Network Troubleshooting jobs near me - 95 jobs

* Candidate must reside in MST or PST state* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: The Customer Success Manager serves as the direct support function to some of RingCentral's most valued and high-profile customers. As a critical piece of our land and expand efforts you will be a point person for our larger customers and will interface and orchestrate internal efforts with acquisition, implementation, technical support, etc. You will be positioned as a subject matter expert and all-around resource for servicing client's needs. To succeed in this role you must meet the following requirements: Develop strong customer relationships and serve in the role of RingCentral trusted partner. Proactively drive adoption across RingCentral's multiple product technology stack to ensure customers are maximizing ROI. Ensure customer satisfaction: facilitate QBRs, execute on mutual success plans, address technical demands, engage appropriate resources to ensure issues are being handled and escalated in a timely matter. Mitigate churn risk and protect portfolio MRR growth. Maintain and grow monthly recurring revenue for RingCentral's most valued customers. Project Management - quarterback internal and external initiatives. Act as sales liaison, build internal relationships to help drive growth expansion inside of the account, manage partner relationship to better support premium RingCentral customers. Partner cross-functionally with support, professional services, sales and marketing segments to create customer success that drives positive customer satisfaction and account growth. Execute and build out an Adoption strategy through consistent weekly, bi-weekly or quarterly business reviews to have a proactive approach with the account base. Desired Qualifications: 3 to 7 years plus of direct and verifiable major accounts-level customer success experience. Proven track record of success with a verifiable history of exceeding customer satisfaction and adoption goals. Driven by personal, team and company achievement with a commitment to excellence. Possess that rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality. Strong analytical, problem-solving and dot-connecting skills with the ability to develop quick, accurate situational awareness. Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues. Experience and comfort interacting with and influencing C-level executives. Strong communication skills - written and verbal - with understanding of situational best practices. Excellent presentation skills - from small to large audiences. Ability to lead, manage or influence both internal RingCentral resources as well as customer resources to achieve successful outcomes. Experience with VoIP technology, Contact Center technology and terminology including SIP, RTP, QoS, COS, and codecs preferred. Knowledgeable in advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred. BS or equivalent education and relevant experience What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Parental support for children with developmental and learning disabilities Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, Nevada, Washington, California the compensation range for this position is between $70,700 and $113,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

Job Title: Application Support Specialist (Remote) Salary: $18 - $22 per hour + Commission Opportunities Job Type: Full-Time, Remote We are seeking a skilled Application Support Specialist to join our team, providing exceptional support for software, mobile applications, and hearing aid devices. This full-time remote role offers a competitive salary, commission opportunities, and a chance to grow with a dynamic team. The ideal candidate will have 2-3 years of experience in troubleshooting mobile applications, with a strong focus on Android and Apple platforms. While experience with hearing aid devices is preferred, it is not required. Key Responsibilities: Provide technical support and troubleshooting for mobile applications on Android and Apple devices. Troubleshoot and support hearing aid devices remotely (preferred). Diagnose and resolve technical issues reported via tickets or calls related to software, mobile app functionality, and connected devices. Assist in resolving device-specific issues on both Android and iOS platforms. Offer training and guidance to end-users on the use of mobile apps and hearing aid devices, ensuring customer satisfaction. Document and escalate unresolved issues to the appropriate internal teams when necessary. Manage and prioritize incoming support tickets and calls to meet service level agreements (SLAs). Commission opportunities for successful cross-selling or upselling of support packages and services. Required Qualifications: 2-3 years of experience in application support or mobile app troubleshooting. Proficiency in supporting Android and Apple mobile devices. Strong problem-solving skills and ability to think on your feet. Excellent verbal and written communication skills to explain technical issues to non-technical users. Experience with ticketing systems and remote troubleshooting tools. Ability to work independently in a remote setting, managing time and tasks efficiently. Preferred Skills: Experience supporting hearing aid devices remotely. Experience with mobile app deployment and configuration. Familiarity with network troubleshooting for mobile devices. Experience with remote support tools and customer training. Benefits: Competitive hourly rate: $18 - $22 per hour + commission opportunities. Fully remote position with flexible work hours. Opportunity for growth within the company. Health benefits and paid time off. Collaborative and supportive work environment.

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Looking for a Gaming Technician or Field Service Technician based in or near Laramie, WY, Casper, WY, Cheyenne, WY or Fort Collins, CO. This role will cover the state of Wyoming and Northern Colorado. Are you ready to level up your career? At Light & Wonder, we are committed to making the best games in the world. We are looking for smart, passionate, and creative people to join our team and help us transform the gaming world. We are a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer sites. If you are ready to play… come join us and let's make games! In this Customer facing role you will.... Perform Preventative maintenance on EGM's (Electronic Gaming Machines), ETG's (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications. Ensure proper operations of the EGM's, and ETG's via diagnostic tests, software settings, and functional testing Navigate Management Terminal (MT) daily to verify EGM's status Where applicable, assemble and prepare accessories for installations per change order. Complete accurate Incident Reports in accordance with the Gaming Commission and company standards Complete required maintenance records in a clear and precise manner Complete detailed daily/weekly tech logs Adhere to L&W's Field Service established standards, policies, and procedures Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity) Ensures all tools and equipment used are kept in proper, safe, and working condition Stay current with all Light & Wonder Field Advisories and eLearning Review customer issues with management, and technical lead as they arise Qualifications Qualifications: Must be at least 21 years of age, maintain a valid driver's license, and be able to obtain and maintain gaming licenses as required One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent. Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level Basic knowledge of electricity, electronics, and mechanics of gaming type devices Basic understanding of network communication, and network troubleshooting Must be able to lift and carry 50 lbs. on a regular basis for short distances Transport heavy equipment using proper moving devices Demonstrate safe and proper use of hand tools and power tools Basic knowledge of PC operation, and security risks relating to PC operation Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point) Ability to read and understand Light & Wonder schematics and service manuals Able to prepare conversion projects or installations with limited or no supervision Ability to maintain good customer relations, both internally and externally Basic knowledge of current Light & Wonder gaming devices to the assembly level Good problem-solving skills Travel requirements may include working at other facilities within our department Education: High school diploma or equivalent. College level electronics training helpful. Work Conditions: The working conditions are representative and typical of similar jobs in comparable organizations. Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. This is a Remote position, but you need to visit to the client location as per the need. Please do not apply if you are not local or are not willing to relocate. Powered by JazzHR 0j65JNwK96

Why Join Us?Ivo is building tools to help every company in the world make sense of their contracts. Our product is getting popular and the team is growing fast. Now we need your help to scale. Join us at an exciting time as we expand our IT function. This role is the primary owner of how people at Ivo access tools, use their devices and stay productive and secure. As a US based startup, we offer meaningful ownership, direct impact and fast growth. You will get to make the decisions that will impact every employee at Ivo. What Will You Do?We're looking for an IT Manager to own our internal IT environment. You'll be responsible for all internal IT processes and tools. You'll work closely with Security, Engineering, Sales, and the wider business to keep our tools fast, secure, and easy to use.You will own these key areas: Own identity and access management Design and administer Okta as our primary identity provider and single sign on platform Define and maintain group based access and application assignments that align with roles and least privilege Run reliable joiner, mover and leaver processes so access is correct on day one and removed quickly when people leave Perform regular access reviews and remediate issues in partnership with managers and Security Own endpoint and workplace technology Manage our Mac fleet through Kandji including enrollment, configuration profiles and application deployment Define secure baseline configurations for laptops and keep devices patched and compliant Own the lifecycle of laptops and other equipment from purchase and provisioning through return and secure disposal Design and continuously improve the onboarding experience so new hires receive devices, access and instructions on time Own IT processes and workplace infrastructure Design and maintain meeting room setups including video conferencing equipment, displays and connectivity Manage office network infrastructure including WiFi access points, guest networks etc Create and document IT processes for common workplace needs such as printer setup, network troubleshooting and meeting room booking Own the physical IT infrastructure at our offices Coordinate with facilities and office managers to ensure IT needs are met during office moves, expansions or renovations Maintain inventory of IT equipment including spare devices, cables, adapters and meeting room supplies Own our core SaaS tools Standardize how teams use core tools and document best practices Manage vendor relationships for key SaaS applications including access, license counts, renewals and security requirements Work with Security and Compliance on vendor due diligence, ongoing monitoring and audit requests Help control SaaS sprawl by reviewing new tool requests and consolidating where it makes sense Partner closely with the business Align IT controls with our security and compliance program including audit requirements Be the primary point of contact for any technical issues that arise for the company Support security incidents that involve endpoints, identity or internal tools Provide data and evidence for audits and customer security assessments when IT controls are in scope Track and report IT metrics to leadership Additional impact Create clear documentation and playbooks so IT operations are transparent and resilient Identify opportunities to automate IT workflows Contribute to planning and hiring future IT and support roles as the company scales Ivo might be a good fit for you if you are: Proactive. You don't just wait for problems to occur. You anticipate what could go wrong and look for ways to make things better and more user-friendly. Great at supporting teammates with clear, friendly and fast IT help Someone who would describe yourself as relentlessly resourceful Pragmatic and automation-first, designing workflows people actually follow and are easy to use Comfortable collaborating across Security, Engineering, People, Finance and Legal to get things done FAQHow far along are we? We launched in early access in 2023. Since then, we've had an incredible response from the market and are growing rapidly. We 6x'd in ARR in the last 12 months. Our clients include companies like Uber, Reddit, IBM, Canva, Pinterest, WordPress, and more. We're happy to share more details with candidates who go through our interview process. Can I work remotely?We require candidates to work with us in-person 5 days a week in our San Francisco office.

Amentum is seeking an Electronics Technician B for a position on Kauai, HI to independently or under minimum supervision and assignment from Lead Technician, provide contracted operational and maintenance support services to the Pacific Missile Range Facility (PMRF) customer. Electronics Technician responsibilities encompass, operating, maintaining, troubleshooting, repairing, calibrating, modifying, testing and installing telecommunications systems and associated networking components and cabling. Technician should be experienced in telecommunications technologies for voice, video and data systems or their industry equivalents that are assigned to PMRF communications facilities and assets. Responsibilities Specific assignments and responsibilities include but are not limited to the following areas: Sets-up, checks-out, operates, monitors, and maintains systems and equipment for Range Operations support. Responds to evolving operational environments requirements when directed. Perform periodic inspections and maintenance tasks in accordance with published procedures and/or OEM guidelines. Documents results of all maintenance actions in systems and equipment records. Perform troubleshooting and repair of systems/equipment by reading and interpreting electronic/mechanical schematics and using simple and complex tools and test equipment. Install, check-out, and or bench test, calibrate and perform acceptance tests on new and relocated systems and equipment, as directed. Perform Communications Security (COMSEC) functions including accounting, loading, and destruction and courier services for classified cryptographic materials and items. Maintain Telecommunications Inside Cable Plant and Major Battery Back-up Systems. Occasional travel for operations and maintenance support at other locations throughout the State of Hawaii to include at sea for extended periods. Performs other duties as required. Working Environment/ Physical Activities Environment Electronics Shop and Radio Frequency field environments Operations Command & Control Center Travel to and work at remote site locations to include at sea for extended periods. Physical Activities Must be able to lift, carry, install and remove electronics equipment and peripherals up to 50 lbs. Must be able to climb elevated towers and work in sub-floor areas and crawl spaces in performing maintenance inspections and troubleshooting tasks. Positions: Walking/Standing; Crawling & Kneeling; Repeated Stooping; Sitting; Climbing Pushing/ Pulling: Over 50lbs Environmental: Customer Contact; Extended Work Day; Confined Work Area; Office Laboratory; Field Assignment; Inclement Weather Minimum Qualifications Education High School or equivalent AS Degree in related field or equivalent training, e.g. 2 Year Technical School or Navy "A" school with either school specializing in Basic Electricity and Electronics Systems. Soldering certificate or equivalent training inclusive within curriculum of a technical school such as a Navy A school or from a commercial firm. Experience Five years of progressive experience in a related field with a minimum of two year's experience operating and maintaining telecommunications for voice, video and data along with related networking systems and equipment. Radio Frequency (RF) to include but not limited to Transmission & Antenna systems for Ground Radio, Microwave, Satellite, and other associated telecommunication technologies. Telecommunications Inside Cable Plant, Main and Intermediate Distribution Frame and Cable Record keeping. Major Battery Back-up and power distribution system experience desired. Must be able to use and interpret the results of test equipment used in telecommunications, video and networking fields such as O-scopes, RF Power meters, Analyzers, Voltage multi-meters, Bit Error Rate Testers (BERT), Time Domain Reflectometers, Toners/Tracers Basic Electricity & Electronics theory and applications with emphasis in telecommunications and network troubleshooting and repair. Proficiency in reading and interpreting schematic diagrams for troubleshooting and repair. Must have a soldering certificate or equivalent training from a commercial firm, technical school or Navy school. Must be familiar with OSI 7 Layer model. Windows based OS and LINUX platforms Must possess the following PC skills: Word; Excel; Outlook, Power Point; Windows Security Clearance Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain and maintain a Secret Clearance. Applicants selected either must currently possess a Secret clearance or will be subject to a US Government Security Investigation and must meet eligibility requirements to obtain clearance prior to commencement of employment and maintain a security clearance for access to classified information or Closed/Restricted Areas throughout duration of employment. Compensation The hourly rate for the position is $47.84 per hour. (Hourly rate set by CBA/SCA). Benefits Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short term disability insurance, 10 days of paid time off, 10 days paid sick and safe time. This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: Please visit our career site: *********************** Compensation Details: $47.84 Original Posting: 01/21/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies. Job Summary: The Red Hat Consulting team is looking for a Senior Container Infrastructure Consultant to join us. In this role, you will learn to design and guide implementations of Red Hat OpenShift infrastructure projects to include container and virtualization technologies. You won't be expected to know everything on day one, but your ability to learn new technology quickly will be essential. This is a remote based job that can be located anywhere in the U.S. within close proximity to an airport. Successful applicants must reside in a state where Red Hat is registered to do business. What you will do: Implement automated, containerized solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience Learn new technologies quickly, including container orchestration, container registries, container build strategies, cloud storage, and software-defined networks Travel frequently to work alongside leading financial services, retail, telecommunication, and institutional customers After joining Red Hat, you will go through an intensive training program on Kubernetes, and OpenShift technologies and related DevOps and GitOps topics. What you will bring: Associates or Bachelor's degree or higher in computer science or a technical discipline Experience leading successful modern cloud platform enterprise-level projects Bare-Metal Infrastructure: Deep Linux (RHEL) and automated hardware provisioning (BIOS/UEFI, RAID, BMC/Redfish, Kickstart/Cobbler). Advanced Networking: L2/L3 concepts, DHCP/DNS, Load Balancing, CNI (OVN-K, Calico, SR-IOV), and network security/firewall policies. Kubernetes/OpenShift: Cluster architecture, lifecycle management (IPI/UPI, Kubeadm), bare-metal deployment patterns (Metal3, Ironic), Day-2 operations, Operators, and GitOps. Storage: Distributed/local storage, RAID/NVMe, performance tuning, and data management/DR (Velero, OADP, Ceph/ODF). Automation & IaC: Strong proficiency in Ansible and Infrastructure-as-Code (Terraform, Helm). Scripting (Bash, Python, Go). Security & Compliance: Linux/Kubernetes hardening (RBAC, SCC, network policies, TLS/PKI), and compliance standards (NIST, CIS). Observability: Logging/monitoring (Prometheus, Grafana, ELK) and advanced platform/network troubleshooting (etcd, kernel, tcpdump). Knowledge of common AddOns or third party tools. (Aria/vRealize Suite, SRM, Backup software, Performance tools) Broad and deep technical experience with VMware: VMWare ESXi software, including vCenter, VM lifecycle operations using VMware tools Logging and Alerting functions for SRE operations available from VMware and how they integrate with non-VMware enterprise systems, such as Splunk Expert level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) Expert level with VMware VM foundational technologies for storage (Datastores, vSAN, vVols) Additional technologies a plus: OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services (AWS), or Microsoft Azure Experience across one or more vertical industry areas Ability to lead design workshops, create clear documentation, and provide knowledge transfer for Day-0/1/2 planning. Demonstrated track record of working in a strategic advisory role to senior IT and business executives Applied knowledge and experience working in agile, scrum, and DevOps teams Excellent written, verbal communication and presentation skills Willingness to travel to customer locations about 20-30 weeks per year on average throughout North America Here's how your skill set will evolve and what you'll learn during your first year in the role: At 2 months, be prepared to join a project team by acquiring the following: Understanding of how to build production-ready container and virtualization platforms, integrated with existing enterprise systems Knowledge of how to deploy source code into running, scalable containers and virtual machines in automated fashion at enterprise scale Practical experience with our offerings Within 6 months, be ready to implement a routine container platform project by attaining the following: Successful, collaborative delivery of customer requirements using Red Hat OpenShift Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat's technologies Understanding of how Red Hat's technologies can transform IT practices at large organizations Within 12 months, begin to demonstrate technical leadership in container platforms by accomplishing the following: Successfully implementing complex, large-scale container platform solutions in challenging customer environments Helping other consultants implement large-scale IT solution paired with container technologies Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice Applying new technologies, frameworks, or methodologies to container platforms The salary range for this position is $127,860.00 - $211,080.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Description: Working Title: Service Desk Analyst Schedule: M-F 8 hours/day between 0700-1800 PST with 1 hour lunch Location: First 3-4 days are on site 8000 Marina Blvd, Brisbane, CA for training/orientation. After that, this role is pretty much 100% remote. We are biasing heavily for Bay Area applicants, but all this is negotiable for the right candidates. What specific experience, background, and/or qualifications are you looking for in candidates for this position? 1+ years IT Support roles. Contact Center experience, Customer Support expertise. Health setting support a plus. Microsoft Windows, Microsoft Office, Mac OSX support a plus, Familiarity with network troubleshooting, general software troubleshooting, written and oral communication expertise. Please verify any certificates and/or licenses required for the position: Not required, but helpful: A+ certs in support. HDI Certifications (Support Analyst) ITIL Certs/familiarity This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. At this level, support calls may be complex in nature where judgment will be required in problem resolution. Responsible for maintaining secure and confidential information and must be familiar with specific IT policies and Medical Center regulations. Balances technical knowledge and skill with a high level of customer service objectives in all operations of the Service Desk. Works to resolve or appropriately escalate issues and assist with maintaining the Knowledge Base (KB). Communicates technical concepts effectively in both written and oral. Applies advanced technical knowledge as well as application access to resolve application problems. Acts as a mentor to junior level staff and be called upon to act in a Level II capacity to handle more complex internal escalations and take an ownership role in helping to ensure that team service levels are met. Incumbent must be flexible with scheduling and willing to work nights, weekends, and with on-call rotations. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Brisbane, CA, US Job Type: Date Posted: January 21, 2026 Pay Range: $23 - $27 per hour Similar Jobs * IT Service Desk Analyst II * Service Desk Manager * Remote Service Desk * IT Service Desk Tech * IT Service Desk Technician

Job Title: Senior Network Engineer Type: 1-Year Contract to Hire Rate: $68 - $75/hr Work Authorization: W2 Only (Must be authorized to work in the U.S.; no sponsorship, C2C, or 1099) Position Overview We are seeking a highly skilled and security-focused Senior Network Engineer to join our team. The ideal candidate will bring deep expertise in cybersecurity practices, extensive experience with network infrastructure, and a proven track record with advanced security technologies. You will be responsible for designing, implementing, and maintaining robust security solutions, optimizing network performance, and producing thorough documentation to ensure secure, efficient, and reliable operations. Key Responsibilities Palo Alto VPN & Prisma Access Management Design, deploy, and manage Palo Alto VPN solutions. Configure and optimize Prisma Access for secure remote connectivity. Monitor, troubleshoot, and resolve VPN and Prisma Access performance issues. Documentation & Reporting Create and maintain detailed documentation for designs, configurations, and procedures. Generate reports on incidents, vulnerabilities, and mitigation strategies. AIOps & PCNSA Expertise Leverage AIOps tools for predictive analysis, anomaly detection, and network optimization. Apply PCNSA best practices to improve operational efficiency. Arista Networking & Troubleshooting Configure, manage, and troubleshoot Arista routers and EOS-based environments. Utilize Arista DMF (DANZ Monitoring Fabric) for network visibility and traffic analysis. Network Troubleshooting & Optimization Diagnose and resolve connectivity and security issues. Collaborate with cross-functional teams to improve network performance. SCADA/ICS Systems Support Understand and secure SCADA and Industrial Control Systems. Assist with integrating OT security solutions. Desirable Skills Experience with Zeek/Corelight for network traffic analysis. Familiarity with Acalvio deception technology for advanced threat detection. Qualifications Bachelor's degree in Cybersecurity, IT, or related field (or equivalent experience). 5+ years of experience in cybersecurity with a focus on network security. Expertise in Palo Alto technologies, including Prisma Access; PCNSA certification preferred. Strong experience with Arista routers, EOS, and DMF. Knowledge of SCADA/ICS systems and their security needs. Exceptional documentation, analysis, and communication skills. Preferred Certifications PCNSA (Palo Alto Networks Certified Network Security Administrator) ACE-A (Arista Certified Engineering Associate) CISSP, CISM, or similar cybersecurity credentials

Kinektt is a tech startup company with a mission focused on revolutionizing the way Christians throughout the world connect with each other both digitally and in-person. Kinektt operates at the intersection of the United States Social Networking and Religious Organization industries, which have both seen strong growth over the past five years. An event-based social service and communication platform that allows users to browse and create virtual and in-person events, hangouts, Church services, and activities. Who we're looking for: Kinektt Inc. is seeking a passionate hacker who derives purpose in life by revealing potential weaknesses and then crafting creative solutions to eliminate those weaknesses. Your skills will be the foundation of mobile/web security initiatives that protect the security and privacy of over a potential two billion people. You will be relied upon to provide engineering and product teams with the mobile security expertise necessary to make confident product decisions. Come help us make life hard for the bad guys. Mobile/Web Application Security Engineer Interns will own responsibilities within and alongside our web/mobile application within the tech startup. This internship/co-op has a minimum (8) week duration and will begin on February 1st, 2021 In this role, success means maturing our security process with clear steps to action while delivering compelling solutions to our senior leadership. Who you are: Have a stellar attitude and ready to give max effort. You have a High-Levell network troubleshooting ability. You have knowledge and experience with current cyber threats and landscape to Enterprise environments. This role will require someone who is passionate about DevSecOps. A person with the ability to manage multiple security assessments in parallel with aggressive timelines. What you'll do: Provide security guidance on a constant stream of new products and technologies. Identify and document security gaps within AWS accounts aligned to the AWS Well-Architected Framework. Ensure external applications and systems are using strong authentication when connecting to AWS hosted systems. Analyze, assess, and respond to various internet threats. Facilitate meetings, workshops, and discussions with our team to help us find a balance between user wants, client needs, technical level of effort, and timelines. Strong understanding of AWS Identity and Access Management concepts and configurations. Validate technical security configurations provided by application and account owners. Conduct regular security assessments and specializing in mobile platform and application code. Responsible for completing security architecture reviews of multiple AWS accounts and hosted applications including: Collaboration with account owners to review existing AWS accounts security posture. Identify and document security misconfigurations in the AWS resources and architectures. Provide remediation guidance to AWS account owners for identified security gaps. Preferred Skills: 1 year of AWS experience. Leadership role in driving internal security and privacy initiatives. Knowledge of Internet issues and experience in mobile security space. Communication experience. Contributions to the security community (public research, blogging, presentations, bug bounty, etc.) Soft Skills: Ability to multitask, work within deadlines, iterate quickly, and shift gears in a fast-paced environment Clear communicator, both verbally and visually roll-up-your-sleeves approach with a willingness to take on "non-role-specific" security duties as needed to support the team and business A belief that integrity and respect are required in the workplace Fun Have a stellar attitude and ready to give max effort Confident in your ability to "figure it out" when you come across problems you may not have seen before Conflict resolution Hyper attention to detail Please submit one example of a mobile/web application or one mobile and one web application that you have developed and/or designed to [email protected] At Kinektt, all current and future Employees, Interns, and Volunteers must agree and abide by our Statement of Faith from the first day of Employment. All volunteers and contractors are expected to but not required to abide by our Statement of faith when outside of Kinektt's physical property or during any given workday they are with Kinektt. You can read the SOF at *********************************** Job Type: Internship Schedule: Monday to Friday ( 9 am - 12 pm / 12 - 4 pm / 4 - 8 pm ) It will be one of the three available options. COVID-19 considerations: We are Kansas City-based and will have opportunities to meet and work together in person depending on the location of the candidate. The position can be handled 100% remotely if needed. Education: High school graduate Pursuing or completed a Bachelor's degree (preferred) Completed Coding School or Boot Camp (preferred) Experience Mobile/Web Applications Security Engineer (2 years of experience) Work authorization: United States (Required) Work Location: Fully Remote Internship Compensation: Unpaid Company's website: *************** Company's Facebook page: ******************************** To be successful at Kinektt, you need to embrace the 9 codes: At Kinektt, we are a culture built on Christian principles and focused on community and the values that guide our every step forward. Our company culture hones in on nine characteristics or better known as codes, that embodies not only our vision but the overall mission; to enable Christians by way of giving the power to connect, create, and share information and ideas around the world. These nine codes represented are: Kingdom-focused: - We believe in being a company built around the Kingdom of God. From the customer to the individual, from the individual to the teams, and from the teams to the company; Kinektt is here to engage in a Christian focused atmosphere that provides a safe place for Christian users to communicate, grow in their faith, and find new connections around the world. Innovative: - Everyone is open to introducing new ideas and being creative in thinking to bring out the best. No Door Policy: - This means open access to everyone in the company. Empathetic: - We are to treat every person with compassion and respect. Keep it Simple: - Keeping things simple while not allowing complexity to knock its way in during the tenure of Kinektt. Trust: - We believe in the reliability, truth, ability, and strength of our employees by their use of good judgment. Transparency: - Kinektt shares openly as an organization with uncommon levels of information to everyone in the company. Transparency does not mean democracy, and NDA (Non-disclosure agreements) are not disseminated as a result of being a transparent company. Elevate: - We believe in bringing in people that can teach us something and build Kinektt piece by piece. Dare to be Different: - We experiment above average and encourage failing forward while steering away from consistent failure. We do this through coaching, ongoing learning, and strategies to be a customer-centric company that is driven towards the result of building the Christian community.

About Us: Live experiences help people cross today's digital divide and focus on what truly connects us - the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most. With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.Job Summary: The Security Engineer I is responsible for day‑to‑day security operations and hands‑on IT support that protect Gametime's people, data, and systems. The role focuses on internal user support, alert triage, identity and endpoint hygiene, vulnerability and access management, and first-line incident response in partnership with senior and lead engineers. This role will initially begin focusing on IT support where needed and transition into full-time security engineering. Key Responsibilities: Security Operations & Engineering Creates, monitors, and triages security signals in Datadog, CloudWatch, and Loki; participates in SIEM evaluation and onboarding. Supports vulnerability management by tracking findings, driving remediation with service owners, and verifying closure against agreed SLAs. Maintains identity and access hygiene in critical applications: enforces MFA, applies least‑privilege access patterns, and participates in periodic access reviews. Assists with endpoint security baselines via Kandji, Intune, and SentinelOne; helps remediate non‑compliant devices. Supports secure SDLC practices: dependency hygiene, secrets management, and security checks in CI; raises risks in design/review with actionable recommendations. Contributes to web/mobile application security by coordinating with product/engineering on secure release practices and platform‑specific control considerations. Coordinates and maintains security training and awareness campaigns. Authors and maintains security documentation: policies, procedures, runbooks, FAQs, and user‑facing guidance. Support audits, compliance assessments, and third-party risk reviews. IT Operations & Support Onboarding & Offboarding: Sets up accounts, provisions hardware, applies appropriate access controls; collects, wipes, and reassigns devices during offboarding. Asset Management: Tracks and reconciles hardware/software inventory; assists with shipping, receiving, and device preparation for employees. Helpdesk / Jira Ticket Support: Monitors Jira queues and Slack Support channels. Meet first‑response SLAs; handles routine troubleshooting (account lockouts, software installs, printer/network issues); escalates complex issues with clear notes and reproduction steps. Troubleshooting & Hands‑On Support: Joins calls or screen shares with end users for initial diagnosis; communicates clearly and walks users through fixes. Key Competencies: Technical Skills Working knowledge of Google Workspace, Okta, Slack, Jira, Kandji, and Intune. Familiarity with AWS fundamentals (IAM, Secrets Manager, KMS) and centralized logging (Loki). Experience with monitoring/alerting in Datadog and basic query/visualization for investigations. Comfort with Linux/mac OS administration and common endpoint/network troubleshooting. Exposure to scripting or automation (Python, Bash, Go) and strong Git hygiene for config/runbook changes. Interpersonal Skills Patient, professional, and approachable when partnering with non‑technical staff. Clear, concise asynchronous communication and documentation; constructive collaboration across teams. Ownership mindset; follows tasks through to completion and escalates risks early. Problem‑Solving & Decision‑Making Uses logs, alerts, and runbooks to diagnose issues; proposes minimal, testable fixes. Applies least‑privilege and defense‑in‑depth principles; makes risk‑based, auditable decisions. Identifies root causes and contributes durable prevention measures. Minimum Qualifications: Education: Bachelor's degree in a technical field or equivalent practical experience. Experience: Approximately 1-2 years in security operations, IT support, or related roles (relevant internships or open‑source contributions considered). Foundational Practices: MFA, phishing awareness, least‑privilege, secure handling of credentials/secrets. Other Requirements: Strong written and verbal communication. Preferred Qualifications: Hands‑on experience with Okta (group/rule hygiene, lifecycle), Google Workspace administration, Kandji/Intune compliance policies. Familiarity with AWS security (IAM roles/policies, security groups, encryption at rest/in transit) and CloudTrail/CloudWatch log flows. Experience building Datadog monitors/dashboards and basic detections; exposure to SIEM concepts. Experience with Python for automation and security tooling integration. Experience with using EdTest as part of access control and testing workflows. Experience with Terraform for secure resource configuration and deployment. Awareness of web/mobile app security considerations. Experience with Docker and AWS ECS/EKS for securing and managing containerized applications. Performance Metrics: IT Service: ≥95% Jira tickets first‑response within SLA; median resolution time within target by priority. Onboarding/offboarding completion within 1 business day; ≥95% device compliance in MDM. Vulnerability & Access Management: ≥90% of critical/high vulnerabilities remediated within SLA; quarterly access reviews completed on time with documented exceptions. At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. United States - Pay Range$104,550-$123,000 USD Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We wear your colors! Field Service Representative Montgomery, AL About the role: Passionate about network infrastructure? Your next role will ensure the networks we manage exceed the expectations of our clients. We're on the lookout for a knowledgeable and customer-orientated Field Service Representative. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today's technology-savvy generation. We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today. You'll be a full-time worker on the campus of Auburn University in Montgomery, AL. What you'll be doing: Providing exceptional service to customers Responding to emergency outages promptly Maintaining own schedule for onsite customer appointments within 24-48 hour SLA Configure, install, and support a variety of hardware and peripheral components such as laptops, desktops, monitors, keyboards, and printers Support systems running Windows, Mac OS, and potentially Linux Manage tickets using the help desk ticket queue Tracking and updating escalation tickets Maintain a moderately sized inventory of equipment and provide notification when thresholds are reached to replenish supplies Prepare new equipment (or reclaimed equipment) for deployment using system imaging tools Manage accounts and equipment for new-hire/termination processes Work with vendors in matters concerning warranty support including Dell, Cisco, Aruba/ HP, CDW, and others Provide end-user training sessions on relevant IT topics Troubleshoot and resolve basic network connectivity issues as needed for LAN and WiFi connections, including networking components such as TCP/IP, DHCP, and DNS Support administration of VoIP phone systems and LiveOps call center chat system Administer accounts in cloud-based services including Office 365 (Exchange and SharePoint Online), DropBox for Business, and others Provide support for locally-installed applications on systems including MS Office applications, Adobe applications, Evernote, MindJet MindManager, and others Provide necessary level support of network devices Support and administer accounts (access codes and fobs) in an office security system Address end-user and network escalations Coordinate client activities (e.g. move-in, conferences, and special events) Monitoring, investigating, and retiring equipment alarms Assist with customer install activities as needed Seeing that Boldyn's policies and end-user agreement are upheld in your perspective region Generating reports as required Attending training events as required Other documentation and administrative duties as requested What you'll bring: Position requires skillset equivalent to a Help Desk Level II technician 1 to 3 years Windows and/or Mac OS hardware and software support. 1 to 3 years of help desk experience in a medium to large scale environment. Microsoft Office support, including Outlook/Exchange and SharePoint Online support, Google G-Suite, Zoom, Schoology, and others. Documenting and adhering to established technical procedures and best practices. Experience managing workload with a ticketing system, including service orders and account information gathering. ServiceNow experience preferred. Remote desktop support. Understands Active Directory user accounts, security groups, and file share permissions Understands system virtualization and reducing hardware footprint Preferred Experience: Basic network troubleshooting and connectivity support, including the foundational understanding of TCP/IP, VoIP, LAN, and WIFI connections. MCP, CCT, A+, Net+, or ACTC Certification. Associate degree in Information Technology or closely related field. Streaming, video conferencing, and audio-video support. Understanding and familiarity with VoIP technologies. You'll love this job if this describes you: Approachability. You're easy to approach, and you spend extra effort in providing exceptional customer service. You look for ways to be proactive. Action Orientation. Deeply engrained self-motivation. You're motivated to get work done. That means that you love efficiency and are driven to complete a project. Self-Starter. You seek out problems and solutions on your own and don't wait to be told what to do. Technical Acumen. Others consider you smart when it comes to technology. You're a technology generalist, and can usually figure things out. Personal Learning. You like to read technical publications, blogs, and journals. In your own time you “geek-out” on something technical like electronics, music, or gaming. Important considerations you should review: Physical requirements. You'll use your hands to type, use power tools. You'll stand, walk, reach with arms and hands, and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. Our equipment can be heavy, you'll need to lift up to 75 lbs. Responder Call-Back Environment: This position operates under a responder call-back model and may require availability during weekends, holidays, or outside typical business hours to respond to outages or scheduled maintenance events. Driving and Criminal Background: We take the safety of our team and our customers very seriously. You must have and maintain a valid driver's license. You must also pass a criminal background check to work on any of our customer's properties. Travel: You will have to travel occasionally to Austin, TX for training, projects, and other campuses to assist another department. About Us At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. Why work with us? We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way. We also offer: Salary: $25/hr-$30/hr Annual Bonus Thousands of LinkedIn Learning courses Competitive benefit packages Paid Parental Leave Vacation starting at 15 days increasing with length of service 10 days paid sick leave 4 days off each year to volunteer Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion. y race, age, gender, background, or religion.

Remote Info Systems Engineer needs 5+ years of experience. 4 years of additional related years of experience is accepted in lieu of a degree. Remote Info Systems Engineer requires: F5 Certified Big-IP Administrator certification is preferred Previous experience with F5 global and local load balancing, iRule creation, SSL and persistence profiles Experience with AppviewX, Infoblox, Microsoft DNS, BIND, and Venafi is a plus. Advanced knowledge of DNS and DNS Infrastructure. Understanding TCP/IP, routing, and application development lifecycle concepts. Excellent application and network troubleshooting skills required. Experience creating, troubleshooting and supporting multi-site, multi-tiered environments Script development with bash or other scripting languages is preferred Remote Info Systems Engineer duties: Troubleshoot the applications in a load balancer environment and with virtual server builds. Understand and validate standard configurations, SSL certificates, iRules and ltmpolicies. Understand application flows and common application design including authentication and database access. Configure Local Traffic Manager virtual servers, pools, profiles, and ltmpolicies. Troubleshoot settings and policies as they relate to customer configurations. Configure Global Load Balancing wide IPs. Take responsibility for meeting commitments; have a desire to succeed, and deliver solutions by deadline. Build respectful relationships with team members; consistently acknowledge and appreciate each member's contributions. Provide quality customer service; ensure an understanding with the customer and help provide workable solutions. Keep track of lessons learned and share those lessons with team members. Promote innovation, creativity, and effectiveness, always strive for continuous improvement. Participate in problem management and resolution in the support of deployed technology and perform as subject matter expert on high-profile production outages. Work with others to drive network standards, baselines, architecture, and solutions. Collaborate with Network Engineering and Information Security teams

Job Description We are seeking a dynamic and highly skilled IT Manager to lead our technology initiatives remotely. In this pivotal role, you will oversee the planning, implementation, and management of our IT infrastructure, ensuring seamless operations across all systems. Your expertise will drive innovation, optimize network performance, and uphold the highest standards of information security. As a proactive leader, you will coordinate cross-functional teams, manage vendor relationships, and champion best practices in IT service management to support our organizational goals. Responsibilities Lead the design, deployment, and maintenance of IT infrastructure including servers, networks, and cloud services such as AWS and Azure. Oversee virtualization environments using VMware and vSphere to ensure efficient resource utilization and system stability. Manage enterprise databases including Microsoft SQL Server and Linux-based systems, ensuring data integrity and availability. Implement and maintain network security protocols including firewalls, Active Directory, network security measures, and disaster recovery plans. Coordinate IT projects utilizing Agile methodologies to deliver solutions on time and within scope while managing project documentation via Jira or ServiceNow. Supervise technical support teams providing desktop support, server management, network troubleshooting (WAN/LAN), and remote access solutions. Ensure compliance with ITIL standards for IT service management while conducting vendor management for hardware/software procurement and maintenance. Develop business continuity plans to safeguard critical data and ensure rapid recovery in case of disruptions. Monitor network performance using SolarWinds or similar tools; optimize Cisco routers, DHCP configurations, and network infrastructure for peak efficiency. Lead efforts in information security by implementing policies for data protection, user access controls, and vulnerability assessments. Proven experience managing comprehensive IT infrastructure in a remote setting with supervisory responsibilities. Strong knowledge of AWS cloud services, VMware vSphere environments, Microsoft Windows Server platforms, Linux systems, and Azure cloud solutions. Expertise in database management including Microsoft SQL Server; familiarity with SharePoint and Microsoft Office Suite is essential. Hands-on experience with network engineering including Cisco routers, LAN/WAN configurations, firewalls, DHCP, VPNs, and remote access software. Familiarity with ITIL framework for service management; experience with SolarWinds monitoring tools is preferred. Demonstrated ability to lead projects using Agile methodologies; proficient in Jira or ServiceNow for project tracking. Excellent communication skills with the ability to translate complex technical concepts into clear language for diverse audiences. Strong organizational skills with the ability to manage multiple priorities effectively while maintaining attention to detail. Knowledge of information security best practices including network security protocols and disaster recovery planning. Join us as an IT Manager (REMOTE) where your leadership will propel our technological capabilities forward! Bring your expertise in systems engineering, project management, and vendor relations to create innovative solutions that empower our organization's growth-all from the comfort of your home office!

Job DescriptionThe Intermediate Network Administrator supports administration of enterprise networks, implements STIGs, and assists with COMSEC requirements. This role ensures secure and reliable operation of DISA network services.Key Tasks & Responsibilities Configure and maintain routers, switches, and firewalls. Apply STIGs to network devices and document results. Support COMSEC key management and crypto device operations. Assist with network troubleshooting and secure configuration baseline s. Education & Experience Bachelor's degree or equivalent experience required 3-5 years network experience required participate in the management of the COMSEC key and crypto deployment to the cryptonet support the DISN controlling authority by issuing, resupplying, and destroying keying material for customers of the DISN according to Telecommunications Service Order and operational needs Act as DISN COMSEC liaison to National Security Agency. Develop and provide detailed ad hoc DISN COMSEC Reports. Create/maintain accurate records of keying materials issued for specific aspects of the cryptonet with sufficient detail to manage the membership of the cryptonet, assess the impact of, and recover from a compromise. Create/maintain accurate records of keying materials issued for specific aspects of the cryptonet with sufficient detail to manage the membership of the cryptonet, assess the impact of, and recover from a compromise. Immediately notify the COMSEC Manager/Custodian of all non-compliant COMSEC issues If the network key is compromised, the contractor shall advise the COMSEC Manager/Custodian and cryptonet members to initiate emergency supersession or extend cryptographic periods of network key by exception. Experience with DISA NIPR/SIPR/JWICS environments preferred. Certifications DoD 8570 IAT Level II / 8140 Compliance Required after fully in place CompTIA Security+ CE Security Clearance Secret Clearance Required Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) Onsite at Fort Meade, any remote work must be justified and approved before even considered. IND1 Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at ***********

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. Why Secur-Serv? Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.. Explore new training opportunities through our LinkedIn Learning platform and partners to develop your skills and career. Free wellness and mental health resources via our Employee Assistance Program (EAP) available which is all employees for help with life's stresses and up to three visits with a professional. This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from California, Maryland, Minnesota, Colorado, Washington, New York, Maine, Illinois, or New Jersey. POSITION SUMMARY The Security Automation Engineer will work with customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. Develop and maintain expertise level skillsets on our products and solutions deployed within the customer's environment. ESSENTIAL RESPONSIBILITIES Follow all Secur-Serv requirements, policies, procedures, and management directions Assist customers with their Incident Response efforts leveraging Cortex XSOAR for Security Orchestration Automation and Response Learn & understand the customer's business requirements and the threat landscape that is most applicable to their industry's vertical sector Lead Cortex XSOAR technical implementation/operations in a customer environment Interact with Security and IT technologies relating to customer environment Create documentation for Palo Alto Networks Cortex XSOAR playbooks Refine and translate complex requirements and execute best practice solutions Communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences Lead a team Other tasks and duties as needed to support the customer and/or business relating to Cortex XSOAR REQUIREMENTS Bachelor's degree or equivalent military experience Minimum 3 years' experience managing complex security solutions in large environments Experience in Python and/or JavaScript Proven ability understanding of Linux or Unix, network troubleshooting analysis and current security threats Experience in cybersecurity incident response Detailed technical experience in the installation, configuration, and operation of high-end security solutions Strong understanding of cybersecurity technologies, protocols and applications Experience with IDS/IPS, SEIM, Endpoint solutions and technologies Excellent written and verbal communication skills PREFERRED SKILLS/EXPERIENCE GCIA, CISSP, and/or DevOps certification PHYSICAL/MENTAL REQUIREMENTS Sit Frequently at a desk Frequent fine hand and finger movements (keyboard, writing, mouse movement) Continual close visual acuity for reading Hearing and Speaking for communication within and outside of company. May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment, Mental Requirements - must be able to consistently: Learn new tasks, Remember Processes, Maintain focus, Complete tasks independently Make timely decisions in the context of a workflow, Ability to communicate effectively, Able to adhere to process protocol in a timely manner WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling ************. EEO is the law. To review your rights under Equal Employment Opportunity please visit: **********************************************************

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.About the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry. You will: Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations. Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s) Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues Create and maintain customer-specific runbooks and knowledge articles Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users Educate customers on the use of Glean product features Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution Work closely with teams across Glean to drive product, process, and service improvements Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers' support experience Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues. Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience About you: Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience Key knowledge and skills required Must-haves Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure Must have experience in troubleshooting REST API issues Working experience on SSO, SAML, and OAuth along with network troubleshooting Able to fully document issues you manage and contribute to the support knowledge base Good-to-haves Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux Experience in using Github, Jira & Confluence Basic knowledge of LLM's and how GPT works Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

The Los Angeles Rams are looking for a qualified Network Engineer to help maintain our corporate network. This role requires previous experience with Sophos firewalls, Cisco Nexus, Catalyst, and Meraki equipment, data center environments, LAN/WAN and cloud networking. The ideal candidate will play a key role in building and maintaining a world-class IT environment, contributing directly to the organization's technical strategy and long-term vision. Key Responsibilities: * Maintain and update enterprise network infrastructure, including Cisco Meraki, Catalyst, and Nexus environments * Provide comprehensive firewall management, maintenance, and support (e.g., Sophos, Fortinet, Palo Alto, SonicWALL) * Build out infrastructure monitoring using SNMP, Redfish, APIs, and other tools * Generate and deliver detailed reports on network events to stakeholders * Lead or support network events and incident management * Manage and maintain wireless networks, including certificate-based RADIUS authentication * Collaborate with the Security team to implement network hardening and adhere to security best practices * Conduct quality control procedures to ensure systems remain operational and cost-effective * Prepare and submit technology upgrade and lifecycle reports to the IT Director * Maintain high availability of services through strategic redundancy and failover design * Partner with IT colleagues and business stakeholders to integrate IT services with company tools and applications * Manage multi-site WAN environments and support cloud network integration Minimum Qualifications: * Bachelor's degree in computer science, information technology, or a related technical field (or equivalent experience) * 7+ years of experience with hands-on network administration/engineering in complex environments * Strong knowledge of networking protocols: TCP/IP, DNS, DHCP, BGP, VPN, VLAN, Multicast, QoS, iSCSI, SMB, FCoE, NVMe-oF, FC * Strong understanding of network connectivity: Copper, Fiber, Ethernet, Fiber Channel, Wireless * Experience with virtualized networking technologies, including VXLAN * Skilled in network troubleshooting using Wireshark, PCAP, and flow analysis tools like Cisco NetFlow * Experience with policy- and protocol-based firewall management * Familiarity with Zero Trust concepts, cloud/local WAF, CDN, and DDoS protection * Knowledge of SSL certificate management and public DNS administration * Proficient in documentation and task management within Jira or similar ITSM platforms * CCNA certification or equivalent Preferred Qualifications: * Experience with SMPTE 2110 / SGI standards (a plus) * Actively pursuing or on track to earn CCNP certification Core Attributes * Self-driven and proactive, with a strong work ethic and positive attitude * Excellent communicator, able to convey complex technical topics clearly to both technical and non-technical audiences * Highly organized and adaptable, capable of prioritizing tasks in a fast-paced environment * Collaborative and team-oriented, able to work cross-functionally and contribute to a positive team dynamic Please note: This is an onsite role based out of Woodland Hills, CA. Remote work may be considered after a successful evaluation period. Salary Range: $120,000 - $140,000 The Los Angeles Rams are proud to be an Equal Opportunity Employer. We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves. #twmanager

Note: This is a fully on-site position. Standard hours are Monday through Friday, 8:00 AM to 4:30 PM. About The SEED School of Washington, D.C. The SEED Foundation (*********************** was created in 1997 to establish college-preparatory urban boarding schools that prepare secondary students both academically and socially, for success in college and beyond. In 1998, the Foundation opened The SEED Public Charter School of Washington, D.C. - the nation's first public college preparatory boarding school. The school currently serves 250 students in grades 9-12. In 2015, 100% of SEED's seniors were accepted to a four-year college or university. All SEED students live on campus from Sunday evening through Friday afternoon when they return home for the weekend. The dormitories are organized into small “houses” of an average of 15-18 students per resident advisor for afternoon and evening routines such as academic study hall, house meetings, SPARKS and other structured activities. We provide a safe and caring 24-hour boarding experience. Our relationship with parents/guardians is essential to the success of their scholar while at SEED. About The SEED Network SEED is the pioneering national network of public, college-preparatory boarding schools, offering a unique 24-hour, 5-day per week learning environment. Our tuition-free schools, the first of their kind in the U.S., are intentionally designed to serve traditionally underserved students. Supported by The SEED Foundation, we operate in Washington, D.C., Baltimore, Miami, and Los Angeles. The Foundation's College Transition & Success (CTS) team provides comprehensive support to SEED graduates from junior year through college graduation. SEED's success has gained recognition from media outlets like 60 Minutes and The New York Times, and former President Obama has lauded it as "a true success story." Learn more at *********************** Position Overview We are currently seeking a skilled IT Manager to oversee all IT functions at SEED, DC. This role is critical in supporting our students and staff by ensuring seamless network operations, reliable technology infrastructure, and robust cybersecurity measures. Reporting to the Senior Director of Operations, the IT Manager will oversee the design, implementation, and maintenance of our network infrastructure in alignment with The SEED Foundation's network guidance and best practices. Requirements Essential Duties and Responsibilities Design, implement, and maintain the school's network infrastructure, including routers, switches, firewalls, and wireless access points. Configure and troubleshoot network devices to ensure optimal performance and reliability. Monitor network performance and identify potential issues. Implement network security measures to protect the network from cyber threats. Manage network access controls, including user authentication and authorization. Install, configure, and maintain servers, workstations, and other network devices. Manage user accounts and permissions. Perform regular system backups and disaster recovery procedures. Implement and maintain system security measures, such as antivirus software and intrusion detection systems. Provide technical support to staff and students, including troubleshooting hardware and software issues. Respond to help desk tickets in a timely and efficient manner. Document network configurations and troubleshooting procedures. Manage the inventory of school-owned devices, including laptops, tablets, and other technology equipment. Coordinate device distribution and collection processes. Troubleshoot hardware and software issues with school-owned devices. Ensure devices are configured and updated with the latest software and security patches. Stay up to date on technology standards and best practices. Implement and maintain network and security configurations in accordance with these standards. Participate in regular technology audits and assessments to ensure compliance. Plan and execute network-related projects, such as network upgrades or new system implementations. Coordinate with other IT staff and vendors to ensure project success. Align project plans with the organization's overall technology strategy. Work collaboratively with other network administrators to share best practices and troubleshoot issues. Develop and deliver technology-related professional development sessions and training opportunities for students and staff Develops and manages the annual IT budget. Tracks and controls expenditures to ensure budgetary compliance. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Certifications (e.g., CCNA, CCNP, MCSA, MCSE) are preferred. Minimum 3 years of experience in network administration. Experience with cloud-based solutions (e.g., Google Workspace, Microsoft 365) to support remote work and collaboration. Proficiency in MDM solutions to manage and secure school-owned devices. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). Experience with network security and cybersecurity best practices. Proficiency in network troubleshooting and problem-solving. Experience with server administration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Passionate commitment to The SEED School's mission and values. Strong financial acumen, including budgeting, forecasting, and cost management. Salary Description $75,000 - $85,000