shared Medical Services has been building on our strong foundation with our team of 500 industry professionals who are deeply committed to our patients We have achieved long lasting success through our commitment to innovation delivering unmatched patient care and our experienced and professional team SMS continues to be a well respected trusted and proven provider of specialized medical imaging solutions As an employee owned company YOU MATTER We are currently seeking an MRI Technologist to join our team This position offers a unique change of scenery by means of working on a state of the art mobile scanner and ability to meet new people from various facilities Become a difference maker in your community and join our Shared Medical Services ONETEAM Anticipated Schedule 1 2 days per week Friday Sunday Day shift no nights or call Responsibilities You will competently perform MRI imaging procedures in accordance with accepted standards of practice including administering contrast agents under the guidance and approval of the site Radiologist You will review and complete patient screening forms and properly explain the procedure to the patient You must maintain excellent patient care comfort safety and confidentiality in addition to maintaining your technical competency through continuing education Qualifications ARRT R or ARMRIT registered ARRT MR registered preferred You will need to produce quality special imaging with limited supervision and you must be able to interact in a responsible professional and ethical manner Successfully pass a pre employment post offer background check urine drug screen and physical Benefits Paid drive time and mileage reimbursement if applicable Retirement Plans 401k and Employee Stock Ownership Plan ESOP Inquire about other positions available in multi state locations CLEAN COMMITMENT Shared Medical Services has standard practices for a clean mobile environment and infection control policies and procedures for all patients EVERY PATIENT EVERY DAY SHARED MEDICAL SERVICES 209 Limestone Pass Cottage Grove WI An Employee Owned Company Equal OpportunityAffirmative Action Employer

Job Description RiseWell Community Services is seeking a Full-Time Senior Counselor to join the Apartment Treatment Residential Program RiseWell's Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. In this role, you work remotely providing assistance to Program Supervisor in managing the daily operations of a scattered-site licensed residential program providing transitional housing and restorative services to people with psychiatric disabilities. QUALIFICATIONS: BA in Human Services with one year experience working with persons with psychiatric disabilities or a High School Diploma with 5 years' experience. Knowledge of residential services, evidence based practices and psychiatric rehabilitation practice. Clean valid NYS Driver's License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. If you are passionate about making a difference in the lives of others and want to be part of a dedicated team at RiseWell Community Services, we invite you to apply today. BENEFITS INCLUDE: Comprehensive Medical/Dental/Vision Retirement 401K Savings Plan with Employer Match Generous Paid Time Off for Full-time and Eligible Part-Time Employees 13 paid Holidays for Full-time and Eligible Part-Time Employees Long and Short Term Disability Life Insurance Employee Assistance Program CALM App Subscription Flexible Work Schedules Career Growth & Promotional Opportunities Comprehensive Paid Training Supplemental Accident, Illness, and Hospitalization Insurance Supplemental Pet Insurance Encouragement for Educational Professional Advancement Employee Perks & Discounts on Broadway shows, theme parks, and other attractions Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children's care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children For more information about RiseWell Community Services, please visit our website *************************

Benefits: * 401(k) * Health insurance * Opportunity for advancement American Family Care (AFC) is one the largest urgent care network in the U.S. providing services seven days a week on a walk-in basis at over 400 center locations. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Position Summary The Director of Credentialing is responsible for leading, managing, and enhancing the organization's credentialing, privileging, provider enrollment, and payer enrollment operations across all clinics and care delivery sites. This role ensures full compliance with regulatory, accreditation, and payer requirements while driving operational excellence, process innovation, and a positive provider experience. The Director oversees credentialing staff, manages key external vendor relationships, maintains exceptional standards of accuracy and timeliness, and serves as the organization's primary expert on credentialing policies, workflows, and industry standards. While this position is remote, priority consideration will be given to applicants located in the Denver, CO area. Key Responsibilities Leadership and Management * Provide strategic leadership for all credentialing, recredentialing, privileging, and provider enrollment activities. * Build, lead, and mentor a high-performing credentialing team with appropriate staffing, training, accountability, and performance management. * Develop and implement departmental goals, SOPs, KPIs, and quality assurance measures. * Facilitate training, ongoing education, and change management as credentialing systems and requirements evolve. Credentialing and Privileging Operations * Oversee verification of licensure, education, training, certifications, work history, malpractice coverage, and professional references. * Establish proactive workflows for managing all expirable items, including license, certification, and insurance renewals. * Ensure accurate management of provider files, credentialing data, and documentation within credentialing software platforms. * Direct the privileging process in collaboration with medical leadership, department chiefs, and compliance teams. * Provide credentialing support for committee meetings, audits, board reviews, and documentation needs. Regulatory Compliance * Ensure compliance with all federal, state, and local regulatory bodies including CMS, The Joint Commission, NCQA, URAC, and commercial payer standards. * Maintain up-to-date knowledge of regulatory changes and lead revisions to policies, procedures, and workflows accordingly. * Conduct and oversee internal audits to ensure readiness for accreditation surveys and external reviews. Provider Enrollment * Oversee timely and accurate submission of enrollment applications with Medicare, Medicaid, and commercial payers. * Track and manage enrollments, revalidations, payer updates, and expirables to prevent reimbursement delays or claim denials. * Partner with Revenue Cycle and Managed Care to resolve enrollment-related claim issues and streamline payer setup workflows. Vendor Relationship Management * Manage external credentialing and verification vendors, ensuring high performance, compliance, service quality, and contractual adherence. * Evaluate vendor capabilities, negotiate service agreements, monitor KPIs, and drive accountability for accuracy and turnaround times. * Lead transitions, implementations, or optimization projects involving outsourced credentialing or enrollment partners. Process Improvement and Technology * Continuously evaluate and enhance credentialing workflows to reduce turnaround times, improve accuracy, and support scalability. * Lead implementation or optimization of credentialing software, automation tools, and data-management technologies. * Develop and oversee dashboard reporting for KPIs, productivity, turnaround time, expirables, enrollment status, and quality metrics. * Collaborate with IT, Managed Care, Compliance, and Operations on cross-functional systems and technology initiatives. Relationship and Communication Management * Serve as the primary organizational contact for providers, clinical leaders, health plans, and regulatory bodies regarding credentialing matters. * Promote a provider-centric experience through timely communication, streamlined processes, and exceptional service standards. * Collaborate with HR, Legal, Compliance, Managed Care, and Clinical Operations on onboarding and cross-functional initiatives. * Deliver clear, concise presentations to executive leadership, including reporting on credentialing performance, risks, and mitigation strategies. * Prepare and present executive-ready materials including slide decks, dashboards, and credentialing summaries for operational and leadership reviews. Qualifications Required * Bachelor's degree in healthcare administration, business, or related field. * 7 or more years of credentialing experience in a healthcare organization, MSO, medical group, ASC, hospital, or health plan. * 3 or more years of leadership or management experience. * Strong working knowledge of CMS, Joint Commission, NCQA, URAC, and payer credentialing and enrollment requirements. * Proficiency with credentialing software systems, provider databases, and digital document management. Preferred * Master's degree in healthcare administration, business administration, or related field. * Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM). * Experience in multi-site or multi-state healthcare delivery organizations, or MSOs. * Experience implementing credentialing software or leading large-scale credentialing process redesign. Key Competencies * Exceptional attention to detail and commitment to data accuracy * Strong analytical, organizational, and project management abilities * Excellent written, verbal, and presentation development skills * Ability to lead teams through change and build scalable credentialing infrastructure * High integrity, discretion, and commitment to confidentiality * Ability to work cross-functionally and influence without formal authority * Strong relationship management and customer service orientation This is a remote position. Compensation: $115,000.00 - $130,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

CS Medical Job Title: Field Service Technician The CS Medical Field Service Technician, reporting directly to the CS Medical Service Manager, is a Service employee within the CS Medical Service Department based upon (including, but not specific to) applicable education, continuing education/industry professional certification(s), and years of experience within a technical service environment. The Field Service Technician acts as a point of contact for the Service Department's technical issues and service (repair) work related to applicable internal and external (customer-owned) equipment. These technical issues and service (repair) work occur, and are processed via telephonic, email, fax, remote-work location, and in person methods. Essential Tasks, Duties, and Responsibilities: Performs installation and verification of external (customer-owned) equipment at medical entities (remote-work locations) within the United States. Receives and resolves external customer generated telephonic, e-mail, fax and in-person technical and service (repair) issues/complaints related to external (customer-owned) equipment. Creates Service documents, coordinates the inter-departmental use-of, and files accordingly in the Service Department's central repository. Maintains accountability of and accurate inventories for CS Medical-Owned equipment and spare parts. Assists in the attainment of a high level of customer feedback, complies with quality standards, and executes Service plans. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications High-School diploma or equivalent One to three years related experience in a medical device environment or equivalent Strong verbal, interpersonal, and oral communication skills with effective writing and graphical skills High level of computer proficiency including MS Office Suite, Word, Excel and ERP business systems applications High level of customer service and satisfaction skills Willing to travel by air, train, or automobile anywhere in the USA A valid driver's license with a good driving record Attention to detail a must Preferred Qualifications Associates Degree in related field or equivalent Location This position will be based at our Creedmoor, NC headquarters. Terms of Employment This is a full-time, non-exempt, hourly position. Hours The general hours shall be Monday - Friday, 8:00am to 5:00pm with an hour break for lunch. These hours will vary depending on phone coverage and travel schedule. Work Environment While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to a variety of extreme conditions. Work is regularly performed in a combination of office, hospital operating room, central services, cleanroom, and warehouse environments. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, stand, and/or walk. The employee is occasionally required to climb, stoop, kneel, crouch or crawl, and reach with arms or hands. The employee must occasionally lift, carry, push or pull up to 110 pounds. Travel Requires approximately 75% travel. Benefits Compensation package includes health insurance, dental insurance, vision insurance, life insurance and Teladoc following an introductory period. Also, a 401K plan with employer contribution is offered. The Company offers paid time off and paid holidays. Employees must be authorized to work lawfully for any employer in the United States. CS Medical prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

Kadiak, LLC, a Koniag Government Services company **,** is seeking a Health IT Analyst to support Kadiak and our government customer. This is a remote opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Health IT Analyst supports the development, implementation, and maintenance of the Indian Health Service (IHS) Modernized Electronic Health Record (EHR) system. This position combines program and project management capabilities with Oracle Health Cerner Millennium and PharmNet build and design expertise to ensure the successful design, configuration, and optimization of EHR solutions across assigned IHS clinical and/or business domains. The analyst serves as a subject matter expert on Cerner solutions-particularly PharmNet, ensuring alignment with best practices, regulatory standards, and clinical safety requirements. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Serve as a subject matter expert in Cerner Millennium and PharmNet applications, including build, design, and configuration of medication management workflows. + Provide advisement on best practices for configuration and build across one or more Oracle Health solutions, ensuring consistency with vendor recommendations and IHS standards (required). + Collaborate with clinical and pharmacy stakeholders to design and validate medication workflows, formulary configurations, orderable items, and medication safety parameters. + Evaluate configuration decisions for impact on system maintenance, data integrity, interoperability, clinical safety, regulatory compliance, and reporting requirements. + Partner effectively with IHS clinical and business end users to support efficient and informed decision-making related to EHR functionality and usability. + Collaborate with the Product Management Team and EHR Vendor Teams (Oracle Health) to promote alignment with vendor-defined best practices for system build, workflow, and data management. + Participate in system testing, validation, and deployment activities, including change control and release readiness processes. + Participate in special projects and continuous improvement initiatives as assigned. **Qualifications:** + Advanced expertise in Oracle Health Cerner Millennium, with emphasis on PharmNet design, build, and maintenance (required). + Experience configuring Cerner modules such as PharmNet, PowerChart, FirstNet, and/or Discern Reporting preferred. + Proven ability to manage complex build tasks, configuration documentation, and cross-team collaboration in a fast-paced implementation environment. + Strong understanding of clinical and pharmacy workflows, including medication management, CPOE, and formulary control. + Demonstrated experience with Electronic Health Record (EHR) or Electronic Medical Record (EMR) systems. + Completion of at least one full life-cycle Oracle Health (Cerner) EHR implementation (two or more preferred). + Proficiency in workflow development, design documentation, and validation procedures. + Healthcare clinical and/or business functional experience preferred. + Proficiency in Microsoft Office 365 applications, including Teams, SharePoint, Excel, Word, PowerPoint, and Visio. + Experience participating in system testing, build validation, and end-user training support. + Preferred experience across domains such as Ambulatory, Inpatient, Behavioral Health, Pharmacy, and/or Data Analytics. **Education and Experience:** + Bachelor's or Master's degree (or higher) in Health Informatics, Computer Science, Public Health, Pharmacy, or a related clinical/business discipline (recommended). + Minimum of 3 years of relevant healthcare experience in an EHR build, configuration, or clinical systems analyst role, including direct PharmNet design/build experience. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _******************* **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Medical Services** **Job Function** **Health Data Analyst** **Pay Type** **Salary**

Company OverviewIF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE.At SafeSplash, we believe swimming is a life skill . Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!Lifeguard Job Description Reports to: Aquatics Supervisor/Assistant General ManagerDescription:The lifeguard is responsible for ensuring the safety of patrons and students in and around the pool area and preventing and responding to emergencies.Essential Duties and Responsibilities (including but not limited to): Maintain constant surveillance of patrons in the pool area; act immediately and appropriately to secure safety of customers in the event of an emergency. Provide emergency care and treatment as required until the arrival of emergency medical services. Prepare and maintain appropriate incident reports. Present professional appearance and attitude at all times, and maintain a high standard of customer service. Perform various duties as directed to maintain a clean and safe facility. Make sure the pool area is always properly supervised and attended in accordance to American Red Cross standards. Other Duties: Perform other duties as assigned.Position Qualifications and Requirements: Keep and maintain Red Cross Lifeguard certification, Red Cross CPR/AED certification for adult, infant and swimmer. Must be able to successfully complete all lifeguarding pre-requisites to American Red Cross standards. Must be able to lift, push and pull up to 75lbs. Hours: 3-30 hours per week Compensation: Commensurate with experience and skills Benefits/Perks (may vary by location): Great Pay Flexible Schedules Work/Life Balance Compensation: $12.00 - $14.00 per hour IF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE. We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we're instilling a sense of pride and confidence in kids every day. Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water! Company Website: ****************** and **************** This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.

Registered Nurse (RN) | Medical-Surgical Location: Columbus, OH Agency: Coast Medical Service Pay: $2,287 per week Shift Information: Rotating - 3 days x 12 hours Contract Duration: 13 Weeks Start Date: 1/12/2026 TravelNurseSource is working with Coast Medical Service to find a qualified Med/Surg RN in Columbus, Ohio, 43210! Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you! About Coast Medical Service Coast Medical Service is a Joint Commission certified healthcare staffing agency focused on per diem and travel nursing opportunities nationwide. Established in 1979, we are guided by our commitment to providing quality service to make it easier for healthcare providers to focus on patients. Our team works feverishly to foster a work environment where each individual is deeply valued, highly respected and given every opportunity for personal, professional and financial growth. At Coast Medical Service, we are fanatical about improving the quality of healthcare and connecting like-minded nurses with top-class facilities. We really listen and treat all our staff like family because, well, they are! As a result, Coast has grown 20x in the last 6 years and was included on the Inc. 5000 list of fastest growing private companies in America, as well as the Los Angeles Business Journal Top 100 fastest growing companies in LA. 28978078EXPPLAT

Are you passionate about helping people navigate their healthcare journey? Do you thrive in a dynamic environment where you can make a real difference? Join our team as a Care Coordinator and be part of a mission-driven organization dedicated to improving patient outcomes and providing exceptional care. About Us: Honeydew is transforming skincare by making it accessible and affordable for everyone. Our team is dedicated to providing compassionate, personalized care to help patients achieve their skin health goals. We're seeking a highly organized and empathetic Care Coordinator to join our team and be a vital part of our mission. Job Description: As a Care Coordinator, you'll play a critical role in ensuring our patients receive the support and guidance they need throughout their skincare journey. This full-time, fully remote role focuses on patient communication, coordinating care, and managing essential administrative tasks to provide a seamless experience. Responsibilities: Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans. Answer patient inquiries related to appointments, medical services, and treatment options with empathy and professionalism. Coordinate and schedule appointments, follow-ups, and referrals between patients and healthcare providers. Ensure that all patient information and communications are accurately documented in our healthcare system. Act as a liaison between patients, insurance providers, and medical teams to facilitate seamless care delivery. Collaborate with healthcare professionals to develop personalized care plans for patients. Continuously monitor patient progress and provide ongoing support, addressing any concerns or obstacles that arise. Qualifications: Previous experience in a healthcare setting, preferably in a care coordination, patient support, or administrative role. Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly. Strong organizational skills and attention to detail to manage multiple tasks and priorities. Proficiency in using healthcare management software or similar systems. Ability to work independently and as part of a multidisciplinary team. A positive attitude, empathy, and a genuine passion for helping others. Benefits: • Flexible and remote schedule. • Opportunity to make a meaningful impact on patients' lives. • Join a mission-driven, innovative team dedicated to revolutionizing skincare. Pay: $15.00 per hour

HOW YOU'LL MAKE AN IMPACT As a Sustainable Sites Specialist you'll have the opportunity to make a meaningful impact by helping advance the goals of U.S. Green Building Council (USGBC) and its Technical Development Team . In this role, you'll take ownership of sustainable sites , driving key initiatives such as leading future rating system development with an emphasis on the vital relationships among ecosystems, buildings, and communities. You'll be involved in the development and implementation of an integrated strategy, managing the technical development of site-focused aspects of USGBC products - including LEED and SITES - and fostering innovative thinking about the future of sustainable site practices in alignment with our mission and strategic goals. You'll report to the Director, Location & Land Use and be part of a highly collaborative and matrixed team environment where your contributions will help shape impactful outcomes. You'll work closely with teams like Technical Development, Education, and Market Transformation and Development and may regularly partner with Technical Customer Service to resolve questions regarding the interpretation of sustainable site related rating system language . Key Responsibilities Lead and develop the technical content for site sustainability topics across all rating systems including LEED and SITES, ensuring alignment with USGBC's strategic goals and best practices. Provide expertise in key technical areas, such as ecological conservation and restoration, green infrastructure and stormwater management, sustainable landscaping, heat island reduction, resilient site design, biodiversity, and human health and well-being, to support the development of rating systems and supporting materials. Collaborate with USGBC staff and volunteers to co-develop credits, integrating sustainable site concepts across various rating systems. Develop expertise in emerging site-related sustainability topics to keep USGBC at the forefront of impactful green building practices. Engage with global external experts to enhance the development of technical tools and resources supporting rating system development and adoption related to sustainable sites. Facilitate public speaking engagements and create technical content for presentations, effectively communicating LEED technical information on sustainable sites to diverse audiences. Respond to inquiries from external parties, ensuring accurate and timely delivery of information regarding technical development and LEED credit related to sustainable sites. Monitor trends in site sustainability and technology to drive innovative strategies and inform new development approaches. REQUIRED QUALIFICATIONS Experience 4+ years of experience , with 7+ years preferred years of work experience working in the areas of the built environment and/or sustainability sectors, with a focus on areas such as landscape architecture, ecology, environmental science/policy, land use planning, or related fields. Broad and specialized knowledge of sustainable site development, resilience, ecosystem restoration, and green infrastructure projects is highly desirable. General knowledge of the LEED rating systems, including LEED Commercial and LEED for Cities and Communities. Experience with SITES is also highly desirable but not required. General understanding of high-performance green building/community design, construction, and operations. Education Bachelor's degree in landscape architecture, ecology, environmental science/policy, land use planning, or a related field is required Advanced degree preferred Technology/System(s) Proficiency with Microsoft Office required Proficiency with Salesforce and Smartsheet preferred but not required Skills Excellent analytical thinking and problem-solving skills, as well as a strong understanding of the level of research and breadth of perspective needed to develop an acceptable solution to technical issues Ability to multi-task, manage competing priorities, and thrive in a fast-paced, dynamic work environment Strong organizational and project management skills Ability to establish and maintain strong interpersonal relationships with a diverse array of individuals and constituents Outstanding communication and interpersonal skills. Ability to think strategically and translate organizational goals into technical strategies. Commitment to USGBC mission Language English ABOUT OUR TOTAL REWARDS PACKAGE Salary Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range. Benefits We offer you: Competitive compensation 401(k) with employer matching Professional development reimbursement We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year's 6 weeks paid renewal leave after 7 years of continuous service LOGISTICS Location: Remote in the U.S. Work Schedule: Monday to Friday from 9:00 a.m.-5:30 p.m. in the team member's local time zone, with occasional meetings scheduled in Eastern Time. Travel %: 5% for occasional conferences, speaking events, and team retreats EEO STATEMENT The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. ABOUT US U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED-the world's most widely used green building rating system- and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity. Green Business Certification Inc. (GBCI) is the world's leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, WELL, EDGE, PEER, PERFORM, SITES, TRUE Zero Waste, and IREE. We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development. Our Global Impact Over 120,000 LEED-certified commercial projects worldwide Millions of square feet of certified healthy, efficient, low-carbon space Recognition in 180+ countries for innovation in green building and business practices Why Join Us At USGBC and GBCI, you'll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: A purpose-driven, inclusive culture Opportunities to grow your career and take ownership of meaningful work A chance to make a measurable impact on global sustainability efforts We're seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment. Meet Our Leaders and Learn More about our Mission: U.S. Green Building Council Leaders Green Business Certification Inc Leaders Culture and Values Statement Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $33.59 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8am-4:30p Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5479 Financial Clearance PAC Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Responsible for assessing and verifying patient information for scheduled for medical services. This requires verification of patient's demographic, financial and insurance information. Collects co-pays, deductibles, coinsurances, and down payments. Provides estimates for services when appropriate. Receives and processes patient financial liability payments for current and past balances. The focus is to collect patient liabilities prior to service and to resolve any insurance and financial issues prior to services being rendered. Reschedules appointments when appropriate under the guidance of department leader. This position is the front line for customer service, pre-registration and access to care for scheduled services. I. Major Responsibilities: 1. Initiates contact with insurance companies to obtain eligibility, gather accurate patient billing information, and performs collections with outstanding accounts receivable. 2. Accurately estimates the patient financial liability (copayments, deductibles, coinsurances, deposits, etc. via obtaining accurate demographic and financial information). Answers patient inquiries regarding their liability and able to explain the variables involved. 3. Receives and processes patient payments. 4. Ensures pre-certification authorization and or referral is in placement prior to service being rendered. 5. Appropriately referring patients to Financial Counselors or Business Office dependent on need of patient. 6. Reschedules appointments when requested by patient or, under advisement of department leader, when due to financial circumstances appointment requires postponement. 7. Enters clear, concise notes concerning financial clearance status in system based on communications. 8. Demonstrate knowledge and understanding of all job-related policies and procedures and adheres to and consistently applies the Financial Clearance Policy in all patient cases. 9. Assesses gaps in patient coverage to determine patient financial exposure prior to rendering service. 10. Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. 11. Performs other duties as assigned, or directed, to ensure smooth operation of the department/unit. II. Position Qualifications: License/Certification/Education: Required: 1. Minimum High School Diploma, or G.E.D., business concentration preferred. Preferred: 1. Associate degree, or higher, preferred. Experience/Skills: Required: 1. Four plus (4+) years of experience within a business office setting, hospital revenue cycle preferred, Physician office or collection agency. 2. Prior experience in a healthcare environment required. Preferred: 1. Working knowledge of personal computers and business office applications preferred. 2. Familiarity with hospital computer systems is a plus. 3. Knowledge of third party collections and reimbursement preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: On-the-job time is spent in the following physical activities: 1. Stand - 1/3 2. Walk - 1/3 3. Sit - 2/3 4. Talk or hear - 2/3 5. Uses hands to finger, handle or feel - 2/3 This job requires that weight be lifted, or force be exerted: 1. Up to 10 pounds - 1/3 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Assists patients with navigation through the healthcare system medical services, administrative systems and patient support services. Reduces barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support. Essential Functions and Responsibilities: * Facilitates and coordinates patient care to ensure that patients receive timely diagnoses and treatment. This includes maintaining communication with patients and the healthcare team; contacting patients who are "at risk" for missing appointments; ensuring that medical records are available at scheduled appointments. * Facilitates removing barriers by providing potential financial support sources and helping with paperwork; arranging transportation and/or child/elder care; facilitating linkages to follow-up services. * Promotes health and comfort through each stage of patient diagnosis and treatment by activities such as providing health information, screening services and clinical trials; connecting patients to counseling services; directing patients to sources of palliative (pain-easing) or end-of-life (hospice) care. * Empowers and encourages patients to navigate the healthcare system on their own by coaching patients to become advocates for their own care; modeling behaviors for patients such as checking on appointments or arranging assistance. * Builds awareness of patient navigator services among the health care team to assist coordinating patient care and locate "at-risk" patients that need patient navigation services. Required: * High School diploma or GED equivalent. Preferred: * Associate degree, preferably in a health-related field. * One-year prior work experience in health care. Additional Information * Schedule: Full-time * Requisition ID: 25006843 * Daily Work Times: 8a-5p * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Title Emergency Services Lab Assistant Secondary Title Group / Grade 7 Classification Classified Overtime Eligible Non-Exempt Division Student Learning & Success Differentials N/A Department Emergency Services Reports To Dean of Instruction, Health & Public Service Supervision Received Works under the general supervision of the Dean of Instruction, Health & Public Service, with day-to-day direction from Emergency Services faculty. Supervisory Responsibility Supervision is not a responsibility of this position. May oversee student employees. Position Summary The Emergency Services Lab Assistant supports the planning, preparation, maintenance, and safe operation of Emergency Services training labs and scenarios. Working closely with faculty and program leadership, this position ensures that instructional spaces, equipment, and materials are organized, functional, and compliant with safety standards and program objectives. The role contributes directly to high-quality, hands-on learning experiences that prepare students for success in fire service, emergency medical services, and public safety careers. Primary Responsibilities 1. Lab Preparation, Maintenance, & Safety * Prepare, set up, and dismantle training props, materials, and equipment for fire, rescue, and EMS labs. * Inspect, clean, and maintain tools, apparatus, and facilities to ensure safe and functional operation. * Test and service oxygen systems, fire-ground props, and other pressurized or specialized training equipment following established safety procedures. * Maintain inventory, track supplies, and report repair or replacement needs. * Operate college vehicles and hand or power tools as required for training-site setup and material transport. 2. Instructional & Program Support * Provide logistical and technical support to instructors during labs and simulations. * Orient students to safety procedures and proper equipment use. * Assist with demonstrations and lab resets between class sessions. * Support outreach, recruitment, and community-training activities when scheduled. * Communicate effectively with faculty, staff, and students to coordinate lab operations and ensure readiness. 3. Other Duties as Assigned * Participate in department or division meetings and professional-development activities, as assigned. * May participate in College committees as assigned. * Engage in professional growth opportunities as assigned. * Perform other duties as assigned. Institutional Expectations * Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage. * Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds. * Participates in recruitment and retention of students at an individual and institutional level in promotion of student success. * Embraces and leverages appropriate technology to accomplish job functions. * Provides high-quality, effective service through learning and continuous improvement. Qualifications & Additional Position Information 1. Minimum Qualifications * Education - High School Diploma or equivalent. * Experience - One (1) year of related experience in emergency services, fire science, or equipment maintenance. Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree. Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2. Preferred Qualifications * Post-secondary coursework or certification in Fire Science, Emergency Medical Services, or a related technical field. * Firefighter I and/or EMT certification. * Experience supporting instructional or training laboratories. 3. Essential Knowledge, Skills, & Abilities (Core Competencies) * Knowledge - Understanding of Emergency Medical Services (EMS) and Fire Science concepts, equipment operation, and training methods. Knowledge of safety procedures, hazard prevention, and maintenance of instructional spaces. Familiarity with standard office software (e.g., Microsoft Office Suite) for recordkeeping and scheduling is helpful. * Skills - Strong organizational and time-management skills to coordinate multiple labs and schedules, and effective communication skills to collaborate with faculty, staff, and students. Problem-solving skills to address equipment, scheduling, or setup challenges. Mechanical aptitude to inspect, clean, and maintain specialized equipment. Attention to safety, detail, and accuracy in all lab preparations. * Abilities - Ability to lift, carry, and set up training equipment and supplies safely; follow detailed written and verbal instructions and adhere to safety procedures; work independently as well as part of a team; maintain composure and professionalism in active training environments; and support a culture of safety and respect in all lab activities. 4. Other Requirements * For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required. 5. Remote Work Options (see AP 7239 Working Remotely for more details) * In-person/On Campus - this position functions as an in-person work arrangement, working on campus with either a set schedule or flexibility depending on operational needs. 6. Physical Demands The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. * Manual dexterity and coordination are required for more than half of the workday while operating tools, vehicles, and standard office equipment. While performing duties, the employee frequently stands, walks, reaches, bends, kneels, stoops, twists, crouches, climbs, balances, sees, talks, hears, and manipulates objects. The position requires mobility to move materials weighing up to 5 lbs routinely, 5-25 lbs frequently, and occasionally up to 60 lbs (with assistance or team lift). Both verbal and written communication abilities are required. 7. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Work is performed primarily in training labs, shops, and outdoor instructional environments. The employee is regularly exposed to moderate noise, heat, dust, and fumes associated with fire and EMS training. Personal protective equipment is provided and required. While the environment is generally well controlled, the position occasionally encounters uncomfortable temperatures and physical exertion during setup and cleanup. Evening or weekend work may be required for scheduled training activities. Work may occasionally occur outdoors during training exercises or while transporting equipment between sites. This is a Part-time Classified, 19 hour per week (47.5%) position in the Emergency Services department. Starting compensation is entry level for Group 7 on the 2025-26 Classified Wage Schedule. The position will remain open until filled, with screening scheduled to begin 1/2/2026. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review. Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609. Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************

Columbus State Community College is seeking an inspiring, collaborative, and student-focused leader to step into the role of Chairperson of Justice and Safety. In this pivotal role, you will provide strategic and operational leadership for a portfolio of high-demand programs, including Fire Science, Emergency Medical Services (EMS), and Criminal Justice. Reporting directly to the Dean of Health and Human Services, you will play a vital role in advancing the College's mission by crafting a visionary roadmap for the department. You will lead faculty development, champion student success, and cultivate robust partnerships with industry, community, and academic stakeholders. As Chairperson, you will ensure excellence in our programs through innovative curriculum development, adherence to accreditation standards, enrollment growth strategies, and resource stewardship, preparing and empowering students to thrive in today's rapidly evolving and interdisciplinary environment, making a profound impact on their futures and the communities they serve. ESSENTIAL JOB FUNCTIONS Department Leadership Supports the strategic goals of the College through all of the department's programming decisions; in collaboration with the Dean, leads faculty and staff through the process of establishing and maintaining a long-term vision for the department that is consistent with the College's mission. Serves as a liaison between the department and other units of the institution and ensures departmental compliance with College and accrediting agencies' policies, procedures, and regulations. Guides, executes, and reports the department's strategic planning process while maintaining a climate that is collegial and encourages innovative thinking through faculty and staff engagement and participation. The Chairperson articulates the goals of the department and the division, both within and beyond the department, and carries forward the department's requests in pursuit of these goals. Actively leads departmental enrollment management strategy in conjunction with faculty, advisors, and other campus resources through the use of data analysis, recruitment plans, enrollment growth strategies, and retention programs. Operational Leadership Constructs and coordinates the academic course schedule according to student and program needs; seeks input from faculty and advisors; facilitates the faculty course selection process; and assigns faculty to courses. Monitors course registrations and adjusts schedules and assignments in conjunction with the Dean and Office of Academic Affairs. Prepares reports including enrollment analysis, strategic planning initiatives, departmental accomplishments, and the status of department goals. Works collaboratively with faculty and staff to maintain programmatic compliance with program accreditation criterion. Assists in writing regular reports, leading site visits and self-study preparation, serving as a point of contact and self-reporting compliance. Administers the department budget in collaboration with the Office of Academic Affairs and the Resource, Planning, and Analysis Office. Estimates expenses to implement department objectives; completes midyear budget review; reviews and approves requisitions; exercises budgetary controls and reallocates resources when necessary. Promotes and supports the selection and retention of outstanding and diverse faculty and staff. Conducts annual faculty appraisals and staff evaluations. Communicates position expectations, provides direction, and resolves work problems. Recommends pay increases, promotions, and other personnel actions. Approves leave and authorizes overtime as appropriate. Provides recommendations to the Dean with regard to faculty and staff vacancies and position reallocations. Administers disciplinary actions upon approval and in collaboration with the Dean and Human Resources. In collaboration with Lead Instructors/Program Coordinators and other faculty maintains an active, credentialed adjunct pool. Conducts classroom and online observations of adjunct faculty when required and completes the appraisal process. Ensures new adjunct faculty are provided mentorship and guidance regarding procedures and protocols, and provides an orientation to the department and College. Advocates for departmental needs by recommending to the Dean, equipment and supplies for purchase, projecting space and equipment needs for the department, and exercising general responsibility for departmental facilities and equipment in accordance with College policy. Initiates and/or monitors laboratory needs, textbooks, technology, and capital equipment orders. In collaboration with the College Credit Plus office, works to staff, manage, and support the offering of embedded college-level courses to high school students. Coordinates with lead faculty to, or in some instances may, conduct classroom observations and provides appropriate orientation and team-building activities with high school faculty and facilitators to help with their integration and understanding of the department's curriculum and learning outcomes. Works collaboratively with faculty union and college personnel to uphold the bargaining agreement. Faculty Support Leads department faculty in a wide range of new and ongoing academic and administrative matters. Fosters collegiality among faculty and supports their professional development. Maintains communication and collaboration with the faculty regarding department, division, and College strategic and academic initiatives. Supports the faculty tenure and promotion process. Student Success Enablement Leads and supports student success initiatives within the department. Responds to students' needs and inquiries: meets with students regarding grade disputes or other issues. Mediates and provides solutions to student-faculty conflicts. Refers students to appropriate college resources. Leads faculty and academic advisors through the evaluation and approval of pre-requisites and helps to maintain the transferability of the curriculum. Curriculum, Accreditation, and Assessment Processes Leads and supports the faculty in curriculum development, redesign, and change. Serves as the liaison to the Office of Curriculum Management to ensure new courses and curricular changes to the College catalogue and web pages reflect current and accurate information. Supports the department assessment committee and faculty engaged in curriculum and program review. College & Community Relations Collaborates with the Offices of College Credit Plus, Distance Education and Instructional Services (DEIS), Workforce Innovation, Delaware Campus, and Regional Learning Centers, and other departments regarding a variety of subjects, which could include course schedules, staffing, faculty credentialing, projects, faculty professional development, and other initiatives. Serves as a liaison with other institutions of higher learning, industry leaders, professional organizations, and the public. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. OTHER DUTIES & RESPONSIBILITIES Other duties as required. Manages multiple assignments of varying complexity and meets tight timelines and deadlines, with the ability to adapt to changing needs of the College and business partners. Ensures the College name and image are perceived positively by external as well as internal audience/stakeholders. Work may require travel within and outside the state of Ohio, including to other campuses and locations. Hours may include working outside of a normal workweek schedule as needed to meet workload demands. *Regular, predictable, and punctual attendance is required. MINIMUM EDUCATION AND EXPERIENCE REQUIRED Master's Degree Five (5) years of progressive leadership experience. Experience in public safety, law enforcement, fire science, emergency medical services (EMS), or related skills-based education program. *An appropriate combination of education, training, coursework, and experience may qualify a candidate. *State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). WORKING CONDITIONS Typical office environment; May require travel to multiple campuses and local partners. Working hours may include evenings and weekends, as necessary. *CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

***Please note - In order for your application to be considered you MUST submit all required Sheriff's Office Application Information/Signature Pages(see attachment), notarized, to either the Elmore County Sheriff's Office or the Elmore County Human Resources Office. General Statement of Duties Serves as a centralized communications agent answering 911, and other emergency calls, to arrange for service from Police, Fire, EMS, and other emergency response personnel; performs related work as required. Classification Summary The principal function of an employee in this class is to receive emergency calls and relay information and instructions for county-wide police, fire, medical and other emergency personnel, and to receive and transmit messages and information between law enforcement and other local agencies. The work is performed under the direct supervision of the Emergency Communications Officer (ECO) Supervisor or designated Lead ECO, but considerable leeway is granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a central Communications/911 Dispatch Center requiring constant attention to several communications sources at any given time. Examples of Work (Illustrative Only) Essential Duties and Responsibilities Responds to emergency calls for service requiring the dispatching of personnel using emergency and non-emergency telephone lines; Performs computerized entry of information, and other law enforcement related material; Responds to varied emergency situations dealing with emotional, injured, and/or victimized persons, and is responsible for ascertaining and collecting crucial information needed in the given situation, and relaying it correctly without delay; Responds to all incoming emergency calls, places outgoing calls as necessary, operates a National Crime Information Computer, operates a Computer Assisted Dispatch console, monitors comprehensive mapping system, while receiving information from callers; Answers all 911 and other emergency calls for emergency personnel, determines appropriate agency which will need to be dispatched, relays all relevant information and corresponds with the caller through the emergency system; Relays locations of alarms as soon as they are received; Requests and transmits information from other departments or outside agencies as needed; Contacts related safety personnel in emergencies, including State and Federal personnel; Runs computer checks on driver's license, license plates, firearms, wanted persons, etc., as required; Keeps immediate supervisor/designated authority fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Responds to calls in a courteous and timely manner; Communicates and coordinates regularly to maximize effectiveness and efficiency of interdepartmental operations and activities; Performs searches with partial data to identify persons and vehicle registration to expedite emergency services; Other Duties and Responsibilities Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; Attends meetings, conferences, workshops and training sessions, and reviews publications and audio-visual materials to become, and remain, current on the principles, practices and new developments in assigned work areas; During exigent circumstances, will assist Emergency Communications Officer on duty until other resources arrive to relieve Call Taker and assist primary ECO; Performs other related duties as assigned. Required Knowledge, Skills and Abilities Knowledge of: Computer information retrieval of communication operations, NCIC computer, and computer information entry procedures; Police, Fire and Emergency Medical Service activities, purposes and procedures; Ability to: Advise and direct emergency personnel and to quickly disseminate crucial information in a clear, concise and understandable manner; Solicit needed information from persons involved in all types of emergency situations; Handle multiple tasks at any given time in a fast-paced environment, and prioritize activities according to emergency needs; Perform computer entry duties with speed, efficiency, and accuracy; Quickly learn geographical information and be able to communicate this information to needed personnel and members of the public; Communicate well with others, both orally and in writing, using both technical and non-technical language; Understand and follow oral and/or written policies, procedures and instructions; Operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks; Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; Acceptable Experience and Training Graduation from high school or possession of a GED, preferably supplemented by additional training in safety communications operations; and Some related experience in emergency communications operations; or Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Special Qualifications Ability to pass background check, polygraph, psychological evaluation, and drug testing; Possess and maintain a valid driver's license; Must be able to successfully complete Idaho POST Emergency Communications Officer certification before completion of 18 months of employment. Essential Physical Abilities Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints; Sufficient color vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communication system; Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines and other communications equipment; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to operate in the communications center environment. Position to remain open until filled.

Financial Counselor Hybrid - (2500091N) Description A Brief OverviewThis position is dedicated to customer support and financial counseling activities within Revenue Cycle department working with the patient to provide excellent service related to identifying and collecting prior to service, cost for care, prior balances and providing financial options, support and guidance to patients/ families/ representatives as well as UH agencies for both hospital and physician accounts. The role provides advanced communication and collection on financially risky scheduled patients. The FC possesses strong understanding of medical service coverage and associated 3rd party, governmental and internal policies and options to best serve the patient for patient services provided in the hospital and/or physician setting including appropriate collection, service support practices that aligns with price transparency, consumerism, up to date industry regulations UH requirements for advance notice and collection of elective services. This role is a patient /family/ customer facing resource responsible to creating exceptional patient experience by providing easy, convenient and personalized service designed to fully resolve and financially clear patients for service. The F/C will remain current with service, policies, and options to best serve the patient. Comprehensive knowledge of revenue cycle workflow including practice / department access and data capture of internal workflow processes and vendor support to prioritize financially risky cases in advance of service dates to appropriately assess and administer options resulting in financial clearance including: full collection, payment plans, loans, state coverage, financial assistance, etc. Understands how to access options to help the patient meet future and prior unpaid financial obligation. Works with internal and external departments and services in a timely manner. Communicates and documents patient status and escalates and supports the Escalation process, in accordance with organizational policies and procedures patients not cleared for additional decision making. Works closely with the customer, clinical department and revenue cycle stakeholders to assure status and resolution as appropriate. The role also supports account review and resolution performed using work lists and correspondence received by the department. Is proficient with internal and external applications and solutions to provide high quality and timely service. The FC supports department and leadership with performing department projects, financial counseling support, review and resolve departmental reports/work lists as well as other departmental duties as assigned. They work in partnership with Corporate Pre-Certification and Operations staff supporting patient quotes, collections, payment options, plans and financial assistance. F/C will understand how to quickly analyze and understand how to resolve accounts related to insurance, as well as patient amounts due including patient benefits for balance after insurance in a timely and accurate manner. Comprehensive knowledge of UH entity collection and financial assistance policies required in order to support questions/inquiries from under/uninsured patients. Works harmoniously with staff and teams as appropriate The position works closely with patients/families, staff and leadership to coordinate support for payment plans to ensure accounts are resolved and collected in a timely manner. Works closely with revenue cycle department leadership and staff as well as other corporate and operations department staff where research and hand offs are necessary to resolve cases accordingly. Creates positive relationships as a credible resource supporting patient loyalty. The FC fully understands customer service key performance indicators and works to consistently achieve these metrics including patient satisfaction through survey submission, productivity and department collections. This role encounters Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. What You Will DoProvides excellent service and timely support. Performs assessment and collections activity on pre-service scheduled cases to resolve future and previous financial risk or escalate for appropriate review and approval in a timely manner (75%) • Generate patient estimation of services as applicable and collect the specific deposit amount as outlined in UH policy • Monitor, prioritize, collect and resolve self-pay accounts in accordance with standard operating procedures • Assist patients with payment plan arrangements including collecting initial down payment as part of the process by following established departmental policy • Monitor and work Financial Counselor worklist for respective locations and validates against the Encounter Prep Worklist to ensure all scheduled patients have been financially cleared • Escalate financially risky accounts through designated escalation team for appropriate clinical and financial assessments • Process payments by phone via electronic check, credit card, hard copy, payment database or any other approved means • Identifies other options to resolve financial obligation that results in financial clearance. • Continues to learn about industry leading practice to share and adopt as appropriate with leadership Informs patients and executes financial assistance opportunities (15%) • Understand, explain, execute and help determine eligibility for hospital financial assistance programs • Coordinates with agencies and other departmental vendors as appropriate to ensure eligibility for possible insurance coverage or government programs has been thoroughly reviewed and pursued • Works with internal and external resources as appropriate to support the patient with their education and understanding of coverage and/or payment options Coordinates customer service support for patients inquiring about their account (10%) • Identify patient or customer needs, clarify information, research and analyze issues, and provide solutions and/or appropriate alternatives • Conduct a warm transfer to the Customer Service department via phone or email of the patient's inquiries providing necessary details to ensure a positive patient experience • Escalates as appropriate directly to the Customer Service Escalation Team for sensitive patient inquiries requiring immediate attention Other patient facing and customer support expectations • Maintains patient and physician confidentiality and professionalism in accordance with departmental and HIPPA guidelines at all times • Consistently communicates issues and helps to review and implement people, process and technology improvements as appropriate • Complies with training requirements related to process and solutions available to support workflow • Assists in the analysis of claims resolution and provides feedback to management to put in place solutions and process improvements • Assists in the development of new procedures/process with a focus on improvement in quality and quantity of work performed • Assists in the establishment of performance goals, monitors compliance Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Work Experience5+ years experience in revenue cycle or healthcare related field (Required) and 1+ years direct Revenue Cycle Customer or Service Department, collection agency or sales experience (Preferred) and Experience with medical billing software (Required) Knowledge, Skills, & Abilities Knowledge of managed care insurance requirements is essential (Required proficiency) Investigative/ research skills to identify financial options for patients. (Required proficiency) Exceptional written and verbal communication skills (Required proficiency) Proficient with digital systems, applications and workflow. (Required proficiency) Advanced knowledge of medical billing and claims terminology and workflow processing. (Required proficiency) Consistently demonstrates advanced analytical and problem solving skills. (Required proficiency) Exceptional client service, communication, and relationship building skills. (Required proficiency) Advanced knowledge of claim submission (UB04/HCFA 1500) and third party payers. (Required proficiency) Self-motivated, works independently and consistently demonstrates the ability to perform with little to no supervision in a fast-paced environment. (Required proficiency) Demonstrated proficiency with PCs, with HIS systems as well as Microsoft software Microsoft Office suite (including Word, Excel and Outlook), and general office equipment (i. e. printers, copy machine, FAX machine, etc. ). (Required proficiency) Licenses and CertificationsCertified Healthcare Access Associate (CHAA) (Preferred) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-Shaker_HeightsWork Locations: 3605 Warrensville Center Road 3605 Warrensville Center Road Shaker Heights 44122Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: NoRemote Work: HybridJob Posting: Dec 11, 2025, 6:26:42 PM